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WASP VS BEE: The Ethical Choice at the Heart of Every Business Model | John Grant | TEDxCSUS


what apana do today is tell you a

what apana do today is tell you a contemporary Aesop’s fable it’s a story

contemporary Aesop’s fable it’s a story

contemporary Aesop’s fable it’s a story about how business can thrive if it

about how business can thrive if it

about how business can thrive if it reaches beyond its own narrow interests

reaches beyond its own narrow interests

reaches beyond its own narrow interests now as I’m sure many of you know

now as I’m sure many of you know

now as I’m sure many of you know Aesop’s fables often involve pairs of

Aesop’s fables often involve pairs of

Aesop’s fables often involve pairs of animals you’ve got the hare and the

animals you’ve got the hare and the

animals you’ve got the hare and the tortoise the dog and the Fox the

tortoise the dog and the Fox the

tortoise the dog and the Fox the servants and the Eagle and my story is

servants and the Eagle and my story is

servants and the Eagle and my story is about the bees and the wasps and to

about the bees and the wasps and to

about the bees and the wasps and to explain what I’m going to describe as

explain what I’m going to describe as

explain what I’m going to describe as the bee business model and the wasp

the bee business model and the wasp

the bee business model and the wasp business model and because this is a

business model and because this is a

business model and because this is a contemporary Aesop’s fable I’m going to

contemporary Aesop’s fable I’m going to

contemporary Aesop’s fable I’m going to draw in a bit of current science let’s

draw in a bit of current science let’s

draw in a bit of current science let’s begin once upon a time the ancestor of

begin once upon a time the ancestor of

begin once upon a time the ancestor of the modern bee was a species of wasp

the modern bee was a species of wasp

the modern bee was a species of wasp that hunted in flowers now many of you

that hunted in flowers now many of you

that hunted in flowers now many of you probably know the way that wasps make a

probably know the way that wasps make a

probably know the way that wasps make a living is they find prey insects they

living is they find prey insects they

living is they find prey insects they sting them which paralyzes them they

sting them which paralyzes them they

sting them which paralyzes them they then carry them alive back to their

then carry them alive back to their

then carry them alive back to their young they dissect them and they feed

young they dissect them and they feed

young they dissect them and they feed them to their young now that’s how

them to their young now that’s how

them to their young now that’s how social wasps do it solitary wasps don’t

social wasps do it solitary wasps don’t

social wasps do it solitary wasps don’t take out they eat in what they do is

take out they eat in what they do is

take out they eat in what they do is they find the prey insects they sting

they find the prey insects they sting

they find the prey insects they sting them they lay their eggs in them and the

them they lay their eggs in them and the

them they lay their eggs in them and the young eat their way out now I’m sorry to

young eat their way out now I’m sorry to

young eat their way out now I’m sorry to sorry to share such gruesome details but

sorry to share such gruesome details but

sorry to share such gruesome details but I want to say this is not a particularly

I want to say this is not a particularly

I want to say this is not a particularly ethically attractive way to make a

ethically attractive way to make a

ethically attractive way to make a living

living

living I call it exploitative think of it in

I call it exploitative think of it in

I call it exploitative think of it in pie graph terms somebody else has baked

pie graph terms somebody else has baked

pie graph terms somebody else has baked and lovely fat juicy pie then along come

and lovely fat juicy pie then along come

and lovely fat juicy pie then along come the wasps and they’ve taken their cut so

the wasps and they’ve taken their cut so

the wasps and they’ve taken their cut so that’s the exploitative model now you

that’s the exploitative model now you

that’s the exploitative model now you remember I said that the particular

remember I said that the particular

remember I said that the particular ancestors of our bees were wasps that

ancestors of our bees were wasps that

ancestors of our bees were wasps that hunted in flowers so when they brought

hunted in flowers so when they brought

hunted in flowers so when they brought their prey insects home they would have

their prey insects home they would have

their prey insects home they would have been coated in protein-rich pollen and

been coated in protein-rich pollen and

been coated in protein-rich pollen and if there was a wise goddess of evolution

if there was a wise goddess of evolution

if there was a wise goddess of evolution athena let’s say she might have looked

athena let’s say she might have looked

athena let’s say she might have looked at this and thought my that pollen is

at this and thought my that pollen is

at this and thought my that pollen is super rich in amino acids and it’s so

super rich in amino acids and it’s so

super rich in amino acids and it’s so easy to catch and so eighty million

easy to catch and so eighty million

easy to catch and so eighty million years before ellen degeneres before

years before ellen degeneres before

years before ellen degeneres before natalie portman and others made it

natalie portman and others made it

natalie portman and others made it fashionable our bees became vegans

fashionable our bees became vegans

fashionable our bees became vegans but they didn’t stop there now the face

but they didn’t stop there now the face

but they didn’t stop there now the face of the bees in the face of the flowers

of the bees in the face of the flowers

of the bees in the face of the flowers were inextricably linked and you’ve got

were inextricably linked and you’ve got

were inextricably linked and you’ve got this boomerang effect going along and

this boomerang effect going along and

this boomerang effect going along and suddenly the bees started doing

suddenly the bees started doing

suddenly the bees started doing everything to help the flowers so the

everything to help the flowers so the

everything to help the flowers so the bees developed what’s called scope as

bees developed what’s called scope as

bees developed what’s called scope as big hairy back so they could carry more

big hairy back so they could carry more

big hairy back so they could carry more pollen and actually pollen baskets so

pollen and actually pollen baskets so

pollen and actually pollen baskets so they could carry even more they

they could carry even more they

they could carry even more they developed a communication system which

developed a communication system which

developed a communication system which is mind boggling if you think about the

is mind boggling if you think about the

is mind boggling if you think about the traffic going into a current airport and

traffic going into a current airport and

traffic going into a current airport and the way that air traffic control works

the way that air traffic control works

the way that air traffic control works now imagine doing that and a bee colony

now imagine doing that and a bee colony

now imagine doing that and a bee colony where you would have seen the famous

where you would have seen the famous

where you would have seen the famous waggle dancers where they tell the other

waggle dancers where they tell the other

waggle dancers where they tell the other bees where the flowers are but did you

bees where the flowers are but did you

bees where the flowers are but did you know that an average bee colony will

know that an average bee colony will

know that an average bee colony will visit two million flowers every day

visit two million flowers every day

visit two million flowers every day using this hugely efficient model of

using this hugely efficient model of

using this hugely efficient model of communication and consider this a single

communication and consider this a single

communication and consider this a single bee all day will only visit one species

bee all day will only visit one species

bee all day will only visit one species of flowers and why is that well if they

of flowers and why is that well if they

of flowers and why is that well if they turn up at a rose it’s no good than

turn up at a rose it’s no good than

turn up at a rose it’s no good than being covered in marigold pollen and so

being covered in marigold pollen and so

being covered in marigold pollen and so you can see through this that the bees

you can see through this that the bees

you can see through this that the bees are really behaving in a way that I call

are really behaving in a way that I call

are really behaving in a way that I call generative and what I mean by generative

generative and what I mean by generative

generative and what I mean by generative is not just generous or not just

is not just generous or not just

is not just generous or not just generating growth but they’re looking

generating growth but they’re looking

generating growth but they’re looking after future generations next year’s

after future generations next year’s

after future generations next year’s flowers are being looked after by these

flowers are being looked after by these

flowers are being looked after by these bees and those flowers are going to look

bees and those flowers are going to look

bees and those flowers are going to look after next year’s bees so that’s the

after next year’s bees so that’s the

after next year’s bees so that’s the generative model and back at that pie

generative model and back at that pie

generative model and back at that pie graph what the bees are doing is they’re

graph what the bees are doing is they’re

graph what the bees are doing is they’re growing the whole value of the pie and

growing the whole value of the pie and

growing the whole value of the pie and I’ll call this the generative model now

I’ll call this the generative model now

I’ll call this the generative model now that’s my theory and every time you see

that’s my theory and every time you see

that’s my theory and every time you see a business I see one of these two models

a business I see one of these two models

a business I see one of these two models I see some businesses behaving

I see some businesses behaving

I see some businesses behaving generatively developing what Michael

generatively developing what Michael

generatively developing what Michael Porter the business guru called shared

Porter the business guru called shared

Porter the business guru called shared value in that they’re working to

value in that they’re working to

value in that they’re working to maximize financial value but also social

maximize financial value but also social

maximize financial value but also social value in everything they do

value in everything they do

value in everything they do and they’re behaving generatively and

and they’re behaving generatively and

and they’re behaving generatively and you see many other businesses that

you see many other businesses that

you see many other businesses that behaving just like the wasps somebody

behaving just like the wasps somebody

behaving just like the wasps somebody else makes a big fat pie and they’re

else makes a big fat pie and they’re

else makes a big fat pie and they’re very cleverly working out an angle to

very cleverly working out an angle to

very cleverly working out an angle to take cuts so that’s the theory but no

take cuts so that’s the theory but no

take cuts so that’s the theory but no theory of human society could ever be

theory of human society could ever be

theory of human society could ever be all that interesting until we get down

all that interesting until we get down

all that interesting until we get down to a scandal name-calling and gossip so

to a scandal name-calling and gossip so

to a scandal name-calling and gossip so let’s talk about bankers why why is it

let’s talk about bankers why why is it

let’s talk about bankers why why is it that some industries banking for example

that some industries banking for example

that some industries banking for example arts

arts

arts so I’m popular in the public perception

so I’m popular in the public perception

so I’m popular in the public perception it’s not just recently but for hundreds

it’s not just recently but for hundreds

it’s not just recently but for hundreds thousands of years people doing what

thousands of years people doing what

thousands of years people doing what bankers do has been criticized and the

bankers do has been criticized and the

bankers do has been criticized and the criticism is along the lines that I’ve

criticism is along the lines that I’ve

criticism is along the lines that I’ve been describing people say well somebody

been describing people say well somebody

been describing people say well somebody else worked incredibly hard to save that

else worked incredibly hard to save that

else worked incredibly hard to save that money to grow that business and then

money to grow that business and then

money to grow that business and then bankers are just turning up and they’re

bankers are just turning up and they’re

bankers are just turning up and they’re taking her cards

taking her cards

taking her cards it looks unfair the pharmaceutical

it looks unfair the pharmaceutical

it looks unfair the pharmaceutical industry gets criticized a lot and most

industry gets criticized a lot and most

industry gets criticized a lot and most medicines in the world are discovered in

medicines in the world are discovered in

medicines in the world are discovered in universities in science parks but then

universities in science parks but then

universities in science parks but then the pharma companies snap up the Payson

the pharma companies snap up the Payson

the pharma companies snap up the Payson and then they’re criticized for

and then they’re criticized for

and then they’re criticized for exploiting those patients corporate

exploiting those patients corporate

exploiting those patients corporate lawyers tabloid journalists whenever you

lawyers tabloid journalists whenever you

lawyers tabloid journalists whenever you find an unpopular industry usually the

find an unpopular industry usually the

find an unpopular industry usually the accusation is that they’re just being a

accusation is that they’re just being a

accusation is that they’re just being a bit waspish so this raises some

bit waspish so this raises some

bit waspish so this raises some questions so one question is I work in a

questions so one question is I work in a

questions so one question is I work in a waspish industry now I say this with

waspish industry now I say this with

waspish industry now I say this with deference to the place where I am Cal

deference to the place where I am Cal

deference to the place where I am Cal States what do I do in a waspish

States what do I do in a waspish

States what do I do in a waspish industry do I adopt a hornet strategy do

industry do I adopt a hornet strategy do

industry do I adopt a hornet strategy do I do I become a super boss to compete

I do I become a super boss to compete

I do I become a super boss to compete with the other wasps do or could I

with the other wasps do or could I

with the other wasps do or could I actually take a bee line now another

actually take a bee line now another

actually take a bee line now another industry that had been hugely criticized

industry that had been hugely criticized

industry that had been hugely criticized over over many years and decades was the

over over many years and decades was the

over over many years and decades was the beauty industry but then along came and

beauty industry but then along came and

beauty industry but then along came and these from Gordon Roddick’s Body Shop

these from Gordon Roddick’s Body Shop

these from Gordon Roddick’s Body Shop and as many of you will know they

and as many of you will know they

and as many of you will know they brought a whole environmental

brought a whole environmental

brought a whole environmental sensibility they brought social

sensibility they brought social

sensibility they brought social campaigning and a wonderful spirit and a

campaigning and a wonderful spirit and a

campaigning and a wonderful spirit and a really different refreshing approach and

really different refreshing approach and

really different refreshing approach and much more of a generative approach as

much more of a generative approach as

much more of a generative approach as I’ll describe and there was one feature

I’ll describe and there was one feature

I’ll describe and there was one feature of that that I think is under-recognized

of that that I think is under-recognized

of that that I think is under-recognized that’s really important to understanding

that’s really important to understanding

that’s really important to understanding what really makes a generative business

what really makes a generative business

what really makes a generative business tick so I once asked Anita Roddick what

tick so I once asked Anita Roddick what

tick so I once asked Anita Roddick what her business model was and she told me

her business model was and she told me

her business model was and she told me we put the money into the product and

we put the money into the product and

we put the money into the product and not the packaging so not only were they

not the packaging so not only were they

not the packaging so not only were they not exploiting rainforests they’re not

not exploiting rainforests they’re not

not exploiting rainforests they’re not exploiting gender stereotypes they’re

exploiting gender stereotypes they’re

exploiting gender stereotypes they’re not exploiting animals but they weren’t

not exploiting animals but they weren’t

not exploiting animals but they weren’t exploiting their customers because when

exploiting their customers because when

exploiting their customers because when you go to a shop and you buy a beauty

you go to a shop and you buy a beauty

you go to a shop and you buy a beauty product you expect it to make you

product you expect it to make you

product you expect it to make you beautiful and you don’t expect most of

beautiful and you don’t expect most of

beautiful and you don’t expect most of the money to have gone on marketing and

the money to have gone on marketing and

the money to have gone on marketing and packaging and other things you want what

packaging and other things you want what

packaging and other things you want what you got from the body shop which is

you got from the body shop which is

you got from the body shop which is something that looked and felt and smelt

something that looked and felt and smelt

something that looked and felt and smelt and worked wonderfully for the money

and worked wonderfully for the money

and worked wonderfully for the money he’d paid for it because all the money

he’d paid for it because all the money

he’d paid for it because all the money had gone into that and that’s absolutely

had gone into that and that’s absolutely

had gone into that and that’s absolutely key thing about being a generative

key thing about being a generative

key thing about being a generative business is it’s not about

business is it’s not about

business is it’s not about sustainability departments is not about

sustainability departments is not about

sustainability departments is not about charity all of that stuff

charity all of that stuff

charity all of that stuff but you won’t be truly generative until

but you won’t be truly generative until

but you won’t be truly generative until you look at the core of what you do and

you look at the core of what you do and

you look at the core of what you do and you make that ethical and if that’s

you make that ethical and if that’s

you make that ethical and if that’s serving people everything else can flow

serving people everything else can flow

serving people everything else can flow from there so what if you work in an

from there so what if you work in an

from there so what if you work in an industry which perhaps is just because

industry which perhaps is just because

industry which perhaps is just because of what it does inclines to be

of what it does inclines to be

of what it does inclines to be generative like let’s say the pensions

generative like let’s say the pensions

generative like let’s say the pensions industry they’re looking after people’s

industry they’re looking after people’s

industry they’re looking after people’s long-term future there’s a company I

long-term future there’s a company I

long-term future there’s a company I know in Europe called legal and general

know in Europe called legal and general

know in Europe called legal and general and they are the biggest investor of

and they are the biggest investor of

and they are the biggest investor of that type in pension funds and they’re

that type in pension funds and they’re

that type in pension funds and they’re one of the ten biggest in the world and

one of the ten biggest in the world and

one of the ten biggest in the world and they sat down years ago and they talked

they sat down years ago and they talked

they sat down years ago and they talked about their purpose and they said what

about their purpose and they said what

about their purpose and they said what are we here to do and what they agreed

are we here to do and what they agreed

are we here to do and what they agreed is really simple we’re here to provide a

is really simple we’re here to provide a

is really simple we’re here to provide a better world to retire into that’s what

better world to retire into that’s what

better world to retire into that’s what people give us our care and money and

people give us our care and money and

people give us our care and money and then they can expect to have a good life

then they can expect to have a good life

then they can expect to have a good life at retirement so wouldn’t it make sense

at retirement so wouldn’t it make sense

at retirement so wouldn’t it make sense if the the billions that we invest those

if the the billions that we invest those

if the the billions that we invest those investments also created a world which

investments also created a world which

investments also created a world which was better to retire into and so they

was better to retire into and so they

was better to retire into and so they pursued just that and for instance they

pursued just that and for instance they

pursued just that and for instance they committed 15 billion to affordable

committed 15 billion to affordable

committed 15 billion to affordable housing affordable housing is a great

housing affordable housing is a great

housing affordable housing is a great long-term investment it’s very stable

long-term investment it’s very stable

long-term investment it’s very stable assets it’s very good financial

assets it’s very good financial

assets it’s very good financial investment it’s very good for the towns

investment it’s very good for the towns

investment it’s very good for the towns and the societies we live in that people

and the societies we live in that people

and the societies we live in that people have affordable housing and it makes a

have affordable housing and it makes a

have affordable housing and it makes a nicer world to retire into and on top of

nicer world to retire into and on top of

nicer world to retire into and on top of that they actually invested in urban

that they actually invested in urban

that they actually invested in urban regeneration and again urban

regeneration and again urban

regeneration and again urban regeneration makes a much nicer town to

regeneration makes a much nicer town to

regeneration makes a much nicer town to retire into and if you think about it

retire into and if you think about it

retire into and if you think about it cleverly it actually makes those houses

cleverly it actually makes those houses

cleverly it actually makes those houses all around the town that they’ve

all around the town that they’ve

all around the town that they’ve invested in worth more and this is how I

invested in worth more and this is how I

invested in worth more and this is how I think really excellent generative

think really excellent generative

think really excellent generative companies work is that rather like the

companies work is that rather like the

companies work is that rather like the bees they really fine-tune and fine-tune

bees they really fine-tune and fine-tune

bees they really fine-tune and fine-tune and look at it as a system to produce

and look at it as a system to produce

and look at it as a system to produce the maximum value the maximum financial

the maximum value the maximum financial

the maximum value the maximum financial value but also social value from what

value but also social value from what

value but also social value from what they do and that kind of system thinking

they do and that kind of system thinking

they do and that kind of system thinking I think it’s really easy to talk about

I think it’s really easy to talk about

I think it’s really easy to talk about this kind of theory when you talk about

this kind of theory when you talk about

this kind of theory when you talk about companies that are blooming and thriving

companies that are blooming and thriving

companies that are blooming and thriving you look at the googles of this world

you look at the googles of this world

you look at the googles of this world and you expect them to be generous you

and you expect them to be generous you

and you expect them to be generous you expectance have lovely workplaces and

expectance have lovely workplaces and

expectance have lovely workplaces and great social programs and so forth the

great social programs and so forth the

great social programs and so forth the Facebook’s and so forth but what if

Facebook’s and so forth but what if

Facebook’s and so forth but what if you’re a company that’s really

you’re a company that’s really

you’re a company that’s really struggling could this kind of generative

struggling could this kind of generative

struggling could this kind of generative approach really turn things around well

approach really turn things around well

approach really turn things around well I want to talk to you about McDonald’s

I want to talk to you about McDonald’s

I want to talk to you about McDonald’s now McDonald’s in this country has been

now McDonald’s in this country has been

now McDonald’s in this country has been having a really hard time a report last

having a really hard time a report last

having a really hard time a report last year in The Wall Street Journal said

year in The Wall Street Journal said

year in The Wall Street Journal said that for

that for

that for two-five u.s. Millennials have never

two-five u.s. Millennials have never

two-five u.s. Millennials have never even tasted a Big Mac and everyone

even tasted a Big Mac and everyone

even tasted a Big Mac and everyone tastes one and if you look at the

tastes one and if you look at the

tastes one and if you look at the criticize the criticism they’ve been

criticize the criticism they’ve been

criticize the criticism they’ve been getting you look at films like supersize

getting you look at films like supersize

getting you look at films like supersize me you know films like Food Inc you can

me you know films like Food Inc you can

me you know films like Food Inc you can sort of see why but it doesn’t have to

sort of see why but it doesn’t have to

sort of see why but it doesn’t have to be that way I want to talk to you about

be that way I want to talk to you about

be that way I want to talk to you about McDonald’s in the UK and I let me tell

McDonald’s in the UK and I let me tell

McDonald’s in the UK and I let me tell you it’s a whole different story so

you it’s a whole different story so

you it’s a whole different story so McDonald’s in the UK is recognized for

McDonald’s in the UK is recognized for

McDonald’s in the UK is recognized for investing in sustainable sourcing

investing in sustainable sourcing

investing in sustainable sourcing free-range eggs recycling they’ve won

free-range eggs recycling they’ve won

free-range eggs recycling they’ve won awards for this kind of thing are they

awards for this kind of thing are they

awards for this kind of thing are they partner with NGOs on reforestation

partner with NGOs on reforestation

partner with NGOs on reforestation they’ve won an award literally called

they’ve won an award literally called

they’ve won an award literally called best place to work and they have

best place to work and they have

best place to work and they have excellent staff practices and in fact in

excellent staff practices and in fact in

excellent staff practices and in fact in my country after the British government

my country after the British government

my country after the British government McDonald’s is the second biggest

McDonald’s is the second biggest

McDonald’s is the second biggest educator in terms of helping their staff

educator in terms of helping their staff

educator in terms of helping their staff get qualifications they put healthy

get qualifications they put healthy

get qualifications they put healthy items on their menu years and years ago

items on their menu years and years ago

items on their menu years and years ago McDonald’s salad that’s a thing and

McDonald’s salad that’s a thing and

McDonald’s salad that’s a thing and they’ve been really promoting them their

they’ve been really promoting them their

they’ve been really promoting them their cafes are you know attractive and modern

cafes are you know attractive and modern

cafes are you know attractive and modern and stylish and accessible and they’ve

and stylish and accessible and they’ve

and stylish and accessible and they’ve really got with digital so the question

really got with digital so the question

really got with digital so the question is how have they been doing well let me

is how have they been doing well let me

is how have they been doing well let me tell you the McDonald’s in the UK has

tell you the McDonald’s in the UK has

tell you the McDonald’s in the UK has enjoyed 41 consecutive quarters of

enjoyed 41 consecutive quarters of

enjoyed 41 consecutive quarters of growth are they perfect no they wouldn’t

growth are they perfect no they wouldn’t

growth are they perfect no they wouldn’t claim to be perfect but they have shown

claim to be perfect but they have shown

claim to be perfect but they have shown how if you take this generative approach

how if you take this generative approach

how if you take this generative approach to the heart of your business and you

to the heart of your business and you

to the heart of your business and you really move with the times and you’re

really move with the times and you’re

really move with the times and you’re moving with issues like sustainability

moving with issues like sustainability

moving with issues like sustainability and health you can actually make

and health you can actually make

and health you can actually make progress so what can all of us do well

progress so what can all of us do well

progress so what can all of us do well as citizens and consumers we’ve really

as citizens and consumers we’ve really

as citizens and consumers we’ve really got to help this and we’ve really got to

got to help this and we’ve really got to

got to help this and we’ve really got to demand this and it’s our voices and our

demand this and it’s our voices and our

demand this and it’s our voices and our pressure and our purchasing and things

pressure and our purchasing and things

pressure and our purchasing and things like that which have been enabling the

like that which have been enabling the

like that which have been enabling the good companies to really pursue this and

good companies to really pursue this and

good companies to really pursue this and to be more generative and also which

to be more generative and also which

to be more generative and also which punishes the companies that we choose

punishes the companies that we choose

punishes the companies that we choose not to buy from so we can all take a

not to buy from so we can all take a

not to buy from so we can all take a responsibility next time you walk into a

responsibility next time you walk into a

responsibility next time you walk into a store it’s so easy to buy a Fairtrade

store it’s so easy to buy a Fairtrade

store it’s so easy to buy a Fairtrade packet of coffee or in other ways reward

packet of coffee or in other ways reward

packet of coffee or in other ways reward these kind of generative models but some

these kind of generative models but some

these kind of generative models but some of you here will be either running

of you here will be either running

of you here will be either running businesses working in businesses

businesses working in businesses

businesses working in businesses studying MBAs and going to run

studying MBAs and going to run

studying MBAs and going to run businesses and you know what can we do

businesses and you know what can we do

businesses and you know what can we do that the business community and I think

that the business community and I think

that the business community and I think the first thing is unlike the wasps we

the first thing is unlike the wasps we

the first thing is unlike the wasps we just got to look beyond our next meal

just got to look beyond our next meal

just got to look beyond our next meal and we got to look beyond the next court

and we got to look beyond the next court

and we got to look beyond the next court as results and it just starts with a

as results and it just starts with a

as results and it just starts with a really simple step which is a

really simple step which is a

really simple step which is a willingness to evolve and if you’re

willingness to evolve and if you’re

willingness to evolve and if you’re willing to evolve all this other

willing to evolve all this other

willing to evolve all this other wonderful stuff can happen and the

wonderful stuff can happen and the

wonderful stuff can happen and the direction of that evolution really what

direction of that evolution really what

direction of that evolution really what the bees developed was a model which was

the bees developed was a model which was

the bees developed was a model which was flower friendly business has to develop

flower friendly business has to develop

flower friendly business has to develop a model which is human friendly such a

a model which is human friendly such a

a model which is human friendly such a simple step take care of your people

simple step take care of your people

simple step take care of your people take care of your customers take care of

take care of your customers take care of

take care of your customers take care of your communities but beyond that look

your communities but beyond that look

your communities but beyond that look those really big human needs things

those really big human needs things

those really big human needs things worth solving what do we need in the

worth solving what do we need in the

worth solving what do we need in the world we need financial services

world we need financial services

world we need financial services companies that are growing economic

companies that are growing economic

companies that are growing economic security we need food companies that are

security we need food companies that are

security we need food companies that are addressing issues like gut health and

addressing issues like gut health and

addressing issues like gut health and immunity we need health that we need

immunity we need health that we need

immunity we need health that we need sports companies the making exercise

sports companies the making exercise

sports companies the making exercise accessible to everybody we need media

accessible to everybody we need media

accessible to everybody we need media companies that are not spreading fear

companies that are not spreading fear

companies that are not spreading fear and distrust for actually enlightening

and distrust for actually enlightening

and distrust for actually enlightening and empowering and we need technology

and empowering and we need technology

and empowering and we need technology companies also that are empowering and

companies also that are empowering and

companies also that are empowering and not overwhelming and distracting really

not overwhelming and distracting really

not overwhelming and distracting really sustaining life and I mentioned all

sustaining life and I mentioned all

sustaining life and I mentioned all those examples because I know companies

those examples because I know companies

those examples because I know companies that are doing each one of those things

that are doing each one of those things

that are doing each one of those things as their model and business is really

as their model and business is really

as their model and business is really starting to move in this direction and

starting to move in this direction and

starting to move in this direction and so I think we can start to look forward

so I think we can start to look forward

so I think we can start to look forward to a time when I was first going to the

to a time when I was first going to the

to a time when I was first going to the workplace I think myself and most of my

workplace I think myself and most of my

workplace I think myself and most of my peers would look at business and we sort

peers would look at business and we sort

peers would look at business and we sort of thought it was a bit waspish you know

of thought it was a bit waspish you know

of thought it was a bit waspish you know it’s selfish it’s looking after its own

it’s selfish it’s looking after its own

it’s selfish it’s looking after its own interests and I think this now starting

interests and I think this now starting

interests and I think this now starting to appreciate just what a big role

to appreciate just what a big role

to appreciate just what a big role business can play business after all

business can play business after all

business can play business after all with all its be like industry its

with all its be like industry its

with all its be like industry its momentum its resources its capsule its

momentum its resources its capsule its

momentum its resources its capsule its innovation business can start to help us

innovation business can start to help us

innovation business can start to help us build a better world and wouldn’t that

build a better world and wouldn’t that

build a better world and wouldn’t that be the bee’s knees thank you

”

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