
good afternoon
I begin with a question you are never
wondered why some technologies that
we use are beautiful exciting there
fun
we like using them and others instead
they are frustrating they are cold I guess
it will have happened to all of you
study an entire manual for
example deciding the temperature from a
home thermostat the thermostat maybe
one of the most frustrating things that there
I’m
I want it hot and I can not do it yet
yet this happens to us every happens to us
day to hour to try to understand
together what’s beautiful
in interaction with technologies vi
I tell a little story then
Imagine being in a shop
you want to buy some cookies
person who is serving you takes i
biscuits for boot and at the feet and the
cookies break and you have to
to bend you to collect them would be
possible to accept a service of
this kind
none of us would accept
accept to be treated in this
way in a store
yet this is how it is that there
it happens using some technologies
think of the vending machines
machines we were talking about a little while ago
taking a coffee
vending machines for drinks or drinks
snack we want something we have to
to insert
insert the coins we must read a
code type a code see if
it really corresponds to what
we push a button the snack
falls from above into a dark drawer
we have to lean over to get our hands inside
often there is often a chopping effect
we have things in hand and so it is
hard, even think of people who
they have problems with disabilities
they have difficulties often in places
these containers are public too
dirty and we have to get our hands on it
inside technology does not treat us with
respect we want to be respected in the
our way of interacting with the
machines and this panda was placed
of the students of the masters course and in
industrial design all tomorrow
university of technology and have tried
to imagine another kind of
vending machine
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what’s nice about this
interaction of beauty that is i
products try to seduce us they turn themselves
they turn show themselves when we pass by
nice is that we use a language
natural we use a gesture we say
I want that I do not have to read a code
I do not have to enter a number I do not have to
do none of this because
this is the way we relate to each other
in everyday life of beauty
that is, the aesthetics of the interaction la
machine opens in a very beautiful way
and offers offers the product to the
person here this is the beauty that is there
in the interaction and look at each one
day use technologies that there
promise a very engaging interaction
an interaction that involves us we can
move objects click we can
move icons
but what we really touch when
we touch a touch screen
let’s touch on objects that do not have
quality we do not feel the friction is not
we feel the matter of which they are composed
they do not have a texture as many times
we see people on the cell phone that say
hurry up because maybe they want to
taking a picture is the object you are
moving the machine does not respond not
recognizes our expressiveness
yet we are very expressive in the
Everyday life does not
we work with a type interaction
on off
we do not wait for someone to ask us
one thing to answer and the technologies
today they do not work like that
and then how the interaction works
in everyday life there are two
wait
t that are important in the interaction
with objects
one is continuity in interaction
we interact continuously I’m there
looking is suitable to do the way
you are watching and it is continuous
a continuous exchange and the other point
important is that the interaction is
expressive
look at this rancia the way I am
I can squeeze it depends on
greatness of my hand from the strength that
army from what I want to have
so I express an intention to obtain
some feedback from the car and to the
we asked ourselves but it is possible
wring out an interface and
apparently yes we have occupied one
very interesting project this is
a tablet cover we have
modeled in 3d we printed in 3d
soft rubber as you see we have
inserted in the electronics of the sensors
pressure of the actuators are of the
small engines that give one
return tactile feedback when
it squeezes and we have developed one
small application to zoom
when we take photographs
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this kind of interaction is fine
we obviously wanted to try it and we have it
compared with other modes that
they are native to tablets
what you see on the left and the
slide when we have to move that
wheel to zoom but also with
we have the pinch and we tried it
proven in piazza del campo we have
70 people involved in this study
taken randomly between anyone who passed
piazza del campo we gave the cover
we asked to take a picture
clock of the tower of the eats e
we asked them to fill out a
questionnaire and we have seen that at the
there’s a small initial like that
uncertainty to try to try
this system
in reality people appreciated
very much the qualities and gifts that of
this of this product and therefore yes
they enjoyed it they felt it
they tried to take different photos from
as they normally do, this is a
working system we say on how
said domenico prattichizzo before
we work on the hands and on the way to
interact with hands and fingers but
this concept of expressiveness lo
we can extend to the whole body
always in my laboratory we have
developed a series of tools
music in cardboard we work a lot
with recycled material because we want
develop prototypes before going then
to make a more important development
just to make the body expressive
and being able to play this is
a
I am this year, in short
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here and for serendipity like someone
he said this morning
we tried it with some children yes
I had a great time playing with
these tools and we tried it for
case with children with dyslexia and them
We made king seems we asked
they write a little stanza of
a song
we asked them to say apparently and to
play with these instruments that you
they wear and we saw that they did
many less mistakes in both reading and
in the production of the spoken dl of the
sung in this case the value of the
prototyping of the expression of the
body of the tangibility of certain
technologies is really interesting
the last case I want to show you and
it’s a bit of a historical case for mine
lab is a job we have one
collaboration for over 15 years with
tsukuba university in japan e
we imported this from Italy
robot is called paro is a puppy of
seal is a robotic seal
we use with people with various types of
disability motor disability
cognitive but more recently we have
done many studies with seniors with
dementia the ladies you see in this
in this video they are just people who
they have different levels of dementia we have
also worked with people with alzheimer
in aggressive phrase the
the seal works on a lot of concept
interesting that to take
care of the coconut ars i when it is
embraces purrs blinks his eyes
we can train to an algorithm
learning for which he learns to
to recognize the voice to turn around
to some calls
here it is clearly inspired as you can
imagine pet therapy
but the important thing here is that with the
technologies we can also establish a
emotional bond an involvement
emotional type see these ladies
which are normally isolated do not
a lot during the day they do not speak
to see them smile touching exchange of
to cite memories of the past
they know exactly what they have between them
hands a car because we give it to him
let’s say right away as soon as we start to
work with them but do not care
absolutely nothing is the emotional bond
the care is taken care of
fundamental here this is what we say
this brief excursus of projects and for
to say that we can design thinking
to the human being
to put it at the center of our of the
our design activity
think about people with a body
an expressivity with an intentionality
and then produce technologies that go
beyond the functional aspect of the DL
solve a problem but also work
leveraging on other features
of the human being
I conclude by saying that all these works
are possible thanks to a group of
researchers with whom I’m lucky
work of the
in the robotics and technology laboratory
for learning the university of
siena and the fab lab of santa chiara
where we are hosted to a group of
motivated young boys prepared a lot
collaborative that I thank e
I thank you for your attention
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