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Il bello dell’interazione | Patrizia Marti | TEDxSiena


[Music]

good afternoon

I begin with a question you are never

wondered why some technologies that

we use are beautiful exciting there

fun

we like using them and others instead

they are frustrating they are cold I guess

it will have happened to all of you

study an entire manual for

example deciding the temperature from a

home thermostat the thermostat maybe

one of the most frustrating things that there

I’m

I want it hot and I can not do it yet

yet this happens to us every happens to us

day to hour to try to understand

together what’s beautiful

in interaction with technologies vi

I tell a little story then

Imagine being in a shop

you want to buy some cookies

person who is serving you takes i

biscuits for boot and at the feet and the

cookies break and you have to

to bend you to collect them would be

possible to accept a service of

this kind

none of us would accept

accept to be treated in this

way in a store

yet this is how it is that there

it happens using some technologies

think of the vending machines

machines we were talking about a little while ago

taking a coffee

vending machines for drinks or drinks

snack we want something we have to

to insert

insert the coins we must read a

code type a code see if

it really corresponds to what

we push a button the snack

falls from above into a dark drawer

we have to lean over to get our hands inside

often there is often a chopping effect

we have things in hand and so it is

hard, even think of people who

they have problems with disabilities

they have difficulties often in places

these containers are public too

dirty and we have to get our hands on it

inside technology does not treat us with

respect we want to be respected in the

our way of interacting with the

machines and this panda was placed

of the students of the masters course and in

industrial design all tomorrow

university of technology and have tried

to imagine another kind of

vending machine

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what’s nice about this

interaction of beauty that is i

products try to seduce us they turn themselves

they turn show themselves when we pass by

nice is that we use a language

natural we use a gesture we say

I want that I do not have to read a code

I do not have to enter a number I do not have to

do none of this because

this is the way we relate to each other

in everyday life of beauty

that is, the aesthetics of the interaction la

machine opens in a very beautiful way

and offers offers the product to the

person here this is the beauty that is there

in the interaction and look at each one

day use technologies that there

promise a very engaging interaction

an interaction that involves us we can

move objects click we can

move icons

but what we really touch when

we touch a touch screen

let’s touch on objects that do not have

quality we do not feel the friction is not

we feel the matter of which they are composed

they do not have a texture as many times

we see people on the cell phone that say

hurry up because maybe they want to

taking a picture is the object you are

moving the machine does not respond not

recognizes our expressiveness

yet we are very expressive in the

Everyday life does not

we work with a type interaction

on off

we do not wait for someone to ask us

one thing to answer and the technologies

today they do not work like that

and then how the interaction works

in everyday life there are two

wait

t that are important in the interaction

with objects

one is continuity in interaction

we interact continuously I’m there

looking is suitable to do the way

you are watching and it is continuous

a continuous exchange and the other point

important is that the interaction is

expressive

look at this rancia the way I am

I can squeeze it depends on

greatness of my hand from the strength that

army from what I want to have

so I express an intention to obtain

some feedback from the car and to the

we asked ourselves but it is possible

wring out an interface and

apparently yes we have occupied one

very interesting project this is

a tablet cover we have

modeled in 3d we printed in 3d

soft rubber as you see we have

inserted in the electronics of the sensors

pressure of the actuators are of the

small engines that give one

return tactile feedback when

it squeezes and we have developed one

small application to zoom

when we take photographs

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this kind of interaction is fine

we obviously wanted to try it and we have it

compared with other modes that

they are native to tablets

what you see on the left and the

slide when we have to move that

wheel to zoom but also with

we have the pinch and we tried it

proven in piazza del campo we have

70 people involved in this study

taken randomly between anyone who passed

piazza del campo we gave the cover

we asked to take a picture

clock of the tower of the eats e

we asked them to fill out a

questionnaire and we have seen that at the

there’s a small initial like that

uncertainty to try to try

this system

in reality people appreciated

very much the qualities and gifts that of

this of this product and therefore yes

they enjoyed it they felt it

they tried to take different photos from

as they normally do, this is a

working system we say on how

said domenico prattichizzo before

we work on the hands and on the way to

interact with hands and fingers but

this concept of expressiveness lo

we can extend to the whole body

always in my laboratory we have

developed a series of tools

music in cardboard we work a lot

with recycled material because we want

develop prototypes before going then

to make a more important development

just to make the body expressive

and being able to play this is

a

I am this year, in short

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here and for serendipity like someone

he said this morning

we tried it with some children yes

I had a great time playing with

these tools and we tried it for

case with children with dyslexia and them

We made king seems we asked

they write a little stanza of

a song

we asked them to say apparently and to

play with these instruments that you

they wear and we saw that they did

many less mistakes in both reading and

in the production of the spoken dl of the

sung in this case the value of the

prototyping of the expression of the

body of the tangibility of certain

technologies is really interesting

the last case I want to show you and

it’s a bit of a historical case for mine

lab is a job we have one

collaboration for over 15 years with

tsukuba university in japan e

we imported this from Italy

robot is called paro is a puppy of

seal is a robotic seal

we use with people with various types of

disability motor disability

cognitive but more recently we have

done many studies with seniors with

dementia the ladies you see in this

in this video they are just people who

they have different levels of dementia we have

also worked with people with alzheimer

in aggressive phrase the

the seal works on a lot of concept

interesting that to take

care of the coconut ars i when it is

embraces purrs blinks his eyes

we can train to an algorithm

learning for which he learns to

to recognize the voice to turn around

to some calls

here it is clearly inspired as you can

imagine pet therapy

but the important thing here is that with the

technologies we can also establish a

emotional bond an involvement

emotional type see these ladies

which are normally isolated do not

a lot during the day they do not speak

to see them smile touching exchange of

to cite memories of the past

they know exactly what they have between them

hands a car because we give it to him

let’s say right away as soon as we start to

work with them but do not care

absolutely nothing is the emotional bond

the care is taken care of

fundamental here this is what we say

this brief excursus of projects and for

to say that we can design thinking

to the human being

to put it at the center of our of the

our design activity

think about people with a body

an expressivity with an intentionality

and then produce technologies that go

beyond the functional aspect of the DL

solve a problem but also work

leveraging on other features

of the human being

I conclude by saying that all these works

are possible thanks to a group of

researchers with whom I’m lucky

work of the

in the robotics and technology laboratory

for learning the university of

siena and the fab lab of santa chiara

where we are hosted to a group of

motivated young boys prepared a lot

collaborative that I thank e

I thank you for your attention

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