I spent 8 years working for one of the biggest companies in the world and the
biggest companies in the world and the
biggest companies in the world and the last few years there I was in a pretty
last few years there I was in a pretty
last few years there I was in a pretty visible role working with very senior
visible role working with very senior
visible role working with very senior leaders of the company and c-suite
leaders of the company and c-suite
leaders of the company and c-suite leaders and part of that meant being
leaders and part of that meant being
leaders and part of that meant being part of their executive forums their
part of their executive forums their
part of their executive forums their exclusive executive forums and so you
exclusive executive forums and so you
exclusive executive forums and so you can imagine being in these big ballrooms
can imagine being in these big ballrooms
can imagine being in these big ballrooms with lush white carpet and leather
with lush white carpet and leather
with lush white carpet and leather chairs and big screens and all these
chairs and big screens and all these
chairs and big screens and all these important people talking about the
important people talking about the
important people talking about the future strategy and the future plans for
future strategy and the future plans for
future strategy and the future plans for the company and inevitably one of the
the company and inevitably one of the
the company and inevitably one of the things that would always come up would
things that would always come up would
things that would always come up would be innovation and there’d be
be innovation and there’d be
be innovation and there’d be conversation about innovation and gosh
conversation about innovation and gosh
conversation about innovation and gosh if only we could get our employees to be
if only we could get our employees to be
if only we could get our employees to be more creative and to be thinking about
more creative and to be thinking about
more creative and to be thinking about ideas imagine what the company would be
ideas imagine what the company would be
ideas imagine what the company would be like ok so that would be the
like ok so that would be the
like ok so that would be the conversation there then I would get back
conversation there then I would get back
conversation there then I would get back to my office there was no more nice
to my office there was no more nice
to my office there was no more nice white carpet my office had furniture
white carpet my office had furniture
white carpet my office had furniture that was older than I am a phone that
that was older than I am a phone that
that was older than I am a phone that was older than I am and I’d have people
was older than I am and I’d have people
was older than I am and I’d have people coming in to meet with me to share their
coming in to meet with me to share their
coming in to meet with me to share their ideas and they’d be going through their
ideas and they’d be going through their
ideas and they’d be going through their idea and they’d be talking about here’s
idea and they’d be talking about here’s
idea and they’d be talking about here’s what I want to do to make it happen
what I want to do to make it happen
what I want to do to make it happen here’s how we’re gonna do this and
here’s how we’re gonna do this and
here’s how we’re gonna do this and they’d say gosh if only we could get the
they’d say gosh if only we could get the
they’d say gosh if only we could get the senior leaders at this company to
senior leaders at this company to
senior leaders at this company to embrace thinking about new ideas imagine
embrace thinking about new ideas imagine
embrace thinking about new ideas imagine where we would be as a company and so
where we would be as a company and so
where we would be as a company and so this contradiction is reality and this
this contradiction is reality and this
this contradiction is reality and this contradiction is reality at many
contradiction is reality at many
contradiction is reality at many organizations and even with the best
organizations and even with the best
organizations and even with the best intention leaders oftentimes people feel
intention leaders oftentimes people feel
intention leaders oftentimes people feel like the company they work for is this
like the company they work for is this
like the company they work for is this company
so this company has the VP of status-quo
so this company has the VP of status-quo it has the director of bureaucracy
it has the director of bureaucracy
it has the director of bureaucracy there’s of course at the top the chief
there’s of course at the top the chief
there’s of course at the top the chief idea killer now there is a manager of
idea killer now there is a manager of
idea killer now there is a manager of new ideas but unfortunately that
new ideas but unfortunately that
new ideas but unfortunately that position is vacant at the moment maybe
position is vacant at the moment maybe
position is vacant at the moment maybe it’ll get filled at some point soon how
it’ll get filled at some point soon how
it’ll get filled at some point soon how many people here feel like sometimes you
many people here feel like sometimes you
many people here feel like sometimes you work for this company and that’s really
work for this company and that’s really
work for this company and that’s really really unfortunate I think that’s
really unfortunate I think that’s
really unfortunate I think that’s actually really tragic and so what I
actually really tragic and so what I
actually really tragic and so what I want to help you do today is think a
want to help you do today is think a
want to help you do today is think a little bit differently about your work
little bit differently about your work
little bit differently about your work environment and so to do that first we
environment and so to do that first we
environment and so to do that first we have to go back we’re gonna go way back
have to go back we’re gonna go way back
have to go back we’re gonna go way back and were going to talk about how could
and were going to talk about how could
and were going to talk about how could we have gotten to a point where
we have gotten to a point where
we have gotten to a point where something like that work chart could
something like that work chart could
something like that work chart could even be a reality well for most of human
even be a reality well for most of human
even be a reality well for most of human history we were craftspeople or farmers
history we were craftspeople or farmers
history we were craftspeople or farmers right and we worked outside and there
right and we worked outside and there
right and we worked outside and there wasn’t really the idea of a job we just
wasn’t really the idea of a job we just
wasn’t really the idea of a job we just did what we needed to do to survive but
did what we needed to do to survive but
did what we needed to do to survive but thanks to human ingenuity and creativity
thanks to human ingenuity and creativity
thanks to human ingenuity and creativity we started creating tools that would
we started creating tools that would
we started creating tools that would help make us more efficient in doing
help make us more efficient in doing
help make us more efficient in doing things at home or doing things out in
things at home or doing things out in
things at home or doing things out in the farm and so then we started making
the farm and so then we started making
the farm and so then we started making tools to help us make those tools and
tools to help us make those tools and
tools to help us make those tools and thus spawned the Industrial Revolution
thus spawned the Industrial Revolution
thus spawned the Industrial Revolution over the last 200 years something of
over the last 200 years something of
over the last 200 years something of course the Lehigh Valley is intimately
course the Lehigh Valley is intimately
course the Lehigh Valley is intimately familiar with and as we started
familiar with and as we started
familiar with and as we started manufacturing and interchangeable parts
manufacturing and interchangeable parts
manufacturing and interchangeable parts it meant that we needed to train people
it meant that we needed to train people
it meant that we needed to train people to be able to work in factories and
to be able to work in factories and
to be able to work in factories and basically become interchangeable parts
basically become interchangeable parts
basically become interchangeable parts and thus the Victorian era education
and thus the Victorian era education
and thus the Victorian era education paradigm began where we teach kids to
paradigm began where we teach kids to
paradigm began where we teach kids to sit in rows and raise their hands not
sit in rows and raise their hands not
sit in rows and raise their hands not much has changed in that regard and
much has changed in that regard and
much has changed in that regard and unfortunately the number one thing that
unfortunately the number one thing that
unfortunately the number one thing that we teach people in this environments is
we teach people in this environments is
we teach people in this environments is that the skilled you need to succeed in
that the skilled you need to succeed in
that the skilled you need to succeed in the workforce is compliance and so
the workforce is compliance and so
the workforce is compliance and so despite the fact that we’re now 250
despite the fact that we’re now 250
despite the fact that we’re now 250 years later and we live in the era of
years later and we live in the era of
years later and we live in the era of the gig economy in the freelancer and we
the gig economy in the freelancer and we
the gig economy in the freelancer and we live in the era of AI and automation we
live in the era of AI and automation we
live in the era of AI and automation we still have these legacy cultures of
still have these legacy cultures of
still have these legacy cultures of compliance that are pervasive all around
compliance that are pervasive all around
compliance that are pervasive all around our organizations and
our organizations and
our organizations and there’s this epidemic of smart minds
there’s this epidemic of smart minds
there’s this epidemic of smart minds working on sometimes menial tasks
working on sometimes menial tasks
working on sometimes menial tasks working to get things done and this
working to get things done and this
working to get things done and this epidemic of people who say that things
epidemic of people who say that things
epidemic of people who say that things like engagement and inclusion are very
like engagement and inclusion are very
like engagement and inclusion are very important but it’s more that those are
important but it’s more that those are
important but it’s more that those are buzzwords and there’s not anything that
buzzwords and there’s not anything that
buzzwords and there’s not anything that we can do about it and it’s become
we can do about it and it’s become
we can do about it and it’s become normal for people to just go on Facebook
normal for people to just go on Facebook
normal for people to just go on Facebook and post working for the weekend or TGIF
and post working for the weekend or TGIF
and post working for the weekend or TGIF as if they’re powerless victims to their
as if they’re powerless victims to their
as if they’re powerless victims to their job well I firmly believe strongly and
job well I firmly believe strongly and
job well I firmly believe strongly and wholeheartedly that no one is a
wholeheartedly that no one is a
wholeheartedly that no one is a powerless victim to your job and that
powerless victim to your job and that
powerless victim to your job and that there’s something that you can do about
there’s something that you can do about
there’s something that you can do about it to start to think about it
it to start to think about it
it to start to think about it differently I study corporations big
differently I study corporations big
differently I study corporations big ones and I’ve cherry picked three
ones and I’ve cherry picked three
ones and I’ve cherry picked three examples today that I want to share with
examples today that I want to share with
examples today that I want to share with you of people who busted out of that
you of people who busted out of that
you of people who busted out of that culture of compliance and people who
culture of compliance and people who
culture of compliance and people who busted out of that environment to create
busted out of that environment to create
busted out of that environment to create something really interesting I call
something really interesting I call
something really interesting I call these people corporate changemakers and
these people corporate changemakers and
these people corporate changemakers and I want to start with one story that if
I want to start with one story that if
I want to start with one story that if we’re honest this is we’re all really
we’re honest this is we’re all really
we’re honest this is we’re all really good stories start because this story
good stories start because this story
good stories start because this story starts with Cheetos okay so imagine that
starts with Cheetos okay so imagine that
starts with Cheetos okay so imagine that you were a custodial worker and you have
you were a custodial worker and you have
you were a custodial worker and you have your mop in your bucket maybe you’re a
your mop in your bucket maybe you’re a
your mop in your bucket maybe you’re a little sign you’re going about your work
little sign you’re going about your work
little sign you’re going about your work trying not to interfere with anybody
trying not to interfere with anybody
trying not to interfere with anybody well this describe the man named Richard
well this describe the man named Richard
well this describe the man named Richard Montanez who was a janitor at frito-lay
Montanez who was a janitor at frito-lay
Montanez who was a janitor at frito-lay the parent company for Cheetos and one
the parent company for Cheetos and one
the parent company for Cheetos and one day he’s at work and he’s you know
day he’s at work and he’s you know
day he’s at work and he’s you know working getting his business done and
working getting his business done and
working getting his business done and the manufacturing line broke down it was
the manufacturing line broke down it was
the manufacturing line broke down it was gonna be a pretty major fix and so they
gonna be a pretty major fix and so they
gonna be a pretty major fix and so they were gonna have to discard the Cheetos
were gonna have to discard the Cheetos
were gonna have to discard the Cheetos that had been going through and he’s
that had been going through and he’s
that had been going through and he’s like well I’ll take some of those I’ll
like well I’ll take some of those I’ll
like well I’ll take some of those I’ll take some of those home but they were
take some of those home but they were
take some of those home but they were plain Cheetos they hadn’t yet been
plain Cheetos they hadn’t yet been
plain Cheetos they hadn’t yet been coated with their iconic orange dust so
coated with their iconic orange dust so
coated with their iconic orange dust so he has these plain Cheetos and he takes
he has these plain Cheetos and he takes
he has these plain Cheetos and he takes them home he’s that well enough very
them home he’s that well enough very
them home he’s that well enough very good plane so he decides to put some
good plane so he decides to put some
good plane so he decides to put some chili powder
chili powder
chili powder on him and he’s like these are pretty
on him and he’s like these are pretty
on him and he’s like these are pretty good and he shares them with his kids he
good and he shares them with his kids he
good and he shares them with his kids he shares him with some friends he’s like I
shares him with some friends he’s like I
shares him with some friends he’s like I think this this might be something I
think this this might be something I
think this this might be something I think we should actually make something
think we should actually make something
think we should actually make something happen and instead of thinking about hmm
happen and instead of thinking about hmm
happen and instead of thinking about hmm what would my boss say in this situation
what would my boss say in this situation
what would my boss say in this situation or you know that’s not my job he decides
or you know that’s not my job he decides
or you know that’s not my job he decides to go to
to go to
to go to to the president of the company so the
to the president of the company so the
to the president of the company so the president of frito-lay and he says
president of frito-lay and he says
president of frito-lay and he says here’s my idea well not only do they
here’s my idea well not only do they
here’s my idea well not only do they make flamin hot cheetos now it’s
make flamin hot cheetos now it’s
make flamin hot cheetos now it’s actually their number one selling
actually their number one selling
actually their number one selling product and richard has gone from being
product and richard has gone from being
product and richard has gone from being a janitor to being a vice president at
a janitor to being a vice president at
a janitor to being a vice president at the company alright our second story
the company alright our second story
the company alright our second story comes from the world of health care may
comes from the world of health care may
comes from the world of health care may be related to Cheetos maybe not and so
be related to Cheetos maybe not and so
be related to Cheetos maybe not and so GE competes in many industries and one
GE competes in many industries and one
GE competes in many industries and one of the industries that they compete in
of the industries that they compete in
of the industries that they compete in is healthcare and one of the things that
is healthcare and one of the things that
is healthcare and one of the things that GE Healthcare does is they make these
GE Healthcare does is they make these
GE Healthcare does is they make these huge MRI machines anyone here ever had
huge MRI machines anyone here ever had
huge MRI machines anyone here ever had an MRI right huge honkin pieces of
an MRI right huge honkin pieces of
an MRI right huge honkin pieces of equipment and so there’s a designer from
equipment and so there’s a designer from
equipment and so there’s a designer from GE who worked on designing a machine
GE who worked on designing a machine
GE who worked on designing a machine who’s out at a hospital inspecting the
who’s out at a hospital inspecting the
who’s out at a hospital inspecting the MRI machine and he’s kind of going down
MRI machine and he’s kind of going down
MRI machine and he’s kind of going down his list
his list
his list check-check so he’s feeling pretty good
check-check so he’s feeling pretty good
check-check so he’s feeling pretty good it’s meeting all the specifications kind
it’s meeting all the specifications kind
it’s meeting all the specifications kind of Pat’s himself on the back as he
of Pat’s himself on the back as he
of Pat’s himself on the back as he starts to walk out of the hospital when
starts to walk out of the hospital when
starts to walk out of the hospital when he hears a child screaming crying so he
he hears a child screaming crying so he
he hears a child screaming crying so he turns back to see what’s going on it was
turns back to see what’s going on it was
turns back to see what’s going on it was a girl who’s absolutely terrified of
a girl who’s absolutely terrified of
a girl who’s absolutely terrified of having to have an MRI it can be
having to have an MRI it can be
having to have an MRI it can be absolutely terrifying experience so Doug
absolutely terrifying experience so Doug
absolutely terrifying experience so Doug asks the nurse is this is as common is
asks the nurse is this is as common is
asks the nurse is this is as common is this something that you see a lot she
this something that you see a lot she
this something that you see a lot she says oh yeah we see this all the time
says oh yeah we see this all the time
says oh yeah we see this all the time 80% of kids have to be enesta sized to
80% of kids have to be enesta sized to
80% of kids have to be enesta sized to be able to go in to the MRI machine
be able to go in to the MRI machine
be able to go in to the MRI machine which one is just terrible when you
which one is just terrible when you
which one is just terrible when you think about having to put all these kids
think about having to put all these kids
think about having to put all these kids under and to you can imagine from the
under and to you can imagine from the
under and to you can imagine from the hospital’s perspective you have to call
hospital’s perspective you have to call
hospital’s perspective you have to call an anesthesiologist and wait it’s very
an anesthesiologist and wait it’s very
an anesthesiologist and wait it’s very disruptive to hospital operations so
disruptive to hospital operations so
disruptive to hospital operations so despite the fact that this machine meets
despite the fact that this machine meets
despite the fact that this machine meets all specs works 100% perfectly doug is
all specs works 100% perfectly doug is
all specs works 100% perfectly doug is thinking to himself you know maybe
thinking to himself you know maybe
thinking to himself you know maybe there’s something that we can do
there’s something that we can do
there’s something that we can do differently about this and so he comes
differently about this and so he comes
differently about this and so he comes up with the idea for the pirate-ship
up with the idea for the pirate-ship
up with the idea for the pirate-ship MRI experience complete with a skit a
MRI experience complete with a skit a
MRI experience complete with a skit a little hat all kinds of things and they
little hat all kinds of things and they
little hat all kinds of things and they were able to reduce the Anessa civ kids
were able to reduce the Anessa civ kids
were able to reduce the Anessa civ kids down from 80% down to 7% and be able to
down from 80% down to 7% and be able to
down from 80% down to 7% and be able to go from having kids scratch crying and
go from having kids scratch crying and
go from having kids scratch crying and screaming to kids saying mom can we come
screaming to kids saying mom can we come
screaming to kids saying mom can we come back to the pirate ship tomorrow
back to the pirate ship tomorrow
back to the pirate ship tomorrow and imagine what MRI machine every
and imagine what MRI machine every
and imagine what MRI machine every hospital wants now and so you can
hospital wants now and so you can
hospital wants now and so you can imagine that GE has done pretty well
imagine that GE has done pretty well
imagine that GE has done pretty well with this okay our third story comes
with this okay our third story comes
with this okay our third story comes from a company that at this point I
from a company that at this point I
from a company that at this point I would be shocked if not everyone in this
would be shocked if not everyone in this
would be shocked if not everyone in this room is a customer of Amazon okay so
room is a customer of Amazon okay so
room is a customer of Amazon okay so before Amazon was Amazon they were a
before Amazon was Amazon they were a
before Amazon was Amazon they were a bookseller this is their original web
bookseller this is their original web
bookseller this is their original web page and as they started becoming more
page and as they started becoming more
page and as they started becoming more popular selling books they started to
popular selling books they started to
popular selling books they started to explore other e-commerce avenues how can
explore other e-commerce avenues how can
explore other e-commerce avenues how can we start selling other things online but
we start selling other things online but
we start selling other things online but one of the biggest challenges there or
one of the biggest challenges there or
one of the biggest challenges there or was the consumer behavior right because
was the consumer behavior right because
was the consumer behavior right because we in the West have become become so
we in the West have become become so
we in the West have become become so accustomed to we need something we go to
accustomed to we need something we go to
accustomed to we need something we go to the store we get it and now we have it
the store we get it and now we have it
the store we get it and now we have it and now you have to change that behavior
and now you have to change that behavior
and now you have to change that behavior to I’m going to order something I’m
to I’m going to order something I’m
to I’m going to order something I’m gonna pay for shipping and I’m gonna
gonna pay for shipping and I’m gonna
gonna pay for shipping and I’m gonna wait for it to arrive and so there this
wait for it to arrive and so there this
wait for it to arrive and so there this challenge of like how do we get people
challenge of like how do we get people
challenge of like how do we get people to actually want to pay for shipping and
to actually want to pay for shipping and
to actually want to pay for shipping and to wait for the product to come well
to wait for the product to come well
to wait for the product to come well software engineer named Charlie Ward had
software engineer named Charlie Ward had
software engineer named Charlie Ward had an idea he said what about a
an idea he said what about a
an idea he said what about a subscription service for fast free
subscription service for fast free
subscription service for fast free shipping
shipping
shipping well he took this idea to Jeff Bezos
well he took this idea to Jeff Bezos
well he took this idea to Jeff Bezos Jeff Bezos loved the idea
Jeff Bezos loved the idea
Jeff Bezos loved the idea and thus Amazon Prime was born and
and thus Amazon Prime was born and
and thus Amazon Prime was born and Amazon Prime has not just shaped
Amazon Prime has not just shaped
Amazon Prime has not just shaped Amazon’s ecommerce business it’s changed
Amazon’s ecommerce business it’s changed
Amazon’s ecommerce business it’s changed the industries that they compete in and
the industries that they compete in and
the industries that they compete in and it all started with one person so we
it all started with one person so we
it all started with one person so we have custodian a designer a software
have custodian a designer a software
have custodian a designer a software engineer none of these people was it
engineer none of these people was it
engineer none of these people was it their job to think about those ideas
their job to think about those ideas
their job to think about those ideas none of those people was it their job to
none of those people was it their job to
none of those people was it their job to focus on that but it was their job to
focus on that but it was their job to
focus on that but it was their job to show up to work every day thinking about
show up to work every day thinking about
show up to work every day thinking about what can I do to make the biggest impact
what can I do to make the biggest impact
what can I do to make the biggest impact towards the vision of the organization
towards the vision of the organization
towards the vision of the organization and then they relentlessly pursued
and then they relentlessly pursued
and then they relentlessly pursued making their idea happen so that could
making their idea happen so that could
making their idea happen so that could have the greatest possible impact the
have the greatest possible impact the
have the greatest possible impact the greatest ideas do not come from board
greatest ideas do not come from board
greatest ideas do not come from board rooms filled with executives and
rooms filled with executives and
rooms filled with executives and management consultants the greatest
management consultants the greatest
management consultants the greatest ideas are buried in the hearts and the
ideas are buried in the hearts and the
ideas are buried in the hearts and the minds of people going to work in the
minds of people going to work in the
minds of people going to work in the organization’s every day and we have to
organization’s every day and we have to
organization’s every day and we have to encourage them to share it
encourage them to share it
encourage them to share it tell them to share one of the most
tell them to share one of the most
tell them to share one of the most tragic things that happens sometimes
tragic things that happens sometimes
tragic things that happens sometimes when people have in ideas they share the
when people have in ideas they share the
when people have in ideas they share the idea and they’re met with what I like to
idea and they’re met with what I like to
idea and they’re met with what I like to call snake face
call snake face
call snake face so what snake face is you share an idea
so what snake face is you share an idea
so what snake face is you share an idea with someone and all of a sudden their
with someone and all of a sudden their
with someone and all of a sudden their eyes start to look like they just saw
eyes start to look like they just saw
eyes start to look like they just saw one of those abandoned puppy commercials
one of those abandoned puppy commercials
one of those abandoned puppy commercials like and they kind of sucked their mouth
like and they kind of sucked their mouth
like and they kind of sucked their mouth back and it’s often a company with that
back and it’s often a company with that
back and it’s often a company with that hissing sound
yeah great idea but that’s really
yeah great idea but that’s really someone else’s job maybe you should
someone else’s job maybe you should
someone else’s job maybe you should focus on this the problem is it’s not
focus on this the problem is it’s not
focus on this the problem is it’s not somebody else’s job because everybody’s
somebody else’s job because everybody’s
somebody else’s job because everybody’s just focused on their little thing and
just focused on their little thing and
just focused on their little thing and we need the Richards of the world to say
we need the Richards of the world to say
we need the Richards of the world to say yeah come on Cheetos and the hot chili
yeah come on Cheetos and the hot chili
yeah come on Cheetos and the hot chili power let’s do this like we need that
power let’s do this like we need that
power let’s do this like we need that kind of thinking and that’s the only
kind of thinking and that’s the only
kind of thinking and that’s the only kind of thing that’s gonna drive us
kind of thing that’s gonna drive us
kind of thing that’s gonna drive us forward and so what you may be thinking
forward and so what you may be thinking
forward and so what you may be thinking is like that all sounds great but who’s
is like that all sounds great but who’s
is like that all sounds great but who’s gonna do that well the person who’s
gonna do that well the person who’s
gonna do that well the person who’s gonna do that is you and it can only be
gonna do that is you and it can only be
gonna do that is you and it can only be you you have the power to shape your
you you have the power to shape your
you you have the power to shape your work environment and it can be starting
work environment and it can be starting
work environment and it can be starting with the smallest of small things and
with the smallest of small things and
with the smallest of small things and it’s starting with any time you’re in a
it’s starting with any time you’re in a
it’s starting with any time you’re in a meeting sharing with somebody were like
meeting sharing with somebody were like
meeting sharing with somebody were like wow that was really interesting can you
wow that was really interesting can you
wow that was really interesting can you tell me more about that or if you get to
tell me more about that or if you get to
tell me more about that or if you get to set up the meeting requiring people to
set up the meeting requiring people to
set up the meeting requiring people to come to it with new ideas whatever it is
come to it with new ideas whatever it is
come to it with new ideas whatever it is it’s about starting with small things
it’s about starting with small things
it’s about starting with small things and going from there what I wanted to
and going from there what I wanted to
and going from there what I wanted to start trying to drive change within my
start trying to drive change within my
start trying to drive change within my company I didn’t have permission to do
company I didn’t have permission to do
company I didn’t have permission to do that nobody asked me to do that no one
that nobody asked me to do that no one
that nobody asked me to do that no one said that you can do that and yeah I was
said that you can do that and yeah I was
said that you can do that and yeah I was worried that I’d be viewed as some kind
worried that I’d be viewed as some kind
worried that I’d be viewed as some kind of crazy heretic or scary rule-breaker
of crazy heretic or scary rule-breaker
of crazy heretic or scary rule-breaker and maybe there were some snake faces
and maybe there were some snake faces
and maybe there were some snake faces that thought that but the reality was
that thought that but the reality was
that thought that but the reality was that the results start to speak for
that the results start to speak for
that the results start to speak for themselves when you bring communities
themselves when you bring communities
themselves when you bring communities together and you allow people to do
together and you allow people to do
together and you allow people to do things we saw things like telemedicine
things we saw things like telemedicine
things we saw things like telemedicine and mental health diagnosis and all
and mental health diagnosis and all
and mental health diagnosis and all kinds of things and ended up actually
kinds of things and ended up actually
kinds of things and ended up actually becoming my job to get to focus on this
becoming my job to get to focus on this
becoming my job to get to focus on this kind of thing and I got to do
kind of thing and I got to do
kind of thing and I got to do development programs and leadership
development programs and leadership
development programs and leadership experiences and digital platforms and
experiences and digital platforms and
experiences and digital platforms and the key to all of them working was this
the key to all of them working was this
the key to all of them working was this idea of amplifying voices and writing
idea of amplifying voices and writing
idea of amplifying voices and writing permission slips and encouraging people
permission slips and encouraging people
permission slips and encouraging people to be able to make something happen and
to be able to make something happen and
to be able to make something happen and helping them to actually do it we live
helping them to actually do it we live
helping them to actually do it we live in an era of new power and everything
in an era of new power and everything
in an era of new power and everything from the toppling of dictatorships in
from the toppling of dictatorships in
from the toppling of dictatorships in the Arab Spring to the LGBT rights
the Arab Spring to the LGBT rights
the Arab Spring to the LGBT rights movement to everything that you think of
movement to everything that you think of
movement to everything that you think of starts with one person somewhere asking
starts with one person somewhere asking
starts with one person somewhere asking a question or making a statement it
a question or making a statement it
a question or making a statement it starts from the bottoms up so one last
starts from the bottoms up so one last
starts from the bottoms up so one last example of that from a corporate
example of that from a corporate
example of that from a corporate environment
environment
environment you know now these days it’s very in
you know now these days it’s very in
you know now these days it’s very in vogue to talk about companies like
vogue to talk about companies like
vogue to talk about companies like Amazon Google Facebook all these guys
Amazon Google Facebook all these guys
Amazon Google Facebook all these guys but 2025 years ago there was a different
but 2025 years ago there was a different
but 2025 years ago there was a different set of companies that was in vogue to
set of companies that was in vogue to
set of companies that was in vogue to talk about that everyone to be like and
talk about that everyone to be like and
talk about that everyone to be like and they were gonna be the future right one
they were gonna be the future right one
they were gonna be the future right one of them was Microsoft and so 25 years
of them was Microsoft and so 25 years
of them was Microsoft and so 25 years ago Microsoft they’re firing on all
ago Microsoft they’re firing on all
ago Microsoft they’re firing on all cylinders are incredibly successful they
cylinders are incredibly successful they
cylinders are incredibly successful they say one of the things we want to do is
say one of the things we want to do is
say one of the things we want to do is we want to create the world’s best
we want to create the world’s best
we want to create the world’s best encyclopedia and so they poached
encyclopedia and so they poached
encyclopedia and so they poached University faculty from institutions
University faculty from institutions
University faculty from institutions around the world they put their very
around the world they put their very
around the world they put their very best engineers on it they put a lot of
best engineers on it they put a lot of
best engineers on it they put a lot of money into it they said get to work go
money into it they said get to work go
money into it they said get to work go create the world’s best encyclopedia at
create the world’s best encyclopedia at
create the world’s best encyclopedia at the exact same time a guy in his boxer
the exact same time a guy in his boxer
the exact same time a guy in his boxer shorts sitting behind a computer monitor
shorts sitting behind a computer monitor
shorts sitting behind a computer monitor said I want to create the world’s best
said I want to create the world’s best
said I want to create the world’s best encyclopedia does anybody want to help
encyclopedia does anybody want to help
encyclopedia does anybody want to help Microsoft created in Carta which sits on
Microsoft created in Carta which sits on
Microsoft created in Carta which sits on CD ROMs in landfills across the world
CD ROMs in landfills across the world
CD ROMs in landfills across the world and wikipedia is now one of the most
and wikipedia is now one of the most
and wikipedia is now one of the most visited sites on the internet the power
visited sites on the internet the power
visited sites on the internet the power of grassroots the power of community are
of grassroots the power of community are
of grassroots the power of community are far far greater than the power of
far far greater than the power of
far far greater than the power of bureaucracy and of org charts and of
bureaucracy and of org charts and of
bureaucracy and of org charts and of compliance and it all starts with giving
compliance and it all starts with giving
compliance and it all starts with giving yourself a little bit of permission and
yourself a little bit of permission and
yourself a little bit of permission and then giving out a little bit more
then giving out a little bit more
then giving out a little bit more permission and then giving out a little
permission and then giving out a little
permission and then giving out a little bit more permission so take today as
bit more permission so take today as
bit more permission so take today as your permission slip okay the world is
your permission slip okay the world is
your permission slip okay the world is waiting thank you
”
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