castaway stars Tom Hanks as a FedEx employee who’s been stranded on a desert
employee who’s been stranded on a desert
employee who’s been stranded on a desert island for four years
island for four years
island for four years after his plane crashes in the Pacific
after his plane crashes in the Pacific
after his plane crashes in the Pacific Ocean a blood-smeared volleyball which
Ocean a blood-smeared volleyball which
Ocean a blood-smeared volleyball which makes the appearance of a face becomes
makes the appearance of a face becomes
makes the appearance of a face becomes his only friend he names it Wilson and
his only friend he names it Wilson and
his only friend he names it Wilson and he talks to it for the four years he’s
he talks to it for the four years he’s
he talks to it for the four years he’s on the island he makes a makeshift raft
on the island he makes a makeshift raft
on the island he makes a makeshift raft to finally escape the island with Wilson
to finally escape the island with Wilson
to finally escape the island with Wilson strapped in as they go through a
strapped in as they go through a
strapped in as they go through a horrible storm together in the most
horrible storm together in the most
horrible storm together in the most dramatic scene in the entire movie Tom
dramatic scene in the entire movie Tom
dramatic scene in the entire movie Tom Hanks wakes up after the storm clears to
Hanks wakes up after the storm clears to
Hanks wakes up after the storm clears to realize that Wilson’s no longer on the
realize that Wilson’s no longer on the
realize that Wilson’s no longer on the makeshift raft so he jumps into the sea
makeshift raft so he jumps into the sea
makeshift raft so he jumps into the sea and he tries to save Wilson only to
and he tries to save Wilson only to
and he tries to save Wilson only to realize he’s too far Tom Hanks cries out
realize he’s too far Tom Hanks cries out
realize he’s too far Tom Hanks cries out well and if you have a heart you feel
well and if you have a heart you feel
well and if you have a heart you feel bad for the guy
bad for the guy
bad for the guy like but even teared up a bit and then
like but even teared up a bit and then
like but even teared up a bit and then you realize he literally risked his life
you realize he literally risked his life
you realize he literally risked his life to save a volleyball with blood smeared
to save a volleyball with blood smeared
to save a volleyball with blood smeared eyeballs on it it’s ridiculous
eyeballs on it it’s ridiculous
eyeballs on it it’s ridiculous in an age were we’re more connected than
in an age were we’re more connected than
in an age were we’re more connected than ever people actually report feeling more
ever people actually report feeling more
ever people actually report feeling more disconnected 72% of people report
disconnected 72% of people report
disconnected 72% of people report feeling lonely or isolated even when
feeling lonely or isolated even when
feeling lonely or isolated even when surrounded by family and friends what’s
surrounded by family and friends what’s
surrounded by family and friends what’s interesting is that Tom Hanks was forced
interesting is that Tom Hanks was forced
interesting is that Tom Hanks was forced into isolation where we’ve created our
into isolation where we’ve created our
into isolation where we’ve created our own in fact I’d argue we created our own
own in fact I’d argue we created our own
own in fact I’d argue we created our own Wilsons don’t believe me look at your
Wilsons don’t believe me look at your
Wilsons don’t believe me look at your phones look at the way you talk and
phones look at the way you talk and
phones look at the way you talk and interact with them look at the way we
interact with them look at the way we
interact with them look at the way we constantly keep them close within arm’s
constantly keep them close within arm’s
constantly keep them close within arm’s reach either in our hands or in our
reach either in our hands or in our
reach either in our hands or in our pockets look at the way we freaked out
pockets look at the way we freaked out
pockets look at the way we freaked out if it looks like we’re going to drop it
if it looks like we’re going to drop it
if it looks like we’re going to drop it or lose it we’ve created our own
or lose it we’ve created our own
or lose it we’ve created our own Wilson’s so why is it when we’re more
Wilson’s so why is it when we’re more
Wilson’s so why is it when we’re more connected than ever people actually feel
connected than ever people actually feel
connected than ever people actually feel more ice
more ice
more ice well for one technology has increased in
well for one technology has increased in
well for one technology has increased in an incredibly rapid rate invading every
an incredibly rapid rate invading every
an incredibly rapid rate invading every aspect of our lives it’s in our cars set
aspect of our lives it’s in our cars set
aspect of our lives it’s in our cars set our bedrooms and it even invades our
our bedrooms and it even invades our
our bedrooms and it even invades our mental space also technology has made it
mental space also technology has made it
mental space also technology has made it so that we have an abundance of options
so that we have an abundance of options
so that we have an abundance of options often overwhelming our sense of what to
often overwhelming our sense of what to
often overwhelming our sense of what to do next and our sense of what to choose
do next and our sense of what to choose
do next and our sense of what to choose so what drives this crazy behavior what
so what drives this crazy behavior what
so what drives this crazy behavior what drives us to create best friends that
drives us to create best friends that
drives us to create best friends that have bones in a word intimacy intimacy
have bones in a word intimacy intimacy
have bones in a word intimacy intimacy is the same human desire that drives you
is the same human desire that drives you
is the same human desire that drives you and I to create bones that are best
and I to create bones that are best
and I to create bones that are best friends it’s the same human desire that
friends it’s the same human desire that
friends it’s the same human desire that drives Tom Hanks to create a best friend
drives Tom Hanks to create a best friend
drives Tom Hanks to create a best friend out of a cell phone now I’m not talking
out of a cell phone now I’m not talking
out of a cell phone now I’m not talking about the sexual kind of intimacy I’m
about the sexual kind of intimacy I’m
about the sexual kind of intimacy I’m talking about the desire to be known to
talking about the desire to be known to
talking about the desire to be known to be seen and to interact on a deep level
be seen and to interact on a deep level
be seen and to interact on a deep level so what is intimacy
so what is intimacy
so what is intimacy well modern-day definitions state that
well modern-day definitions state that
well modern-day definitions state that intimacy is a closeness or familiarity
intimacy is a closeness or familiarity
intimacy is a closeness or familiarity in a relationship but to truly know what
in a relationship but to truly know what
in a relationship but to truly know what intimacy means we have to go back to its
intimacy means we have to go back to its
intimacy means we have to go back to its roots
roots
roots intimacy is derived from the Latin root
intimacy is derived from the Latin root
intimacy is derived from the Latin root intima meaning inner or innermost but
intima meaning inner or innermost but
intima meaning inner or innermost but I’d like to give you a simple clean and
I’d like to give you a simple clean and
I’d like to give you a simple clean and easy to remember way to define intimacy
easy to remember way to define intimacy
easy to remember way to define intimacy and that’s this intimacy is in to me see
and that’s this intimacy is in to me see
and that’s this intimacy is in to me see that sing into me that’s a union between
that sing into me that’s a union between
that sing into me that’s a union between the seer and the seen requiring both now
the seer and the seen requiring both now
the seer and the seen requiring both now this requires a level of vulnerability
this requires a level of vulnerability
this requires a level of vulnerability but the rewards are certainly there the
but the rewards are certainly there the
but the rewards are certainly there the greater the depth of intimacy the
greater the depth of intimacy the
greater the depth of intimacy the stronger the relationship oftentimes the
stronger the relationship oftentimes the
stronger the relationship oftentimes the person that your most intimate with is
person that your most intimate with is
person that your most intimate with is the person that you have the best
the person that you have the best
the person that you have the best relationship with that’s your spouse
relationship with that’s your spouse
relationship with that’s your spouse but your bestfriend your parents every
but your bestfriend your parents every
but your bestfriend your parents every human relationship requires intimacy and
human relationship requires intimacy and
human relationship requires intimacy and without it it simply fades or declines
without it it simply fades or declines
without it it simply fades or declines as an entrepreneur I find the greatest
as an entrepreneur I find the greatest
as an entrepreneur I find the greatest lack of intimacy in business the
lack of intimacy in business the
lack of intimacy in business the volleyball is a product of business that
volleyball is a product of business that
volleyball is a product of business that cellphone in your pocket is a positive
cellphone in your pocket is a positive
cellphone in your pocket is a positive in a business where you’re watching this
in a business where you’re watching this
in a business where you’re watching this from right now is a product of business
from right now is a product of business
from right now is a product of business but let me ask you a question when you
but let me ask you a question when you
but let me ask you a question when you go to work do you truly feel like you
go to work do you truly feel like you
go to work do you truly feel like you can be seen as yourself no so why does
can be seen as yourself no so why does
can be seen as yourself no so why does this matter
this matter
this matter it matters because in an age with
it matters because in an age with
it matters because in an age with abundance of options it’s the brand that
abundance of options it’s the brand that
abundance of options it’s the brand that represents me the brand that I connect
represents me the brand that I connect
represents me the brand that I connect to is the one that I buy into in short
to is the one that I buy into in short
to is the one that I buy into in short it’s a brand that sees me that I choose
it’s a brand that sees me that I choose
it’s a brand that sees me that I choose today organizations businesses and
today organizations businesses and
today organizations businesses and entrepreneurs that prioritize intimacy
entrepreneurs that prioritize intimacy
entrepreneurs that prioritize intimacy will become the default choice in the
will become the default choice in the
will become the default choice in the new intimacy economy intimacy allows you
new intimacy economy intimacy allows you
new intimacy economy intimacy allows you to become the obvious choice in a world
to become the obvious choice in a world
to become the obvious choice in a world full of me toos so what if intimacy is
full of me toos so what if intimacy is
full of me toos so what if intimacy is the missing link
the missing link
the missing link what if intimacy is the missing link to
what if intimacy is the missing link to
what if intimacy is the missing link to attract the greatest number of customers
attract the greatest number of customers
attract the greatest number of customers that feel like they can’t live without
that feel like they can’t live without
that feel like they can’t live without what it is that you sell
what it is that you sell
what it is that you sell what if intimacy is the missing
what if intimacy is the missing
what if intimacy is the missing ingredient as an artist or an
ingredient as an artist or an
ingredient as an artist or an entrepreneur to make a name for yourself
entrepreneur to make a name for yourself
entrepreneur to make a name for yourself and be known when there’s so many others
and be known when there’s so many others
and be known when there’s so many others doing the exact same thing
doing the exact same thing
doing the exact same thing what if intimacy is the missing
what if intimacy is the missing
what if intimacy is the missing principle to not only ensure that your
principle to not only ensure that your
principle to not only ensure that your team performs the best that they can but
team performs the best that they can but
team performs the best that they can but that people actually want to work with
that people actually want to work with
that people actually want to work with you I’d like to share a story how I
you I’d like to share a story how I
you I’d like to share a story how I stumbled across this discovery that’s a
stumbled across this discovery that’s a
stumbled across this discovery that’s a picture of me when I was 28 years old
picture of me when I was 28 years old
picture of me when I was 28 years old it’s amazing how we can smile through
it’s amazing how we can smile through
it’s amazing how we can smile through some of the most difficult periods in
some of the most difficult periods in
some of the most difficult periods in our life
six months prior my dad had a double
six months prior my dad had a double lung transplant surgery he had already
lung transplant surgery he had already
lung transplant surgery he had already said goodbye to the world he had an
said goodbye to the world he had an
said goodbye to the world he had an autoimmune disease that rendered his
autoimmune disease that rendered his
autoimmune disease that rendered his lungs useless but the doctors said that
lungs useless but the doctors said that
lungs useless but the doctors said that he required a surgery emergency in order
he required a surgery emergency in order
he required a surgery emergency in order to save his life when the doctors
to save his life when the doctors
to save his life when the doctors cracked open his chest on the operating
cracked open his chest on the operating
cracked open his chest on the operating table they said he would be dead within
table they said he would be dead within
table they said he would be dead within 48 hours had he not had surgery that day
48 hours had he not had surgery that day
48 hours had he not had surgery that day stressed out living in another state I
stressed out living in another state I
stressed out living in another state I relocated back to my parents home with
relocated back to my parents home with
relocated back to my parents home with the intention of helping out around the
the intention of helping out around the
the intention of helping out around the house and it was in that house and my
house and it was in that house and my
house and it was in that house and my business was formed tired of going and
business was formed tired of going and
business was formed tired of going and networking events that just felt salesy
networking events that just felt salesy
networking events that just felt salesy and leaving like I didn’t feel a genuine
and leaving like I didn’t feel a genuine
and leaving like I didn’t feel a genuine connection with anybody I met I decided
connection with anybody I met I decided
connection with anybody I met I decided to start my own I created a dinner for
to start my own I created a dinner for
to start my own I created a dinner for entrepreneurs instead of hosting it at
entrepreneurs instead of hosting it at
entrepreneurs instead of hosting it at some venue I invited people into my
some venue I invited people into my
some venue I invited people into my parents home instead of having finger
parents home instead of having finger
parents home instead of having finger foods we sat down together we had a
foods we sat down together we had a
foods we sat down together we had a delicious four-course meal provided by a
delicious four-course meal provided by a
delicious four-course meal provided by a private chef in addition to asking
private chef in addition to asking
private chef in addition to asking professional questions I had each person
professional questions I had each person
professional questions I had each person answer personal questions questions like
answer personal questions questions like
answer personal questions questions like what’s one thing that no one here knows
what’s one thing that no one here knows
what’s one thing that no one here knows about you and what’s something you’re so
about you and what’s something you’re so
about you and what’s something you’re so embarrassed about that you wouldn’t want
embarrassed about that you wouldn’t want
embarrassed about that you wouldn’t want to tell your mom the answers were
to tell your mom the answers were
to tell your mom the answers were incredible from one mother sharing for
incredible from one mother sharing for
incredible from one mother sharing for the first time that she actually had two
the first time that she actually had two
the first time that she actually had two children one that she had to give up for
children one that she had to give up for
children one that she had to give up for adoption at birth and she hadn’t seen
adoption at birth and she hadn’t seen
adoption at birth and she hadn’t seen since – one woman sharing about on her
since – one woman sharing about on her
since – one woman sharing about on her first date she was twerking and she
first date she was twerking and she
first date she was twerking and she ended up throwing up all over a day
ended up throwing up all over a day
ended up throwing up all over a day and how that date became her husband the
and how that date became her husband the
and how that date became her husband the insights that we received from this
insights that we received from this
insights that we received from this entire experience allowed us to
entire experience allowed us to
entire experience allowed us to genuinely connect with each other to
genuinely connect with each other to
genuinely connect with each other to truly feel supported and to grow each
truly feel supported and to grow each
truly feel supported and to grow each other’s businesses now my business
other’s businesses now my business
other’s businesses now my business entrepreneurs dinner caters to an
entrepreneurs dinner caters to an
entrepreneurs dinner caters to an international audience we’re expanding
international audience we’re expanding
international audience we’re expanding to different cities around the country
to different cities around the country
to different cities around the country and intimacy is a universal principle
and intimacy is a universal principle
and intimacy is a universal principle that allows my business become the
that allows my business become the
that allows my business become the obvious choice in a world full of me
obvious choice in a world full of me
obvious choice in a world full of me toos that’s intimacy in my dad he’s
toos that’s intimacy in my dad he’s
toos that’s intimacy in my dad he’s recovering well in fact this week he’s
recovering well in fact this week he’s
recovering well in fact this week he’s on Capitol Hill sharing his story with
on Capitol Hill sharing his story with
on Capitol Hill sharing his story with members of Congress and doctors so that
members of Congress and doctors so that
members of Congress and doctors so that he can leave a legacy for others as well
he can leave a legacy for others as well
he can leave a legacy for others as well [Applause]
so sure it worked for my business but I
so sure it worked for my business but I wondered if it worked for other big
wondered if it worked for other big
wondered if it worked for other big businesses now most of you know the
businesses now most of you know the
businesses now most of you know the story of Apple what most of you don’t
story of Apple what most of you don’t
story of Apple what most of you don’t know is the story of Mike Markkula who’s
know is the story of Mike Markkula who’s
know is the story of Mike Markkula who’s Mike Markkula he was Apple employee
Mike Markkula he was Apple employee
Mike Markkula he was Apple employee number three behind Steve Wozniak and
number three behind Steve Wozniak and
number three behind Steve Wozniak and Steve Jobs in fact Steve Wozniak said
Steve Jobs in fact Steve Wozniak said
Steve Jobs in fact Steve Wozniak said that Mike Markkula was more critical to
that Mike Markkula was more critical to
that Mike Markkula was more critical to their success than both Steve Jobs and
their success than both Steve Jobs and
their success than both Steve Jobs and he were so what do you do Mike Markkula
he were so what do you do Mike Markkula
he were so what do you do Mike Markkula helped to manage the company he hired
helped to manage the company he hired
helped to manage the company he hired Apple’s first CEO and he made a personal
Apple’s first CEO and he made a personal
Apple’s first CEO and he made a personal investment of $250,000 in exchange for a
investment of $250,000 in exchange for a
investment of $250,000 in exchange for a 30% stake that 30% stake became worth
30% stake that 30% stake became worth
30% stake that 30% stake became worth over 200 million dollars at the time of
over 200 million dollars at the time of
over 200 million dollars at the time of their IPO but that wasn’t his biggest
their IPO but that wasn’t his biggest
their IPO but that wasn’t his biggest contribution Mike Markkula
contribution Mike Markkula
contribution Mike Markkula biggest contribution was the Apple
biggest contribution was the Apple
biggest contribution was the Apple marketing philosophy that he wrote when
marketing philosophy that he wrote when
marketing philosophy that he wrote when they were just becoming incorporated the
they were just becoming incorporated the
they were just becoming incorporated the Apple marketing philosophy laid the
Apple marketing philosophy laid the
Apple marketing philosophy laid the groundwork for how Apple would be
groundwork for how Apple would be
groundwork for how Apple would be marketed for the next three decades the
marketed for the next three decades the
marketed for the next three decades the first point Apple would have an intimate
first point Apple would have an intimate
first point Apple would have an intimate connection with their customers feelings
connection with their customers feelings
connection with their customers feelings he wrote Apple would understand our
he wrote Apple would understand our
he wrote Apple would understand our customers feelings better than anybody
customers feelings better than anybody
customers feelings better than anybody else in the business for the rest of his
else in the business for the rest of his
else in the business for the rest of his career Steve Jobs became obsessed with
career Steve Jobs became obsessed with
career Steve Jobs became obsessed with understanding his customers needs and
understanding his customers needs and
understanding his customers needs and desires better than anybody else
desires better than anybody else
desires better than anybody else period now MB LM a company that measures
period now MB LM a company that measures
period now MB LM a company that measures brand intimacy has some really
brand intimacy has some really
brand intimacy has some really interesting insights in BLM found that
interesting insights in BLM found that
interesting insights in BLM found that brands with a high level of intimacy
brands with a high level of intimacy
brands with a high level of intimacy actually could charge their customers up
actually could charge their customers up
actually could charge their customers up to 20% more if they felt the level of
to 20% more if they felt the level of
to 20% more if they felt the level of intimacy with their brand number one on
intimacy with their brand number one on
intimacy with their brand number one on their report was Apple so is it any
their report was Apple so is it any
their report was Apple so is it any wonder why Apple number one on the most
wonder why Apple number one on the most
wonder why Apple number one on the most intimate brands with the ability to
intimate brands with the ability to
intimate brands with the ability to charge their customers more
charge their customers more
charge their customers more is the most profitable country in the
is the most profitable country in the
is the most profitable country in the entire world I’d argue it’s because
entire world I’d argue it’s because
entire world I’d argue it’s because Steve Jobs and Mike Markkula understood
Steve Jobs and Mike Markkula understood
Steve Jobs and Mike Markkula understood the importance of intimacy in order to
the importance of intimacy in order to
the importance of intimacy in order to grow their businesses and it’s not just
grow their businesses and it’s not just
grow their businesses and it’s not just Apple take a look at lyft the
Apple take a look at lyft the
Apple take a look at lyft the ride-sharing app their slogan is your
ride-sharing app their slogan is your
ride-sharing app their slogan is your friend with a car encouraging people to
friend with a car encouraging people to
friend with a car encouraging people to ride in the front seat with them like a
ride in the front seat with them like a
ride in the front seat with them like a friend rather than in the back seat like
friend rather than in the back seat like
friend rather than in the back seat like a fare it’s intimacy and did you guys
a fare it’s intimacy and did you guys
a fare it’s intimacy and did you guys hear about the big change at Facebook
hear about the big change at Facebook
hear about the big change at Facebook they have a brand new mission to bring
they have a brand new mission to bring
they have a brand new mission to bring the world closer together
the world closer together
the world closer together Mark Zuckerberg announced in an
Mark Zuckerberg announced in an
Mark Zuckerberg announced in an interview with CNN he said it’s not
interview with CNN he said it’s not
interview with CNN he said it’s not simply enough to connect we need to
simply enough to connect we need to
simply enough to connect we need to bring the world closer together so if
bring the world closer together so if
bring the world closer together so if Steve Jobs and Mark Zuckerberg think
Steve Jobs and Mark Zuckerberg think
Steve Jobs and Mark Zuckerberg think that intimacy is hugely important might
that intimacy is hugely important might
that intimacy is hugely important might be something you should consider too so
be something you should consider too so
be something you should consider too so yes it works for big businesses but what
yes it works for big businesses but what
yes it works for big businesses but what about artists what about individual
about artists what about individual
about artists what about individual entrepreneurs what about the people who
entrepreneurs what about the people who
entrepreneurs what about the people who they are their business let’s take a
they are their business let’s take a
they are their business let’s take a look at one of the best performing
look at one of the best performing
look at one of the best performing artists in the world now I don’t hide my
artists in the world now I don’t hide my
artists in the world now I don’t hide my love for Beyonce I think she’s beautiful
love for Beyonce I think she’s beautiful
love for Beyonce I think she’s beautiful inside and out she’s one of the best
inside and out she’s one of the best
inside and out she’s one of the best performers in the entire world and she
performers in the entire world and she
performers in the entire world and she has this representation this embodiment
has this representation this embodiment
has this representation this embodiment of women’s empowerment that women just
of women’s empowerment that women just
of women’s empowerment that women just go crazy but she releases new music
go crazy but she releases new music
go crazy but she releases new music because of their pride for her in her
because of their pride for her in her
because of their pride for her in her album lemonade
album lemonade
album lemonade Beyonce detailed the struggles with the
Beyonce detailed the struggles with the
Beyonce detailed the struggles with the biggest challenge she’s ever faced in
biggest challenge she’s ever faced in
biggest challenge she’s ever faced in her life being cheated on by her husband
her life being cheated on by her husband
her life being cheated on by her husband jay-z now the album is this beautiful
jay-z now the album is this beautiful
jay-z now the album is this beautiful combination of a jealousy of pain of
combination of a jealousy of pain of
combination of a jealousy of pain of confusion and frankly all outraged as
confusion and frankly all outraged as
confusion and frankly all outraged as she talks about getting a bat and
she talks about getting a bat and
she talks about getting a bat and bashing it up against a car it’s I
bashing it up against a car it’s I
bashing it up against a car it’s I imagine incredibly challenging to be so
imagine incredibly challenging to be so
imagine incredibly challenging to be so open with millions and millions of
open with millions and millions of
open with millions and millions of people
people
people most people would feel like that’s
most people would feel like that’s
most people would feel like that’s something you wouldn’t talk about but
something you wouldn’t talk about but
something you wouldn’t talk about but for Beyonce it had the opposite effect
for Beyonce it had the opposite effect
for Beyonce it had the opposite effect in fact lemonade became the best-selling
in fact lemonade became the best-selling
in fact lemonade became the best-selling album in the entire world of the
album in the entire world of the
album in the entire world of the strength of her intimacy and off the
strength of her intimacy and off the
strength of her intimacy and off the strength of lemonade she turned that
strength of lemonade she turned that
strength of lemonade she turned that into a top 20 musical grossing tour of
into a top 20 musical grossing tour of
into a top 20 musical grossing tour of all time so no wonder why the Beehive is
all time so no wonder why the Beehive is
all time so no wonder why the Beehive is are called Beyonce’s followers think
are called Beyonce’s followers think
are called Beyonce’s followers think that she’s beautiful inside and out
that she’s beautiful inside and out
that she’s beautiful inside and out because they see into her and she allows
because they see into her and she allows
because they see into her and she allows them to see into and it’s not just
them to see into and it’s not just
them to see into and it’s not just because beyonce is a big artists Ellen
because beyonce is a big artists Ellen
because beyonce is a big artists Ellen DeGeneres before she was a popular TV
DeGeneres before she was a popular TV
DeGeneres before she was a popular TV show host used to have a show called
show host used to have a show called
show host used to have a show called Ellen
Ellen
Ellen in 1997 Ellen became the first lead for
in 1997 Ellen became the first lead for
in 1997 Ellen became the first lead for a TV Network series that came out is
a TV Network series that came out is
a TV Network series that came out is openly gay people weren’t having it TV
openly gay people weren’t having it TV
openly gay people weren’t having it TV network Sears refused to air the episode
network Sears refused to air the episode
network Sears refused to air the episode but today we look at Ellen as one of the
but today we look at Ellen as one of the
but today we look at Ellen as one of the most popular TV show hosts we know that
most popular TV show hosts we know that
most popular TV show hosts we know that she likes to kind of dance a little bit
she likes to kind of dance a little bit
she likes to kind of dance a little bit as she’s going up on stage and she just
as she’s going up on stage and she just
as she’s going up on stage and she just happens to be gay that’s intimacy so
happens to be gay that’s intimacy so
happens to be gay that’s intimacy so sure works for businesses small and big
sure works for businesses small and big
sure works for businesses small and big and sure works for individual artists
and sure works for individual artists
and sure works for individual artists and entrepreneurs but what if you don’t
and entrepreneurs but what if you don’t
and entrepreneurs but what if you don’t want to be an entrepreneur what if you
want to be an entrepreneur what if you
want to be an entrepreneur what if you just want to be the best performer at
just want to be the best performer at
just want to be the best performer at what it is that you do does this still
what it is that you do does this still
what it is that you do does this still matter to you the answer is yes in 2012
matter to you the answer is yes in 2012
matter to you the answer is yes in 2012 Google said that set out to build the
Google said that set out to build the
Google said that set out to build the perfect team they spent millions and
perfect team they spent millions and
perfect team they spent millions and millions of dollars measuring every
millions of dollars measuring every
millions of dollars measuring every aspect of an employee in their lives
aspect of an employee in their lives
aspect of an employee in their lives they studied over 180 teams they
they studied over 180 teams they
they studied over 180 teams they measured over 250 team attributes and
measured over 250 team attributes and
measured over 250 team attributes and they studied over a half century of
they studied over a half century of
they studied over a half century of studies about how teams perform well
studies about how teams perform well
studies about how teams perform well together unfortunately though they still
together unfortunately though they still
together unfortunately though they still didn’t know what the answer was that is
didn’t know what the answer was that is
didn’t know what the answer was that is until they considered some intangibles
until they considered some intangibles
until they considered some intangibles Google’s data found that psychological
Google’s data found that psychological
Google’s data found that psychological safety was the number one most important
safety was the number one most important
safety was the number one most important thing for teams order to perform well
thing for teams order to perform well
thing for teams order to perform well and what is that a Harvard Business
and what is that a Harvard Business
and what is that a Harvard Business professor Amy Edmondson describes
professor Amy Edmondson describes
professor Amy Edmondson describes psychological safety as interpersonal
psychological safety as interpersonal
psychological safety as interpersonal trust mutual respect in the comfort
trust mutual respect in the comfort
trust mutual respect in the comfort ability of a person to be themselves but
ability of a person to be themselves but
ability of a person to be themselves but they still didn’t know how to produce
they still didn’t know how to produce
they still didn’t know how to produce this into a working environment that is
this into a working environment that is
this into a working environment that is until Matt sakaguchi came into the
until Matt sakaguchi came into the
until Matt sakaguchi came into the picture now Matt sakaguchi was anything
picture now Matt sakaguchi was anything
picture now Matt sakaguchi was anything but your typical Google employee he
but your typical Google employee he
but your typical Google employee he didn’t have a background in engineering
didn’t have a background in engineering
didn’t have a background in engineering in fact 20 years earlier he was a member
in fact 20 years earlier he was a member
in fact 20 years earlier he was a member of the SWAT team in California but he
of the SWAT team in California but he
of the SWAT team in California but he had a team that was unhappy and so he
had a team that was unhappy and so he
had a team that was unhappy and so he invited them to an off-site meeting and
invited them to an off-site meeting and
invited them to an off-site meeting and one of them to answer personal questions
one of them to answer personal questions
one of them to answer personal questions he said I’ll start first one thing that
he said I’ll start first one thing that
he said I’ll start first one thing that I don’t think people know about me matt
I don’t think people know about me matt
I don’t think people know about me matt said is that I have stage 4 cancer
everybody went silent no one knew what
everybody went silent no one knew what to say they had been working with Matt
to say they had been working with Matt
to say they had been working with Matt for 10 months and nobody knew he was
for 10 months and nobody knew he was
for 10 months and nobody knew he was dealing with this then finally someone
dealing with this then finally someone
dealing with this then finally someone spoke up and she talked about her health
spoke up and she talked about her health
spoke up and she talked about her health issues and then another man spoke up and
issues and then another man spoke up and
issues and then another man spoke up and he talked about the issues he was having
he talked about the issues he was having
he talked about the issues he was having with his relationship and when they went
with his relationship and when they went
with his relationship and when they went back to work
back to work
back to work they found it easy to get over the
they found it easy to get over the
they found it easy to get over the problems that they were having in
problems that they were having in
problems that they were having in business because they were simple what
business because they were simple what
business because they were simple what Matt or Google found out is the same
Matt or Google found out is the same
Matt or Google found out is the same thing that we’ve always known and that
thing that we’ve always known and that
thing that we’ve always known and that is the same behavior that creates
is the same behavior that creates
is the same behavior that creates psychological safety is that which
psychological safety is that which
psychological safety is that which creates human bonds and that human bonds
creates human bonds and that human bonds
creates human bonds and that human bonds are just as important as work as they
are just as important as work as they
are just as important as work as they are anywhere else in fact they’re more
are anywhere else in fact they’re more
are anywhere else in fact they’re more often more important because people
often more important because people
often more important because people don’t want to go to work and have to put
don’t want to go to work and have to put
don’t want to go to work and have to put on a work face they don’t want to leave
on a work face they don’t want to leave
on a work face they don’t want to leave a part of the personality at home they
a part of the personality at home they
a part of the personality at home they want to be themselves they want to be
want to be themselves they want to be
want to be themselves they want to be seen and they want to be allowed to see
seen and they want to be allowed to see
seen and they want to be allowed to see it to other people so I’d like to leave
it to other people so I’d like to leave
it to other people so I’d like to leave you with this if your business is
you with this if your business is
you with this if your business is looking to become better if you’re an
looking to become better if you’re an
looking to become better if you’re an artist looking to make a name for
artist looking to make a name for
artist looking to make a name for yourself or you just want to become the
yourself or you just want to become the
yourself or you just want to become the best performer that you possibly can
best performer that you possibly can
best performer that you possibly can consider that intimacy as a missing link
consider that intimacy as a missing link
consider that intimacy as a missing link and think back to Wilson people are
and think back to Wilson people are
and think back to Wilson people are screaming for intimacy do you see them
screaming for intimacy do you see them
screaming for intimacy do you see them or more importantly are you allowing
or more importantly are you allowing
or more importantly are you allowing them to see into you
”
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