you only get one chance to make a first impression and that’s true if you’re a
impression and that’s true if you’re a
impression and that’s true if you’re a robot as well as if you’re a person and
robot as well as if you’re a person and
robot as well as if you’re a person and the first time that I met one of these
the first time that I met one of these
the first time that I met one of these robots was at a place called Willow
robots was at a place called Willow
robots was at a place called Willow Garage in 2008 and when I went to visit
Garage in 2008 and when I went to visit
Garage in 2008 and when I went to visit there my house walked me into the
there my house walked me into the
there my house walked me into the building and we met this little guy he
building and we met this little guy he
building and we met this little guy he was rolling into the hallway came up to
was rolling into the hallway came up to
was rolling into the hallway came up to me sat there stared blankly past me did
me sat there stared blankly past me did
me sat there stared blankly past me did nothing for a while rapidly spun his
nothing for a while rapidly spun his
nothing for a while rapidly spun his head around a hundred eighty degrees and
head around a hundred eighty degrees and
head around a hundred eighty degrees and then ran away and that was not a great
then ran away and that was not a great
then ran away and that was not a great first impression the thing that I
first impression the thing that I
first impression the thing that I learned about robots that day is that
learned about robots that day is that
learned about robots that day is that you know they they kind of do their own
you know they they kind of do their own
you know they they kind of do their own thing and they’re not totally aware of
thing and they’re not totally aware of
thing and they’re not totally aware of us and I think as we’re experimenting
us and I think as we’re experimenting
us and I think as we’re experimenting with these possible robot futures we
with these possible robot futures we
with these possible robot futures we actually end up learning a lot more
actually end up learning a lot more
actually end up learning a lot more about ourselves as opposed to just these
about ourselves as opposed to just these
about ourselves as opposed to just these machines and what I learned that day was
machines and what I learned that day was
machines and what I learned that day was that I had pretty high expectations for
that I had pretty high expectations for
that I had pretty high expectations for this little dude right he was not only
this little dude right he was not only
this little dude right he was not only supposed to be able to navigate the
supposed to be able to navigate the
supposed to be able to navigate the physical world but also be able to
physical world but also be able to
physical world but also be able to navigate my social world he’s in my
navigate my social world he’s in my
navigate my social world he’s in my space it’s a personal robot why didn’t
space it’s a personal robot why didn’t
space it’s a personal robot why didn’t it understand me my host explained to me
it understand me my host explained to me
it understand me my host explained to me that well the robots trying to get from
that well the robots trying to get from
that well the robots trying to get from point A to point B and you were an
point A to point B and you were an
point A to point B and you were an obstacle in his way so he had to replan
obstacle in his way so he had to replan
obstacle in his way so he had to replan his path figure out where to go and then
his path figure out where to go and then
his path figure out where to go and then get there some other way which was
get there some other way which was
get there some other way which was actually not a very efficient thing to
actually not a very efficient thing to
actually not a very efficient thing to do if that robot had figured out that I
do if that robot had figured out that I
do if that robot had figured out that I was a person not a chair and that I was
was a person not a chair and that I was
was a person not a chair and that I was willing to get out of its way if it was
willing to get out of its way if it was
willing to get out of its way if it was trying to get somewhere then it actually
trying to get somewhere then it actually
trying to get somewhere then it actually would have been more efficient at
would have been more efficient at
would have been more efficient at getting its job done if it had bothered
getting its job done if it had bothered
getting its job done if it had bothered to notice that I was a human and that I
to notice that I was a human and that I
to notice that I was a human and that I have different affordances than things
have different affordances than things
have different affordances than things like chairs and walls do you know we
like chairs and walls do you know we
like chairs and walls do you know we tend to think of these robots as being
tend to think of these robots as being
tend to think of these robots as being from outer space and from the future and
from outer space and from the future and
from outer space and from the future and from science-fiction and while that
from science-fiction and while that
from science-fiction and while that could be true I’d actually like to argue
could be true I’d actually like to argue
could be true I’d actually like to argue that robots are here today and they live
that robots are here today and they live
that robots are here today and they live and work amongst us right now these are
and work amongst us right now these are
and work amongst us right now these are two robots that live in my home they
two robots that live in my home they
two robots that live in my home they vacuum the floors and they cut the grass
vacuum the floors and they cut the grass
vacuum the floors and they cut the grass every single day which is more than I
every single day which is more than I
every single day which is more than I would do if I actually had time to do
would do if I actually had time to do
would do if I actually had time to do these tests and they’d probably do it
these tests and they’d probably do it
these tests and they’d probably do it better than I would – this one actually
better than I would – this one actually
better than I would – this one actually takes care of my kitty every single time
takes care of my kitty every single time
takes care of my kitty every single time he uses the box it cleans it which is
he uses the box it cleans it which is
he uses the box it cleans it which is not something I’m willing to do and it
not something I’m willing to do and it
not something I’m willing to do and it actually makes his life better as well
actually makes his life better as well
actually makes his life better as well as mine and while we call these robot
as mine and while we call these robot
as mine and while we call these robot products right that’s a robot vacuum
products right that’s a robot vacuum
products right that’s a robot vacuum cleaner it’s a robot lawnmower it’s a
cleaner it’s a robot lawnmower it’s a
cleaner it’s a robot lawnmower it’s a robot litter box I think there’s
robot litter box I think there’s
robot litter box I think there’s actually a bunch of other
actually a bunch of other
actually a bunch of other robots hiding in plain sight that had
robots hiding in plain sight that had
robots hiding in plain sight that had just become so darn useful and so darn
just become so darn useful and so darn
just become so darn useful and so darn mundane that we call them things like
mundane that we call them things like
mundane that we call them things like dishwasher right they get new names they
dishwasher right they get new names they
dishwasher right they get new names they don’t get called robot anymore because
don’t get called robot anymore because
don’t get called robot anymore because they actually serve a purpose in our
they actually serve a purpose in our
they actually serve a purpose in our lives
lives
lives similarly a thermostat right I know my
similarly a thermostat right I know my
similarly a thermostat right I know my robotics friends out there probably
robotics friends out there probably
robotics friends out there probably cringing at me calling this a robot but
cringing at me calling this a robot but
cringing at me calling this a robot but it has a goal its goal is to make my
it has a goal its goal is to make my
it has a goal its goal is to make my house 66 degrees Fahrenheit and it
house 66 degrees Fahrenheit and it
house 66 degrees Fahrenheit and it senses the world it knows it’s a little
senses the world it knows it’s a little
senses the world it knows it’s a little bit cold it makes a plan and then it
bit cold it makes a plan and then it
bit cold it makes a plan and then it acts on the physical world it’s robotics
acts on the physical world it’s robotics
acts on the physical world it’s robotics even if it might not look like Rosie the
even if it might not look like Rosie the
even if it might not look like Rosie the robot it’s doing something that’s that’s
robot it’s doing something that’s that’s
robot it’s doing something that’s that’s really useful in my life so I don’t have
really useful in my life so I don’t have
really useful in my life so I don’t have to take care of turning the temperature
to take care of turning the temperature
to take care of turning the temperature up and down myself
up and down myself
up and down myself and I think you know these systems live
and I think you know these systems live
and I think you know these systems live and work amongst us now and not only are
and work amongst us now and not only are
and work amongst us now and not only are these systems living amongst us but you
these systems living amongst us but you
these systems living amongst us but you are probably a robot operator too when
are probably a robot operator too when
are probably a robot operator too when you drive your car it feels like you’re
you drive your car it feels like you’re
you drive your car it feels like you’re operating machinery you are also going
operating machinery you are also going
operating machinery you are also going from point A to point B but your car
from point A to point B but your car
from point A to point B but your car probably has power steering
probably has power steering
probably has power steering it probably has automatic braking
it probably has automatic braking
it probably has automatic braking systems it might have an automatic
systems it might have an automatic
systems it might have an automatic transmission and maybe even adaptive
transmission and maybe even adaptive
transmission and maybe even adaptive cruise control and while it might not be
cruise control and while it might not be
cruise control and while it might not be a fully autonomous car it has bits of
a fully autonomous car it has bits of
a fully autonomous car it has bits of autonomy and they’re so useful and they
autonomy and they’re so useful and they
autonomy and they’re so useful and they make us drive safer that and we just
make us drive safer that and we just
make us drive safer that and we just sort of feel like they’re invisible in
sort of feel like they’re invisible in
sort of feel like they’re invisible in use right so when you’re driving your
use right so when you’re driving your
use right so when you’re driving your car you should just feel like you’re
car you should just feel like you’re
car you should just feel like you’re going from one place to another it
going from one place to another it
going from one place to another it doesn’t feel like it’s this big thing
doesn’t feel like it’s this big thing
doesn’t feel like it’s this big thing that you have to deal with and operate
that you have to deal with and operate
that you have to deal with and operate and use these controls because we spend
and use these controls because we spend
and use these controls because we spend so long learning how to drive that
so long learning how to drive that
so long learning how to drive that they’ve become sort of extensions of
they’ve become sort of extensions of
they’ve become sort of extensions of ourselves when you park that car in that
ourselves when you park that car in that
ourselves when you park that car in that tight little garage space you know where
tight little garage space you know where
tight little garage space you know where your corners are and when you drive a
your corners are and when you drive a
your corners are and when you drive a rental car that maybe you haven’t driven
rental car that maybe you haven’t driven
rental car that maybe you haven’t driven before you take some time to get used to
before you take some time to get used to
before you take some time to get used to your new robot body
your new robot body
your new robot body and this is also true for people who
and this is also true for people who
and this is also true for people who operate other types of robots so I’d
operate other types of robots so I’d
operate other types of robots so I’d like to share with you a few stories
like to share with you a few stories
like to share with you a few stories about that dealing with the problem of
about that dealing with the problem of
about that dealing with the problem of remote collaboration so at Willow Garage
remote collaboration so at Willow Garage
remote collaboration so at Willow Garage I had a co-worker named Dallas and
I had a co-worker named Dallas and
I had a co-worker named Dallas and Dallas look like this he worked from his
Dallas look like this he worked from his
Dallas look like this he worked from his home in Indiana in our company in
home in Indiana in our company in
home in Indiana in our company in California and so he was a voice in a
California and so he was a voice in a
California and so he was a voice in a box on the table and most of our
box on the table and most of our
box on the table and most of our meetings which is kind of ok except that
meetings which is kind of ok except that
meetings which is kind of ok except that you know if we had a really heated
you know if we had a really heated
you know if we had a really heated debate and we didn’t really like what he
debate and we didn’t really like what he
debate and we didn’t really like what he was saying we might just hang up on him
was saying we might just hang up on him
was saying we might just hang up on him ahh and then we might have a meeting
ahh and then we might have a meeting
ahh and then we might have a meeting after that meeting
after that meeting
after that meeting you know actually make the decisions in
you know actually make the decisions in
you know actually make the decisions in the hallway afterwards when he wasn’t
the hallway afterwards when he wasn’t
the hallway afterwards when he wasn’t there anymore and that so wasn’t so
there anymore and that so wasn’t so
there anymore and that so wasn’t so great for him and as a robotics company
great for him and as a robotics company
great for him and as a robotics company at Willow Wright we had some extra robot
at Willow Wright we had some extra robot
at Willow Wright we had some extra robot body parts laying around so Dallas and
body parts laying around so Dallas and
body parts laying around so Dallas and his buddy Kurt put together this thing
his buddy Kurt put together this thing
his buddy Kurt put together this thing which looks kind of like Skype on a
which looks kind of like Skype on a
which looks kind of like Skype on a stick on wheels which seems like a techy
stick on wheels which seems like a techy
stick on wheels which seems like a techy silly toy but really it’s probably one
silly toy but really it’s probably one
silly toy but really it’s probably one of the most powerful tools that I’ve
of the most powerful tools that I’ve
of the most powerful tools that I’ve seen ever made for remote collaboration
seen ever made for remote collaboration
seen ever made for remote collaboration so now if I didn’t answer Dallas’s email
so now if I didn’t answer Dallas’s email
so now if I didn’t answer Dallas’s email question right he could literally roll
question right he could literally roll
question right he could literally roll into my office block my doorway and ask
into my office block my doorway and ask
into my office block my doorway and ask me the question again until I answered
me the question again until I answered
me the question again until I answered it and I’m not going to turn him off
it and I’m not going to turn him off
it and I’m not going to turn him off right that’s kind of rude um not only
right that’s kind of rude um not only
right that’s kind of rude um not only was it good for these one-on-one
was it good for these one-on-one
was it good for these one-on-one communications but also for just showing
communications but also for just showing
communications but also for just showing up at the company All Hands meeting
up at the company All Hands meeting
up at the company All Hands meeting right getting your butt in that chair
right getting your butt in that chair
right getting your butt in that chair and showing people that you were present
and showing people that you were present
and showing people that you were present and committed to your project is a big
and committed to your project is a big
and committed to your project is a big deal and can help promote collaboration
deal and can help promote collaboration
deal and can help promote collaboration a ton and it we saw this over the period
a ton and it we saw this over the period
a ton and it we saw this over the period of months and in years not only in our
of months and in years not only in our
of months and in years not only in our company but at others too
company but at others too
company but at others too the best thing that can happen with
the best thing that can happen with
the best thing that can happen with these systems is that it starts to feel
these systems is that it starts to feel
these systems is that it starts to feel like you’re just there right it’s just
like you’re just there right it’s just
like you’re just there right it’s just you it’s just your body and so people
you it’s just your body and so people
you it’s just your body and so people actually start to give these things
actually start to give these things
actually start to give these things personal space so when you’re having a
personal space so when you’re having a
personal space so when you’re having a stand-up meeting people will sort of
stand-up meeting people will sort of
stand-up meeting people will sort of stand around the space just as they
stand around the space just as they
stand around the space just as they would if you were there in person and
would if you were there in person and
would if you were there in person and that’s great until there’s breakdowns
that’s great until there’s breakdowns
that’s great until there’s breakdowns and it’s not and so people you know when
and it’s not and so people you know when
and it’s not and so people you know when they first see these robots are like wow
they first see these robots are like wow
they first see these robots are like wow where’s the components oh there must be
where’s the components oh there must be
where’s the components oh there must be a camera over then they start poking
a camera over then they start poking
a camera over then they start poking your face you’re talking too softly I’m
your face you’re talking too softly I’m
your face you’re talking too softly I’m going to turn up your volume which is
going to turn up your volume which is
going to turn up your volume which is kind of like having a co-worker walk up
kind of like having a co-worker walk up
kind of like having a co-worker walk up to you and saying you’re speaking too
to you and saying you’re speaking too
to you and saying you’re speaking too softly I’m going to turn up your face
softly I’m going to turn up your face
softly I’m going to turn up your face right that’s awkward and not okay and so
right that’s awkward and not okay and so
right that’s awkward and not okay and so we end up having to build these new
we end up having to build these new
we end up having to build these new social norms around using these systems
social norms around using these systems
social norms around using these systems similarly you know as you start feeling
similarly you know as you start feeling
similarly you know as you start feeling like it’s your body you start noticing
like it’s your body you start noticing
like it’s your body you start noticing things like oh my robots kind of short
things like oh my robots kind of short
things like oh my robots kind of short and so Dallas would say things to me he
and so Dallas would say things to me he
and so Dallas would say things to me he was six foot tall and we would take him
was six foot tall and we would take him
was six foot tall and we would take him via robot – you know cocktail parties
via robot – you know cocktail parties
via robot – you know cocktail parties and things like that as you do and the
and things like that as you do and the
and things like that as you do and the robot was about five foot tall which is
robot was about five foot tall which is
robot was about five foot tall which is close to my height and he would tell me
close to my height and he would tell me
close to my height and he would tell me you know people are not really looking
you know people are not really looking
you know people are not really looking at me I feel like I’m just looking at
at me I feel like I’m just looking at
at me I feel like I’m just looking at the sea of shoulders and it just got we
the sea of shoulders and it just got we
the sea of shoulders and it just got we need a tall a robot and I told him um no
need a tall a robot and I told him um no
need a tall a robot and I told him um no you get to walk in my shoes for today
you get to walk in my shoes for today
you get to walk in my shoes for today you get to see what it’s like to be on
you get to see what it’s like to be on
you get to see what it’s like to be on the shorter end of the spectrum
the shorter end of the spectrum
the shorter end of the spectrum and he actually ended up building a lot
and he actually ended up building a lot
and he actually ended up building a lot of empathy for that experience which was
of empathy for that experience which was
of empathy for that experience which was kind of great so when he come in as an
kind of great so when he come in as an
kind of great so when he come in as an in person he no longer stood over me as
in person he no longer stood over me as
in person he no longer stood over me as he was talking to me he would sit down
he was talking to me he would sit down
he was talking to me he would sit down and talk to me I to I which is kind of a
and talk to me I to I which is kind of a
and talk to me I to I which is kind of a beautiful thing and so we actually
beautiful thing and so we actually
beautiful thing and so we actually decided to look at this in the
decided to look at this in the
decided to look at this in the laboratory and see if what other kinds
laboratory and see if what other kinds
laboratory and see if what other kinds of differences things like robot height
of differences things like robot height
of differences things like robot height would make and so half of the people in
would make and so half of the people in
would make and so half of the people in our study used a shorter robot half of
our study used a shorter robot half of
our study used a shorter robot half of the people in our study used a taller
the people in our study used a taller
the people in our study used a taller robot and we actually found that the
robot and we actually found that the
robot and we actually found that the exact same person who has the exact same
exact same person who has the exact same
exact same person who has the exact same body and says the exact same things to
body and says the exact same things to
body and says the exact same things to someone is more persuasive and perceived
someone is more persuasive and perceived
someone is more persuasive and perceived as being more credible if they’re in a
as being more credible if they’re in a
as being more credible if they’re in a taller robot form makes no rational
taller robot form makes no rational
taller robot form makes no rational sense but that’s why we study psychology
sense but that’s why we study psychology
sense but that’s why we study psychology and really you know the way that cliff
and really you know the way that cliff
and really you know the way that cliff Nass would put this is that we’re having
Nass would put this is that we’re having
Nass would put this is that we’re having to deal with these new technologies
to deal with these new technologies
to deal with these new technologies despite the fact that we have very old
despite the fact that we have very old
despite the fact that we have very old brains right human psychology is not
brains right human psychology is not
brains right human psychology is not changing at the same speed that Tec is
changing at the same speed that Tec is
changing at the same speed that Tec is and so we’re always playing catch-up and
and so we’re always playing catch-up and
and so we’re always playing catch-up and trying to make sense of this world where
trying to make sense of this world where
trying to make sense of this world where these autonomous things are running
these autonomous things are running
these autonomous things are running around and usually things that talk are
around and usually things that talk are
around and usually things that talk are people not machines right and so we
people not machines right and so we
people not machines right and so we breathe a lot of meaning into things
breathe a lot of meaning into things
breathe a lot of meaning into things like just height of a machine not a
like just height of a machine not a
like just height of a machine not a person and attribute that to the person
person and attribute that to the person
person and attribute that to the person using the system you know this I think
using the system you know this I think
using the system you know this I think is really important when you’re thinking
is really important when you’re thinking
is really important when you’re thinking about robotics it’s not so much about
about robotics it’s not so much about
about robotics it’s not so much about reinventing humans it’s more about
reinventing humans it’s more about
reinventing humans it’s more about figuring out how we extend ourselves
figuring out how we extend ourselves
figuring out how we extend ourselves right and we end up using these things
right and we end up using these things
right and we end up using these things in ways that are sort of surprising so
in ways that are sort of surprising so
in ways that are sort of surprising so these guys are you know they can’t play
these guys are you know they can’t play
these guys are you know they can’t play pool because the robots don’t have arms
pool because the robots don’t have arms
pool because the robots don’t have arms but they can heckle the guys who are
but they can heckle the guys who are
but they can heckle the guys who are playing pool and and that can be an
playing pool and and that can be an
playing pool and and that can be an important thing for team bonding which
important thing for team bonding which
important thing for team bonding which is kind of neat people who get really
is kind of neat people who get really
is kind of neat people who get really good at operating these systems will
good at operating these systems will
good at operating these systems will even do things like make up new games
even do things like make up new games
even do things like make up new games like robot soccer in the middle of the
like robot soccer in the middle of the
like robot soccer in the middle of the night I’m pushing the trash cans around
night I’m pushing the trash cans around
night I’m pushing the trash cans around but not everyone’s good a lot of people
but not everyone’s good a lot of people
but not everyone’s good a lot of people have trouble operating these systems
have trouble operating these systems
have trouble operating these systems this is actually a guy who logged into
this is actually a guy who logged into
this is actually a guy who logged into the robot and his eyeball was turned 90
the robot and his eyeball was turned 90
the robot and his eyeball was turned 90 degrees to the left he didn’t know that
degrees to the left he didn’t know that
degrees to the left he didn’t know that and so he ended up just bashing around
and so he ended up just bashing around
and so he ended up just bashing around the office running into people’s desk
the office running into people’s desk
the office running into people’s desk getting super embarrassed laughing about
getting super embarrassed laughing about
getting super embarrassed laughing about it his volume was way too high and this
it his volume was way too high and this
it his volume was way too high and this guy here in the the image is telling me
guy here in the the image is telling me
guy here in the the image is telling me like we need a robot mute button and by
like we need a robot mute button and by
like we need a robot mute button and by that what he really meant was we don’t
that what he really meant was we don’t
that what he really meant was we don’t want it to be so disruptive so as a
want it to be so disruptive so as a
want it to be so disruptive so as a robotics company we added some obstacle
robotics company we added some obstacle
robotics company we added some obstacle avoidance to the system it got a little
avoidance to the system it got a little
avoidance to the system it got a little laser rangefinder that could see the
laser rangefinder that could see the
laser rangefinder that could see the obstacles and if eyes are about
obstacles and if eyes are about
obstacles and if eyes are about operator try to say run into a chair it
operator try to say run into a chair it
operator try to say run into a chair it wouldn’t let me it would just plan a
wouldn’t let me it would just plan a
wouldn’t let me it would just plan a path around which seems like a good idea
path around which seems like a good idea
path around which seems like a good idea people did hit fewer obstacles using
people did hit fewer obstacles using
people did hit fewer obstacles using that system obviously but actually for
that system obviously but actually for
that system obviously but actually for some of the people it took them a lot
some of the people it took them a lot
some of the people it took them a lot longer to get through our obstacle
longer to get through our obstacle
longer to get through our obstacle course and we wanted to know why it
course and we wanted to know why it
course and we wanted to know why it turns out that there’s this important
turns out that there’s this important
turns out that there’s this important human dimension a personality invention
human dimension a personality invention
human dimension a personality invention called locus of control and people who
called locus of control and people who
called locus of control and people who have a strong internal locus of control
have a strong internal locus of control
have a strong internal locus of control they need to be the masters of their own
they need to be the masters of their own
they need to be the masters of their own destiny really don’t like giving up
destiny really don’t like giving up
destiny really don’t like giving up control to an autonomous system so much
control to an autonomous system so much
control to an autonomous system so much so that they will fight the economy if I
so that they will fight the economy if I
so that they will fight the economy if I want to hit that chair I’m going to hit
want to hit that chair I’m going to hit
want to hit that chair I’m going to hit that chair and so they would actually
that chair and so they would actually
that chair and so they would actually suffer from having that autonomous
suffer from having that autonomous
suffer from having that autonomous assistance which is an important thing
assistance which is an important thing
assistance which is an important thing for us to know as we’re building
for us to know as we’re building
for us to know as we’re building increasingly autonomous saved cars right
increasingly autonomous saved cars right
increasingly autonomous saved cars right how are different people going to
how are different people going to
how are different people going to grapple with that loss of control it’s
grapple with that loss of control it’s
grapple with that loss of control it’s going to be different depending on human
going to be different depending on human
going to be different depending on human dimensions we we can’t treat humans as
dimensions we we can’t treat humans as
dimensions we we can’t treat humans as if we’re just one monolithic thing we
if we’re just one monolithic thing we
if we’re just one monolithic thing we vary by personality by culture we even
vary by personality by culture we even
vary by personality by culture we even vary by emotional state moment to moment
vary by emotional state moment to moment
vary by emotional state moment to moment and being able to design these systems
and being able to design these systems
and being able to design these systems that’s human robot interaction systems
that’s human robot interaction systems
that’s human robot interaction systems and we need to take into account the
and we need to take into account the
and we need to take into account the human dimensions not just the
human dimensions not just the
human dimensions not just the technological ones along with a sense of
technological ones along with a sense of
technological ones along with a sense of control also comes a sense of
control also comes a sense of
control also comes a sense of responsibility and if you were in robot
responsibility and if you were in robot
responsibility and if you were in robot operator using one of these systems this
operator using one of these systems this
operator using one of these systems this is what the interface would look like it
is what the interface would look like it
is what the interface would look like it looks a little bit like a video game
looks a little bit like a video game
looks a little bit like a video game which can be good because that’s very
which can be good because that’s very
which can be good because that’s very familiar to people but it can also be
familiar to people but it can also be
familiar to people but it can also be bad because it makes people feel like
bad because it makes people feel like
bad because it makes people feel like it’s a video game we had a bunch of kids
it’s a video game we had a bunch of kids
it’s a video game we had a bunch of kids over in Stanford play with the system
over in Stanford play with the system
over in Stanford play with the system and drive the robot around our office in
and drive the robot around our office in
and drive the robot around our office in Menlo Park and the kids started saying
Menlo Park and the kids started saying
Menlo Park and the kids started saying things like ten points if you hit that
things like ten points if you hit that
things like ten points if you hit that guy over there 20 points for that one
guy over there 20 points for that one
guy over there 20 points for that one and they would chase him down the
and they would chase him down the
and they would chase him down the hallway right I told them um those are
hallway right I told them um those are
hallway right I told them um those are real people they’re actually going to
real people they’re actually going to
real people they’re actually going to bleed and feel pain if you hit them and
bleed and feel pain if you hit them and
bleed and feel pain if you hit them and they’d be there oh okay got it but it’s
they’d be there oh okay got it but it’s
they’d be there oh okay got it but it’s five minutes later they’d be like I want
five minutes later they’d be like I want
five minutes later they’d be like I want 20 points with that guy over there he
20 points with that guy over there he
20 points with that guy over there he just looks like he needs to get hit and
just looks like he needs to get hit and
just looks like he needs to get hit and so it’s a little bit like Ender’s Game
so it’s a little bit like Ender’s Game
so it’s a little bit like Ender’s Game right like there is a real world on that
right like there is a real world on that
right like there is a real world on that other side and I think it’s our
other side and I think it’s our
other side and I think it’s our responsibility as people designing these
responsibility as people designing these
responsibility as people designing these interfaces to help people remember that
interfaces to help people remember that
interfaces to help people remember that there’s real consequences to their
there’s real consequences to their
there’s real consequences to their actions and to feel a sense of
actions and to feel a sense of
actions and to feel a sense of responsibility when they’re operating
responsibility when they’re operating
responsibility when they’re operating these increasingly autonomous things
these increasingly autonomous things
these increasingly autonomous things these are kind of a great example of you
these are kind of a great example of you
these are kind of a great example of you know experimenting with one possible
know experimenting with one possible
know experimenting with one possible robotic future and I think it’s pretty
robotic future and I think it’s pretty
robotic future and I think it’s pretty cool that we can extend ourselves I
cool that we can extend ourselves I
cool that we can extend ourselves I learn about the ways that we extend
learn about the ways that we extend
learn about the ways that we extend ourselves into these machines while at
ourselves into these machines while at
ourselves into these machines while at the same time being able to express our
the same time being able to express our
the same time being able to express our humanity in our personality we also
humanity in our personality we also
humanity in our personality we also build empathy for others in terms of
build empathy for others in terms of
build empathy for others in terms of being shorter taller faster slower and
being shorter taller faster slower and
being shorter taller faster slower and maybe even armless which is kind of neat
maybe even armless which is kind of neat
maybe even armless which is kind of neat we also build empathy for the robots
we also build empathy for the robots
we also build empathy for the robots themselves so this is one of my favorite
themselves so this is one of my favorite
themselves so this is one of my favorite robots is called the tween but and this
robots is called the tween but and this
robots is called the tween but and this guy has a little flag that says I’m
guy has a little flag that says I’m
guy has a little flag that says I’m trying to get to this intersection in
trying to get to this intersection in
trying to get to this intersection in Manhattan and it’s cute and rolls
Manhattan and it’s cute and rolls
Manhattan and it’s cute and rolls forward that’s it
forward that’s it
forward that’s it it doesn’t know how to build a map it
it doesn’t know how to build a map it
it doesn’t know how to build a map it doesn’t know how to see the world it
doesn’t know how to see the world it
doesn’t know how to see the world it just asked for help and the nice thing
just asked for help and the nice thing
just asked for help and the nice thing about people is that it you know it can
about people is that it you know it can
about people is that it you know it can actually depend upon the kindness of
actually depend upon the kindness of
actually depend upon the kindness of strangers it did make it across the park
strangers it did make it across the park
strangers it did make it across the park to the other side of Manhattan which is
to the other side of Manhattan which is
to the other side of Manhattan which is pretty great just because people would
pretty great just because people would
pretty great just because people would pick it up and point in the right
pick it up and point in the right
pick it up and point in the right direction and that’s great right I think
direction and that’s great right I think
direction and that’s great right I think you know we’re trying to build this
you know we’re trying to build this
you know we’re trying to build this human robot world in which we can
human robot world in which we can
human robot world in which we can co-exist and collaborate with one
co-exist and collaborate with one
co-exist and collaborate with one another and we don’t need to be fully
another and we don’t need to be fully
another and we don’t need to be fully autonomous and just do things on our own
autonomous and just do things on our own
autonomous and just do things on our own we actually do things together and to
we actually do things together and to
we actually do things together and to make that happen we actually need help
make that happen we actually need help
make that happen we actually need help from people like the artists and the
from people like the artists and the
from people like the artists and the designers the policymakers the legal
designers the policymakers the legal
designers the policymakers the legal scholars psychologists sociologists
scholars psychologists sociologists
scholars psychologists sociologists anthropologists we need more
anthropologists we need more
anthropologists we need more perspectives in the room if we’re going
perspectives in the room if we’re going
perspectives in the room if we’re going to do the thing that’s Ducard says we
to do the thing that’s Ducard says we
to do the thing that’s Ducard says we should do which is you know invent the
should do which is you know invent the
should do which is you know invent the future that we actually want to live in
future that we actually want to live in
future that we actually want to live in and I think you know we can continue to
and I think you know we can continue to
and I think you know we can continue to experiment with these different robotic
experiment with these different robotic
experiment with these different robotic features together and in doing so we end
features together and in doing so we end
features together and in doing so we end up we will end up learning a lot more
up we will end up learning a lot more
up we will end up learning a lot more about ourselves thank you
about ourselves thank you
about ourselves thank you [Applause]
”
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