how many of you have sent attacks to someone in the same house raise your
someone in the same house raise your
someone in the same house raise your hand that’s everybody how about the same
hand that’s everybody how about the same
hand that’s everybody how about the same room all right how many would say this
room all right how many would say this
room all right how many would say this is a time-saving device all right a
is a time-saving device all right a
is a time-saving device all right a little more hesitation some of you were
little more hesitation some of you were
little more hesitation some of you were looking at me like is that a trick
looking at me like is that a trick
looking at me like is that a trick question I promise it’s not my daughter
question I promise it’s not my daughter
question I promise it’s not my daughter Grace is the busiest person I know she’s
Grace is the busiest person I know she’s
Grace is the busiest person I know she’s 14 years old she the other night we’re
14 years old she the other night we’re
14 years old she the other night we’re having a discussion around a week that
having a discussion around a week that
having a discussion around a week that was causing some angst she’s in school
was causing some angst she’s in school
was causing some angst she’s in school sports activities there’s something you
sports activities there’s something you
sports activities there’s something you know the drill well and I suggested well
know the drill well and I suggested well
know the drill well and I suggested well maybe you set your phone aside real
maybe you set your phone aside real
maybe you set your phone aside real evening and you know just so that’s not
evening and you know just so that’s not
evening and you know just so that’s not a source of distraction she readily
a source of distraction she readily
a source of distraction she readily agreed set it on the counter and I’m
agreed set it on the counter and I’m
agreed set it on the counter and I’m working on the other side of the room
working on the other side of the room
working on the other side of the room and I hear this Saint vibrate my
and I hear this Saint vibrate my
and I hear this Saint vibrate my goodness it was a slice of the always-on
goodness it was a slice of the always-on
goodness it was a slice of the always-on world there are now eight billion mobile
world there are now eight billion mobile
world there are now eight billion mobile devices and connections that’s more than
devices and connections that’s more than
devices and connections that’s more than the population of the planet mobile data
the population of the planet mobile data
the population of the planet mobile data traffic screw and 4,000 fold and last
traffic screw and 4,000 fold and last
traffic screw and 4,000 fold and last just 10 years alone and there are 200
just 10 years alone and there are 200
just 10 years alone and there are 200 billion smart devices it will soon be
billion smart devices it will soon be
billion smart devices it will soon be connected will soon surpass that number
connected will soon surpass that number
connected will soon surpass that number amazing and by any measure these
amazing and by any measure these
amazing and by any measure these capabilities have done amazing things
capabilities have done amazing things
capabilities have done amazing things for us
for us
for us they pulled three billion additional
they pulled three billion additional
they pulled three billion additional people into the global discussion
people into the global discussion
people into the global discussion they’ve enabled even small organizations
they’ve enabled even small organizations
they’ve enabled even small organizations to innovate and create and grow new
to innovate and create and grow new
to innovate and create and grow new markets and they prevented countless
markets and they prevented countless
markets and they prevented countless arguments between couples over whether
arguments between couples over whether
arguments between couples over whether to pull over for directions or not
but is there another side to this story
but is there another side to this story where all these messages I asked grace
where all these messages I asked grace
where all these messages I asked grace some are a group chat and an ice-skating
some are a group chat and an ice-skating
some are a group chat and an ice-skating teams has evolved in some are just
teams has evolved in some are just
teams has evolved in some are just snapshots with friends all fine she said
snapshots with friends all fine she said
snapshots with friends all fine she said dad you know if you open a snapchat and
dad you know if you open a snapchat and
dad you know if you open a snapchat and don’t respond the sender knows it you
don’t respond the sender knows it you
don’t respond the sender knows it you can be a 14 year old to be a CEO you’ll
can be a 14 year old to be a CEO you’ll
can be a 14 year old to be a CEO you’ll be the head of state if you don’t take
be the head of state if you don’t take
be the head of state if you don’t take control of the always-on world it will
control of the always-on world it will
control of the always-on world it will very quickly become a cruel of
very quickly become a cruel of
very quickly become a cruel of taskmaster in fact researchers in the
taskmaster in fact researchers in the
taskmaster in fact researchers in the medical community are sounding the alarm
medical community are sounding the alarm
medical community are sounding the alarm that compulsive checking of our devices
that compulsive checking of our devices
that compulsive checking of our devices involves the same part of our brains as
involves the same part of our brains as
involves the same part of our brains as addictions the human bio rhythms that
addictions the human bio rhythms that
addictions the human bio rhythms that have been part of our existence from the
have been part of our existence from the
have been part of our existence from the beginning are being displaced by a
beginning are being displaced by a
beginning are being displaced by a digital rhythm a very nascent different
digital rhythm a very nascent different
digital rhythm a very nascent different rhythm I’ve made my living working with
rhythm I’ve made my living working with
rhythm I’ve made my living working with organizations who are facing much the
organizations who are facing much the
organizations who are facing much the same thing as they deliver customer
same thing as they deliver customer
same thing as they deliver customer service we invent these devices and we
service we invent these devices and we
service we invent these devices and we love them we use them and that opens up
love them we use them and that opens up
love them we use them and that opens up access and impacts our culture and
access and impacts our culture and
access and impacts our culture and expectations and that whets the appetite
expectations and that whets the appetite
expectations and that whets the appetite for newer faster better devices which
for newer faster better devices which
for newer faster better devices which impacts our culture and expectations
impacts our culture and expectations
impacts our culture and expectations which puts us like hamsters on a wheel
which puts us like hamsters on a wheel
which puts us like hamsters on a wheel always needing to respond always
always needing to respond always
always needing to respond always connected always on some of the
connected always on some of the
connected always on some of the organization’s I work with their
organization’s I work with their
organization’s I work with their customer service approach our top in
customer service approach our top in
customer service approach our top in their sectors for customer satisfaction
their sectors for customer satisfaction
their sectors for customer satisfaction and others struggle it’ll tell you I I
and others struggle it’ll tell you I I
and others struggle it’ll tell you I I can’t sit on a plane if the person next
can’t sit on a plane if the person next
can’t sit on a plane if the person next to me asks what kind of work do you do
to me asks what kind of work do you do
to me asks what kind of work do you do they’ll they’ll to a person say oh you
they’ll they’ll to a person say oh you
they’ll they’ll to a person say oh you need to go work with so-and-so or such
need to go work with so-and-so or such
need to go work with so-and-so or such and such a company and they’ll have a
and such a company and they’ll have a
and such a company and they’ll have a story and those stories can so quickly
story and those stories can so quickly
story and those stories can so quickly reach the world we’re so connected they
reach the world we’re so connected they
reach the world we’re so connected they can so quickly do brand damage the
can so quickly do brand damage the
can so quickly do brand damage the stakes for all of us for organizations
stakes for all of us for organizations
stakes for all of us for organizations and individuals are so high
and individuals are so high
and individuals are so high so we asked why how do we get here how
so we asked why how do we get here how
so we asked why how do we get here how do we manage this and I’ve noticed
do we manage this and I’ve noticed
do we manage this and I’ve noticed organizations and individuals
organizations and individuals
organizations and individuals accomplishing the extraordinary ask a
accomplishing the extraordinary ask a
accomplishing the extraordinary ask a little different question a little
little different question a little
little different question a little better question how do we leverage this
better question how do we leverage this
better question how do we leverage this how do we ensure this always-on
how do we ensure this always-on
how do we ensure this always-on environment is working for us and I’ve
environment is working for us and I’ve
environment is working for us and I’ve observed there are three three critical
observed there are three three critical
observed there are three three critical parts to that answer and one is focus
parts to that answer and one is focus
parts to that answer and one is focus from the time I was this high I’ve loved
from the time I was this high I’ve loved
from the time I was this high I’ve loved everything about aviation and and flying
everything about aviation and and flying
everything about aviation and and flying I took some time out after college to
I took some time out after college to
I took some time out after college to work on getting a pilot’s license put a
work on getting a pilot’s license put a
work on getting a pilot’s license put a lot of hours in studied I will never
lot of hours in studied I will never
lot of hours in studied I will never forget the day the FAA inspector showed
forget the day the FAA inspector showed
forget the day the FAA inspector showed up he left out of this car right on time
up he left out of this car right on time
up he left out of this car right on time clipboard in here and introduced himself
clipboard in here and introduced himself
clipboard in here and introduced himself he said let’s get to work
he said let’s get to work
he said let’s get to work and it’s a three-hour process hour and a
and it’s a three-hour process hour and a
and it’s a three-hour process hour and a half there abouts on the ground in the
half there abouts on the ground in the
half there abouts on the ground in the flight room file a flight plan show me
flight room file a flight plan show me
flight room file a flight plan show me how to check the weather what altitude
how to check the weather what altitude
how to check the weather what altitude you need to be passing through this or
you need to be passing through this or
you need to be passing through this or that airspace and all that seemed to go
that airspace and all that seemed to go
that airspace and all that seemed to go fine we then went flying went out to a
fine we then went flying went out to a
fine we then went flying went out to a rural area he said okay do a figure
rural area he said okay do a figure
rural area he said okay do a figure eight for me do a power on stall do a
eight for me do a power on stall do a
eight for me do a power on stall do a power off stall
power off stall
power off stall that’s where you put the aircraft and
that’s where you put the aircraft and
that’s where you put the aircraft and such a steep climb it loses airspeed it
such a steep climb it loses airspeed it
such a steep climb it loses airspeed it literally loses the ability to fly it
literally loses the ability to fly it
literally loses the ability to fly it drops over it’s just in a freefall yet
drops over it’s just in a freefall yet
drops over it’s just in a freefall yet you have to know how to get out of it
you have to know how to get out of it
you have to know how to get out of it taking Dramamine is always a great idea
taking Dramamine is always a great idea
taking Dramamine is always a great idea before those exercises which I remember
before those exercises which I remember
before those exercises which I remember to do and we’re heading back then to the
to do and we’re heading back then to the
to do and we’re heading back then to the airport I’m thinking I’ve got this thing
airport I’m thinking I’ve got this thing
airport I’m thinking I’ve got this thing in the bag we’re lined up for that first
in the bag we’re lined up for that first
in the bag we’re lined up for that first approach and I assume we do several
approach and I assume we do several
approach and I assume we do several which is what we did and he looked over
which is what we did and he looked over
which is what we did and he looked over at me and he asked what’s your rate of
at me and he asked what’s your rate of
at me and he asked what’s your rate of descent sorry and he gets out the
descent sorry and he gets out the
descent sorry and he gets out the clipboard I hadn’t seen that yet and
clipboard I hadn’t seen that yet and
clipboard I hadn’t seen that yet and writes a note we land we take off we’re
writes a note we land we take off we’re
writes a note we land we take off we’re going around the pattern and the
going around the pattern and the
going around the pattern and the questions came faster and faster he’s
questions came faster and faster he’s
questions came faster and faster he’s right he’s on page two and then he’s on
right he’s on page two and then he’s on
right he’s on page two and then he’s on page three what’s your altitude what are
page three what’s your altitude what are
page three what’s your altitude what are you doing with the flaps what’s the deal
you doing with the flaps what’s the deal
you doing with the flaps what’s the deal with the car he’d I I didn’t understand
with the car he’d I I didn’t understand
with the car he’d I I didn’t understand all I could do was focus
all I could do was focus
all I could do was focus landed I
landed I
landed I taxi Dan my heart’s in my stomach I saw
taxi Dan my heart’s in my stomach I saw
taxi Dan my heart’s in my stomach I saw my dream disappear I shut the aircraft
my dream disappear I shut the aircraft
my dream disappear I shut the aircraft they own I’m under the right wing tying
they own I’m under the right wing tying
they own I’m under the right wing tying things down and he’s sitting in the
things down and he’s sitting in the
things down and he’s sitting in the right seat doing paperwork and I see him
right seat doing paperwork and I see him
right seat doing paperwork and I see him with my certificate and he turns it over
with my certificate and he turns it over
with my certificate and he turns it over and he signs it he throws me the keys it
and he signs it he throws me the keys it
and he signs it he throws me the keys it says congratulations Brad you’re a pilot
says congratulations Brad you’re a pilot
says congratulations Brad you’re a pilot really I thought I was failing he winked
really I thought I was failing he winked
really I thought I was failing he winked at me said yeah I like to mix things up
at me said yeah I like to mix things up
at me said yeah I like to mix things up a little bit he said look here’s the
a little bit he said look here’s the
a little bit he said look here’s the thing I’ve got two more of these today
thing I’ve got two more of these today
thing I’ve got two more of these today I’ve got free tomorrow there’s gonna be
I’ve got free tomorrow there’s gonna be
I’ve got free tomorrow there’s gonna be a time when everything conspires on you
a time when everything conspires on you
a time when everything conspires on you the lights on the in the air will look
the lights on the in the air will look
the lights on the in the air will look like the lights on the ground because
like the lights on the ground because
like the lights on the ground because it’s dusk there’s some weather there’s
it’s dusk there’s some weather there’s
it’s dusk there’s some weather there’s some traffic your family will be in the
some traffic your family will be in the
some traffic your family will be in the plane it’ll be distracting I’ve got to
plane it’ll be distracting I’ve got to
plane it’ll be distracting I’ve got to know you will focus and he taught me a
know you will focus and he taught me a
know you will focus and he taught me a lesson that day I will never forget
lesson that day I will never forget
lesson that day I will never forget focus is a choice and focus is defined
focus is a choice and focus is defined
focus is a choice and focus is defined by purpose I will get my family safely
by purpose I will get my family safely
by purpose I will get my family safely to this destination today on this flight
to this destination today on this flight
to this destination today on this flight I will be involved in my daughter’s
I will be involved in my daughter’s
I will be involved in my daughter’s world as she grows up I’ll be a part of
world as she grows up I’ll be a part of
world as she grows up I’ll be a part of her future I will build an insanely
her future I will build an insanely
her future I will build an insanely great company and focus becomes a point
great company and focus becomes a point
great company and focus becomes a point of reference then for a second trade a
of reference then for a second trade a
of reference then for a second trade a second part second part of the answer I
second part second part of the answer I
second part second part of the answer I see without fail and that’s learning and
see without fail and that’s learning and
see without fail and that’s learning and adapting in organizations learning and
adapting in organizations learning and
adapting in organizations learning and adapting often takes the form of
adapting often takes the form of
adapting often takes the form of simplifying simplifying it’s easy to say
simplifying simplifying it’s easy to say
simplifying simplifying it’s easy to say it’s hard to do the research group
it’s hard to do the research group
it’s hard to do the research group Siegel and Gail puts together what they
Siegel and Gail puts together what they
Siegel and Gail puts together what they call the global simplicity index and it
call the global simplicity index and it
call the global simplicity index and it ranks companies based on how easy it is
ranks companies based on how easy it is
ranks companies based on how easy it is from a consumers perspective to
from a consumers perspective to
from a consumers perspective to understand the brand and to engage with
understand the brand and to engage with
understand the brand and to engage with them so think self West Airlines Trader
them so think self West Airlines Trader
them so think self West Airlines Trader Joe’s Google Apple they’re they’re all
Joe’s Google Apple they’re they’re all
Joe’s Google Apple they’re they’re all examples of strong organizations in
examples of strong organizations in
examples of strong organizations in their sectors for simplicity they take
their sectors for simplicity they take
their sectors for simplicity they take these leaders they put them into a model
these leaders they put them into a model
these leaders they put them into a model stock portfolio and they compared it to
stock portfolio and they compared it to
stock portfolio and they compared it to the broad indices here in the US and
the broad indices here in the US and
the broad indices here in the US and several other countries and here’s what
several other countries and here’s what
several other countries and here’s what it looks like in recent years two
it looks like in recent years two
it looks like in recent years two hundred ninety three percent return on
hundred ninety three percent return on
hundred ninety three percent return on the simplicity index versus for example
the simplicity index versus for example
the simplicity index versus for example a hundred and five percent on the S&P
a hundred and five percent on the S&P
a hundred and five percent on the S&P the broad-based S&P Steve Jobs famously
the broad-based S&P Steve Jobs famously
the broad-based S&P Steve Jobs famously made simplifying part of his strategy
made simplifying part of his strategy
made simplifying part of his strategy they the main part of his strategy when
they the main part of his strategy when
they the main part of his strategy when he returned to Apple and turned the
he returned to Apple and turned the
he returned to Apple and turned the company around and so can you and I
company around and so can you and I
company around and so can you and I choose to stop adding and adding if
choose to stop adding and adding if
choose to stop adding and adding if large organizations with scale and with
large organizations with scale and with
large organizations with scale and with resources no they can’t do or be all
resources no they can’t do or be all
resources no they can’t do or be all things maybe that’s a pretty good clue
things maybe that’s a pretty good clue
things maybe that’s a pretty good clue for us choose to simplify a third part
for us choose to simplify a third part
for us choose to simplify a third part of the answer that I see without fails
of the answer that I see without fails
of the answer that I see without fails engagement we’ve got to engage we can we
engagement we’ve got to engage we can we
engagement we’ve got to engage we can we can we can go forward with purpose we
can we can go forward with purpose we
can we can go forward with purpose we can simplify around that but we’ve got
can simplify around that but we’ve got
can simplify around that but we’ve got to go out and engage with purpose I did
to go out and engage with purpose I did
to go out and engage with purpose I did some work in Europe recently and I flew
some work in Europe recently and I flew
some work in Europe recently and I flew Delta and KLM partner Airlines and on my
Delta and KLM partner Airlines and on my
Delta and KLM partner Airlines and on my return my connection was in at Schiphol
return my connection was in at Schiphol
return my connection was in at Schiphol Airport in the Amsterdam so a bunch of
Airport in the Amsterdam so a bunch of
Airport in the Amsterdam so a bunch of flights came in including mine and we’re
flights came in including mine and we’re
flights came in including mine and we’re all lined up for a passport check in
all lined up for a passport check in
all lined up for a passport check in terminal II you have to go through this
terminal II you have to go through this
terminal II you have to go through this check before you get on North American
check before you get on North American
check before you get on North American down flights and for whatever reason it
down flights and for whatever reason it
down flights and for whatever reason it was really busy that morning so all
was really busy that morning so all
was really busy that morning so all these flights came in and there were
these flights came in and there were
these flights came in and there were eight or ten customs officials and
eight or ten customs officials and
eight or ten customs officials and they’re doing everything they can to
they’re doing everything they can to
they’re doing everything they can to process this but I did what you would
process this but I did what you would
process this but I did what you would probably do in that situation I’m
probably do in that situation I’m
probably do in that situation I’m looking at my watch and thinking all
looking at my watch and thinking all
looking at my watch and thinking all right we’re moving this fast and I got a
right we’re moving this fast and I got a
right we’re moving this fast and I got a connection in 55 minutes I’m not sure
connection in 55 minutes I’m not sure
connection in 55 minutes I’m not sure this is gonna work a KLM engages with
this is gonna work a KLM engages with
this is gonna work a KLM engages with their customers with purpose and one of
their customers with purpose and one of
their customers with purpose and one of the channels they use is Twitter they
the channels they use is Twitter they
the channels they use is Twitter they use a lot of different channels one is
use a lot of different channels one is
use a lot of different channels one is Twitter they try to be where their
Twitter they try to be where their
Twitter they try to be where their customers are and as that would make
customers are and as that would make
customers are and as that would make sense for the needs that come up and
sense for the needs that come up and
sense for the needs that come up and they’ve got a very innovative service
they’ve got a very innovative service
they’ve got a very innovative service you go to their Twitter page you’ll see
you go to their Twitter page you’ll see
you go to their Twitter page you’ll see an estimated response time 25 minutes in
an estimated response time 25 minutes in
an estimated response time 25 minutes in the sample I grabbed for this
the sample I grabbed for this
the sample I grabbed for this to just that’s where normal customer
to just that’s where normal customer
to just that’s where normal customer service issues but if there’s something
service issues but if there’s something
service issues but if there’s something that deserves immediate attention
that deserves immediate attention
that deserves immediate attention they’ll prioritize it they triage these
they’ll prioritize it they triage these
they’ll prioritize it they triage these inbound tweets from their customers so I
inbound tweets from their customers so I
inbound tweets from their customers so I sent them a tweet terminal a passport
sent them a tweet terminal a passport
sent them a tweet terminal a passport check really backed up may mess flights
check really backed up may mess flights
check really backed up may mess flights it wasn’t two minutes later that five
it wasn’t two minutes later that five
it wasn’t two minutes later that five employees and Calum blue ran in and
employees and Calum blue ran in and
employees and Calum blue ran in and started directing traffic Minneapolis
started directing traffic Minneapolis
started directing traffic Minneapolis who’s going to Minneapolis come on up
who’s going to Minneapolis come on up
who’s going to Minneapolis come on up who wants you in this line Detroit who’s
who wants you in this line Detroit who’s
who wants you in this line Detroit who’s going to Detroit okay you guys are fine
going to Detroit okay you guys are fine
going to Detroit okay you guys are fine if you’ll wait right here we’ll get to
if you’ll wait right here we’ll get to
if you’ll wait right here we’ll get to you we’ll get you all to that plane
you we’ll get you all to that plane
you we’ll get you all to that plane thank you so much it was awesome I’ve
thank you so much it was awesome I’ve
thank you so much it was awesome I’ve been taking full credit for everyone
been taking full credit for everyone
been taking full credit for everyone making their connection that morning the
making their connection that morning the
making their connection that morning the Kom engages with purpose and so can you
Kom engages with purpose and so can you
Kom engages with purpose and so can you and I a friend recently was lamenting my
and I a friend recently was lamenting my
and I a friend recently was lamenting my kids only respond via text I call him I
kids only respond via text I call him I
kids only respond via text I call him I leave voicemail they get right back with
leave voicemail they get right back with
leave voicemail they get right back with text it’s chuckles I said well maybe
text it’s chuckles I said well maybe
text it’s chuckles I said well maybe that’s your channel then that’s how to
that’s your channel then that’s how to
that’s your channel then that’s how to engage what if we were to put some
engage what if we were to put some
engage what if we were to put some thought into this picture a piece of
thought into this picture a piece of
thought into this picture a piece of paper and you can literally do this one
paper and you can literally do this one
paper and you can literally do this one column label stakeholders business term
column label stakeholders business term
column label stakeholders business term but stakeholders in our worlds or
but stakeholders in our worlds or
but stakeholders in our worlds or friends our family customers employees
friends our family customers employees
friends our family customers employees then the other column how would
then the other column how would
then the other column how would engagement look like what channel makes
engagement look like what channel makes
engagement look like what channel makes sense under what circumstances maybe
sense under what circumstances maybe
sense under what circumstances maybe it’s text with the kids no maybe it’s
it’s text with the kids no maybe it’s
it’s text with the kids no maybe it’s really kicking that blog up and into
really kicking that blog up and into
really kicking that blog up and into place for the customers maybe it’s some
place for the customers maybe it’s some
place for the customers maybe it’s some social channels for your friends and
social channels for your friends and
social channels for your friends and family that begins to make sense and
family that begins to make sense and
family that begins to make sense and becomes clear and becomes fun when we’ve
becomes clear and becomes fun when we’ve
becomes clear and becomes fun when we’ve got a purpose and we’re simplifying
got a purpose and we’re simplifying
got a purpose and we’re simplifying around for things that matter most in
around for things that matter most in
around for things that matter most in the business world it’s called a
the business world it’s called a
the business world it’s called a customer engagement strategy or a
customer engagement strategy or a
customer engagement strategy or a customer access strategy and I’ve seen
customer access strategy and I’ve seen
customer access strategy and I’ve seen what it can do for important for
what it can do for important for
what it can do for important for companies from A to Z Apple two examples
companies from A to Z Apple two examples
companies from A to Z Apple two examples it works for us as well and it’s working
it works for us as well and it’s working
it works for us as well and it’s working for Grace she’s excited like I can take
for Grace she’s excited like I can take
for Grace she’s excited like I can take control of this let me leave you with
control of this let me leave you with
control of this let me leave you with this challenge think through these three
this challenge think through these three
this challenge think through these three questions what is
questions what is
questions what is your focus what’s the purpose that’s
your focus what’s the purpose that’s
your focus what’s the purpose that’s driving that focus how will you learn
driving that focus how will you learn
driving that focus how will you learn and adapt as new things come along we’re
and adapt as new things come along we’re
and adapt as new things come along we’re just getting started I mean we’ve seen
just getting started I mean we’ve seen
just getting started I mean we’ve seen the tip of the iceberg for what’s coming
the tip of the iceberg for what’s coming
the tip of the iceberg for what’s coming it’s exciting and how will you then
it’s exciting and how will you then
it’s exciting and how will you then engage with purpose and I’m not here to
engage with purpose and I’m not here to
engage with purpose and I’m not here to tell you what your purpose should be but
tell you what your purpose should be but
tell you what your purpose should be but what I do know and what I’d strongly
what I do know and what I’d strongly
what I do know and what I’d strongly suggest you is this got to live your
suggest you is this got to live your
suggest you is this got to live your life on purpose to get off the hamster
life on purpose to get off the hamster
life on purpose to get off the hamster wheel to get away from the disease if
wheel to get away from the disease if
wheel to get away from the disease if you’re on target in an always-on world
you’re on target in an always-on world
you’re on target in an always-on world the always-on world your friend it opens
the always-on world your friend it opens
the always-on world your friend it opens up unprecedented connectivity and the
up unprecedented connectivity and the
up unprecedented connectivity and the opportunity to thrive and to really
opportunity to thrive and to really
opportunity to thrive and to really further those things that matter the
further those things that matter the
further those things that matter the most thank you very much
most thank you very much
most thank you very much [Applause]
”
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