
thank you questions are powerful they create
questions are powerful they create
questions are powerful they create connection
connection
connection they drive destiny and they inspire
they drive destiny and they inspire
they drive destiny and they inspire action but the problem is we as humans
action but the problem is we as humans
action but the problem is we as humans our natural instinct is to say something
our natural instinct is to say something
our natural instinct is to say something not ask something so today I want to
not ask something so today I want to
not ask something so today I want to explore how questions have started to
explore how questions have started to
explore how questions have started to die in society why we need to bring them
die in society why we need to bring them
die in society why we need to bring them back in six ways that we can introduce
back in six ways that we can introduce
back in six ways that we can introduce them into our lives so let’s start with
them into our lives so let’s start with
them into our lives so let’s start with some data in 2013 there was a study out
some data in 2013 there was a study out
some data in 2013 there was a study out of Britain that found that the average
of Britain that found that the average
of Britain that found that the average four year old asks 390 questions a day
four year old asks 390 questions a day
four year old asks 390 questions a day 392 things pop through my head first
392 things pop through my head first
392 things pop through my head first kids are jerks and second those poor
kids are jerks and second those poor
kids are jerks and second those poor mothers oh my goodness save their souls
mothers oh my goodness save their souls
mothers oh my goodness save their souls so 390 questions that’s a lot and if you
so 390 questions that’s a lot and if you
so 390 questions that’s a lot and if you do the math that’s a question every two
do the math that’s a question every two
do the math that’s a question every two and a half minutes with that kids awake
and a half minutes with that kids awake
and a half minutes with that kids awake so the question here is what happens to
so the question here is what happens to
so the question here is what happens to us now it’s not realistic for you to ask
us now it’s not realistic for you to ask
us now it’s not realistic for you to ask 390 questions because if you did I don’t
390 questions because if you did I don’t
390 questions because if you did I don’t know you’d have no friends right so what
know you’d have no friends right so what
know you’d have no friends right so what is realistic let’s think back to when we
is realistic let’s think back to when we
is realistic let’s think back to when we were kids and we had the courage to ask
were kids and we had the courage to ask
were kids and we had the courage to ask anyone anything what happened well as we
anyone anything what happened well as we
anyone anything what happened well as we grew older fear and insecurity kicked in
grew older fear and insecurity kicked in
grew older fear and insecurity kicked in we started worrying about what other
we started worrying about what other
we started worrying about what other people thought our brain started
people thought our brain started
people thought our brain started wandering well what if I asked a
wandering well what if I asked a
wandering well what if I asked a question in class and looked stupid
question in class and looked stupid
question in class and looked stupid what if I say something at a company
what if I say something at a company
what if I say something at a company meeting and look foolish what if I ask a
meeting and look foolish what if I ask a
meeting and look foolish what if I ask a question it’s something that I should
question it’s something that I should
question it’s something that I should know that’s really difficult when did
know that’s really difficult when did
know that’s really difficult when did fear and insecurity replace curiosity
fear and insecurity replace curiosity
fear and insecurity replace curiosity bruce lee has a great quote he says
bruce lee has a great quote he says
bruce lee has a great quote he says quote a wise man can learn more from a
quote a wise man can learn more from a
quote a wise man can learn more from a foolish question than a fool can from a
foolish question than a fool can from a
foolish question than a fool can from a wise answer so we need to ask more
wise answer so we need to ask more
wise answer so we need to ask more questions but besides fear what else has
questions but besides fear what else has
questions but besides fear what else has killed questions in society well social
killed questions in society well social
killed questions in society well social media what does social media do it
media what does social media do it
media what does social media do it conditions us it shapes us it influences
conditions us it shapes us it influences
conditions us it shapes us it influences us what happens we trade statement after
us what happens we trade statement after
us what happens we trade statement after statement after statement we try to
statement after statement we try to
statement after statement we try to one-up each other well I traveled here I
one-up each other well I traveled here I
one-up each other well I traveled here I did this I studied here I have this
did this I studied here I have this
did this I studied here I have this house I’m dating this person oh my gosh
house I’m dating this person oh my gosh
house I’m dating this person oh my gosh it’s hard to keep up and we don’t ask
it’s hard to keep up and we don’t ask
it’s hard to keep up and we don’t ask questions questions are scary it’s
questions questions are scary it’s
questions questions are scary it’s vulnerable on social media
vulnerable on social media
vulnerable on social media which is a shame because that’s a great
which is a shame because that’s a great
which is a shame because that’s a great way to connect with people but it may
way to connect with people but it may
way to connect with people but it may not be the platform for questions may
not be the platform for questions may
not be the platform for questions may not be and that’s okay but maybe that
not be and that’s okay but maybe that
not be and that’s okay but maybe that platform is influencing how we interact
platform is influencing how we interact
platform is influencing how we interact in our day-to-day lives I was having a
in our day-to-day lives I was having a
in our day-to-day lives I was having a conversation in person which sounded
conversation in person which sounded
conversation in person which sounded like a social media conversation a
like a social media conversation a
like a social media conversation a little while back a friend came up to me
little while back a friend came up to me
little while back a friend came up to me just came back from Paris and said Steve
just came back from Paris and said Steve
just came back from Paris and said Steve I just went to Paris it was amazing what
I just went to Paris it was amazing what
I just went to Paris it was amazing what my family I loved it
my family I loved it
my family I loved it what did I think well my brain goes well
what did I think well my brain goes well
what did I think well my brain goes well I just went to Paris I have to share my
I just went to Paris I have to share my
I just went to Paris I have to share my thoughts let’s talk about me me me I
thoughts let’s talk about me me me I
thoughts let’s talk about me me me I went to Paris too I love the cafes I
went to Paris too I love the cafes I
went to Paris too I love the cafes I love the people watching well me and my
love the people watching well me and my
love the people watching well me and my family we got to eat at a restaurant on
family we got to eat at a restaurant on
family we got to eat at a restaurant on top of the Eiffel Tower
top of the Eiffel Tower
top of the Eiffel Tower it was amazing well you know never gonna
it was amazing well you know never gonna
it was amazing well you know never gonna get what I got to go to the catacombs
get what I got to go to the catacombs
get what I got to go to the catacombs and see spots that people have never
and see spots that people have never
and see spots that people have never seen before was this competition of
seen before was this competition of
seen before was this competition of statements back and forth monologues
statements back and forth monologues
statements back and forth monologues there was no curiosity and I thought did
there was no curiosity and I thought did
there was no curiosity and I thought did I lose a chance for connection was me
I lose a chance for connection was me
I lose a chance for connection was me having these type of conversations
having these type of conversations
having these type of conversations impacting my personal relationships what
impacting my personal relationships what
impacting my personal relationships what if I would ask the question well what
if I would ask the question well what
if I would ask the question well what was your favorite part about going to
was your favorite part about going to
was your favorite part about going to Paris what did your family love most it
Paris what did your family love most it
Paris what did your family love most it would have invited them and granted them
would have invited them and granted them
would have invited them and granted them a chance to speak to me share more
a chance to speak to me share more
a chance to speak to me share more showed I was interested I could have
showed I was interested I could have
showed I was interested I could have built that relationship so 0.1 questions
built that relationship so 0.1 questions
built that relationship so 0.1 questions create connection now I personally am
create connection now I personally am
create connection now I personally am honored to be here at Bergen Community
honored to be here at Bergen Community
honored to be here at Bergen Community College because I am a product of the
College because I am a product of the
College because I am a product of the community college system in California
community college system in California
community college system in California so California laid back with my mind on
so California laid back with my mind on
so California laid back with my mind on my money my money on my mind that is a
my money my money on my mind that is a
my money my money on my mind that is a Snoop Dogg reference for those who love
Snoop Dogg reference for those who love
Snoop Dogg reference for those who love the west coast and the thing is the
the west coast and the thing is the
the west coast and the thing is the dream in California is to go to UC
dream in California is to go to UC
dream in California is to go to UC Berkeley that is the school the public
Berkeley that is the school the public
Berkeley that is the school the public school out of community cause it is the
school out of community cause it is the
school out of community cause it is the dream and so my first date Community
dream and so my first date Community
dream and so my first date Community College I go right up best stress outfit
College I go right up best stress outfit
College I go right up best stress outfit I get an appointment for the career
I get an appointment for the career
I get an appointment for the career counselor I see how do I get into UC
counselor I see how do I get into UC
counselor I see how do I get into UC Berkeley what do I got to do and the
Berkeley what do I got to do and the
Berkeley what do I got to do and the career counselor responded in a zombie
career counselor responded in a zombie
career counselor responded in a zombie mono like tone with ru F if you’re
mono like tone with ru F if you’re
mono like tone with ru F if you’re wondering what are you f is it stands
wondering what are you f is it stands
wondering what are you f is it stands for resting unfriendly face it has a
for resting unfriendly face it has a
for resting unfriendly face it has a street name called RBF but I’m on the
street name called RBF but I’m on the
street name called RBF but I’m on the stage I can’t see the B okay so let’s
stage I can’t see the B okay so let’s
stage I can’t see the B okay so let’s keep that between us so but his answer
keep that between us so but his answer
keep that between us so but his answer was you can try kid
was you can try kid
was you can try kid but nobody gets into those
but nobody gets into those
but nobody gets into those good luck and his answer wasn’t what
good luck and his answer wasn’t what
good luck and his answer wasn’t what mattered it was the desire behind my
mattered it was the desire behind my
mattered it was the desire behind my question I wanted to know how can I go
question I wanted to know how can I go
question I wanted to know how can I go to great schools how could I achieve
to great schools how could I achieve
to great schools how could I achieve more do more accomplish more and I’m
more do more accomplish more and I’m
more do more accomplish more and I’m proud to say that I did get into UC
proud to say that I did get into UC
proud to say that I did get into UC Berkeley and graduating I eventually got
Berkeley and graduating I eventually got
Berkeley and graduating I eventually got into Wharton where I did my MBA and the
into Wharton where I did my MBA and the
into Wharton where I did my MBA and the question that drives me today is how can
question that drives me today is how can
question that drives me today is how can I make personal and professional growth
I make personal and professional growth
I make personal and professional growth fun real engaging life-changing for
fun real engaging life-changing for
fun real engaging life-changing for people and I started to realize a lot of
people and I started to realize a lot of
people and I started to realize a lot of successful people in life will tend to
successful people in life will tend to
successful people in life will tend to do things themselves where they ask
do things themselves where they ask
do things themselves where they ask questions so for example Elon Musk
questions so for example Elon Musk
questions so for example Elon Musk creator of Tesla what question does he
creator of Tesla what question does he
creator of Tesla what question does he want to answer how can we use less
want to answer how can we use less
want to answer how can we use less fossil fuels in the world
fossil fuels in the world
fossil fuels in the world we’ve got Oprah she wants to know how
we’ve got Oprah she wants to know how
we’ve got Oprah she wants to know how can I help people be their best selves
can I help people be their best selves
can I help people be their best selves in their lives we’ve got Steve Jobs who
in their lives we’ve got Steve Jobs who
in their lives we’ve got Steve Jobs who was wondering how can we get a computer
was wondering how can we get a computer
was wondering how can we get a computer in everybody’s hand in the world so what
in everybody’s hand in the world so what
in everybody’s hand in the world so what are the questions that you really really
are the questions that you really really
are the questions that you really really want to answer what are the questions
want to answer what are the questions
want to answer what are the questions that will fulfill you drive you consume
that will fulfill you drive you consume
that will fulfill you drive you consume you what’s the question that’s gonna
you what’s the question that’s gonna
you what’s the question that’s gonna unlock your destiny so point number two
unlock your destiny so point number two
unlock your destiny so point number two questions drive destiny now three when I
questions drive destiny now three when I
questions drive destiny now three when I was at Berkeley I had a classmate above
was at Berkeley I had a classmate above
was at Berkeley I had a classmate above me called Ghent and and called her name
me called Ghent and and called her name
me called Ghent and and called her name was Jennifer and Jennifer as she was
was Jennifer and Jennifer as she was
was Jennifer and Jennifer as she was graduating – Jennifer what’s your plan
graduating – Jennifer what’s your plan
graduating – Jennifer what’s your plan after school basic question she said
after school basic question she said
after school basic question she said Steve I’m gonna move and live and work
Steve I’m gonna move and live and work
Steve I’m gonna move and live and work in Spain I said what you can do that
in Spain I said what you can do that
in Spain I said what you can do that that’s possible that blew my mind
that’s possible that blew my mind
that’s possible that blew my mind because for me I grew up in inner-city
because for me I grew up in inner-city
because for me I grew up in inner-city Los Angeles we’re just getting out of
Los Angeles we’re just getting out of
Los Angeles we’re just getting out of Los Angeles was a big deal and I know
Los Angeles was a big deal and I know
Los Angeles was a big deal and I know that there’s internet stars who travel
that there’s internet stars who travel
that there’s internet stars who travel and there’s successful people who do all
and there’s successful people who do all
and there’s successful people who do all these accomplishments but me personally
these accomplishments but me personally
these accomplishments but me personally I can’t always connect with what they
I can’t always connect with what they
I can’t always connect with what they achieve it seems so big and large and
achieve it seems so big and large and
achieve it seems so big and large and hard to achieve but what was great about
hard to achieve but what was great about
hard to achieve but what was great about Jennifer she was a peer like me so being
Jennifer she was a peer like me so being
Jennifer she was a peer like me so being able to see that she moved there made it
able to see that she moved there made it
able to see that she moved there made it possible for me and I’m proud to share I
possible for me and I’m proud to share I
possible for me and I’m proud to share I did get to live overseas for four years
did get to live overseas for four years
did get to live overseas for four years so thinking about that is totally
so thinking about that is totally
so thinking about that is totally powerful and I love meeting people all
powerful and I love meeting people all
powerful and I love meeting people all the time because I love to ask them
the time because I love to ask them
the time because I love to ask them about their lives what they’re doing and
about their lives what they’re doing and
about their lives what they’re doing and when they tell me what they’re doing
when they tell me what they’re doing
when they tell me what they’re doing I’ve realized that can be now be
I’ve realized that can be now be
I’ve realized that can be now be possible for me so number three
possible for me so number three
possible for me so number three open the door to possibility and for
open the door to possibility and for
open the door to possibility and for it’s not just about asking questions
it’s not just about asking questions
it’s not just about asking questions it’s about getting people to ask us
it’s about getting people to ask us
it’s about getting people to ask us questions and that could be hard when I
questions and that could be hard when I
questions and that could be hard when I first graduate from college I worked in
first graduate from college I worked in
first graduate from college I worked in finance and I was presenting to clients
finance and I was presenting to clients
finance and I was presenting to clients and prepped my little heart out get
and prepped my little heart out get
and prepped my little heart out get really ready and then at the end I’d say
really ready and then at the end I’d say
really ready and then at the end I’d say two words any questions
two words any questions
two words any questions crickets nobody’d say anything like what
crickets nobody’d say anything like what
crickets nobody’d say anything like what am i doing and I thought about it two
am i doing and I thought about it two
am i doing and I thought about it two things one any questions is a statement
things one any questions is a statement
things one any questions is a statement and two it’s common autopilot language
and two it’s common autopilot language
and two it’s common autopilot language cliche everyone in the corporate world
cliche everyone in the corporate world
cliche everyone in the corporate world says any questions it’s kind of like
says any questions it’s kind of like
says any questions it’s kind of like when somebody comes up to you to say how
when somebody comes up to you to say how
when somebody comes up to you to say how you doing your ear tunes out it’s like
you doing your ear tunes out it’s like
you doing your ear tunes out it’s like we all say that so we shut down so I
we all say that so we shut down so I
we all say that so we shut down so I needed to change it from any questions
needed to change it from any questions
needed to change it from any questions to what questions do you have
to what questions do you have
to what questions do you have what can I explore further and that’s
what can I explore further and that’s
what can I explore further and that’s opened up the floodgates why is that
opened up the floodgates why is that
opened up the floodgates why is that because it Peart their ears up that
because it Peart their ears up that
because it Peart their ears up that sounds different that got my attention
sounds different that got my attention
sounds different that got my attention and secondly it was granting them an
and secondly it was granting them an
and secondly it was granting them an invitation by asking a question so
invitation by asking a question so
invitation by asking a question so number four questions grant an
number four questions grant an
number four questions grant an invitation now five it can also help you
invitation now five it can also help you
invitation now five it can also help you in your personal life so me I have a
in your personal life so me I have a
in your personal life so me I have a fiance when she comes home from work she
fiance when she comes home from work she
fiance when she comes home from work she needed to be happy she can be sad she
needed to be happy she can be sad she
needed to be happy she can be sad she can be frustrated problems and
can be frustrated problems and
can be frustrated problems and challenges that she deal with and when
challenges that she deal with and when
challenges that she deal with and when she has problems or challenges me I want
she has problems or challenges me I want
she has problems or challenges me I want to be Superman I want to solve those
to be Superman I want to solve those
to be Superman I want to solve those problems for her I’m like honey this is
problems for her I’m like honey this is
problems for her I’m like honey this is what you should do and the thing is I
what you should do and the thing is I
what you should do and the thing is I channel my inner Vanilla Ice I’m like
channel my inner Vanilla Ice I’m like
channel my inner Vanilla Ice I’m like babe if you got a problem yo I’ll solve
babe if you got a problem yo I’ll solve
babe if you got a problem yo I’ll solve it okay the problem is she doesn’t want
it okay the problem is she doesn’t want
it okay the problem is she doesn’t want the answer okay she does not like
the answer okay she does not like
the answer okay she does not like vanilla ice she’s more of a Spice Girls
vanilla ice she’s more of a Spice Girls
vanilla ice she’s more of a Spice Girls person right she’s like tell me what you
person right she’s like tell me what you
person right she’s like tell me what you want what you really really want
want what you really really want
want what you really really want you might be thinking where am I going
you might be thinking where am I going
you might be thinking where am I going with this well I thought about this and
with this well I thought about this and
with this well I thought about this and I have to get from her to tell me what
I have to get from her to tell me what
I have to get from her to tell me what she wants so the question I asked her is
she wants so the question I asked her is
she wants so the question I asked her is instead of solving a problem with a
instead of solving a problem with a
instead of solving a problem with a statement I said what would you prefer
statement I said what would you prefer
statement I said what would you prefer would you prefer me to listen right now
would you prefer me to listen right now
would you prefer me to listen right now or would you prefer to hear my
or would you prefer to hear my
or would you prefer to hear my perspective and that question changed
perspective and that question changed
perspective and that question changed the game for us so number five it builds
the game for us so number five it builds
the game for us so number five it builds bridges and six it’s really important
bridges and six it’s really important
bridges and six it’s really important it’s about you as an individual and
it’s about you as an individual and
it’s about you as an individual and using questions on yourself if you’re
using questions on yourself if you’re
using questions on yourself if you’re like me your brain runs it’s like a
like me your brain runs it’s like a
like me your brain runs it’s like a hamster in a wheel oh my gosh
hamster in a wheel oh my gosh
hamster in a wheel oh my gosh to do this my friends doing this I got
to do this my friends doing this I got
to do this my friends doing this I got to keep up I got a work hard I got
to keep up I got a work hard I got
to keep up I got a work hard I got stressed just the brain keeps running a
stressed just the brain keeps running a
stressed just the brain keeps running a statement after statement after
statement after statement after
statement after statement after statement and positive statements are
statement and positive statements are
statement and positive statements are better than negative statements but the
better than negative statements but the
better than negative statements but the best thing our brains can do is be
best thing our brains can do is be
best thing our brains can do is be curious and ask questions so for example
curious and ask questions so for example
curious and ask questions so for example if I’m prepping for a speech I could be
if I’m prepping for a speech I could be
if I’m prepping for a speech I could be statements I’m great I can do this
statements I’m great I can do this
statements I’m great I can do this really positive but on the other side I
really positive but on the other side I
really positive but on the other side I could ask questions how can I prep how
could ask questions how can I prep how
could ask questions how can I prep how can I reduce my nurse who can I speak to
can I reduce my nurse who can I speak to
can I reduce my nurse who can I speak to that could help me and I want to start
that could help me and I want to start
that could help me and I want to start answering questions and questions are
answering questions and questions are
answering questions and questions are more effective which is proven by social
more effective which is proven by social
more effective which is proven by social science in 2010 they had a to group
science in 2010 they had a to group
science in 2010 they had a to group solve anagrams so scramble letters to
solve anagrams so scramble letters to
solve anagrams so scramble letters to see how many they could get group a was
see how many they could get group a was
see how many they could get group a was all about statements so they had to
all about statements so they had to
all about statements so they had to write down or think of statements I can
write down or think of statements I can
write down or think of statements I can solve anagrams I am smart I’m
solve anagrams I am smart I’m
solve anagrams I am smart I’m intelligent
intelligent
intelligent Group B ask questions they’d either
Group B ask questions they’d either
Group B ask questions they’d either write them down or think them what’s the
write them down or think them what’s the
write them down or think them what’s the best way to solve these anagrams how can
best way to solve these anagrams how can
best way to solve these anagrams how can i how can I improve my strategy here so
i how can I improve my strategy here so
i how can I improve my strategy here so what were the results Group B the one
what were the results Group B the one
what were the results Group B the one that asked questions solve 50% more
that asked questions solve 50% more
that asked questions solve 50% more anagrams 50% then being Dan pink writes
anagrams 50% then being Dan pink writes
anagrams 50% then being Dan pink writes about this and why is that the case
about this and why is that the case
about this and why is that the case because the brain hates an unanswered
because the brain hates an unanswered
because the brain hates an unanswered question we can’t handle it if I asked
question we can’t handle it if I asked
question we can’t handle it if I asked you what’s the color of your couch at
you what’s the color of your couch at
you what’s the color of your couch at home it hijacks your brain you start
home it hijacks your brain you start
home it hijacks your brain you start thinking about that so questions put us
thinking about that so questions put us
thinking about that so questions put us in a proactive state we tend to do
in a proactive state we tend to do
in a proactive state we tend to do better so use questions but the thing
better so use questions but the thing
better so use questions but the thing too is we have to think about the types
too is we have to think about the types
too is we have to think about the types of questions that we ask we can’t use
of questions that we ask we can’t use
of questions that we ask we can’t use whiny questions why me what’s wrong why
whiny questions why me what’s wrong why
whiny questions why me what’s wrong why did this happen it’s not as effective
did this happen it’s not as effective
did this happen it’s not as effective Albert Einstein had a great quote he
Albert Einstein had a great quote he
Albert Einstein had a great quote he said quote if I had an hour to solve a
said quote if I had an hour to solve a
said quote if I had an hour to solve a problem in my life depended on it
problem in my life depended on it
problem in my life depended on it I would spend the first 55 minutes
I would spend the first 55 minutes
I would spend the first 55 minutes thinking about the right question to ask
thinking about the right question to ask
thinking about the right question to ask because I could then answer that
because I could then answer that
because I could then answer that question in less than five minutes so we
question in less than five minutes so we
question in less than five minutes so we have to really not just ask more
have to really not just ask more
have to really not just ask more question but ask the right questions and
question but ask the right questions and
question but ask the right questions and number six questions inspire us to act
number six questions inspire us to act
number six questions inspire us to act inspire action so we ask more questions
inspire action so we ask more questions
inspire action so we ask more questions we asked write questions and the final
we asked write questions and the final
we asked write questions and the final ingredient is how we ask the question
ingredient is how we ask the question
ingredient is how we ask the question and kids hold that secret you know why
and kids hold that secret you know why
and kids hold that secret you know why that mom let’s that kid come back in the
that mom let’s that kid come back in the
that mom let’s that kid come back in the house after three hundred ninety
house after three hundred ninety
house after three hundred ninety questions
questions
questions well one cuz it’s adorable right so cute
well one cuz it’s adorable right so cute
well one cuz it’s adorable right so cute it’s super adorable but the other reason
it’s super adorable but the other reason
it’s super adorable but the other reason that kid is genuinely curious
that kid is genuinely curious
that kid is genuinely curious when they ask you know mommy where any
when they ask you know mommy where any
when they ask you know mommy where any thoughts come from they actually want to
thoughts come from they actually want to
thoughts come from they actually want to know and so we have more patience for
know and so we have more patience for
know and so we have more patience for that so I encourage you to ask with a
that so I encourage you to ask with a
that so I encourage you to ask with a spirit of curiosity instead of a spirit
spirit of curiosity instead of a spirit
spirit of curiosity instead of a spirit of animosity a spirit of curiosity
of animosity a spirit of curiosity
of animosity a spirit of curiosity instead of a spirit of animosity because
instead of a spirit of animosity because
instead of a spirit of animosity because if we think about if I’m in an argument
if we think about if I’m in an argument
if we think about if I’m in an argument with somebody and I say yeah well what
with somebody and I say yeah well what
with somebody and I say yeah well what would make what would change your mind
would make what would change your mind
would make what would change your mind huh what could it do it’s probably not
huh what could it do it’s probably not
huh what could it do it’s probably not gonna work versus I say what could I say
gonna work versus I say what could I say
gonna work versus I say what could I say that would change your mind about that
that would change your mind about that
that would change your mind about that candidate okay and you’re sincerely
candidate okay and you’re sincerely
candidate okay and you’re sincerely curious or yourself again
curious or yourself again
curious or yourself again why me what’s wrong versus how can I
why me what’s wrong versus how can I
why me what’s wrong versus how can I learn from this experience what can I do
learn from this experience what can I do
learn from this experience what can I do better
better
better so in closing I went to a Leadership
so in closing I went to a Leadership
so in closing I went to a Leadership Conference where Billy Beane was
Conference where Billy Beane was
Conference where Billy Beane was speaking he’s the guy from Moneyball the
speaking he’s the guy from Moneyball the
speaking he’s the guy from Moneyball the real guy and I said Billy I coach
real guy and I said Billy I coach
real guy and I said Billy I coach leaders for a living what advice should
leaders for a living what advice should
leaders for a living what advice should I give him and he said Steve I learned
I give him and he said Steve I learned
I give him and he said Steve I learned this from a general in the military who
this from a general in the military who
this from a general in the military who said when times are good be tough
said when times are good be tough
said when times are good be tough demanding and firm on your people when
demanding and firm on your people when
demanding and firm on your people when times are harsh be patient kind and
times are harsh be patient kind and
times are harsh be patient kind and empathetic but what happens in the real
empathetic but what happens in the real
empathetic but what happens in the real world the exact opposite so made me
world the exact opposite so made me
world the exact opposite so made me think about questions when we need
think about questions when we need
think about questions when we need questions the most or they’re stressed
questions the most or they’re stressed
questions the most or they’re stressed worried in an argument
worried in an argument
worried in an argument tough day after work what happens we go
tough day after work what happens we go
tough day after work what happens we go to statements social media what we’re
to statements social media what we’re
to statements social media what we’re comfortable with so would it be amazing
comfortable with so would it be amazing
comfortable with so would it be amazing if we could rewire our brains so we’re
if we could rewire our brains so we’re
if we could rewire our brains so we’re our first instinct was to ask a question
our first instinct was to ask a question
our first instinct was to ask a question with a childlike spirit of curiosity so
with a childlike spirit of curiosity so
with a childlike spirit of curiosity so I want to challenge each and every one
I want to challenge each and every one
I want to challenge each and every one of you to unleash that inner child and
of you to unleash that inner child and
of you to unleash that inner child and go out there and ask more questions
go out there and ask more questions
go out there and ask more questions because questions are powerful any
because questions are powerful any
because questions are powerful any questions thank you very much guys
questions thank you very much guys
questions thank you very much guys [Applause]
”
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