
hello everyone my name is even Robinson oh my gun back okay there we go yes
oh my gun back okay there we go yes
oh my gun back okay there we go yes we’re right fantastic i’m t–exactly the
we’re right fantastic i’m t–exactly the
we’re right fantastic i’m t–exactly the big issue foundation and our job is to
big issue foundation and our job is to
big issue foundation and our job is to help big issue vendors in the business
help big issue vendors in the business
help big issue vendors in the business of changing their lives we help them
of changing their lives we help them
of changing their lives we help them address the issues that brought them to
address the issues that brought them to
address the issues that brought them to us in the first place or of arisen as a
us in the first place or of arisen as a
us in the first place or of arisen as a result of the experiences they are
result of the experiences they are
result of the experiences they are having which are poverty exclusion and
having which are poverty exclusion and
having which are poverty exclusion and generally if you spend your time outside
generally if you spend your time outside
generally if you spend your time outside its dealing with issues related to
its dealing with issues related to
its dealing with issues related to homelessness it’s all about business and
homelessness it’s all about business and
homelessness it’s all about business and my personal connection to business goes
my personal connection to business goes
my personal connection to business goes back many many years in fact I started
back many many years in fact I started
back many many years in fact I started my career for anyone who’s old enough to
my career for anyone who’s old enough to
my career for anyone who’s old enough to remember in our price records which is a
remember in our price records which is a
remember in our price records which is a national music retailer and that was a
national music retailer and that was a
national music retailer and that was a great place to work because she got to
great place to work because she got to
great place to work because she got to play music all day and he got to
play music all day and he got to
play music all day and he got to interact with the public one of the most
interact with the public one of the most
interact with the public one of the most interesting things about interacting
interesting things about interacting
interesting things about interacting with the public is well they hear
with the public is well they hear
with the public is well they hear records they sometimes get the titles
records they sometimes get the titles
records they sometimes get the titles slightly wrong in their minds and some
slightly wrong in their minds and some
slightly wrong in their minds and some of them come and ask you for them so you
of them come and ask you for them so you
of them come and ask you for them so you get things like excuse me mate if you
get things like excuse me mate if you
get things like excuse me mate if you got that one little red Corvette by
got that one little red Corvette by
got that one little red Corvette by Prince have you got Marvin Gaye’s
Prince have you got Marvin Gaye’s
Prince have you got Marvin Gaye’s central heating my old time absolutely
central heating my old time absolutely
central heating my old time absolutely favorite was them song with me have you
favorite was them song with me have you
favorite was them song with me have you got that one free Nelson the Panda say
got that one free Nelson the Panda say
got that one free Nelson the Panda say it’s it’s Mandela actually make no no no
it’s it’s Mandela actually make no no no
it’s it’s Mandela actually make no no no it’s a panda has been been in captivity
it’s a panda has been been in captivity
it’s a panda has been been in captivity for 21 years it’s terrible so when I
for 21 years it’s terrible so when I
for 21 years it’s terrible so when I came out of there I’ve to sort 13 years
came out of there I’ve to sort 13 years
came out of there I’ve to sort 13 years or something some charities were just
or something some charities were just
or something some charities were just connecting to the idea that I’m their
connecting to the idea that I’m their
connecting to the idea that I’m their own income streams weren’t always going
own income streams weren’t always going
own income streams weren’t always going to work in the future and I work for
to work in the future and I work for
to work in the future and I work for Marie Curie Cancer Care for a year who
Marie Curie Cancer Care for a year who
Marie Curie Cancer Care for a year who were primarily reliant on legacy income
were primarily reliant on legacy income
were primarily reliant on legacy income and they realized that sadly the same
and they realized that sadly the same
and they realized that sadly the same amount of people were dying but because
amount of people were dying but because
amount of people were dying but because it was the recession the value of
it was the recession the value of
it was the recession the value of people’s estates were less and so those
people’s estates were less and so those
people’s estates were less and so those organizations that were waking up on how
organizations that were waking up on how
organizations that were waking up on how to kind of run things properly decided
to kind of run things properly decided
to kind of run things properly decided they should employ people with business
they should employ people with business
they should employ people with business skills rather than the old model which
skills rather than the old model which
skills rather than the old model which is if you expressed an interest in
is if you expressed an interest in
is if you expressed an interest in something you were put in charge I think
something you were put in charge I think
something you were put in charge I think we should do some marketing HR sergeant
we should do some marketing HR sergeant
we should do some marketing HR sergeant major so I spent a year working with
major so I spent a year working with
major so I spent a year working with Marie Curie expanding their record
Marie Curie expanding their record
Marie Curie expanding their record stores know their record stores the
stores know their record stores the
stores know their record stores the charity shops lyst I’m losing my place
charity shops lyst I’m losing my place
charity shops lyst I’m losing my place here and then my next connection was I
here and then my next connection was I
here and then my next connection was I bumped into my predecessor at shelter at
bumped into my predecessor at shelter at
bumped into my predecessor at shelter at the toilets of the Children’s Society
the toilets of the Children’s Society
the toilets of the Children’s Society which is a different story altogether
which is a different story altogether
which is a different story altogether but he told me he was retiring and I was
but he told me he was retiring and I was
but he told me he was retiring and I was lucky enough to work the shelter for 13
lucky enough to work the shelter for 13
lucky enough to work the shelter for 13 years and we had a big chain of charity
years and we had a big chain of charity
years and we had a big chain of charity stores we have many many volunteers on
stores we have many many volunteers on
stores we have many many volunteers on one of the things I used to do is go
one of the things I used to do is go
one of the things I used to do is go around say thank you thank you
around say thank you thank you
around say thank you thank you in part thank you for supporting us and
in part thank you for supporting us and
in part thank you for supporting us and you know what is it that actually
you know what is it that actually
you know what is it that actually motivates you and people would always
motivates you and people would always
motivates you and people would always say almost universally it’s because of
say almost universally it’s because of
say almost universally it’s because of the shelters that you rise fantastic now
the shelters that you rise fantastic now
the shelters that you rise fantastic now of course shelter do many many good
of course shelter do many many good
of course shelter do many many good things but one thing they don’t do is
things but one thing they don’t do is
things but one thing they don’t do is actually provide shelters so again this
actually provide shelters so again this
actually provide shelters so again this is people kind of miss connecting with
is people kind of miss connecting with
is people kind of miss connecting with things and you know what someone to do
things and you know what someone to do
things and you know what someone to do now I was approached about the job for
now I was approached about the job for
now I was approached about the job for big issue and I’d always admired it I
big issue and I’d always admired it I
big issue and I’d always admired it I think I’d admired it because the one
think I’d admired it because the one
think I’d admired it because the one thing that the big issue does for people
thing that the big issue does for people
thing that the big issue does for people experiencing poverty and exclusion is
experiencing poverty and exclusion is
experiencing poverty and exclusion is provide them with a job now a little bit
provide them with a job now a little bit
provide them with a job now a little bit of a history lesson the big issue is
of a history lesson the big issue is
of a history lesson the big issue is based on a concept that Gordon roddick
based on a concept that Gordon roddick
based on a concept that Gordon roddick encounter when he was in New York some
encounter when he was in New York some
encounter when he was in New York some 27 or so years ago where he was
27 or so years ago where he was
27 or so years ago where he was overwhelmed by the number of visible
overwhelmed by the number of visible
overwhelmed by the number of visible homeless people on the streets and an
homeless people on the streets and an
homeless people on the streets and an individual came up to him and went to
individual came up to him and went to
individual came up to him and went to sell him a copy of something called
sell him a copy of something called
sell him a copy of something called Street news so rather than asking for
Street news so rather than asking for
Street news so rather than asking for money which everyone else was you know
money which everyone else was you know
money which everyone else was you know buddy can you spare a dime here was an
buddy can you spare a dime here was an
buddy can you spare a dime here was an individual who was seeking to enter into
individual who was seeking to enter into
individual who was seeking to enter into a transaction to a tray Gordon bought a
a transaction to a tray Gordon bought a
a transaction to a tray Gordon bought a paper the individual profited angled and
paper the individual profited angled and
paper the individual profited angled and has something to read now when he came
has something to read now when he came
has something to read now when he came back to the UK together with a knee to
back to the UK together with a knee to
back to the UK together with a knee to his wife they knew John bird founder now
his wife they knew John bird founder now
his wife they knew John bird founder now Lord John bird of Notting Hill no less
Lord John bird of Notting Hill no less
Lord John bird of Notting Hill no less at that time he was a printer but John
at that time he was a printer but John
at that time he was a printer but John had left home without being able to read
had left home without being able to read
had left home without being able to read or write entertained as it Majesty’s
or write entertained as it Majesty’s
or write entertained as it Majesty’s pleasure on a number of occasions in a
pleasure on a number of occasions in a
pleasure on a number of occasions in a general ner do work with a number of
general ner do work with a number of
general ner do work with a number of issues himself and not probably the kind
issues himself and not probably the kind
issues himself and not probably the kind of individual that you might choose to
of individual that you might choose to
of individual that you might choose to invest half a million quid also in
invest half a million quid also in
invest half a million quid also in setting up a big issue magazine but
setting up a big issue magazine but
setting up a big issue magazine but bravely or naively that is exactly what
bravely or naively that is exactly what
bravely or naively that is exactly what Gordon Anita did now the big issue
Gordon Anita did now the big issue
Gordon Anita did now the big issue magazine is always operated on the same
magazine is always operated on the same
magazine is always operated on the same basis the content is written by
basis the content is written by
basis the content is written by professional journalists the circulation
professional journalists the circulation
professional journalists the circulation of the magazine forms the basis of the
of the magazine forms the basis of the
of the magazine forms the basis of the rate card at the moment magazine is
rate card at the moment magazine is
rate card at the moment magazine is circulating something in the region of
circulating something in the region of
circulating something in the region of eighty two thousand copies on average a
eighty two thousand copies on average a
eighty two thousand copies on average a week and that’s about five percent up on
week and that’s about five percent up on
week and that’s about five percent up on the year but that 82,000 is not what big
the year but that 82,000 is not what big
the year but that 82,000 is not what big issues sales the general public the
issues sales the general public the
issues sales the general public the magazine has always been sold
magazine has always been sold
magazine has always been sold exclusively to people experiencing
exclusively to people experiencing
exclusively to people experiencing poverty and the exclusion who offer
poverty and the exclusion who offer
poverty and the exclusion who offer their first five free copies up and
their first five free copies up and
their first five free copies up and running and selling the magazine with
running and selling the magazine with
running and selling the magazine with our own cash it is a business they
our own cash it is a business they
our own cash it is a business they invest money in it themselves the money
invest money in it themselves the money
invest money in it themselves the money they don’t make from the magazines they
they don’t make from the magazines they
they don’t make from the magazines they don’t sell they didn’t
don’t sell they didn’t
don’t sell they didn’t get back and the FB ethos here is a hand
get back and the FB ethos here is a hand
get back and the FB ethos here is a hand up and on a handout so if you imagine
up and on a handout so if you imagine
up and on a handout so if you imagine just for a moment losing the things that
just for a moment losing the things that
just for a moment losing the things that are the most important to you in your
are the most important to you in your
are the most important to you in your lives that might be your friends your
lives that might be your friends your
lives that might be your friends your home you’re very sensor yourself you
home you’re very sensor yourself you
home you’re very sensor yourself you don’t necessarily think I know I’m going
don’t necessarily think I know I’m going
don’t necessarily think I know I’m going to become a business person I’m going to
to become a business person I’m going to
to become a business person I’m going to start my own newsagent without a shop
start my own newsagent without a shop
start my own newsagent without a shop but that’s what big issue vendors do now
but that’s what big issue vendors do now
but that’s what big issue vendors do now the irony here is of course once you put
the irony here is of course once you put
the irony here is of course once you put on a red jacket and you hold up this
on a red jacket and you hold up this
on a red jacket and you hold up this which is a piece of a4 paper with the
which is a piece of a4 paper with the
which is a piece of a4 paper with the words big issue on it suddenly you’re
words big issue on it suddenly you’re
words big issue on it suddenly you’re not an entrepreneur you’re not a
not an entrepreneur you’re not a
not an entrepreneur you’re not a business person you’re a member of the
business person you’re a member of the
business person you’re a member of the homeless community that junk the idol of
homeless community that junk the idol of
homeless community that junk the idol of the feckless the generally worthy of my
the feckless the generally worthy of my
the feckless the generally worthy of my disdain and my job is to challenge you
disdain and my job is to challenge you
disdain and my job is to challenge you to put your money in my homeless hand
to put your money in my homeless hand
to put your money in my homeless hand and buy a newspaper so suddenly I am a
and buy a newspaper so suddenly I am a
and buy a newspaper so suddenly I am a stereotype I’m one of them and it’s a
stereotype I’m one of them and it’s a
stereotype I’m one of them and it’s a really hard job in fact some people will
really hard job in fact some people will
really hard job in fact some people will walk up to our vendors and say yeah get
walk up to our vendors and say yeah get
walk up to our vendors and say yeah get job mate now can you imagine being in
job mate now can you imagine being in
job mate now can you imagine being in your office and someone walks in goes
your office and someone walks in goes
your office and someone walks in goes get job it’s like I’m obvious I’m what
get job it’s like I’m obvious I’m what
get job it’s like I’m obvious I’m what work so it makes it really hard because
work so it makes it really hard because
work so it makes it really hard because actually when people say that to our
actually when people say that to our
actually when people say that to our vendors they’re actually at work already
vendors they’re actually at work already
vendors they’re actually at work already now that job of change is all driven by
now that job of change is all driven by
now that job of change is all driven by people connecting with their customers
people connecting with their customers
people connecting with their customers if I typify a new big issue vendor might
if I typify a new big issue vendor might
if I typify a new big issue vendor might traditionally spend about mmm i’d know
traditionally spend about mmm i’d know
traditionally spend about mmm i’d know 60 minutes to 90 minutes or so is there
60 minutes to 90 minutes or so is there
60 minutes to 90 minutes or so is there time Orizon ahead that’s all you’re
time Orizon ahead that’s all you’re
time Orizon ahead that’s all you’re thinking what am I go do where am I
thinking what am I go do where am I
thinking what am I go do where am I going to sleep how do I get out of the
going to sleep how do I get out of the
going to sleep how do I get out of the rain the idea that I absolutely have to
rain the idea that I absolutely have to
rain the idea that I absolutely have to earn some money and keep it and invest
earn some money and keep it and invest
earn some money and keep it and invest something of myself in that means that I
something of myself in that means that I
something of myself in that means that I start to change myself with the public
start to change myself with the public
start to change myself with the public that I’m interacting with so the
that I’m interacting with so the
that I’m interacting with so the connection on the street between our
connection on the street between our
connection on the street between our vendors and our customers are the things
vendors and our customers are the things
vendors and our customers are the things that begins to change them yes it’s
that begins to change them yes it’s
that begins to change them yes it’s cached but it’s also a social
cached but it’s also a social
cached but it’s also a social interaction and a very very important
interaction and a very very important
interaction and a very very important social interaction this connection
social interaction this connection
social interaction this connection that’s going on street all the time
that’s going on street all the time
that’s going on street all the time around us isn’t something that we can
around us isn’t something that we can
around us isn’t something that we can easily promote ourselves we have to find
easily promote ourselves we have to find
easily promote ourselves we have to find other ways of getting the message out
other ways of getting the message out
other ways of getting the message out and a little while ago we had a
and a little while ago we had a
and a little while ago we had a fantastic volunteer day where we took
fantastic volunteer day where we took
fantastic volunteer day where we took out a number of people from high street
out a number of people from high street
out a number of people from high street bank and
bank and
bank and it was it was a kind of open experience
it was it was a kind of open experience
it was it was a kind of open experience in the sense that we hadn’t really
in the sense that we hadn’t really
in the sense that we hadn’t really planned what was going to happen and the
planned what was going to happen and the
planned what was going to happen and the guy said was look we are high street
guy said was look we are high street
guy said was look we are high street bankers we know the best retail sales
bankers we know the best retail sales
bankers we know the best retail sales skills in the world somebody can come in
skills in the world somebody can come in
skills in the world somebody can come in to get 50 quid and we can sell them a
to get 50 quid and we can sell them a
to get 50 quid and we can sell them a mortgage so we would like to work with
mortgage so we would like to work with
mortgage so we would like to work with your vendors in and around the streets
your vendors in and around the streets
your vendors in and around the streets of Covent Gardens they have the benefit
of Covent Gardens they have the benefit
of Covent Gardens they have the benefit of our experience the benefit of our
of our experience the benefit of our
of our experience the benefit of our sales training and they will be
sales training and they will be
sales training and they will be financially better off at the end of the
financially better off at the end of the
financially better off at the end of the day so I had an interesting conversation
day so I had an interesting conversation
day so I had an interesting conversation with our vendors who wants work with a
with our vendors who wants work with a
with our vendors who wants work with a bunch of bankers I’m not sure what will
bunch of bankers I’m not sure what will
bunch of bankers I’m not sure what will have a go now of course what happened
have a go now of course what happened
have a go now of course what happened when these professional retailers put on
when these professional retailers put on
when these professional retailers put on the bridge akot and held up the piece of
the bridge akot and held up the piece of
the bridge akot and held up the piece of a4 paper suddenly they weren’t high
a4 paper suddenly they weren’t high
a4 paper suddenly they weren’t high street professionals they weren’t retail
street professionals they weren’t retail
street professionals they weren’t retail experts they were members of the
experts they were members of the
experts they were members of the homeless community to junk the idol the
homeless community to junk the idol the
homeless community to junk the idol the feckless and they’re generally worthy of
feckless and they’re generally worthy of
feckless and they’re generally worthy of my disdain and what’s more people
my disdain and what’s more people
my disdain and what’s more people started to ignore them in a way that
started to ignore them in a way that
started to ignore them in a way that they didn’t really expect before
they didn’t really expect before
they didn’t really expect before suddenly people were on the wrong side
suddenly people were on the wrong side
suddenly people were on the wrong side of the mobile phone that red lines on
of the mobile phone that red lines on
of the mobile phone that red lines on the street were really interesting and
the street were really interesting and
the street were really interesting and people had to stare at them as they walk
people had to stare at them as they walk
people had to stare at them as they walk past them if somebody actually got asked
past them if somebody actually got asked
past them if somebody actually got asked to leave a coffee shop they always go to
to leave a coffee shop they always go to
to leave a coffee shop they always go to because the vendor they with wasn’t
because the vendor they with wasn’t
because the vendor they with wasn’t welcome there they were really shocked
welcome there they were really shocked
welcome there they were really shocked it changed minds forever the feedback at
it changed minds forever the feedback at
it changed minds forever the feedback at the end of that session was incredible
the end of that session was incredible
the end of that session was incredible because this will intended connection
because this will intended connection
because this will intended connection and good intense had actually worked in
and good intense had actually worked in
and good intense had actually worked in the reverse the bankers had sales
the reverse the bankers had sales
the reverse the bankers had sales training from people who are homeless
training from people who are homeless
training from people who are homeless and it changed their minds forever and
and it changed their minds forever and
and it changed their minds forever and they went on to tell many many people in
they went on to tell many many people in
they went on to tell many many people in fact we’ve had probably I say about
fact we’ve had probably I say about
fact we’ve had probably I say about three thousand or so people through that
three thousand or so people through that
three thousand or so people through that scheme already so really really
scheme already so really really
scheme already so really really impressive way of working now the other
impressive way of working now the other
impressive way of working now the other challenge that we have in terms of
challenge that we have in terms of
challenge that we have in terms of connection of course is that we’re
connection of course is that we’re
connection of course is that we’re defined by the people that are doing the
defined by the people that are doing the
defined by the people that are doing the job and that’s really important because
job and that’s really important because
job and that’s really important because you see our vendors everywhere there’s
you see our vendors everywhere there’s
you see our vendors everywhere there’s about 1600 or so throughout the UK at
about 1600 or so throughout the UK at
about 1600 or so throughout the UK at the moment there’s about 75 people in
the moment there’s about 75 people in
the moment there’s about 75 people in magazine and 25 of us in the charity
magazine and 25 of us in the charity
magazine and 25 of us in the charity we’re really small and we are defined
we’re really small and we are defined
we’re really small and we are defined uniquely by the work that’s going on on
uniquely by the work that’s going on on
uniquely by the work that’s going on on the street you can be stood in a
the street you can be stood in a
the street you can be stood in a supermarket q next at marie curie cancer
supermarket q next at marie curie cancer
supermarket q next at marie curie cancer care nurse and you wouldn’t know because
care nurse and you wouldn’t know because
care nurse and you wouldn’t know because they’re not wearing a uniform but how
they’re not wearing a uniform but how
they’re not wearing a uniform but how vendors are and that’s how people
vendors are and that’s how people
vendors are and that’s how people identify them and so for us the really
identify them and so for us the really
identify them and so for us the really important thing whenever we do event
important thing whenever we do event
important thing whenever we do event system
system
system sure event as a part of it a little
sure event as a part of it a little
sure event as a part of it a little while ago we had a cycle ride from
while ago we had a cycle ride from
while ago we had a cycle ride from London’s Paris and I was very pleased
London’s Paris and I was very pleased
London’s Paris and I was very pleased and you know happy to take part in this
and you know happy to take part in this
and you know happy to take part in this of course and we had some of our former
of course and we had some of our former
of course and we had some of our former vendors and current vendors taking part
vendors and current vendors taking part
vendors and current vendors taking part with people who were cycling between
with people who were cycling between
with people who were cycling between here and the Arc de Triomphe and it was
here and the Arc de Triomphe and it was
here and the Arc de Triomphe and it was an amazing event one of the outcomes of
an amazing event one of the outcomes of
an amazing event one of the outcomes of that of course was that everyone
that of course was that everyone
that of course was that everyone connected with our vendors and stories
connected with our vendors and stories
connected with our vendors and stories that came out of that were very very
that came out of that were very very
that came out of that were very very impressive and I was kind of tired at
impressive and I was kind of tired at
impressive and I was kind of tired at the end of all this so I’ve ridden with
the end of all this so I’ve ridden with
the end of all this so I’ve ridden with one of her vendors Dean who was in fact
one of her vendors Dean who was in fact
one of her vendors Dean who was in fact a forum event that he come back to show
a forum event that he come back to show
a forum event that he come back to show people that life does move on that life
people that life does move on that life
people that life does move on that life changes and you know what everyone was
changes and you know what everyone was
changes and you know what everyone was very impressed with this and I’ve got
very impressed with this and I’ve got
very impressed with this and I’ve got this rule that when I’ve kind of
this rule that when I’ve kind of
this rule that when I’ve kind of finished work and when I’ve done one of
finished work and when I’ve done one of
finished work and when I’ve done one of these big things I kind of am obsessed
these big things I kind of am obsessed
these big things I kind of am obsessed about looking at my phone so I have this
about looking at my phone so I have this
about looking at my phone so I have this rule that I don’t because the only ones
rule that I don’t because the only ones
rule that I don’t because the only ones got phone that’s flashing now and my
got phone that’s flashing now and my
got phone that’s flashing now and my temptation is to start to look at it now
temptation is to start to look at it now
temptation is to start to look at it now so I say when I’m on holiday if anything
so I say when I’m on holiday if anything
so I say when I’m on holiday if anything happens then you phone me up don’t email
happens then you phone me up don’t email
happens then you phone me up don’t email me don’t do one of those going to
me don’t do one of those going to
me don’t do one of those going to passive aggressive things that when i
passive aggressive things that when i
passive aggressive things that when i get back I’ve got a tsunami itself and I
get back I’ve got a tsunami itself and I
get back I’ve got a tsunami itself and I should know what’s happening but if you
should know what’s happening but if you
should know what’s happening but if you phone me I will pick up I will connect
phone me I will pick up I will connect
phone me I will pick up I will connect with you and I’ll find out what the
with you and I’ll find out what the
with you and I’ll find out what the issue is and I was thinking but the
issue is and I was thinking but the
issue is and I was thinking but the timeout and what partner laura and my
timeout and what partner laura and my
timeout and what partner laura and my two children and the phone rang oh no
two children and the phone rang oh no
two children and the phone rang oh no it’s my colleague Celia and I’ll go to
it’s my colleague Celia and I’ll go to
it’s my colleague Celia and I’ll go to answer the phone and my partner saying
answer the phone and my partner saying
answer the phone and my partner saying they don’t answer it this work you’re on
they don’t answer it this work you’re on
they don’t answer it this work you’re on holiday don’t need to answer so what I
holiday don’t need to answer so what I
holiday don’t need to answer so what I do because I’ve got this room so I
do because I’ve got this room so I
do because I’ve got this room so I answered the phone it was my my
answered the phone it was my my
answered the phone it was my my colleague Celia and said I’m I’m afraid
colleague Celia and said I’m I’m afraid
colleague Celia and said I’m I’m afraid it’s um it’s about Dean oh no what’s
it’s um it’s about Dean oh no what’s
it’s um it’s about Dean oh no what’s happened Dean is the cycle courier
happened Dean is the cycle courier
happened Dean is the cycle courier former vendor now cyclopean is so curly
former vendor now cyclopean is so curly
former vendor now cyclopean is so curly in London I was thinking this sounds
in London I was thinking this sounds
in London I was thinking this sounds like really bad news maybe he’s been in
like really bad news maybe he’s been in
like really bad news maybe he’s been in an accident something something really
an accident something something really
an accident something something really tragic has happened here I said what
tragic has happened here I said what
tragic has happened here I said what happened so what demons been in the
happened so what demons been in the
happened so what demons been in the office earlier he’s really excited still
office earlier he’s really excited still
office earlier he’s really excited still about the London to Paris cycle ride and
about the London to Paris cycle ride and
about the London to Paris cycle ride and he left the office and everything was
he left the office and everything was
he left the office and everything was fine and now he’s on the BBC News having
fine and now he’s on the BBC News having
fine and now he’s on the BBC News having gone down the woolworth road and he’s
gone down the woolworth road and he’s
gone down the woolworth road and he’s been arrested for throwing eggs ed
been arrested for throwing eggs ed
been arrested for throwing eggs ed Miliband and it’s on that and it was on
Miliband and it’s on that and it was on
Miliband and it’s on that and it was on the front page of the BBC home page
the front page of the BBC home page
the front page of the BBC home page saying big issue vendor throws exit ed
saying big issue vendor throws exit ed
saying big issue vendor throws exit ed Miliband and I say look this is not a
Miliband and I say look this is not a
Miliband and I say look this is not a crisis he’s a former vendor it’s a
crisis he’s a former vendor it’s a
crisis he’s a former vendor it’s a success story as as dean was bundled
success story as as dean was bundled
success story as as dean was bundled into the back of a police officer every
into the back of a police officer every
into the back of a police officer every Miliband very bravely came for I’ll
Miliband very bravely came for I’ll
Miliband very bravely came for I’ll going to connect with you here so what
going to connect with you here so what
going to connect with you here so what is it about me or the label
is it about me or the label
is it about me or the label he policies that I could change that
he policies that I could change that
he policies that I could change that mean that you would vote for me and as
mean that you would vote for me and as
mean that you would vote for me and as they were slamming the door Dean de said
they were slamming the door Dean de said
they were slamming the door Dean de said bring your brother back so big issue
bring your brother back so big issue
bring your brother back so big issue vendors are activists yeah big issue
vendors are activists yeah big issue
vendors are activists yeah big issue vendors are doing a job of work when you
vendors are doing a job of work when you
vendors are doing a job of work when you see somebody on the street they’ve got
see somebody on the street they’ve got
see somebody on the street they’ve got up in the morning they may have problems
up in the morning they may have problems
up in the morning they may have problems they may have issues they may have those
they may have issues they may have those
they may have issues they may have those problems and issues again at the end of
problems and issues again at the end of
problems and issues again at the end of the day but when you actually see them
the day but when you actually see them
the day but when you actually see them on the street they’ve got out of bed to
on the street they’ve got out of bed to
on the street they’ve got out of bed to do a job of work and that job of working
do a job of work and that job of working
do a job of work and that job of working it involves connecting with and engaging
it involves connecting with and engaging
it involves connecting with and engaging with us the general public and that
with us the general public and that
with us the general public and that process of engagement is the thing that
process of engagement is the thing that
process of engagement is the thing that really does help to change an individual
really does help to change an individual
really does help to change an individual so if you see somebody out selling a
so if you see somebody out selling a
so if you see somebody out selling a copy of the magazine the first thing i
copy of the magazine the first thing i
copy of the magazine the first thing i really ask you to think about is that
really ask you to think about is that
really ask you to think about is that they pay one pound 25 for the copy of
they pay one pound 25 for the copy of
they pay one pound 25 for the copy of this magazine and they’re selling it on
this magazine and they’re selling it on
this magazine and they’re selling it on for two pound fifty they will make a
for two pound fifty they will make a
for two pound fifty they will make a profit out of that but those magazines
profit out of that but those magazines
profit out of that but those magazines that they don’t sell they weren’t so
that they don’t sell they weren’t so
that they don’t sell they weren’t so they are putting something of themselves
they are putting something of themselves
they are putting something of themselves into the community something of
into the community something of
into the community something of themselves in terms of doing a job of
themselves in terms of doing a job of
themselves in terms of doing a job of work and actually is the return of you
work and actually is the return of you
work and actually is the return of you guys recognizing people and talking to
guys recognizing people and talking to
guys recognizing people and talking to them and interacting with them means
them and interacting with them means
them and interacting with them means that that process of change that process
that that process of change that process
that that process of change that process have changed that starts with business
have changed that starts with business
have changed that starts with business becomes a social change for them and
becomes a social change for them and
becomes a social change for them and means they get back into housing back
means they get back into housing back
means they get back into housing back into healthcare back into finances and
into healthcare back into finances and
into healthcare back into finances and actually doing a job of work it’s a very
actually doing a job of work it’s a very
actually doing a job of work it’s a very very important way of connecting with
very important way of connecting with
very important way of connecting with the world in any other homeless
the world in any other homeless
the world in any other homeless organization out there and this is not a
organization out there and this is not a
organization out there and this is not a criticism in any respect whatsoever if
criticism in any respect whatsoever if
criticism in any respect whatsoever if you were unfortunate enough to be on the
you were unfortunate enough to be on the
you were unfortunate enough to be on the streets of London tonight and you will
streets of London tonight and you will
streets of London tonight and you will help buy one of those organizations your
help buy one of those organizations your
help buy one of those organizations your status would be that of a client you
status would be that of a client you
status would be that of a client you would be the recipient of whatever it is
would be the recipient of whatever it is
would be the recipient of whatever it is that organization chooses to do for you
that organization chooses to do for you
that organization chooses to do for you in the very base term at the big issue
in the very base term at the big issue
in the very base term at the big issue because you vendors come to us to spend
because you vendors come to us to spend
because you vendors come to us to spend their money with us they’re not clients
their money with us they’re not clients
their money with us they’re not clients their customers in the same way as
their customers in the same way as
their customers in the same way as people who bought tickets for this event
people who bought tickets for this event
people who bought tickets for this event today they are exercising their
today they are exercising their
today they are exercising their commercial choice and that unique
commercial choice and that unique
commercial choice and that unique relationship that the organization has
relationship that the organization has
relationship that the organization has into a population that is widely
into a population that is widely
into a population that is widely disliked and feared is something that is
disliked and feared is something that is
disliked and feared is something that is really really important to us in terms
really really important to us in terms
really really important to us in terms of creating a body of change literally
of creating a body of change literally
of creating a body of change literally millions of magazines have been sold on
millions of magazines have been sold on
millions of magazines have been sold on that basis and now as a concept the big
that basis and now as a concept the big
that basis and now as a concept the big issue concept is around the world we
issue concept is around the world we
issue concept is around the world we don’t own them there isn’t a map of the
don’t own them there isn’t a map of the
don’t own them there isn’t a map of the world like anna james bond film with
world like anna james bond film with
world like anna james bond film with something as art taiwan they actually
something as art taiwan they actually
something as art taiwan they actually people set up these organizations
people set up these organizations
people set up these organizations themselves but at all
themselves but at all
themselves but at all motivated by the same idea and that is
motivated by the same idea and that is
motivated by the same idea and that is creating business opportunities with
creating business opportunities with
creating business opportunities with people change their lives at workplace
people change their lives at workplace
people change their lives at workplace opportunities that means they have to
opportunities that means they have to
opportunities that means they have to connect with society and connect them
connect with society and connect them
connect with society and connect them with their inner customer focus person
with their inner customer focus person
with their inner customer focus person themselves so I’m going to bring it to
themselves so I’m going to bring it to
themselves so I’m going to bring it to oppose there what I would like to say
oppose there what I would like to say
oppose there what I would like to say thank you for listening first and
thank you for listening first and
thank you for listening first and foremost but really you can be activists
foremost but really you can be activists
foremost but really you can be activists you know when you see a big issue vendor
you know when you see a big issue vendor
you know when you see a big issue vendor out on the street connect not only will
out on the street connect not only will
out on the street connect not only will your in the consumer connect with your
your in the consumer connect with your
your in the consumer connect with your inner activist because when somebody
inner activist because when somebody
inner activist because when somebody buys a copy of the magazine it’s a great
buys a copy of the magazine it’s a great
buys a copy of the magazine it’s a great read and a great deed thank you very
read and a great deed thank you very
read and a great deed thank you very much for this scene today
much for this scene today
much for this scene today [Applause]
”
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