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The Only 3 Career Steps that Matter | Rosabeth Moss Kanter | TEDxBeaconStreet


and I’m going to start with a personal

and I’m going to start with a personal confession that I’ve never said anywhere

confession that I’ve never said anywhere

confession that I’ve never said anywhere in public any time in my life when I was

in public any time in my life when I was

in public any time in my life when I was eight years old I was a real flop as an

eight years old I was a real flop as an

eight years old I was a real flop as an entrepreneur I tried to start a little

entrepreneur I tried to start a little

entrepreneur I tried to start a little business based on what I knew I had

business based on what I knew I had

business based on what I knew I had business cards printed I think I’d

business cards printed I think I’d

business cards printed I think I’d probably hand printed them that said

probably hand printed them that said

probably hand printed them that said child psychologist the only child

child psychologist the only child

child psychologist the only child psychologist who is also a child you

psychologist who is also a child you

psychologist who is also a child you know I thought that was a winning

know I thought that was a winning

know I thought that was a winning proposition but actually it was a big

proposition but actually it was a big

proposition but actually it was a big flop and so from that moment on I have

flop and so from that moment on I have

flop and so from that moment on I have dedicated my life to the meaning of

dedicated my life to the meaning of

dedicated my life to the meaning of success to having people succeed at

success to having people succeed at

success to having people succeed at realizing their potential

realizing their potential

realizing their potential I would include children in that too but

I would include children in that too but

I would include children in that too but certainly people who are often excluded

certainly people who are often excluded

certainly people who are often excluded from the dominant culture but even those

from the dominant culture but even those

from the dominant culture but even those in the dominant culture I want no one

in the dominant culture I want no one

in the dominant culture I want no one left behind and so regardless of the

left behind and so regardless of the

left behind and so regardless of the kind of careers people have they are no

kind of careers people have they are no

kind of careers people have they are no longer linear they are no longer up a

longer linear they are no longer up a

longer linear they are no longer up a ladder although there are some people

ladder although there are some people

ladder although there are some people who are in line for the next promotion

who are in line for the next promotion

who are in line for the next promotion waiting 20 or 25 years to reach the

waiting 20 or 25 years to reach the

waiting 20 or 25 years to reach the pinnacle that isn’t how it is for many

pinnacle that isn’t how it is for many

pinnacle that isn’t how it is for many people now people are entrepreneurs

people now people are entrepreneurs

people now people are entrepreneurs people have portfolios they dabble here

people have portfolios they dabble here

people have portfolios they dabble here they dabble there they move on it’s a

they dabble there they move on it’s a

they dabble there they move on it’s a very different kind of career so how do

very different kind of career so how do

very different kind of career so how do we talk about that in a way that’s going

we talk about that in a way that’s going

we talk about that in a way that’s going to be meaningful to people and that they

to be meaningful to people and that they

to be meaningful to people and that they will know what it takes to succeed and

will know what it takes to succeed and

will know what it takes to succeed and I’ve concluded from all my years of

I’ve concluded from all my years of

I’ve concluded from all my years of advising on success whether it’s sports

advising on success whether it’s sports

advising on success whether it’s sports teams some on winning streaks how to

teams some on winning streaks how to

teams some on winning streaks how to continue that streak versus losing

continue that streak versus losing

continue that streak versus losing streaks how to make the change

streaks how to make the change

streaks how to make the change whether it’s corporate executives

whether it’s corporate executives

whether it’s corporate executives whether it’s politicians people in

whether it’s politicians people in

whether it’s politicians people in public office whether it’s community

public office whether it’s community

public office whether it’s community leaders I concluded

leaders I concluded

leaders I concluded there are only three career steps that

there are only three career steps that

there are only three career steps that matter and the first is in fact

matter and the first is in fact

matter and the first is in fact inclusion inclusion getting in the door

inclusion inclusion getting in the door

inclusion inclusion getting in the door the second is influence getting at the

the second is influence getting at the

the second is influence getting at the table and the third is impact getting

table and the third is impact getting

table and the third is impact getting outside the building to change the world

outside the building to change the world

outside the building to change the world and so I’m going to talk about those a

and so I’m going to talk about those a

and so I’m going to talk about those a little what goes into them why it’s

little what goes into them why it’s

little what goes into them why it’s sometimes harder for women or less

sometimes harder for women or less

sometimes harder for women or less represented minorities or people who are

represented minorities or people who are

represented minorities or people who are different in any way to do it but also

different in any way to do it but also

different in any way to do it but also what the keys are at each stage so for

what the keys are at each stage so for

what the keys are at each stage so for inclusion in the first place my just

inclusion in the first place my just

inclusion in the first place my just getting in the door getting in the door

getting in the door getting in the door

getting in the door getting in the door is a matter heavily of technical skills

is a matter heavily of technical skills

is a matter heavily of technical skills things that are easily demonstrated you

things that are easily demonstrated you

things that are easily demonstrated you either have the skills or you don’t

either have the skills or you don’t

either have the skills or you don’t credentials and in fact recent research

credentials and in fact recent research

credentials and in fact recent research has shown that when credentials can be

has shown that when credentials can be

has shown that when credentials can be clearly demonstrated there are fewer

clearly demonstrated there are fewer

clearly demonstrated there are fewer selection biases even if there are still

selection biases even if there are still

selection biases even if there are still some preferences for cronies of her

some preferences for cronies of her

some preferences for cronies of her people that look like me

people that look like me

people that look like me the question is cut and dried can you or

the question is cut and dried can you or

the question is cut and dried can you or can’t you perform this means that at

can’t you perform this means that at

can’t you perform this means that at early stages of careers any job any

early stages of careers any job any

early stages of careers any job any position any endeavor that’s highly

position any endeavor that’s highly

position any endeavor that’s highly routinized that’s clearly measurable

routinized that’s clearly measurable

routinized that’s clearly measurable where we can see is it done or not done

where we can see is it done or not done

where we can see is it done or not done is open sometimes disproportionately

is open sometimes disproportionately

is open sometimes disproportionately open to women and underrepresented

open to women and underrepresented

open to women and underrepresented minority so it’s interesting that when

minority so it’s interesting that when

minority so it’s interesting that when coding was considered really routine

coding was considered really routine

coding was considered really routine clerical work we had black women coding

clerical work we had black women coding

clerical work we had black women coding now that it’s a really hot topic for

now that it’s a really hot topic for

now that it’s a really hot topic for techies we have only young men seemed to

techies we have only young men seemed to

techies we have only young men seemed to be getting into the coding circles

be getting into the coding circles

be getting into the coding circles except for all the schools and the

except for all the schools and the

except for all the schools and the informal groups that are now helping

informal groups that are now helping

informal groups that are now helping people learn how to code if you can show

people learn how to code if you can show

people learn how to code if you can show it you can do it so inclusion is heavily

it you can do it so inclusion is heavily

it you can do it so inclusion is heavily a matter of the credentials the

a matter of the credentials the

a matter of the credentials the technical skills and in fact a black

technical skills and in fact a black

technical skills and in fact a black entrepreneur that I know very well be

entrepreneur that I know very well be

entrepreneur that I know very well be for he went to venture capitalists for

for he went to venture capitalists for

for he went to venture capitalists for money to start his own facial

money to start his own facial

money to start his own facial recognition technology company he worked

recognition technology company he worked

recognition technology company he worked at Apple and Apple was his credential

at Apple and Apple was his credential

at Apple and Apple was his credential entry into the door because that was

entry into the door because that was

entry into the door because that was clearly something he had done so

clearly something he had done so

clearly something he had done so inclusion in the door credentials but

inclusion in the door credentials but

inclusion in the door credentials but you can get stuck at that stage because

you can get stuck at that stage because

you can get stuck at that stage because it’s routinized and because it’s easier

it’s routinized and because it’s easier

it’s routinized and because it’s easier to put people who are different in jobs

to put people who are different in jobs

to put people who are different in jobs where it’s easily measurable where it’s

where it’s easily measurable where it’s

where it’s easily measurable where it’s not a measure manner of judgment because

not a measure manner of judgment because

not a measure manner of judgment because of that it’s easy to get stuck in those

of that it’s easy to get stuck in those

of that it’s easy to get stuck in those technical jobs and routinized jobs and

technical jobs and routinized jobs and

technical jobs and routinized jobs and so for example a woman lawyer wanted a

so for example a woman lawyer wanted a

so for example a woman lawyer wanted a promotion and she was in a very

promotion and she was in a very

promotion and she was in a very technical aspect of the law in a

technical aspect of the law in a

technical aspect of the law in a corporation she wanted a promotion and

corporation she wanted a promotion and

corporation she wanted a promotion and she was lucky to have a mentor that said

she was lucky to have a mentor that said

she was lucky to have a mentor that said to her no you don’t want that job

to her no you don’t want that job

to her no you don’t want that job because if you take that job you’re

because if you take that job you’re

because if you take that job you’re going to be stuck in this sidetrack

going to be stuck in this sidetrack

going to be stuck in this sidetrack where all you’ll do is continue to do

where all you’ll do is continue to do

where all you’ll do is continue to do the same thing over and over again

the same thing over and over again

the same thing over and over again although you might do it at a higher

although you might do it at a higher

although you might do it at a higher level and that was smart and that was

level and that was smart and that was

level and that was smart and that was right and she ultimately became the

right and she ultimately became the

right and she ultimately became the general counsel of the whole company

general counsel of the whole company

general counsel of the whole company because she did another path but

because she did another path but

because she did another path but inclusion is something that can also get

inclusion is something that can also get

inclusion is something that can also get kind of boring entrepreneurs sometimes

kind of boring entrepreneurs sometimes

kind of boring entrepreneurs sometimes start something and then when it becomes

start something and then when it becomes

start something and then when it becomes routinized they get bored with it and

routinized they get bored with it and

routinized they get bored with it and want to move on and do something else

want to move on and do something else

want to move on and do something else because the next stage is influenced

because the next stage is influenced

because the next stage is influenced being at the table being able to

being at the table being able to

being at the table being able to influence the direction of an industry

influence the direction of an industry

influence the direction of an industry or a community or the company and

or a community or the company and

or a community or the company and getting into that next stage of

getting into that next stage of

getting into that next stage of influence is where one begins to have

influence is where one begins to have

influence is where one begins to have some power to shape events shape other

some power to shape events shape other

some power to shape events shape other people’s lives and I think women and

people’s lives and I think women and

people’s lives and I think women and underrepresented minorities can do that

underrepresented minorities can do that

underrepresented minorities can do that as well as anybody else except that they

as well as anybody else except that they

as well as anybody else except that they come with a few handicaps one is the

come with a few handicaps one is the

come with a few handicaps one is the ability to get at the table doesn’t have

ability to get at the table doesn’t have

ability to get at the table doesn’t have a lot to do with how well you do your

a lot to do with how well you do your

a lot to do with how well you do your job

job

job that keeps you included but to really

that keeps you included but to really

that keeps you included but to really belong and be a member of the

belong and be a member of the

belong and be a member of the decision-making circles is more than the

decision-making circles is more than the

decision-making circles is more than the technical parts of the jobs

technical parts of the jobs

technical parts of the jobs it’s the extras and the extras come in

it’s the extras and the extras come in

it’s the extras and the extras come in two forms one form of extras are the

two forms one form of extras are the

two forms one form of extras are the network’s people bring to work the

network’s people bring to work the

network’s people bring to work the network’s they have and you know it’s

network’s they have and you know it’s

network’s they have and you know it’s interesting because at work we’re all

interesting because at work we’re all

interesting because at work we’re all alike at work people are more alike than

alike at work people are more alike than

alike at work people are more alike than different even if though we see lots of

different even if though we see lots of

different even if though we see lots of differences it’s at home back in the

differences it’s at home back in the

differences it’s at home back in the community that people are often very

community that people are often very

community that people are often very different at work people often dress in

different at work people often dress in

different at work people often dress in similar ways use similar language if the

similar ways use similar language if the

similar ways use similar language if the food is if they’re lucky that the food

food is if they’re lucky that the food

food is if they’re lucky that the food is supplied at the workplace they eat

is supplied at the workplace they eat

is supplied at the workplace they eat they eat similar food it’s at home in

they eat similar food it’s at home in

they eat similar food it’s at home in fact in the community that we express

fact in the community that we express

fact in the community that we express ourselves in terms of our difference

ourselves in terms of our difference

ourselves in terms of our difference that we’re connected to other people

that we’re connected to other people

that we’re connected to other people that we grew up with like us and one of

that we grew up with like us and one of

that we grew up with like us and one of the issues for underrepresented

the issues for underrepresented

the issues for underrepresented minorities often or for people from

minorities often or for people from

minorities often or for people from lower income populations is that the

lower income populations is that the

lower income populations is that the people back home don’t necessarily

people back home don’t necessarily

people back home don’t necessarily support them in this new life they have

support them in this new life they have

support them in this new life they have trying to get a seat at the table they

trying to get a seat at the table they

trying to get a seat at the table they don’t often understand that life they

don’t often understand that life they

don’t often understand that life they sometimes try to pull people back to the

sometimes try to pull people back to the

sometimes try to pull people back to the neighborhood and so they are not

neighborhood and so they are not

neighborhood and so they are not supporting the kinds of extras that

supporting the kinds of extras that

supporting the kinds of extras that people could bring to the workplace like

people could bring to the workplace like

people could bring to the workplace like Network contacts like being able to make

Network contacts like being able to make

Network contacts like being able to make great introductions like being able to

great introductions like being able to

great introductions like being able to get people special tickets to the

get people special tickets to the

get people special tickets to the theater or a sports event and so the

theater or a sports event and so the

theater or a sports event and so the nature of networks because the influence

nature of networks because the influence

nature of networks because the influence stage is all about relationships

stage is all about relationships

stage is all about relationships if inclusion is about the technical

if inclusion is about the technical

if inclusion is about the technical skills influences about relationships

skills influences about relationships

skills influences about relationships and for women the extras are something

and for women the extras are something

and for women the extras are something that takes time sitting on an outside

that takes time sitting on an outside

that takes time sitting on an outside board getting to know people and there

board getting to know people and there

board getting to know people and there are two things I will say about that one

are two things I will say about that one

are two things I will say about that one is that research shows that women’s

is that research shows that women’s

is that research shows that women’s networks a little bit more than men’s

networks a little bit more than men’s

networks a little bit more than men’s the differences are disappearing but

the differences are disappearing but

the differences are disappearing but women’s networks

women’s networks

women’s networks to be more social and a matter of

to be more social and a matter of

to be more social and a matter of support and while I think it’s

support and while I think it’s

support and while I think it’s incredibly important that people have a

incredibly important that people have a

incredibly important that people have a support system out of work absolutely

support system out of work absolutely

support system out of work absolutely important that doesn’t necessarily build

important that doesn’t necessarily build

important that doesn’t necessarily build the tools for influencer better to have

the tools for influencer better to have

the tools for influencer better to have networks and include support but also

networks and include support but also

networks and include support but also include the kinds of issues that we’re

include the kinds of issues that we’re

include the kinds of issues that we’re talking about here the one the

talking about here the one the

talking about here the one the astronauts Network for a woman astronaut

astronauts Network for a woman astronaut

astronauts Network for a woman astronaut and not just the women’s support network

and not just the women’s support network

and not just the women’s support network and so that’s one additional handicap

and so that’s one additional handicap

and so that’s one additional handicap the other is time in order to do the

the other is time in order to do the

the other is time in order to do the extras you need time and one thing that

extras you need time and one thing that

extras you need time and one thing that has not budged for women in our economy

has not budged for women in our economy

has not budged for women in our economy is the household division of labor the

is the household division of labor the

is the household division of labor the household division of labor still means

household division of labor still means

household division of labor still means that women do a disproportionate share

that women do a disproportionate share

that women do a disproportionate share of what’s been called the second shift

of what’s been called the second shift

of what’s been called the second shift and are therefore not available to

and are therefore not available to

and are therefore not available to cultivate the networks to be on the

cultivate the networks to be on the

cultivate the networks to be on the boards to have the favors to come in and

boards to have the favors to come in and

boards to have the favors to come in and trade with their colleagues at work so

trade with their colleagues at work so

trade with their colleagues at work so that they’re seen as important and

that they’re seen as important and

that they’re seen as important and influential and get a seat at the table

influential and get a seat at the table

influential and get a seat at the table I spoke at a conference a few years ago

I spoke at a conference a few years ago

I spoke at a conference a few years ago that was titled what men can do to

that was titled what men can do to

that was titled what men can do to advance women’s careers and I got up and

advance women’s careers and I got up and

advance women’s careers and I got up and I said the laundry

until we make changes in the household

until we make changes in the household division of labor it’s going to be

division of labor it’s going to be

division of labor it’s going to be harder for people who take care who left

harder for people who take care who left

harder for people who take care who left caretaking duties and that could be men

caretaking duties and that could be men

caretaking duties and that could be men as well as women that could be people

as well as women that could be people

as well as women that could be people with aging parents that could be

with aging parents that could be

with aging parents that could be childcare whatever it is it’s harder to

childcare whatever it is it’s harder to

childcare whatever it is it’s harder to get a seat at the table if you have to

get a seat at the table if you have to

get a seat at the table if you have to spend your time outside of work so

spend your time outside of work so

spend your time outside of work so getting at the table is very important

getting at the table is very important

getting at the table is very important for this second career stage where you

for this second career stage where you

for this second career stage where you have influence and you can control

have influence and you can control

have influence and you can control events rather than being controlled by

events rather than being controlled by

events rather than being controlled by them and that’s incredibly important

them and that’s incredibly important

them and that’s incredibly important because there’s less stress in work when

because there’s less stress in work when

because there’s less stress in work when you feel a sense of control but

you feel a sense of control but

you feel a sense of control but influence by itself I don’t know we

influence by itself I don’t know we

influence by itself I don’t know we could be content with that for a long

could be content with that for a long

could be content with that for a long time I think but I really want to move

time I think but I really want to move

time I think but I really want to move us all to the third career step which is

us all to the third career step which is

us all to the third career step which is impact outside the building doing

impact outside the building doing

impact outside the building doing something in the wider world for the

something in the wider world for the

something in the wider world for the organization the community or the world

organization the community or the world

organization the community or the world very important for the people who rise

very important for the people who rise

very important for the people who rise to the top the people who get at to the

to the top the people who get at to the

to the top the people who get at to the top of hierarchies are often people with

top of hierarchies are often people with

top of hierarchies are often people with the big view they’re not people just

the big view they’re not people just

the big view they’re not people just with a functional skill and they’re not

with a functional skill and they’re not

with a functional skill and they’re not just people who sit in the decision

just people who sit in the decision

just people who sit in the decision making meetings they have the big view

making meetings they have the big view

making meetings they have the big view of that world out there and what we do

of that world out there and what we do

of that world out there and what we do to move it

to move it

to move it it’s called vision vision is the asset

it’s called vision vision is the asset

it’s called vision vision is the asset for this career step I know that’s kind

for this career step I know that’s kind

for this career step I know that’s kind of interesting because who has vision

of interesting because who has vision

of interesting because who has vision while I’m standing up here before you I

while I’m standing up here before you I

while I’m standing up here before you I keep saying I without notes talking to

keep saying I without notes talking to

keep saying I without notes talking to you that’s courageous we all have to

you that’s courageous we all have to

you that’s courageous we all have to learn how to just convey our vision of

learn how to just convey our vision of

learn how to just convey our vision of what the world could and should be to

what the world could and should be to

what the world could and should be to other people and count on ourselves but

other people and count on ourselves but

other people and count on ourselves but research also tells us that when we look

research also tells us that when we look

research also tells us that when we look at appraisals of performance of people

at appraisals of performance of people

at appraisals of performance of people in the workplace women tend to

in the workplace women tend to

in the workplace women tend to outperform men

outperform men

outperform men in some of the 21st century skills such

in some of the 21st century skills such

in some of the 21st century skills such as collaboration and teamwork fantastic

as collaboration and teamwork fantastic

as collaboration and teamwork fantastic I don’t want anybody to be outperforming

I don’t want anybody to be outperforming

I don’t want anybody to be outperforming anybody I just want them to get a chance

anybody I just want them to get a chance

anybody I just want them to get a chance but the one thing where women don’t get

but the one thing where women don’t get

but the one thing where women don’t get judged in the same way with high marks

judged in the same way with high marks

judged in the same way with high marks is the vision thing that women are not

is the vision thing that women are not

is the vision thing that women are not necessarily the ones that are going to

necessarily the ones that are going to

necessarily the ones that are going to be trusted to set forth the grand plan

be trusted to set forth the grand plan

be trusted to set forth the grand plan for the organization for the world for

for the organization for the world for

for the organization for the world for what we might do and that is what we all

what we might do and that is what we all

what we might do and that is what we all need to cultivate now in turbulent

need to cultivate now in turbulent

need to cultivate now in turbulent troubled times is the vision thing is

troubled times is the vision thing is

troubled times is the vision thing is the ability to step outside of the

the ability to step outside of the

the ability to step outside of the building and by that I mean more than

building and by that I mean more than

building and by that I mean more than outside the box I mean literally outside

outside the box I mean literally outside

outside the box I mean literally outside the building get to the street get to

the building get to the street get to

the building get to the street get to the community around you get to the

the community around you get to the

the community around you get to the context the industry what’s changing out

context the industry what’s changing out

context the industry what’s changing out there that we need to master and bring

there that we need to master and bring

there that we need to master and bring back to our organizations to do it

back to our organizations to do it

back to our organizations to do it better impact how many lives are we

better impact how many lives are we

better impact how many lives are we going to touch how many people are we

going to touch how many people are we

going to touch how many people are we going to affect and not just do our jobs

going to affect and not just do our jobs

going to affect and not just do our jobs and not even sit in the decision-making

and not even sit in the decision-making

and not even sit in the decision-making circles alone but how are we going to

circles alone but how are we going to

circles alone but how are we going to change the world and make the world a

change the world and make the world a

change the world and make the world a better place

better place

better place I lead a program at Harvard called

I lead a program at Harvard called

I lead a program at Harvard called advanced leadership where we actually

advanced leadership where we actually

advanced leadership where we actually work with top professionals in every

work with top professionals in every

work with top professionals in every field at the very top who are now going

field at the very top who are now going

field at the very top who are now going to transition from their income earning

to transition from their income earning

to transition from their income earning years to their next years of service and

years to their next years of service and

years to their next years of service and we have them step outside the building

we have them step outside the building

we have them step outside the building outside their profession professions

outside their profession professions

outside their profession professions careers often narrow people people often

careers often narrow people people often

careers often narrow people people often learn the technical side and know more

learn the technical side and know more

learn the technical side and know more and more about less and less but to step

and more about less and less but to step

and more about less and less but to step outside and think about the impact one’s

outside and think about the impact one’s

outside and think about the impact one’s having on the world outside is the

having on the world outside is the

having on the world outside is the powerful third career step that really

powerful third career step that really

powerful third career step that really matters so those are the three steps we

matters so those are the three steps we

matters so those are the three steps we should be thinking about not runs on a

should be thinking about not runs on a

should be thinking about not runs on a ladder we’re no longer climbing or

ladder we’re no longer climbing or

ladder we’re no longer climbing or waiting in line we can put together a

waiting in line we can put together a

waiting in line we can put together a portfolio of activities but think of

portfolio of activities but think of

portfolio of activities but think of those three steps

those three steps

those three steps first is inclusion getting in the door a

first is inclusion getting in the door a

first is inclusion getting in the door a matter of mastery mastering technical

matter of mastery mastering technical

matter of mastery mastering technical skills the second is influence getting a

skills the second is influence getting a

skills the second is influence getting a seat at the table relationships

seat at the table relationships

seat at the table relationships belonging I’m here I will deserve to be

belonging I’m here I will deserve to be

belonging I’m here I will deserve to be here but the third to me is the most

here but the third to me is the most

here but the third to me is the most important and that’s impact that’s a

important and that’s impact that’s a

important and that’s impact that’s a vision of how we make the world a better

vision of how we make the world a better

vision of how we make the world a better place and as far as I’m concerned that’s

place and as far as I’m concerned that’s

place and as far as I’m concerned that’s what our career journey should be all

what our career journey should be all

what our career journey should be all about ensuring that we have more and

about ensuring that we have more and

about ensuring that we have more and more impact outside the current

more impact outside the current

more impact outside the current structures to make the world a better

structures to make the world a better

structures to make the world a better place thank you

place thank you

place thank you [Applause]

”

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