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Financial Inclusion — A National Security Imperative | Amit Sharma | TEDxBeaconStreet


so I’ve spent half of my career

so I’ve spent half of my career disenfranchising people millions and

disenfranchising people millions and

disenfranchising people millions and millions of people including people like

millions of people including people like

millions of people including people like my parents from accessing the modern

my parents from accessing the modern

my parents from accessing the modern economy and my parents came to this

economy and my parents came to this

economy and my parents came to this country I’m the son of immigrants they

country I’m the son of immigrants they

country I’m the son of immigrants they came to this country in search of

came to this country in search of

came to this country in search of Economic Opportunity and my elder

Economic Opportunity and my elder

Economic Opportunity and my elder brother and I saw firsthand how vital

brother and I saw firsthand how vital

brother and I saw firsthand how vital and important financial access was to

and important financial access was to

and important financial access was to them to start and grow their businesses

them to start and grow their businesses

them to start and grow their businesses to send us to the best schools

to send us to the best schools

to send us to the best schools importantly to send money home to their

importantly to send money home to their

importantly to send money home to their friends and family who really needed it

friends and family who really needed it

friends and family who really needed it and part of that was they instilling

and part of that was they instilling

and part of that was they instilling into us a very very strong sense of

into us a very very strong sense of

into us a very very strong sense of financial education and not only to

financial education and not only to

financial education and not only to ensure that we avoided exploitation but

ensure that we avoided exploitation but

ensure that we avoided exploitation but also that we were put on a solid footing

also that we were put on a solid footing

also that we were put on a solid footing with strong financial behaviors

with strong financial behaviors

with strong financial behaviors responsible financial behaviors but what

responsible financial behaviors but what

responsible financial behaviors but what my parents didn’t understand or realize

my parents didn’t understand or realize

my parents didn’t understand or realize at the time was I was gonna make it very

at the time was I was gonna make it very

at the time was I was gonna make it very hard for them for for them to accomplish

hard for them for for them to accomplish

hard for them for for them to accomplish their own financial goals and it wasn’t

their own financial goals and it wasn’t

their own financial goals and it wasn’t because I would out spend my budget or

because I would out spend my budget or

because I would out spend my budget or misuse a credit card or be so generally

misuse a credit card or be so generally

misuse a credit card or be so generally undisciplined that they need to send me

undisciplined that they need to send me

undisciplined that they need to send me to military school they did send me to

to military school they did send me to

to military school they did send me to military school now it was well into my

military school now it was well into my

military school now it was well into my career starting a family gainfully

career starting a family gainfully

career starting a family gainfully employed where I was given some

employed where I was given some

employed where I was given some opportunity to do some meaningful work

opportunity to do some meaningful work

opportunity to do some meaningful work but true drifts enfranchisement would

but true drifts enfranchisement would

but true drifts enfranchisement would start them after the tragic events of

start them after the tragic events of

start them after the tragic events of 9/11 I was given the opportunity to join

9/11 I was given the opportunity to join

9/11 I was given the opportunity to join the US Treasury Department join our

the US Treasury Department join our

the US Treasury Department join our counterterrorism fight only to use

counterterrorism fight only to use

counterterrorism fight only to use economics and finance to combat illicit

economics and finance to combat illicit

economics and finance to combat illicit threats see we realized that the

threats see we realized that the

threats see we realized that the financial and commercial system that

financial and commercial system that

financial and commercial system that which we all thrive on that is necessary

which we all thrive on that is necessary

which we all thrive on that is necessary for everyday lives is equally important

for everyday lives is equally important

for everyday lives is equally important to criminals right to build and support

to criminals right to build and support

to criminals right to build and support a terrorist organization to launder the

a terrorist organization to launder the

a terrorist organization to launder the funds of drug trafficker a weapons

funds of drug trafficker a weapons

funds of drug trafficker a weapons proliferate er to hide the assets of a

proliferate er to hide the assets of a

proliferate er to hide the assets of a corrupt dictator but their dependence on

corrupt dictator but their dependence on

corrupt dictator but their dependence on that system also meant we could find

that system also meant we could find

that system also meant we could find ways to fort them by attacking and

ways to fort them by attacking and

ways to fort them by attacking and shutting down the networks and

shutting down the networks and

shutting down the networks and financial infrastructure that they they

financial infrastructure that they they

financial infrastructure that they they need to sustain themselves and we had a

need to sustain themselves and we had a

need to sustain themselves and we had a lot of really early good traction a lot

lot of really early good traction a lot

lot of really early good traction a lot of successes we identified and

of successes we identified and

of successes we identified and sanctioned individuals and companies

sanctioned individuals and companies

sanctioned individuals and companies that were facilitating terrorism

that were facilitating terrorism

that were facilitating terrorism globally we were freezing hundreds of

globally we were freezing hundreds of

globally we were freezing hundreds of millions of dollars associated with

millions of dollars associated with

millions of dollars associated with these networks we all of while

these networks we all of while

these networks we all of while strengthening global anti money

strengthening global anti money

strengthening global anti money laundering and compliance frameworks to

laundering and compliance frameworks to

laundering and compliance frameworks to make it harder riskier costlier for bad

make it harder riskier costlier for bad

make it harder riskier costlier for bad guys to do their work but we were also

guys to do their work but we were also

guys to do their work but we were also creating a system and a set of

creating a system and a set of

creating a system and a set of circumstances that would make it

circumstances that would make it

circumstances that would make it incredibly difficult for

incredibly difficult for

incredibly difficult for well-intentioned legitimate everyday

well-intentioned legitimate everyday

well-intentioned legitimate everyday everyday transactions to transpire see

everyday transactions to transpire see

everyday transactions to transpire see as a result of rising global compliance

as a result of rising global compliance

as a result of rising global compliance and regulatory needs and in requirements

and regulatory needs and in requirements

and regulatory needs and in requirements hundreds of millions of people were

hundreds of millions of people were

hundreds of millions of people were being negatively impacted and it was

being negatively impacted and it was

being negatively impacted and it was having a disproportionate impact on

having a disproportionate impact on

having a disproportionate impact on certain types of customers in particular

certain types of customers in particular

certain types of customers in particular poor countries low moderate income

poor countries low moderate income

poor countries low moderate income individuals certain types of entities

individuals certain types of entities

individuals certain types of entities like charities money service businesses

like charities money service businesses

like charities money service businesses correspondent banks all thought to be

correspondent banks all thought to be

correspondent banks all thought to be more vulnerable to terrorist financing

more vulnerable to terrorist financing

more vulnerable to terrorist financing exploitation or certain kinds of

exploitation or certain kinds of

exploitation or certain kinds of transactions global remittances

transactions global remittances

transactions global remittances international money transfers because

international money transfers because

international money transfers because they too were potentially vulnerable to

they too were potentially vulnerable to

they too were potentially vulnerable to exploitation by illicit actors we were

exploitation by illicit actors we were

exploitation by illicit actors we were spending so much time looking for these

spending so much time looking for these

spending so much time looking for these bad guys that we were forgetting about

bad guys that we were forgetting about

bad guys that we were forgetting about the national security implications of

the national security implications of

the national security implications of financial exclusion see as a result of

financial exclusion see as a result of

financial exclusion see as a result of growing financial compliance burdens

growing financial compliance burdens

growing financial compliance burdens many banks began the process of

many banks began the process of

many banks began the process of de-risking in other words denying or

de-risking in other words denying or

de-risking in other words denying or cutting off access to a number of very

cutting off access to a number of very

cutting off access to a number of very legitimate well-intentioned individuals

legitimate well-intentioned individuals

legitimate well-intentioned individuals in the financial system and this is

in the financial system and this is

in the financial system and this is having gross consequences on an

having gross consequences on an

having gross consequences on an international level and this is

international level and this is

international level and this is happening for two reasons one because

happening for two reasons one because

happening for two reasons one because compliance and risk management is

compliance and risk management is

compliance and risk management is expensive right as a result of increased

expensive right as a result of increased

expensive right as a result of increased compliance it’s not only from the US but

compliance it’s not only from the US but

compliance it’s not only from the US but globally we have seen the number of risk

globally we have seen the number of risk

globally we have seen the number of risk and compliance measures in the

and compliance measures in the

and compliance measures in the regulatory environment scale

regulatory environment scale

regulatory environment scale dramatically this is what it looks like

dramatically this is what it looks like

dramatically this is what it looks like just from 2000 to 2016

just from 2000 to 2016

just from 2000 to 2016 coupled with the fact that our growing

coupled with the fact that our growing

coupled with the fact that our growing financial regulatory blueprint this is

financial regulatory blueprint this is

financial regulatory blueprint this is how we manage the financial system an

how we manage the financial system an

how we manage the financial system an increase of enforcement actions we’re

increase of enforcement actions we’re

increase of enforcement actions we’re just the global banks alone received

just the global banks alone received

just the global banks alone received over three hundred and twenty billion

over three hundred and twenty billion

over three hundred and twenty billion dollars in fines through last year for

dollars in fines through last year for

dollars in fines through last year for negligence or lack of financial

negligence or lack of financial

negligence or lack of financial compliance controls this is on top of

compliance controls this is on top of

compliance controls this is on top of risk and compliance departments that are

risk and compliance departments that are

risk and compliance departments that are over twenty percent of the operating

over twenty percent of the operating

over twenty percent of the operating budget of most banks so this is a very

budget of most banks so this is a very

budget of most banks so this is a very very very risky endeavor but a very

very very risky endeavor but a very

very very risky endeavor but a very expensive endeavor but de-risking is

expensive endeavor but de-risking is

expensive endeavor but de-risking is having a massive massive negative

having a massive massive negative

having a massive massive negative consequence for the globe he realized

consequence for the globe he realized

consequence for the globe he realized that in the United States alone twenty

that in the United States alone twenty

that in the United States alone twenty more than twenty five percent are either

more than twenty five percent are either

more than twenty five percent are either unbanked or underbanked globally that’s

unbanked or underbanked globally that’s

unbanked or underbanked globally that’s two and a half to three and a half

two and a half to three and a half

two and a half to three and a half billion people as hundreds of millions

billion people as hundreds of millions

billion people as hundreds of millions of international money transfers get

of international money transfers get

of international money transfers get frozen you’re talking a vital line for

frozen you’re talking a vital line for

frozen you’re talking a vital line for assistance to poor countries at four

assistance to poor countries at four

assistance to poor countries at four hundred and forty billion dollars yearly

hundred and forty billion dollars yearly

hundred and forty billion dollars yearly of global remittance flows that’s three

of global remittance flows that’s three

of global remittance flows that’s three times foreign aid many poor countries

times foreign aid many poor countries

times foreign aid many poor countries rely on this for vital financial

rely on this for vital financial

rely on this for vital financial assistance my own parents and many of

assistance my own parents and many of

assistance my own parents and many of their friends started going to their

their friends started going to their

their friends started going to their Indian grocers to send money home

Indian grocers to send money home

Indian grocers to send money home unreliable maybe but certainly efficient

unreliable maybe but certainly efficient

unreliable maybe but certainly efficient for them when other channels get knocked

for them when other channels get knocked

for them when other channels get knocked off institutions were getting blocked

off institutions were getting blocked

off institutions were getting blocked out correspondent banks were starting to

out correspondent banks were starting to

out correspondent banks were starting to lose access to their Western and US

lose access to their Western and US

lose access to their Western and US counterparts even charity’s friends of

counterparts even charity’s friends of

counterparts even charity’s friends of mine that were working Ebola relief in

mine that were working Ebola relief in

mine that were working Ebola relief in Africa or vital humanitarian natural

Africa or vital humanitarian natural

Africa or vital humanitarian natural disaster relief in South of Southeast

disaster relief in South of Southeast

disaster relief in South of Southeast Asia and the Caribbean most recently

Asia and the Caribbean most recently

Asia and the Caribbean most recently weeks and weeks of payment delays in

weeks and weeks of payment delays in

weeks and weeks of payment delays in many charities just unable to establish

many charities just unable to establish

many charities just unable to establish a bank account because of increased

a bank account because of increased

a bank account because of increased scrutiny and what happens is when

scrutiny and what happens is when

scrutiny and what happens is when economically otherwise economic actors

economically otherwise economic actors

economically otherwise economic actors are denied formal services they go to

are denied formal services they go to

are denied formal services they go to alternatives payday lenders check

alternatives payday lenders check

alternatives payday lenders check cashers loan sharks these guys are

cashers loan sharks these guys are

cashers loan sharks these guys are performing a vital service but often are

performing a vital service but often are

performing a vital service but often are costly and serve to exacerbate poor

costly and serve to exacerbate poor

costly and serve to exacerbate poor financial decisions which underscores an

financial decisions which underscores an

financial decisions which underscores an even bigger epidemic that we’re facing

even bigger epidemic that we’re facing

even bigger epidemic that we’re facing which is the destruction of her

which is the destruction of her

which is the destruction of her financial health right do you realize

financial health right do you realize

financial health right do you realize that in this country

that in this country

that in this country almost 50% of Americans cannot cope with

almost 50% of Americans cannot cope with

almost 50% of Americans cannot cope with an unexpected expense of $400 or more

an unexpected expense of $400 or more

an unexpected expense of $400 or more almost two-thirds of Americans struggle

almost two-thirds of Americans struggle

almost two-thirds of Americans struggle financially with just basic budgeting

financially with just basic budgeting

financially with just basic budgeting and expense management financial health

and expense management financial health

and expense management financial health is just as important as physical health

is just as important as physical health

is just as important as physical health but the fact is to a traditional bank if

but the fact is to a traditional bank if

but the fact is to a traditional bank if you’re low income you’re high-risk if

you’re low income you’re high-risk if

you’re low income you’re high-risk if you have volatile income you’re

you have volatile income you’re

you have volatile income you’re high-risk if you’re new to the financial

high-risk if you’re new to the financial

high-risk if you’re new to the financial system

system

system you’re high-risk if you’re sending money

you’re high-risk if you’re sending money

you’re high-risk if you’re sending money to and from an international

to and from an international

to and from an international jurisdiction of frontier market

jurisdiction of frontier market

jurisdiction of frontier market especially one consider an IRA high-risk

especially one consider an IRA high-risk

especially one consider an IRA high-risk you are high-risk we’re spending all

you are high-risk we’re spending all

you are high-risk we’re spending all this time looking at at the the

this time looking at at the the

this time looking at at the the financial implications and asking

financial implications and asking

financial implications and asking implications of money laundering

implications of money laundering

implications of money laundering terrorist financing that we’re actually

terrorist financing that we’re actually

terrorist financing that we’re actually failing to understand the nash security

failing to understand the nash security

failing to understand the nash security implications of financial exclusion now

implications of financial exclusion now

implications of financial exclusion now everyone understands the term a

everyone understands the term a

everyone understands the term a needle-in-a-haystack we focus so much on

needle-in-a-haystack we focus so much on

needle-in-a-haystack we focus so much on finding the illicit needles that we’re

finding the illicit needles that we’re

finding the illicit needles that we’re forgetting about the importance of the

forgetting about the importance of the

forgetting about the importance of the hay itself not only in terms of the

hay itself not only in terms of the

hay itself not only in terms of the disruption to well-intentioned

disruption to well-intentioned

disruption to well-intentioned well-meaning legitimate transfers but

well-meaning legitimate transfers but

well-meaning legitimate transfers but also the richest of data in information

also the richest of data in information

also the richest of data in information that those legitimate transfers

that those legitimate transfers

that those legitimate transfers represent there are solutions first off

represent there are solutions first off

represent there are solutions first off we can’t see regulation only as a burden

we can’t see regulation only as a burden

we can’t see regulation only as a burden it can also be a value-added asset right

it can also be a value-added asset right

it can also be a value-added asset right all anti-money laundering compliance

all anti-money laundering compliance

all anti-money laundering compliance programs come down to one question do

programs come down to one question do

programs come down to one question do you know your customer what their

you know your customer what their

you know your customer what their financial intents are what their

financial intents are what their

financial intents are what their financial needs are what their source of

financial needs are what their source of

financial needs are what their source of funds are what their expectations are

funds are what their expectations are

funds are what their expectations are these are the exact same questions to

these are the exact same questions to

these are the exact same questions to serve proactively serve clients in need

serve proactively serve clients in need

serve proactively serve clients in need and yet the very information that global

and yet the very information that global

and yet the very information that global compliance departments collect on you

compliance departments collect on you

compliance departments collect on you and know your customer customer due

and know your customer customer due

and know your customer customer due diligence often sits unleveraged in

diligence often sits unleveraged in

diligence often sits unleveraged in those compliance departments unused the

those compliance departments unused the

those compliance departments unused the very analytics processes we use to

very analytics processes we use to

very analytics processes we use to analyze illicit financial crime can be

analyze illicit financial crime can be

analyze illicit financial crime can be used to understand credit profiles and

used to understand credit profiles and

used to understand credit profiles and legitimate need where we actually

legitimate need where we actually

legitimate need where we actually address actual risk not perceived risk

address actual risk not perceived risk

address actual risk not perceived risk we need stronger and smarter risk

we need stronger and smarter risk

we need stronger and smarter risk management not simply more compliance

management not simply more compliance

management not simply more compliance management number two we need to take a

management number two we need to take a

management number two we need to take a whole system’s approach and look at

whole system’s approach and look at

whole system’s approach and look at positive we

positive we

positive we Ward’s not just punitive measures to

Ward’s not just punitive measures to

Ward’s not just punitive measures to provide for financial inclusion and that

provide for financial inclusion and that

provide for financial inclusion and that whole systems approach me and everyone

whole systems approach me and everyone

whole systems approach me and everyone has a role here regulators need to

has a role here regulators need to

has a role here regulators need to encourage positive financial innovation

encourage positive financial innovation

encourage positive financial innovation with measured risk while the US

with measured risk while the US

with measured risk while the US regulators are somewhat risk-averse UK

regulators are somewhat risk-averse UK

regulators are somewhat risk-averse UK has set up a financial industry sandbox

has set up a financial industry sandbox

has set up a financial industry sandbox bringing banks and innovators together

bringing banks and innovators together

bringing banks and innovators together to explore new technologies some of

to explore new technologies some of

to explore new technologies some of those technologies and mobile

those technologies and mobile

those technologies and mobile communications and digital ID can break

communications and digital ID can break

communications and digital ID can break down the barriers for access and perform

down the barriers for access and perform

down the barriers for access and perform vital customer due diligence at the same

vital customer due diligence at the same

vital customer due diligence at the same time technologies like the blockchain

time technologies like the blockchain

time technologies like the blockchain can build surveillance and trust in the

can build surveillance and trust in the

can build surveillance and trust in the system while protecting privacy and

system while protecting privacy and

system while protecting privacy and autonomy at the same time policy makers

autonomy at the same time policy makers

autonomy at the same time policy makers need to look at community based

need to look at community based

need to look at community based financial engagement as a driver to that

financial engagement as a driver to that

financial engagement as a driver to that access not simply look to cut them small

access not simply look to cut them small

access not simply look to cut them small business lending Community Development

business lending Community Development

business lending Community Development financial institutions are often the

financial institutions are often the

financial institutions are often the best position to understand local needs

best position to understand local needs

best position to understand local needs and assess local risk and financial

and assess local risk and financial

and assess local risk and financial institutions need to look at community

institutions need to look at community

institutions need to look at community based groups and social services

based groups and social services

based groups and social services low-income housing workforce development

low-income housing workforce development

low-income housing workforce development as financial access points because those

as financial access points because those

as financial access points because those groups are often the ones that have the

groups are often the ones that have the

groups are often the ones that have the highest trust in communities especially

highest trust in communities especially

highest trust in communities especially when trust in banks is at an all-time

when trust in banks is at an all-time

when trust in banks is at an all-time low an understanding is also low

low an understanding is also low

low an understanding is also low and finally educators schools need to

and finally educators schools need to

and finally educators schools need to build financial education into the

build financial education into the

build financial education into the curricula do you understand that five

curricula do you understand that five

curricula do you understand that five out of 50 states in this country

out of 50 states in this country

out of 50 states in this country actually require one course for a

actually require one course for a

actually require one course for a graduating senior right and their

graduating senior right and their

graduating senior right and their studies upon studies that show that

studies upon studies that show that

studies upon studies that show that there’s a direct link between the level

there’s a direct link between the level

there’s a direct link between the level of education and the sustainability of

of education and the sustainability of

of education and the sustainability of positive financial responsibility but we

positive financial responsibility but we

positive financial responsibility but we send our folks out into the community

send our folks out into the community

send our folks out into the community financially illiterate as a friend of

financially illiterate as a friend of

financially illiterate as a friend of mine said knowledge without access may

mine said knowledge without access may

mine said knowledge without access may be harmless but access without knowledge

be harmless but access without knowledge

be harmless but access without knowledge is destructive just look at the recent

is destructive just look at the recent

is destructive just look at the recent mortgage crisis and you might be asked

mortgage crisis and you might be asked

mortgage crisis and you might be asked me after all this destruction what am i

me after all this destruction what am i

me after all this destruction what am i doing I’m doing my penance and my

doing I’m doing my penance and my

doing I’m doing my penance and my penance is an effort we called fin

penance is an effort we called fin

penance is an effort we called fin cluesive capital we’re trying to put

cluesive capital we’re trying to put

cluesive capital we’re trying to put some of these strategies to play

some of these strategies to play

some of these strategies to play bringing new technologies and analytics

bringing new technologies and analytics

bringing new technologies and analytics in the blockchain and combining them

in the blockchain and combining them

in the blockchain and combining them with traditional financial services to

with traditional financial services to

with traditional financial services to break down barriers bring down costs

break down barriers bring down costs

break down barriers bring down costs and to bring down friction but enhance

and to bring down friction but enhance

and to bring down friction but enhance security and transparency at the same

security and transparency at the same

security and transparency at the same time we’re linking community-based

time we’re linking community-based

time we’re linking community-based action groups with traditional financial

action groups with traditional financial

action groups with traditional financial services through technology to drive

services through technology to drive

services through technology to drive better inclusion more cost-effectively

better inclusion more cost-effectively

better inclusion more cost-effectively and we’re trying to enhance risk

and we’re trying to enhance risk

and we’re trying to enhance risk management systems to do more on the

management systems to do more on the

management systems to do more on the service side not just the compliance

service side not just the compliance

service side not just the compliance side the net result should be greater

side the net result should be greater

side the net result should be greater financial access and inclusion more

financial access and inclusion more

financial access and inclusion more resilient households and communities and

resilient households and communities and

resilient households and communities and a stronger more secure financial system

a stronger more secure financial system

a stronger more secure financial system prepping for this event I was reminded

prepping for this event I was reminded

prepping for this event I was reminded that President Kennedy was faced with

that President Kennedy was faced with

that President Kennedy was faced with amazingly unique geopolitical challenges

amazingly unique geopolitical challenges

amazingly unique geopolitical challenges and in his wisdom he understood that

and in his wisdom he understood that

and in his wisdom he understood that grassroots development was vital to our

grassroots development was vital to our

grassroots development was vital to our national security it was under his

national security it was under his

national security it was under his leadership that the Peace Corps was born

leadership that the Peace Corps was born

leadership that the Peace Corps was born if we understand that our day to day

if we understand that our day to day

if we understand that our day to day lives require financial access and

lives require financial access and

lives require financial access and engagement and education then we have to

engagement and education then we have to

engagement and education then we have to see that engagement as a fundamental

see that engagement as a fundamental

see that engagement as a fundamental human right which means that a denial of

human right which means that a denial of

human right which means that a denial of it should not be judged or conditioned

it should not be judged or conditioned

it should not be judged or conditioned on the perception of one’s risk or

on the perception of one’s risk or

on the perception of one’s risk or affiliation today the lines of division

affiliation today the lines of division

affiliation today the lines of division are growing and the exacerbated by the

are growing and the exacerbated by the

are growing and the exacerbated by the fact that people are struggling to meet

fact that people are struggling to meet

fact that people are struggling to meet their everyday financial needs and yet

their everyday financial needs and yet

their everyday financial needs and yet we continue to have this debate of

we continue to have this debate of

we continue to have this debate of trading away Community Development Goals

trading away Community Development Goals

trading away Community Development Goals Community Development tools in order to

Community Development tools in order to

Community Development tools in order to protect our national security but I

protect our national security but I

protect our national security but I implore you to look at financial

implore you to look at financial

implore you to look at financial inclusion is not simply a noteworthy

inclusion is not simply a noteworthy

inclusion is not simply a noteworthy social development goal but a vital tool

social development goal but a vital tool

social development goal but a vital tool to our national international security

to our national international security

to our national international security and that’s an idea I think is worth

and that’s an idea I think is worth

and that’s an idea I think is worth spreading thank you

spreading thank you

spreading thank you [Applause]

”

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