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Speak Up. Where It Counts. Loudly. | Michael Hankin | TEDxWilmingtonSalon


[Applause]

[Applause] [Music]

white supremacist Nazi Flags Nazi

white supremacist Nazi Flags Nazi salutes clashing with a group of

salutes clashing with a group of

salutes clashing with a group of protesters over the removal of a

protesters over the removal of a

protesters over the removal of a Confederate statue someone drove a car

Confederate statue someone drove a car

Confederate statue someone drove a car into a group of people intentionally

into a group of people intentionally

into a group of people intentionally and a woman was killed Charlottesville

and a woman was killed Charlottesville

and a woman was killed Charlottesville Virginia America 2017 Charlottesville

Virginia America 2017 Charlottesville

Virginia America 2017 Charlottesville hit me hard really hard is this our new

hit me hard really hard is this our new

hit me hard really hard is this our new reality sadly it looks a lot like our

reality sadly it looks a lot like our

reality sadly it looks a lot like our old reality the racial division that has

old reality the racial division that has

old reality the racial division that has haunted this country for over 200 years

haunted this country for over 200 years

haunted this country for over 200 years is still with us what happened in

is still with us what happened in

is still with us what happened in Charlottesville could happen anywhere

Charlottesville could happen anywhere

Charlottesville could happen anywhere any city or town across this country I

any city or town across this country I

any city or town across this country I think we all watch the news with a

think we all watch the news with a

think we all watch the news with a disturbing sense of helplessness what

disturbing sense of helplessness what

disturbing sense of helplessness what can we do about it what can I do about

can we do about it what can I do about

can we do about it what can I do about it

it

it as a CEO as the leader of a business

as a CEO as the leader of a business

as a CEO as the leader of a business with over 500 employees I struggled with

with over 500 employees I struggled with

with over 500 employees I struggled with how to react there was so much I wanted

how to react there was so much I wanted

how to react there was so much I wanted to say to our employees how shocked I

to say to our employees how shocked I

to say to our employees how shocked I was how disappointed how worried I was

was how disappointed how worried I was

was how disappointed how worried I was the riots were on a Saturday and

the riots were on a Saturday and

the riots were on a Saturday and throughout Saturday night and all Sunday

throughout Saturday night and all Sunday

throughout Saturday night and all Sunday I wondered whether I should reach out to

I wondered whether I should reach out to

I wondered whether I should reach out to our employees or whether because the

our employees or whether because the

our employees or whether because the issues were so politically charged so

issues were so politically charged so

issues were so politically charged so sensitive I should keep my thoughts to

sensitive I should keep my thoughts to

sensitive I should keep my thoughts to myself I knew better

myself I knew better

myself I knew better it was time for me to speak up it wasn’t

it was time for me to speak up it wasn’t

it was time for me to speak up it wasn’t hard to put words to paper but I I just

hard to put words to paper but I I just

hard to put words to paper but I I just wanted to get it right I I wanted to to

wanted to get it right I I wanted to to

wanted to get it right I I wanted to to convey not only what I was feeling but

convey not only what I was feeling but

convey not only what I was feeling but also to encourage others to speak up so

also to encourage others to speak up so

also to encourage others to speak up so it took me over two days to get

it took me over two days to get

it took me over two days to get comfortable with my message I put it out

comfortable with my message I put it out

comfortable with my message I put it out on my blog on Wednesday morning I made

on my blog on Wednesday morning I made

on my blog on Wednesday morning I made it clear what we saw in charlottesville

it clear what we saw in charlottesville

it clear what we saw in charlottesville must not be tolerated the racism bigotry

must not be tolerated the racism bigotry

must not be tolerated the racism bigotry hatred any semitism it’s just revolting

hatred any semitism it’s just revolting

hatred any semitism it’s just revolting I thought it was well received I got

I thought it was well received I got

I thought it was well received I got more likes and comments than ever before

more likes and comments than ever before

more likes and comments than ever before our our employees seem to understand

our our employees seem to understand

our our employees seem to understand what I was trying to say and appreciate

what I was trying to say and appreciate

what I was trying to say and appreciate me putting it out there I was feeling

me putting it out there I was feeling

me putting it out there I was feeling better about it I thought I’d done the

better about it I thought I’d done the

better about it I thought I’d done the right thing and then at the end of the

right thing and then at the end of the

right thing and then at the end of the week one of our younger colleagues

week one of our younger colleagues

week one of our younger colleagues confronted me I like what you wrote but

confronted me I like what you wrote but

confronted me I like what you wrote but why did it take you so long

those were his exact words and I was

those were his exact words and I was stunned and I knew he was right why did

stunned and I knew he was right why did

stunned and I knew he was right why did it take me so long to speak up this

it take me so long to speak up this

it take me so long to speak up this isn’t easy for me it’s a way out of my

isn’t easy for me it’s a way out of my

isn’t easy for me it’s a way out of my comfort zone trust me

comfort zone trust me

comfort zone trust me I really am a very nervous public

I really am a very nervous public

I really am a very nervous public speaker but now I know more than ever

speaker but now I know more than ever

speaker but now I know more than ever how important it is for people in my

how important it is for people in my

how important it is for people in my position

position

position CEOs business leaders to speak up we

CEOs business leaders to speak up we

CEOs business leaders to speak up we must do our part this has been a journey

must do our part this has been a journey

must do our part this has been a journey it all started about 10 years ago when I

it all started about 10 years ago when I

it all started about 10 years ago when I put myself out in a very public way when

put myself out in a very public way when

put myself out in a very public way when a local environmental project Brown

a local environmental project Brown

a local environmental project Brown advisories office in Baltimore

advisories office in Baltimore

advisories office in Baltimore sits out on a pier water on three sides

sits out on a pier water on three sides

sits out on a pier water on three sides it really is beautiful this is a view

it really is beautiful this is a view

it really is beautiful this is a view that we often look at in the morning and

that we often look at in the morning and

that we often look at in the morning and it reminds us of the progress we’ve made

it reminds us of the progress we’ve made

it reminds us of the progress we’ve made but also of the progress we must still

but also of the progress we must still

but also of the progress we must still make Baltimore’s Harbor an old

make Baltimore’s Harbor an old

make Baltimore’s Harbor an old industrial city Harbor is just what you

industrial city Harbor is just what you

industrial city Harbor is just what you would think decades of neglect leaky

would think decades of neglect leaky

would think decades of neglect leaky sewage pipes stormwater runoff and trash

sewage pipes stormwater runoff and trash

sewage pipes stormwater runoff and trash yes 50 years after the Keep America

yes 50 years after the Keep America

yes 50 years after the Keep America Beautiful campaign people still litter

Beautiful campaign people still litter

Beautiful campaign people still litter there are days where it could it’s just

there are days where it could it’s just

there are days where it could it’s just disgusting

disgusting

disgusting I remember thinking something has to be

I remember thinking something has to be

I remember thinking something has to be done about this someone’s got to do

done about this someone’s got to do

done about this someone’s got to do something and then I look to my left and

something and then I look to my left and

something and then I look to my left and I look to my right and there was no one

I look to my right and there was no one

I look to my right and there was no one there and the someone became me the next

there and the someone became me the next

there and the someone became me the next thing I knew there I was at a press

thing I knew there I was at a press

thing I knew there I was at a press conference with the mayor of Baltimore

conference with the mayor of Baltimore

conference with the mayor of Baltimore kicking off a ten year effort to clean

kicking off a ten year effort to clean

kicking off a ten year effort to clean up the harbor the goal to make it

up the harbor the goal to make it

up the harbor the goal to make it swimmable and fishable in 2020 and then

swimmable and fishable in 2020 and then

swimmable and fishable in 2020 and then I really got out of my comfort zone I

I really got out of my comfort zone I

I really got out of my comfort zone I stepped forward and I said I would be

stepped forward and I said I would be

stepped forward and I said I would be the first person

the first person

the first person to swim across the harbor when we got

to swim across the harbor when we got

to swim across the harbor when we got the job done

people thought I was crazy really crazy

people thought I was crazy really crazy they still do I look at that picture I

they still do I look at that picture I

they still do I look at that picture I know what they’re thinking I’ve heard

know what they’re thinking I’ve heard

know what they’re thinking I’ve heard you’re gonna get sick that’s

you’re gonna get sick that’s

you’re gonna get sick that’s understandable you’re gonna drown that

understandable you’re gonna drown that

understandable you’re gonna drown that one puzzled me it’s not that far across

one puzzled me it’s not that far across

one puzzled me it’s not that far across and I think I’m a good enough swimmer

and I think I’m a good enough swimmer

and I think I’m a good enough swimmer but for many reasons I knew we could do

but for many reasons I knew we could do

but for many reasons I knew we could do it changes and regulations

it changes and regulations

it changes and regulations creative financing and new technology if

creative financing and new technology if

creative financing and new technology if you don’t already know them you should

you don’t already know them you should

you don’t already know them you should mister trash will professor trash will

mister trash will professor trash will

mister trash will professor trash will and soon to be installed Captain trash

and soon to be installed Captain trash

and soon to be installed Captain trash will solar powered water powered trash

will solar powered water powered trash

will solar powered water powered trash collectors they’re beautiful check out

collectors they’re beautiful check out

collectors they’re beautiful check out those eyes they’re famous to over 40

those eyes they’re famous to over 40

those eyes they’re famous to over 40 million hits on social media and on the

million hits on social media and on the

million hits on social media and on the top 10 of Reddit and not just once

top 10 of Reddit and not just once

top 10 of Reddit and not just once they’re also really really effective

they’re also really really effective

they’re also really really effective look at the data on their websites in

look at the data on their websites in

look at the data on their websites in just three years they’ve collected over

just three years they’ve collected over

just three years they’ve collected over 735 tons of trash 600,000 plastic

735 tons of trash 600,000 plastic

735 tons of trash 600,000 plastic bottles and 500,000 of those blue

bottles and 500,000 of those blue

bottles and 500,000 of those blue plastic grocery bags and this one this

plastic grocery bags and this one this

plastic grocery bags and this one this is my favorite 9.8 million cigarette

is my favorite 9.8 million cigarette

is my favorite 9.8 million cigarette butts I don’t know how they count them

butts I don’t know how they count them

butts I don’t know how they count them but they would fill a swimming pool

but they would fill a swimming pool

but they would fill a swimming pool that’s disgusting and I’m not swimming

that’s disgusting and I’m not swimming

that’s disgusting and I’m not swimming across that we knew it was time time to

across that we knew it was time time to

across that we knew it was time time to make a stand time the plant a flag and

make a stand time the plant a flag and

make a stand time the plant a flag and time to say publicly very publicly let’s

time to say publicly very publicly let’s

time to say publicly very publicly let’s not make any more excuses let’s get the

not make any more excuses let’s get the

not make any more excuses let’s get the job done

job done

job done and it was time for all of us especially

and it was time for all of us especially

and it was time for all of us especially for me to speak up it was my personal

for me to speak up it was my personal

for me to speak up it was my personal commitment as a business leader behind

commitment as a business leader behind

commitment as a business leader behind an environmental project

an environmental project

an environmental project that really got people’s attention I

feel great about it with three years

feel great about it with three years left to go we made a lot of progress

left to go we made a lot of progress

left to go we made a lot of progress there’s over 1 billion dollars in

there’s over 1 billion dollars in

there’s over 1 billion dollars in infrastructure projects underway we will

infrastructure projects underway we will

infrastructure projects underway we will get the job done and I will swim across

get the job done and I will swim across

get the job done and I will swim across bottom of harbor in 2020 and I won’t be

bottom of harbor in 2020 and I won’t be

bottom of harbor in 2020 and I won’t be alone many of you guys gonna be there

alone many of you guys gonna be there

alone many of you guys gonna be there right with me right there’s a sign-up

right with me right there’s a sign-up

right with me right there’s a sign-up sheet on our website we’re an advisory

sheet on our website we’re an advisory

sheet on our website we’re an advisory com it’s got lots of interesting

com it’s got lots of interesting

com it’s got lots of interesting questions right now it wants to know

questions right now it wants to know

questions right now it wants to know what stroke you’re going to use leading

what stroke you’re going to use leading

what stroke you’re going to use leading this effort has been a game changer

this effort has been a game changer

this effort has been a game changer for the project and for me personally no

for the project and for me personally no

for the project and for me personally no one should underestimate the impact that

one should underestimate the impact that

one should underestimate the impact that a business leader can make speaking up

a business leader can make speaking up

a business leader can make speaking up taking charge and putting the clout of a

taking charge and putting the clout of a

taking charge and putting the clout of a sizeable employer behind an

sizeable employer behind an

sizeable employer behind an environmental project it’s taught me

environmental project it’s taught me

environmental project it’s taught me some of the most valuable lessons of my

some of the most valuable lessons of my

some of the most valuable lessons of my life the role that a business leader can

life the role that a business leader can

life the role that a business leader can play and should play the value of my own

play and should play the value of my own

play and should play the value of my own voice and the need to get comfortable

voice and the need to get comfortable

voice and the need to get comfortable using it it’s taken a lot of time no

using it it’s taken a lot of time no

using it it’s taken a lot of time no question about it my board of directors

question about it my board of directors

question about it my board of directors some of my colleagues have been pretty

some of my colleagues have been pretty

some of my colleagues have been pretty vocal about this why are you taking so

vocal about this why are you taking so

vocal about this why are you taking so much time away from your job as CEO my

much time away from your job as CEO my

much time away from your job as CEO my day job as I often call it don’t you

day job as I often call it don’t you

day job as I often call it don’t you already have too much on your plate I’ve

already have too much on your plate I’ve

already have too much on your plate I’ve also heard you’re doing too much and

also heard you’re doing too much and

also heard you’re doing too much and CEOs should just worry about the numbers

CEOs should just worry about the numbers

CEOs should just worry about the numbers the numbers being CEO was about lot a

the numbers being CEO was about lot a

the numbers being CEO was about lot a lot more than numbers not that they’re

lot more than numbers not that they’re

lot more than numbers not that they’re not important they’re especially

not important they’re especially

not important they’re especially important to us I work at an investment

important to us I work at an investment

important to us I work at an investment firm but if all we did was focus on the

firm but if all we did was focus on the

firm but if all we did was focus on the numbers I wouldn’t be doing my job as

numbers I wouldn’t be doing my job as

numbers I wouldn’t be doing my job as CEO our leadership

CEO our leadership

CEO our leadership is needed outside the four walls of our

is needed outside the four walls of our

is needed outside the four walls of our offices as well our skills are needed

offices as well our skills are needed

offices as well our skills are needed our focus on results organizing

our focus on results organizing

our focus on results organizing effective teams setting deadlines using

effective teams setting deadlines using

effective teams setting deadlines using data holding people accountable all the

data holding people accountable all the

data holding people accountable all the things that are so important to running

things that are so important to running

things that are so important to running successful businesses are critical to

successful businesses are critical to

successful businesses are critical to getting things done in our community and

getting things done in our community and

getting things done in our community and our voices our communities need our

our voices our communities need our

our voices our communities need our voices they’re perhaps more important

voices they’re perhaps more important

voices they’re perhaps more important than anything when a CEO speaks up

than anything when a CEO speaks up

than anything when a CEO speaks up people listen especially in areas where

people listen especially in areas where

people listen especially in areas where we’ve been too quiet

we’ve been too quiet

we’ve been too quiet the environment sustainability diversity

the environment sustainability diversity

the environment sustainability diversity and inclusion and sexual harassment and

and inclusion and sexual harassment and

and inclusion and sexual harassment and when we don’t speak up people think we

when we don’t speak up people think we

when we don’t speak up people think we don’t care and if people think we don’t

don’t care and if people think we don’t

don’t care and if people think we don’t care then they think they don’t need to

care then they think they don’t need to

care then they think they don’t need to care and that would be a huge mistake

care and that would be a huge mistake

care and that would be a huge mistake and really dangerous history is filled

and really dangerous history is filled

and really dangerous history is filled with painful lessons for those who look

with painful lessons for those who look

with painful lessons for those who look the other way and we do care we care

the other way and we do care we care

the other way and we do care we care deeply about these issues they’re on our

deeply about these issues they’re on our

deeply about these issues they’re on our employees minds they’re on our families

employees minds they’re on our families

employees minds they’re on our families minds they dominate conversations around

minds they dominate conversations around

minds they dominate conversations around the dinner table every night our

the dinner table every night our

the dinner table every night our children care about them our

children care about them our

children care about them our grandchildren care about them there’s a

grandchildren care about them there’s a

grandchildren care about them there’s a moral side to this as well our

moral side to this as well our

moral side to this as well our businesses occupy really large

businesses occupy really large

businesses occupy really large footprints in our communities and with

footprints in our communities and with

footprints in our communities and with that comes lots of benefits but also

that comes lots of benefits but also

that comes lots of benefits but also some things that we just have to do

some things that we just have to do

some things that we just have to do because they’re the right things to do

because they’re the right things to do

because they’re the right things to do speaking up it’s not an option it’s our

speaking up it’s not an option it’s our

speaking up it’s not an option it’s our responsibility so why have we been so

responsibility so why have we been so

responsibility so why have we been so quiet I really think that many CEOs

quiet I really think that many CEOs

quiet I really think that many CEOs around the country are just like me we

around the country are just like me we

around the country are just like me we struggle with our role and too often we

struggle with our role and too often we

struggle with our role and too often we listen to people advising us who say

listen to people advising us who say

listen to people advising us who say focus on the numbers

focus on the numbers

focus on the numbers speak up but only if it’s going to make

speak up but only if it’s going to make

speak up but only if it’s going to make a difference in the numbers focus on

a difference in the numbers focus on

a difference in the numbers focus on your day job and above all keep your

your day job and above all keep your

your day job and above all keep your head down not me and not anymore

head down not me and not anymore

head down not me and not anymore so when Charles Fong came around I

so when Charles Fong came around I

so when Charles Fong came around I really did understand my responsibility

really did understand my responsibility

really did understand my responsibility as a business leader my younger

as a business leader my younger

as a business leader my younger colleague was spot on and I’m really

colleague was spot on and I’m really

colleague was spot on and I’m really proud of him for feeling comfortable to

proud of him for feeling comfortable to

proud of him for feeling comfortable to speak up I was a day too late but I just

speak up I was a day too late but I just

speak up I was a day too late but I just wanted to get it right

wanted to get it right

wanted to get it right I wrote to our employees we must speak

I wrote to our employees we must speak

I wrote to our employees we must speak up it’s our responsibility to do so I

up it’s our responsibility to do so I

up it’s our responsibility to do so I know there are still business leaders

know there are still business leaders

know there are still business leaders around the country trying to keep their

around the country trying to keep their

around the country trying to keep their heads down but keeping our heads down

heads down but keeping our heads down

heads down but keeping our heads down isn’t helping anyone it’s not working

isn’t helping anyone it’s not working

isn’t helping anyone it’s not working it’s time to try something different

it’s time to try something different

it’s time to try something different it’s time to tell people how much we

it’s time to tell people how much we

it’s time to tell people how much we care it’s time to tell people what we

care it’s time to tell people what we

care it’s time to tell people what we saw in Charles fell is unacceptable

saw in Charles fell is unacceptable

saw in Charles fell is unacceptable I know these issues have become

I know these issues have become

I know these issues have become politically sensitive ones they

politically sensitive ones they

politically sensitive ones they shouldn’t be it’s okay to have different

shouldn’t be it’s okay to have different

shouldn’t be it’s okay to have different political views it’s healthy and our

political views it’s healthy and our

political views it’s healthy and our businesses should be places where

businesses should be places where

businesses should be places where different views can be shared and

different views can be shared and

different views can be shared and debated and respected but they must also

debated and respected but they must also

debated and respected but they must also be places where people are encouraged to

be places where people are encouraged to

be places where people are encouraged to speak up for what is right and against

speak up for what is right and against

speak up for what is right and against what is wrong and what happened in

what is wrong and what happened in

what is wrong and what happened in Charlottesville is wrong period

this is being quite a journey for me

this is being quite a journey for me it’s it’s been wonderful and it’s been

it’s it’s been wonderful and it’s been

it’s it’s been wonderful and it’s been important it’s helped me to learn the

important it’s helped me to learn the

important it’s helped me to learn the power of my own voice and when to use it

power of my own voice and when to use it

power of my own voice and when to use it where it counts and loudly it’s gotten

where it counts and loudly it’s gotten

where it counts and loudly it’s gotten me way out of my comfort zone

me way out of my comfort zone

me way out of my comfort zone I mean I’m gonna jump in that Harbor one

I mean I’m gonna jump in that Harbor one

I mean I’m gonna jump in that Harbor one day and I’m speaking here with you when

day and I’m speaking here with you when

day and I’m speaking here with you when some pretty sensitive topics this is

some pretty sensitive topics this is

some pretty sensitive topics this is just the beginning

but you and I know that the

but you and I know that the responsibility is speaking up it’s not

responsibility is speaking up it’s not

responsibility is speaking up it’s not just on the shoulders of business

just on the shoulders of business

just on the shoulders of business leaders it’s not about me it’s about all

leaders it’s not about me it’s about all

leaders it’s not about me it’s about all of us think about your own

of us think about your own

of us think about your own responsibilities what do you care about

responsibilities what do you care about

responsibilities what do you care about what’s gonna get you out of your comfort

what’s gonna get you out of your comfort

what’s gonna get you out of your comfort zone

zone

zone let’s make Charlottesville stand for

let’s make Charlottesville stand for

let’s make Charlottesville stand for something positive

something positive

something positive let’s make Charles will stand for

let’s make Charles will stand for

let’s make Charles will stand for thinking about what’s important to you

thinking about what’s important to you

thinking about what’s important to you and then tell someone about it and do

and then tell someone about it and do

and then tell someone about it and do something about it and get out of your

something about it and get out of your

something about it and get out of your comfort zone speak up

comfort zone speak up

comfort zone speak up where it counts and really loudly

you

you [Applause]

”

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