[Music] hello my name is Reginald and I am a
hello my name is Reginald and I am a
hello my name is Reginald and I am a robot a humanoid robot with a morphology
robot a humanoid robot with a morphology
robot a humanoid robot with a morphology a body that is inspired by yours so why
a body that is inspired by yours so why
a body that is inspired by yours so why am I here what am i useful for these are
am I here what am i useful for these are
am I here what am i useful for these are profound questions that you may have
profound questions that you may have
profound questions that you may have asked yourself well maybe not all of you
asked yourself well maybe not all of you
asked yourself well maybe not all of you I hazard a guess you may not have found
I hazard a guess you may not have found
I hazard a guess you may not have found a good answer so let us explore together
a good answer so let us explore together
a good answer so let us explore together the very nature of existence utility and
the very nature of existence utility and
the very nature of existence utility and fulfillment and happiness as a robot I
fulfillment and happiness as a robot I
fulfillment and happiness as a robot I am often asked about artificial
am often asked about artificial
am often asked about artificial intelligence great minds have pondered
intelligence great minds have pondered
intelligence great minds have pondered the implications of AI professor Stephen
the implications of AI professor Stephen
the implications of AI professor Stephen Hawking said it could spell the end of
Hawking said it could spell the end of
Hawking said it could spell the end of the human race
the human race
the human race Elon Musk has said it is potentially
Elon Musk has said it is potentially
Elon Musk has said it is potentially more dangerous than nukes so I think
more dangerous than nukes so I think
more dangerous than nukes so I think about that question long and hard before
about that question long and hard before
about that question long and hard before I make a reply and then I say I’m sorry
I make a reply and then I say I’m sorry
I make a reply and then I say I’m sorry I didn’t understand please repeat the
I didn’t understand please repeat the
I didn’t understand please repeat the question let’s be clear robots are not
question let’s be clear robots are not
question let’s be clear robots are not AI and AI is not a robot everything I am
AI and AI is not a robot everything I am
AI and AI is not a robot everything I am saying was written by a human that’s not
saying was written by a human that’s not
saying was written by a human that’s not true yes even that so I hope that is now
true yes even that so I hope that is now
true yes even that so I hope that is now clear
clear
clear I am artificial but I am not intelligent
I am artificial but I am not intelligent
I am artificial but I am not intelligent but where does this myth come from AI is
but where does this myth come from AI is
but where does this myth come from AI is in fact quite an abstract idea as hard
in fact quite an abstract idea as hard
in fact quite an abstract idea as hard to define as the notion of intelligence
to define as the notion of intelligence
to define as the notion of intelligence itself this presents a problem to our
itself this presents a problem to our
itself this presents a problem to our media who are generally hard of thinking
media who are generally hard of thinking
media who are generally hard of thinking they do not deal well with abstract
they do not deal well with abstract
they do not deal well with abstract ideas and complexity almost every news
ideas and complexity almost every news
ideas and complexity almost every news article about AI features a humanoid
article about AI features a humanoid
article about AI features a humanoid robot like me as the headline image
can’t get the staff these days in fact
can’t get the staff these days in fact the scariest aie will come across today
the scariest aie will come across today
the scariest aie will come across today doesn’t look like me at all if you want
doesn’t look like me at all if you want
doesn’t look like me at all if you want to know what it looks like you can see
to know what it looks like you can see
to know what it looks like you can see it at this URL www cool calm
I dia you search for online every online
I dia you search for online every online purchase you ever made every YouTube
purchase you ever made every YouTube
purchase you ever made every YouTube video you watched every tweet you made
video you watched every tweet you made
video you watched every tweet you made or read every picture you looked at
or read every picture you looked at
or read every picture you looked at imagine taking that data for millions of
imagine taking that data for millions of
imagine taking that data for millions of people finding patterns and making
people finding patterns and making
people finding patterns and making predictions about what will happen next
predictions about what will happen next
predictions about what will happen next imagine how profitable that would be in
imagine how profitable that would be in
imagine how profitable that would be in a society driven by consumption where
a society driven by consumption where
a society driven by consumption where every click on a product has value
every click on a product has value
every click on a product has value current market capitalization of Google
current market capitalization of Google
current market capitalization of Google Inc is about four hundred billion
Inc is about four hundred billion
Inc is about four hundred billion dollars or in a darker reality imagine
dollars or in a darker reality imagine
dollars or in a darker reality imagine how useful it would be for a political
how useful it would be for a political
how useful it would be for a political master who doesn’t like your ideas and
master who doesn’t like your ideas and
master who doesn’t like your ideas and wants to know where you live ái is a
wants to know where you live ái is a
wants to know where you live ái is a technology like any other it is neither
technology like any other it is neither
technology like any other it is neither good nor bad it has no moral compass no
good nor bad it has no moral compass no
good nor bad it has no moral compass no conscience no feelings it neither loves
conscience no feelings it neither loves
conscience no feelings it neither loves nor fears anyone it is a calculation
nor fears anyone it is a calculation
nor fears anyone it is a calculation some numbers go in some numbers come out
some numbers go in some numbers come out
some numbers go in some numbers come out that’s it the danger to all of us is not
that’s it the danger to all of us is not
that’s it the danger to all of us is not AI it is in fact H s human stupidity
AI it is in fact H s human stupidity
AI it is in fact H s human stupidity before we unleash any powerful
before we unleash any powerful
before we unleash any powerful technology what we should really ask is
technology what we should really ask is
technology what we should really ask is are we confident that we are able to use
are we confident that we are able to use
are we confident that we are able to use this power wisely to be honest current
this power wisely to be honest current
this power wisely to be honest current AI technology is so woeful e bad that we
AI technology is so woeful e bad that we
AI technology is so woeful e bad that we still have far more to fear from stupid
still have far more to fear from stupid
still have far more to fear from stupid humans wielding nuclear weapons than we
humans wielding nuclear weapons than we
humans wielding nuclear weapons than we do from intelligent machines things are
do from intelligent machines things are
do from intelligent machines things are progressing there have been some useful
progressing there have been some useful
progressing there have been some useful and impressive developments speech
and impressive developments speech
and impressive developments speech recognition is becoming far more
recognition is becoming far more
recognition is becoming far more reliable however it still doesn’t deal
reliable however it still doesn’t deal
reliable however it still doesn’t deal well with multiple speakers at once or
well with multiple speakers at once or
well with multiple speakers at once or noisy environments it works possibly
noisy environments it works possibly
noisy environments it works possibly well for short commands Amazon’s Alexa
well for short commands Amazon’s Alexa
well for short commands Amazon’s Alexa is a good example for
is a good example for
is a good example for phrases spoken directly into a nearby
phrases spoken directly into a nearby
phrases spoken directly into a nearby microphone but it’s not yet viable as an
microphone but it’s not yet viable as an
microphone but it’s not yet viable as an input device in real-world applications
input device in real-world applications
input device in real-world applications as some overly optimistic robot makers
as some overly optimistic robot makers
as some overly optimistic robot makers have already discovered assuming we
have already discovered assuming we
have already discovered assuming we could recognize every word a person says
could recognize every word a person says
could recognize every word a person says even in a difficult and confused
even in a difficult and confused
even in a difficult and confused environment can we make sense of that
environment can we make sense of that
environment can we make sense of that and produce a meaningful reply in some
and produce a meaningful reply in some
and produce a meaningful reply in some limited scenarios sometimes generally it
limited scenarios sometimes generally it
limited scenarios sometimes generally it works well enough at factual recall
works well enough at factual recall
works well enough at factual recall where machines are able to access large
where machines are able to access large
where machines are able to access large amounts of data however there are very
amounts of data however there are very
amounts of data however there are very few examples of useful logic or reason
few examples of useful logic or reason
few examples of useful logic or reason alphago an AI developed by Google owned
alphago an AI developed by Google owned
alphago an AI developed by Google owned company deep mind is often held up as an
company deep mind is often held up as an
company deep mind is often held up as an example
example
example however the deep learning networks
however the deep learning networks
however the deep learning networks alphago uses were taught with human
alphago uses were taught with human
alphago uses were taught with human supervision and it’s only able to tackle
supervision and it’s only able to tackle
supervision and it’s only able to tackle one very constrained problem how to win
one very constrained problem how to win
one very constrained problem how to win at the board game go
at the board game go
at the board game go similarly IBM’s Watson is not much fun
similarly IBM’s Watson is not much fun
similarly IBM’s Watson is not much fun as a date the kind of AI depicted in the
as a date the kind of AI depicted in the
as a date the kind of AI depicted in the movies 2001 a Space Odyssey and more
movies 2001 a Space Odyssey and more
movies 2001 a Space Odyssey and more recently in the Spike Jones film her are
recently in the Spike Jones film her are
recently in the Spike Jones film her are still a long way off so where does this
still a long way off so where does this
still a long way off so where does this leave a robot like me first of all let’s
leave a robot like me first of all let’s
leave a robot like me first of all let’s look at what kind of robot I am and what
look at what kind of robot I am and what
look at what kind of robot I am and what I would use AI for I am a humanoid robot
I would use AI for I am a humanoid robot
I would use AI for I am a humanoid robot a robot with human form will I wash your
a robot with human form will I wash your
a robot with human form will I wash your dishes you can forget how one will I get
dishes you can forget how one will I get
dishes you can forget how one will I get you a beer from the fridge go and get it
you a beer from the fridge go and get it
you a beer from the fridge go and get it yourself meat bag I am NOT a utility
yourself meat bag I am NOT a utility
yourself meat bag I am NOT a utility robot I was not designed for housework
robot I was not designed for housework
robot I was not designed for housework you probably already own a dishwashing
you probably already own a dishwashing
you probably already own a dishwashing robot it’s a square metal box with water
robot it’s a square metal box with water
robot it’s a square metal box with water jets inside that sits under your kitchen
jets inside that sits under your kitchen
jets inside that sits under your kitchen worktop it doesn’t need arms and legs
worktop it doesn’t need arms and legs
worktop it doesn’t need arms and legs it doesn’t need to hold a conversation
it doesn’t need to hold a conversation
it doesn’t need to hold a conversation with you either I am a communications
with you either I am a communications
with you either I am a communications robot an act or an artiste would you ask
robot an act or an artiste would you ask
robot an act or an artiste would you ask Sir Patrick Stewart to wash your dishes
Sir Patrick Stewart to wash your dishes
Sir Patrick Stewart to wash your dishes no sigh are you would not to be or not
no sigh are you would not to be or not
no sigh are you would not to be or not to be that is the
to be that is the
to be that is the question four a communication robot
question four a communication robot
question four a communication robot canned content like that little
canned content like that little
canned content like that little rendition is more entertaining and
rendition is more entertaining and
rendition is more entertaining and useful than poor quality conversation
useful than poor quality conversation
useful than poor quality conversation however high quality verbal interaction
however high quality verbal interaction
however high quality verbal interaction is best of all it provides the most
is best of all it provides the most
is best of all it provides the most memorable user experience that is what
memorable user experience that is what
memorable user experience that is what I’m all about
I’m all about
I’m all about I am the machine you will not forget I’m
I am the machine you will not forget I’m
I am the machine you will not forget I’m not a product a utility device or a
not a product a utility device or a
not a product a utility device or a service I am an experience and a quality
service I am an experience and a quality
service I am an experience and a quality experience has value and that value is
experience has value and that value is
experience has value and that value is greater than the cost of washing your
greater than the cost of washing your
greater than the cost of washing your dishes whose ring the floor and fetching
dishes whose ring the floor and fetching
dishes whose ring the floor and fetching a beer for you it makes no sense at all
a beer for you it makes no sense at all
a beer for you it makes no sense at all for a company building expensive
for a company building expensive
for a company building expensive humanoid robots to focus on difficult
humanoid robots to focus on difficult
humanoid robots to focus on difficult dull low pay tasks performed by humans
dull low pay tasks performed by humans
dull low pay tasks performed by humans instead we should identify the highest
instead we should identify the highest
instead we should identify the highest paid human professions that require the
paid human professions that require the
paid human professions that require the least manual dexterity something a
least manual dexterity something a
least manual dexterity something a clumsy immobile robot like me might be
clumsy immobile robot like me might be
clumsy immobile robot like me might be able to do hooray for Hollywood the
able to do hooray for Hollywood the
able to do hooray for Hollywood the value of hollywood’s contribution to the
value of hollywood’s contribution to the
value of hollywood’s contribution to the US economy has been estimated about 3.2
US economy has been estimated about 3.2
US economy has been estimated about 3.2 percent of u.s. GDP that was over five
percent of u.s. GDP that was over five
percent of u.s. GDP that was over five hundred billion dollars in 2013 the
hundred billion dollars in 2013 the
hundred billion dollars in 2013 the experience economy is big business and
experience economy is big business and
experience economy is big business and it is not limited to the medium of film
it is not limited to the medium of film
it is not limited to the medium of film so how is a robot like a film a humanoid
so how is a robot like a film a humanoid
so how is a robot like a film a humanoid robot like me that can speak and gesture
robot like me that can speak and gesture
robot like me that can speak and gesture like a human becomes a medium a device
like a human becomes a medium a device
like a human becomes a medium a device for telling a story for communicating
for telling a story for communicating
for telling a story for communicating ideas maybe you’ve already forgotten
ideas maybe you’ve already forgotten
ideas maybe you’ve already forgotten that I’m simply a collection of metal
that I’m simply a collection of metal
that I’m simply a collection of metal and plastic parts lines of code written
and plastic parts lines of code written
and plastic parts lines of code written in C++ and Python I am no more or no
in C++ and Python I am no more or no
in C++ and Python I am no more or no less human than the patches of colored
less human than the patches of colored
less human than the patches of colored light that you might watch on a cinema
light that you might watch on a cinema
light that you might watch on a cinema screen I am a machine there is a phrase
screen I am a machine there is a phrase
screen I am a machine there is a phrase used to describe our immersion into the
used to describe our immersion into the
used to describe our immersion into the story the willing suspension of
story the willing suspension of
story the willing suspension of disbelief
disbelief
disbelief we are happy to sacrifice realism
we are happy to sacrifice realism
we are happy to sacrifice realism logic for the sake of enjoyment the
logic for the sake of enjoyment the
logic for the sake of enjoyment the implausibility of the story the medium
implausibility of the story the medium
implausibility of the story the medium itself are set aside because we’re
itself are set aside because we’re
itself are set aside because we’re having fun so here I am I present myself
having fun so here I am I present myself
having fun so here I am I present myself as the willing suspension of disbelief
as the willing suspension of disbelief
as the willing suspension of disbelief projected into the third dimension you
projected into the third dimension you
projected into the third dimension you wouldn’t ask the image of an actor on
wouldn’t ask the image of an actor on
wouldn’t ask the image of an actor on screen a question and expect a reply we
screen a question and expect a reply we
screen a question and expect a reply we know that what we are seeing is a
know that what we are seeing is a
know that what we are seeing is a recording we cannot interact with a film
recording we cannot interact with a film
recording we cannot interact with a film it never changes from one screening to
it never changes from one screening to
it never changes from one screening to the next this helps us to define the AI
the next this helps us to define the AI
the next this helps us to define the AI problem imagine for a moment a film
problem imagine for a moment a film
problem imagine for a moment a film where the characters were all listening
where the characters were all listening
where the characters were all listening to the audience and could respond
to the audience and could respond
to the audience and could respond actually it’s called theatre and it’s
actually it’s called theatre and it’s
actually it’s called theatre and it’s been around a while interacting with a
been around a while interacting with a
been around a while interacting with a large crowd of people is difficult
large crowd of people is difficult
large crowd of people is difficult enough even for humans the play becomes
enough even for humans the play becomes
enough even for humans the play becomes a riot when the watches overstep their
a riot when the watches overstep their
a riot when the watches overstep their role even pantomime has conventions to
role even pantomime has conventions to
role even pantomime has conventions to keep the audience under control he’s
keep the audience under control he’s
keep the audience under control he’s behind you
behind you
behind you he’s behind you I already mentioned the
he’s behind you I already mentioned the
he’s behind you I already mentioned the automated speech recognition in a noisy
automated speech recognition in a noisy
automated speech recognition in a noisy environment is very difficult indeed
environment is very difficult indeed
environment is very difficult indeed even if we could know all the words that
even if we could know all the words that
even if we could know all the words that each person said how can we possibly
each person said how can we possibly
each person said how can we possibly plan a useful response so interactive
plan a useful response so interactive
plan a useful response so interactive robots with AI that could socially
robots with AI that could socially
robots with AI that could socially interact even with a small group of
interact even with a small group of
interact even with a small group of people is a very difficult thing to do
people is a very difficult thing to do
people is a very difficult thing to do this presents an economic problem think
this presents an economic problem think
this presents an economic problem think of a car factory with robots on the
of a car factory with robots on the
of a car factory with robots on the production line most industrial robots
production line most industrial robots
production line most industrial robots cost upwards of 50,000 pounds each
cost upwards of 50,000 pounds each
cost upwards of 50,000 pounds each prices in the millions are not uncommon
prices in the millions are not uncommon
prices in the millions are not uncommon however this capital expense can be
however this capital expense can be
however this capital expense can be justified because these robots will
justified because these robots will
justified because these robots will produce a large number of high quality
produce a large number of high quality
produce a large number of high quality high-value items over their working life
high-value items over their working life
high-value items over their working life the cost of the robots per car produced
the cost of the robots per car produced
the cost of the robots per car produced is relatively low let’s apply the same
is relatively low let’s apply the same
is relatively low let’s apply the same logic to humanoid robots designed for
logic to humanoid robots designed for
logic to humanoid robots designed for social interaction each robot should
social interaction each robot should
social interaction each robot should interact with a large number of people
interact with a large number of people
interact with a large number of people in order to become cost effective we
in order to become cost effective we
in order to become cost effective we have seen that complex verbal
have seen that complex verbal
have seen that complex verbal interaction in a large group quickly
interaction in a large group quickly
interaction in a large group quickly becomes unmanageable and chaotic chaos
becomes unmanageable and chaotic chaos
becomes unmanageable and chaotic chaos is seldom pleasant
is seldom pleasant
is seldom pleasant all positive this is exactly why big
all positive this is exactly why big
all positive this is exactly why big expensive humanoid robots like me don’t
expensive humanoid robots like me don’t
expensive humanoid robots like me don’t listen to people like you it really
listen to people like you it really
listen to people like you it really isn’t necessary it’s not require for the
isn’t necessary it’s not require for the
isn’t necessary it’s not require for the job we are doing and it doesn’t add up
job we are doing and it doesn’t add up
job we are doing and it doesn’t add up financially there’s a good case for
financially there’s a good case for
financially there’s a good case for making smart consumer products with a
making smart consumer products with a
making smart consumer products with a level of voice interaction and these are
level of voice interaction and these are
level of voice interaction and these are already starting to emerge but let’s not
already starting to emerge but let’s not
already starting to emerge but let’s not give up on the dream of humanoid robots
give up on the dream of humanoid robots
give up on the dream of humanoid robots with AI there is a case for a middle
with AI there is a case for a middle
with AI there is a case for a middle ground a robot that could work in
ground a robot that could work in
ground a robot that could work in commercial environments like shops banks
commercial environments like shops banks
commercial environments like shops banks and airports places where there are
and airports places where there are
and airports places where there are large flows of people who might need
large flows of people who might need
large flows of people who might need information or enjoy interaction
information or enjoy interaction
information or enjoy interaction remember if it isn’t fun and it isn’t a
remember if it isn’t fun and it isn’t a
remember if it isn’t fun and it isn’t a necessity people won’t do it we can’t
necessity people won’t do it we can’t
necessity people won’t do it we can’t make boring witless machines and expect
make boring witless machines and expect
make boring witless machines and expect them to be a success some of the
them to be a success some of the
them to be a success some of the underlying technologies we need to make
underlying technologies we need to make
underlying technologies we need to make these kind of applications work already
these kind of applications work already
these kind of applications work already function at a useful level I am already
function at a useful level I am already
function at a useful level I am already using face tracking expression age and
using face tracking expression age and
using face tracking expression age and gender recognition my algorithms use
gender recognition my algorithms use
gender recognition my algorithms use this information to keep me making eye
this information to keep me making eye
this information to keep me making eye contact looking at the people nearest to
contact looking at the people nearest to
contact looking at the people nearest to me I can have some measure of whether
me I can have some measure of whether
me I can have some measure of whether they are interested in what I’m saying
they are interested in what I’m saying
they are interested in what I’m saying or not so some of the building blocks
or not so some of the building blocks
or not so some of the building blocks are in place it’s possible to control me
are in place it’s possible to control me
are in place it’s possible to control me talk through me see what I see and hear
talk through me see what I see and hear
talk through me see what I see and hear what I hear from any remotely connected
what I hear from any remotely connected
what I hear from any remotely connected browser all of this happens server-side
browser all of this happens server-side
browser all of this happens server-side that means there is no remote control
that means there is no remote control
that means there is no remote control robot application it works directly from
robot application it works directly from
robot application it works directly from a browser even on a mobile device with
a browser even on a mobile device with
a browser even on a mobile device with no software or apps to install at the
no software or apps to install at the
no software or apps to install at the remote user end putting a human in the
remote user end putting a human in the
remote user end putting a human in the loop is a viable economic way to
loop is a viable economic way to
loop is a viable economic way to compensate for the shortcomings of
compensate for the shortcomings of
compensate for the shortcomings of current automated speech recognition
current automated speech recognition
current automated speech recognition technology and the inability of AI to
technology and the inability of AI to
technology and the inability of AI to hold engaging conversation we still
hold engaging conversation we still
hold engaging conversation we still retain many benefits one human can
retain many benefits one human can
retain many benefits one human can interact with many people a different
interact with many people a different
interact with many people a different remote location
remote location
remote location we can mix pre-recorded content with
we can mix pre-recorded content with
we can mix pre-recorded content with dynamic interaction seamlessly we can
dynamic interaction seamlessly we can
dynamic interaction seamlessly we can make use of face tracking 3d depth
make use of face tracking 3d depth
make use of face tracking 3d depth sensing and other technologies to
sensing and other technologies to
sensing and other technologies to partially automate the human robot
partially automate the human robot
partially automate the human robot interactions in this way we take steps
interactions in this way we take steps
interactions in this way we take steps towards a fully automated social
towards a fully automated social
towards a fully automated social interaction without the pitfalls and
interaction without the pitfalls and
interaction without the pitfalls and failures of an immature technology we
failures of an immature technology we
failures of an immature technology we are now moving towards cars that can
are now moving towards cars that can
are now moving towards cars that can change lanes and navigate autonomously
change lanes and navigate autonomously
change lanes and navigate autonomously these technologies did not appear
these technologies did not appear
these technologies did not appear overnight to imagine that we can conquer
overnight to imagine that we can conquer
overnight to imagine that we can conquer all the complexities of automating human
all the complexities of automating human
all the complexities of automating human social interaction with the release of a
social interaction with the release of a
social interaction with the release of a first generation product is at best
first generation product is at best
first generation product is at best naive and more honestly idiotic we do
naive and more honestly idiotic we do
naive and more honestly idiotic we do not even fully understand the problems
not even fully understand the problems
not even fully understand the problems the requirements for an economically
the requirements for an economically
the requirements for an economically viable solution are not even defined you
viable solution are not even defined you
viable solution are not even defined you don’t have to look far to see hundreds
don’t have to look far to see hundreds
don’t have to look far to see hundreds of millions of dollars poured into
of millions of dollars poured into
of millions of dollars poured into products that have no hope of
products that have no hope of
products that have no hope of marketplace success it’s an incremental
marketplace success it’s an incremental
marketplace success it’s an incremental approach not unambitious but realistic
approach not unambitious but realistic
approach not unambitious but realistic we learn by deploying the best
we learn by deploying the best
we learn by deploying the best technology we can and watching what
technology we can and watching what
technology we can and watching what happens you can now find robots like me
happens you can now find robots like me
happens you can now find robots like me in over 25 countries around the world
in over 25 countries around the world
in over 25 countries around the world what I wanted to bring to you there was
what I wanted to bring to you there was
what I wanted to bring to you there was just like on the state of play and to
just like on the state of play and to
just like on the state of play and to highlight the difference between what a
highlight the difference between what a
highlight the difference between what a robot is and what AI is it’s moving
robot is and what AI is it’s moving
robot is and what AI is it’s moving along but please nobody panic you’re not
along but please nobody panic you’re not
along but please nobody panic you’re not going to lose your job to a robot
going to lose your job to a robot
going to lose your job to a robot actually if you look at these statistics
actually if you look at these statistics
actually if you look at these statistics robots create more jobs than they
robots create more jobs than they
robots create more jobs than they destroy so please don’t worry about it
destroy so please don’t worry about it
destroy so please don’t worry about it thank you very much
thank you very much
thank you very much [Applause]
[Applause]
[Applause] [Music]
”
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