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Museum of failure : Turn failure into success | Samuel West | TEDxPortBouet


[Music]

[Music] [Applause]

[Applause]

[Applause] um yeah I’m a psychologist and

um yeah I’m a psychologist and

um yeah I’m a psychologist and researcher of innovation I got tired of

researcher of innovation I got tired of

researcher of innovation I got tired of all the success stories you know what

all the success stories you know what

all the success stories you know what I’m talking about

I’m talking about

I’m talking about yeah the shiny happy person who’s happy

yeah the shiny happy person who’s happy

yeah the shiny happy person who’s happy successful rich blah blah blah blah blah

successful rich blah blah blah blah blah

successful rich blah blah blah blah blah I got tired of it and I thought it was

I got tired of it and I thought it was

I got tired of it and I thought it was time to change things so I started a

time to change things so I started a

time to change things so I started a museum of failure here it is it’s in

museum of failure here it is it’s in

museum of failure here it is it’s in Sweden and yeah it has about 80

Sweden and yeah it has about 80

Sweden and yeah it has about 80 different products and services that are

different products and services that are

different products and services that are in some way failures commercial flops or

in some way failures commercial flops or

in some way failures commercial flops or in one way or another I like

in one way or another I like

in one way or another I like that saying up at a TED event so

that saying up at a TED event so

that saying up at a TED event so Leo Tolstoy the famous Russian author he

Leo Tolstoy the famous Russian author he

Leo Tolstoy the famous Russian author he wrote all happy families are alike but

wrote all happy families are alike but

wrote all happy families are alike but every unhappy family is unhappy in its

every unhappy family is unhappy in its

every unhappy family is unhappy in its own special way so I’ve stolen that

own special way so I’ve stolen that

own special way so I’ve stolen that quote cuz that’s what I do and I’ve

quote cuz that’s what I do and I’ve

quote cuz that’s what I do and I’ve given a little twist for the museum so

given a little twist for the museum so

given a little twist for the museum so the theme of the museum is that all

the theme of the museum is that all

the theme of the museum is that all successful innovation it’s sort of the

successful innovation it’s sort of the

successful innovation it’s sort of the same story but it’s in the failures that

same story but it’s in the failures that

same story but it’s in the failures that it’s the really interesting stories lie

all right failure on stage okay so let’s

all right failure on stage okay so let’s get started with some of the products

get started with some of the products

get started with some of the products here okay so this is the Google glass

here okay so this is the Google glass

here okay so this is the Google glass it’s not that old 2013 Google launched

it’s not that old 2013 Google launched

it’s not that old 2013 Google launched it it’s really really cool it’s got like

it it’s really really cool it’s got like

it it’s really really cool it’s got like inbuilt Wi-Fi microphone a video and

inbuilt Wi-Fi microphone a video and

inbuilt Wi-Fi microphone a video and this really cool screen that projects an

this really cool screen that projects an

this really cool screen that projects an image way out in the front it was a

image way out in the front it was a

image way out in the front it was a failure because Google they didn’t

failure because Google they didn’t

failure because Google they didn’t understand privacy issues people don’t

understand privacy issues people don’t

understand privacy issues people don’t like to be filmed without their

like to be filmed without their

like to be filmed without their knowledge okay this next thing might go

knowledge okay this next thing might go

knowledge okay this next thing might go lost in translation but I’m going to try

lost in translation but I’m going to try

lost in translation but I’m going to try anyway

anyway

anyway people who used Google glass

people who used Google glass

people who used Google glass they were called glass holes that’s how

they were called glass holes that’s how

they were called glass holes that’s how serious it was so strange that Google

serious it was so strange that Google

serious it was so strange that Google didn’t take privacy issues seriously or

didn’t take privacy issues seriously or

didn’t take privacy issues seriously or they didn’t quite appreciate it well

they didn’t quite appreciate it well

they didn’t quite appreciate it well here’s Coca Cola’s one of their many

here’s Coca Cola’s one of their many

here’s Coca Cola’s one of their many failures and this is that well this is

failures and this is that well this is

failures and this is that well this is that Coca Cola I don’t know how to say

that Coca Cola I don’t know how to say

that Coca Cola I don’t know how to say this it’s not black we call that black I

this it’s not black we call that black I

this it’s not black we call that black I think so the Coca Cola decided that hey

think so the Coca Cola decided that hey

think so the Coca Cola decided that hey people are buying more expensive coffee

people are buying more expensive coffee

people are buying more expensive coffee and energy drinks let’s make our own

and energy drinks let’s make our own

and energy drinks let’s make our own so they took diet coke and coffee mixed

so they took diet coke and coffee mixed

so they took diet coke and coffee mixed them surprised it didn’t work

them surprised it didn’t work

them surprised it didn’t work here’s Kodak Kodak was a pioneer they

here’s Kodak Kodak was a pioneer they

here’s Kodak Kodak was a pioneer they were very successful with digital

were very successful with digital

were very successful with digital cameras but they didn’t understand what

cameras but they didn’t understand what

cameras but they didn’t understand what was gonna happen people stopped printing

was gonna happen people stopped printing

was gonna happen people stopped printing their images people don’t print their

their images people don’t print their

their images people don’t print their photos anymore and Kodak’s entire

photos anymore and Kodak’s entire

photos anymore and Kodak’s entire business model was based on getting

business model was based on getting

business model was based on getting people to print more images didn’t

people to print more images didn’t

people to print more images didn’t happen 2012 they went bankrupt the same

happen 2012 they went bankrupt the same

happen 2012 they went bankrupt the same month but Instagram was sold to Facebook

month but Instagram was sold to Facebook

month but Instagram was sold to Facebook for 1 billion US dollars it’s kind of

for 1 billion US dollars it’s kind of

for 1 billion US dollars it’s kind of crazy when you think about it so Kodak

crazy when you think about it so Kodak

crazy when you think about it so Kodak had all the technology but they didn’t

had all the technology but they didn’t

had all the technology but they didn’t adopt their business model this is a

adopt their business model this is a

adopt their business model this is a little ode to the French share we have

little ode to the French share we have

little ode to the French share we have to have some French ups so this is

to have some French ups so this is

to have some French ups so this is big big world one of the world’s biggest

big big world one of the world’s biggest

big big world one of the world’s biggest manufacturer of pens they decided in

manufacturer of pens they decided in

manufacturer of pens they decided in 2011 ok this is not 1811 this is 2011

2011 ok this is not 1811 this is 2011

2011 ok this is not 1811 this is 2011 they decided to design a pen

they decided to design a pen

they decided to design a pen specifically for women because women are

specifically for women because women are

specifically for women because women are incompetent and they can’t use regular

incompetent and they can’t use regular

incompetent and they can’t use regular pens

pens

pens sorry sorry gals so big pen for her is

sorry sorry gals so big pen for her is

sorry sorry gals so big pen for her is twice the price because women make twice

twice the price because women make twice

twice the price because women make twice as much money as men and of course it

as much money as men and of course it

as much money as men and of course it comes in colors that women probably like

comes in colors that women probably like

comes in colors that women probably like cuz then they’re probably right with it

cuz then they’re probably right with it

cuz then they’re probably right with it crazy there’s a lot of comedians who’ve

crazy there’s a lot of comedians who’ve

crazy there’s a lot of comedians who’ve made a lot of fun of big for her

made a lot of fun of big for her

made a lot of fun of big for her here’s one from Sweden where the museum

here’s one from Sweden where the museum

here’s one from Sweden where the museum is located how many people know about

is located how many people know about

is located how many people know about IKEA yeah okay it’s it’s one of the it’s

IKEA yeah okay it’s it’s one of the it’s

IKEA yeah okay it’s it’s one of the it’s probably the biggest furniture

probably the biggest furniture

probably the biggest furniture manufacturer out of Sweden in the 1980s

manufacturer out of Sweden in the 1980s

manufacturer out of Sweden in the 1980s and 90s they experimented with

and 90s they experimented with

and 90s they experimented with inflatable furniture it’s cheap it’s

inflatable furniture it’s cheap it’s

inflatable furniture it’s cheap it’s easy to transport and it has some very

easy to transport and it has some very

easy to transport and it has some very good advantages like it’s being it’s

good advantages like it’s being it’s

good advantages like it’s being it’s very light okay so it’s one thing they

very light okay so it’s one thing they

very light okay so it’s one thing they didn’t think about I imagine this you

didn’t think about I imagine this you

didn’t think about I imagine this you have two of these couches in your living

have two of these couches in your living

have two of these couches in your living room and you have two windows open at

room and you have two windows open at

room and you have two windows open at the same time your furnitures like

the same time your furnitures like

the same time your furnitures like moving around it’s good this is one of

moving around it’s good this is one of

moving around it’s good this is one of my favorite so 1996 a big proctor and

my favorite so 1996 a big proctor and

my favorite so 1996 a big proctor and gamble of big american sort of consumer

gamble of big american sort of consumer

gamble of big american sort of consumer products company had found the holy

products company had found the holy

products company had found the holy grail of foods like it’s a calorie free

grail of foods like it’s a calorie free

grail of foods like it’s a calorie free fat substitute so you can eat all the

fat substitute so you can eat all the

fat substitute so you can eat all the potato chips you want and you won’t get

potato chips you want and you won’t get

potato chips you want and you won’t get fat perfect this one one small problem

diarrhea

diarrhea [Laughter]

so why do I expose why do I have all

so why do I expose why do I have all these failures these were some of the

these failures these were some of the

these failures these were some of the failures at the Museum the point of

failures at the Museum the point of

failures at the Museum the point of having the museum is that we can learn

having the museum is that we can learn

having the museum is that we can learn from these failures and I want to start

from these failures and I want to start

from these failures and I want to start a discussion I want us to start to admit

a discussion I want us to start to admit

a discussion I want us to start to admit our failures as companies as individuals

our failures as companies as individuals

our failures as companies as individuals so that we can learn from it and if tell

so that we can learn from it and if tell

so that we can learn from it and if tell your hurts when you fail as an

your hurts when you fail as an

your hurts when you fail as an individual or if your team fails or if

individual or if your team fails or if

individual or if your team fails or if your company fails it hurts it’s

your company fails it hurts it’s

your company fails it hurts it’s embarrassing

embarrassing

embarrassing in some cultures in many Asian cultures

in some cultures in many Asian cultures

in some cultures in many Asian cultures failing and the embarrassment associated

failing and the embarrassment associated

failing and the embarrassment associated is so painful that you do anything to

is so painful that you do anything to

is so painful that you do anything to avoid failure this summer we had some

avoid failure this summer we had some

avoid failure this summer we had some visitors from Africa to the museum they

visitors from Africa to the museum they

visitors from Africa to the museum they even had on these cool African colorful

even had on these cool African colorful

even had on these cool African colorful clothes and they told me in their region

clothes and they told me in their region

clothes and they told me in their region that we need a museum of failure in our

that we need a museum of failure in our

that we need a museum of failure in our region in Africa like why what’s going

region in Africa like why what’s going

region in Africa like why what’s going on well in their region if you fail it’s

on well in their region if you fail it’s

on well in their region if you fail it’s not only your embarrassment it’s your

not only your embarrassment it’s your

not only your embarrassment it’s your children and your children you’re it’s

children and your children you’re it’s

children and your children you’re it’s passed on in generations so they said we

passed on in generations so they said we

passed on in generations so they said we need a museum of failure to help people

need a museum of failure to help people

need a museum of failure to help people understand that to make progress any

understand that to make progress any

understand that to make progress any kind of innovation the social innovation

kind of innovation the social innovation

kind of innovation the social innovation technological innovation we need failure

technological innovation we need failure

technological innovation we need failure we need to accept failures we can’t have

we need to accept failures we can’t have

we need to accept failures we can’t have that those cultures where it’s passed on

that those cultures where it’s passed on

that those cultures where it’s passed on to future generations

so my ambition with museum of failure is

so my ambition with museum of failure is to show that we need to accept failure

to show that we need to accept failure

to show that we need to accept failure if we want progress and we need to be

if we want progress and we need to be

if we want progress and we need to be better noble as individuals and as team

better noble as individuals and as team

better noble as individuals and as team as as organizations governments schools

as as organizations governments schools

as as organizations governments schools we really need to give failure failure

we really need to give failure failure

we really need to give failure failure some better attention we need to give

some better attention we need to give

some better attention we need to give failure the attention it deserves

failure the attention it deserves

failure the attention it deserves and start learning from failure

and start learning from failure

and start learning from failure [Applause]

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