I want to talk to you tonight about your new idea you know the new idea that is
new idea you know the new idea that is
new idea you know the new idea that is probably going to change the world or
probably going to change the world or
probably going to change the world or well it won’t it won’t because it won’t
well it won’t it won’t because it won’t
well it won’t it won’t because it won’t make it through your organization your
make it through your organization your
make it through your organization your company the bureaucracy the policies the
company the bureaucracy the policies the
company the bureaucracy the policies the process IT won’t be ready to run with
process IT won’t be ready to run with
process IT won’t be ready to run with your new idea and we’re in an era that’s
your new idea and we’re in an era that’s
your new idea and we’re in an era that’s digital everything’s digital it happens
digital everything’s digital it happens
digital everything’s digital it happens on devices like this and as we work with
on devices like this and as we work with
on devices like this and as we work with digital the fuel of digital its ideas
digital the fuel of digital its ideas
digital the fuel of digital its ideas and if we can’t get ideas out then what
and if we can’t get ideas out then what
and if we can’t get ideas out then what will happen to us when we compete in the
will happen to us when we compete in the
will happen to us when we compete in the digital economy we won’t be able to run
digital economy we won’t be able to run
digital economy we won’t be able to run we won’t be able to keep up and now that
we won’t be able to keep up and now that
we won’t be able to keep up and now that I look at this these are our amazing
I look at this these are our amazing
I look at this these are our amazing devices I can get something new on this
devices I can get something new on this
devices I can get something new on this device in seconds for pennies and
device in seconds for pennies and
device in seconds for pennies and furthermore I don’t know about you but I
furthermore I don’t know about you but I
furthermore I don’t know about you but I think these are like their magic because
think these are like their magic because
think these are like their magic because I have a fleet of cars on my phone they
I have a fleet of cars on my phone they
I have a fleet of cars on my phone they come every time I call them it’s amazing
come every time I call them it’s amazing
come every time I call them it’s amazing what I can do with these devices and the
what I can do with these devices and the
what I can do with these devices and the thing about these devices that’s crazy
thing about these devices that’s crazy
thing about these devices that’s crazy is the speed of change the speed of
is the speed of change the speed of
is the speed of change the speed of change that digital brains we see new
change that digital brains we see new
change that digital brains we see new innovations and new technology showing
innovations and new technology showing
innovations and new technology showing up it seems like every day there’s
up it seems like every day there’s
up it seems like every day there’s something new a new app here a new
something new a new app here a new
something new a new app here a new solution there the likes of Amazon Baidu
solution there the likes of Amazon Baidu
solution there the likes of Amazon Baidu Netflix uber you name it they’re
Netflix uber you name it they’re
Netflix uber you name it they’re introducing new innovation and
introducing new innovation and
introducing new innovation and technology at every turn and what that
technology at every turn and what that
technology at every turn and what that really means is that organizations are
really means is that organizations are
really means is that organizations are struggling to keep up they’re thinking
struggling to keep up they’re thinking
struggling to keep up they’re thinking about new technology new technology that
about new technology new technology that
about new technology new technology that they can introduce and they’re trying to
they can introduce and they’re trying to
they can introduce and they’re trying to embark on a change right but that change
embark on a change right but that change
embark on a change right but that change is bigger it’s a big transformation you
is bigger it’s a big transformation you
is bigger it’s a big transformation you could call it a metamorphosis of sorts
could call it a metamorphosis of sorts
could call it a metamorphosis of sorts not unlike
not unlike
not unlike a caterpillar that turns into a
a caterpillar that turns into a
a caterpillar that turns into a butterfly but by becoming something
butterfly but by becoming something
butterfly but by becoming something entirely different organizations have to
entirely different organizations have to
entirely different organizations have to do more than just buy new technology
do more than just buy new technology
do more than just buy new technology it’s not about a new app or the latest
it’s not about a new app or the latest
it’s not about a new app or the latest AI algorithm that’s not sufficient they
AI algorithm that’s not sufficient they
AI algorithm that’s not sufficient they have to fundamentally change who they
have to fundamentally change who they
have to fundamentally change who they are and what they do the speed of
are and what they do the speed of
are and what they do the speed of digital the velocity of change that they
digital the velocity of change that they
digital the velocity of change that they have to compete with is unprecedented
have to compete with is unprecedented
have to compete with is unprecedented think about the companies the
think about the companies the
think about the companies the organizations you work with how many of
organizations you work with how many of
organizations you work with how many of them are able to compete and to work at
them are able to compete and to work at
them are able to compete and to work at the speed of digital if it’s based on my
the speed of digital if it’s based on my
the speed of digital if it’s based on my experience not many of them can they
experience not many of them can they
experience not many of them can they struggle with it now my own personal
struggle with it now my own personal
struggle with it now my own personal background I came from enterprise IT and
background I came from enterprise IT and
background I came from enterprise IT and in enterprise IT we weren’t known for
in enterprise IT we weren’t known for
in enterprise IT we weren’t known for being responsive and fast rather it was
being responsive and fast rather it was
being responsive and fast rather it was bureaucratic Constanza it was slow we
bureaucratic Constanza it was slow we
bureaucratic Constanza it was slow we had structured processes and silos rigid
had structured processes and silos rigid
had structured processes and silos rigid processes we liked our processes in fact
processes we liked our processes in fact
processes we liked our processes in fact and we worked in projects long projects
and we worked in projects long projects
and we worked in projects long projects we organize projects we’d make
we organize projects we’d make
we organize projects we’d make commitments as to what we would deliver
commitments as to what we would deliver
commitments as to what we would deliver we would then have our project teams
we would then have our project teams
we would then have our project teams they would work they would work
they would work they would work
they would work they would work tirelessly building BF DS you know what
tirelessly building BF DS you know what
tirelessly building BF DS you know what a BF D is don’t you that was the big fat
a BF D is don’t you that was the big fat
a BF D is don’t you that was the big fat document we would do the requirements
document we would do the requirements
document we would do the requirements that you would sign off on and in the
that you would sign off on and in the
that you would sign off on and in the design and the project plans our
design and the project plans our
design and the project plans our commitments the contract we were gonna
commitments the contract we were gonna
commitments the contract we were gonna deliver and the problem was that all
deliver and the problem was that all
deliver and the problem was that all took time I took a lot of time and it
took time I took a lot of time and it
took time I took a lot of time and it wasn’t fast and responsive that new idea
wasn’t fast and responsive that new idea
wasn’t fast and responsive that new idea by the time we delivered it was
by the time we delivered it was
by the time we delivered it was remarkably old news assuming assuming we
remarkably old news assuming assuming we
remarkably old news assuming assuming we were able to deliver the right thing but
were able to deliver the right thing but
were able to deliver the right thing but I have good news I really do
I have good news I really do
I have good news I really do there’s a great thing that happened
there’s a great thing that happened
there’s a great thing that happened about 2001 a group of thought leaders
about 2001 a group of thought leaders
about 2001 a group of thought leaders came together and they wrote a manifesto
came together and they wrote a manifesto
came together and they wrote a manifesto a manifesto about agile about a new way
a manifesto about agile about a new way
a manifesto about agile about a new way of working to take these
of working to take these
of working to take these big projects these big ideas and break
big projects these big ideas and break
big projects these big ideas and break them into small chunks that could be
them into small chunks that could be
them into small chunks that could be delivered consistently and quickly they
delivered consistently and quickly they
delivered consistently and quickly they called it Sprint’s the focus was give
called it Sprint’s the focus was give
called it Sprint’s the focus was give the business give the user something
the business give the user something
the business give the user something they could feel and touch and use to
they could feel and touch and use to
they could feel and touch and use to tell us if it’s the right thing to learn
tell us if it’s the right thing to learn
tell us if it’s the right thing to learn and improve and agile works enterprises
and improve and agile works enterprises
and improve and agile works enterprises around the world are adopting agile in
around the world are adopting agile in
around the world are adopting agile in different paces and they’re seeing
different paces and they’re seeing
different paces and they’re seeing success with it now this was great
success with it now this was great
success with it now this was great except for remember the processes those
except for remember the processes those
except for remember the processes those rigid structured processes well they’re
rigid structured processes well they’re
rigid structured processes well they’re still there and they often get in the
still there and they often get in the
still there and they often get in the way of being able to deliver that idea
way of being able to deliver that idea
way of being able to deliver that idea that application to the end-user because
that application to the end-user because
that application to the end-user because you have to go through the gauntlet of
you have to go through the gauntlet of
you have to go through the gauntlet of chain again I have good news
chain again I have good news
chain again I have good news 2009 there abouts we saw a rapid set of
2009 there abouts we saw a rapid set of
2009 there abouts we saw a rapid set of ideas about applying techniques from
ideas about applying techniques from
ideas about applying techniques from other industries but applying it to what
other industries but applying it to what
other industries but applying it to what we do in software delivery and
we do in software delivery and
we do in software delivery and delivering ideas that was DevOps and
delivering ideas that was DevOps and
delivering ideas that was DevOps and DevOps embraces and leverages these
DevOps embraces and leverages these
DevOps embraces and leverages these concepts it takes lean manufacturing and
concepts it takes lean manufacturing and
concepts it takes lean manufacturing and applying the idea of focusing on work
applying the idea of focusing on work
applying the idea of focusing on work and proc in process and the flow of
and proc in process and the flow of
and proc in process and the flow of ideas to the end-user by focusing on the
ideas to the end-user by focusing on the
ideas to the end-user by focusing on the flow and small changes we’re able to
flow and small changes we’re able to
flow and small changes we’re able to move faster again it leverages small
move faster again it leverages small
move faster again it leverages small changes not large automation is critical
changes not large automation is critical
changes not large automation is critical because we’re able to eliminate manual
because we’re able to eliminate manual
because we’re able to eliminate manual errors and manual steps that caused so
errors and manual steps that caused so
errors and manual steps that caused so many mistakes and we’re able to do it
many mistakes and we’re able to do it
many mistakes and we’re able to do it faster because we’ve automated it
faster because we’ve automated it
faster because we’ve automated it furthermore automated testing helps us
furthermore automated testing helps us
furthermore automated testing helps us ensure that we deliver quality even
ensure that we deliver quality even
ensure that we deliver quality even though we’re going faster than ever
though we’re going faster than ever
though we’re going faster than ever before
before
before DevOps is about culture it’s about
DevOps is about culture it’s about
DevOps is about culture it’s about people working together outside of their
people working together outside of their
people working together outside of their normal silos but focusing on their end
normal silos but focusing on their end
normal silos but focusing on their end end work and the value they’re
end work and the value they’re
end work and the value they’re delivering and lastly feedback now
delivering and lastly feedback now
delivering and lastly feedback now feedback is incredibly important without
feedback is incredibly important without
feedback is incredibly important without feedback we don’t know if we’re building
feedback we don’t know if we’re building
feedback we don’t know if we’re building and delivering the right things
and delivering the right things
and delivering the right things it’s the feedback from the users it’s
it’s the feedback from the users it’s
it’s the feedback from the users it’s the feedback
the feedback
the feedback once they have it in their hands that
once they have it in their hands that
once they have it in their hands that help us to understand what we’re
help us to understand what we’re
help us to understand what we’re delivering and if it’s helping them high
delivering and if it’s helping them high
delivering and if it’s helping them high fidelity feedback is a key thing that
fidelity feedback is a key thing that
fidelity feedback is a key thing that drives this kind of a change now a
drives this kind of a change now a
drives this kind of a change now a question if we were to take these
question if we were to take these
question if we were to take these concepts agile and DevOps now arguably I
concepts agile and DevOps now arguably I
concepts agile and DevOps now arguably I would suggest agile and DevOps are
would suggest agile and DevOps are
would suggest agile and DevOps are really the cornerstones of becoming a
really the cornerstones of becoming a
really the cornerstones of becoming a digital enterprise if you can’t do those
digital enterprise if you can’t do those
digital enterprise if you can’t do those it’s gonna be really hard to become
it’s gonna be really hard to become
it’s gonna be really hard to become digital but if we were to take these
digital but if we were to take these
digital but if we were to take these ideas and bring them into a traditional
ideas and bring them into a traditional
ideas and bring them into a traditional organization what do you think would
organization what do you think would
organization what do you think would happen you think it would be a bright
happen you think it would be a bright
happen you think it would be a bright sunshiny day of everyone’s happy or
sunshiny day of everyone’s happy or
sunshiny day of everyone’s happy or perhaps it might be gloom and doom and
perhaps it might be gloom and doom and
perhaps it might be gloom and doom and darkness I was there agile team first
darkness I was there agile team first
darkness I was there agile team first sprint three weeks later you know what
sprint three weeks later you know what
sprint three weeks later you know what we’ve missed the estimate we thought we
we’ve missed the estimate we thought we
we’ve missed the estimate we thought we could do more than we did but we were
could do more than we did but we were
could do more than we did but we were learning we were improving the team was
learning we were improving the team was
learning we were improving the team was learning how to get better over time and
learning how to get better over time and
learning how to get better over time and then our friends from the project
then our friends from the project
then our friends from the project management office they looked down at us
management office they looked down at us
management office they looked down at us or over at us and they said you see
or over at us and they said you see
or over at us and they said you see you’re agile stuff it doesn’t work you
you’re agile stuff it doesn’t work you
you’re agile stuff it doesn’t work you can’t deliver on your commitments and
can’t deliver on your commitments and
can’t deliver on your commitments and what they didn’t fundamentally
what they didn’t fundamentally
what they didn’t fundamentally understand was it wasn’t about a
understand was it wasn’t about a
understand was it wasn’t about a commitment for three weeks worth of
commitment for three weeks worth of
commitment for three weeks worth of sprint it was about a commitment to a
sprint it was about a commitment to a
sprint it was about a commitment to a product that we were building and
product that we were building and
product that we were building and getting better at delivering rapidly
getting better at delivering rapidly
getting better at delivering rapidly over time there is a fundamental
over time there is a fundamental
over time there is a fundamental cultural change that we were embarking
cultural change that we were embarking
cultural change that we were embarking upon and this is where digital leaders
upon and this is where digital leaders
upon and this is where digital leaders and leaders who can lead that kind of
and leaders who can lead that kind of
and leaders who can lead that kind of change are so important and leaders who
change are so important and leaders who
change are so important and leaders who are leading in this way have to focus on
are leading in this way have to focus on
are leading in this way have to focus on several key things first thing they have
several key things first thing they have
several key things first thing they have to think about the foundation if you
to think about the foundation if you
to think about the foundation if you will is a mindset shift the idea of
will is a mindset shift the idea of
will is a mindset shift the idea of projects with a start a stop at a budget
projects with a start a stop at a budget
projects with a start a stop at a budget is the wrong thing we’re building
is the wrong thing we’re building
is the wrong thing we’re building digital products we’re launching them
digital products we’re launching them
digital products we’re launching them and we’re improving them over time we’re
and we’re improving them over time we’re
and we’re improving them over time we’re learning from the feed
learning from the feed
learning from the feed we get the the shift in mindset to
we get the the shift in mindset to
we get the the shift in mindset to product is fundamental the second part
product is fundamental the second part
product is fundamental the second part is its into end it’s no longer about my
is its into end it’s no longer about my
is its into end it’s no longer about my silo it’s no longer about how the QA
silo it’s no longer about how the QA
silo it’s no longer about how the QA team did or how the operations team did
team did or how the operations team did
team did or how the operations team did its what’s our end to end value from the
its what’s our end to end value from the
its what’s our end to end value from the beginning to the end to the customer
beginning to the end to the customer
beginning to the end to the customer it’s about not having all of the answers
it’s about not having all of the answers
it’s about not having all of the answers how many times have you seen it where
how many times have you seen it where
how many times have you seen it where they wanted to know how exactly much
they wanted to know how exactly much
they wanted to know how exactly much will this product project costs before
will this product project costs before
will this product project costs before we can start I don’t know I haven’t
we can start I don’t know I haven’t
we can start I don’t know I haven’t built it yet the expectation that we
built it yet the expectation that we
built it yet the expectation that we have all the answers up front is a
have all the answers up front is a
have all the answers up front is a fallacy we have to be able to embrace
fallacy we have to be able to embrace
fallacy we have to be able to embrace having questions and then experimenting
having questions and then experimenting
having questions and then experimenting and learning as we go because we’re
and learning as we go because we’re
and learning as we go because we’re going to discover on the journey and
going to discover on the journey and
going to discover on the journey and lastly it’s about teams teams that are
lastly it’s about teams teams that are
lastly it’s about teams teams that are empowered to make decisions and not wait
empowered to make decisions and not wait
empowered to make decisions and not wait for a leader to decide for them sure
for a leader to decide for them sure
for a leader to decide for them sure give them some guidance and structure
give them some guidance and structure
give them some guidance and structure but give the teams the ability to run
but give the teams the ability to run
but give the teams the ability to run this is a key because leaders who are in
this is a key because leaders who are in
this is a key because leaders who are in the way become bottlenecks and slow us
the way become bottlenecks and slow us
the way become bottlenecks and slow us all down and as we think about this the
all down and as we think about this the
all down and as we think about this the digital leaders I want you to think
digital leaders I want you to think
digital leaders I want you to think about how you can become a digital
about how you can become a digital
about how you can become a digital leader of the future how you can be the
leader of the future how you can be the
leader of the future how you can be the catalyst for change in your organization
catalyst for change in your organization
catalyst for change in your organization and then momentarily imagine the
and then momentarily imagine the
and then momentarily imagine the not-so-distant future imagine what will
not-so-distant future imagine what will
not-so-distant future imagine what will happen when you bring forward in your
happen when you bring forward in your
happen when you bring forward in your digital enterprise your next new idea
digital enterprise your next new idea
digital enterprise your next new idea imagine how that will thrive thank you
imagine how that will thrive thank you
imagine how that will thrive thank you [Applause]
”
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