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Le bonheur au travail : une révolution | Létitia FRAYSSE | TEDxRéunion


raise hands ah bah are many

it’s good and well I do too

lowering your hands now it’s good

it’s my turn and well I too get up

every morning on Monday and the others

days telling me nice I’m going

work i will meet marc louis

or asma is together we’re going to do something

interesting thing

dutil of gratifying brief i’m

happy go to work

I have the chance no actually everybody

should be happy to go to work

and not just three quarters of the

hall who raised their hands today

but everyone

indeed we spend a third of our life

at work

so that’s my belief today

but that has not always been the case

for a long time I lived in the region

Parisian I was a big employee

company and every day I took

the subway to go to work and all

the days at 7 am I

crossed the same people the look

tired we were ants

joining their workplace and the

evening the same ants regaining our

anthill it was magical

it’s the life of millions of people and if

we replace the metro with the

jams

it may be the life of some

of you today you are

feel like an ant who understood his

task in the best possible course not

thinking we can on vacation retreat

maybe finally a moment where you will be

finally free and happy it’s up to 7

not exactly in 2014 that I’m

stumbled upon a TV show

entitled happiness at work tonight

there I had turned on my intrigued post

by this title a little paradoxical all the more

more than the subtitle were the

companies released from their bosses

second paradox

and when I turned off my phone an hour

and a half later the world had changed

I felt like copernic

after seeing the shadow of the earth

go on the moon I do not know if

you remember before copernic

the earth was the center of the world and the

stars turn around around her

and then one day

copernic to observe a lunar eclipse

like thousands of people before

him

there he understood that what he saw in

his telescope was the shadow of the earth

who was moving on the moon and order

things to change

it’s called the revolution

copernican good for me this report

on happiness at work

it was the same kind of revelations

suddenly the world in which I

lived was no longer the same what

I had seen in the report was

so much so far from what I

lived at the time

but so much so logical in

these companies by here free people

relay of power over their fate of

autonomy and especially people

who produce the workers the

technicians the salespeople months in 2014

I was a little ant in a

well- run organization and without any

autonomy and without any responsibility

in these companies say release the

people felt responsible for each

others responsible for their

responsible colleagues of their customers

responsible for their business and me

in 2014

I was surrounded by small ants who

was spending a lot of energy

get the chef’s attention and have a

promotion better or faster than the

little ant next door and then

it seemed to be walking in these

companies say free people

looked happy and business

in good health then I was

enthusiastic but I was convinced that

in certain conditions it was

possible to be happy at work

yes but here it is in 2014

I had absolutely no way of

modify the conditions under which

I worked and then a number

subway passed and one day I was

proposed to take the leadership of the

Reunion subsidiary of this big

society

I arrived at the meeting I found

a great team company

great but a company that

had gone through difficult times

and teams affected by this

recent history

suspicious with real opposition

between management and employees

and you still see today

explain the situation with his words me

makes you feel uncomfortable because this

division in the business is really

foreign to the design of

now

after all we are all in the same

boat in the first months of my

attendance at the meeting

I had the chance to go through a

employee satisfaction survey a

big inquiry investigation that’s taking place in

the whole world in this society in

which I’m still working and there it has

been an electroshock

the results for the subsidiary were

not good and above all it is clear

deterioration compared to the respondent

former

two years ago an element

particular shocked me a lot among the

hundred questions that were asked

one of them was form as well

in my company

everyone is respected whatever

either his job and he had to

position on a scale of 1 to 5

between strongly disagree and everything to

agrees and to this question alone

50% of employees answered

that they agreed in this

company I had just taken the

direction

one in two considered that

was not respected it was

bearable it was absolutely necessary to do

something to restore the smile

and trust and that together we

create an environment where let’s not be

happy

so I started thinking

and there I remembered this

issue on happiness at work that

I had seen two hours two years

before and I started

Copernican revolution

and then a few months ago I had some

the huge chance to meet the

boss of a French liberated company

one of the people who had not done

dream in this report

especially after having released his

company he goes off to take a tour of

world by boat and this person has us

told the story its story

personal and the story of his

business a little bit when I do it

with you today

and above all he answered the innumerable

questions that arise because we are

in a world centered on a

pyramidal organization of work and

the company released is a round world

who moves thanks to the energy the

collaborators but who are true

collaborators working together

labor and lots of questions

practices then arises when one

asked but how do we do in such

or such case he answered I did this and

it worked where I did that and it did not

not market but never ever you have to

do if you have to do that at the

question is how am I doing for

release my company

jean françois zobrist who is the first

French bosses to have made it to

the habit of answering by is it

and you it’s a little brutal I you the

rope but what a wonderful message this

that evening I went home with

four valuable luggage a concept on this

that I was doing the

certainty that I was right to do it

the belief that there was a path

to get there and that this path does

could be that mine since that day

from project to project of trial and error

gropings

I gave more autonomy more

responsibilities more freedom for

give you an example

it started with the creation of a

innovation room one day someone said

it would be nice we are a place for

work our innovative projects a

place that changes meeting rooms

usual you know that ‘s what we got

all in our big organizations

tables and chairs around a decoration

little impersonal well yes why not

who wants to work on the

about volunteers from different

services manifested themselves they have

formed a group and this group to

to emerge a natural leader

it was not the most senior it was not

the most experienced

it was someone with skills

techniques but especially a great

motivation for the project and some

natural leadership and at the beginning this leader

chosen by the group came to see me at

every step or every new idea

to validate with me pretty normal that’s

like that we usually do

one day I told him listen as long as

you stay in the budget envelope

which is allocated to this project I am doing you

trust

you do what you want and four

half months

we inaugurated our innovation room

that we called the casino and she is

magnificent

first it is

biodynamic like the amphitheater in

which we are refreshed by

natural air currents

the walls are turquoise blue all the

furniture is made with material from

recovery of pallets from cans

oil and rounded and then we have a table

of course because even when we

works on innovative projects bah

you have to put your things

but when it does not serve

meeting table

This inserts table tennis table

pong whenever we leave them

teams organize themselves transversely

in complete autonomy on a project that

are chosen the result is fantastic

And do you know why

well when we do something we have

want to do that we apply

decisions that we took care of even

implement skills that we have

want to acquire indeed no good and

when we are more

yesterday with different skills to

work on a project that we have chosen

apply decisions we made

care even as part of a vision

shared is powerful and we are

effective it’s banal it seems so much

obvious but what organization

works like that I started this

approach consciously and

structured there is one about it’s long and

complicated because it’s about building the

trust and that nothing is ever

acquired

we did a lot of things already in

more of this salino a group of

parents organized a christmas party for

children of general collaborators

in the crh companies that take care of that

and this party takes place this afternoon

I’m sure she’ll be great a

another group of volunteers

different to work to create and

conduct a satisfaction survey of

collaborators along the water to

not wait for the big inquiry that

fall from the seat every two years a

third group worked on

organization of work and implementation

telework place

and then we can do a lot more

I’m sure but we learn together

advancing

has more and more organizations chosen

this way smes large groups

of aegis administration and even I

heard recently after

others each in his own way

we are building a world

better a world where work could

to be a source of happiness then maybe

you tell yourself how it me

regards after all it’s easy for

she is director she does this

she wants

yes it’s true I’m director and

I have the power to change things

in my organization but maybe that

some of you here also have this

power to change things in their

service in their company

I hope to have convinced you that

it was possible to be is to render

the others happy at work and if you

ask me how do I do you

would answer do you manage

m

and for those of you for those

of you who do not have the power to

change things in their

organization

because it’s still the case of the

majority of people today I want

to tell you a revolution is in

walk and it will concern us one day

in the meantime you still have the

possibility of widely disseminating this

idea for it to reach the fastest

possible people who decide in your

organizations this ideal is simple it’s

possible to be is to make others

happy at work by practicing the

trust thank you

[Applause]

[Music]

[Applause]

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