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How to hack the workplace in 10 minutes | Hayley Sudbury | TEDxShoreditch


[Applause]

[Applause] so I found myself at a Scottish wedding

so I found myself at a Scottish wedding

so I found myself at a Scottish wedding recently and was delighted to find that

recently and was delighted to find that

recently and was delighted to find that there was a whiskey tasting when I went

there was a whiskey tasting when I went

there was a whiskey tasting when I went over to find out about the whiskey I was

over to find out about the whiskey I was

over to find out about the whiskey I was quickly dismissed by my Scottish male

quickly dismissed by my Scottish male

quickly dismissed by my Scottish male host as a woman and God forbid

host as a woman and God forbid

host as a woman and God forbid Australian how could I have any whiskey

Australian how could I have any whiskey

Australian how could I have any whiskey knowledge or appreciation this was a bit

knowledge or appreciation this was a bit

knowledge or appreciation this was a bit of a first for me and I’m not one to be

of a first for me and I’m not one to be

of a first for me and I’m not one to be dismissed so I found myself in a fairly

dismissed so I found myself in a fairly

dismissed so I found myself in a fairly colourful exchange demonstrating my

colourful exchange demonstrating my

colourful exchange demonstrating my extensive whiskey knowledge the next day

extensive whiskey knowledge the next day

extensive whiskey knowledge the next day we chatted and he actually apologized

we chatted and he actually apologized

we chatted and he actually apologized saying he’d underestimated me I think it

saying he’d underestimated me I think it

saying he’d underestimated me I think it was kind of a compliment whiskey yes

was kind of a compliment whiskey yes

was kind of a compliment whiskey yes whiskey I know a lot about it from the

whiskey I know a lot about it from the

whiskey I know a lot about it from the science of distilling to flavor profiles

science of distilling to flavor profiles

science of distilling to flavor profiles in the most remote part of Scotland but

in the most remote part of Scotland but

in the most remote part of Scotland but unless I shared this with you how would

unless I shared this with you how would

unless I shared this with you how would you know this is a challenge we face in

you know this is a challenge we face in

you know this is a challenge we face in the workplace we can’t always see the

the workplace we can’t always see the

the workplace we can’t always see the value that people can bring or the

value that people can bring or the

value that people can bring or the knowledge that they have and often our

knowledge that they have and often our

knowledge that they have and often our blind spots can be holding us back three

blind spots can be holding us back three

blind spots can be holding us back three years ago I was sick of hearing there

years ago I was sick of hearing there

years ago I was sick of hearing there was a lack of women leading companies

was a lack of women leading companies

was a lack of women leading companies because there was a pipeline issue

because there was a pipeline issue

because there was a pipeline issue so basically no women at the top because

so basically no women at the top because

so basically no women at the top because they weren’t moving through an

they weren’t moving through an

they weren’t moving through an organization to that senior position I

organization to that senior position I

organization to that senior position I thought this was a lazy excuse and quite

thought this was a lazy excuse and quite

thought this was a lazy excuse and quite frankly a cop-out having spent a number

frankly a cop-out having spent a number

frankly a cop-out having spent a number of fantastic challenging and

of fantastic challenging and

of fantastic challenging and enlightening years in these businesses I

enlightening years in these businesses I

enlightening years in these businesses I was pretty sure I knew why women were

was pretty sure I knew why women were

was pretty sure I knew why women were not staying I also felt that technology

not staying I also felt that technology

not staying I also felt that technology could change their experience so I spent

could change their experience so I spent

could change their experience so I spent my time meeting with business leaders

my time meeting with business leaders

my time meeting with business leaders around the world in their head offices

around the world in their head offices

around the world in their head offices trying to get to the bottom of what

trying to get to the bottom of what

trying to get to the bottom of what worked what didn’t what were the real

worked what didn’t what were the real

worked what didn’t what were the real issues and could I help solve them could

issues and could I help solve them could

issues and could I help solve them could we maybe build something that dealt with

we maybe build something that dealt with

we maybe build something that dealt with the issue of women moving through the

the issue of women moving through the

the issue of women moving through the pipeline and if women just needed better

pipeline and if women just needed better

pipeline and if women just needed better sponsorship which was often an area of

sponsorship which was often an area of

sponsorship which was often an area of discussion maybe we could help with that

discussion maybe we could help with that

discussion maybe we could help with that and then in 2016

and then in 2016

and then in 2016 heaven’s gates opened and poured gifts

heaven’s gates opened and poured gifts

heaven’s gates opened and poured gifts upon the earth

upon the earth

upon the earth academics consultancies and banks

academics consultancies and banks

academics consultancies and banks release some of the strongest and most

release some of the strongest and most

release some of the strongest and most conclusive evidence to date it turns out

conclusive evidence to date it turns out

conclusive evidence to date it turns out the more women and diverse talent you

the more women and diverse talent you

the more women and diverse talent you have leading your business the higher

have leading your business the higher

have leading your business the higher the profits finally finally it seemed

the profits finally finally it seemed

the profits finally finally it seemed like an absolute no-brainer earlier this

like an absolute no-brainer earlier this

like an absolute no-brainer earlier this year I met with a global leader who told

year I met with a global leader who told

year I met with a global leader who told me he didn’t think people believed the

me he didn’t think people believed the

me he didn’t think people believed the business case for diversity

business case for diversity

business case for diversity he had a big job and a big remit um so

he had a big job and a big remit um so

he had a big job and a big remit um so you’re telling me you don’t think that

you’re telling me you don’t think that

you’re telling me you don’t think that your leaders and your colleagues believe

your leaders and your colleagues believe

your leaders and your colleagues believe there’s a business case for this nope

there’s a business case for this nope

there’s a business case for this nope nada nothing it was mental it was a bit

nada nothing it was mental it was a bit

nada nothing it was mental it was a bit like saying 2+2 doesn’t equal 4 and you

like saying 2+2 doesn’t equal 4 and you

like saying 2+2 doesn’t equal 4 and you know at first I was dumbfounded but then

know at first I was dumbfounded but then

know at first I was dumbfounded but then I felt rage what business leader or CEO

I felt rage what business leader or CEO

I felt rage what business leader or CEO would not want to deliver more profits

would not want to deliver more profits

would not want to deliver more profits isn’t that better for everyone and

isn’t that better for everyone and

isn’t that better for everyone and whether you work in a corporate or not

whether you work in a corporate or not

whether you work in a corporate or not there is always a knock-on benefit these

there is always a knock-on benefit these

there is always a knock-on benefit these returns impact pension funds which can

returns impact pension funds which can

returns impact pension funds which can benefit even the smallest freelancer

benefit even the smallest freelancer

benefit even the smallest freelancer right through to more taxes being paid

right through to more taxes being paid

right through to more taxes being paid which benefits all of society the rage

which benefits all of society the rage

which benefits all of society the rage it actually started to subside and I

it actually started to subside and I

it actually started to subside and I started to feel grateful for this rare

started to feel grateful for this rare

started to feel grateful for this rare moment of honesty because it allowed me

moment of honesty because it allowed me

moment of honesty because it allowed me to go deeper I had certainly bought into

to go deeper I had certainly bought into

to go deeper I had certainly bought into these powerful marketing messages

these powerful marketing messages

these powerful marketing messages believing that with this new evidence it

believing that with this new evidence it

believing that with this new evidence it would be the change needed but to be

would be the change needed but to be

would be the change needed but to be fair after years working in these

fair after years working in these

fair after years working in these corporates deep down I knew the cultural

corporates deep down I knew the cultural

corporates deep down I knew the cultural and behavioral change it was hard I had

and behavioral change it was hard I had

and behavioral change it was hard I had experienced the best and worst of humans

experienced the best and worst of humans

experienced the best and worst of humans in these workplaces I mean sometimes I

in these workplaces I mean sometimes I

in these workplaces I mean sometimes I had felt like an 80s rock star the

had felt like an 80s rock star the

had felt like an 80s rock star the teamwork the music the lights the air

teamwork the music the lights the air

teamwork the music the lights the air guitar other times

guitar other times

guitar other times stuck in some tribal homogeneous group

stuck in some tribal homogeneous group

stuck in some tribal homogeneous group think like a scene from Lord of the

think like a scene from Lord of the

think like a scene from Lord of the Flies without the wall painting Spears

Flies without the wall painting Spears

Flies without the wall painting Spears and what was clearer to me than ever

and what was clearer to me than ever

and what was clearer to me than ever before was that as humans we don’t just

before was that as humans we don’t just

before was that as humans we don’t just do something because it is good for us I

do something because it is good for us I

do something because it is good for us I too am human and I actually recently

too am human and I actually recently

too am human and I actually recently took my parents to Provence now I have

took my parents to Provence now I have

took my parents to Provence now I have this particular

this particular

this particular leaning towards cured meat cheese and

leaning towards cured meat cheese and

leaning towards cured meat cheese and fine French wine now every day my mother

fine French wine now every day my mother

fine French wine now every day my mother would helpfully remind me that I needed

would helpfully remind me that I needed

would helpfully remind me that I needed to have two and a half cups of

to have two and a half cups of

to have two and a half cups of vegetables a day now even though I was

vegetables a day now even though I was

vegetables a day now even though I was on holidays and my holiday diet does not

on holidays and my holiday diet does not

on holidays and my holiday diet does not reflect my normal diet and I have closer

reflect my normal diet and I have closer

reflect my normal diet and I have closer to the age of 40 than I am five mum now

to the age of 40 than I am five mum now

to the age of 40 than I am five mum now I know I should have two and a half cups

I know I should have two and a half cups

I know I should have two and a half cups of vegetables a day I know what is the

of vegetables a day I know what is the

of vegetables a day I know what is the right thing to do I know the health

right thing to do I know the health

right thing to do I know the health benefits of a long life then healthy

benefits of a long life then healthy

benefits of a long life then healthy clear skin but because I’m an adult and

clear skin but because I’m an adult and

clear skin but because I’m an adult and I generally do what I want sometimes I

I generally do what I want sometimes I

I generally do what I want sometimes I don’t feel like this so I get busy and I

don’t feel like this so I get busy and I

don’t feel like this so I get busy and I don’t eat this just being aware does not

don’t eat this just being aware does not

don’t eat this just being aware does not make me apply this knowledge you know

make me apply this knowledge you know

make me apply this knowledge you know what I’ve been preparing for this talk

what I’ve been preparing for this talk

what I’ve been preparing for this talk I’ve been pumping out Beyonce’s who run

I’ve been pumping out Beyonce’s who run

I’ve been pumping out Beyonce’s who run the world girls and then only to read

the world girls and then only to read

the world girls and then only to read that there are more men named John

that there are more men named John

that there are more men named John leading US companies than women CEOs in

leading US companies than women CEOs in

leading US companies than women CEOs in total and then I start to hear who run

total and then I start to hear who run

total and then I start to hear who run the world John and I gotta say it look

the world John and I gotta say it look

the world John and I gotta say it look it just doesn’t have the same ring to it

it just doesn’t have the same ring to it

it just doesn’t have the same ring to it the good news is there’s never been a

the good news is there’s never been a

the good news is there’s never been a better time for this change even as our

better time for this change even as our

better time for this change even as our political environments are radically

political environments are radically

political environments are radically changing and not always progressively

changing and not always progressively

changing and not always progressively the corporate world is coming together

the corporate world is coming together

the corporate world is coming together we have leaders John’s Jim’s vivexx

we have leaders John’s Jim’s vivexx

we have leaders John’s Jim’s vivexx Jorge’s signing up for the UN’s he for

Jorge’s signing up for the UN’s he for

Jorge’s signing up for the UN’s he for she campaign holding up signs on social

she campaign holding up signs on social

she campaign holding up signs on social media to signal their support for

media to signal their support for

media to signal their support for hashtag gender parity now this is

hashtag gender parity now this is

hashtag gender parity now this is powerful stuff and a real public

powerful stuff and a real public

powerful stuff and a real public commitment it is progressive and an

commitment it is progressive and an

commitment it is progressive and an important part of the journey but how do

important part of the journey but how do

important part of the journey but how do we take this beyond the hashtag hashtag

we take this beyond the hashtag hashtag

we take this beyond the hashtag hashtag real action hashtag getting it to work

real action hashtag getting it to work

real action hashtag getting it to work hashtag starting with gender how do we

hashtag starting with gender how do we

hashtag starting with gender how do we hack the workplace use everyday

hack the workplace use everyday

hack the workplace use everyday technology to change everyday behavior

technology to change everyday behavior

technology to change everyday behavior use everyday technology to help us see

use everyday technology to help us see

use everyday technology to help us see past the blind spots use everyday

past the blind spots use everyday

past the blind spots use everyday technology to help change who corporate

technology to help change who corporate

technology to help change who corporate leaders see and what they do how do we

leaders see and what they do how do we

leaders see and what they do how do we do with it the human parts of that

do with it the human parts of that

do with it the human parts of that change well we need to make it

change well we need to make it

change well we need to make it how do I get that two and a half cups of

how do I get that two and a half cups of

how do I get that two and a half cups of vegetables deliciously prepared and in

vegetables deliciously prepared and in

vegetables deliciously prepared and in my belly

my belly

my belly smartphones they’re changing our

smartphones they’re changing our

smartphones they’re changing our personal lives and our working lives now

personal lives and our working lives now

personal lives and our working lives now I’m not saying that being on all the

I’m not saying that being on all the

I’m not saying that being on all the time is necessarily a good thing however

time is necessarily a good thing however

time is necessarily a good thing however I do believe we can be smarter with the

I do believe we can be smarter with the

I do believe we can be smarter with the devices we literally have to hand so

devices we literally have to hand so

devices we literally have to hand so here’s something I prepared earlier meet

here’s something I prepared earlier meet

here’s something I prepared earlier meet John John is a general manager of a

John John is a general manager of a

John John is a general manager of a corporation with about 10,000 people now

corporation with about 10,000 people now

corporation with about 10,000 people now he is committed to supporting female

he is committed to supporting female

he is committed to supporting female talent at his firm but you know

talent at his firm but you know

talent at his firm but you know sometimes John gets busy and he only

sometimes John gets busy and he only

sometimes John gets busy and he only sees the people that are in front of him

sees the people that are in front of him

sees the people that are in front of him the company also has talent programs so

the company also has talent programs so

the company also has talent programs so surely someone else is looking after

surely someone else is looking after

surely someone else is looking after this corporate commitment anyway right

this corporate commitment anyway right

this corporate commitment anyway right meet Zoe Zoe is a computer science

meet Zoe Zoe is a computer science

meet Zoe Zoe is a computer science graduate in the same organization fresh

graduate in the same organization fresh

graduate in the same organization fresh to the corporate world in her day to day

to the corporate world in her day to day

to the corporate world in her day to day she does not meet with John but if we

she does not meet with John but if we

she does not meet with John but if we can get her access and visibility to

can get her access and visibility to

can get her access and visibility to senior leaders not only will she develop

senior leaders not only will she develop

senior leaders not only will she develop her skills she is more likely to stay

her skills she is more likely to stay

her skills she is more likely to stay and move up through the organization

and move up through the organization

and move up through the organization into a leadership position so here’s

into a leadership position so here’s

into a leadership position so here’s John getting a little nudge to help him

John getting a little nudge to help him

John getting a little nudge to help him do the things that he’s actually signed

do the things that he’s actually signed

do the things that he’s actually signed up to do so take him along to the next

up to do so take him along to the next

up to do so take him along to the next senior meeting he’s having over to Zoe

senior meeting he’s having over to Zoe

senior meeting he’s having over to Zoe she’s being notified what’s been set up

she’s being notified what’s been set up

she’s being notified what’s been set up this is an example of a bot where we’ve

this is an example of a bot where we’ve

this is an example of a bot where we’ve used geo location gender data and

used geo location gender data and

used geo location gender data and calendar availability what we’re doing

calendar availability what we’re doing

calendar availability what we’re doing here is it’s an experience that feels

here is it’s an experience that feels

here is it’s an experience that feels familiar so we’re helping John see the

familiar so we’re helping John see the

familiar so we’re helping John see the world and the people in it a little

world and the people in it a little

world and the people in it a little differently by getting John to do

differently by getting John to do

differently by getting John to do something we’re broadening and

something we’re broadening and

something we’re broadening and positively reinforcing his neural

positively reinforcing his neural

positively reinforcing his neural pathways and his association with Zoe

pathways and his association with Zoe

pathways and his association with Zoe this is not a training program where you

this is not a training program where you

this is not a training program where you take a box when it’s done this is a real

take a box when it’s done this is a real

take a box when it’s done this is a real action and visibility we’re changing who

action and visibility we’re changing who

action and visibility we’re changing who John sees and what he does so many times

John sees and what he does so many times

John sees and what he does so many times I’ve had leaders tell me that it’s the

I’ve had leaders tell me that it’s the

I’ve had leaders tell me that it’s the frozen middle of an organization that’s

frozen middle of an organization that’s

frozen middle of an organization that’s stopping

stopping

stopping change and it’s not that winter is

change and it’s not that winter is

change and it’s not that winter is coming it’s that it is here technology

coming it’s that it is here technology

coming it’s that it is here technology can take us to a brighter warmer and

can take us to a brighter warmer and

can take us to a brighter warmer and fairer workplace we can use technology

fairer workplace we can use technology

fairer workplace we can use technology so that the best and different people

so that the best and different people

so that the best and different people get that next promotion we also need to

get that next promotion we also need to

get that next promotion we also need to be able to point to more than a few or

be able to point to more than a few or

be able to point to more than a few or the same role models technology can help

the same role models technology can help

the same role models technology can help us with that trickle-down effect through

us with that trickle-down effect through

us with that trickle-down effect through the organization my work plays half not

the organization my work plays half not

the organization my work plays half not only shines a light on blind spots it

only shines a light on blind spots it

only shines a light on blind spots it makes it easier to manage measure and

makes it easier to manage measure and

makes it easier to manage measure and scale this change and in this case

scale this change and in this case

scale this change and in this case gender balance but how do we hack our

gender balance but how do we hack our

gender balance but how do we hack our way to evolution you and the people you

way to evolution you and the people you

way to evolution you and the people you work with are already using technology

work with are already using technology

work with are already using technology in this way last month I met with a

in this way last month I met with a

in this way last month I met with a chairman of one of the world’s biggest

chairman of one of the world’s biggest

chairman of one of the world’s biggest banks and during our discussion we spoke

banks and during our discussion we spoke

banks and during our discussion we spoke about innovation and in particular

about innovation and in particular

about innovation and in particular startup accelerators where they

startup accelerators where they

startup accelerators where they basically work with a third party to

basically work with a third party to

basically work with a third party to support startups when I asked him did it

support startups when I asked him did it

support startups when I asked him did it change the culture at the bank his

change the culture at the bank his

change the culture at the bank his answer was no not really but it did make

answer was no not really but it did make

answer was no not really but it did make them cool cool

them cool cool

them cool cool banking cool oh yeah I pondered this as

banking cool oh yeah I pondered this as

banking cool oh yeah I pondered this as I left the meeting and walked out into

I left the meeting and walked out into

I left the meeting and walked out into Canary Wharf running into a group of

Canary Wharf running into a group of

Canary Wharf running into a group of about a hundred people and you know at

about a hundred people and you know at

about a hundred people and you know at first I thought someone must have been

first I thought someone must have been

first I thought someone must have been giving something away maybe doughnuts I

giving something away maybe doughnuts I

giving something away maybe doughnuts I mean who doesn’t love doughnuts but then

mean who doesn’t love doughnuts but then

mean who doesn’t love doughnuts but then I realized there are in small groups

I realized there are in small groups

I realized there are in small groups moving between each other and

moving between each other and

moving between each other and frantically tapping their phones they

frantically tapping their phones they

frantically tapping their phones they were in fact catching pokémon and as I

were in fact catching pokémon and as I

were in fact catching pokémon and as I walked past this group what really

walked past this group what really

walked past this group what really struck me was the diversity old young

struck me was the diversity old young

struck me was the diversity old young black white male female that suited in

black white male female that suited in

black white male female that suited in the booted and even the hipsters Pokemon

the booted and even the hipsters Pokemon

the booted and even the hipsters Pokemon had enabled online to offline and had

had enabled online to offline and had

had enabled online to offline and had brought together an incredibly diverse

brought together an incredibly diverse

brought together an incredibly diverse group of people this change it’s not

group of people this change it’s not

group of people this change it’s not just for gamers it’s time to tool up and

just for gamers it’s time to tool up and

just for gamers it’s time to tool up and help help our corporations evolve we

help help our corporations evolve we

help help our corporations evolve we know the stuff it works all too well

know the stuff it works all too well

know the stuff it works all too well smart technology and our mobile phones

smart technology and our mobile phones

smart technology and our mobile phones helps us buy things we don’t really need

helps us buy things we don’t really need

helps us buy things we don’t really need get to the bus on

get to the bus on

get to the bus on time and meet new people which can be

time and meet new people which can be

time and meet new people which can be very fun we a single we need to take

very fun we a single we need to take

very fun we a single we need to take this hack this and use it in our

this hack this and use it in our

this hack this and use it in our workplaces

workplaces

workplaces let’s change who really runs the world

”

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