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How Playing Mario Can Help Your Business Communication | Ronen Shay | TEDxSJFC


it’s a pleasure to be here today

it’s a pleasure to be here today my name is Ronan che and I am a gamer

my name is Ronan che and I am a gamer

my name is Ronan che and I am a gamer now gamers tend to get a little bit of a

now gamers tend to get a little bit of a

now gamers tend to get a little bit of a bad reputation because of the violent

bad reputation because of the violent

bad reputation because of the violent content in games there’s a lot of

content in games there’s a lot of

content in games there’s a lot of research done about video game addiction

research done about video game addiction

research done about video game addiction and how that can potentially lead to

and how that can potentially lead to

and how that can potentially lead to depression but the same thing can be

depression but the same thing can be

depression but the same thing can be said about social media and a lot of

said about social media and a lot of

said about social media and a lot of other forms of communication so what I’d

other forms of communication so what I’d

other forms of communication so what I’d like to talk about today are some of the

like to talk about today are some of the

like to talk about today are some of the hidden benefits of video games what I’m

hidden benefits of video games what I’m

hidden benefits of video games what I’m proposing is a balanced perspective I’m

proposing is a balanced perspective I’m

proposing is a balanced perspective I’m not saying that we ignore the negative

not saying that we ignore the negative

not saying that we ignore the negative effects that video games can have it’s

effects that video games can have it’s

effects that video games can have it’s important to consider the violent

important to consider the violent

important to consider the violent content it’s important to also consider

content it’s important to also consider

content it’s important to also consider any potential addiction or lead to

any potential addiction or lead to

any potential addiction or lead to depression but we do want to consider

depression but we do want to consider

depression but we do want to consider the positive benefits that exist also

the positive benefits that exist also

the positive benefits that exist also and realize that for every gamer there’s

and realize that for every gamer there’s

and realize that for every gamer there’s the potential of having a positive

the potential of having a positive

the potential of having a positive experience like improved team building

experience like improved team building

experience like improved team building social communication and just having fun

social communication and just having fun

social communication and just having fun with some friends and so if we take a

with some friends and so if we take a

with some friends and so if we take a little bit of a look at this road map

little bit of a look at this road map

little bit of a look at this road map regarding how we’re going to get to the

regarding how we’re going to get to the

regarding how we’re going to get to the idea that video games can help your

idea that video games can help your

idea that video games can help your persuasive communication we have to

persuasive communication we have to

persuasive communication we have to start with the assumption that there are

start with the assumption that there are

start with the assumption that there are some positive benefits to playing video

some positive benefits to playing video

some positive benefits to playing video games and if we can accept that

games and if we can accept that

games and if we can accept that assumption the next logical question is

assumption the next logical question is

assumption the next logical question is well what are those positive benefits

well what are those positive benefits

well what are those positive benefits and one of which we’re going to talk

and one of which we’re going to talk

and one of which we’re going to talk about in detail today is persuasive

about in detail today is persuasive

about in detail today is persuasive communication being able to give more

communication being able to give more

communication being able to give more convincing and more memorable business

convincing and more memorable business

convincing and more memorable business presentations and the reason why if you

presentations and the reason why if you

presentations and the reason why if you ask yourself how how is that possible

ask yourself how how is that possible

ask yourself how how is that possible that video games actually allow you to

that video games actually allow you to

that video games actually allow you to do that is because their consumption

do that is because their consumption

do that is because their consumption experiences the game designers don’t

experiences the game designers don’t

experiences the game designers don’t just consider what you see

just consider what you see

just consider what you see and what you hear they actually think

and what you hear they actually think

and what you hear they actually think about what you think and what you feel

about what you think and what you feel

about what you think and what you feel as you play the game and as a business

as you play the game and as a business

as you play the game and as a business presenter you can also give

presenter you can also give

presenter you can also give consideration to your audience’s

consideration to your audience’s

consideration to your audience’s consumption experience experience based

consumption experience experience based

consumption experience experience based marketers that do demonstrations at live

marketers that do demonstrations at live

marketers that do demonstrations at live events argue that people tend to

events argue that people tend to

events argue that people tend to remember 20% of what they read in here

remember 20% of what they read in here

remember 20% of what they read in here 40% of what they observe and 90% of what

40% of what they observe and 90% of what

40% of what they observe and 90% of what they experience and that’s one of the

they experience and that’s one of the

they experience and that’s one of the key reasons that video games are very

key reasons that video games are very

key reasons that video games are very persuasive forms of communication

persuasive forms of communication

persuasive forms of communication because you don’t just hear and see

because you don’t just hear and see

because you don’t just hear and see Mario you actually play through the

Mario you actually play through the

Mario you actually play through the adventure with him you experience the

adventure with him you experience the

adventure with him you experience the adventure with Mario now stepping out of

adventure with Mario now stepping out of

adventure with Mario now stepping out of the world of video games for a second to

the world of video games for a second to

the world of video games for a second to an example that most of us can relate to

an example that most of us can relate to

an example that most of us can relate to if you think about going to a movie

if you think about going to a movie

if you think about going to a movie theater we have the option to watch

theater we have the option to watch

theater we have the option to watch movies at home on home theaters and yet

movies at home on home theaters and yet

movies at home on home theaters and yet still we some of us choose to go to a

still we some of us choose to go to a

still we some of us choose to go to a movie theater to experience a movie in a

movie theater to experience a movie in a

movie theater to experience a movie in a dark room with a good screen with

dark room with a good screen with

dark room with a good screen with surround sound

surround sound

surround sound hopefully it was a boatload of popcorn

hopefully it was a boatload of popcorn

hopefully it was a boatload of popcorn and it’s because it adds to the

and it’s because it adds to the

and it’s because it adds to the experience it creates a positive feeling

experience it creates a positive feeling

experience it creates a positive feeling when you’re out with friends at a movie

when you’re out with friends at a movie

when you’re out with friends at a movie that is more than just the message

that is more than just the message

that is more than just the message itself and so if you think about

itself and so if you think about

itself and so if you think about business presentations in that way if

business presentations in that way if

business presentations in that way if you can create a positive consumption

you can create a positive consumption

you can create a positive consumption experience where people are enjoying

experience where people are enjoying

experience where people are enjoying their time in the audience as opposed to

their time in the audience as opposed to

their time in the audience as opposed to just listening to what you have to say

just listening to what you have to say

just listening to what you have to say then you’re shifting from having people

then you’re shifting from having people

then you’re shifting from having people see and hear what you say to having

see and hear what you say to having

see and hear what you say to having people experience what you have to say

people experience what you have to say

people experience what you have to say so remember that it’s not just what

so remember that it’s not just what

so remember that it’s not just what you’re saying but it’s how you say it

you’re saying but it’s how you say it

you’re saying but it’s how you say it that really affects whether your idea is

that really affects whether your idea is

that really affects whether your idea is going to move

going to move

going to move or in a business setting there are a lot

or in a business setting there are a lot

or in a business setting there are a lot of great business ideas that don’t move

of great business ideas that don’t move

of great business ideas that don’t move forward because they’re not communicated

forward because they’re not communicated

forward because they’re not communicated in a clear way now while we can clearly

in a clear way now while we can clearly

in a clear way now while we can clearly now see that video games can provide

now see that video games can provide

now see that video games can provide really helpful examples of persuasive

really helpful examples of persuasive

really helpful examples of persuasive communication there are other benefits

communication there are other benefits

communication there are other benefits studies have shown that video game

studies have shown that video game

studies have shown that video game players can experience improved

players can experience improved

players can experience improved decision-making skills improved mental

decision-making skills improved mental

decision-making skills improved mental reasoning as well as improved team

reasoning as well as improved team

reasoning as well as improved team building and giving the receiving

building and giving the receiving

building and giving the receiving feedback to give a few examples of how

feedback to give a few examples of how

feedback to give a few examples of how this happens through the game design

this happens through the game design

this happens through the game design fallout 4 is a game that has multiple

fallout 4 is a game that has multiple

fallout 4 is a game that has multiple endings you can only experience one of

endings you can only experience one of

endings you can only experience one of those endings through each playthrough

those endings through each playthrough

those endings through each playthrough so when you make decisions as the Avatar

so when you make decisions as the Avatar

so when you make decisions as the Avatar those decisions actually do have an

those decisions actually do have an

those decisions actually do have an impact on the outcome moving you towards

impact on the outcome moving you towards

impact on the outcome moving you towards one ending and away from another ending

one ending and away from another ending

one ending and away from another ending another example is the game portal which

another example is the game portal which

another example is the game portal which provides you with complicated puzzles

provides you with complicated puzzles

provides you with complicated puzzles that you have to do in order to escape

that you have to do in order to escape

that you have to do in order to escape from a sadistic robot that is running a

from a sadistic robot that is running a

from a sadistic robot that is running a factory and then finally overwatch is a

factory and then finally overwatch is a

factory and then finally overwatch is a particularly interesting example that

particularly interesting example that

particularly interesting example that highlights the benefits of gaming

highlights the benefits of gaming

highlights the benefits of gaming because there is no single-player

because there is no single-player

because there is no single-player campaign to be clear you cannot play

campaign to be clear you cannot play

campaign to be clear you cannot play overwatch one player every experience is

overwatch one player every experience is

overwatch one player every experience is a multiplayer experience and every time

a multiplayer experience and every time

a multiplayer experience and every time you play overwatch it’s with other real

you play overwatch it’s with other real

you play overwatch it’s with other real world people from around the globe where

world people from around the globe where

world people from around the globe where you’re communicating with them trying to

you’re communicating with them trying to

you’re communicating with them trying to accomplish a team-based goal now many of

accomplish a team-based goal now many of

accomplish a team-based goal now many of the games that I just mentioned are sort

the games that I just mentioned are sort

the games that I just mentioned are sort of hardcore games and if you’re sitting

of hardcore games and if you’re sitting

of hardcore games and if you’re sitting in the audience you might think to

in the audience you might think to

in the audience you might think to yourself you know what I’ve never played

yourself you know what I’ve never played

yourself you know what I’ve never played any of those games maybe I just play a

any of those games maybe I just play a

any of those games maybe I just play a little Angry Birds every now and then

little Angry Birds every now and then

little Angry Birds every now and then maybe I play a little candy crush every

maybe I play a little candy crush every

maybe I play a little candy crush every now and then and that’s the

now and then and that’s the

now and then and that’s the to my gaming well that’s okay if you

to my gaming well that’s okay if you

to my gaming well that’s okay if you look at the bottom left quadrant of this

look at the bottom left quadrant of this

look at the bottom left quadrant of this chart you’ll notice that even with

chart you’ll notice that even with

chart you’ll notice that even with casual gaming there are improvements to

casual gaming there are improvements to

casual gaming there are improvements to decision-making that gamers can

decision-making that gamers can

decision-making that gamers can experience

experience

experience so with platforming games where you run

so with platforming games where you run

so with platforming games where you run a jump like Mario or puzzle games where

a jump like Mario or puzzle games where

a jump like Mario or puzzle games where you move blocks around like Tetris or

you move blocks around like Tetris or

you move blocks around like Tetris or candy crush you are facing real

candy crush you are facing real

candy crush you are facing real decisions because you have a time level

decisions because you have a time level

decisions because you have a time level so you’re forced to make that decision

so you’re forced to make that decision

so you’re forced to make that decision otherwise you can’t advance in the game

otherwise you can’t advance in the game

otherwise you can’t advance in the game and then you do or do not advance to the

and then you do or do not advance to the

and then you do or do not advance to the next level of the game based on the

next level of the game based on the

next level of the game based on the decision that you make this is pretty

decision that you make this is pretty

decision that you make this is pretty ironic because when you think about a

ironic because when you think about a

ironic because when you think about a business setting sometimes we don’t

business setting sometimes we don’t

business setting sometimes we don’t advance in our career because we’re

advance in our career because we’re

advance in our career because we’re indecisive and we’re afraid to make a

indecisive and we’re afraid to make a

indecisive and we’re afraid to make a decision so to be actually be helpful to

decision so to be actually be helpful to

decision so to be actually be helpful to maybe house that time we’re in real life

maybe house that time we’re in real life

maybe house that time we’re in real life where we do have to make the decision

where we do have to make the decision

where we do have to make the decision and kind of live with the effect now the

and kind of live with the effect now the

and kind of live with the effect now the reasons why games are able to show

reasons why games are able to show

reasons why games are able to show improvements in decision making in team

improvements in decision making in team

improvements in decision making in team building in giving and receiving

building in giving and receiving

building in giving and receiving feedback is because of the game

feedback is because of the game

feedback is because of the game mechanics and the game mechanics of the

mechanics and the game mechanics of the

mechanics and the game mechanics of the video game designer put into the game

video game designer put into the game

video game designer put into the game creates effective change in the audience

creates effective change in the audience

creates effective change in the audience that’s a mouthful game mechanics if we

that’s a mouthful game mechanics if we

that’s a mouthful game mechanics if we break that definition down are

break that definition down are

break that definition down are essentially the rules of the game and

essentially the rules of the game and

essentially the rules of the game and the rules of most successful video games

the rules of most successful video games

the rules of most successful video games are that they allow the audience to

are that they allow the audience to

are that they allow the audience to explore the world and discover the

explore the world and discover the

explore the world and discover the message for themselves they don’t force

message for themselves they don’t force

message for themselves they don’t force the message upon the audience something

the message upon the audience something

the message upon the audience something else to consider is the effective change

else to consider is the effective change

else to consider is the effective change that a lot of video games lead to a

that a lot of video games lead to a

that a lot of video games lead to a positive feeling in the audience that

positive feeling in the audience that

positive feeling in the audience that you feel like you’re having fun and

you feel like you’re having fun and

you feel like you’re having fun and you’re enjoying yourself now if you take

you’re enjoying yourself now if you take

you’re enjoying yourself now if you take game mechanics the same components the

game mechanics the same components the

game mechanics the same components the same variables that video game designers

same variables that video game designers

same variables that video game designers consider when creating a good video game

consider when creating a good video game

consider when creating a good video game and apply them to your business

and apply them to your business

and apply them to your business presentations you can actually turn your

presentations you can actually turn your

presentations you can actually turn your business presentations from something

business presentations from something

business presentations from something that your audience sees and hears into

that your audience sees and hears into

that your audience sees and hears into something that your audience experiences

something that your audience experiences

something that your audience experiences so what I’d like to do now is look at

so what I’d like to do now is look at

so what I’d like to do now is look at some of the different components that

some of the different components that

some of the different components that video game designers consider when

video game designers consider when

video game designers consider when building a game most game designers will

building a game most game designers will

building a game most game designers will consider these five items

consider these five items

consider these five items they’ll ask themselves different

they’ll ask themselves different

they’ll ask themselves different questions related to them so we’re going

questions related to them so we’re going

questions related to them so we’re going to take a deeper dive into these

to take a deeper dive into these

to take a deeper dive into these questions in a moment but essentially

questions in a moment but essentially

questions in a moment but essentially all game designers consider aesthetics

all game designers consider aesthetics

all game designers consider aesthetics usability balance meaningful choices as

usability balance meaningful choices as

usability balance meaningful choices as well as motivation so if we think about

well as motivation so if we think about

well as motivation so if we think about the video game and try and answer these

the video game and try and answer these

the video game and try and answer these questions in relation to making the next

questions in relation to making the next

questions in relation to making the next great Mario game we can see how these

great Mario game we can see how these

great Mario game we can see how these game mechanics lead to a more

game mechanics lead to a more

game mechanics lead to a more interactive experience and then if we

interactive experience and then if we

interactive experience and then if we take the same questions and apply them

take the same questions and apply them

take the same questions and apply them to a business presentation we can see

to a business presentation we can see

to a business presentation we can see how the presentation evolves from just

how the presentation evolves from just

how the presentation evolves from just somebody speaking to something that the

somebody speaking to something that the

somebody speaking to something that the audience is experiencing so over here we

audience is experiencing so over here we

audience is experiencing so over here we have Mario pretty happy guy and he’s

have Mario pretty happy guy and he’s

have Mario pretty happy guy and he’s looking to make the next great Mario

looking to make the next great Mario

looking to make the next great Mario game and so he has to ask himself a few

game and so he has to ask himself a few

game and so he has to ask himself a few different questions the first question

different questions the first question

different questions the first question is he giving consideration to a

is he giving consideration to a

is he giving consideration to a multitude of senses video games do an

multitude of senses video games do an

multitude of senses video games do an excellent job not just considering the

excellent job not just considering the

excellent job not just considering the visual elements of the game but the

visual elements of the game but the

visual elements of the game but the soundtrack as well and a lot of

soundtrack as well and a lot of

soundtrack as well and a lot of different senses that the audience is

different senses that the audience is

different senses that the audience is experiencing is the content accessible

experiencing is the content accessible

experiencing is the content accessible to both experts and beginners video

to both experts and beginners video

to both experts and beginners video games have multiple difficulty levels

games have multiple difficulty levels

games have multiple difficulty levels easy normal hard as well in the game

easy normal hard as well in the game

easy normal hard as well in the game like Mario the early levels are designed

like Mario the early levels are designed

like Mario the early levels are designed for beginners whereas the more advanced

for beginners whereas the more advanced

for beginners whereas the more advanced levels come later in the game are there

levels come later in the game are there

levels come later in the game are there a variety of interesting ways to absorb

a variety of interesting ways to absorb

a variety of interesting ways to absorb the message well traditionally in a

the message well traditionally in a

the message well traditionally in a video game we have a controller and we

video game we have a controller and we

video game we have a controller and we use that controller to control the

use that controller to control the

use that controller to control the avatar but now we’ve introduced motion

avatar but now we’ve introduced motion

avatar but now we’ve introduced motion gaming so there’s a new way to control

gaming so there’s a new way to control

gaming so there’s a new way to control the avatar and a lot of other franchises

the avatar and a lot of other franchises

the avatar and a lot of other franchises have virtual reality as well as

have virtual reality as well as

have virtual reality as well as augmented reality games as a result of

augmented reality games as a result of

augmented reality games as a result of these new control schemes you’re no

these new control schemes you’re no

these new control schemes you’re no longer forcing the audience to absorb

longer forcing the audience to absorb

longer forcing the audience to absorb the message in the game but you’re

the message in the game but you’re

the message in the game but you’re having them explore the world freely and

having them explore the world freely and

having them explore the world freely and learn the message by exploring in the

learn the message by exploring in the

learn the message by exploring in the virtual world and also video games do an

virtual world and also video games do an

virtual world and also video games do an excellent job of highlighting how the

excellent job of highlighting how the

excellent job of highlighting how the you’ll benefit when you accomplish

you’ll benefit when you accomplish

you’ll benefit when you accomplish something in a videogame there’s a

something in a videogame there’s a

something in a videogame there’s a digital award known as an achievement

digital award known as an achievement

digital award known as an achievement where essentially you get some type of

where essentially you get some type of

where essentially you get some type of acknowledgment that you can put on your

acknowledgment that you can put on your

acknowledgment that you can put on your social media and show that you achieved

social media and show that you achieved

social media and show that you achieved this within the game let’s take the same

this within the game let’s take the same

this within the game let’s take the same questions and apply it to a business

questions and apply it to a business

questions and apply it to a business presentation here’s Ted and he has to

presentation here’s Ted and he has to

presentation here’s Ted and he has to give a talk see what I did there

give a talk see what I did there

give a talk see what I did there and essentially techniques to consider a

and essentially techniques to consider a

and essentially techniques to consider a multitude of senses

multitude of senses

multitude of senses so aside from speaking does Ted have

so aside from speaking does Ted have

so aside from speaking does Ted have multimedia slides video is the content

multimedia slides video is the content

multimedia slides video is the content that Ted is speaking about in his

that Ted is speaking about in his

that Ted is speaking about in his business presentation useful for his

business presentation useful for his

business presentation useful for his boss for people at his level or for new

boss for people at his level or for new

boss for people at his level or for new people in the company it should be

people in the company it should be

people in the company it should be useful to everyone in attendance just

useful to everyone in attendance just

useful to everyone in attendance just not one of those three does Ted provide

not one of those three does Ted provide

not one of those three does Ted provide a variety of interesting ways to absorb

a variety of interesting ways to absorb

a variety of interesting ways to absorb the message so aside from speaking to

the message so aside from speaking to

the message so aside from speaking to the audience is there an option for

the audience is there an option for

the audience is there an option for question and answers is there a way to

question and answers is there a way to

question and answers is there a way to solicit feedback is Ted using handouts

solicit feedback is Ted using handouts

solicit feedback is Ted using handouts is Ted when he’s explaining a new policy

is Ted when he’s explaining a new policy

is Ted when he’s explaining a new policy that the company has is he saying what

that the company has is he saying what

that the company has is he saying what the policy is and expecting everybody in

the policy is and expecting everybody in

the policy is and expecting everybody in the meeting to then follow his

the meeting to then follow his

the meeting to then follow his instructions or is he providing the

instructions or is he providing the

instructions or is he providing the reasoning for the new business rule or

reasoning for the new business rule or

reasoning for the new business rule or policy so people in the audience people

policy so people in the audience people

policy so people in the audience people in Ted’s company can understand why that

in Ted’s company can understand why that

in Ted’s company can understand why that new policy is coming to into effect and

new policy is coming to into effect and

new policy is coming to into effect and choose to follow that policy in order to

choose to follow that policy in order to

choose to follow that policy in order to have a better work-life and then finally

have a better work-life and then finally

have a better work-life and then finally is it clear to people in the audience

is it clear to people in the audience

is it clear to people in the audience the benefit of attending Ted’s

the benefit of attending Ted’s

the benefit of attending Ted’s presentation how it improves their daily

presentation how it improves their daily

presentation how it improves their daily work life and how it might help them

work life and how it might help them

work life and how it might help them eventually get to a promotion before I

eventually get to a promotion before I

eventually get to a promotion before I leave today I just want to give you

leave today I just want to give you

leave today I just want to give you three items to remember the first is the

three items to remember the first is the

three items to remember the first is the reason why video games are so persuasive

reason why video games are so persuasive

reason why video games are so persuasive and memorable is because their

and memorable is because their

and memorable is because their consumption experiences they’re not just

consumption experiences they’re not just

consumption experiences they’re not just concerned about what the audience sees

concerned about what the audience sees

concerned about what the audience sees and hears they want to think about what

and hears they want to think about what

and hears they want to think about what is feeling as the message is being given

is feeling as the message is being given

is feeling as the message is being given remember that video beings have positive

remember that video beings have positive

remember that video beings have positive effects on the players like improvements

effects on the players like improvements

effects on the players like improvements in mental reasoning team building and

in mental reasoning team building and

in mental reasoning team building and giving and receiving feedback and

giving and receiving feedback and

giving and receiving feedback and finally as we just did in our example

finally as we just did in our example

finally as we just did in our example with Mario and Ted you can apply game

with Mario and Ted you can apply game

with Mario and Ted you can apply game mechanics the same rules that make for a

mechanics the same rules that make for a

mechanics the same rules that make for a successful video game franchise can also

successful video game franchise can also

successful video game franchise can also make for a memorable business

make for a memorable business

make for a memorable business presentation thank you

presentation thank you

presentation thank you [Applause]

”

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