[Music] good morning before we get started today
good morning before we get started today
good morning before we get started today I want to ask you a question just give
I want to ask you a question just give
I want to ask you a question just give me a show of hands how many of you when
me a show of hands how many of you when
me a show of hands how many of you when you first meet someone that has an
you first meet someone that has an
you first meet someone that has an obvious visible disability kind of feel
obvious visible disability kind of feel
obvious visible disability kind of feel a little awkward like you’re you don’t
a little awkward like you’re you don’t
a little awkward like you’re you don’t want to offend you’re not quite sure
want to offend you’re not quite sure
want to offend you’re not quite sure what to say it’s okay to be honest I
what to say it’s okay to be honest I
what to say it’s okay to be honest I guess what I’m holding up my hand I’ve
guess what I’m holding up my hand I’ve
guess what I’m holding up my hand I’ve been in that same situation I get it now
been in that same situation I get it now
been in that same situation I get it now that we’ve got that out of the way let
that we’ve got that out of the way let
that we’ve got that out of the way let me introduce myself my name is Jamie I’m
me introduce myself my name is Jamie I’m
me introduce myself my name is Jamie I’m a wife of fur baby mama I’m a
a wife of fur baby mama I’m a
a wife of fur baby mama I’m a scrapbooker small business owner I
scrapbooker small business owner I
scrapbooker small business owner I supervise a team of interns I’m an
supervise a team of interns I’m an
supervise a team of interns I’m an auntie I am a college graduate there’s
auntie I am a college graduate there’s
auntie I am a college graduate there’s many things about me I hold many many
many things about me I hold many many
many things about me I hold many many hats
hats
hats I’m also obviously a person was with a
I’m also obviously a person was with a
I’m also obviously a person was with a disability I promise I did not buy this
disability I promise I did not buy this
disability I promise I did not buy this really expensive prop to make myself a
really expensive prop to make myself a
really expensive prop to make myself a really good houseguest because I bring
really good houseguest because I bring
really good houseguest because I bring my own chair right here’s the thing
my own chair right here’s the thing
my own chair right here’s the thing throughout my lifetime of being a person
throughout my lifetime of being a person
throughout my lifetime of being a person with disability I’ve often encountered
with disability I’ve often encountered
with disability I’ve often encountered situations with people from the
situations with people from the
situations with people from the able-bodied world who are trying to say
able-bodied world who are trying to say
able-bodied world who are trying to say something nice they’re trying to engage
something nice they’re trying to engage
something nice they’re trying to engage me they’re trying to relate or they’re
me they’re trying to relate or they’re
me they’re trying to relate or they’re just trying to be helpful but what they
just trying to be helpful but what they
just trying to be helpful but what they say or do is not actually communicating
say or do is not actually communicating
say or do is not actually communicating what they think they’re communicating so
what they think they’re communicating so
what they think they’re communicating so today what I’m going to do is share four
today what I’m going to do is share four
today what I’m going to do is share four scenarios with you that are the most
scenarios with you that are the most
scenarios with you that are the most common situations that I run into as a
common situations that I run into as a
common situations that I run into as a person with disability now I don’t share
person with disability now I don’t share
person with disability now I don’t share these to shame anyone or and I don’t
these to shame anyone or and I don’t
these to shame anyone or and I don’t want anyone to stew or worry about it
want anyone to stew or worry about it
want anyone to stew or worry about it this is more of a way to help make
this is more of a way to help make
this is more of a way to help make connections a way to help communicate to
connections a way to help communicate to
connections a way to help communicate to show you that this is what people say
show you that this is what people say
show you that this is what people say this is kind of what they’re
this is kind of what they’re
this is kind of what they’re communicating and then we’ll talk about
communicating and then we’ll talk about
communicating and then we’ll talk about maybe a better way to communicate what
maybe a better way to communicate what
maybe a better way to communicate what they’re trying to say before we get into
they’re trying to say before we get into
they’re trying to say before we get into those four scenarios I do want to make
those four scenarios I do want to make
those four scenarios I do want to make it clear that I can’t and I’m not even
it clear that I can’t and I’m not even
it clear that I can’t and I’m not even gonna try
gonna try
gonna try to represent all people with
to represent all people with
to represent all people with disabilities we are a diverse group did
disabilities we are a diverse group did
disabilities we are a diverse group did you know that according to the 2010 u.s.
you know that according to the 2010 u.s.
you know that according to the 2010 u.s. census eighteen point seven percent of
census eighteen point seven percent of
census eighteen point seven percent of surveyed people identified as being a
surveyed people identified as being a
surveyed people identified as being a person with a disability think about
person with a disability think about
person with a disability think about that in all of your different audiences
that in all of your different audiences
that in all of your different audiences and the people that you interact with
and the people that you interact with
and the people that you interact with eighteen point seven percent that’s a
eighteen point seven percent that’s a
eighteen point seven percent that’s a pretty large group while we’re a very
pretty large group while we’re a very
pretty large group while we’re a very diverse group though we are all human
diverse group though we are all human
diverse group though we are all human and we all deserve to be treated with
and we all deserve to be treated with
and we all deserve to be treated with dignity that’s a common thing that we
dignity that’s a common thing that we
dignity that’s a common thing that we all hold whether you are disabled or you
all hold whether you are disabled or you
all hold whether you are disabled or you are not disabled now let’s get on to
are not disabled now let’s get on to
are not disabled now let’s get on to those first those four scenarios you’re
those first those four scenarios you’re
those first those four scenarios you’re gonna see me interact with four
gonna see me interact with four
gonna see me interact with four volunteers and we’re going they’re gonna
volunteers and we’re going they’re gonna
volunteers and we’re going they’re gonna say the different comments or do the
say the different comments or do the
say the different comments or do the different actions that people do to me
different actions that people do to me
different actions that people do to me and you’ll see how I tend to try to
and you’ll see how I tend to try to
and you’ll see how I tend to try to respond I’m I’m too nice to respond with
respond I’m I’m too nice to respond with
respond I’m I’m too nice to respond with snark or meanness I don’t believe in
snark or meanness I don’t believe in
snark or meanness I don’t believe in treating people rudely so you’re gonna
treating people rudely so you’re gonna
treating people rudely so you’re gonna see how I respond and then we’re gonna
see how I respond and then we’re gonna
see how I respond and then we’re gonna talk about different ways to maybe
talk about different ways to maybe
talk about different ways to maybe communicate similar ideas or better
communicate similar ideas or better
communicate similar ideas or better ideas in a better more efficient way
ideas in a better more efficient way
ideas in a better more efficient way first let’s talk about that first
first let’s talk about that first
first let’s talk about that first scenario actually no I didn’t what do
scenario actually no I didn’t what do
scenario actually no I didn’t what do you ask I’m just curious
you ask I’m just curious
you ask I’m just curious oh okay I get that question a lot here’s
oh okay I get that question a lot here’s
oh okay I get that question a lot here’s the thing I don’t care if people know
the thing I don’t care if people know
the thing I don’t care if people know why I’m in a wheelchair I’ll tell you
why I’m in a wheelchair I’ll tell you
why I’m in a wheelchair I’ll tell you right now I was born with spina bifida
right now I was born with spina bifida
right now I was born with spina bifida but if someone just comes up to me that
but if someone just comes up to me that
but if someone just comes up to me that they either just met me or they’ve not
they either just met me or they’ve not
they either just met me or they’ve not even introduced themselves and they just
even introduced themselves and they just
even introduced themselves and they just ask so I’m curious why are you in a
ask so I’m curious why are you in a
ask so I’m curious why are you in a wheelchair think about that they’re
wheelchair think about that they’re
wheelchair think about that they’re asking my medical record what if I
asking my medical record what if I
asking my medical record what if I walked up to you and said so how’s that
walked up to you and said so how’s that
walked up to you and said so how’s that cholesterol
how much do you weigh how is the results
how much do you weigh how is the results of your last exam
of your last exam
of your last exam not only is that really awkward and just
not only is that really awkward and just
not only is that really awkward and just inappropriate it’s none of my business
inappropriate it’s none of my business
inappropriate it’s none of my business that’s the kind of thing that you wait
that’s the kind of thing that you wait
that’s the kind of thing that you wait until you get to know the person and you
until you get to know the person and you
until you get to know the person and you get to know them as a human being before
get to know them as a human being before
get to know them as a human being before you learn that about them if you want to
you learn that about them if you want to
you learn that about them if you want to know about if you want to know something
know about if you want to know something
know about if you want to know something about somebody I like it when people ask
about somebody I like it when people ask
about somebody I like it when people ask my name ask me my taste in music the
my name ask me my taste in music the
my name ask me my taste in music the first thing you need to know about me is
first thing you need to know about me is
first thing you need to know about me is it my medical history unless you’re a
it my medical history unless you’re a
it my medical history unless you’re a medical professional and well will be
medical professional and well will be
medical professional and well will be behind closed doors that you understand
behind closed doors that you understand
behind closed doors that you understand the difference let’s move on to that
the difference let’s move on to that
the difference let’s move on to that second scenario in this situation this
second scenario in this situation this
second scenario in this situation this is another thing that happens to me a
is another thing that happens to me a
is another thing that happens to me a lot you’ll you’ll see what this happens
lot you’ll you’ll see what this happens
lot you’ll you’ll see what this happens Jamie I just want you to know that I
Jamie I just want you to know that I
Jamie I just want you to know that I don’t see your disability I’m sorry you
don’t see your disability I’m sorry you
don’t see your disability I’m sorry you see it that way but thank you I
see it that way but thank you I
see it that way but thank you I understand what you’re trying to say I
either get patted on the shoulder or
either get patted on the shoulder or patted on the head by the way
patted on the head by the way
patted on the head by the way because I’m clearly a puppy dog that
because I’m clearly a puppy dog that
because I’m clearly a puppy dog that sounds great
sounds great
sounds great what people are trying to say when they
what people are trying to say when they
what people are trying to say when they say that is that they see me as a person
say that is that they see me as a person
say that is that they see me as a person that they don’t see the disability first
that they don’t see the disability first
that they don’t see the disability first but the sheer fact that they need to
but the sheer fact that they need to
but the sheer fact that they need to tell me that says that they saw the
tell me that says that they saw the
tell me that says that they saw the disability first and that makes them a
disability first and that makes them a
disability first and that makes them a really bad liar that’s like telling a
really bad liar that’s like telling a
really bad liar that’s like telling a person of color that you don’t see color
person of color that you don’t see color
person of color that you don’t see color it just makes it obvious that that’s not
it just makes it obvious that that’s not
it just makes it obvious that that’s not actually true again this is a time when
actually true again this is a time when
actually true again this is a time when you can just see me as a person and
you can just see me as a person and
you can just see me as a person and instead of saying that you don’t see my
instead of saying that you don’t see my
instead of saying that you don’t see my disability keep in mind that a it’s not
disability keep in mind that a it’s not
disability keep in mind that a it’s not true and be the disability is part of
true and be the disability is part of
true and be the disability is part of who I am
who I am
who I am it is not my identity it is not what
it is not my identity it is not what
it is not my identity it is not what defines me in any way shape or form but
defines me in any way shape or form but
defines me in any way shape or form but how I choose to react to it and how I
how I choose to react to it and how I
how I choose to react to it and how I choose to react to the
choose to react to the
choose to react to the situations around it shapes my worldview
situations around it shapes my worldview
situations around it shapes my worldview and it shapes how I respond to the world
and it shapes how I respond to the world
and it shapes how I respond to the world its its shapes how I choose to respond
its its shapes how I choose to respond
its its shapes how I choose to respond to all of you that makes it part of who
to all of you that makes it part of who
to all of you that makes it part of who I am so instead of telling me that you
I am so instead of telling me that you
I am so instead of telling me that you don’t see my disability see me as a
don’t see my disability see me as a
don’t see my disability see me as a whole person see that as part of who I
whole person see that as part of who I
whole person see that as part of who I am and realize that another thing you’re
am and realize that another thing you’re
am and realize that another thing you’re communicating with that is that if you
communicating with that is that if you
communicating with that is that if you tell me that you don’t see my disability
tell me that you don’t see my disability
tell me that you don’t see my disability you’re telling me that it’s something to
you’re telling me that it’s something to
you’re telling me that it’s something to be excused or even something that you
be excused or even something that you
be excused or even something that you want to ignore
want to ignore
want to ignore that’s not seeing me for me that’s not
that’s not seeing me for me that’s not
that’s not seeing me for me that’s not helpful that’s not kind its dismissive
helpful that’s not kind its dismissive
helpful that’s not kind its dismissive let’s move on to that third scenario
okay that’s pretty much all I get out
okay that’s pretty much all I get out with that one because there’s no nice
with that one because there’s no nice
with that one because there’s no nice way to be like yeah you’re crazy okay
way to be like yeah you’re crazy okay
way to be like yeah you’re crazy okay that was rude but you get the point
that was rude but you get the point
that was rude but you get the point completely different situations someone
completely different situations someone
completely different situations someone that says that kind of kind of thing to
that says that kind of kind of thing to
that says that kind of kind of thing to me or anyone else with any kind of
me or anyone else with any kind of
me or anyone else with any kind of visible disability they’re simply trying
visible disability they’re simply trying
visible disability they’re simply trying to relate that’s all they’re trying to
to relate that’s all they’re trying to
to relate that’s all they’re trying to do they’re trying to say I get you I
do they’re trying to say I get you I
do they’re trying to say I get you I hear you I see you but that’s not what
hear you I see you but that’s not what
hear you I see you but that’s not what it communicates it communicates that you
it communicates it communicates that you
it communicates it communicates that you don’t really understand the situation
don’t really understand the situation
don’t really understand the situation it’s one of those things if you actually
it’s one of those things if you actually
it’s one of those things if you actually got it you wouldn’t say that if you were
got it you wouldn’t say that if you were
got it you wouldn’t say that if you were in a wheelchair for a lifetime it does
in a wheelchair for a lifetime it does
in a wheelchair for a lifetime it does not compare to if you sprained your
not compare to if you sprained your
not compare to if you sprained your ankle and we’re in it for a week in two
ankle and we’re in it for a week in two
ankle and we’re in it for a week in two ways for one thing my situation is
ways for one thing my situation is
ways for one thing my situation is permanent but it’s also given me the
permanent but it’s also given me the
permanent but it’s also given me the ability to adapt so something that would
ability to adapt so something that would
ability to adapt so something that would have been an incredibly frustrating and
have been an incredibly frustrating and
have been an incredibly frustrating and traumatic experience for you all of a
traumatic experience for you all of a
traumatic experience for you all of a sudden went from walking to having to
sudden went from walking to having to
sudden went from walking to having to manage one of these things just
manage one of these things just
manage one of these things just completely different experiences if you
completely different experiences if you
completely different experiences if you want to relate to me with a common
want to relate to me with a common
want to relate to me with a common experience relate to me and something
experience relate to me and something
experience relate to me and something that you actually can understand
that you actually can understand
that you actually can understand say we’re at the same event why are you
say we’re at the same event why are you
say we’re at the same event why are you at that event what brought what brought
at that event what brought what brought
at that event what brought what brought us both to that event
us both to that event
us both to that event what’s our common interest there what
what’s our common interest there what
what’s our common interest there what are we in the same life cycle are we in
are we in the same life cycle are we in
are we in the same life cycle are we in the same spot in life season in life
the same spot in life season in life
the same spot in life season in life talk about that are we both small
talk about that are we both small
talk about that are we both small business owners there’s so many
business owners there’s so many
business owners there’s so many different commonalities that we can find
different commonalities that we can find
different commonalities that we can find as people that that we can make those
as people that that we can make those
as people that that we can make those connections and truly relate instead of
connections and truly relate instead of
connections and truly relate instead of trying to relate on topics that we just
trying to relate on topics that we just
trying to relate on topics that we just have different understandings of now
have different understandings of now
have different understandings of now finally we’re gonna go with the fourth
finally we’re gonna go with the fourth
finally we’re gonna go with the fourth scenario and this one is more of an
scenario and this one is more of an
scenario and this one is more of an action than things that people say to me
action than things that people say to me
action than things that people say to me and it’s something that I even knew that
and it’s something that I even knew that
and it’s something that I even knew that was coming and help people who need help
was coming and help people who need help
was coming and help people who need help if you come up and just start pushing
if you come up and just start pushing
if you come up and just start pushing someone in their wheelchair think of it
someone in their wheelchair think of it
someone in their wheelchair think of it he was behind me and he just was decided
he was behind me and he just was decided
he was behind me and he just was decided he was gonna be helpful and just pushed
he was gonna be helpful and just pushed
he was gonna be helpful and just pushed me I didn’t want to go anywhere I’m
me I didn’t want to go anywhere I’m
me I didn’t want to go anywhere I’m perfectly fine right here thank you
perfectly fine right here thank you
perfectly fine right here thank you there was no need to push me let me tell
there was no need to push me let me tell
there was no need to push me let me tell you a story when I was a kid I don’t
you a story when I was a kid I don’t
you a story when I was a kid I don’t remember how old I had to have been
remember how old I had to have been
remember how old I had to have been probably fifth grade I was coming out of
probably fifth grade I was coming out of
probably fifth grade I was coming out of a fitness center where I had just
a fitness center where I had just
a fitness center where I had just finished swimming lessons and my mom had
finished swimming lessons and my mom had
finished swimming lessons and my mom had gone to go take the car to bring it up
gone to go take the car to bring it up
gone to go take the car to bring it up to the curb so it would be less the less
to the curb so it would be less the less
to the curb so it would be less the less of a trip for me and I was going down
of a trip for me and I was going down
of a trip for me and I was going down the sidewalk and all the sudden this man
the sidewalk and all the sudden this man
the sidewalk and all the sudden this man just came up and started pushing me and
just came up and started pushing me and
just came up and started pushing me and I said oh no thank you I’ve got it he
I said oh no thank you I’ve got it he
I said oh no thank you I’ve got it he chuckled and continued to push me so I
chuckled and continued to push me so I
chuckled and continued to push me so I grabbed my wheels and said Oh No thank
grabbed my wheels and said Oh No thank
grabbed my wheels and said Oh No thank you not thinking he didn’t hear me no no
you not thinking he didn’t hear me no no
you not thinking he didn’t hear me no no thank you I’ve got it
thank you I’ve got it
thank you I’ve got it he continued to push me and at this
he continued to push me and at this
he continued to push me and at this point he started pushing me away from my
point he started pushing me away from my
point he started pushing me away from my mother who was directly in front of us
that was startling at best that’s the
that was startling at best that’s the polite way of saying it I was in fifth
polite way of saying it I was in fifth
polite way of saying it I was in fifth grade I
grade I
grade I scared I’m almost 40 years old and I
scared I’m almost 40 years old and I
scared I’m almost 40 years old and I still remember that I still remember the
still remember that I still remember the
still remember that I still remember the sounds I still remember everything about
sounds I still remember everything about
sounds I still remember everything about that incident I truly believe he wasn’t
that incident I truly believe he wasn’t
that incident I truly believe he wasn’t trying to kidnap me he was just trying
trying to kidnap me he was just trying
trying to kidnap me he was just trying to help but here ignored my repeated
to help but here ignored my repeated
to help but here ignored my repeated nose and he grabbed my body without
nose and he grabbed my body without
nose and he grabbed my body without consent now you’re probably thinking
consent now you’re probably thinking
consent now you’re probably thinking wait you thought each I thought she said
wait you thought each I thought she said
wait you thought each I thought she said he grabbed her wheelchair if I bury who
he grabbed her wheelchair if I bury who
he grabbed her wheelchair if I bury who who just demonstrated if I had grabbed
who just demonstrated if I had grabbed
who just demonstrated if I had grabbed his belt and started helping him walk
his belt and started helping him walk
his belt and started helping him walk I’m not touching him right I just
I’m not touching him right I just
I’m not touching him right I just grabbed him got up in his personal space
grabbed him got up in his personal space
grabbed him got up in his personal space and took control of his body without
and took control of his body without
and took control of his body without consent it’s the same thing this is part
consent it’s the same thing this is part
consent it’s the same thing this is part of me with these different situations I
of me with these different situations I
of me with these different situations I think it’s important to remember to not
think it’s important to remember to not
think it’s important to remember to not just not help treat me and other people
just not help treat me and other people
just not help treat me and other people with disabilities like you would anyone
with disabilities like you would anyone
with disabilities like you would anyone else ask first and it’s up to them to
else ask first and it’s up to them to
else ask first and it’s up to them to say yes or no quite frankly they may say
say yes or no quite frankly they may say
say yes or no quite frankly they may say no just because they don’t want to be a
no just because they don’t want to be a
no just because they don’t want to be a bother but it’s up to them to accept I
bother but it’s up to them to accept I
bother but it’s up to them to accept I know I’m perfectly willing to hand off
know I’m perfectly willing to hand off
know I’m perfectly willing to hand off my burden if I need it after these four
my burden if I need it after these four
my burden if I need it after these four scenarios I want to share two harsh
scenarios I want to share two harsh
scenarios I want to share two harsh truths but they’re important about this
truths but they’re important about this
truths but they’re important about this topic first of all no means no and I
topic first of all no means no and I
topic first of all no means no and I think also I will say those of us with
think also I will say those of us with
think also I will say those of us with disabilities we have to be clear of what
disabilities we have to be clear of what
disabilities we have to be clear of what we’re communicating
we’re communicating
we’re communicating I know I’ve often said oh no I’m sorry I
I know I’ve often said oh no I’m sorry I
I know I’ve often said oh no I’m sorry I got it and that communicates the idea of
got it and that communicates the idea of
got it and that communicates the idea of I actually kind of need help but I don’t
I actually kind of need help but I don’t
I actually kind of need help but I don’t want to bother you if I mean no I need
want to bother you if I mean no I need
want to bother you if I mean no I need to say no thank you I mean I’m not gonna
to say no thank you I mean I’m not gonna
to say no thank you I mean I’m not gonna be mental you know I’m not gonna be
be mental you know I’m not gonna be
be mental you know I’m not gonna be angry about it no thank you
angry about it no thank you
angry about it no thank you you know we live in the south we should
you know we live in the south we should
you know we live in the south we should be polite but ultimately no means no the
be polite but ultimately no means no the
be polite but ultimately no means no the second truth is that what you think is
second truth is that what you think is
second truth is that what you think is being helpful may not actually be as
being helpful may not actually be as
being helpful may not actually be as helpful as you think
helpful as you think
helpful as you think it could be annoying it could almost be
it could be annoying it could almost be
it could be annoying it could almost be dangerous or it could just be not
dangerous or it could just be not
dangerous or it could just be not necessary so keep that in mind so ask if
necessary so keep that in mind so ask if
necessary so keep that in mind so ask if they want help and ask if there’s a way
they want help and ask if there’s a way
they want help and ask if there’s a way that you can help keep that in mind that
that you can help keep that in mind that
that you can help keep that in mind that it’s not necessarily what they need if
it’s not necessarily what they need if
it’s not necessarily what they need if you’re in a store don’t assume that just
you’re in a store don’t assume that just
you’re in a store don’t assume that just because I’m sitting in a wheelchair that
because I’m sitting in a wheelchair that
because I’m sitting in a wheelchair that I need you to do something for me an
I need you to do something for me an
I need you to do something for me an elderly person or I especially think of
elderly person or I especially think of
elderly person or I especially think of the moms with that are trying to juggle
the moms with that are trying to juggle
the moms with that are trying to juggle a toddler and a baby all at the same
a toddler and a baby all at the same
a toddler and a baby all at the same time I always offer to help them because
time I always offer to help them because
time I always offer to help them because I’m like can I reach something for you
I’m like can I reach something for you
I’m like can I reach something for you because you know only two hands there’s
because you know only two hands there’s
because you know only two hands there’s so many different people that need help
so many different people that need help
so many different people that need help find those people we all want to be
find those people we all want to be
find those people we all want to be helpful but always ask now that we’ve
helpful but always ask now that we’ve
helpful but always ask now that we’ve looked at these four scenarios I want
looked at these four scenarios I want
looked at these four scenarios I want you to go away today with thinking of
you to go away today with thinking of
you to go away today with thinking of the ideas of looking instead and looking
the ideas of looking instead and looking
the ideas of looking instead and looking through other people’s eyes instead of
through other people’s eyes instead of
through other people’s eyes instead of putting yourself in their shoes I want
putting yourself in their shoes I want
putting yourself in their shoes I want you to think about ways that you maybe
you to think about ways that you maybe
you to think about ways that you maybe have communicated and then find these
have communicated and then find these
have communicated and then find these new ways to communicate I’m not trying
new ways to communicate I’m not trying
new ways to communicate I’m not trying to give you a list of don’t say this
to give you a list of don’t say this
to give you a list of don’t say this don’t say that because that drives me
don’t say that because that drives me
don’t say that because that drives me crazy it makes me nervous I don’t know
crazy it makes me nervous I don’t know
crazy it makes me nervous I don’t know how to communicate I don’t know how to
how to communicate I don’t know how to
how to communicate I don’t know how to deal with people in that situation but
deal with people in that situation but
deal with people in that situation but just think about what you’re saying and
just think about what you’re saying and
just think about what you’re saying and think about what it’s actually saying
think about what it’s actually saying
think about what it’s actually saying and ways to do it a different way as I
and ways to do it a different way as I
and ways to do it a different way as I said look through their eyes not putting
said look through their eyes not putting
said look through their eyes not putting themselves not putting yourself in their
themselves not putting yourself in their
themselves not putting yourself in their shoes or or your but in their seat
shoes or or your but in their seat
shoes or or your but in their seat either way I hope that you’ll take this
either way I hope that you’ll take this
either way I hope that you’ll take this talk today and not only change your own
talk today and not only change your own
talk today and not only change your own ideas and your own behavior but you’ll
ideas and your own behavior but you’ll
ideas and your own behavior but you’ll help other people understand thank you
help other people understand thank you
help other people understand thank you [Applause]
”
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