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Design with a Social Conscience | Malav Sanghavi | TEDxWandsworth


in 2015 at a United Nations conference

in 2015 at a United Nations conference in New York world leaders came together

in New York world leaders came together

in New York world leaders came together to adopt 17 different sustainable

to adopt 17 different sustainable

to adopt 17 different sustainable development goals that would transform a

development goals that would transform a

development goals that would transform a world for better the idea was to plan

world for better the idea was to plan

world for better the idea was to plan economic growth more strategically so

economic growth more strategically so

economic growth more strategically so that we can include social needs like

that we can include social needs like

that we can include social needs like health education social protection and

health education social protection and

health education social protection and job opportunities these ambitious goals

job opportunities these ambitious goals

job opportunities these ambitious goals made me think how we as designers and

made me think how we as designers and

made me think how we as designers and engineers can help achieve these aims by

engineers can help achieve these aims by

engineers can help achieve these aims by innovating with social conscience my

innovating with social conscience my

innovating with social conscience my journey in developing products with

journey in developing products with

journey in developing products with social good started back in India when

social good started back in India when

social good started back in India when my cousin’s daughter was kept in an

my cousin’s daughter was kept in an

my cousin’s daughter was kept in an incubator when she was born this was

incubator when she was born this was

incubator when she was born this was crucial for her survival and we were

crucial for her survival and we were

crucial for her survival and we were lucky enough to be in a developed region

lucky enough to be in a developed region

lucky enough to be in a developed region of the country which had these

of the country which had these

of the country which had these facilities this started making me think

facilities this started making me think

facilities this started making me think what would have happen if she was born

what would have happen if she was born

what would have happen if she was born in a village a real rural place in India

in a village a real rural place in India

in a village a real rural place in India or a country in Africa what were her

or a country in Africa what were her

or a country in Africa what were her chances of surviving there I started

chances of surviving there I started

chances of surviving there I started reading doing my research and I read in

reading doing my research and I read in

reading doing my research and I read in Millennium Development Goal number 4 it

Millennium Development Goal number 4 it

Millennium Development Goal number 4 it says that 3 million children die every

says that 3 million children die every

says that 3 million children die every year just in the first week of their

year just in the first week of their

year just in the first week of their life and according to World Health

life and according to World Health

life and according to World Health Organization 19 9 % I repeat 99% of the

Organization 19 9 % I repeat 99% of the

Organization 19 9 % I repeat 99% of the newborn deaths happen in middle and

newborn deaths happen in middle and

newborn deaths happen in middle and lower-income countries Millennium

lower-income countries Millennium

lower-income countries Millennium Development Goal 4 also mentions that

Development Goal 4 also mentions that

Development Goal 4 also mentions that most of these deaths can be saved by

most of these deaths can be saved by

most of these deaths can be saved by low-tech low-cost care so someone with a

low-tech low-cost care so someone with a

low-tech low-cost care so someone with a simple idea can make a huge difference

simple idea can make a huge difference

simple idea can make a huge difference so where do we start well being a good

so where do we start well being a good

so where do we start well being a good observer and be able to spot problems

observer and be able to spot problems

observer and be able to spot problems around you is the first step of being a

around you is the first step of being a

around you is the first step of being a designer it can be as simple as looking

designer it can be as simple as looking

designer it can be as simple as looking at a proverb a person struggling to do

at a proverb a person struggling to do

at a proverb a person struggling to do his day to day life activity the second

his day to day life activity the second

his day to day life activity the second step is ground research leaving no stone

step is ground research leaving no stone

step is ground research leaving no stone unturned

unturned

unturned so that we have a true understanding of

so that we have a true understanding of

so that we have a true understanding of who our user is so we did a feel

who our user is so we did a feel

who our user is so we did a feel research in 15 different villages and

research in 15 different villages and

research in 15 different villages and six different cities and we found out

six different cities and we found out

six different cities and we found out that India’s health care system can deal

that India’s health care system can deal

that India’s health care system can deal with standard birds but it lacks crucial

with standard birds but it lacks crucial

with standard birds but it lacks crucial infrastructure of neonatal care for

infrastructure of neonatal care for

infrastructure of neonatal care for premature and underweight kids there

premature and underweight kids there

premature and underweight kids there were two major reasons for that one was

were two major reasons for that one was

were two major reasons for that one was huge cost associated with setting of

huge cost associated with setting of

huge cost associated with setting of these infrastructure at every Health

these infrastructure at every Health

these infrastructure at every Health Care Center and second was inconsistency

Care Center and second was inconsistency

Care Center and second was inconsistency in electricity to run these equipments

in electricity to run these equipments

in electricity to run these equipments through these findings we came up with

through these findings we came up with

through these findings we came up with life cradle a low-cost cardboard baby

life cradle a low-cost cardboard baby

life cradle a low-cost cardboard baby incubator for developing undeveloped

incubator for developing undeveloped

incubator for developing undeveloped countries and helps child survive

countries and helps child survive

countries and helps child survive through its first few critical days of

through its first few critical days of

through its first few critical days of its life like warmth clean environment

its life like warmth clean environment

its life like warmth clean environment and monitoring when we designed with

and monitoring when we designed with

and monitoring when we designed with social conscience we have to understand

social conscience we have to understand

social conscience we have to understand that user plays a very important role

that user plays a very important role

that user plays a very important role right across the chain so we met each

right across the chain so we met each

right across the chain so we met each and every stakeholder mothers parents

and every stakeholder mothers parents

and every stakeholder mothers parents doctors and nurses and the other health

doctors and nurses and the other health

doctors and nurses and the other health care workers in the public health care

care workers in the public health care

care workers in the public health care system in India to find out what happens

system in India to find out what happens

system in India to find out what happens if the child needed intensive care rural

if the child needed intensive care rural

if the child needed intensive care rural India does not have any neonatal care

India does not have any neonatal care

India does not have any neonatal care facilities so the child is transported

facilities so the child is transported

facilities so the child is transported it’s referred to a city or a district

it’s referred to a city or a district

it’s referred to a city or a district level maternity ward and it was

level maternity ward and it was

level maternity ward and it was saddening to visit these words because

saddening to visit these words because

saddening to visit these words because when we visit that there we saw mother

when we visit that there we saw mother

when we visit that there we saw mother and child literally sitting on the floor

and child literally sitting on the floor

and child literally sitting on the floor waiting for the turn for the doctor to

waiting for the turn for the doctor to

waiting for the turn for the doctor to see them because they were not enough

see them because they were not enough

see them because they were not enough beds available when you go through such

beds available when you go through such

beds available when you go through such experiences you understand how important

experiences you understand how important

experiences you understand how important it is to understand the need what people

it is to understand the need what people

it is to understand the need what people need and it also gives you third and the

need and it also gives you third and the

need and it also gives you third and the most important element for social design

most important element for social design

most important element for social design thinking empathy being empathetic makes

thinking empathy being empathetic makes

thinking empathy being empathetic makes you understand the problems people face

you understand the problems people face

you understand the problems people face in real world

in real world

in real world we can observe them and most importantly

we can observe them and most importantly

we can observe them and most importantly we engage with them putting ourselves

we engage with them putting ourselves

we engage with them putting ourselves into their shoes so from there the ideas

into their shoes so from there the ideas

into their shoes so from there the ideas flow the idea of life cradle was

flow the idea of life cradle was

flow the idea of life cradle was inspired from Finnish baby boxes in

inspired from Finnish baby boxes in

inspired from Finnish baby boxes in Finland path has since passed

Finland path has since passed

Finland path has since passed Atos government have been providing

Atos government have been providing

Atos government have been providing cardboard baby boxes as a starter

cardboard baby boxes as a starter

cardboard baby boxes as a starter circuit to each family who has a newborn

circuit to each family who has a newborn

circuit to each family who has a newborn the base of life cradle was designed

the base of life cradle was designed

the base of life cradle was designed will was made up of cardboard which goes

will was made up of cardboard which goes

will was made up of cardboard which goes with the child to the house for post

with the child to the house for post

with the child to the house for post neonatal care this was a value addition

neonatal care this was a value addition

neonatal care this was a value addition to the family because most of these

to the family because most of these

to the family because most of these places did not even have adequate living

places did not even have adequate living

places did not even have adequate living conditions and when we talk to the users

conditions and when we talk to the users

conditions and when we talk to the users what would they do with the cardboard

what would they do with the cardboard

what would they do with the cardboard waste once the incubation period is over

waste once the incubation period is over

waste once the incubation period is over we found amazing responses about how it

we found amazing responses about how it

we found amazing responses about how it can help the child just by acting as a

can help the child just by acting as a

can help the child just by acting as a makeshift cot for next 6 to 8 weeks

makeshift cot for next 6 to 8 weeks

makeshift cot for next 6 to 8 weeks 8 months it was just a piece of

8 months it was just a piece of

8 months it was just a piece of cardboard so another incident we faced

cardboard so another incident we faced

cardboard so another incident we faced was when a child was brought to an

was when a child was brought to an

was when a child was brought to an Hospital and was declared dead on upon

Hospital and was declared dead on upon

Hospital and was declared dead on upon arrival just because of some simple

arrival just because of some simple

arrival just because of some simple error emits all the chaos investigation

error emits all the chaos investigation

error emits all the chaos investigation found that the nurse had forgot to

found that the nurse had forgot to

found that the nurse had forgot to switch on the breathing support because

switch on the breathing support because

switch on the breathing support because the machine didn’t have any feedback

the machine didn’t have any feedback

the machine didn’t have any feedback system of telling it was on or off she

system of telling it was on or off she

system of telling it was on or off she thought it was on I would not blame it

thought it was on I would not blame it

thought it was on I would not blame it on human error but I would put it on

on human error but I would put it on

on human error but I would put it on equipment fault because one small LED

equipment fault because one small LED

equipment fault because one small LED that would have said if the machine was

that would have said if the machine was

that would have said if the machine was on or off that an existing manufacturer

on or off that an existing manufacturer

on or off that an existing manufacturer could have included in the design if

could have included in the design if

could have included in the design if they would have gone through a proper

they would have gone through a proper

they would have gone through a proper user journey could have helped save that

user journey could have helped save that

user journey could have helped save that child’s life so every small detail

child’s life so every small detail

child’s life so every small detail matters and when we see the stresses

matters and when we see the stresses

matters and when we see the stresses around the world these detail matter now

around the world these detail matter now

around the world these detail matter now more than ever especially when we have

more than ever especially when we have

more than ever especially when we have to put people and their needs before

to put people and their needs before

to put people and their needs before profit

profit

profit my design education was focused on

my design education was focused on

my design education was focused on putting people right at the center of

putting people right at the center of

putting people right at the center of product development process for social

product development process for social

product development process for social innovation thinking about how design can

innovation thinking about how design can

innovation thinking about how design can help change the life of a single

help change the life of a single

help change the life of a single individual and keep a leave a lasting

individual and keep a leave a lasting

individual and keep a leave a lasting impact socially economically and

impact socially economically and

impact socially economically and environmentally on a broader scale in

environmentally on a broader scale in

environmentally on a broader scale in past decade have seen the field of

past decade have seen the field of

past decade have seen the field of industrial design embracing social and

industrial design embracing social and

industrial design embracing social and ethical issues and how design can serve

ethical issues and how design can serve

ethical issues and how design can serve the planet in fact even mainstream

the planet in fact even mainstream

the planet in fact even mainstream design education has also changed his

design education has also changed his

design education has also changed his focus from product centric development

focus from product centric development

focus from product centric development to human centric development of

to human centric development of

to human centric development of innovation and what excites me is the

innovation and what excites me is the

innovation and what excites me is the companies from emerging countries using

companies from emerging countries using

companies from emerging countries using their own different approaches to

their own different approaches to

their own different approaches to research and development that are

research and development that are

research and development that are leaving tremendous amount of impact

leaving tremendous amount of impact

leaving tremendous amount of impact quite a lot of it comes from India where

quite a lot of it comes from India where

quite a lot of it comes from India where we call it jugaad innovation jacquard is

we call it jugaad innovation jacquard is

we call it jugaad innovation jacquard is a Hindi word that translates into

a Hindi word that translates into

a Hindi word that translates into ingenious improvisation it does not take

ingenious improvisation it does not take

ingenious improvisation it does not take more than human ingenuity to put it into

more than human ingenuity to put it into

more than human ingenuity to put it into practice the principle on which jacquard

practice the principle on which jacquard

practice the principle on which jacquard works is basically when a person or a

works is basically when a person or a

works is basically when a person or a community comes up with a feasible

community comes up with a feasible

community comes up with a feasible solution for the day-to-day life

solution for the day-to-day life

solution for the day-to-day life problems using the resources that are

problems using the resources that are

problems using the resources that are available at that point and if the

available at that point and if the

available at that point and if the solution works it Mitch it develops into

solution works it Mitch it develops into

solution works it Mitch it develops into a mature product over a period of time

a mature product over a period of time

a mature product over a period of time through involvement of local community

through involvement of local community

through involvement of local community and sometimes even local NGOs and

and sometimes even local NGOs and

and sometimes even local NGOs and universities help scale these products

universities help scale these products

universities help scale these products to show their true potential to the

to show their true potential to the

to show their true potential to the global community so the frugal way of

global community so the frugal way of

global community so the frugal way of approaching a problem and giving a

approaching a problem and giving a

approaching a problem and giving a simple fix to a simple or a complicated

simple fix to a simple or a complicated

simple fix to a simple or a complicated problem is helping countries where

problem is helping countries where

problem is helping countries where resources and know-how to do these

resources and know-how to do these

resources and know-how to do these things in a usual way is not generally

things in a usual way is not generally

things in a usual way is not generally available and the approach is quite cost

available and the approach is quite cost

available and the approach is quite cost effective and resourceful because an

effective and resourceful because an

effective and resourceful because an opposed to individual companies putting

opposed to individual companies putting

opposed to individual companies putting it you are putting in huge amount of

it you are putting in huge amount of

it you are putting in huge amount of profits and capital into developing a

profits and capital into developing a

profits and capital into developing a product outside the community

product outside the community

product outside the community so good the example of jihad was a

so good the example of jihad was a

so good the example of jihad was a project started by an Indian farmer who

project started by an Indian farmer who

project started by an Indian farmer who made a manual rice transplant Oh in his

made a manual rice transplant Oh in his

made a manual rice transplant Oh in his workshop just because he could not

workshop just because he could not

workshop just because he could not afford an automatic one available in the

afford an automatic one available in the

afford an automatic one available in the market his solution was accepted by the

market his solution was accepted by the

market his solution was accepted by the local community and villages around him

local community and villages around him

local community and villages around him just because it was affordable

just because it was affordable

just because it was affordable it was replicable and most importantly

it was replicable and most importantly

it was replicable and most importantly it worked there are jagged ideas

it worked there are jagged ideas

it worked there are jagged ideas everywhere across developing world the

everywhere across developing world the

everywhere across developing world the ideas that started modestly driven with

ideas that started modestly driven with

ideas that started modestly driven with social intention have ended up giving

social intention have ended up giving

social intention have ended up giving basic services as basic as heat

basic services as basic as heat

basic services as basic as heat electricity and Internet at grassroots

electricity and Internet at grassroots

electricity and Internet at grassroots and it is these ingenious works that’s

and it is these ingenious works that’s

and it is these ingenious works that’s inspiring small companies and startups

inspiring small companies and startups

inspiring small companies and startups to come up with solutions for these

to come up with solutions for these

to come up with solutions for these community co-creating with the community

community co-creating with the community

community co-creating with the community jacquard ideas are disruptive they are

jacquard ideas are disruptive they are

jacquard ideas are disruptive they are fast they are resourceful and

fast they are resourceful and

fast they are resourceful and cost-effective and helping countries

cost-effective and helping countries

cost-effective and helping countries developing countries like India to

developing countries like India to

developing countries like India to become one of the world’s fastest

become one of the world’s fastest

become one of the world’s fastest growing economies for me as a product

growing economies for me as a product

growing economies for me as a product designer it inspires me to come up with

designer it inspires me to come up with

designer it inspires me to come up with solutions for people who are concerned

solutions for people who are concerned

solutions for people who are concerned with humanity and planet it’s a

with humanity and planet it’s a

with humanity and planet it’s a different type of thinking it’s a

different type of thinking it’s a

different type of thinking it’s a non-conventional way of thinking and

non-conventional way of thinking and

non-conventional way of thinking and these kind of different approaches are

these kind of different approaches are

these kind of different approaches are also helping drive different economies a

global firm IDEO recently told Fast

global firm IDEO recently told Fast Company that future of design is

Company that future of design is

Company that future of design is circular IDEO and other influencers are

circular IDEO and other influencers are

circular IDEO and other influencers are challenging the design community to come

challenging the design community to come

challenging the design community to come up with product and services that that

up with product and services that that

up with product and services that that stays in a closed loop in other words

stays in a closed loop in other words

stays in a closed loop in other words encouraging business models which are

encouraging business models which are

encouraging business models which are thinking about waste and recycling right

thinking about waste and recycling right

thinking about waste and recycling right at the beginning of a product

at the beginning of a product

at the beginning of a product development process and looking at

development process and looking at

development process and looking at service based solutions rather than

service based solutions rather than

service based solutions rather than ownership based model for driving so for

ownership based model for driving so for

ownership based model for driving so for driving circular economies it is causing

driving circular economies it is causing

driving circular economies it is causing designers as well as consumers hopefully

designers as well as consumers hopefully

designers as well as consumers hopefully all of us over your to think about a

all of us over your to think about a

all of us over your to think about a bigger picture that encompasses

bigger picture that encompasses

bigger picture that encompasses what happens to a product when it

what happens to a product when it

what happens to a product when it reaches its natural life and a end of

reaches its natural life and a end of

reaches its natural life and a end of natural life where does this material go

natural life where does this material go

natural life where does this material go how can they be recycled how can they be

how can they be recycled how can they be

how can they be recycled how can they be repurposed for a different use and if we

repurposed for a different use and if we

repurposed for a different use and if we think in this way designers are stewards

think in this way designers are stewards

think in this way designers are stewards of this planet so we better not mess it

of this planet so we better not mess it

of this planet so we better not mess it up so the future of design can take

up so the future of design can take

up so the future of design can take different directions in fact we had

different directions in fact we had

different directions in fact we had amazing talks today about how latest

amazing talks today about how latest

amazing talks today about how latest technologies are helping us to solve our

technologies are helping us to solve our

technologies are helping us to solve our problems of day-to-day life so the idea

problems of day-to-day life so the idea

problems of day-to-day life so the idea of Internet of Things is taking hold and

of Internet of Things is taking hold and

of Internet of Things is taking hold and the likelihood that all our equipments

the likelihood that all our equipments

the likelihood that all our equipments will be connected to a network

will be connected to a network

will be connected to a network collecting data analyzing how we use

collecting data analyzing how we use

collecting data analyzing how we use them and improving them set a stage for

them and improving them set a stage for

them and improving them set a stage for machine learning and artificial

machine learning and artificial

machine learning and artificial intelligence to be much more prominent

intelligence to be much more prominent

intelligence to be much more prominent field in the future which many of us

field in the future which many of us

field in the future which many of us fear that will take away our jobs

fear that will take away our jobs

fear that will take away our jobs will this affect us as designers being a

will this affect us as designers being a

will this affect us as designers being a designer we need skillsets like empathy

designer we need skillsets like empathy

designer we need skillsets like empathy creativity problem-solving and most

creativity problem-solving and most

creativity problem-solving and most importantly being able to identify

importantly being able to identify

importantly being able to identify people’s need at a fundamental level

people’s need at a fundamental level

people’s need at a fundamental level villain Am machine will be able to

villain Am machine will be able to

villain Am machine will be able to overtake us in providing a deeper

overtake us in providing a deeper

overtake us in providing a deeper empathetic value is a very difficult

empathetic value is a very difficult

empathetic value is a very difficult question to answer right now but humans

question to answer right now but humans

question to answer right now but humans and machines will work more together

and machines will work more together

and machines will work more together where machines will in fact are taking

where machines will in fact are taking

where machines will in fact are taking over a repetitive task today and

over a repetitive task today and

over a repetitive task today and improving them and us as designers will

improving them and us as designers will

improving them and us as designers will be curating the whole process in fact

be curating the whole process in fact

be curating the whole process in fact all of us over your have power to become

all of us over your have power to become

all of us over your have power to become designers in their own field the truth

designers in their own field the truth

designers in their own field the truth is that all of us have those

is that all of us have those

is that all of us have those capabilities we just have to dare to do

capabilities we just have to dare to do

capabilities we just have to dare to do it so for now I’m very optimistic about

it so for now I’m very optimistic about

it so for now I’m very optimistic about the future coming from new crop of

the future coming from new crop of

the future coming from new crop of designers from different social

designers from different social

designers from different social backgrounds from different countries I

backgrounds from different countries I

backgrounds from different countries I think we are connected enough through

think we are connected enough through

think we are connected enough through common social goals that we will design

common social goals that we will design

common social goals that we will design to change the world we live in

to change the world we live in

to change the world we live in the organizational structure and support

the organizational structure and support

the organizational structure and support is your through to help us bring these

is your through to help us bring these

is your through to help us bring these social enterprise into being for people

social enterprise into being for people

social enterprise into being for people who need it the most we are the

who need it the most we are the

who need it the most we are the generation that grew up multitasking in

generation that grew up multitasking in

generation that grew up multitasking in every stage of our lives so let’s not

every stage of our lives so let’s not

every stage of our lives so let’s not stop there

stop there

stop there let’s keep designing the future we want

let’s keep designing the future we want

let’s keep designing the future we want to live in thank you so much

to live in thank you so much

to live in thank you so much [Applause]

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