how handy men should talk to clients so I have a great question from one of my
I have a great question from one of my
I have a great question from one of my YouTube viewers Israel love you guys who
YouTube viewers Israel love you guys who
YouTube viewers Israel love you guys who wrote in to say this is a great video
wrote in to say this is a great video
wrote in to say this is a great video that really inspires me could you give
that really inspires me could you give
that really inspires me could you give me some ideas and how to talk to clients
me some ideas and how to talk to clients
me some ideas and how to talk to clients when I meet them I’m a handyman I will
when I meet them I’m a handyman I will
when I meet them I’m a handyman I will appreciate your help thank you in
appreciate your help thank you in
appreciate your help thank you in advance Israel this is a fantastic
advance Israel this is a fantastic
advance Israel this is a fantastic question because you are in industry
question because you are in industry
question because you are in industry where there is so little trust people
where there is so little trust people
where there is so little trust people don’t have trust for handyman for
don’t have trust for handyman for
don’t have trust for handyman for construction workers whether they’re
construction workers whether they’re
construction workers whether they’re hiring to come in and fix things in
hiring to come in and fix things in
hiring to come in and fix things in their homes because there’s so much I
their homes because there’s so much I
their homes because there’s so much I don’t know the field look is such a
don’t know the field look is such a
don’t know the field look is such a ripoff so many times and so the guy who
ripoff so many times and so the guy who
ripoff so many times and so the guy who I love bringing on for example is always
I love bringing on for example is always
I love bringing on for example is always busy and it’s always hard to get a hold
busy and it’s always hard to get a hold
busy and it’s always hard to get a hold of because he’s somebody who I trust and
of because he’s somebody who I trust and
of because he’s somebody who I trust and other people trust I love working with
other people trust I love working with
other people trust I love working with him so we’re going to keep giving him
him so we’re going to keep giving him
him so we’re going to keep giving him good jobs so how do you get that first
good jobs so how do you get that first
good jobs so how do you get that first job when you first go and talk to the
job when you first go and talk to the
job when you first go and talk to the clients how do you start building that
clients how do you start building that
clients how do you start building that rapport okay the first thing is number
rapport okay the first thing is number
rapport okay the first thing is number one show up five minutes early this is a
one show up five minutes early this is a
one show up five minutes early this is a little thing and this is before you even
little thing and this is before you even
little thing and this is before you even talk to a client you know you ask me
talk to a client you know you ask me
talk to a client you know you ask me what do I do when I talk to a client
what do I do when I talk to a client
what do I do when I talk to a client this is before you even talk to a client
this is before you even talk to a client
this is before you even talk to a client show up at least five minutes early why
show up at least five minutes early why
show up at least five minutes early why because it’s professional because so
because it’s professional because so
because it’s professional because so many people who hire handyman to help
many people who hire handyman to help
many people who hire handyman to help them are stuck with people who are
them are stuck with people who are
them are stuck with people who are unreliable who don’t show up on time who
unreliable who don’t show up on time who
unreliable who don’t show up on time who rip them off who leave a project halfway
rip them off who leave a project halfway
rip them off who leave a project halfway through and being incomplete and and
through and being incomplete and and
through and being incomplete and and this is probably something that upsets
this is probably something that upsets
this is probably something that upsets you and it should you know to know that
you and it should you know to know that
you and it should you know to know that you’re in an industry where so many
you’re in an industry where so many
you’re in an industry where so many people are ripoff artists but this is
people are ripoff artists but this is
people are ripoff artists but this is also your chance to stand out so show up
also your chance to stand out so show up
also your chance to stand out so show up five minutes early to that first meeting
five minutes early to that first meeting
five minutes early to that first meeting and are ready you’re setting the tone
and are ready you’re setting the tone
and are ready you’re setting the tone for a positive experience where I’m
for a positive experience where I’m
for a positive experience where I’m meeting you and I feel like okay this
meeting you and I feel like okay this
meeting you and I feel like okay this guy is this guy he showed up first of
guy is this guy he showed up first of
guy is this guy he showed up first of all and he showed up early this is we’re
all and he showed up early this is we’re
all and he showed up early this is we’re off to a good start before we’ve even
off to a good start before we’ve even
off to a good start before we’ve even said a single word number two is be
said a single word number two is be
said a single word number two is be positive
positive
positive a lot of handyman that I’ve worked with
a lot of handyman that I’ve worked with
a lot of handyman that I’ve worked with and seen they
and seen they
and seen they an attitude and you want to be positive
an attitude and you want to be positive
an attitude and you want to be positive and support your customers okay you know
and support your customers okay you know
and support your customers okay you know if I want to run a wire to one of my
if I want to run a wire to one of my
if I want to run a wire to one of my rooms so I can have a new light in there
rooms so I can have a new light in there
rooms so I can have a new light in there okay that may be something that’s super
okay that may be something that’s super
okay that may be something that’s super easy for you great but it’s not
easy for you great but it’s not
easy for you great but it’s not something that I know how to do I’m not
something that I know how to do I’m not
something that I know how to do I’m not a technical guy I hire guys like you are
a technical guy I hire guys like you are
a technical guy I hire guys like you are hire handymen to come in and help me
hire handymen to come in and help me
hire handymen to come in and help me because you know I could hang a picture
because you know I could hang a picture
because you know I could hang a picture in a wall but that may be the limit I am
in a wall but that may be the limit I am
in a wall but that may be the limit I am not good at that kind of stuff
not good at that kind of stuff
not good at that kind of stuff some people would come in and and so you
some people would come in and and so you
some people would come in and and so you just want me to do that like that’s so
just want me to do that like that’s so
just want me to do that like that’s so easy to do don’t make me feel bad about
easy to do don’t make me feel bad about
easy to do don’t make me feel bad about hiring you to come in and help me
hiring you to come in and help me
hiring you to come in and help me support me be positive right it may be
support me be positive right it may be
support me be positive right it may be super easy for you may take you half an
super easy for you may take you half an
super easy for you may take you half an hour to do but that’s something that I
hour to do but that’s something that I
hour to do but that’s something that I don’t know how to do and that’s why I’m
don’t know how to do and that’s why I’m
don’t know how to do and that’s why I’m bringing you in so make me feel good be
bringing you in so make me feel good be
bringing you in so make me feel good be excited be happy
excited be happy
excited be happy listen to what I’m doing understand what
listen to what I’m doing understand what
listen to what I’m doing understand what I’m trying to create if you have a
I’m trying to create if you have a
I’m trying to create if you have a positive upbeat mentality then I’m going
positive upbeat mentality then I’m going
positive upbeat mentality then I’m going to trust you and that’s what you want to
to trust you and that’s what you want to
to trust you and that’s what you want to build with every relationship that you
build with every relationship that you
build with every relationship that you create when you start talking to clients
create when you start talking to clients
create when you start talking to clients number three listen and ask questions
number three listen and ask questions
number three listen and ask questions you have a tremendous opportunity on
you have a tremendous opportunity on
you have a tremendous opportunity on each job that you go into to do
each job that you go into to do
each job that you go into to do upselling to get more repeat business
upselling to get more repeat business
upselling to get more repeat business and to get referrals but it doesn’t
and to get referrals but it doesn’t
and to get referrals but it doesn’t happen a lot because of the attitude
happen a lot because of the attitude
happen a lot because of the attitude that most handy men go into I’m reminded
that most handy men go into I’m reminded
that most handy men go into I’m reminded of of when I go to get the oil changed
of of when I go to get the oil changed
of of when I go to get the oil changed for the car I always feel like I’m being
for the car I always feel like I’m being
for the car I always feel like I’m being sold you know they come in and they say
sold you know they come in and they say
sold you know they come in and they say okay we’ll do the oil change but you
okay we’ll do the oil change but you
okay we’ll do the oil change but you know this filter looks pretty dirty and
know this filter looks pretty dirty and
know this filter looks pretty dirty and oh this thing is making some noises so
oh this thing is making some noises so
oh this thing is making some noises so you might want to get a change and and I
you might want to get a change and and I
you might want to get a change and and I just feel like I’m being sold and I feel
just feel like I’m being sold and I feel
just feel like I’m being sold and I feel like I don’t really need this thing and
like I don’t really need this thing and
like I don’t really need this thing and and often I’ll just say no because I
and often I’ll just say no because I
and often I’ll just say no because I don’t like the guy
don’t like the guy
don’t like the guy and I don’t feel like he really
and I don’t feel like he really
and I don’t feel like he really understands me and I feel like is just
understands me and I feel like is just
understands me and I feel like is just selling it to me and there’s a
selling it to me and there’s a
selling it to me and there’s a difference between selling somebody
difference between selling somebody
difference between selling somebody something and really understanding what
something and really understanding what
something and really understanding what their needs are and providing the
their needs are and providing the
their needs are and providing the solution because you know what maybe my
solution because you know what maybe my
solution because you know what maybe my filter is really dirty and maybe it is
filter is really dirty and maybe it is
filter is really dirty and maybe it is really bad for my health and maybe it
really bad for my health and maybe it
really bad for my health and maybe it does need to be changed but if you did a
does need to be changed but if you did a
does need to be changed but if you did a better job at
better job at
better job at connecting to me and making me feel like
connecting to me and making me feel like
connecting to me and making me feel like you’re here to help me not just to sell
you’re here to help me not just to sell
you’re here to help me not just to sell me then I would probably buy from you
me then I would probably buy from you
me then I would probably buy from you it’s the same thing in the handyman
it’s the same thing in the handyman
it’s the same thing in the handyman business if I’m hiring you to run a wire
business if I’m hiring you to run a wire
business if I’m hiring you to run a wire then I’m going to need a lot more help
then I’m going to need a lot more help
then I’m going to need a lot more help in the future right I’m going to need
in the future right I’m going to need
in the future right I’m going to need something to help with a lot more stuff
something to help with a lot more stuff
something to help with a lot more stuff and so you could be that guy if you
and so you could be that guy if you
and so you could be that guy if you establish that positive rapport and and
establish that positive rapport and and
establish that positive rapport and and you’re listening to what I’m trying to
you’re listening to what I’m trying to
you’re listening to what I’m trying to do and you’re asking questions and
do and you’re asking questions and
do and you’re asking questions and you’re involved so if I’m trying to run
you’re involved so if I’m trying to run
you’re involved so if I’m trying to run a wire turn your room to put a light
a wire turn your room to put a light
a wire turn your room to put a light right so great okay you can do that
right so great okay you can do that
right so great okay you can do that that’s a half hour job whatever it is
that’s a half hour job whatever it is
that’s a half hour job whatever it is fine you can ask well what are you what
fine you can ask well what are you what
fine you can ask well what are you what are you doing what’s your vision what
are you doing what’s your vision what
are you doing what’s your vision what are you going to do in that room I’m
are you going to do in that room I’m
are you going to do in that room I’m excited tell me about it and maybe I’m
excited tell me about it and maybe I’m
excited tell me about it and maybe I’m telling you I want to create a new
telling you I want to create a new
telling you I want to create a new entertainment area and I need the light
entertainment area and I need the light
entertainment area and I need the light as my first step I need me ask me
as my first step I need me ask me
as my first step I need me ask me questions what am I trying to do and and
questions what am I trying to do and and
questions what am I trying to do and and you’re not asking it just in that sales
you’re not asking it just in that sales
you’re not asking it just in that sales way but be genuinely interested in your
way but be genuinely interested in your
way but be genuinely interested in your customers imagine that as a concept like
customers imagine that as a concept like
customers imagine that as a concept like actually care about your customers and
actually care about your customers and
actually care about your customers and be interested in what they’re doing and
be interested in what they’re doing and
be interested in what they’re doing and I’ll tell you my vision you know maybe I
I’ll tell you my vision you know maybe I
I’ll tell you my vision you know maybe I want to have a full-on entertainment
want to have a full-on entertainment
want to have a full-on entertainment area I’m going to bring in the TV or
area I’m going to bring in the TV or
area I’m going to bring in the TV or home movie theater and I need seats and
home movie theater and I need seats and
home movie theater and I need seats and I need built-ins and I’m gonna need a
I need built-ins and I’m gonna need a
I need built-ins and I’m gonna need a whole bunch of stuff and maybe you get
whole bunch of stuff and maybe you get
whole bunch of stuff and maybe you get excited by that vision and maybe you
excited by that vision and maybe you
excited by that vision and maybe you give me advice and what I can do even if
give me advice and what I can do even if
give me advice and what I can do even if it has nothing to do with you selling
it has nothing to do with you selling
it has nothing to do with you selling your services just your advice some
your services just your advice some
your services just your advice some things that you’ve seen because you’re
things that you’ve seen because you’re
things that you’ve seen because you’re an expert in this business and you
an expert in this business and you
an expert in this business and you probably seen a lot more than I have
probably seen a lot more than I have
probably seen a lot more than I have right if you are in it with me and
right if you are in it with me and
right if you are in it with me and you’re excited and you’re sharing ideas
you’re excited and you’re sharing ideas
you’re excited and you’re sharing ideas and I feel like that you understand what
and I feel like that you understand what
and I feel like that you understand what I’m trying to do then of course I’m
I’m trying to do then of course I’m
I’m trying to do then of course I’m going to give you more business and
going to give you more business and
going to give you more business and you’ll probably happen there on the spot
you’ll probably happen there on the spot
you’ll probably happen there on the spot right it’s like oh that’s a cool idea
right it’s like oh that’s a cool idea
right it’s like oh that’s a cool idea yeah yeah you know can you come and help
yeah yeah you know can you come and help
yeah yeah you know can you come and help me make that built in or can you help me
me make that built in or can you help me
me make that built in or can you help me you know put a tap in here so I can have
you know put a tap in here so I can have
you know put a tap in here so I can have my wet bar whatever it is right if
my wet bar whatever it is right if
my wet bar whatever it is right if you’re connected to my vision and you’re
you’re connected to my vision and you’re
you’re connected to my vision and you’re excited and you’re listening and you’re
excited and you’re listening and you’re
excited and you’re listening and you’re asking questions and I trust you that
asking questions and I trust you that
asking questions and I trust you that I’m going to buy more from you I’m going
I’m going to buy more from you I’m going
I’m going to buy more from you I’m going to refer clients to you you’re going to
to refer clients to you you’re going to
to refer clients to you you’re going to be so busy that you’re going to have to
be so busy that you’re going to have to
be so busy that you’re going to have to hire a team to start working for you or
hire a team to start working for you or
hire a team to start working for you or you’re going to start increasing your
you’re going to start increasing your
you’re going to start increasing your prices that’s how you start talking with
prices that’s how you start talking with
prices that’s how you start talking with people as a handyman so remember show up
people as a handyman so remember show up
people as a handyman so remember show up five minutes early be positive and
five minutes early be positive and
five minutes early be positive and listen and ask questions believe for
listen and ask questions believe for
listen and ask questions believe for those who are watching like the video
those who are watching like the video
those who are watching like the video you can support me by clicking on the
you can support me by clicking on the
you can support me by clicking on the link in the description leave a comment
link in the description leave a comment
link in the description leave a comment below let me know what you think and
below let me know what you think and
below let me know what you think and click on my face to subscribe to the
click on my face to subscribe to the
click on my face to subscribe to the channel thank you so much I’ll see you
channel thank you so much I’ll see you
channel thank you so much I’ll see you soon
”
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