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Why do we abandon great design when it is for ’the elderly’? | Jeremy Myerson | TEDxWhitehall


I have been thinking about design

I have been thinking about design talking about it and writing about

talking about it and writing about

talking about it and writing about design for almost my entire career

design for almost my entire career

design for almost my entire career that’s about 40 years even longer if you

that’s about 40 years even longer if you

that’s about 40 years even longer if you consider my early childhood in a 1950s

consider my early childhood in a 1950s

consider my early childhood in a 1950s Liverpool home where if you look

Liverpool home where if you look

Liverpool home where if you look carefully you can see my parents thought

carefully you can see my parents thought

carefully you can see my parents thought it was a great idea to balance a toaster

it was a great idea to balance a toaster

it was a great idea to balance a toaster on top of a bakelite radio this was a

on top of a bakelite radio this was a

on top of a bakelite radio this was a juxtaposition which clearly stimulated

juxtaposition which clearly stimulated

juxtaposition which clearly stimulated my interest in innovation so here I am

my interest in innovation so here I am

my interest in innovation so here I am aged 61 a silver fox a seasoned academic

aged 61 a silver fox a seasoned academic

aged 61 a silver fox a seasoned academic a graybeard albeit a clean-shaven one

a graybeard albeit a clean-shaven one

a graybeard albeit a clean-shaven one and I have officially joined the ranks

and I have officially joined the ranks

and I have officially joined the ranks of older people in this country and what

of older people in this country and what

of older people in this country and what I’ve been thinking about most recently

I’ve been thinking about most recently

I’ve been thinking about most recently is designed for the age bracket which I

is designed for the age bracket which I

is designed for the age bracket which I have joined and I have one overriding

have joined and I have one overriding

have joined and I have one overriding thought why is it so bad why is it all

thought why is it so bad why is it all

thought why is it so bad why is it all about medical looking aids and

about medical looking aids and

about medical looking aids and appliances why is it sourced from

appliances why is it sourced from

appliances why is it sourced from obscure catalogs rather than the Conrad

obscure catalogs rather than the Conrad

obscure catalogs rather than the Conrad shop who thought that white plastic grab

shop who thought that white plastic grab

shop who thought that white plastic grab rails in the kitchen was a good idea why

rails in the kitchen was a good idea why

rails in the kitchen was a good idea why are expectations so low so beige so

are expectations so low so beige so

are expectations so low so beige so bland now when we age things happen to

bland now when we age things happen to

bland now when we age things happen to our bodies things go south it’s the most

our bodies things go south it’s the most

our bodies things go south it’s the most natural and inevitable part of life’s

natural and inevitable part of life’s

natural and inevitable part of life’s journey as Shakespeare said we start

journey as Shakespeare said we start

journey as Shakespeare said we start with shining morning face and we end

with shining morning face and we end

with shining morning face and we end sans teeth sans eyes sans taste sans

sans teeth sans eyes sans taste sans

sans teeth sans eyes sans taste sans everything but why can’t we design for

everything but why can’t we design for

everything but why can’t we design for these gradual changes in the same way

these gradual changes in the same way

these gradual changes in the same way that great beautiful sexy design is

that great beautiful sexy design is

that great beautiful sexy design is created for other age groups now I don’t

created for other age groups now I don’t

created for other age groups now I don’t know about you but I’m not looking

know about you but I’m not looking

know about you but I’m not looking forward to living in a design ghetto of

forward to living in a design ghetto of

forward to living in a design ghetto of special needs gadgets

special needs gadgets

special needs gadgets world where all our interest in

world where all our interest in

world where all our interest in aesthetics and style and form is

aesthetics and style and form is

aesthetics and style and form is abandoned just to survive in later life

abandoned just to survive in later life

abandoned just to survive in later life we surely can do better than that

we surely can do better than that

we surely can do better than that now let me share with you my three top

now let me share with you my three top

now let me share with you my three top design fears for the future the three

design fears for the future the three

design fears for the future the three things that I have told my grown-up sons

things that I have told my grown-up sons

things that I have told my grown-up sons over my dead body

the mobility scooter it’s hardly an

the mobility scooter it’s hardly an object of desire is it it yes it does a

object of desire is it it yes it does a

object of desire is it it yes it does a job it gets people out and about but you

job it gets people out and about but you

job it gets people out and about but you are traveling alone frequently being

are traveling alone frequently being

are traveling alone frequently being screamed at by white band man

screamed at by white band man

screamed at by white band man you can’t take it into your own home or

you can’t take it into your own home or

you can’t take it into your own home or through the front door or into a shop at

through the front door or into a shop at

through the front door or into a shop at night it sits outside your residence

night it sits outside your residence

night it sits outside your residence winking away advertising the fact that a

winking away advertising the fact that a

winking away advertising the fact that a frail dependent person lives there it’s

frail dependent person lives there it’s

frail dependent person lives there it’s a security risk

a security risk

a security risk but inclusive design can improve things

but inclusive design can improve things

but inclusive design can improve things I have been curating an exhibition at

I have been curating an exhibition at

I have been curating an exhibition at the Design Museum just up the road in

the Design Museum just up the road in

the Design Museum just up the road in Kensington called new world and we

Kensington called new world and we

Kensington called new world and we invited several leading design teams to

invited several leading design teams to

invited several leading design teams to reimagine aspects of later life for

reimagine aspects of later life for

reimagine aspects of later life for older people one design team priest Minh

older people one design team priest Minh

older people one design team priest Minh good who are better known for doing

good who are better known for doing

good who are better known for doing Airbus interiors and Virgin Trains

Airbus interiors and Virgin Trains

Airbus interiors and Virgin Trains they reimagined the mobility scooter and

they reimagined the mobility scooter and

they reimagined the mobility scooter and what they came up with was they borrowed

what they came up with was they borrowed

what they came up with was they borrowed the language of the push scooter that

the language of the push scooter that

the language of the push scooter that children use and they created a stable

children use and they created a stable

children use and they created a stable three-wheeled motorized version so that

three-wheeled motorized version so that

three-wheeled motorized version so that grandmother’s can travel with their

grandmother’s can travel with their

grandmother’s can travel with their grandchildren and share time with them

grandchildren and share time with them

grandchildren and share time with them all it takes to rethink the object is a

all it takes to rethink the object is a

all it takes to rethink the object is a little creative consideration design

little creative consideration design

little creative consideration design fear number two

fear number two

fear number two the stairlift isn’t it fantastic a heavy

the stairlift isn’t it fantastic a heavy

the stairlift isn’t it fantastic a heavy invasive piece of engineering in your

invasive piece of engineering in your

invasive piece of engineering in your home

home

home guaranteed to wipe thousands off the

guaranteed to wipe thousands off the

guaranteed to wipe thousands off the value of the property yes it does a job

value of the property yes it does a job

value of the property yes it does a job lift you between floors

lift you between floors

lift you between floors but shouldn’t design be intervening

but shouldn’t design be intervening

but shouldn’t design be intervening before we get to this level of

before we get to this level of

before we get to this level of dependency it really is the object of

dependency it really is the object of

dependency it really is the object of last resort when all hope is gone design

last resort when all hope is gone design

last resort when all hope is gone design should be helping people to stay fit and

should be helping people to stay fit and

should be helping people to stay fit and healthy and the stair lift itself could

healthy and the stair lift itself could

healthy and the stair lift itself could evolve through design I’ve been taking

evolve through design I’ve been taking

evolve through design I’ve been taking part in a research project at the Royal

part in a research project at the Royal

part in a research project at the Royal College of Art with Stan er a British

College of Art with Stan er a British

College of Art with Stan er a British manufacturer in which we’ve put sensors

manufacturer in which we’ve put sensors

manufacturer in which we’ve put sensors on the stair lift and it’s part of a

on the stair lift and it’s part of a

on the stair lift and it’s part of a digital network of care so when the

digital network of care so when the

digital network of care so when the stair lift goes up or when it goes down

stair lift goes up or when it goes down

stair lift goes up or when it goes down a tweet is sent to the children and

a tweet is sent to the children and

a tweet is sent to the children and grandchildren in that circle of care so

grandchildren in that circle of care so

grandchildren in that circle of care so that they know that you are safe and

that they know that you are safe and

that they know that you are safe and well and moving about the house and we

well and moving about the house and we

well and moving about the house and we need more innovations of this kind

design fear number three the Zimmer

design fear number three the Zimmer frame about the only thing good about it

frame about the only thing good about it

frame about the only thing good about it is the name it gets you up and out of

is the name it gets you up and out of

is the name it gets you up and out of the chair but surely we can do better

the chair but surely we can do better

the chair but surely we can do better than that

than that

than that and indeed we can another project

and indeed we can another project

and indeed we can another project from the new old exhibition is by the

from the new old exhibition is by the

from the new old exhibition is by the designer yves behar and this is a soft

designer yves behar and this is a soft

designer yves behar and this is a soft suit it’s called the our power suit and

suit it’s called the our power suit and

suit it’s called the our power suit and it was designed in conjunction with a

it was designed in conjunction with a

it was designed in conjunction with a Silicon Valley startup called super flex

Silicon Valley startup called super flex

Silicon Valley startup called super flex and this enables the natural muscle

and this enables the natural muscle

and this enables the natural muscle movements of the body in the back the

movements of the body in the back the

movements of the body in the back the neck and the legs to be enhanced by

neck and the legs to be enhanced by

neck and the legs to be enhanced by those green hexagonal pads which are

those green hexagonal pads which are

those green hexagonal pads which are full of artificial intelligence and

full of artificial intelligence and

full of artificial intelligence and motors it’s a bit like an electric bike

motors it’s a bit like an electric bike

motors it’s a bit like an electric bike you have to pedal at first but then the

you have to pedal at first but then the

you have to pedal at first but then the machine takes over and we’re going to

machine takes over and we’re going to

machine takes over and we’re going to need a lot more of

need a lot more of

need a lot more of this type of innovation in the future

this type of innovation in the future

this type of innovation in the future now it’s often said that the reason why

now it’s often said that the reason why

now it’s often said that the reason why design for older people has such short

design for older people has such short

design for older people has such short runs shoddy production values low

runs shoddy production values low

runs shoddy production values low standards of design is because the

standards of design is because the

standards of design is because the market isn’t big enough this is complete

market isn’t big enough this is complete

market isn’t big enough this is complete nonsense according to the UN there are

nonsense according to the UN there are

nonsense according to the UN there are going to be 1.4 billion people over 60

going to be 1.4 billion people over 60

going to be 1.4 billion people over 60 on the planet by 2030 that’s a 50%

on the planet by 2030 that’s a 50%

on the planet by 2030 that’s a 50% increase from today we already have more

increase from today we already have more

increase from today we already have more pensioners than we have seniors in this

pensioners than we have seniors in this

pensioners than we have seniors in this country in Japan they have the simplest

country in Japan they have the simplest

country in Japan they have the simplest way of all of describing the phenomenon

way of all of describing the phenomenon

way of all of describing the phenomenon they say if you throw a stone in Tokyo

they say if you throw a stone in Tokyo

they say if you throw a stone in Tokyo it will hit a senior so this idea of a

it will hit a senior so this idea of a

it will hit a senior so this idea of a small market is utter garbage and we

small market is utter garbage and we

small market is utter garbage and we really need to start thinking seriously

really need to start thinking seriously

really need to start thinking seriously about how we’re going to raise

about how we’re going to raise

about how we’re going to raise expectations and raise standards to do

expectations and raise standards to do

expectations and raise standards to do this I believe that we’ve got to answer

this I believe that we’ve got to answer

this I believe that we’ve got to answer three fundamental questions and the

three fundamental questions and the

three fundamental questions and the first is about how we view the place of

first is about how we view the place of

first is about how we view the place of older people in the world do we want

older people in the world do we want

older people in the world do we want them safe and sound and out of sight in

them safe and sound and out of sight in

them safe and sound and out of sight in a stress-free secure environment or do

a stress-free secure environment or do

a stress-free secure environment or do we want them out and about in the world

we want them out and about in the world

we want them out and about in the world still working still traveling still

still working still traveling still

still working still traveling still contributing to their communities we’re

contributing to their communities we’re

contributing to their communities we’re ambivalent about this in the UK and this

ambivalent about this in the UK and this

ambivalent about this in the UK and this issue was crystallized for me in two

issue was crystallized for me in two

issue was crystallized for me in two exhibits in the New World

exhibits in the New World

exhibits in the New World on one hand we had an elder care

on one hand we had an elder care

on one hand we had an elder care apartment designed by Sam Hecht and Kim

apartment designed by Sam Hecht and Kim

apartment designed by Sam Hecht and Kim Colin in which everything is done for

Colin in which everything is done for

Colin in which everything is done for the older person through a system of

the older person through a system of

the older person through a system of modular walls in which appliances such

modular walls in which appliances such

modular walls in which appliances such as dishwashers and

as dishwashers and

as dishwashers and washing machines and fridges open two

washing machines and fridges open two

washing machines and fridges open two ways they open into the apartment but

ways they open into the apartment but

ways they open into the apartment but they also in open into a hidden network

they also in open into a hidden network

they also in open into a hidden network of service corridors in which robots and

of service corridors in which robots and

of service corridors in which robots and humans replenish the fridge or wash the

humans replenish the fridge or wash the

humans replenish the fridge or wash the clothes and put them back so everything

clothes and put them back so everything

clothes and put them back so everything is done for you

is done for you

is done for you but is this a gilded cage could it lead

but is this a gilded cage could it lead

but is this a gilded cage could it lead to more isolation if you don’t have to

to more isolation if you don’t have to

to more isolation if you don’t have to pop down to the local shop for a pint of

pop down to the local shop for a pint of

pop down to the local shop for a pint of milk when do you ever get to meet other

milk when do you ever get to meet other

milk when do you ever get to meet other people in contrast we showed another

people in contrast we showed another

people in contrast we showed another project by Hemingway design and this is

project by Hemingway design and this is

project by Hemingway design and this is a housing estate in Gateshead in which

a housing estate in Gateshead in which

a housing estate in Gateshead in which the car parking places have been removed

the car parking places have been removed

the car parking places have been removed outside the homes and replaced by tennis

outside the homes and replaced by tennis

outside the homes and replaced by tennis tables table tennis tables and barbecue

tables table tennis tables and barbecue

tables table tennis tables and barbecue stations to encourage neighbors to

stations to encourage neighbors to

stations to encourage neighbors to mingle across the generation so this is

mingle across the generation so this is

mingle across the generation so this is design to keep people together rather

design to keep people together rather

design to keep people together rather than push them apart and I think we need

than push them apart and I think we need

than push them apart and I think we need more of it given the numbers the second

more of it given the numbers the second

more of it given the numbers the second fundamental question is around

fundamental question is around

fundamental question is around technology what do we want emerging

technology what do we want emerging

technology what do we want emerging technologies to do for us this image

technologies to do for us this image

technologies to do for us this image shows seniors in Japan interacting with

shows seniors in Japan interacting with

shows seniors in Japan interacting with pero the robot seal and the Japanese are

pero the robot seal and the Japanese are

pero the robot seal and the Japanese are brilliant in developing a home robot

brilliant in developing a home robot

brilliant in developing a home robot industry because as a homogenous society

industry because as a homogenous society

industry because as a homogenous society they do not want their elders to be

they do not want their elders to be

they do not want their elders to be cared for by migrant labour but what’s

cared for by migrant labour but what’s

cared for by migrant labour but what’s going on in this country what are our

going on in this country what are our

going on in this country what are our preferences

preferences

preferences well I took part in a niche sauce Mori

well I took part in a niche sauce Mori

well I took part in a niche sauce Mori survey in which we asked people do you

survey in which we asked people do you

survey in which we asked people do you want to be cared for by robots or do you

want to be cared for by robots or do you

want to be cared for by robots or do you want to be cared for by humans to my

want to be cared for by humans to my

want to be cared for by humans to my surprise 1/4 of the sample said they

surprise 1/4 of the sample said they

surprise 1/4 of the sample said they wanted to be cared for by robots and

wanted to be cared for by robots and

wanted to be cared for by robots and that rose to a third among young people

that rose to a third among young people

that rose to a third among young people who obviously have a different

who obviously have a different

who obviously have a different relationship with technology but we

relationship with technology but we

relationship with technology but we should be careful what we wish for we

should be careful what we wish for we

should be careful what we wish for we should be wary

should be wary

should be wary a total total tech led approach in which

a total total tech led approach in which

a total total tech led approach in which contact with other people is engineered

contact with other people is engineered

contact with other people is engineered out of the equation we need a much more

out of the equation we need a much more

out of the equation we need a much more balanced approach a humane approach to

balanced approach a humane approach to

balanced approach a humane approach to technology and design can help us do

technology and design can help us do

technology and design can help us do that

that

that the final fundamental question we need

the final fundamental question we need

the final fundamental question we need to address is something known as the

to address is something known as the

to address is something known as the medical model of Aging

medical model of Aging

medical model of Aging and the medical model sees aging as a

and the medical model sees aging as a

and the medical model sees aging as a disease to be cured it’s all about

disease to be cured it’s all about

disease to be cured it’s all about decrepitude and dependency and it paints

decrepitude and dependency and it paints

decrepitude and dependency and it paints the older person as a passive indeed

the older person as a passive indeed

the older person as a passive indeed hopeless recipient of care the elderly

hopeless recipient of care the elderly

hopeless recipient of care the elderly person’s roadsign is ripe for redesign

person’s roadsign is ripe for redesign

person’s roadsign is ripe for redesign and in fact a group of designers got

and in fact a group of designers got

and in fact a group of designers got together to do precisely that what about

together to do precisely that what about

together to do precisely that what about other models a social model of Aging in

other models a social model of Aging in

other models a social model of Aging in which in the productive Third Age it’s

which in the productive Third Age it’s

which in the productive Third Age it’s all about new connections and new

all about new connections and new

all about new connections and new aspirations or a cultural model of Aging

aspirations or a cultural model of Aging

aspirations or a cultural model of Aging in which designers are encouraged to

in which designers are encouraged to

in which designers are encouraged to think about aging as an error there is

think about aging as an error there is

think about aging as an error there is rich in possibility unprecedented and

rich in possibility unprecedented and

rich in possibility unprecedented and unique and therefore deserving of

unique and therefore deserving of

unique and therefore deserving of special design attention in the end it

special design attention in the end it

special design attention in the end it all boils down to one thing do we want a

all boils down to one thing do we want a

all boils down to one thing do we want a life full of years or do we want years

life full of years or do we want years

life full of years or do we want years full of life and I know what I want if

full of life and I know what I want if

full of life and I know what I want if we are to avoid clinging to the Zimmer

we are to avoid clinging to the Zimmer

we are to avoid clinging to the Zimmer frame being marooned on the mobility

frame being marooned on the mobility

frame being marooned on the mobility scooter or stuck on the stair lifts then

scooter or stuck on the stair lifts then

scooter or stuck on the stair lifts then we need to make a change like a lot of

we need to make a change like a lot of

we need to make a change like a lot of people I was delighted at the

people I was delighted at the

people I was delighted at the government’s new industrial strategy

government’s new industrial strategy

government’s new industrial strategy announcing a grand challenge for ageing

announcing a grand challenge for ageing

announcing a grand challenge for ageing and I hope and believe that there’s

and I hope and believe that there’s

and I hope and believe that there’s going to be a lot of breakthrough

going to be a lot of breakthrough

going to be a lot of breakthrough innovation coming out of it but we also

innovation coming out of it but we also

innovation coming out of it but we also need a sea change in attitude a big

need a sea change in attitude a big

need a sea change in attitude a big shift that is conceptual and

shift that is conceptual and

shift that is conceptual and philosophical as well as practical if we

philosophical as well as practical if we

philosophical as well as practical if we can rethink our place in the world as we

can rethink our place in the world as we

can rethink our place in the world as we age if we can use technologies in a more

age if we can use technologies in a more

age if we can use technologies in a more humane and balanced way and if we can

humane and balanced way and if we can

humane and balanced way and if we can replace the medical model of aging with

replace the medical model of aging with

replace the medical model of aging with social and cultural templates that are

social and cultural templates that are

social and cultural templates that are more useful for designers then I believe

more useful for designers then I believe

more useful for designers then I believe that my worst fears about the future

that my worst fears about the future

that my worst fears about the future will not be realized we have the tools

will not be realized we have the tools

will not be realized we have the tools we have the technologies and above all

we have the technologies and above all

we have the technologies and above all we have the talent we just need the will

we have the talent we just need the will

we have the talent we just need the will thank you

thank you

thank you [Applause]

[Applause]

[Applause] you

”

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