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How To Build a Business Around a Customer – Ask Evan


hi I’m Evan Carmichael and welcome to

hi I’m Evan Carmichael and welcome to another edition of ask Evan in today’s

another edition of ask Evan in today’s

another edition of ask Evan in today’s video I’m going to answer question from

video I’m going to answer question from

video I’m going to answer question from one of my readers clipper who asks hi

one of my readers clipper who asks hi

one of my readers clipper who asks hi evan is clipper

evan is clipper

evan is clipper I would love a bit more detail about how

I would love a bit more detail about how

I would love a bit more detail about how to build that business around the

to build that business around the

to build that business around the customer PS I have new goal to crop pass

customer PS I have new goal to crop pass

customer PS I have new goal to crop pass with you and shake your hand and thank

with you and shake your hand and thank

with you and shake your hand and thank you

you

you well Thank You Clifford for the kind

well Thank You Clifford for the kind

well Thank You Clifford for the kind words and if you’re in Toronto I’d love

words and if you’re in Toronto I’d love

words and if you’re in Toronto I’d love to grab a coffee and shake your hand to

to grab a coffee and shake your hand to

to grab a coffee and shake your hand to answer your question about how to build

answer your question about how to build

answer your question about how to build a business around a customer it’s one of

a business around a customer it’s one of

a business around a customer it’s one of my favorite piece of advice for

my favorite piece of advice for

my favorite piece of advice for entrepreneurs because if you can build

entrepreneurs because if you can build

entrepreneurs because if you can build around the paying customer then your

around the paying customer then your

around the paying customer then your chances of success are much higher if

chances of success are much higher if

chances of success are much higher if you have money coming in and you know

you have money coming in and you know

you have money coming in and you know you have a customer who likes what you

you have a customer who likes what you

you have a customer who likes what you do is willing to pay you for it so

do is willing to pay you for it so

do is willing to pay you for it so that’s the first step to getting your

that’s the first step to getting your

that’s the first step to getting your business started in order to make that

business started in order to make that

business started in order to make that happen you need to start connecting

happen you need to start connecting

happen you need to start connecting whether we’ve had your customers and

whether we’ve had your customers and

whether we’ve had your customers and finding out what their main challenges

finding out what their main challenges

finding out what their main challenges are so there’s a number of ways to do it

are so there’s a number of ways to do it

are so there’s a number of ways to do it but you start by hanging out where your

but you start by hanging out where your

but you start by hanging out where your potential customers are hanging out

potential customers are hanging out

potential customers are hanging out so there’s networking events or

so there’s networking events or

so there’s networking events or different conferences or different

different conferences or different

different conferences or different meetings that you know your potential

meetings that you know your potential

meetings that you know your potential customers are gonna be at you want to go

customers are gonna be at you want to go

customers are gonna be at you want to go there you can also look online there’s

there you can also look online there’s

there you can also look online there’s an forums or on Twitter or Facebook or

an forums or on Twitter or Facebook or

an forums or on Twitter or Facebook or LinkedIn groups where you know that your

LinkedIn groups where you know that your

LinkedIn groups where you know that your customers are hanging out you want to be

customers are hanging out you want to be

customers are hanging out you want to be there and you want them to start to get

there and you want them to start to get

there and you want them to start to get to know you as you start talking to them

to know you as you start talking to them

to know you as you start talking to them it hasn’t introduced yourself you’re not

it hasn’t introduced yourself you’re not

it hasn’t introduced yourself you’re not selling anything yet all you’re trying

selling anything yet all you’re trying

selling anything yet all you’re trying to do is add as much value to them as

to do is add as much value to them as

to do is add as much value to them as possible and try to help them out get

possible and try to help them out get

possible and try to help them out get them to think hey this guy knows what

them to think hey this guy knows what

them to think hey this guy knows what he’s talking about and can potentially

he’s talking about and can potentially

he’s talking about and can potentially help me then as you start building that

help me then as you start building that

help me then as you start building that relationship with them you ask some of

relationship with them you ask some of

relationship with them you ask some of the challenges that they’re facing and

the challenges that they’re facing and

the challenges that they’re facing and then they’ll come up into the course of

then they’ll come up into the course of

then they’ll come up into the course of conversation find out what problems

conversation find out what problems

conversation find out what problems they’re facing and hopefully there’s

they’re facing and hopefully there’s

they’re facing and hopefully there’s something in there that you can work out

something in there that you can work out

something in there that you can work out a solution to and you can ask them yeah

a solution to and you can ask them yeah

a solution to and you can ask them yeah I understand that’s a huge challenge for

I understand that’s a huge challenge for

I understand that’s a huge challenge for you if I were able to help you do XYZ

you if I were able to help you do XYZ

you if I were able to help you do XYZ would that make sense for you and as you

would that make sense for you and as you

would that make sense for you and as you get to know these people and as they

get to know these people and as they

get to know these people and as they build up confidence with you then there

build up confidence with you then there

build up confidence with you then there more likely to want to come aboard and

more likely to want to come aboard and

more likely to want to come aboard and work with you and it’s really as simple

work with you and it’s really as simple

work with you and it’s really as simple as that it’s trying to get to know as

as that it’s trying to get to know as

as that it’s trying to get to know as many people as you can who are potential

many people as you can who are potential

many people as you can who are potential customers find out about the challenges

customers find out about the challenges

customers find out about the challenges that they’re facing and try to be as

that they’re facing and try to be as

that they’re facing and try to be as helpful and valuable as possible at the

helpful and valuable as possible at the

helpful and valuable as possible at the started relationship to develop rapport

started relationship to develop rapport

started relationship to develop rapport and to really start to get to know some

and to really start to get to know some

and to really start to get to know some where their challenges and once you hit

where their challenges and once you hit

where their challenges and once you hit on a challenge that you think you can

on a challenge that you think you can

on a challenge that you think you can really help them solve work with them to

really help them solve work with them to

really help them solve work with them to solve that problem and it’s a start of

solve that problem and it’s a start of

solve that problem and it’s a start of your new business so I hope that helps

your new business so I hope that helps

your new business so I hope that helps Clifford if you guys liked the video

Clifford if you guys liked the video

Clifford if you guys liked the video please give it a thumbs up below and I’d

please give it a thumbs up below and I’d

please give it a thumbs up below and I’d also love to hear your thoughts and

also love to hear your thoughts and

also love to hear your thoughts and feedback if you want to leave a comment

feedback if you want to leave a comment

feedback if you want to leave a comment and stay tuned for the next episode

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