they take us to the highest heights but sometimes they’re the lowest of the low
sometimes they’re the lowest of the low
sometimes they’re the lowest of the low welcome to watchmojo.com and today we’re
welcome to watchmojo.com and today we’re
welcome to watchmojo.com and today we’re counting down our picks for the top 10
counting down our picks for the top 10
counting down our picks for the top 10 worst things airlines have ever done
worst things airlines have ever done
worst things airlines have ever done before we begin we publish new videos
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before we begin we publish new videos every day so be sure to subscribe for
every day so be sure to subscribe for
every day so be sure to subscribe for more great content for this list we’ve
more great content for this list we’ve
more great content for this list we’ve ranked the most appalling examples of
ranked the most appalling examples of
ranked the most appalling examples of poor service by passenger airlines and I
poor service by passenger airlines and I
poor service by passenger airlines and I know there’s programs out there that can
know there’s programs out there that can
know there’s programs out there that can transport your pets way safer than the
transport your pets way safer than the
transport your pets way safer than the cargo of an airplane
cargo of an airplane
cargo of an airplane number 10 bathroom break equals security
number 10 bathroom break equals security
number 10 bathroom break equals security scare I think some of that intimidation
scare I think some of that intimidation
scare I think some of that intimidation in a moment Society was having allies
in a moment Society was having allies
in a moment Society was having allies when in April 2017 Delta Airlines flight
when in April 2017 Delta Airlines flight
when in April 2017 Delta Airlines flight was delayed one passengers call of
was delayed one passengers call of
was delayed one passengers call of nature prompted major security protocol
nature prompted major security protocol
nature prompted major security protocol kima Hamilton was waiting to fly to
kima Hamilton was waiting to fly to
kima Hamilton was waiting to fly to Milwaukee from Atlanta when he asked to
Milwaukee from Atlanta when he asked to
Milwaukee from Atlanta when he asked to use the restroom but was told to stay
use the restroom but was told to stay
use the restroom but was told to stay seated with the plane still stuck on the
seated with the plane still stuck on the
seated with the plane still stuck on the tarmac 30 minutes later he could wait no
tarmac 30 minutes later he could wait no
tarmac 30 minutes later he could wait no more and headed to the men’s room only
more and headed to the men’s room only
more and headed to the men’s room only for the pilot to swiftly turn the plane
for the pilot to swiftly turn the plane
for the pilot to swiftly turn the plane around and return to the gate where mr.
around and return to the gate where mr.
around and return to the gate where mr. Hamilton was removed and everyone else
Hamilton was removed and everyone else
Hamilton was removed and everyone else was forced to disembark and reboard
was forced to disembark and reboard
was forced to disembark and reboard which took over two hours I’ve seen this
which took over two hours I’ve seen this
which took over two hours I’ve seen this happen on planes before I never heard of
happen on planes before I never heard of
happen on planes before I never heard of Columbia loose in the end Kimmel was
Columbia loose in the end Kimmel was
Columbia loose in the end Kimmel was questioned by police before having to
questioned by police before having to
questioned by police before having to buy another ticket with only a partial
buy another ticket with only a partial
buy another ticket with only a partial refund on his original treat and I go
refund on his original treat and I go
refund on his original treat and I go why are you doing this to me
why are you doing this to me
why are you doing this to me and they go because we’re delta airlines
and they go because we’re delta airlines
and they go because we’re delta airlines and life is a nightmare
and life is a nightmare
and life is a nightmare number nine United breaks guitars
number nine United breaks guitars
number nine United breaks guitars that’s a $3,500 guitar but it’s not so
that’s a $3,500 guitar but it’s not so
that’s a $3,500 guitar but it’s not so much about the money it’s the
much about the money it’s the
much about the money it’s the sentimental value a mid-flight
sentimental value a mid-flight
sentimental value a mid-flight misdemeanor so bad it inspired a trilogy
misdemeanor so bad it inspired a trilogy
misdemeanor so bad it inspired a trilogy of protest song united airlines poor
of protest song united airlines poor
of protest song united airlines poor treatment of gave Carol’s musical
treatment of gave Carol’s musical
treatment of gave Carol’s musical instrument is internet gold Carol was
instrument is internet gold Carol was
instrument is internet gold Carol was travelling with his band sons of maxwell
travelling with his band sons of maxwell
travelling with his band sons of maxwell on the eve of a week-long tour of
on the eve of a week-long tour of
on the eve of a week-long tour of nebraska in 2008 when from the window of
nebraska in 2008 when from the window of
nebraska in 2008 when from the window of his plane during a layover in Chicago he
his plane during a layover in Chicago he
his plane during a layover in Chicago he spotted his equipment being thrown
spotted his equipment being thrown
spotted his equipment being thrown around by baggage handlers shortly after
around by baggage handlers shortly after
around by baggage handlers shortly after landing Carol found that it’s $3500
landing Carol found that it’s $3500
landing Carol found that it’s $3500 Taylor guitar had been
Taylor guitar had been
Taylor guitar had been smashed but no matter how hard he
smashed but no matter how hard he
smashed but no matter how hard he complained he found little sympathy and
complained he found little sympathy and
complained he found little sympathy and zero compensation we’ve been doing this
zero compensation we’ve been doing this
zero compensation we’ve been doing this for a long time we have hundreds if not
for a long time we have hundreds if not
for a long time we have hundreds if not thousands of stories that are just like
thousands of stories that are just like
thousands of stories that are just like this where guitars have gotten broken so
this where guitars have gotten broken so
this where guitars have gotten broken so Carol did what any enterprising musician
Carol did what any enterprising musician
Carol did what any enterprising musician would do
would do
would do he turned frustration is a song and
he turned frustration is a song and
he turned frustration is a song and became an overnight YouTube star number
became an overnight YouTube star number
became an overnight YouTube star number eight heated protests air travel can be
eight heated protests air travel can be
eight heated protests air travel can be quite uncomfortable but passengers on a
quite uncomfortable but passengers on a
quite uncomfortable but passengers on a 2017 jet Airways flight from Mumbai had
2017 jet Airways flight from Mumbai had
2017 jet Airways flight from Mumbai had to stage a mass protest before their
to stage a mass protest before their
to stage a mass protest before their widespread complaints were finally
widespread complaints were finally
widespread complaints were finally listened to upon boarding several people
listened to upon boarding several people
listened to upon boarding several people raised concerns about the cabin
raised concerns about the cabin
raised concerns about the cabin temperature with some even suggesting
temperature with some even suggesting
temperature with some even suggesting that they were close to suffocating but
that they were close to suffocating but
that they were close to suffocating but the crew sent them back to their seat
the crew sent them back to their seat
the crew sent them back to their seat and continued regardless it wasn’t until
and continued regardless it wasn’t until
and continued regardless it wasn’t until around 130 flyers made a literal send
around 130 flyers made a literal send
around 130 flyers made a literal send filling the aisles shortly before
filling the aisles shortly before
filling the aisles shortly before takeoff that action was taken and the
takeoff that action was taken and the
takeoff that action was taken and the plane taxis back to the bay now you can
plane taxis back to the bay now you can
plane taxis back to the bay now you can stand there and be the panicked angry
stand there and be the panicked angry
stand there and be the panicked angry mob and blame him me and the government
mob and blame him me and the government
mob and blame him me and the government for getting you into this but if you
for getting you into this but if you
for getting you into this but if you want to survive tonight we need to save
want to survive tonight we need to save
want to survive tonight we need to save your energy start working together the
your energy start working together the
your energy start working together the technical issue was eventually rectified
technical issue was eventually rectified
technical issue was eventually rectified but not before a lengthy delay number
but not before a lengthy delay number
but not before a lengthy delay number seven
seven
seven Simon the giant rabbit it’s one thing to
Simon the giant rabbit it’s one thing to
Simon the giant rabbit it’s one thing to miss handle luggage but transporting
miss handle luggage but transporting
miss handle luggage but transporting animals and pets is another level of
animals and pets is another level of
animals and pets is another level of responsibility and another queue for
responsibility and another queue for
responsibility and another queue for massive failure by United Airlines in
massive failure by United Airlines in
massive failure by United Airlines in 2017 news broke that Simon a giant
2017 news broke that Simon a giant
2017 news broke that Simon a giant rabbit expected to eclipse his father to
rabbit expected to eclipse his father to
rabbit expected to eclipse his father to become the world’s biggest bunny died
become the world’s biggest bunny died
become the world’s biggest bunny died while being transported by United from
while being transported by United from
while being transported by United from London to Chicago wears no ordinary
London to Chicago wears no ordinary
London to Chicago wears no ordinary rabbit that’s almost fall cooler
rabbit that’s almost fall cooler
rabbit that’s almost fall cooler bad-tempered rodent you ever set eyes on
bad-tempered rodent you ever set eyes on
bad-tempered rodent you ever set eyes on much more than simply a sad turn of
much more than simply a sad turn of
much more than simply a sad turn of events Simon perished when staff in
events Simon perished when staff in
events Simon perished when staff in Chicago mistakenly stored him in a
Chicago mistakenly stored him in a
Chicago mistakenly stored him in a chiller and it gets even worse when
chiller and it gets even worse when
chiller and it gets even worse when Simon’s owner asked for his body to be
Simon’s owner asked for his body to be
Simon’s owner asked for his body to be sent back to the UK for a post-mortem
sent back to the UK for a post-mortem
sent back to the UK for a post-mortem she found that United had already
she found that United had already
she found that United had already arranged a cremation without her consent
arranged a cremation without her consent
arranged a cremation without her consent this is a really really important
this is a really really important
this is a really really important executive that United uses more every
executive that United uses more every
executive that United uses more every single day and it would be an absolute
single day and it would be an absolute
single day and it would be an absolute shame if anything happen to it
number six ban on breastfeeding when did
number six ban on breastfeeding when did that become acceptable and the old days
that become acceptable and the old days
that become acceptable and the old days a woman would never consider doing that
a woman would never consider doing that
a woman would never consider doing that in public if they go find a bar
in public if they go find a bar
in public if they go find a bar officially United Airlines says that
officially United Airlines says that
officially United Airlines says that nursing mothers are welcome on its
nursing mothers are welcome on its
nursing mothers are welcome on its aircraft but the staff on a 2016 flight
aircraft but the staff on a 2016 flight
aircraft but the staff on a 2016 flight from Salt Lake City to Los Angeles
from Salt Lake City to Los Angeles
from Salt Lake City to Los Angeles clearly missed the memo
clearly missed the memo
clearly missed the memo Juliet Thompson was breastfeeding her
Juliet Thompson was breastfeeding her
Juliet Thompson was breastfeeding her baby when at the insistence of an angry
baby when at the insistence of an angry
baby when at the insistence of an angry passenger United cabin crew told her to
passenger United cabin crew told her to
passenger United cabin crew told her to cover up beneath a blanket United staff
cover up beneath a blanket United staff
cover up beneath a blanket United staff did apologize on arrival at LAX but Miz
did apologize on arrival at LAX but Miz
did apologize on arrival at LAX but Miz Thompson later said she felt ganged up
Thompson later said she felt ganged up
Thompson later said she felt ganged up on throughout the ordeal and her
on throughout the ordeal and her
on throughout the ordeal and her experience isn’t an isolated incident he
experience isn’t an isolated incident he
experience isn’t an isolated incident he said you can go to the bathroom and I
said you can go to the bathroom and I
said you can go to the bathroom and I said the bathroom is not sanitary and I
said the bathroom is not sanitary and I
said the bathroom is not sanitary and I can’t pump in a bathroom in 2015 another
can’t pump in a bathroom in 2015 another
can’t pump in a bathroom in 2015 another mother asked the United attendants to
mother asked the United attendants to
mother asked the United attendants to direct her to the nursing station during
direct her to the nursing station during
direct her to the nursing station during a layover in Washington DC only to be
a layover in Washington DC only to be
a layover in Washington DC only to be taken to the pet Relief Center number
taken to the pet Relief Center number
taken to the pet Relief Center number five you want to take this outside the
five you want to take this outside the
five you want to take this outside the least airplane passengers expect is a
least airplane passengers expect is a
least airplane passengers expect is a pilot who appears calm and in control
pilot who appears calm and in control
pilot who appears calm and in control but travel with Air India and that’s not
but travel with Air India and that’s not
but travel with Air India and that’s not always what you get apparently he’s done
always what you get apparently he’s done
always what you get apparently he’s done in life like anything I realized how
in life like anything I realized how
in life like anything I realized how much better it is on multiple occasions
much better it is on multiple occasions
much better it is on multiple occasions an Air India pilot has shocked
an Air India pilot has shocked
an Air India pilot has shocked passengers by engaging in a mid-flight
passengers by engaging in a mid-flight
passengers by engaging in a mid-flight punch up in 2009 as part of the widely
punch up in 2009 as part of the widely
punch up in 2009 as part of the widely publicized midair molestation case an
publicized midair molestation case an
publicized midair molestation case an allegation of sexual assault provoked a
allegation of sexual assault provoked a
allegation of sexual assault provoked a brawl between pilot copilot and air
brawl between pilot copilot and air
brawl between pilot copilot and air hostess which spilled out into the cabin
hostess which spilled out into the cabin
hostess which spilled out into the cabin management first let them know the full
management first let them know the full
management first let them know the full story in 2015 fighting pilots kept their
story in 2015 fighting pilots kept their
story in 2015 fighting pilots kept their ruckus inside the cockpit but both were
ruckus inside the cockpit but both were
ruckus inside the cockpit but both were grounded when it emerged that the first
grounded when it emerged that the first
grounded when it emerged that the first officer beat the pilot up before takeoff
officer beat the pilot up before takeoff
officer beat the pilot up before takeoff but neither reported the incident until
but neither reported the incident until
but neither reported the incident until post flight number four just say no to
post flight number four just say no to
post flight number four just say no to legging I wear them because they’re
legging I wear them because they’re
legging I wear them because they’re comfortable like I don’t really like
comfortable like I don’t really like
comfortable like I don’t really like jeans because they’re really tight in
jeans because they’re really tight in
jeans because they’re really tight in the waist lots of us like to dress down
the waist lots of us like to dress down
the waist lots of us like to dress down when we fly but two girls apparently
when we fly but two girls apparently
when we fly but two girls apparently overstepped the mark when they turned up
overstepped the mark when they turned up
overstepped the mark when they turned up for a United flight in leggings the pair
for a United flight in leggings the pair
for a United flight in leggings the pair was refused entry onto the plane as the
was refused entry onto the plane as the
was refused entry onto the plane as the airline felt they were not properly
airline felt they were not properly
airline felt they were not properly clothed now
clothed now
clothed now jeggings what come on that there genius
jeggings what come on that there genius
jeggings what come on that there genius the incident caused of social media
the incident caused of social media
the incident caused of social media storm and it emerged that a third
storm and it emerged that a third
storm and it emerged that a third passenger had also fallen short of
passenger had also fallen short of
passenger had also fallen short of United Star dress code but sidesteps the
United Star dress code but sidesteps the
United Star dress code but sidesteps the rule by donning a dress over top if you
rule by donning a dress over top if you
rule by donning a dress over top if you started enforcing that is a dress code
started enforcing that is a dress code
started enforcing that is a dress code what’s next
what’s next
what’s next United responded to criticism by
United responded to criticism by
United responded to criticism by explaining that the passengers in
explaining that the passengers in
explaining that the passengers in questions had been traveling with the
questions had been traveling with the
questions had been traveling with the United employee pass for which different
United employee pass for which different
United employee pass for which different rules applied but the whole episode
rules applied but the whole episode
rules applied but the whole episode proved to be a PR disaster number three
proved to be a PR disaster number three
proved to be a PR disaster number three pet travel troubles when Kathleen
pet travel troubles when Kathleen
pet travel troubles when Kathleen Considine arrived at Portland Airport in
Considine arrived at Portland Airport in
Considine arrived at Portland Airport in February 2017 she expected to be
February 2017 she expected to be
February 2017 she expected to be excitedly greeted by her beloved golden
excitedly greeted by her beloved golden
excitedly greeted by her beloved golden retriever Jacob instead her pet was
retriever Jacob instead her pet was
retriever Jacob instead her pet was unresponsive and was soon pronounced
unresponsive and was soon pronounced
unresponsive and was soon pronounced dead the dog died shortly after a United
dead the dog died shortly after a United
dead the dog died shortly after a United flight from Detroit which saw him
flight from Detroit which saw him
flight from Detroit which saw him unexpectedly kept in Chicago for 20
unexpectedly kept in Chicago for 20
unexpectedly kept in Chicago for 20 hours overnight without food it was just
hours overnight without food it was just
hours overnight without food it was just I’m not not caring to check not only did
I’m not not caring to check not only did
I’m not not caring to check not only did the airline not allow food to be sent
the airline not allow food to be sent
the airline not allow food to be sent with the retriever but it was also
with the retriever but it was also
with the retriever but it was also suggested that someone had given Jacob
suggested that someone had given Jacob
suggested that someone had given Jacob some form of meds during a journey all
some form of meds during a journey all
some form of meds during a journey all told
told
told seven year old Jacob couldn’t survive
seven year old Jacob couldn’t survive
seven year old Jacob couldn’t survive the trip and his owner took to Facebook
the trip and his owner took to Facebook
the trip and his owner took to Facebook to call for a United boy caught by
to call for a United boy caught by
to call for a United boy caught by animal lovers number two massive
animal lovers number two massive
animal lovers number two massive computer outages hopefully we won’t miss
computer outages hopefully we won’t miss
computer outages hopefully we won’t miss our connection coming the system-wide
our connection coming the system-wide
our connection coming the system-wide probable missing
probable missing
probable missing well Delta isn’t the only airline to
well Delta isn’t the only airline to
well Delta isn’t the only airline to experience large-scale computer issues
experience large-scale computer issues
experience large-scale computer issues it did suffer two of the largest outages
it did suffer two of the largest outages
it did suffer two of the largest outages within a few months of one another
within a few months of one another
within a few months of one another in the early 21st century in August 2016
in the early 21st century in August 2016
in the early 21st century in August 2016 loss of power at an Atlanta Operations
loss of power at an Atlanta Operations
loss of power at an Atlanta Operations Center triggered international delays
Center triggered international delays
Center triggered international delays and over 1,000 cancellation costing one
and over 1,000 cancellation costing one
and over 1,000 cancellation costing one hundred and fifty million dollars
hundred and fifty million dollars
hundred and fifty million dollars fast-forward to January 2017 and a
fast-forward to January 2017 and a
fast-forward to January 2017 and a similar IT issue grounded all Delta
similar IT issue grounded all Delta
similar IT issue grounded all Delta flights for a number of hours resulting
flights for a number of hours resulting
flights for a number of hours resulting in almost 300 canceled journeys well
in almost 300 canceled journeys well
in almost 300 canceled journeys well it’s it’s deja vu all over again as they
it’s it’s deja vu all over again as they
it’s it’s deja vu all over again as they say disgruntled passengers vented on
say disgruntled passengers vented on
say disgruntled passengers vented on Twitter and Airport chaos ensued
Twitter and Airport chaos ensued
Twitter and Airport chaos ensued thanks to airline mergers across the
thanks to airline mergers across the
thanks to airline mergers across the board lots of carriers were affected
board lots of carriers were affected
board lots of carriers were affected leaving customers stranded and
leaving customers stranded and
leaving customers stranded and scrambling for hotels all over the world
scrambling for hotels all over the world
scrambling for hotels all over the world before we unveil our number one pick
before we unveil our number one pick
before we unveil our number one pick here is an honorable or in this case
here is an honorable or in this case
here is an honorable or in this case dishonorable mention
dishonorable mention
dishonorable mention [Music]
number one overbooked and
number one overbooked and over-aggressive
over-aggressive
over-aggressive play the word ashamed comes to mind
play the word ashamed comes to mind
play the word ashamed comes to mind they’ve featured more than any other
they’ve featured more than any other
they’ve featured more than any other airline today and United takes our top
airline today and United takes our top
airline today and United takes our top spot in April 2017 the carrier made
spot in April 2017 the carrier made
spot in April 2017 the carrier made worldwide headlines over footage of a
worldwide headlines over footage of a
worldwide headlines over footage of a United passenger being forcibly removed
United passenger being forcibly removed
United passenger being forcibly removed from an overbooked flight for the past
from an overbooked flight for the past
from an overbooked flight for the past two weeks our team has been working to
two weeks our team has been working to
two weeks our team has been working to answer two questions how did this happen
answer two questions how did this happen
answer two questions how did this happen and how can we do our best to ensure it
and how can we do our best to ensure it
and how can we do our best to ensure it never happens again dr. David Dowell
never happens again dr. David Dowell
never happens again dr. David Dowell lost two teeth and broke his nose in the
lost two teeth and broke his nose in the
lost two teeth and broke his nose in the incident which brought to light ongoing
incident which brought to light ongoing
incident which brought to light ongoing issues with the common practice of over
issues with the common practice of over
issues with the common practice of over booking flights to reduce empty seats
booking flights to reduce empty seats
booking flights to reduce empty seats although United quickly agreed to a
although United quickly agreed to a
although United quickly agreed to a settlement and announced customer
settlement and announced customer
settlement and announced customer service improvements in the wake of the
service improvements in the wake of the
service improvements in the wake of the viral clip the airline saw its
viral clip the airline saw its
viral clip the airline saw its popularity plummet all the unexplainable
popularity plummet all the unexplainable
popularity plummet all the unexplainable and inexcusable airline misdeeds the
and inexcusable airline misdeeds the
and inexcusable airline misdeeds the dragging of doctor Dow from his bought
dragging of doctor Dow from his bought
dragging of doctor Dow from his bought and paid for seat is the worst of the
and paid for seat is the worst of the
and paid for seat is the worst of the worst inviting you to come fly the
worst inviting you to come fly the
worst inviting you to come fly the friendly skies
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