the summit says they have amazing team I immediately tell them I don’t think
I immediately tell them I don’t think
I immediately tell them I don’t think anyone has ever walked in and said my
anyone has ever walked in and said my
anyone has ever walked in and said my team sucks
not necessarily everybody or every
not necessarily everybody or every entrepreneur wants to necessarily change
entrepreneur wants to necessarily change
entrepreneur wants to necessarily change the world but maybe take part in making
the world but maybe take part in making
the world but maybe take part in making the world a little bit of a better place
the world a little bit of a better place
the world a little bit of a better place changing a small piece of the world at a
changing a small piece of the world at a
changing a small piece of the world at a time that makes sense but if you tried
time that makes sense but if you tried
time that makes sense but if you tried to change the world you might tire
to change the world you might tire
to change the world you might tire yourself out I want to change the world
yourself out I want to change the world
yourself out I want to change the world but my wife wants me to change the
but my wife wants me to change the
but my wife wants me to change the diapers first everybody wants to change
diapers first everybody wants to change
diapers first everybody wants to change her world even myself honestly that’s a
her world even myself honestly that’s a
her world even myself honestly that’s a public leash in there this was one of my
public leash in there this was one of my
public leash in there this was one of my objective 10 years ago it’s always an
objective 10 years ago it’s always an
objective 10 years ago it’s always an objective so again I think you need to
objective so again I think you need to
objective so again I think you need to focus on how you can have an impact in
focus on how you can have an impact in
focus on how you can have an impact in your small society first and then think
your small society first and then think
your small society first and then think about how it enlarged and enlarged
about how it enlarged and enlarged
about how it enlarged and enlarged before you can actually change the world
before you can actually change the world
before you can actually change the world needs to start somewhere
indeed it is all about the user
indeed it is all about the user experience and again here you have to be
experience and again here you have to be
experience and again here you have to be very well aware of who those users are
very well aware of who those users are
very well aware of who those users are and observing them is a lot better than
and observing them is a lot better than
and observing them is a lot better than actually being in your basement trying
actually being in your basement trying
actually being in your basement trying to figure out what they’re thinking or
to figure out what they’re thinking or
to figure out what they’re thinking or how they would be using your thing I
how they would be using your thing I
how they would be using your thing I actually agree with that cliche I do
actually agree with that cliche I do
actually agree with that cliche I do believe it’s all about the customer
believe it’s all about the customer
believe it’s all about the customer companies often get too caught up in
companies often get too caught up in
companies often get too caught up in sort of the technology and the
sort of the technology and the
sort of the technology and the development and programming and
development and programming and
development and programming and engineering and and even the marketing
engineering and and even the marketing
engineering and and even the marketing of sales of it they often sort of forget
of sales of it they often sort of forget
of sales of it they often sort of forget to ask the customers do you like this
to ask the customers do you like this
to ask the customers do you like this product is this what you need is this
product is this what you need is this
product is this what you need is this satisfying a particular need it’s not
satisfying a particular need it’s not
satisfying a particular need it’s not about the user interface or the user
about the user interface or the user
about the user interface or the user interaction it’s the experience if
interaction it’s the experience if
interaction it’s the experience if somebody has a good experience with your
somebody has a good experience with your
somebody has a good experience with your product they’re gonna buy it
product they’re gonna buy it
product they’re gonna buy it I think it’s 50 percent right I think
I think it’s 50 percent right I think
I think it’s 50 percent right I think the user experience is why you’re doing
the user experience is why you’re doing
the user experience is why you’re doing a product but you need to make money on
a product but you need to make money on
a product but you need to make money on the user experience
the user experience
the user experience I don’t care about the money that’s a
I don’t care about the money that’s a
I don’t care about the money that’s a great one because I I really don’t care
great one because I I really don’t care
great one because I I really don’t care about the money at the end of the day
about the money at the end of the day
about the money at the end of the day you know I probably don’t even see my
you know I probably don’t even see my
you know I probably don’t even see my paycheck I know it’s deposited every
paycheck I know it’s deposited every
paycheck I know it’s deposited every month every week every two weeks there’s
month every week every two weeks there’s
month every week every two weeks there’s sort of two types of people that don’t
sort of two types of people that don’t
sort of two types of people that don’t care about the money one are people that
care about the money one are people that
care about the money one are people that have never experienced any money and the
have never experienced any money and the
have never experienced any money and the others are ones that don’t need any more
others are ones that don’t need any more
others are ones that don’t need any more if you’re a foundation if you’re a
if you’re a foundation if you’re a
if you’re a foundation if you’re a social entrepreneur and you have no
social entrepreneur and you have no
social entrepreneur and you have no money you can’t make the project more
money you can’t make the project more
money you can’t make the project more money you have more you can have an
money you have more you can have an
money you have more you can have an impact build your products and do this
impact build your products and do this
impact build your products and do this so you might not care about having
so you might not care about having
so you might not care about having personal money but you need money to do
personal money but you need money to do
personal money but you need money to do anything what you do can’t be free and
anything what you do can’t be free and
anything what you do can’t be free and what I do is not free and there’s value
what I do is not free and there’s value
what I do is not free and there’s value to it and if somebody is not willing to
to it and if somebody is not willing to
to it and if somebody is not willing to pay for it then what I’m doing is not
pay for it then what I’m doing is not
pay for it then what I’m doing is not has got no value it should be for doing
has got no value it should be for doing
has got no value it should be for doing something else
something else
something else we have an amazing team is usually not
we have an amazing team is usually not
we have an amazing team is usually not true most most teams that I that mean me
true most most teams that I that mean me
true most most teams that I that mean me that I meet have pieces of a great team
that I meet have pieces of a great team
that I meet have pieces of a great team but they don’t have an amazing yeah you
but they don’t have an amazing yeah you
but they don’t have an amazing yeah you have an amazing team to do what the
have an amazing team to do what the
have an amazing team to do what the amazing team because you like to go out
amazing team because you like to go out
amazing team because you like to go out for beers with them after work because
for beers with them after work because
for beers with them after work because it’s fun to have lunch with them and
it’s fun to have lunch with them and
it’s fun to have lunch with them and stuff or do you have an amazing
stuff or do you have an amazing
stuff or do you have an amazing technology team and I think of that the
technology team and I think of that the
technology team and I think of that the connotation of amazing is very different
connotation of amazing is very different
connotation of amazing is very different but me an amazing team is a team that is
but me an amazing team is a team that is
but me an amazing team is a team that is perfectly balanced to do exactly what’s
perfectly balanced to do exactly what’s
perfectly balanced to do exactly what’s needed note no wastage no excess and
needed note no wastage no excess and
needed note no wastage no excess and it’s rare that you get managing
it’s rare that you get managing
it’s rare that you get managing expectations is code word for I hope you
expectations is code word for I hope you
expectations is code word for I hope you write this down so you don’t sue us in a
write this down so you don’t sue us in a
write this down so you don’t sue us in a month managing expectations is not an
month managing expectations is not an
month managing expectations is not an excuse for underperforming and it’s not
excuse for underperforming and it’s not
excuse for underperforming and it’s not an excuse for underselling but it is
an excuse for underselling but it is
an excuse for underselling but it is something about making sure that you
something about making sure that you
something about making sure that you constantly communicate what is going on
constantly communicate what is going on
constantly communicate what is going on transparency is the same thing as
transparency is the same thing as
transparency is the same thing as managing expectations the more
managing expectations the more
managing expectations the more transparent you are the better I think
transparent you are the better I think
transparent you are the better I think the relationship is with the board with
the relationship is with the board with
the relationship is with the board with your investors with your customers and
your investors with your customers and
your investors with your customers and with your team managing the expectation
with your team managing the expectation
with your team managing the expectation is very important it’s a cliche and I
is very important it’s a cliche and I
is very important it’s a cliche and I don’t think that people understand that
don’t think that people understand that
don’t think that people understand that satisfaction is directly driven by
satisfaction is directly driven by
satisfaction is directly driven by expectations so if you high expectations
expectations so if you high expectations
expectations so if you high expectations and you deliver just under people are
and you deliver just under people are
and you deliver just under people are not satisfied and if you have really low
not satisfied and if you have really low
not satisfied and if you have really low expectations and they’re very you over
expectations and they’re very you over
expectations and they’re very you over deliver everybody satisfied so that’s
deliver everybody satisfied so that’s
deliver everybody satisfied so that’s probably something every entrepreneur
probably something every entrepreneur
probably something every entrepreneur should do is managing expectations and
should do is managing expectations and
should do is managing expectations and really do it not just say it
really do it not just say it
really do it not just say it passion is everything I mean if you are
passion is everything I mean if you are
passion is everything I mean if you are not absolutely passionate and convinced
not absolutely passionate and convinced
not absolutely passionate and convinced when you sew to yourself then there’s no
when you sew to yourself then there’s no
when you sew to yourself then there’s no way to succeed in a startup or as an
way to succeed in a startup or as an
way to succeed in a startup or as an entrepreneur there’s going to be days
entrepreneur there’s going to be days
entrepreneur there’s going to be days where you’re going to be exhausted and
where you’re going to be exhausted and
where you’re going to be exhausted and broke and and and frustrated and if you
broke and and and frustrated and if you
broke and and and frustrated and if you don’t have that passion sort of at the
don’t have that passion sort of at the
don’t have that passion sort of at the underlying layer of what you’re doing I
underlying layer of what you’re doing I
underlying layer of what you’re doing I think you’re not gonna die I think it
think you’re not gonna die I think it
think you’re not gonna die I think it should be a lot more difficult to be
should be a lot more difficult to be
should be a lot more difficult to be successful if you’re not passionate I
successful if you’re not passionate I
successful if you’re not passionate I don’t think there’s any chance that you
don’t think there’s any chance that you
don’t think there’s any chance that you can be successful because you end up
can be successful because you end up
can be successful because you end up working crazy hours where you can’t see
working crazy hours where you can’t see
working crazy hours where you can’t see that you can’t see the light you don’t
that you can’t see the light you don’t
that you can’t see the light you don’t know where you’re going you’re lost if
know where you’re going you’re lost if
know where you’re going you’re lost if you’re not passionate about what you’re
you’re not passionate about what you’re
you’re not passionate about what you’re doing that’s not like you can’t fake it
”
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