good afternoon I see a little bit through the fog here a lot of college
through the fog here a lot of college
through the fog here a lot of college students a lot of people like myself
students a lot of people like myself
students a lot of people like myself that attended college a very long time
that attended college a very long time
that attended college a very long time ago and quite a few college seniors for
ago and quite a few college seniors for
ago and quite a few college seniors for those college seniors coming up you’re
those college seniors coming up you’re
those college seniors coming up you’re starting to think about that magical
starting to think about that magical
starting to think about that magical word the J word right a job my daughter
word the J word right a job my daughter
word the J word right a job my daughter Megan graduated from college last spring
Megan graduated from college last spring
Megan graduated from college last spring and a couple of months before she
and a couple of months before she
and a couple of months before she graduates she came to me and said dad we
graduates she came to me and said dad we
graduates she came to me and said dad we have to talk about one I’m gonna do post
have to talk about one I’m gonna do post
have to talk about one I’m gonna do post graduation I said I love that idea
graduation I said I love that idea
graduation I said I love that idea Meg said to me I want a job I want the
Meg said to me I want a job I want the
Meg said to me I want a job I want the perfect job I want a wonderful job doing
perfect job I want a wonderful job doing
perfect job I want a wonderful job doing amazing things with wonderful people and
amazing things with wonderful people and
amazing things with wonderful people and I said well exactly what would you be
I said well exactly what would you be
I said well exactly what would you be doing oh I’m not worried about that I
doing oh I’m not worried about that I
doing oh I’m not worried about that I just want the best job and so I’m saying
just want the best job and so I’m saying
just want the best job and so I’m saying Oh Megan come on that’s part of the fun
Oh Megan come on that’s part of the fun
Oh Megan come on that’s part of the fun and I trying to figure out what you’re
and I trying to figure out what you’re
and I trying to figure out what you’re going to do one of the things that
going to do one of the things that
going to do one of the things that happens when college students get ready
happens when college students get ready
happens when college students get ready to graduate they start worrying about
to graduate they start worrying about
to graduate they start worrying about what is that first job I have to tell
what is that first job I have to tell
what is that first job I have to tell you from my experience your first job
you from my experience your first job
you from my experience your first job matters but it doesn’t matter nearly as
matters but it doesn’t matter nearly as
matters but it doesn’t matter nearly as much as you think it does your whole
much as you think it does your whole
much as you think it does your whole lives as college students getting into
lives as college students getting into
lives as college students getting into college now figuring out what you’re
college now figuring out what you’re
college now figuring out what you’re gonna study and how you’re gonna
gonna study and how you’re gonna
gonna study and how you’re gonna graduate and then you get that first job
graduate and then you get that first job
graduate and then you get that first job if I just do that I’m set right
if I just do that I’m set right
if I just do that I’m set right everything will be perfect
everything will be perfect
everything will be perfect but what do you do after you get that
but what do you do after you get that
but what do you do after you get that first job how do you be successful I’ve
first job how do you be successful I’ve
first job how do you be successful I’ve been a CEO for many years and one of the
been a CEO for many years and one of the
been a CEO for many years and one of the things that CEOs do is to look at
things that CEOs do is to look at
things that CEOs do is to look at resumes of all the people that are
resumes of all the people that are
resumes of all the people that are applying for jobs that want to come work
applying for jobs that want to come work
applying for jobs that want to come work at the company the other thing we do is
at the company the other thing we do is
at the company the other thing we do is we do this thing called a new hire
we do this thing called a new hire
we do this thing called a new hire orientation that’s this whole thing with
orientation that’s this whole thing with
orientation that’s this whole thing with the employees that are new to the
the employees that are new to the
the employees that are new to the company that day that week that month
company that day that week that month
company that day that week that month they all get together in a classroom
they all get together in a classroom
they all get together in a classroom setting the senior management the CEO
setting the senior management the CEO
setting the senior management the CEO you get in that room and you talk about
you get in that room and you talk about
you get in that room and you talk about critical stuff about the company like
critical stuff about the company like
critical stuff about the company like the vision right this is why we do what
the vision right this is why we do what
the vision right this is why we do what we do
we do
we do and then you talk about the strategy
and then you talk about the strategy
and then you talk about the strategy this is how we’re gonna do it and then
this is how we’re gonna do it and then
this is how we’re gonna do it and then the values this is what’s important to
the values this is what’s important to
the values this is what’s important to us right and then if you that new
us right and then if you that new
us right and then if you that new employee aren’t on the edge of your seat
employee aren’t on the edge of your seat
employee aren’t on the edge of your seat what do you do you tell them about lunch
what do you do you tell them about lunch
what do you do you tell them about lunch once is it noon and the bathroom around
once is it noon and the bathroom around
once is it noon and the bathroom around the corner to the right those are the
the corner to the right those are the
the corner to the right those are the things that people actually care about
things that people actually care about
things that people actually care about right on your first day so I thought
right on your first day so I thought
right on your first day so I thought that if I could read all the resumes
that if I could read all the resumes
that if I could read all the resumes beforehand
beforehand
beforehand look at that two-dimensional piece of
look at that two-dimensional piece of
look at that two-dimensional piece of paper that I could figure out based upon
paper that I could figure out based upon
paper that I could figure out based upon where people went to school what they
where people went to school what they
where people went to school what they studied what their hobbies interests
studied what their hobbies interests
studied what their hobbies interests were that I know that I knew who would
were that I know that I knew who would
were that I know that I knew who would be successful Suzy Billy Johnny
be successful Suzy Billy Johnny
be successful Suzy Billy Johnny Oh Bobby he’s gonna be wildly successful
Oh Bobby he’s gonna be wildly successful
Oh Bobby he’s gonna be wildly successful and then I met Paul Paul took a job at
and then I met Paul Paul took a job at
and then I met Paul Paul took a job at our company as an entry-level customer
our company as an entry-level customer
our company as an entry-level customer service rep he was fresh out of college
service rep he was fresh out of college
service rep he was fresh out of college he had a college degree in geography
he had a college degree in geography
he had a college degree in geography which I’m thinking geography customer
which I’m thinking geography customer
which I’m thinking geography customer service hey it’s a match right it has to
service hey it’s a match right it has to
service hey it’s a match right it has to be it has to be a perfect fit but one of
be it has to be a perfect fit but one of
be it has to be a perfect fit but one of the things about Paul was that when he
the things about Paul was that when he
the things about Paul was that when he came to our company he was all in now
came to our company he was all in now
came to our company he was all in now the first time I met Paul was here
the first time I met Paul was here
the first time I met Paul was here walking to this first day here that’s
walking to this first day here that’s
walking to this first day here that’s Paul on the right there
Paul on the right there
Paul on the right there so as I walk up to my new hire
so as I walk up to my new hire
so as I walk up to my new hire orientation this is what I see he’s the
orientation this is what I see he’s the
orientation this is what I see he’s the guy on the right with the glasses and
guy on the right with the glasses and
guy on the right with the glasses and the great attitude right as I walk by
the great attitude right as I walk by
the great attitude right as I walk by this guy I’m thinking to myself oh my
this guy I’m thinking to myself oh my
this guy I’m thinking to myself oh my god what are those guys doing as I go
god what are those guys doing as I go
god what are those guys doing as I go into the office I sit down I’m getting
into the office I sit down I’m getting
into the office I sit down I’m getting ready to give my my big spiel on the
ready to give my my big spiel on the
ready to give my my big spiel on the value strategy etc and who walks in but
value strategy etc and who walks in but
value strategy etc and who walks in but Paul sits down right in front of me I’m
Paul sits down right in front of me I’m
Paul sits down right in front of me I’m thinking to myself I had better go talk
thinking to myself I had better go talk
thinking to myself I had better go talk to recruiting because we got some issues
to recruiting because we got some issues
to recruiting because we got some issues so I go through I talk about the
so I go through I talk about the
so I go through I talk about the strategy the values the organizational
strategy the values the organizational
strategy the values the organizational plan the operational plan everything and
plan the operational plan everything and
plan the operational plan everything and when I’m all done Paul comes up to me
when I’m all done Paul comes up to me
when I’m all done Paul comes up to me and he says mr. Krown it’s so awesome I
and he says mr. Krown it’s so awesome I
and he says mr. Krown it’s so awesome I want to do so well on the company I want
want to do so well on the company I want
want to do so well on the company I want to rise up through the ranks I want to
to rise up through the ranks I want to
to rise up through the ranks I want to go as high as I can what do I need to do
go as high as I can what do I need to do
go as high as I can what do I need to do tell me so I can do it
tell me so I can do it
tell me so I can do it it was at that moment that I kind of
it was at that moment that I kind of
it was at that moment that I kind of step back a little bit and I realized I
step back a little bit and I realized I
step back a little bit and I realized I didn’t know the answer such a basic
didn’t know the answer such a basic
didn’t know the answer such a basic question how can I not know the answer
question how can I not know the answer
question how can I not know the answer that question that Paul asked I’ve been
that question that Paul asked I’ve been
that question that Paul asked I’ve been struggling with for 25 years now when
struggling with for 25 years now when
struggling with for 25 years now when Paul took that job as an entry-level
Paul took that job as an entry-level
Paul took that job as an entry-level customer service rep as a college
customer service rep as a college
customer service rep as a college graduate most people would say oh I’m
graduate most people would say oh I’m
graduate most people would say oh I’m not doing that job that’s too low I need
not doing that job that’s too low I need
not doing that job that’s too low I need to come up a little bit you hire me a
to come up a little bit you hire me a
to come up a little bit you hire me a little bit higher level but not Paul
little bit higher level but not Paul
little bit higher level but not Paul Paul was all in he wanted to learn every
Paul was all in he wanted to learn every
Paul was all in he wanted to learn every single thing he possibly could about
single thing he possibly could about
single thing he possibly could about being customer service rep in fact here
being customer service rep in fact here
being customer service rep in fact here he is in the office and you can see we
he is in the office and you can see we
he is in the office and you can see we had wonderful digs back then didn’t we
had wonderful digs back then didn’t we
had wonderful digs back then didn’t we notice the Mack there not one but two
notice the Mack there not one but two
notice the Mack there not one but two floppies I mean we’re talking big time
floppies I mean we’re talking big time
floppies I mean we’re talking big time here
here
here so Paul within just two months had
so Paul within just two months had
so Paul within just two months had mastered everything there was to do on
mastered everything there was to do on
mastered everything there was to do on customer service as a rep and something
customer service as a rep and something
customer service as a rep and something happened that week we started getting
happened that week we started getting
happened that week we started getting phone calls over and over again but the
phone calls over and over again but the
phone calls over and over again but the same problem we were shipping the wrong
same problem we were shipping the wrong
same problem we were shipping the wrong product to customers and it was the same
product to customers and it was the same
product to customers and it was the same thing every phone call Paul decided to
thing every phone call Paul decided to
thing every phone call Paul decided to get up out of his chair and walk down
get up out of his chair and walk down
get up out of his chair and walk down the hall to the other building to the
the hall to the other building to the
the hall to the other building to the warehouse where he grabbed all these
warehouse where he grabbed all these
warehouse where he grabbed all these orders that we make must made mistakes
orders that we make must made mistakes
orders that we make must made mistakes on and put him on the warehouse managers
on and put him on the warehouse managers
on and put him on the warehouse managers desk and said hey we’re making the same
desk and said hey we’re making the same
desk and said hey we’re making the same mistake over and over and right there
mistake over and over and right there
mistake over and over and right there the manager and Paul talked through the
the manager and Paul talked through the
the manager and Paul talked through the problem scoped it out and figured out a
problem scoped it out and figured out a
problem scoped it out and figured out a solution and implemented before the end
solution and implemented before the end
solution and implemented before the end of the day he solved the problem why why
of the day he solved the problem why why
of the day he solved the problem why why did Paul get out of his chair what did
did Paul get out of his chair what did
did Paul get out of his chair what did he do to want to do that it wasn’t even
he do to want to do that it wasn’t even
he do to want to do that it wasn’t even his department it wasn’t his job
his department it wasn’t his job
his department it wasn’t his job description but he did it all those
description but he did it all those
description but he did it all those other people in customer service almost
other people in customer service almost
other people in customer service almost every single one of them knew what was
every single one of them knew what was
every single one of them knew what was happening and probably knew the solution
happening and probably knew the solution
happening and probably knew the solution but they didn’t get up and Paul did six
but they didn’t get up and Paul did six
but they didn’t get up and Paul did six months later at the ripe old age of 23 I
months later at the ripe old age of 23 I
months later at the ripe old age of 23 I asked Paul to be customer service
asked Paul to be customer service
asked Paul to be customer service manager Paul looked at me a little bit
manager Paul looked at me a little bit
manager Paul looked at me a little bit like ah
like ah
like ah if I could do this I’ve never done that
if I could do this I’ve never done that
if I could do this I’ve never done that before in fact I’ve never managed a
before in fact I’ve never managed a
before in fact I’ve never managed a single other person I said not to worry
single other person I said not to worry
single other person I said not to worry Paul what’s important is that you want
Paul what’s important is that you want
Paul what’s important is that you want to do this and at that moment Paul went
to do this and at that moment Paul went
to do this and at that moment Paul went from sitting in his comfortable place a
from sitting in his comfortable place a
from sitting in his comfortable place a place where he knew how to do every
place where he knew how to do every
place where he knew how to do every single function everything as a customer
single function everything as a customer
single function everything as a customer service manager and he put himself out
service manager and he put himself out
service manager and he put himself out there and he said I’ll do this even
there and he said I’ll do this even
there and he said I’ll do this even though I don’t know exactly what to do
though I don’t know exactly what to do
though I don’t know exactly what to do this is what I call going into the fog
this is what I call going into the fog
this is what I call going into the fog and every successful person has to do it
and every successful person has to do it
and every successful person has to do it they make you have to make a conscious
they make you have to make a conscious
they make you have to make a conscious decision to say I’m gonna change I’m
decision to say I’m gonna change I’m
decision to say I’m gonna change I’m going to go from comfort to discomfort
going to go from comfort to discomfort
going to go from comfort to discomfort from known to unknown to uncertainty to
from known to unknown to uncertainty to
from known to unknown to uncertainty to vulnerability you might fail and it’s at
vulnerability you might fail and it’s at
vulnerability you might fail and it’s at that moment that you have to decide as
that moment that you have to decide as
that moment that you have to decide as an individual do I want to go to the
an individual do I want to go to the
an individual do I want to go to the next level do I want to do the next
next level do I want to do the next
next level do I want to do the next thing Paul said to me right then it goes
thing Paul said to me right then it goes
thing Paul said to me right then it goes I don’t know exactly what what to do
I don’t know exactly what what to do
I don’t know exactly what what to do so can you tell me what to do the first
so can you tell me what to do the first
so can you tell me what to do the first thing so I use an old management trick
thing so I use an old management trick
thing so I use an old management trick I said take out three pieces of paper
I said take out three pieces of paper
I said take out three pieces of paper all the things you’re gonna start doing
all the things you’re gonna start doing
all the things you’re gonna start doing this customer service manager the things
this customer service manager the things
this customer service manager the things you’re gonna keep doing and stop doing
you’re gonna keep doing and stop doing
you’re gonna keep doing and stop doing and write them all down let’s go over
and write them all down let’s go over
and write them all down let’s go over them because something’s gonna change
them because something’s gonna change
them because something’s gonna change all the time you’ve been a customer
all the time you’ve been a customer
all the time you’ve been a customer service rep you’ve been doing tasks just
service rep you’ve been doing tasks just
service rep you’ve been doing tasks just these things
these things
these things now you’re gonna stop doing tasks you’re
now you’re gonna stop doing tasks you’re
now you’re gonna stop doing tasks you’re gonna start doing management and a
gonna start doing management and a
gonna start doing management and a little bit of leadership so those people
little bit of leadership so those people
little bit of leadership so those people and customer service that are doing
and customer service that are doing
and customer service that are doing their job yesterday and today and
their job yesterday and today and
their job yesterday and today and tomorrow they’re doing exactly the same
tomorrow they’re doing exactly the same
tomorrow they’re doing exactly the same thing you Paul are gonna do something
thing you Paul are gonna do something
thing you Paul are gonna do something different and at that moment Paul jumped
different and at that moment Paul jumped
different and at that moment Paul jumped in with both feet again he was all in
in with both feet again he was all in
in with both feet again he was all in two more years went by successes
two more years went by successes
two more years went by successes failures
failures
failures it’s never easy as I like to say easy
it’s never easy as I like to say easy
it’s never easy as I like to say easy problems were solved yesterday hard
problems were solved yesterday hard
problems were solved yesterday hard problems those the one that ends up on
problems those the one that ends up on
problems those the one that ends up on managers desks right Paul was there for
managers desks right Paul was there for
managers desks right Paul was there for two full years his customer service
two full years his customer service
two full years his customer service manager and we as a company decided to
manager and we as a company decided to
manager and we as a company decided to purchase another operation in England it
purchase another operation in England it
purchase another operation in England it was in the same business we were in
was in the same business we were in
was in the same business we were in technology equipment sales now this
technology equipment sales now this
technology equipment sales now this company with 200 people
company with 200 people
company with 200 people we thought we knew what we were doing we
we thought we knew what we were doing we
we thought we knew what we were doing we didn’t it wasn’t going very well in fact
didn’t it wasn’t going very well in fact
didn’t it wasn’t going very well in fact it was going downhill so this is the
it was going downhill so this is the
it was going downhill so this is the time I walk into Paul’s office and I say
time I walk into Paul’s office and I say
time I walk into Paul’s office and I say Paul have you ever lived in England
Paul have you ever lived in England
Paul have you ever lived in England before have you ever been a general
before have you ever been a general
before have you ever been a general manager before have you ever run 200
manager before have you ever run 200
manager before have you ever run 200 people and hey Paul can you go for like
people and hey Paul can you go for like
people and hey Paul can you go for like say three or four years and maybe Monday
say three or four years and maybe Monday
say three or four years and maybe Monday as in this Monday now Paul said wow
as in this Monday now Paul said wow
as in this Monday now Paul said wow that’s a long way but I’m thinking to
that’s a long way but I’m thinking to
that’s a long way but I’m thinking to myself this is a geography major right
myself this is a geography major right
myself this is a geography major right he knows where that’s at and he kind of
he knows where that’s at and he kind of
he knows where that’s at and he kind of speaks the same language I’m like how
speaks the same language I’m like how
speaks the same language I’m like how hard can it be right so before Paul goes
hard can it be right so before Paul goes
hard can it be right so before Paul goes he sits down again he goes man Tim we’re
he sits down again he goes man Tim we’re
he sits down again he goes man Tim we’re gonna be going into a very very
gonna be going into a very very
gonna be going into a very very difficult situation again I don’t know
difficult situation again I don’t know
difficult situation again I don’t know what to do I don’t know anybody I’ve
what to do I don’t know anybody I’ve
what to do I don’t know anybody I’ve never been there I mean the operation is
never been there I mean the operation is
never been there I mean the operation is going the wrong way what do I do and
going the wrong way what do I do and
going the wrong way what do I do and that’s when I go back to what one of my
that’s when I go back to what one of my
that’s when I go back to what one of my own mentors said to me going into
own mentors said to me going into
own mentors said to me going into situations just like this there’s three
situations just like this there’s three
situations just like this there’s three phrases I want you to use Paul number
phrases I want you to use Paul number
phrases I want you to use Paul number one grab all the managers and ask them
one grab all the managers and ask them
one grab all the managers and ask them how can I help you
how can I help you
how can I help you number two what do you think and number
number two what do you think and number
number two what do you think and number three the most important shut up and sit
three the most important shut up and sit
three the most important shut up and sit down and start writing these people as
down and start writing these people as
down and start writing these people as managers they know more than you’ll ever
managers they know more than you’ll ever
managers they know more than you’ll ever know why because they’ve been doing this
know why because they’ve been doing this
know why because they’ve been doing this job eight hours a day five days a week
job eight hours a day five days a week
job eight hours a day five days a week 52 weeks a year and then go department
52 weeks a year and then go department
52 weeks a year and then go department by department sit down with every single
by department sit down with every single
by department sit down with every single person that company and ask them these
person that company and ask them these
person that company and ask them these questions and even if you decide to
questions and even if you decide to
questions and even if you decide to change radically what they’re doing a
change radically what they’re doing a
change radically what they’re doing a couple of things are going to happen
couple of things are going to happen
couple of things are going to happen first of all you’re gonna learn a
first of all you’re gonna learn a
first of all you’re gonna learn a tremendous amount about what’s going on
tremendous amount about what’s going on
tremendous amount about what’s going on in the company and second of all it’s
in the company and second of all it’s
in the company and second of all it’s gonna go from us versus them – we are
gonna go from us versus them – we are
gonna go from us versus them – we are going to solve this problem we are gonna
going to solve this problem we are gonna
going to solve this problem we are gonna make it better and Paul did Paul made it
make it better and Paul did Paul made it
make it better and Paul did Paul made it radically better and just a few years
radically better and just a few years
radically better and just a few years later as he says a lifetime three and a
later as he says a lifetime three and a
later as he says a lifetime three and a half years later he came back to Phoenix
half years later he came back to Phoenix
half years later he came back to Phoenix as a senior executive running
as a senior executive running
as a senior executive running procurement and logistics
procurement and logistics
procurement and logistics how does a guy go from customer service
how does a guy go from customer service
how does a guy go from customer service rep to a senior executive in less than
rep to a senior executive in less than
rep to a senior executive in less than eight years you might think this is a
eight years you might think this is a
eight years you might think this is a one-off yeah this’ll never happen to
one-off yeah this’ll never happen to
one-off yeah this’ll never happen to unicorn right absolutely not
unicorn right absolutely not
unicorn right absolutely not I’ve seen it happen hundreds of times
I’ve seen it happen hundreds of times
I’ve seen it happen hundreds of times and you know what there’s a lot of
and you know what there’s a lot of
and you know what there’s a lot of commonalities there now the paths to get
commonalities there now the paths to get
commonalities there now the paths to get there are so different you couldn’t put
there are so different you couldn’t put
there are so different you couldn’t put two people together and say hey they
two people together and say hey they
two people together and say hey they followed exactly the same track they’re
followed exactly the same track they’re
followed exactly the same track they’re all different tracks all different ways
all different tracks all different ways
all different tracks all different ways to get there but they followed some
to get there but they followed some
to get there but they followed some commonalities values attributes the
commonalities values attributes the
commonalities values attributes the desire to go into the fog to do
desire to go into the fog to do
desire to go into the fog to do something they’ve never done before to
something they’ve never done before to
something they’ve never done before to put themselves out there to get into
put themselves out there to get into
put themselves out there to get into vulnerable where they might fail every
vulnerable where they might fail every
vulnerable where they might fail every one of those people that’s been wildly
one of those people that’s been wildly
one of those people that’s been wildly successful that I’ve worked with has had
successful that I’ve worked with has had
successful that I’ve worked with has had great attributes for the attributes
great attributes for the attributes
great attributes for the attributes stick out in my mind as being attributes
stick out in my mind as being attributes
stick out in my mind as being attributes at almost every single one of them had
at almost every single one of them had
at almost every single one of them had curiosity integrity tenacity and
curiosity integrity tenacity and
curiosity integrity tenacity and initiative certainly not the only great
initiative certainly not the only great
initiative certainly not the only great attributes of these individuals but
attributes of these individuals but
attributes of these individuals but every one of them lived and breathed
every one of them lived and breathed
every one of them lived and breathed these from the base position all the way
these from the base position all the way
these from the base position all the way to middle all the way to the very top of
to middle all the way to the very top of
to middle all the way to the very top of what they did in the organization they
what they did in the organization they
what they did in the organization they lived and breathed this something else
lived and breathed this something else
lived and breathed this something else happened as they were going up they
happened as they were going up they
happened as they were going up they learn this magical thing called
learn this magical thing called
learn this magical thing called activities aren’t important outcomes are
activities aren’t important outcomes are
activities aren’t important outcomes are important somewhere the light bulb goes
important somewhere the light bulb goes
important somewhere the light bulb goes off and the individuals say it’s not how
off and the individuals say it’s not how
off and the individuals say it’s not how much effort I put towards something it’s
much effort I put towards something it’s
much effort I put towards something it’s not my intention it’s what is the result
not my intention it’s what is the result
not my intention it’s what is the result while maintaining my integrity
while maintaining my integrity
while maintaining my integrity at that moment these people are ready to
at that moment these people are ready to
at that moment these people are ready to go up now all of us out here all of us
go up now all of us out here all of us
go up now all of us out here all of us have a different set of histories a
have a different set of histories a
have a different set of histories a different set of backgrounds every one
different set of backgrounds every one
different set of backgrounds every one you got here a different way didn’t you
you got here a different way didn’t you
you got here a different way didn’t you going forward the person next to you I
going forward the person next to you I
going forward the person next to you I can guarantee you they won’t have your
can guarantee you they won’t have your
can guarantee you they won’t have your same path going forward your choice your
same path going forward your choice your
same path going forward your choice your individual choice to choose to go up in
individual choice to choose to go up in
individual choice to choose to go up in an organization or a company is going to
an organization or a company is going to
an organization or a company is going to be an
be an
be an 2:01 only you can make it now me I had
2:01 only you can make it now me I had
2:01 only you can make it now me I had the privilege to go to a very exclusive
the privilege to go to a very exclusive
the privilege to go to a very exclusive University University of Kansas for the
University University of Kansas for the
University University of Kansas for the O’s you that don’t know we only accept
O’s you that don’t know we only accept
O’s you that don’t know we only accept 93 percent of those that apply oh by the
93 percent of those that apply oh by the
93 percent of those that apply oh by the way I promise you if you’re one of the
way I promise you if you’re one of the
way I promise you if you’re one of the 7% just do it again we’ll click a jump
7% just do it again we’ll click a jump
7% just do it again we’ll click a jump through come on down we want everybody
through come on down we want everybody
through come on down we want everybody now my first job out of college I was
now my first job out of college I was
now my first job out of college I was transferred to Jackson Mississippi a
transferred to Jackson Mississippi a
transferred to Jackson Mississippi a place I’d never been before
place I’d never been before
place I’d never been before and my job title was administrative
and my job title was administrative
and my job title was administrative analyst now it’s been thirty years I
analyst now it’s been thirty years I
analyst now it’s been thirty years I still have absolutely no idea what
still have absolutely no idea what
still have absolutely no idea what administrative analyst does I’m hoping
administrative analyst does I’m hoping
administrative analyst does I’m hoping somebody Clues me in by the time I die
somebody Clues me in by the time I die
somebody Clues me in by the time I die that was my start so when a college kids
that was my start so when a college kids
that was my start so when a college kids come up to me right now when they’re
come up to me right now when they’re
come up to me right now when they’re getting ready to graduate are thinking
getting ready to graduate are thinking
getting ready to graduate are thinking about graduating the near future they
about graduating the near future they
about graduating the near future they say to me oh my god I don’t know if I
say to me oh my god I don’t know if I
say to me oh my god I don’t know if I had the right major
had the right major
had the right major man am I gonna get a first job what if
man am I gonna get a first job what if
man am I gonna get a first job what if what if I don’t get the right job what
what if I don’t get the right job what
what if I don’t get the right job what if I just get any job so what I think
if I just get any job so what I think
if I just get any job so what I think about that it’s not about where you
about that it’s not about where you
about that it’s not about where you start it’s where you end it’s what you
start it’s where you end it’s what you
start it’s where you end it’s what you do in between that’s going to decide
do in between that’s going to decide
do in between that’s going to decide your success not where you started your
your success not where you started your
your success not where you started your future is gonna be written by you thank
future is gonna be written by you thank
future is gonna be written by you thank you
”
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