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Your Mindset Will Get You in the End | David James | TEDxHultAshridge


I use to teach marketing to thousands of

I use to teach marketing to thousands of students this is a gem

students this is a gem

students this is a gem I can teach pricing I can teach

I can teach pricing I can teach

I can teach pricing I can teach distribution I can teach segmentation

distribution I can teach segmentation

distribution I can teach segmentation and I can teach product positioning I

and I can teach product positioning I

and I can teach product positioning I can teach packaging design I can teach

can teach packaging design I can teach

can teach packaging design I can teach the ritual of opening a product I can

the ritual of opening a product I can

the ritual of opening a product I can teach via behavior and I can also teach

teach via behavior and I can also teach

teach via behavior and I can also teach with a humble tune of cat food that

with a humble tune of cat food that

with a humble tune of cat food that sometimes the person buying a product

sometimes the person buying a product

sometimes the person buying a product doesn’t use it and one thing I do get a

doesn’t use it and one thing I do get a

doesn’t use it and one thing I do get a spoon and I get my cap and as I eat the

spoon and I get my cap and as I eat the

spoon and I get my cap and as I eat the cat food people cringe

people cringe I speak my mouth full and

people cringe I speak my mouth full and I’m struck by something and it’s been

I’m struck by something and it’s been

I’m struck by something and it’s been the same wherever I do this across the

the same wherever I do this across the

the same wherever I do this across the world to thousands of people what

world to thousands of people what

world to thousands of people what strikes me is how can one event be

strikes me is how can one event be

strikes me is how can one event be interpreted in such drastically

interpreted in such drastically

interpreted in such drastically different ways for me the event is

different ways for me the event is

different ways for me the event is amusing for me the event is useful as a

amusing for me the event is useful as a

amusing for me the event is useful as a tool because I know people will remember

tool because I know people will remember

tool because I know people will remember it and for me it’s amusing because I

it and for me it’s amusing because I

it and for me it’s amusing because I love looking at everybody’s faces in the

love looking at everybody’s faces in the

love looking at everybody’s faces in the audience now this same event for you is

audience now this same event for you is

audience now this same event for you is disgusting

disgusting

disgusting how on earth been that man do that a

how on earth been that man do that a

how on earth been that man do that a must be disgusting Oh does he smell some

must be disgusting Oh does he smell some

must be disgusting Oh does he smell some people react to the smell before have

people react to the smell before have

people react to the smell before have you even opened the can properly not

you even opened the can properly not

you even opened the can properly not what we thinking about the meaning you

what we thinking about the meaning you

what we thinking about the meaning you give to an event because the meaning you

give to an event because the meaning you

give to an event because the meaning you give to an event becomes the event and

give to an event becomes the event and

give to an event becomes the event and that I think is really important for us

that I think is really important for us

that I think is really important for us to didn’t think about because any

to didn’t think about because any

to didn’t think about because any meaning we give to an event starts to

meaning we give to an event starts to

meaning we give to an event starts to shape our mindset and I wanted to tell

shape our mindset and I wanted to tell

shape our mindset and I wanted to tell you a story about me and how a meaning I

you a story about me and how a meaning I

you a story about me and how a meaning I gave to an event became an event which

gave to an event became an event which

gave to an event became an event which became destructive to me it became a

became destructive to me it became a

became destructive to me it became a behavior in me through a mindset which

behavior in me through a mindset which

behavior in me through a mindset which sowed the seeds for my self-destruction

sowed the seeds for my self-destruction

sowed the seeds for my self-destruction for 37 years 47 years 37 years felt like

for 37 years 47 years 37 years felt like

for 37 years 47 years 37 years felt like 47 years

47 years

47 years when I was happily growing up in the

when I was happily growing up in the

when I was happily growing up in the 1960s way back when I was really good at

1960s way back when I was really good at

1960s way back when I was really good at school I was 8 9 years old 8 years old

school I was 8 9 years old 8 years old

school I was 8 9 years old 8 years old English was easy maths was easy painting

English was easy maths was easy painting

English was easy maths was easy painting was easy coloring in was easy everything

was easy coloring in was easy everything

was easy coloring in was easy everything was easy my sister who I held as a role

was easy my sister who I held as a role

was easy my sister who I held as a role model what I thought was really clever

model what I thought was really clever

model what I thought was really clever and she was clever I thought I’m doing

and she was clever I thought I’m doing

and she was clever I thought I’m doing quite well and my sister was asked by my

quite well and my sister was asked by my

quite well and my sister was asked by my parents to sit the entrance exam for the

parents to sit the entrance exam for the

parents to sit the entrance exam for the local private school which she did at

local private school which she did at

local private school which she did at the age of 8 I didn’t really think much

the age of 8 I didn’t really think much

the age of 8 I didn’t really think much about it but all I did think was it’ll

about it but all I did think was it’ll

about it but all I did think was it’ll be my turn next that’ll be great nice

be my turn next that’ll be great nice

be my turn next that’ll be great nice school I like that so I carried on

school I like that so I carried on

school I like that so I carried on working really hard not really

working really hard not really

working really hard not really concentrating on life but my sister at

concentrating on life but my sister at

concentrating on life but my sister at the age of 11 didn’t go to the local

the age of 11 didn’t go to the local

the age of 11 didn’t go to the local private school now I sort of thought is

private school now I sort of thought is

private school now I sort of thought is a little bit odd but then I was 9 and 10

a little bit odd but then I was 9 and 10

a little bit odd but then I was 9 and 10 I don’t really register with me because

I don’t really register with me because

I don’t really register with me because I thought next year I’ll do the entrance

I thought next year I’ll do the entrance

I thought next year I’ll do the entrance exam because I’ve worked really hard at

exam because I’ve worked really hard at

exam because I’ve worked really hard at school work is dead easy

school work is dead easy

school work is dead easy I will go to private school when I come

I will go to private school when I come

I will go to private school when I come to the age of 11 to go to the big school

to the age of 11 to go to the big school

to the age of 11 to go to the big school I’m not put into the exam I’m not

I’m not put into the exam I’m not

I’m not put into the exam I’m not entered for the exam and my sister

entered for the exam and my sister

entered for the exam and my sister hasn’t gone to the private school so at

hasn’t gone to the private school so at

hasn’t gone to the private school so at the age of 11 I tell myself a story I’d

the age of 11 I tell myself a story I’d

the age of 11 I tell myself a story I’d give myself meaning to the event the

give myself meaning to the event the

give myself meaning to the event the event of not doing the exam makes me

event of not doing the exam makes me

event of not doing the exam makes me give meaning to it my meaning I gave it

give meaning to it my meaning I gave it

give meaning to it my meaning I gave it was well if my mum and dad didn’t put my

was well if my mum and dad didn’t put my

was well if my mum and dad didn’t put my sister in and she’s really really clever

sister in and she’s really really clever

sister in and she’s really really clever I must be stupid now if I am stupid

I must be stupid now if I am stupid

I must be stupid now if I am stupid after all these years of working really

after all these years of working really

after all these years of working really really really hard at junior school what

really really hard at junior school what

really really hard at junior school what am I going to do as an 11 year old boy I

am I going to do as an 11 year old boy I

am I going to do as an 11 year old boy I decided to never work again oh why

decided to never work again oh why

decided to never work again oh why should I

should I

should I there’s no point in me working again

there’s no point in me working again

there’s no point in me working again because I’m stupidly hard work for me

because I’m stupidly hard work for me

because I’m stupidly hard work for me the meaning for hard work is failure

the meaning for hard work is failure

the meaning for hard work is failure because I’m stupid hard work will get me

because I’m stupid hard work will get me

because I’m stupid hard work will get me nowhere so then what do I do

nowhere so then what do I do

nowhere so then what do I do I’ve become a very bad boy at school

I’ve become a very bad boy at school

I’ve become a very bad boy at school not naughty as in behavior but I didn’t

not naughty as in behavior but I didn’t

not naughty as in behavior but I didn’t work at all I did as little work as

work at all I did as little work as

work at all I did as little work as possible as soon as work started to go

possible as soon as work started to go

possible as soon as work started to go well I press the self-destruct button

well I press the self-destruct button

well I press the self-destruct button and I wouldn’t hand in homework I got

and I wouldn’t hand in homework I got

and I wouldn’t hand in homework I got six what they call o levels not very

six what they call o levels not very

six what they call o levels not very good ones and I Pat myself away to the

good ones and I Pat myself away to the

good ones and I Pat myself away to the local Technical College to do a levels

local Technical College to do a levels

local Technical College to do a levels and it took me three years to get one a

and it took me three years to get one a

and it took me three years to get one a level at the lowest possible grade

level at the lowest possible grade

level at the lowest possible grade because all I did was muck around

because all I did was muck around

because all I did was muck around because if I did any work there’s no

because if I did any work there’s no

because if I did any work there’s no point doing work because the meaning

point doing work because the meaning

point doing work because the meaning I’ll give to the event and my mindset is

I’ll give to the event and my mindset is

I’ll give to the event and my mindset is I’ll fail because I’m stupid I scrape

I’ll fail because I’m stupid I scrape

I’ll fail because I’m stupid I scrape into a college and I muck around at

into a college and I muck around at

into a college and I muck around at college I have done acting lessons I

college I have done acting lessons I

college I have done acting lessons I have gone to drama I’ve got the gift of

have gone to drama I’ve got the gift of

have gone to drama I’ve got the gift of the gab so get into an advertising

the gab so get into an advertising

the gab so get into an advertising agency but what I’ve done by now is

agency but what I’ve done by now is

agency but what I’ve done by now is giving myself a chip on that solder for

giving myself a chip on that solder for

giving myself a chip on that solder for anybody I’ve seen who’s gone to private

anybody I’ve seen who’s gone to private

anybody I’ve seen who’s gone to private school I’ve got a chip on the other

school I’ve got a chip on the other

school I’ve got a chip on the other shoulder some balanced so anybody I’ve

shoulder some balanced so anybody I’ve

shoulder some balanced so anybody I’ve now seen who’s gone to a good university

now seen who’s gone to a good university

now seen who’s gone to a good university with a good degree so when I’m at this

with a good degree so when I’m at this

with a good degree so when I’m at this avataq these advertising agencies some

avataq these advertising agencies some

avataq these advertising agencies some very clever people as soon as they would

very clever people as soon as they would

very clever people as soon as they would push back of me I went into a really

push back of me I went into a really

push back of me I went into a really submissive behavior and I wouldn’t push

submissive behavior and I wouldn’t push

submissive behavior and I wouldn’t push back and I was pushed around because

back and I was pushed around because

back and I was pushed around because they’re cleverer than me and there’s no

they’re cleverer than me and there’s no

they’re cleverer than me and there’s no point me working at how cuz I’ll fail

point me working at how cuz I’ll fail

point me working at how cuz I’ll fail did an MBA on the train distance

did an MBA on the train distance

did an MBA on the train distance learning that was easy

learning that was easy

learning that was easy but I’m stupid I then decided to do a

but I’m stupid I then decided to do a

but I’m stupid I then decided to do a doctor to a doctor my dad might think

doctor to a doctor my dad might think

doctor to a doctor my dad might think I’m clever do a doctor I did a doctorate

I’m clever do a doctor I did a doctorate

I’m clever do a doctor I did a doctorate in my ver when I walked into the viber

in my ver when I walked into the viber

in my ver when I walked into the viber they said you’ve passed before they

they said you’ve passed before they

they said you’ve passed before they started the vibe I only the only changes

started the vibe I only the only changes

started the vibe I only the only changes I had to do is merge two chapters and so

I had to do is merge two chapters and so

I had to do is merge two chapters and so my R Squared’s from uppercase to

my R Squared’s from uppercase to

my R Squared’s from uppercase to lowercase but my dad was dead by then so

lowercase but my dad was dead by then so

lowercase but my dad was dead by then so it couldn’t prove to him that I was

it couldn’t prove to him that I was

it couldn’t prove to him that I was clever and I just said oh it’s just an

clever and I just said oh it’s just an

clever and I just said oh it’s just an experiment

experiment

experiment after all I’m stupid every time anything

after all I’m stupid every time anything

after all I’m stupid every time anything happened in work in consulting was going

happened in work in consulting was going

happened in work in consulting was going to be good

to be good

to be good why so sabotage because I’m stupid

why so sabotage because I’m stupid

why so sabotage because I’m stupid there’s no point working hard mother

there’s no point working hard mother

there’s no point working hard mother dies 2005 can’t reset over her in 2012

dies 2005 can’t reset over her in 2012

dies 2005 can’t reset over her in 2012 it’s gone stupid my 50th year so I

it’s gone stupid my 50th year so I

it’s gone stupid my 50th year so I decided to talk to the only elderly

decided to talk to the only elderly

decided to talk to the only elderly relative I’ve got

relative I’ve got

relative I’ve got and I told this story through her her

and I told this story through her her

and I told this story through her her because I have told myself this story

because I have told myself this story

because I have told myself this story I’ve given meaning to the event and this

I’ve given meaning to the event and this

I’ve given meaning to the event and this old lady said no David your sister

old lady said no David your sister

old lady said no David your sister didn’t want to go to private school I

said well why didn’t my mom and dad put

said well why didn’t my mom and dad put me and they said well you probably

me and they said well you probably

me and they said well you probably wouldn’t have wanted to go either see I

wouldn’t have wanted to go either see I

wouldn’t have wanted to go either see I thought what’s that what’s the point of

thought what’s that what’s the point of

thought what’s that what’s the point of the hassle so I had wasted fifty years

the hassle so I had wasted fifty years

the hassle so I had wasted fifty years of my life well I’m not 50 but to my

of my life well I’m not 50 but to my

of my life well I’m not 50 but to my fiftieth year doing this and what that

fiftieth year doing this and what that

fiftieth year doing this and what that forced me to do was reframe the question

forced me to do was reframe the question

forced me to do was reframe the question of the event I had to look in the mirror

of the event I had to look in the mirror

of the event I had to look in the mirror so looked in the mirror all dear and who

so looked in the mirror all dear and who

so looked in the mirror all dear and who said no I had to break my reflection and

said no I had to break my reflection and

said no I had to break my reflection and story and start again now in breaking

story and start again now in breaking

story and start again now in breaking the mirror I had to break my

the mirror I had to break my

the mirror I had to break my superstition so from there I have I have

superstition so from there I have I have

superstition so from there I have I have with my research partner spent our time

with my research partner spent our time

with my research partner spent our time looking at superstitions and behaviors

looking at superstitions and behaviors

looking at superstitions and behaviors and meanings we give to events I had to

and meanings we give to events I had to

and meanings we give to events I had to break a superstitious behavior I’d given

break a superstitious behavior I’d given

break a superstitious behavior I’d given myself about hard work

myself about hard work

myself about hard work now superstitions interesting because

now superstitions interesting because

now superstitions interesting because somebody said oh no some of you we’re

somebody said oh no some of you we’re

somebody said oh no some of you we’re good done all I’ve done is put a hammer

good done all I’ve done is put a hammer

good done all I’ve done is put a hammer against a piece of glass with a

against a piece of glass with a

against a piece of glass with a silverback into it now superstitious

silverback into it now superstitious

silverback into it now superstitious behaviors are really interesting for the

behaviors are really interesting for the

behaviors are really interesting for the way they shape what we do at work and in

way they shape what we do at work and in

way they shape what we do at work and in life some superstitious behaves we’re of

life some superstitious behaves we’re of

life some superstitious behaves we’re of some we are in England people who are

some we are in England people who are

some we are in England people who are superstitious of Magpies I know the

superstitious of Magpies I know the

superstitious of Magpies I know the chief exec of a footsie 100 company who

chief exec of a footsie 100 company who

chief exec of a footsie 100 company who said to me if I see one magpie and I

said to me if I see one magpie and I

said to me if I see one magpie and I don’t see another one I’ve got to say

don’t see another one I’ve got to say

don’t see another one I’ve got to say good morning mr. magpie

because you’ve got to see to now in

because you’ve got to see to now in seeing to what if you don’t see this

seeing to what if you don’t see this

seeing to what if you don’t see this what if there is a second one there but

what if there is a second one there but

what if there is a second one there but you don’t see it the second the second

you don’t see it the second the second

you don’t see it the second the second magpie does it have to be in a tree does

magpie does it have to be in a tree does

magpie does it have to be in a tree does it have to be in the next field is there

it have to be in the next field is there

it have to be in the next field is there a time limitation if you’re not British

a time limitation if you’re not British

a time limitation if you’re not British and you don’t get it do you when you go

and you don’t get it do you when you go

and you don’t get it do you when you go to the UK ballers agency give you a

to the UK ballers agency give you a

to the UK ballers agency give you a passport you get this superstition going

passport you get this superstition going

passport you get this superstition going in your head it’s weird

in your head it’s weird

in your head it’s weird I broke a mirror like this in Croatia uh

I broke a mirror like this in Croatia uh

I broke a mirror like this in Croatia uh two years ago in front of a whole group

two years ago in front of a whole group

two years ago in front of a whole group of pharmaceutical sales reps about 20 of

of pharmaceutical sales reps about 20 of

of pharmaceutical sales reps about 20 of them wouldn’t get on the flight with me

them wouldn’t get on the flight with me

them wouldn’t get on the flight with me to go out of the country because the

to go out of the country because the

to go out of the country because the meaning you give to the event becomes

meaning you give to the event becomes

meaning you give to the event becomes event and there lies the problem

event and there lies the problem

event and there lies the problem sometimes we give meaning to events that

sometimes we give meaning to events that

sometimes we give meaning to events that give us weird behaves in a lot of its

give us weird behaves in a lot of its

give us weird behaves in a lot of its unconscious and as leaders as managers

unconscious and as leaders as managers

unconscious and as leaders as managers as parents as friends as family as

as parents as friends as family as

as parents as friends as family as people in relationships we need to be

people in relationships we need to be

people in relationships we need to be more aware of our behaviors I know rugby

more aware of our behaviors I know rugby

more aware of our behaviors I know rugby present no.1 rugby player who has to

present no.1 rugby player who has to

present no.1 rugby player who has to pull his shirt out before he goes on the

pull his shirt out before he goes on the

pull his shirt out before he goes on the pitch and another rugby player has to

pitch and another rugby player has to

pitch and another rugby player has to put his shirt in I said well if you go

put his shirt in I said well if you go

put his shirt in I said well if you go out with your shirt that should be in

out with your shirt that should be in

out with your shirt that should be in the Nets areas that I was going to be a

the Nets areas that I was going to be a

the Nets areas that I was going to be a really bad game now these superstitions

really bad game now these superstitions

really bad game now these superstitions are weird and superstitions and meanings

are weird and superstitions and meanings

are weird and superstitions and meanings we give to events help shape our

we give to events help shape our

we give to events help shape our mindsets and your mindset will get you

mindsets and your mindset will get you

mindsets and your mindset will get you in the end my mindset was killing me my

in the end my mindset was killing me my

in the end my mindset was killing me my mindset was absolutely killing me so had

mindset was absolutely killing me so had

mindset was absolutely killing me so had to take action of reframe the questions

to take action of reframe the questions

to take action of reframe the questions and that really pushed my research

and that really pushed my research

and that really pushed my research partner and I to look at how we can work

partner and I to look at how we can work

partner and I to look at how we can work with people to get them to reframe

with people to get them to reframe

with people to get them to reframe questions to get means to event in a

questions to get means to event in a

questions to get means to event in a more positive way so we were with

more positive way so we were with

more positive way so we were with c-suite with chairman businesspeople

c-suite with chairman businesspeople

c-suite with chairman businesspeople international athletes ordinary everyday

international athletes ordinary everyday

international athletes ordinary everyday people in the street looking at things

people in the street looking at things

people in the street looking at things no because I’m an academic I have to

no because I’m an academic I have to

no because I’m an academic I have to have a model now my model isn’t a two by

have a model now my model isn’t a two by

have a model now my model isn’t a two by two or a three by three or four by four

two or a three by three or four by four

two or a three by three or four by four I’ve got a hierarchy I have a triangle

I’ve got a hierarchy I have a triangle

I’ve got a hierarchy I have a triangle not square now for us your meaning you

not square now for us your meaning you

not square now for us your meaning you give to an event and your behaviors you

give to an event and your behaviors you

give to an event and your behaviors you give to an event are manifested in the

give to an event are manifested in the

give to an event are manifested in the behaviors that other people seen you

behaviors that other people seen you

behaviors that other people seen you they had the tip of the iceberg now your

they had the tip of the iceberg now your

they had the tip of the iceberg now your subconcious need a reaction to things

subconcious need a reaction to things

subconcious need a reaction to things that behaviors are triggered by events

that behaviors are triggered by events

that behaviors are triggered by events that could have happened a long time ago

that could have happened a long time ago

that could have happened a long time ago somebody said something to you in the

somebody said something to you in the

somebody said something to you in the playground a teacher said you couldn’t

playground a teacher said you couldn’t

playground a teacher said you couldn’t draw your parents said you’re no good at

draw your parents said you’re no good at

draw your parents said you’re no good at this you’re only good at that you take

this you’re only good at that you take

this you’re only good at that you take these these things people tell you and

these these things people tell you and

these these things people tell you and you turn them into stories and you give

you turn them into stories and you give

you turn them into stories and you give meaning to them and that’s rigours your

meaning to them and that’s rigours your

meaning to them and that’s rigours your behaviors but it’s only when you look at

behaviors but it’s only when you look at

behaviors but it’s only when you look at things you can start to reframe them so

things you can start to reframe them so

things you can start to reframe them so for me the event was not doing my exam

for me the event was not doing my exam

for me the event was not doing my exam the lens with which I focused from that

the lens with which I focused from that

the lens with which I focused from that point was there’s no point doing hard

point was there’s no point doing hard

point was there’s no point doing hard work because hard work is no point

work because hard work is no point

work because hard work is no point because I’m stupid now because of that I

because I’m stupid now because of that I

because I’m stupid now because of that I focused on anything that was going to do

focused on anything that was going to do

focused on anything that was going to do hard work and I would say to myself I’m

hard work and I would say to myself I’m

hard work and I would say to myself I’m going to fail because I am stupid

going to fail because I am stupid

going to fail because I am stupid so because of that the meaning I’ve gave

so because of that the meaning I’ve gave

so because of that the meaning I’ve gave us all hard work is pointless if you’re

us all hard work is pointless if you’re

us all hard work is pointless if you’re stupid the only people are good at stuff

stupid the only people are good at stuff

stupid the only people are good at stuff are clever people I’m not clever because

are clever people I’m not clever because

are clever people I’m not clever because I’ve got double chips balance though now

I’ve got double chips balance though now

I’ve got double chips balance though now because of that meaning the thoughts I

because of that meaning the thoughts I

because of that meaning the thoughts I had were destructive I would let people

had were destructive I would let people

had were destructive I would let people down I would start things and I wouldn’t

down I would start things and I wouldn’t

down I would start things and I wouldn’t finish them because there’s no point now

finish them because there’s no point now

finish them because there’s no point now because of that my feelings were

because of that my feelings were

because of that my feelings were emotional I was always hacked off I

emotional I was always hacked off I

emotional I was always hacked off I thought I’ve done it again why have I

thought I’ve done it again why have I

thought I’ve done it again why have I done it again and for the peered from

done it again and for the peered from

done it again and for the peered from the age of 10 until I was 50 I was think

the age of 10 until I was 50 I was think

the age of 10 until I was 50 I was think why why have I so sabotaged again now

why why have I so sabotaged again now

why why have I so sabotaged again now because I hadn’t reframed the question

because I hadn’t reframed the question

because I hadn’t reframed the question and actually asked and if I only asked

and actually asked and if I only asked

and actually asked and if I only asked my sister little while ago I said I’m

my sister little while ago I said I’m

my sister little while ago I said I’m going to tell this story CCD I didn’t

going to tell this story CCD I didn’t

going to tell this story CCD I didn’t want to go you should have asked me only

want to go you should have asked me only

want to go you should have asked me only one I react that question to the event I

one I react that question to the event I

one I react that question to the event I could change my lens and say well I

could change my lens and say well I

could change my lens and say well I could possibly do things if I wanted to

could possibly do things if I wanted to

could possibly do things if I wanted to because if I do that I can change my

because if I do that I can change my

because if I do that I can change my behavior which I am and I want you to

behavior which I am and I want you to

behavior which I am and I want you to start thinking about this thinking about

start thinking about this thinking about

start thinking about this thinking about the stories you may have told yourself

the stories you may have told yourself

the stories you may have told yourself remember you’re the person who puts the

remember you’re the person who puts the

remember you’re the person who puts the thoughts in your head no one else does

thoughts in your head no one else does

thoughts in your head no one else does you can quite simply say thank you very

you can quite simply say thank you very

you can quite simply say thank you very much having that one in my head

much having that one in my head

much having that one in my head it’s up to you when you look at stories

it’s up to you when you look at stories

it’s up to you when you look at stories that may have changed you’re behaving

that may have changed you’re behaving

that may have changed you’re behaving Tom asked where have these come from

Tom asked where have these come from

Tom asked where have these come from what is the source of these stories we

what is the source of these stories we

what is the source of these stories we work with leaders managers ordinary

work with leaders managers ordinary

work with leaders managers ordinary people athletes and when you stop asking

people athletes and when you stop asking

people athletes and when you stop asking people to reframe the stories again yeah

people to reframe the stories again yeah

people to reframe the stories again yeah that’s a bit nuts I’m gonna reframe

that’s a bit nuts I’m gonna reframe

that’s a bit nuts I’m gonna reframe things and remember as leaders as

things and remember as leaders as

things and remember as leaders as managers of people as parents as friends

managers of people as parents as friends

managers of people as parents as friends and as uncle’s as answers family you owe

and as uncle’s as answers family you owe

and as uncle’s as answers family you owe a duty of care to people around you in

a duty of care to people around you in

a duty of care to people around you in what you say to them because remember if

what you say to them because remember if

what you say to them because remember if you’re on a position of authority as we

you’re on a position of authority as we

you’re on a position of authority as we looked at this morning if you’re on a

looked at this morning if you’re on a

looked at this morning if you’re on a position of authority people will take

position of authority people will take

position of authority people will take you seriously you have a duty of care to

you seriously you have a duty of care to

you seriously you have a duty of care to make sure that when you say things to

make sure that when you say things to

make sure that when you say things to people you’re aware how they may

people you’re aware how they may

people you’re aware how they may internalize them and my challenge to you

internalize them and my challenge to you

internalize them and my challenge to you my request to you as you leave here

my request to you as you leave here

my request to you as you leave here tonight as you leave here as a person as

tonight as you leave here as a person as

tonight as you leave here as a person as a human as a business person as whatever

a human as a business person as whatever

a human as a business person as whatever you are to reframe the questions you ask

you are to reframe the questions you ask

you are to reframe the questions you ask yourself to change the lens when how you

yourself to change the lens when how you

yourself to change the lens when how you look at things and by doing that you can

look at things and by doing that you can

look at things and by doing that you can rewrite stories of yourself in a more

rewrite stories of yourself in a more

rewrite stories of yourself in a more positive way and control your mindset

positive way and control your mindset

positive way and control your mindset because your mindset is always going to

because your mindset is always going to

because your mindset is always going to get you in the end

get you in the end

get you in the end and if it’s always going to get you

and if it’s always going to get you

and if it’s always going to get you which it will because you can’t take

which it will because you can’t take

which it will because you can’t take your mind out it’s there

your mind out it’s there

your mind out it’s there at least have it in a positive

at least have it in a positive

at least have it in a positive structured way I thank you very much

structured way I thank you very much

structured way I thank you very much [Applause]

[Applause]

[Applause] you

”

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