as a young teenager growing up in Derry something significant happened that
something significant happened that
something significant happened that shaped my behavior my thinking and my
shaped my behavior my thinking and my
shaped my behavior my thinking and my approach to using emotional intelligence
approach to using emotional intelligence
approach to using emotional intelligence I just didn’t know it at the time back
I just didn’t know it at the time back
I just didn’t know it at the time back then
then
then to get into the city centre you had to
to get into the city centre you had to
to get into the city centre you had to go through an army checkpoint these were
go through an army checkpoint these were
go through an army checkpoint these were big hulks of buildings but blocked your
big hulks of buildings but blocked your
big hulks of buildings but blocked your view into where you were going as I
view into where you were going as I
view into where you were going as I approached it I could hear the click
approached it I could hear the click
approached it I could hear the click click click click click of the
click click click click of the
click click click click of the turnstiles sometimes turns ties are a
turnstiles sometimes turns ties are a
turnstiles sometimes turns ties are a good thing to hear cuz you’re gonna into
good thing to hear cuz you’re gonna into
good thing to hear cuz you’re gonna into Croaker’s to see your team or you’re
Croaker’s to see your team or you’re
Croaker’s to see your team or you’re going to a concert
going to a concert
going to a concert not these turnstiles these turns ties
not these turnstiles these turns ties
not these turnstiles these turns ties the click the sawing the smell of the
the click the sawing the smell of the
the click the sawing the smell of the diesel from the heavily armed vehicles
diesel from the heavily armed vehicles
diesel from the heavily armed vehicles there were around me scary scary place
there were around me scary scary place
there were around me scary scary place as a young teenage girl but when I
as a young teenage girl but when I
as a young teenage girl but when I walked in it was dark I was afraid I was
walked in it was dark I was afraid I was
walked in it was dark I was afraid I was vulnerable am i new to keep my eyes
vulnerable am i new to keep my eyes
vulnerable am i new to keep my eyes turned on just as often as was necessary
turned on just as often as was necessary
turned on just as often as was necessary to just get through but sometimes I
to just get through but sometimes I
to just get through but sometimes I approach gone into my study differently
approach gone into my study differently
approach gone into my study differently shoulders back hair up defiant
shoulders back hair up defiant
shoulders back hair up defiant staring the soldiers in the eye giving
staring the soldiers in the eye giving
staring the soldiers in the eye giving what my mother would call lip and I’m
what my mother would call lip and I’m
what my mother would call lip and I’m good at lip of course that caused me to
good at lip of course that caused me to
good at lip of course that caused me to get searched more detained more
get searched more detained more
get searched more detained more questioned more but I didn’t care I
questioned more but I didn’t care I
questioned more but I didn’t care I blame them I was angry it’s my city and
blame them I was angry it’s my city and
blame them I was angry it’s my city and they were in taking over so as you think
they were in taking over so as you think
they were in taking over so as you think about that and think about choices check
about that and think about choices check
about that and think about choices check the site this man is vector Franco
the site this man is vector Franco
the site this man is vector Franco vector Franco talks about the space
vector Franco talks about the space
vector Franco talks about the space between the stimulus and response
between the stimulus and response
between the stimulus and response there’s a space Viktor Frankl wrote an
there’s a space Viktor Frankl wrote an
there’s a space Viktor Frankl wrote an incredible book called man’s search for
incredible book called man’s search for
incredible book called man’s search for meaning that spoke to me really clearly
meaning that spoke to me really clearly
meaning that spoke to me really clearly really clearly and any one that’s a
really clearly and any one that’s a
really clearly and any one that’s a survivor of Auschwitz I’m interested in
survivor of Auschwitz I’m interested in
survivor of Auschwitz I’m interested in learning and listening to them he said
learning and listening to them he said
learning and listening to them he said anything can be taken from a person
anything can be taken from a person
anything can be taken from a person except one
except one
except one the last of the human freedoms and that
the last of the human freedoms and that
the last of the human freedoms and that is your choice to choose your attitude
is your choice to choose your attitude
is your choice to choose your attitude in any given circumstance so think about
in any given circumstance so think about
in any given circumstance so think about that so I thought that’s powerful that’s
that so I thought that’s powerful that’s
that so I thought that’s powerful that’s empowering I have choices I don’t have
empowering I have choices I don’t have
empowering I have choices I don’t have to work on autopilot
to work on autopilot
to work on autopilot that’s good so what I’m here tonight to
that’s good so what I’m here tonight to
that’s good so what I’m here tonight to share with you it’s how I’ve grown and
share with you it’s how I’ve grown and
share with you it’s how I’ve grown and developed as a result of emotional
developed as a result of emotional
developed as a result of emotional intelligence I’m going to use our
intelligence I’m going to use our
intelligence I’m going to use our forensic Murr forensic because it’s used
forensic Murr forensic because it’s used
forensic Murr forensic because it’s used and applied in the investigation of
and applied in the investigation of
and applied in the investigation of facts and because of the job I do I get
facts and because of the job I do I get
facts and because of the job I do I get tons of time to look at investigator in
tons of time to look at investigator in
tons of time to look at investigator in facts and specifics so what is emotional
facts and specifics so what is emotional
facts and specifics so what is emotional intelligence emotional intelligence is
intelligence emotional intelligence is
intelligence emotional intelligence is can be two things actually half of it is
can be two things actually half of it is
can be two things actually half of it is looking it– which is empathy and the
looking it– which is empathy and the
looking it– which is empathy and the other half is looking in which is
other half is looking in which is
other half is looking in which is self-awareness I heard it described
self-awareness I heard it described
self-awareness I heard it described beautifully as that 18 inch journey
beautifully as that 18 inch journey
beautifully as that 18 inch journey between the hand and the heart that
between the hand and the heart that
between the hand and the heart that lasts a lifetime it’s a constant
lasts a lifetime it’s a constant
lasts a lifetime it’s a constant learning it’s a void it impacts almost
learning it’s a void it impacts almost
learning it’s a void it impacts almost everything we say and do it’s
everything we say and do it’s
everything we say and do it’s synthesizing our wholeness to make us
synthesizing our wholeness to make us
synthesizing our wholeness to make us more human it’s thinking about our
more human it’s thinking about our
more human it’s thinking about our thinking and blending it with our
thinking and blending it with our
thinking and blending it with our feeling and you know when you work in
feeling and you know when you work in
feeling and you know when you work in business and that word feelings of well
business and that word feelings of well
business and that word feelings of well you’re gonna see after tonight that it’s
you’re gonna see after tonight that it’s
you’re gonna see after tonight that it’s an integral part of what we do and how
an integral part of what we do and how
an integral part of what we do and how we do it because it’s it’s the
we do it because it’s it’s the
we do it because it’s it’s the foundation really of a host of critical
foundation really of a host of critical
foundation really of a host of critical skills from managing emotions navigating
skills from managing emotions navigating
skills from managing emotions navigating social complexities and making personal
social complexities and making personal
social complexities and making personal choices that can lead to good decisions
choices that can lead to good decisions
choices that can lead to good decisions or not at North of a science but
or not at North of a science but
or not at North of a science but scientists have discovered that we have
scientists have discovered that we have
scientists have discovered that we have an emotional brain and it’s called our
an emotional brain and it’s called our
an emotional brain and it’s called our limbic system it’s different from our
limbic system it’s different from our
limbic system it’s different from our rational brain but they work together
rational brain but they work together
rational brain but they work together and they’re supposed to work together in
and they’re supposed to work together in
and they’re supposed to work together in our Olympic brain it’s where our
our Olympic brain it’s where our
our Olympic brain it’s where our emotions originate and get this we have
emotions originate and get this we have
emotions originate and get this we have an emotional reaction before we have a
an emotional reaction before we have a
an emotional reaction before we have a rational reaction you think they should
rational reaction you think they should
rational reaction you think they should be working together
be working together
be working together something tells me they should because
something tells me they should because
something tells me they should because when you think about EI and you think
when you think about EI and you think
when you think about EI and you think about we’re a motion we were social
about we’re a motion we were social
about we’re a motion we were social animals and we are wired to connect and
animals and we are wired to connect and
animals and we are wired to connect and pick up information from other people
because they describe ei as another type
because they describe ei as another type of smart and it’s got nothing to do with
of smart and it’s got nothing to do with
of smart and it’s got nothing to do with numerical skills or hi-brite gr but it’s
numerical skills or hi-brite gr but it’s
numerical skills or hi-brite gr but it’s about how you connect with people it’s
about how you connect with people it’s
about how you connect with people it’s about balance it’s about integrity it’s
about balance it’s about integrity it’s
about balance it’s about integrity it’s about trust people with high e aí
about trust people with high e aí
about trust people with high e aí they’re easier to be with they’re easier
they’re easier to be with they’re easier
they’re easier to be with they’re easier to work with
to work with
to work with they’re wonderful if they’re a leader
they’re wonderful if they’re a leader
they’re wonderful if they’re a leader they’re inspiring and I don’t mean if
they’re inspiring and I don’t mean if
they’re inspiring and I don’t mean if they don’t have to be cheerleader
they don’t have to be cheerleader
they don’t have to be cheerleader inspiring you can be inspiring in many
inspiring you can be inspiring in many
inspiring you can be inspiring in many different ways there’s a wisdom and
different ways there’s a wisdom and
different ways there’s a wisdom and feelings and our quest is to get to the
feelings and our quest is to get to the
feelings and our quest is to get to the why and find out more about it and gave
why and find out more about it and gave
why and find out more about it and gave us off autopilot do you recognize him
us off autopilot do you recognize him
us off autopilot do you recognize him yeah freepint for anybody can Eamonn
yeah freepint for anybody can Eamonn
yeah freepint for anybody can Eamonn Tasmanian devil I’d say there’s a few
Tasmanian devil I’d say there’s a few
Tasmanian devil I’d say there’s a few pints gonna have to be bold later
pints gonna have to be bold later
pints gonna have to be bold later Tasmanian devil this guy spirals out of
Tasmanian devil this guy spirals out of
Tasmanian devil this guy spirals out of control and funny as it might be to
control and funny as it might be to
control and funny as it might be to watch not so funny or useful to do and
watch not so funny or useful to do and
watch not so funny or useful to do and the Tasmanian devil when you think about
the Tasmanian devil when you think about
the Tasmanian devil when you think about those emotions and the fact that you
those emotions and the fact that you
those emotions and the fact that you know there’s a wisdom and or emotions
know there’s a wisdom and or emotions
know there’s a wisdom and or emotions and it’s about getting to the wine he
and it’s about getting to the wine he
and it’s about getting to the wine he doesn’t have the skills to get to the
doesn’t have the skills to get to the
doesn’t have the skills to get to the white but I have great news you’re not
white but I have great news you’re not
white but I have great news you’re not Tasmanian Devils you can get to the
Tasmanian Devils you can get to the
Tasmanian Devils you can get to the white you can choose your response you
white you can choose your response you
white you can choose your response you can modify your behavior for an even
can modify your behavior for an even
can modify your behavior for an even better response because emotions are
better response because emotions are
better response because emotions are they they like attention they look for
they they like attention they look for
they they like attention they look for attention and you gave a nod or are we
attention and you gave a nod or are we
attention and you gave a nod or are we prompt or a signal you get something
prompt or a signal you get something
prompt or a signal you get something it’s like the child that’s talking out
it’s like the child that’s talking out
it’s like the child that’s talking out yet and you don’t know what they’re
yet and you don’t know what they’re
yet and you don’t know what they’re looking for it might not be clear but
looking for it might not be clear but
looking for it might not be clear but you know they’re looking for something
you know they’re looking for something
you know they’re looking for something but if you get to the why and I love
but if you get to the why and I love
but if you get to the why and I love working with the eye because every time
working with the eye because every time
working with the eye because every time you work with it you grow and you see
you work with it you grow and you see
you work with it you grow and you see other people growing and in in the
other people growing and in in the
other people growing and in in the spirit of forensic
spirit of forensic
spirit of forensic if Sherlock Holmes was asked for um how
if Sherlock Holmes was asked for um how
if Sherlock Holmes was asked for um how would you apply emotional intelligence
would you apply emotional intelligence
would you apply emotional intelligence he might say something like this you
he might say something like this you
he might say something like this you might say well there’s a pause and in
might say well there’s a pause and in
might say well there’s a pause and in that pause there’s a space and in that
that pause there’s a space and in that
that pause there’s a space and in that space I have the freedom to choose my
space I have the freedom to choose my
space I have the freedom to choose my response to guide my response to have a
response to guide my response to have a
response to guide my response to have a better outcome that has a seismic impact
better outcome that has a seismic impact
better outcome that has a seismic impact on outcomes I was in London earlier this
on outcomes I was in London earlier this
on outcomes I was in London earlier this year and had the pleasure and privilege
year and had the pleasure and privilege
year and had the pleasure and privilege of learning with and working with the
of learning with and working with the
of learning with and working with the six seconds organisation I’m going to
six seconds organisation I’m going to
six seconds organisation I’m going to blanket or Monica’s illusion and Josh
blanket or Monica’s illusion and Josh
blanket or Monica’s illusion and Josh Friedman is the CEO their goal is to
Friedman is the CEO their goal is to
Friedman is the CEO their goal is to blend thinking and feeling to help
blend thinking and feeling to help
blend thinking and feeling to help people make more optimal decisions the
people make more optimal decisions the
people make more optimal decisions the the brilliance of their model is in its
the brilliance of their model is in its
the brilliance of their model is in its simplicity check it out
simplicity check it out
simplicity check it out know yourself choose yourself and give
know yourself choose yourself and give
know yourself choose yourself and give yourself know yourself mmm so let me say
yourself know yourself mmm so let me say
yourself know yourself mmm so let me say that again know yourself treat yourself
that again know yourself treat yourself
that again know yourself treat yourself give yourself do you think the world
give yourself do you think the world
give yourself do you think the world could benefit from knowing more choosing
could benefit from knowing more choosing
could benefit from knowing more choosing more and giving more yeah yeah reminds
more and giving more yeah yeah reminds
more and giving more yeah yeah reminds me of an amazing night at a Bruce
me of an amazing night at a Bruce
me of an amazing night at a Bruce Springsteen concert and anybody that’s
Springsteen concert and anybody that’s
Springsteen concert and anybody that’s been to see the boss knows that it’s an
been to see the boss knows that it’s an
been to see the boss knows that it’s an uplifting and wonderful experience and
uplifting and wonderful experience and
uplifting and wonderful experience and you know what he did after given as many
you know what he did after given as many
you know what he did after given as many gifts all of that evening he said as we
gifts all of that evening he said as we
gifts all of that evening he said as we were leaving the groins he said the last
were leaving the groins he said the last
were leaving the groins he said the last gift he gave us was be good to yourself
gift he gave us was be good to yourself
gift he gave us was be good to yourself figure to yourself know when the boss is
figure to yourself know when the boss is
figure to yourself know when the boss is telling you bigger yourself that’s
telling you bigger yourself that’s
telling you bigger yourself that’s pretty much permission so the knowing
pretty much permission so the knowing
pretty much permission so the knowing it’s a boy
it’s a boy
it’s a boy you know the Naja’s what is the nods
you know the Naja’s what is the nods
you know the Naja’s what is the nods what do you need to get to what’s
what do you need to get to what’s
what do you need to get to what’s happening the giving yourself is that
happening the giving yourself is that
happening the giving yourself is that pause it’s empathy it’s understanding
pause it’s empathy it’s understanding
pause it’s empathy it’s understanding I’m to choose yourself a step forward
I’m to choose yourself a step forward
I’m to choose yourself a step forward with the best version of you I’m what
with the best version of you I’m what
with the best version of you I’m what you’re going to give voice to the world
you’re going to give voice to the world
you’re going to give voice to the world and you can really look at it like this
and you can really look at it like this
and you can really look at it like this a three-legged stool brilliant balance
a three-legged stool brilliant balance
a three-legged stool brilliant balance in a three-legged stool yeah but if one
in a three-legged stool yeah but if one
in a three-legged stool yeah but if one of them one of the legs is a bit wobbly
of them one of the legs is a bit wobbly
of them one of the legs is a bit wobbly or missing not so balanced anymore
or missing not so balanced anymore
or missing not so balanced anymore think about someone in your world or in
think about someone in your world or in
think about someone in your world or in your life
your life
your life who has balance who is easy to be with
who has balance who is easy to be with
who has balance who is easy to be with who’s easy to talk to
who’s easy to talk to
who’s easy to talk to who’s got integrity who’s got empathy
who’s got integrity who’s got empathy
who’s got integrity who’s got empathy who care about you and other people and
who care about you and other people and
who care about you and other people and tree generally just care now flip that
tree generally just care now flip that
tree generally just care now flip that around and look into your forensic
around and look into your forensic
around and look into your forensic mirror and ask yourself do I have
mirror and ask yourself do I have
mirror and ask yourself do I have empathy am i easy to be with imagine if
empathy am i easy to be with imagine if
empathy am i easy to be with imagine if you’re a mother a father a husband a
you’re a mother a father a husband a
you’re a mother a father a husband a wife a brother a sister and niece and
wife a brother a sister and niece and
wife a brother a sister and niece and nephew a husband a close friend what
nephew a husband a close friend what
nephew a husband a close friend what they say about you would they say that
they say about you would they say that
they say about you would they say that you’re easy to be with would they say
you’re easy to be with would they say
you’re easy to be with would they say that you’ve got that balance would they
that you’ve got that balance would they
that you’ve got that balance would they describe you as being emotionally
describe you as being emotionally
describe you as being emotionally intelligent I don’t know does the still
intelligent I don’t know does the still
intelligent I don’t know does the still the legs on your still ever wobble or
the legs on your still ever wobble or
the legs on your still ever wobble or fall off I know my no but we’ll get that
fall off I know my no but we’ll get that
fall off I know my no but we’ll get that out later
out later
out later another key bit of e aí is and you’ve
another key bit of e aí is and you’ve
another key bit of e aí is and you’ve heard me say this empathy what is
heard me say this empathy what is
heard me say this empathy what is empathy empathy is stepping into someone
empathy empathy is stepping into someone
empathy empathy is stepping into someone else’s world and seeing it from their
else’s world and seeing it from their
else’s world and seeing it from their perspective yeah how could I get that
perspective yeah how could I get that
perspective yeah how could I get that just listen to this after the terrifying
just listen to this after the terrifying
just listen to this after the terrifying tragedy at Granville tower Theresa May
tragedy at Granville tower Theresa May
tragedy at Granville tower Theresa May the British prime minister on her
the British prime minister on her
the British prime minister on her initial visit met only with the
initial visit met only with the
initial visit met only with the politicians and the emergency services
politicians and the emergency services
politicians and the emergency services in private she didn’t meet with the
in private she didn’t meet with the
in private she didn’t meet with the residents whose lives were destroyed and
residents whose lives were destroyed and
residents whose lives were destroyed and totally devastated seriously compare
totally devastated seriously compare
totally devastated seriously compare that to Jim Parker the CEO of Southwest
that to Jim Parker the CEO of Southwest
that to Jim Parker the CEO of Southwest Airlines on 9/11 when the airline
Airlines on 9/11 when the airline
Airlines on 9/11 when the airline business was in serious trouble he made
business was in serious trouble he made
business was in serious trouble he made a decision to refund all customers in
a decision to refund all customers in
a decision to refund all customers in full and complete what happened next was
full and complete what happened next was
full and complete what happened next was extraordinary customers not only refused
extraordinary customers not only refused
extraordinary customers not only refused the refunds they sent money to Southwest
the refunds they sent money to Southwest
the refunds they sent money to Southwest Parker talks about opening the envelopes
Parker talks about opening the envelopes
Parker talks about opening the envelopes and the money falling to the ground and
and the money falling to the ground and
and the money falling to the ground and the tears rolling down his face the
the tears rolling down his face the
the tears rolling down his face the customers were telling Southwest you
customers were telling Southwest you
customers were telling Southwest you care about us we care about you
care about us we care about you
care about us we care about you we want you to survive you’re our
we want you to survive you’re our
we want you to survive you’re our airline in the months following 9/11
airline in the months following 9/11
airline in the months following 9/11 unlike all of the other airlines
unlike all of the other airlines
unlike all of the other airlines Southwest thrived
so you think about empathy you think
so you think about empathy you think about the opportunity to really care at
about the opportunity to really care at
about the opportunity to really care at a time of unbelievable fear uncertainty
a time of unbelievable fear uncertainty
a time of unbelievable fear uncertainty and devastation in the world
and devastation in the world
and devastation in the world Southwest were a beacon of light and
Southwest were a beacon of light and
Southwest were a beacon of light and they demonstrated huge huge empathy it
they demonstrated huge huge empathy it
they demonstrated huge huge empathy it is an integral part daniel goleman one
is an integral part daniel goleman one
is an integral part daniel goleman one of the leading lights in this area has
of the leading lights in this area has
of the leading lights in this area has written a great article what the dalai
written a great article what the dalai
written a great article what the dalai lama has taught me about emotional
lama has taught me about emotional
lama has taught me about emotional intelligence and in it they talk about
intelligence and in it they talk about
intelligence and in it they talk about empathy and Dalai Lama said it can be
empathy and Dalai Lama said it can be
empathy and Dalai Lama said it can be one of the hardest to get and maintain
one of the hardest to get and maintain
one of the hardest to get and maintain and hold so that’s empathy so lemme tell
and hold so that’s empathy so lemme tell
and hold so that’s empathy so lemme tell ya another wee story about maybe hi I
ya another wee story about maybe hi I
ya another wee story about maybe hi I apply emotional intelligence in a
apply emotional intelligence in a
apply emotional intelligence in a practical way I have a wonderful job and
practical way I have a wonderful job and
practical way I have a wonderful job and I love what I do and I get to travel and
I love what I do and I get to travel and
I love what I do and I get to travel and I get to go through airports from time
I get to go through airports from time
I get to go through airports from time to time and if I’m asked to step aside
to time and if I’m asked to step aside
to time and if I’m asked to step aside to be frisked the minute I make that
to be frisked the minute I make that
to be frisked the minute I make that movement normally like this in an
movement normally like this in an
movement normally like this in an awkward fashion I’m instantly brought
awkward fashion I’m instantly brought
awkward fashion I’m instantly brought back to that young girl frightened of
back to that young girl frightened of
back to that young girl frightened of going through the checkpoints and dairy
going through the checkpoints and dairy
going through the checkpoints and dairy it’s unbelievable this movement that for
it’s unbelievable this movement that for
it’s unbelievable this movement that for so many people is normal and happens
so many people is normal and happens
so many people is normal and happens thousands of times a day is loaded with
thousands of times a day is loaded with
thousands of times a day is loaded with negative connotations for me loaded so
negative connotations for me loaded so
negative connotations for me loaded so but I have a forensic Moroi I know about
but I have a forensic Moroi I know about
but I have a forensic Moroi I know about looking for the why I stop I pause I
looking for the why I stop I pause I
looking for the why I stop I pause I breathe and I tell myself I am safe and
breathe and I tell myself I am safe and
breathe and I tell myself I am safe and they’re doing their job I choose a
they’re doing their job I choose a
they’re doing their job I choose a different response and believe me guys I
different response and believe me guys I
different response and believe me guys I live my life through the lens of
live my life through the lens of
live my life through the lens of positivity and possibilities so
positivity and possibilities so
positivity and possibilities so I don’t take those perceive negative
I don’t take those perceive negative
I don’t take those perceive negative emotions on that trip with me mm-hmm
emotions on that trip with me mm-hmm
emotions on that trip with me mm-hmm I leave them right there I move on but
I leave them right there I move on but
I leave them right there I move on but it doesn’t say that it can’t be
it doesn’t say that it can’t be
it doesn’t say that it can’t be triggered but I manage it beautifully
triggered but I manage it beautifully
triggered but I manage it beautifully and that works out well No yes thank God
and that works out well No yes thank God
and that works out well No yes thank God always get it right
always get it right
always get it right No so let me tell you a number of years
No so let me tell you a number of years
No so let me tell you a number of years ago I went to Haiti with 300 other
ago I went to Haiti with 300 other
ago I went to Haiti with 300 other people to build houses and it was an
people to build houses and it was an
people to build houses and it was an uplifting humbling and fulfilling
uplifting humbling and fulfilling
uplifting humbling and fulfilling experience really was during that week
experience really was during that week
experience really was during that week we got to visit the camps were some of
we got to visit the camps were some of
we got to visit the camps were some of the people that were gonna live in the
the people that were gonna live in the
the people that were gonna live in the houses that we were building and oh my
houses that we were building and oh my
houses that we were building and oh my god the camp’s they were living in were
god the camp’s they were living in were
god the camp’s they were living in were just beyond just beyond belief worse
just beyond just beyond belief worse
just beyond just beyond belief worse than anything I could ever have imagined
than anything I could ever have imagined
than anything I could ever have imagined the the the smell of human sewage was
the the the smell of human sewage was
the the the smell of human sewage was overwhelming the taste of rotten decay
overwhelming the taste of rotten decay
overwhelming the taste of rotten decay was absolutely everywhere children were
was absolutely everywhere children were
was absolutely everywhere children were naked they didn’t have any clothes it
naked they didn’t have any clothes it
naked they didn’t have any clothes it was just devastating so on the bus on
was just devastating so on the bus on
was just devastating so on the bus on the way back to our camp were we hit
the way back to our camp were we hit
the way back to our camp were we hit clothing and food and shelter someone
clothing and food and shelter someone
clothing and food and shelter someone asked a question why were so many of the
asked a question why were so many of the
asked a question why were so many of the children naked well I couldn’t believe
children naked well I couldn’t believe
children naked well I couldn’t believe it I lost it I did legs still the whole
it I lost it I did legs still the whole
it I lost it I did legs still the whole thing gone I just couldn’t believe that
thing gone I just couldn’t believe that
thing gone I just couldn’t believe that that was focusing on after what we just
that was focusing on after what we just
that was focusing on after what we just experienced and I lashed out with raw
experienced and I lashed out with raw
experienced and I lashed out with raw emotion mmm I gave lip I told you it was
emotion mmm I gave lip I told you it was
emotion mmm I gave lip I told you it was good at it I gave lip she looked at me
good at it I gave lip she looked at me
good at it I gave lip she looked at me straight in my face and she said this is
straight in my face and she said this is
straight in my face and she said this is my first time to do anything like this I
my first time to do anything like this I
my first time to do anything like this I didn’t realize it was gonna be so bad so
didn’t realize it was gonna be so bad so
didn’t realize it was gonna be so bad so sad and so awful I didn’t need a
sad and so awful I didn’t need a
sad and so awful I didn’t need a forensic murder to know I got it wrong
forensic murder to know I got it wrong
forensic murder to know I got it wrong my husband Patrick my wonderful husband
my husband Patrick my wonderful husband
my husband Patrick my wonderful husband Patrick who exudes emotional intelligent
Patrick who exudes emotional intelligent
Patrick who exudes emotional intelligent and has it naturally thank God for me
and has it naturally thank God for me
and has it naturally thank God for me was sitting beside me one look you know
was sitting beside me one look you know
was sitting beside me one look you know the look I reacted too quickly that’s
the look I reacted too quickly that’s
the look I reacted too quickly that’s what he said to me I was like
what he said to me I was like
what he said to me I was like the Baluch said everything else I’d no
the Baluch said everything else I’d no
the Baluch said everything else I’d no empathy I’d no pause I’d no concern I
empathy I’d no pause I’d no concern I
empathy I’d no pause I’d no concern I apologize deeply
apologize deeply
apologize deeply and I explained why I was wrong but you
and I explained why I was wrong but you
and I explained why I was wrong but you know I’m still learning look at that
know I’m still learning look at that
know I’m still learning look at that I’ve 87 the genius it’s Michelangelo can
I’ve 87 the genius it’s Michelangelo can
I’ve 87 the genius it’s Michelangelo can tell us that he’s still learning and
tell us that he’s still learning and
tell us that he’s still learning and Kiro in peril seriously we have our work
Kiro in peril seriously we have our work
Kiro in peril seriously we have our work cut out for us big time because learning
cut out for us big time because learning
cut out for us big time because learning EEI
EEI
EEI is possible and what’s brilliant is it
is possible and what’s brilliant is it
is possible and what’s brilliant is it only takes three things it takes desire
only takes three things it takes desire
only takes three things it takes desire really wanting to it takes practice
really wanting to it takes practice
really wanting to it takes practice doing it and using it and it takes
doing it and using it and it takes
doing it and using it and it takes feedback the breakfast jump in there’s
feedback the breakfast jump in there’s
feedback the breakfast jump in there’s some people describe feedback when I
some people describe feedback when I
some people describe feedback when I think about it and think about learning
think about it and think about learning
think about it and think about learning and using AI there’s people in this
and using AI there’s people in this
and using AI there’s people in this audience that I’ve worked with and the
audience that I’ve worked with and the
audience that I’ve worked with and the privilege to work with and they’ve told
privilege to work with and they’ve told
privilege to work with and they’ve told me stories a boy Yei is helping with
me stories a boy Yei is helping with
me stories a boy Yei is helping with their friends their families incredible
their friends their families incredible
their friends their families incredible stuff incredible and avoid being more
stuff incredible and avoid being more
stuff incredible and avoid being more trusted and you know it’s wonderful and
trusted and you know it’s wonderful and
trusted and you know it’s wonderful and then you’ve got the flip side did you
then you’ve got the flip side did you
then you’ve got the flip side did you hear the one leave your emotions at the
hear the one leave your emotions at the
hear the one leave your emotions at the door really leave your emotions at the
door really leave your emotions at the
door really leave your emotions at the door
door
door emotions can’t be taken off on hung at
emotions can’t be taken off on hung at
emotions can’t be taken off on hung at the door like an overcoat listen to this
the door like an overcoat listen to this
the door like an overcoat listen to this emotions drive people people drive
emotions drive people people drive
emotions drive people people drive performance and performance drives
performance and performance drives
performance and performance drives result
result
result nurturing IIE causes you to reach out
nurturing IIE causes you to reach out
nurturing IIE causes you to reach out across your comfort zone and build
across your comfort zone and build
across your comfort zone and build bridges of understanding and trust so
bridges of understanding and trust so
bridges of understanding and trust so with that in mind think about this
with that in mind think about this
with that in mind think about this practically applying it look at yourself
practically applying it look at yourself
practically applying it look at yourself know the source what Naja’s are you
know the source what Naja’s are you
know the source what Naja’s are you getting choose yourself set yourself a
getting choose yourself set yourself a
getting choose yourself set yourself a realistic goal
realistic goal
realistic goal breathe pause use empathy of this one I
breathe pause use empathy of this one I
breathe pause use empathy of this one I love and a friend helped me write this
love and a friend helped me write this
love and a friend helped me write this one
one
one give yourself honor yourself see that
give yourself honor yourself see that
give yourself honor yourself see that your choices send ripples way beyond
your choices send ripples way beyond
your choices send ripples way beyond your lifetime because they do so to
your lifetime because they do so to
your lifetime because they do so to conclude that young sorry younger Jerry
conclude that young sorry younger Jerry
conclude that young sorry younger Jerry Garin has certainly learned a lot from
Garin has certainly learned a lot from
Garin has certainly learned a lot from getting angry with the soldiers
getting angry with the soldiers
getting angry with the soldiers and being frustrated I choose empathy
and being frustrated I choose empathy
and being frustrated I choose empathy and resilience and to see it another way
and resilience and to see it another way
and resilience and to see it another way I saw that they were only kids to afraid
I saw that they were only kids to afraid
I saw that they were only kids to afraid in a city that was volatile and they
in a city that was volatile and they
in a city that was volatile and they were probably as scared as I was
were probably as scared as I was
were probably as scared as I was so my invitation to you is stop know
so my invitation to you is stop know
so my invitation to you is stop know yourself choose yourself give yourself
yourself choose yourself give yourself
yourself choose yourself give yourself be the best version of yourself because
be the best version of yourself because
be the best version of yourself because you know this and most in intelligence
you know this and most in intelligence
you know this and most in intelligence rocks
rocks
rocks [Applause]
”
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