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Workforce of Ability | Ben Trockman | TEDxEvansville


I’d like to take you back in time to

I’d like to take you back in time to March 19th 2006 it’s the day that

March 19th 2006 it’s the day that

March 19th 2006 it’s the day that changed my life forever my family and I

changed my life forever my family and I

changed my life forever my family and I were in Old Kentucky during a dirt bike

were in Old Kentucky during a dirt bike

were in Old Kentucky during a dirt bike race family friends and I did that for

race family friends and I did that for

race family friends and I did that for fun something we did when we were

fun something we did when we were

fun something we did when we were younger when I was 17 years old the last

younger when I was 17 years old the last

younger when I was 17 years old the last thing I remember from that day was being

thing I remember from that day was being

thing I remember from that day was being in a trailer with my brother preparing

in a trailer with my brother preparing

in a trailer with my brother preparing for a race after that time I woke up

for a race after that time I woke up

for a race after that time I woke up about two weeks later I didn’t know what

about two weeks later I didn’t know what

about two weeks later I didn’t know what had happened I suffered a spinal cord

had happened I suffered a spinal cord

had happened I suffered a spinal cord injury and my life changed forever in

injury and my life changed forever in

injury and my life changed forever in that moment in that instant my

that moment in that instant my

that moment in that instant my independence was taken from me that that

independence was taken from me that that

independence was taken from me that that day it was tough I went from being a 17

day it was tough I went from being a 17

day it was tough I went from being a 17 year old boy to it only thought about

year old boy to it only thought about

year old boy to it only thought about really three things in life mostly most

really three things in life mostly most

really three things in life mostly most important things of course my job which

important things of course my job which

important things of course my job which was very important that worked my job so

was very important that worked my job so

was very important that worked my job so that I could make money to put parts on

that I could make money to put parts on

that I could make money to put parts on my truck because trucks are important

my truck because trucks are important

my truck because trucks are important bill I’m very important and I drove my

bill I’m very important and I drove my

bill I’m very important and I drove my truck around with all the pretty girls

truck around with all the pretty girls

truck around with all the pretty girls third most important job truck girls 17

third most important job truck girls 17

third most important job truck girls 17 years old now I will say that not much

years old now I will say that not much

years old now I will say that not much has changed since then

has changed since then

has changed since then I will admit it now looking back on that

I will admit it now looking back on that

I will admit it now looking back on that time and that day things have

time and that day things have

time and that day things have transformed and changed incredibly

transformed and changed incredibly

transformed and changed incredibly luckily for me with the support of my

luckily for me with the support of my

luckily for me with the support of my friends my family my nurses and my

friends my family my nurses and my

friends my family my nurses and my therapist I was able to graduate from

therapist I was able to graduate from

therapist I was able to graduate from high school on time with my classmates I

high school on time with my classmates I

high school on time with my classmates I then moved on to this beautiful campus

then moved on to this beautiful campus

then moved on to this beautiful campus at the University of Southern Indiana

at the University of Southern Indiana

at the University of Southern Indiana and graduated just a few years ago I’d

and graduated just a few years ago I’d

and graduated just a few years ago I’d like to call it the five and a half year

like to call it the five and a half year

like to call it the five and a half year plan

plan

plan I’m sorry parents I know you think a

I’m sorry parents I know you think a

I’m sorry parents I know you think a little bit differently I promise you the

little bit differently I promise you the

little bit differently I promise you the four year plan is only underrated and

four year plan is only underrated and

four year plan is only underrated and over and all the same time what’s

over and all the same time what’s

over and all the same time what’s interesting is that going from a 17 year

interesting is that going from a 17 year

interesting is that going from a 17 year old that knew nothing about disability

old that knew nothing about disability

old that knew nothing about disability being thrust into a very unique position

being thrust into a very unique position

being thrust into a very unique position where again I had to account on someone

where again I had to account on someone

where again I had to account on someone to help with feeding someone to help

to help with feeding someone to help

to help with feeding someone to help with itching my nose someone to help

with itching my nose someone to help

with itching my nose someone to help what’s wiping my I make credible

what’s wiping my I make credible

what’s wiping my I make credible transformation I had the opportunity in

transformation I had the opportunity in

transformation I had the opportunity in 2012 to serve as a national ambassador

2012 to serve as a national ambassador

2012 to serve as a national ambassador for Easter Seals now if you don’t know

for Easter Seals now if you don’t know

for Easter Seals now if you don’t know much about Easter Seals it’s one of the

much about Easter Seals it’s one of the

much about Easter Seals it’s one of the largest not-for-profit organizations in

largest not-for-profit organizations in

largest not-for-profit organizations in the United States that serves people

the United States that serves people

the United States that serves people with disabilities I had the opportunity

with disabilities I had the opportunity

with disabilities I had the opportunity to travel all across the United States

to travel all across the United States

to travel all across the United States and learn about people with disabilities

and learn about people with disabilities

and learn about people with disabilities the challenges they face and learn a lot

the challenges they face and learn a lot

the challenges they face and learn a lot about myself really opened up my world

about myself really opened up my world

about myself really opened up my world to disability and people in general I

to disability and people in general I

to disability and people in general I had a great impact on me so when I

had a great impact on me so when I

had a great impact on me so when I graduated from USI five-and-a-half okay

graduated from USI five-and-a-half okay

graduated from USI five-and-a-half okay maybe it was six years all right

maybe it was six years all right

maybe it was six years all right oh hold it against me when I graduated

oh hold it against me when I graduated

oh hold it against me when I graduated from USI and ready to jump into the

from USI and ready to jump into the

from USI and ready to jump into the employment world when I met with with a

employment world when I met with with a

employment world when I met with with a few local executives around our

few local executives around our

few local executives around our community

community

community one of the things that I repeated in our

one of the things that I repeated in our

one of the things that I repeated in our ongoing talks in our exploratory

ongoing talks in our exploratory

ongoing talks in our exploratory interviews was my passion about

interviews was my passion about

interviews was my passion about disability well lucky for me somehow

disability well lucky for me somehow

disability well lucky for me somehow someway that led to a position with

someway that led to a position with

someway that led to a position with local company called old National Bank

local company called old National Bank

local company called old National Bank and I’ve been with old old national for

and I’ve been with old old national for

and I’ve been with old old national for three years now my position is to help

three years now my position is to help

three years now my position is to help our company do a better job of including

our company do a better job of including

our company do a better job of including people with disabilities and our

people with disabilities and our

people with disabilities and our workforce now when I got the offer after

workforce now when I got the offer after

workforce now when I got the offer after graduating from USI with a degree in PR

graduating from USI with a degree in PR

graduating from USI with a degree in PR and advertising thinking that I wanted

and advertising thinking that I wanted

and advertising thinking that I wanted to go into ports management I thought

to go into ports management I thought

to go into ports management I thought I’d Bank on me I don’t even trust myself

I’d Bank on me I don’t even trust myself

I’d Bank on me I don’t even trust myself with a credit card this is bad news my

with a credit card this is bad news my

with a credit card this is bad news my parents sure as heck don’t trust me with

parents sure as heck don’t trust me with

parents sure as heck don’t trust me with a credit card mom please don’t okay

having the opportunity old national to

having the opportunity old national to lead employment function where we’re

lead employment function where we’re

lead employment function where we’re working with people with disabilities

working with people with disabilities

working with people with disabilities has been incredible one thing I didn’t

has been incredible one thing I didn’t

has been incredible one thing I didn’t know I’d like to share with you today 60

know I’d like to share with you today 60

know I’d like to share with you today 60 million Americans are affected by

million Americans are affected by

million Americans are affected by disability 200,000 Hoosiers our own

disability 200,000 Hoosiers our own

disability 200,000 Hoosiers our own state are affected by disability one in

state are affected by disability one in

state are affected by disability one in five people in the world 1 billion

five people in the world 1 billion

five people in the world 1 billion people are affected by disability

people are affected by disability

people are affected by disability disability is not you disability is not

disability is not you disability is not

disability is not you disability is not me

me

me disability is us so taking that into

disability is us so taking that into

disability is us so taking that into consideration with my new job with old

consideration with my new job with old

consideration with my new job with old National Bank how do we do a better job

National Bank how do we do a better job

National Bank how do we do a better job of including people in the workforce

of including people in the workforce

of including people in the workforce because realizing that there’s this

because realizing that there’s this

because realizing that there’s this incredible population of people out

incredible population of people out

incredible population of people out there that just so happens to be one of

there that just so happens to be one of

there that just so happens to be one of the most underemployed populations in

the most underemployed populations in

the most underemployed populations in the world people with disabilities make

the world people with disabilities make

the world people with disabilities make up the largest manoa

up the largest manoa

up the largest manoa that are underemployed in the world so

that are underemployed in the world so

that are underemployed in the world so as an organization what do we do how do

as an organization what do we do how do

as an organization what do we do how do we accomplish this how do we bring

we accomplish this how do we bring

we accomplish this how do we bring people these problem solvers these

people these problem solvers these

people these problem solvers these people that are you these people that

people that are you these people that

people that are you these people that are mean these people that are our

are mean these people that are our

are mean these people that are our family members how do we bring them

family members how do we bring them

family members how do we bring them aboard our company our lives and our

aboard our company our lives and our

aboard our company our lives and our community and why haven’t they been

community and why haven’t they been

community and why haven’t they been apart let me provide a couple examples

apart let me provide a couple examples

apart let me provide a couple examples for you so Evelyn Evelyn has an anxiety

for you so Evelyn Evelyn has an anxiety

for you so Evelyn Evelyn has an anxiety disorder she is a very very talented

disorder she is a very very talented

disorder she is a very very talented individual she has tremendous skills so

individual she has tremendous skills so

individual she has tremendous skills so Evelyn came to old national for a job

Evelyn came to old national for a job

Evelyn came to old national for a job interview

interview

interview about a year before we began our

about a year before we began our

about a year before we began our initiatives our inclusion initiatives

initiatives our inclusion initiatives

initiatives our inclusion initiatives now with her anxiety sometimes she had

now with her anxiety sometimes she had

now with her anxiety sometimes she had trouble answering a direct question

trouble answering a direct question

trouble answering a direct question right away because she was

right away because she was

right away because she was self-conscious of it about some of the

self-conscious of it about some of the

self-conscious of it about some of the things that she would say right all of

things that she would say right all of

things that she would say right all of us have trouble with that thinking twice

us have trouble with that thinking twice

us have trouble with that thinking twice about what we say and in an interview do

about what we say and in an interview do

about what we say and in an interview do you thought three times about what she

you thought three times about what she

you thought three times about what she was going to say so sometimes you think

was going to say so sometimes you think

was going to say so sometimes you think about a recruiter that spends six

about a recruiter that spends six

about a recruiter that spends six seconds looking at your resume

seconds looking at your resume

seconds looking at your resume two minutes interviewing a person now if

two minutes interviewing a person now if

two minutes interviewing a person now if you don’t right away answer that

you don’t right away answer that

you don’t right away answer that question you’re out of the pile right

question you’re out of the pile right

question you’re out of the pile right unfortunately we missed out on Evelyn

unfortunately we missed out on Evelyn

unfortunately we missed out on Evelyn now we circle back with with Evelyn a

now we circle back with with Evelyn a

now we circle back with with Evelyn a year later after we began our

year later after we began our

year later after we began our initiatives

initiatives

initiatives Evelyn sat down she had a folder with

Evelyn sat down she had a folder with

Evelyn sat down she had a folder with all of her test scores that said she was

all of her test scores that said she was

all of her test scores that said she was an incredible candidate for this

an incredible candidate for this

an incredible candidate for this position which was in an input position

position which was in an input position

position which was in an input position it told us that she was really great

it told us that she was really great

it told us that she was really great at the job that she wanted to do yet

at the job that she wanted to do yet

at the job that she wanted to do yet sometimes she didn’t have the answers

sometimes she didn’t have the answers

sometimes she didn’t have the answers right away with our normal questions so

right away with our normal questions so

right away with our normal questions so we took this great risk and we hired her

Evelyn has now been with all national

Evelyn has now been with all national for three years she is one of our

for three years she is one of our

for three years she is one of our highest performing input operators and

highest performing input operators and

highest performing input operators and she’s one of the most outgoing people

she’s one of the most outgoing people

she’s one of the most outgoing people and our operations department we had in

and our operations department we had in

and our operations department we had in our minds we thought just because Evelyn

our minds we thought just because Evelyn

our minds we thought just because Evelyn couldn’t answer those questions right

couldn’t answer those questions right

couldn’t answer those questions right away at normal interview process we

away at normal interview process we

away at normal interview process we excluded her we learned a lesson let me

excluded her we learned a lesson let me

excluded her we learned a lesson let me tell you about risk and Madeline Chris

tell you about risk and Madeline Chris

tell you about risk and Madeline Chris is our CFO and Madeline is or was a

is our CFO and Madeline is or was a

is our CFO and Madeline is or was a student at the University of Southern

student at the University of Southern

student at the University of Southern Indiana

Madeline happens to be a double major in

Madeline happens to be a double major in finance and accounting

finance and accounting

finance and accounting he’s also blind now I introduced Chris

he’s also blind now I introduced Chris

he’s also blind now I introduced Chris and Madeline or mentorship be friends

and Madeline or mentorship be friends

and Madeline or mentorship be friends and to learn from each other and to grow

and to learn from each other and to grow

and to learn from each other and to grow and Chris came to me it was very stunned

and Chris came to me it was very stunned

and Chris came to me it was very stunned II he thought how in the world is

II he thought how in the world is

II he thought how in the world is Madeline going to be an accountant how

Madeline going to be an accountant how

Madeline going to be an accountant how can she solved these mathematical

can she solved these mathematical

can she solved these mathematical problems if she can’t see well Chris

problems if she can’t see well Chris

problems if she can’t see well Chris quickly realized the Madeleine had been

quickly realized the Madeleine had been

quickly realized the Madeleine had been dealing with her disability or

dealing with her disability or

dealing with her disability or impairment since she was 13 years old

impairment since she was 13 years old

impairment since she was 13 years old Chris toka that back and said Madeline

Chris toka that back and said Madeline

Chris toka that back and said Madeline is is completing a degree at the

is is completing a degree at the

is is completing a degree at the University of Evansville Chris then

University of Evansville Chris then

University of Evansville Chris then realized after speaking with Madeline

realized after speaking with Madeline

realized after speaking with Madeline that there were all kinds of assistive

that there were all kinds of assistive

that there were all kinds of assistive technology solutions that helped her

technology solutions that helped her

technology solutions that helped her read enough to be successful even more

read enough to be successful even more

read enough to be successful even more than anyone could ever expect Madeline

than anyone could ever expect Madeline

than anyone could ever expect Madeline Chris found found out had just returned

Chris found found out had just returned

Chris found found out had just returned from traveling to 15 different countries

from traveling to 15 different countries

from traveling to 15 different countries in Europe five of them by herself now I

in Europe five of them by herself now I

in Europe five of them by herself now I don’t know about you guys but

I had trouble finding us i travelling

I had trouble finding us i travelling from the east side to the west side so

from the east side to the west side so

from the east side to the west side so risk finding out that madeleine was able

risk finding out that madeleine was able

risk finding out that madeleine was able to navigate different countries by

to navigate different countries by

to navigate different countries by herself independently helped him realize

herself independently helped him realize

herself independently helped him realize that we as people make assumptions about

that we as people make assumptions about

that we as people make assumptions about the barriers that people with

the barriers that people with

the barriers that people with disabilities or all of us face but the

disabilities or all of us face but the

disabilities or all of us face but the assumptions that we as people make

assumptions that we as people make

assumptions that we as people make now those those two examples i hope will

now those those two examples i hope will

now those those two examples i hope will make you think about some of the

make you think about some of the

make you think about some of the assumptions that we make because as an

assumptions that we make because as an

assumptions that we make because as an organization they’ve done an incredible

organization they’ve done an incredible

organization they’ve done an incredible job transforming the way that we think

job transforming the way that we think

job transforming the way that we think now what’s even more interesting is that

now what’s even more interesting is that

now what’s even more interesting is that we’ve found this great talent of people

we’ve found this great talent of people

we’ve found this great talent of people that have been excluded from the

that have been excluded from the

that have been excluded from the workforce these great individuals a

workforce these great individuals a

workforce these great individuals a significant population and while doing

significant population and while doing

significant population and while doing so I’m receiving messages emails

so I’m receiving messages emails

so I’m receiving messages emails voicemails from all throughout old

voicemails from all throughout old

voicemails from all throughout old Nationals five-state footprint people

Nationals five-state footprint people

Nationals five-state footprint people that want to help people that want to be

that want to help people that want to be

that want to help people that want to be a part of our initiatives because

a part of our initiatives because

a part of our initiatives because someone in their life has faced a

someone in their life has faced a

someone in their life has faced a disability someone in their life has

disability someone in their life has

disability someone in their life has been affected and they understand the

been affected and they understand the

been affected and they understand the importance of our hiring initiatives

importance of our hiring initiatives

importance of our hiring initiatives so now have we found a skilled and

so now have we found a skilled and

so now have we found a skilled and talented labor force but the culture of

talented labor force but the culture of

talented labor force but the culture of our company has been transformed the

our company has been transformed the

our company has been transformed the passion has transformed let me leave you

passion has transformed let me leave you

passion has transformed let me leave you with one last example they think about

with one last example they think about

with one last example they think about me just think about me for a moment

me just think about me for a moment

me just think about me for a moment they’ll be creepy

they’ll be creepy

they’ll be creepy then why are you laughing about that so

then why are you laughing about that so

then why are you laughing about that so when I went been with a disability

when I went been with a disability

when I went been with a disability thinks about going to a friend’s house

thinks about going to a friend’s house

thinks about going to a friend’s house it’s about going to a restaurant I have

it’s about going to a restaurant I have

it’s about going to a restaurant I have to consider is there going to be enough

to consider is there going to be enough

to consider is there going to be enough space for my ramp to fold down are the

space for my ramp to fold down are the

space for my ramp to fold down are the doors wide enough for me to get in or

doors wide enough for me to get in or

doors wide enough for me to get in or the countertops or the tables tall

the countertops or the tables tall

the countertops or the tables tall enough is there an elevator to where I

enough is there an elevator to where I

enough is there an elevator to where I need to go now if you think about that

need to go now if you think about that

need to go now if you think about that those questions that individuals with

those questions that individuals with

those questions that individuals with disabilities have to think about before

disabilities have to think about before

disabilities have to think about before they even go out I’m pretty sure what we

they even go out I’m pretty sure what we

they even go out I’m pretty sure what we call people like that are problem

call people like that are problem

call people like that are problem solvers its losses significant

solvers its losses significant

solvers its losses significant significant amount of people out there

significant amount of people out there

significant amount of people out there that because of some of the assumptions

that because of some of the assumptions

that because of some of the assumptions that we make as people have not been

that we make as people have not been

that we make as people have not been included in the workforce yet with

included in the workforce yet with

included in the workforce yet with thinking a little differently stepping

thinking a little differently stepping

thinking a little differently stepping back and adding some passions some love

back and adding some passions some love

back and adding some passions some love and some compassion we’re able to

and some compassion we’re able to

and some compassion we’re able to transform our work force our minds and

transform our work force our minds and

transform our work force our minds and our culture so I encourage you I’ll

our culture so I encourage you I’ll

our culture so I encourage you I’ll leave here today to think a little bit

leave here today to think a little bit

leave here today to think a little bit differently about the assumptions that

differently about the assumptions that

differently about the assumptions that we make as people about other people and

we make as people about other people and

we make as people about other people and in the spirit of the tagline of our talk

in the spirit of the tagline of our talk

in the spirit of the tagline of our talk here today grow I encourage you

here today grow I encourage you

here today grow I encourage you entrepreneurs business owners to grow

entrepreneurs business owners to grow

entrepreneurs business owners to grow grow your workforce grow your compassion

grow your workforce grow your compassion

grow your workforce grow your compassion and grow your culture I promise you you

and grow your culture I promise you you

and grow your culture I promise you you won’t regret it

won’t regret it

won’t regret it thank you

thank you

thank you [Applause]

[Applause]

[Applause] [Music]

”

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