Press "Enter" to skip to content

Work Together Anywhere | Lisette Sutherland | TEDxKaunas


I love remote working this obsession

I love remote working this obsession started about ten years ago when I was

started about ten years ago when I was

started about ten years ago when I was living in California and I belonged to a

living in California and I belonged to a

living in California and I belonged to a social group that was interested in the

social group that was interested in the

social group that was interested in the future technology and staying healthy we

future technology and staying healthy we

future technology and staying healthy we would meet up by going hiking together

would meet up by going hiking together

would meet up by going hiking together every week and there is this one guy in

every week and there is this one guy in

every week and there is this one guy in the group who was particularly

the group who was particularly

the group who was particularly interesting to me because he was trying

interesting to me because he was trying

interesting to me because he was trying to solve a strange problem he didn’t

to solve a strange problem he didn’t

to solve a strange problem he didn’t want to die now there are a lot of

want to die now there are a lot of

want to die now there are a lot of people out there who are working on ways

people out there who are working on ways

people out there who are working on ways to live forever some practice calorie

to live forever some practice calorie

to live forever some practice calorie restriction which is eating a very small

restriction which is eating a very small

restriction which is eating a very small amount of food some research cryonics

amount of food some research cryonics

amount of food some research cryonics which is freezing the body to be brought

which is freezing the body to be brought

which is freezing the body to be brought back to life later and as weird as some

back to life later and as weird as some

back to life later and as weird as some of this might sound the problem for my

of this might sound the problem for my

of this might sound the problem for my friend was that none of these people

friend was that none of these people

friend was that none of these people were talking to each other and sharing

were talking to each other and sharing

were talking to each other and sharing the results of their experiments so he

the results of their experiments so he

the results of their experiments so he decided he was going to build an online

decided he was going to build an online

decided he was going to build an online project management tool so that these

project management tool so that these

project management tool so that these people could share data collaborate and

people could share data collaborate and

people could share data collaborate and solve this pesky problem of not dying

solve this pesky problem of not dying

solve this pesky problem of not dying now in 2006 these tools were not so

now in 2006 these tools were not so

now in 2006 these tools were not so common like they are today so when he

common like they are today so when he

common like they are today so when he asked me to join his company I didn’t

asked me to join his company I didn’t

asked me to join his company I didn’t hesitate

hesitate

hesitate I loved the team I loved the vision and

I loved the team I loved the vision and

I loved the team I loved the vision and for me it was a dream job now three

for me it was a dream job now three

for me it was a dream job now three years later and this tool changed my

years later and this tool changed my

years later and this tool changed my life I was working at home when I got a

life I was working at home when I got a

life I was working at home when I got a phone call from a number I didn’t

phone call from a number I didn’t

phone call from a number I didn’t recognize it was the saxophone player

recognize it was the saxophone player

recognize it was the saxophone player for my all-time favorite band the

for my all-time favorite band the

for my all-time favorite band the legendary pink dots now I’d met the band

legendary pink dots now I’d met the band

legendary pink dots now I’d met the band years earlier and told them that they

years earlier and told them that they

years earlier and told them that they should call me if they ever needed

should call me if they ever needed

should call me if they ever needed anything but I never expected them to

anything but I never expected them to

anything but I never expected them to actually call it turns out they needed

actually call it turns out they needed

actually call it turns out they needed someone to go on tour with them to help

someone to go on tour with them to help

someone to go on tour with them to help seed sell CDs and merchandise I tried to

seed sell CDs and merchandise I tried to

seed sell CDs and merchandise I tried to act all cool and calm as I explained

act all cool and calm as I explained

act all cool and calm as I explained that I was gonna have to talk to my boss

that I was gonna have to talk to my boss

that I was gonna have to talk to my boss and arrange a few things but inside I

and arrange a few things but inside I

and arrange a few things but inside I was totally jumping up and down and

was totally jumping up and down and

was totally jumping up and down and screaming

screaming

screaming so the next day I wish Lee went into the

so the next day I wish Lee went into the

so the next day I wish Lee went into the office and approached my boss and I told

office and approached my boss and I told

office and approached my boss and I told him about my dilemma on the one hand I

him about my dilemma on the one hand I

him about my dilemma on the one hand I didn’t want to lose my dream job I

didn’t want to lose my dream job I

didn’t want to lose my dream job I really loved it and on the other hand

really loved it and on the other hand

really loved it and on the other hand there was no way that I was not gonna go

there was no way that I was not gonna go

there was no way that I was not gonna go on tour with my favorite band luckily

on tour with my favorite band luckily

on tour with my favorite band luckily for me he said I built this tool so that

for me he said I built this tool so that

for me he said I built this tool so that we can work from anywhere so here’s a

we can work from anywhere so here’s a

we can work from anywhere so here’s a mobile router have a great time and make

mobile router have a great time and make

mobile router have a great time and make sure to get your work done so during the

sure to get your work done so during the

sure to get your work done so during the day while we were driving long distances

day while we were driving long distances

day while we were driving long distances to get to the next venue I used the

to get to the next venue I used the

to get to the next venue I used the mobile router to log in and work with my

mobile router to log in and work with my

mobile router to log in and work with my team online and at night I sold CDs and

team online and at night I sold CDs and

team online and at night I sold CDs and t-shirts and I met all the fellow fans

t-shirts and I met all the fellow fans

t-shirts and I met all the fellow fans and I had one of the best times of my

and I had one of the best times of my

and I had one of the best times of my whole life and it was a total AHA

whole life and it was a total AHA

whole life and it was a total AHA experience that I could work from

experience that I could work from

experience that I could work from anywhere even a van for ages people have

anywhere even a van for ages people have

anywhere even a van for ages people have been working 9:00 to 5:00 but mobile

been working 9:00 to 5:00 but mobile

been working 9:00 to 5:00 but mobile devices centralized data and all kinds

devices centralized data and all kinds

devices centralized data and all kinds of apps and software are making it

of apps and software are making it

of apps and software are making it easier for us to connect with each other

easier for us to connect with each other

easier for us to connect with each other no matter where we are now not everybody

no matter where we are now not everybody

no matter where we are now not everybody is using the opportunity to run off with

is using the opportunity to run off with

is using the opportunity to run off with their favorite bands or travel to exotic

their favorite bands or travel to exotic

their favorite bands or travel to exotic locations it turns out most people just

locations it turns out most people just

locations it turns out most people just want a little flexibility in their

want a little flexibility in their

want a little flexibility in their schedule in fact most people prefer to

schedule in fact most people prefer to

schedule in fact most people prefer to work a hybrid schedule of some days at

work a hybrid schedule of some days at

work a hybrid schedule of some days at the office with colleagues and some days

the office with colleagues and some days

the office with colleagues and some days alone

alone

alone and the reason productivity I think it’s

and the reason productivity I think it’s

and the reason productivity I think it’s funny because a lot of managers won’t

funny because a lot of managers won’t

funny because a lot of managers won’t allow remote working because they’re

allow remote working because they’re

allow remote working because they’re afraid that the work won’t get done but

afraid that the work won’t get done but

afraid that the work won’t get done but one of the top reasons that people

one of the top reasons that people

one of the top reasons that people request flexibility is in order to be

request flexibility is in order to be

request flexibility is in order to be more productive remote workers aren’t

more productive remote workers aren’t

more productive remote workers aren’t trying to escape doing work we’re trying

trying to escape doing work we’re trying

trying to escape doing work we’re trying to escape the day prison we want to use

to escape the day prison we want to use

to escape the day prison we want to use technology to make better use of our

technology to make better use of our

technology to make better use of our time so we can spend more time doing

time so we can spend more time doing

time so we can spend more time doing things that we love and less time stuck

things that we love and less time stuck

things that we love and less time stuck in traffic but it’s not just about

in traffic but it’s not just about

in traffic but it’s not just about freedom for the employees

freedom for the employees

freedom for the employees companies have a lot to gain as well for

companies have a lot to gain as well for

companies have a lot to gain as well for centuries companies have been hiring the

centuries companies have been hiring the

centuries companies have been hiring the most qualified worker that just happened

most qualified worker that just happened

most qualified worker that just happened to be in a particular location this

to be in a particular location this

to be in a particular location this doesn’t mean that the teams are

doesn’t mean that the teams are

doesn’t mean that the teams are populated by the best and the brightest

populated by the best and the brightest

populated by the best and the brightest just the folks that are nearby or

just the folks that are nearby or

just the folks that are nearby or willing to relocate now not only can

willing to relocate now not only can

willing to relocate now not only can companies get the best and the brightest

companies get the best and the brightest

companies get the best and the brightest they can also get people at a lower cost

they can also get people at a lower cost

they can also get people at a lower cost a software developer in San Francisco

a software developer in San Francisco

a software developer in San Francisco costs significantly more than a

costs significantly more than a

costs significantly more than a developer in Vietnam and that is revenue

developer in Vietnam and that is revenue

developer in Vietnam and that is revenue companies can’t ignore more than that

companies can’t ignore more than that

companies can’t ignore more than that though flexibility allows companies to

though flexibility allows companies to

though flexibility allows companies to keep their existing employees in a

keep their existing employees in a

keep their existing employees in a recent survey just this year 60% of the

recent survey just this year 60% of the

recent survey just this year 60% of the people said that they were quitting or

people said that they were quitting or

people said that they were quitting or they had quit or they were going to quit

they had quit or they were going to quit

they had quit or they were going to quit their jobs that didn’t offer flexibility

their jobs that didn’t offer flexibility

their jobs that didn’t offer flexibility one of my friends has to hire someone to

one of my friends has to hire someone to

one of my friends has to hire someone to take his daughter to school in the

take his daughter to school in the

take his daughter to school in the morning because the office where he

morning because the office where he

morning because the office where he works

works

works requires that he’s there before school

requires that he’s there before school

requires that he’s there before school starts even though there’s no particular

starts even though there’s no particular

starts even though there’s no particular reason that he needs to be there so you

reason that he needs to be there so you

reason that he needs to be there so you can imagine the loyalty that he feels

can imagine the loyalty that he feels

can imagine the loyalty that he feels for that company for the last three

for that company for the last three

for that company for the last three years I’ve been interviewing people on

years I’ve been interviewing people on

years I’ve been interviewing people on my podcast about how to bridge distance

my podcast about how to bridge distance

my podcast about how to bridge distance globally everyone from software

globally everyone from software

globally everyone from software developers to HR directors managers

developers to HR directors managers

developers to HR directors managers neuroscientists even a few folks at NASA

neuroscientists even a few folks at NASA

neuroscientists even a few folks at NASA I’ve been collecting their best

I’ve been collecting their best

I’ve been collecting their best practices and tips for how to make

practices and tips for how to make

practices and tips for how to make remote working not just workable but

remote working not just workable but

remote working not just workable but undeniably productive and I want to

undeniably productive and I want to

undeniably productive and I want to share a couple of the tips with you

share a couple of the tips with you

share a couple of the tips with you today as well as show off some of my

today as well as show off some of my

today as well as show off some of my favorite tools that I found along the

favorite tools that I found along the

favorite tools that I found along the way now to start with and this is gonna

way now to start with and this is gonna

way now to start with and this is gonna sound very basic but it’s kind of an

sound very basic but it’s kind of an

sound very basic but it’s kind of an issue everyone on a remote team needs to

issue everyone on a remote team needs to

issue everyone on a remote team needs to have a rock and fast internet connection

have a rock and fast internet connection

have a rock and fast internet connection we think we want to be in the same room

we think we want to be in the same room

we think we want to be in the same room with people but what we really want is

with people but what we really want is

with people but what we really want is fast communication just like talking to

fast communication just like talking to

fast communication just like talking to the person next to you and we can only

the person next to you and we can only

the person next to you and we can only have that when we have a solid stable

have that when we have a solid stable

have that when we have a solid stable reliable internet connection if we want

reliable internet connection if we want

reliable internet connection if we want to improve the conversation even more we

to improve the conversation even more we

to improve the conversation even more we put on a headset

put on a headset

put on a headset and minimize the background noise the

and minimize the background noise the

and minimize the background noise the barking dog’ and the coffee shop sounds

barking dog’ and the coffee shop sounds

barking dog’ and the coffee shop sounds they’re cute at first but they quickly

they’re cute at first but they quickly

they’re cute at first but they quickly get in the way of a productive

get in the way of a productive

get in the way of a productive conversation when we work together at

conversation when we work together at

conversation when we work together at the office we know what each other are

the office we know what each other are

the office we know what each other are doing because well we can see and we

doing because well we can see and we

doing because well we can see and we hear each other but remote teams the way

hear each other but remote teams the way

hear each other but remote teams the way that we know at each other are doing is

that we know at each other are doing is

that we know at each other are doing is by working out loud this is the online

by working out loud this is the online

by working out loud this is the online version of working in an office instead

version of working in an office instead

version of working in an office instead of walking by people’s cubicles and

of walking by people’s cubicles and

of walking by people’s cubicles and seeing what they’re working on remote

seeing what they’re working on remote

seeing what they’re working on remote teams use tools to show each other what

teams use tools to show each other what

teams use tools to show each other what we’re doing most teams have some sort of

we’re doing most teams have some sort of

we’re doing most teams have some sort of a group instant message system so that

a group instant message system so that

a group instant message system so that they can talk to each other all day but

they can talk to each other all day but

they can talk to each other all day but one of the simplest and most powerful

one of the simplest and most powerful

one of the simplest and most powerful tools that remote teams have at their

tools that remote teams have at their

tools that remote teams have at their disposal is the webcam now I know I know

disposal is the webcam now I know I know

disposal is the webcam now I know I know a lot of people are cringing I can see

a lot of people are cringing I can see

a lot of people are cringing I can see it we don’t like turning the video

it we don’t like turning the video

it we don’t like turning the video cameras on but the sense of team and the

cameras on but the sense of team and the

cameras on but the sense of team and the camaraderie that we get when we see each

camaraderie that we get when we see each

camaraderie that we get when we see each other is way too powerful to ignore one

other is way too powerful to ignore one

other is way too powerful to ignore one of the teams at Spotify uses a Google

of the teams at Spotify uses a Google

of the teams at Spotify uses a Google hangout to work together they’re a

hangout to work together they’re a

hangout to work together they’re a remote team and when their time zones

remote team and when their time zones

remote team and when their time zones overlap they turned the video on with a

overlap they turned the video on with a

overlap they turned the video on with a sound off so this simulates what it’s

sound off so this simulates what it’s

sound off so this simulates what it’s like to be in the same room together and

like to be in the same room together and

like to be in the same room together and when somebody has a question or wants to

when somebody has a question or wants to

when somebody has a question or wants to say something

say something

say something they just unmute themselves now my

they just unmute themselves now my

they just unmute themselves now my remote colleague Gretchen and I we do

remote colleague Gretchen and I we do

remote colleague Gretchen and I we do exactly the opposite we have the video

exactly the opposite we have the video

exactly the opposite we have the video off because it’s too distracting but we

off because it’s too distracting but we

off because it’s too distracting but we have the sound on so we can hear each

have the sound on so we can hear each

have the sound on so we can hear each other and this simulates what it’s like

other and this simulates what it’s like

other and this simulates what it’s like to sit side-by-side and then there’s

to sit side-by-side and then there’s

to sit side-by-side and then there’s some wacky teams like the happy Mele

some wacky teams like the happy Mele

some wacky teams like the happy Mele team who used their webcams to have

team who used their webcams to have

team who used their webcams to have virtual dance parties so lots of things

virtual dance parties so lots of things

virtual dance parties so lots of things are possible

are possible

are possible then there are virtual offices and it’s

then there are virtual offices and it’s

then there are virtual offices and it’s exactly what it sounds like it’s an

exactly what it sounds like it’s an

exactly what it sounds like it’s an office that you go to online when you

office that you go to online when you

office that you go to online when you log in you see a floor plan with a bunch

log in you see a floor plan with a bunch

log in you see a floor plan with a bunch of rooms and the avatars of your fellow

of rooms and the avatars of your fellow

of rooms and the avatars of your fellow logged in colleagues you can move

logged in colleagues you can move

logged in colleagues you can move yourself from room to room just by

yourself from room to room just by

yourself from room to room just by double-clicking on a room but you can

double-clicking on a room but you can

double-clicking on a room but you can only see and hear the people that are in

only see and hear the people that are in

only see and hear the people that are in the same room

the same room

the same room with you just like at the office being

with you just like at the office being

with you just like at the office being able to see where everybody is on this

able to see where everybody is on this

able to see where everybody is on this virtual floorplan gives us a real sense

virtual floorplan gives us a real sense

virtual floorplan gives us a real sense of togetherness and it makes our remote

of togetherness and it makes our remote

of togetherness and it makes our remote team more accessible so instead of

team more accessible so instead of

team more accessible so instead of scheduling a time to talk to somebody we

scheduling a time to talk to somebody we

scheduling a time to talk to somebody we just knock on their virtual door and if

just knock on their virtual door and if

just knock on their virtual door and if you thought virtual offices were far out

you thought virtual offices were far out

you thought virtual offices were far out let me introduce you to telepresence

this simple device allows me to beam in

this simple device allows me to beam in just like on skype except I can move

just like on skype except I can move

just like on skype except I can move myself from side to side or I can nod my

myself from side to side or I can nod my

myself from side to side or I can nod my head up and down now this may not seem

head up and down now this may not seem

head up and down now this may not seem like very much but this movement has a

like very much but this movement has a

like very much but this movement has a very powerful effect for the person

very powerful effect for the person

very powerful effect for the person beaming in I can add it if I’m in an

beaming in I can add it if I’m in an

beaming in I can add it if I’m in an in-person meeting I can move myself to

in-person meeting I can move myself to

in-person meeting I can move myself to see who’s talking or maybe I just want

see who’s talking or maybe I just want

see who’s talking or maybe I just want to look at the whiteboard and for the

to look at the whiteboard and for the

to look at the whiteboard and for the people who are in the flesh this

people who are in the flesh this

people who are in the flesh this movement actually humanizes the person

movement actually humanizes the person

movement actually humanizes the person and gives them a sense of presence in

and gives them a sense of presence in

and gives them a sense of presence in the room and of course it opens up a

the room and of course it opens up a

the room and of course it opens up a whole new form of office humor now other

whole new form of office humor now other

whole new form of office humor now other telepresence robots are bigger and

telepresence robots are bigger and

telepresence robots are bigger and drivable so you can beam into what is

drivable so you can beam into what is

drivable so you can beam into what is basically a tablet on wheels and drive

basically a tablet on wheels and drive

basically a tablet on wheels and drive yourself around using the arrow keys on

yourself around using the arrow keys on

yourself around using the arrow keys on your keyboard half of the people at the

your keyboard half of the people at the

your keyboard half of the people at the suitable technologies office actually

suitable technologies office actually

suitable technologies office actually beam in to work every day and if you

beam in to work every day and if you

beam in to work every day and if you were wondering what it’s like to say hi

were wondering what it’s like to say hi

were wondering what it’s like to say hi to somebody in a robot we can’t shake

to somebody in a robot we can’t shake

to somebody in a robot we can’t shake hands of course what we do instead is

hands of course what we do instead is

hands of course what we do instead is much more 2d with fist bump so it’s

much more 2d with fist bump so it’s

much more 2d with fist bump so it’s clear that the technology has opened up

clear that the technology has opened up

clear that the technology has opened up all kinds of new opportunities for

all kinds of new opportunities for

all kinds of new opportunities for work-life freedom and what’s so

work-life freedom and what’s so

work-life freedom and what’s so particularly exciting for me is that now

particularly exciting for me is that now

particularly exciting for me is that now more than ever we can work on the things

more than ever we can work on the things

more than ever we can work on the things that we like the most while living the

that we like the most while living the

that we like the most while living the lifestyles that we want I mean I got to

lifestyles that we want I mean I got to

lifestyles that we want I mean I got to go on tour with my favorite band while

go on tour with my favorite band while

go on tour with my favorite band while keeping my day job and my colleague Sam

keeping my day job and my colleague Sam

keeping my day job and my colleague Sam she’s pursuing her dream of becoming a

she’s pursuing her dream of becoming a

she’s pursuing her dream of becoming a war journalist in South Sudan while

war journalist in South Sudan while

war journalist in South Sudan while doing mark

doing mark

doing mark for a remote company I want this

for a remote company I want this

for a remote company I want this opportunity and this freedom for

opportunity and this freedom for

opportunity and this freedom for everyone

everyone

everyone many governments have put permits and

many governments have put permits and

many governments have put permits and visas in place in order to restrict

visas in place in order to restrict

visas in place in order to restrict where people can do their work but in

where people can do their work but in

where people can do their work but in the age of borderless technology these

the age of borderless technology these

the age of borderless technology these restrictions are quickly becoming

restrictions are quickly becoming

restrictions are quickly becoming outdated and I’ll end with one of my

outdated and I’ll end with one of my

outdated and I’ll end with one of my favorite an example from one of my

favorite an example from one of my

favorite an example from one of my favorite interviews and that was with

favorite interviews and that was with

favorite interviews and that was with the our loop team in 2015

the our loop team in 2015

the our loop team in 2015 SpaceX announced a competition for the

SpaceX announced a competition for the

SpaceX announced a competition for the Hyperloop pod so they wanted someone to

Hyperloop pod so they wanted someone to

Hyperloop pod so they wanted someone to design a Hyperloop pod now the Hyperloop

design a Hyperloop pod now the Hyperloop

design a Hyperloop pod now the Hyperloop is a super-fast transportation system

is a super-fast transportation system

is a super-fast transportation system that can take a seven hour commute and

that can take a seven hour commute and

that can take a seven hour commute and squeeze it into 30 minutes someone on

squeeze it into 30 minutes someone on

squeeze it into 30 minutes someone on the online platform reddit posted online

the online platform reddit posted online

the online platform reddit posted online that he wanted to join this competition

that he wanted to join this competition

that he wanted to join this competition and asked if there was anybody else who

and asked if there was anybody else who

and asked if there was anybody else who was interested one year later with a

was interested one year later with a

was interested one year later with a team of over 400 remote volunteers from

team of over 400 remote volunteers from

team of over 400 remote volunteers from all over the world most of whom who had

all over the world most of whom who had

all over the world most of whom who had never met each other

never met each other

never met each other they came in finalists in the

they came in finalists in the

they came in finalists in the competition so you can see that we no

competition so you can see that we no

competition so you can see that we no longer need to ask for permission in

longer need to ask for permission in

longer need to ask for permission in order to solve important problems we can

order to solve important problems we can

order to solve important problems we can take solutions into our own hands from

take solutions into our own hands from

take solutions into our own hands from everywhere so maybe you just want a

everywhere so maybe you just want a

everywhere so maybe you just want a little flexibility in your schedule so

little flexibility in your schedule so

little flexibility in your schedule so you can avoid the commuter train for a

you can avoid the commuter train for a

you can avoid the commuter train for a triathlon or walk your kids to school in

triathlon or walk your kids to school in

triathlon or walk your kids to school in the morning and maybe your company needs

the morning and maybe your company needs

the morning and maybe your company needs to expand because you can’t find the

to expand because you can’t find the

to expand because you can’t find the people locally and maybe you want to

people locally and maybe you want to

people locally and maybe you want to design a Hyperloop pod or end aging with

design a Hyperloop pod or end aging with

design a Hyperloop pod or end aging with the current technology it is absolutely

the current technology it is absolutely

the current technology it is absolutely possible to work online as if we’re in

possible to work online as if we’re in

possible to work online as if we’re in the office together and it’s up to us to

the office together and it’s up to us to

the office together and it’s up to us to optimize the technology and learn these

optimize the technology and learn these

optimize the technology and learn these new ways of working I want everybody to

new ways of working I want everybody to

new ways of working I want everybody to be able to work on the things that they

be able to work on the things that they

be able to work on the things that they love the most and I want companies to be

love the most and I want companies to be

love the most and I want companies to be able to hire people who love what they

able to hire people who love what they

able to hire people who love what they do versus people who are just doing

do versus people who are just doing

do versus people who are just doing their jobs because I think that it’s

their jobs because I think that it’s

their jobs because I think that it’s this kind of collaboration that gives us

this kind of collaboration that gives us

this kind of collaboration that gives us superpowers

superpowers

superpowers thank you

”

Be First to Comment

Leave a Reply

Your email address will not be published. Required fields are marked *