hi so there are a lot of jobs out there that make you feel like a robot there
that make you feel like a robot there
that make you feel like a robot there are jobs that you know they don’t want
are jobs that you know they don’t want
are jobs that you know they don’t want you to think for yourself they want you
you to think for yourself they want you
you to think for yourself they want you to just follow instructions I don’t
to just follow instructions I don’t
to just follow instructions I don’t really want you to bring who you are to
really want you to bring who you are to
really want you to bring who you are to the job that you do and the thing that’s
the job that you do and the thing that’s
the job that you do and the thing that’s really terrible about those jobs isn’t
really terrible about those jobs isn’t
really terrible about those jobs isn’t that they stuck to work at all though
that they stuck to work at all though
that they stuck to work at all though they totally do it’s that there’s such a
they totally do it’s that there’s such a
they totally do it’s that there’s such a waste of human potential because when we
waste of human potential because when we
waste of human potential because when we bring ourselves to the work that we do
bring ourselves to the work that we do
bring ourselves to the work that we do we really start to care about it
we really start to care about it
we really start to care about it we start to take responsibility for it
we start to take responsibility for it
we start to take responsibility for it and when we do that we start to care
and when we do that we start to care
and when we do that we start to care about changing the world with our work
about changing the world with our work
about changing the world with our work so how do we bring ourselves to the work
so how do we bring ourselves to the work
so how do we bring ourselves to the work that we do well it’s actually pretty
that we do well it’s actually pretty
that we do well it’s actually pretty simple treat people like humans be a
simple treat people like humans be a
simple treat people like humans be a human but in order to do that there are
human but in order to do that there are
human but in order to do that there are three things you have to bring to work
three things you have to bring to work
three things you have to bring to work with you every single day judgment
with you every single day judgment
with you every single day judgment passion and emotion we’re gonna start
passion and emotion we’re gonna start
passion and emotion we’re gonna start with the easy one judgement seems like
with the easy one judgement seems like
with the easy one judgement seems like something you should be using at work
something you should be using at work
something you should be using at work all the time but when I say judgment I
all the time but when I say judgment I
all the time but when I say judgment I don’t mean just making decisions what I
don’t mean just making decisions what I
don’t mean just making decisions what I do mean is bringing the whole of your
do mean is bringing the whole of your
do mean is bringing the whole of your experience the whole of the person that
experience the whole of the person that
experience the whole of the person that you are to the job that you do take
you are to the job that you do take
you are to the job that you do take responsibility taking responsibility for
responsibility taking responsibility for
responsibility taking responsibility for what you actually want to happen and
what you actually want to happen and
what you actually want to happen and then doing what you think is right so it
then doing what you think is right so it
then doing what you think is right so it still seems like there are a lot of jobs
still seems like there are a lot of jobs
still seems like there are a lot of jobs that should be asking you to do that but
that should be asking you to do that but
that should be asking you to do that but pretty much all the jobs that I’ve
pretty much all the jobs that I’ve
pretty much all the jobs that I’ve worked in heaven except for the one I’m
worked in heaven except for the one I’m
worked in heaven except for the one I’m in now so when I first started at the
in now so when I first started at the
in now so when I first started at the job I’m in now it was actually it was
job I’m in now it was actually it was
job I’m in now it was actually it was actually really difficult to function
actually really difficult to function
actually really difficult to function because I couldn’t figure out that what
because I couldn’t figure out that what
because I couldn’t figure out that what they were doing was not telling me what
they were doing was not telling me what
they were doing was not telling me what to do but asking me to do what I felt
to do but asking me to do what I felt
to do but asking me to do what I felt was right and when I did figure that out
was right and when I did figure that out
was right and when I did figure that out it was like a revelation I immediately
it was like a revelation I immediately
it was like a revelation I immediately took responsibility for the work that I
took responsibility for the work that I
took responsibility for the work that I was doing I immediately cared about it I
was doing I immediately cared about it I
was doing I immediately cared about it I immediately took pride in the outcome of
immediately took pride in the outcome of
immediately took pride in the outcome of it and it completely changed work from a
it and it completely changed work from a
it and it completely changed work from a bunch of instructions that you follow
bunch of instructions that you follow
bunch of instructions that you follow into something that you really feel can
into something that you really feel can
into something that you really feel can change the world and that was amazing so
change the world and that was amazing so
change the world and that was amazing so that bringing who you are to work is the
that bringing who you are to work is the
that bringing who you are to work is the key to that using your real judgment to
key to that using your real judgment to
key to that using your real judgment to make real decisions so how do we get
make real decisions so how do we get
make real decisions so how do we get people to do that well if you’re an
people to do that well if you’re an
people to do that well if you’re an employer which I realize that most
employer which I realize that most
employer which I realize that most people in this room are not right now
people in this room are not right now
people in this room are not right now but you one day will be probably you
but you one day will be probably you
but you one day will be probably you have to actually extend your trust so
have to actually extend your trust so
have to actually extend your trust so that people who work for you or work
that people who work for you or work
that people who work for you or work with you you have to say hey I think you
with you you have to say hey I think you
with you you have to say hey I think you can do this use your best judgment we’ll
can do this use your best judgment we’ll
can do this use your best judgment we’ll see what happens as an employee you have
see what happens as an employee you have
see what happens as an employee you have to ask for the trust that you want it’s
to ask for the trust that you want it’s
to ask for the trust that you want it’s not it’s not actually that difficult and
not it’s not actually that difficult and
not it’s not actually that difficult and the worst thing that can happen is that
the worst thing that can happen is that
the worst thing that can happen is that they can say no well I mean technically
they can say no well I mean technically
they can say no well I mean technically the worst thing that can happen is it
the worst thing that can happen is it
the worst thing that can happen is it you can get fired but that’s probably
you can get fired but that’s probably
you can get fired but that’s probably not gonna happen
not gonna happen
not gonna happen very unlikely what probably will happen
very unlikely what probably will happen
very unlikely what probably will happen is that they will say yes give it a try
is that they will say yes give it a try
is that they will say yes give it a try and even if they don’t they’ll probably
and even if they don’t they’ll probably
and even if they don’t they’ll probably respect you a lot more for asking
respect you a lot more for asking
respect you a lot more for asking so that’s judgment very serious the
so that’s judgment very serious the
so that’s judgment very serious the second one is passion which is the fun
second one is passion which is the fun
second one is passion which is the fun one so the thing about bringing your
one so the thing about bringing your
one so the thing about bringing your passion to work is that it actually it
passion to work is that it actually it
passion to work is that it actually it is about fun it’s about taking the time
is about fun it’s about taking the time
is about fun it’s about taking the time to play with what you love so it’s not
to play with what you love so it’s not
to play with what you love so it’s not necessarily you know talking about the
necessarily you know talking about the
necessarily you know talking about the movie that you watched all weekend or
movie that you watched all weekend or
movie that you watched all weekend or whatever in front of the office although
whatever in front of the office although
whatever in front of the office although that’s a fine way to actually bring some
that’s a fine way to actually bring some
that’s a fine way to actually bring some excitement into work what it is about is
excitement into work what it is about is
excitement into work what it is about is bringing the inspiration and the passion
bringing the inspiration and the passion
bringing the inspiration and the passion the excitement that you have outside of
the excitement that you have outside of
the excitement that you have outside of the office into the work that you do
the office into the work that you do
the office into the work that you do every day so that can be as simple as
every day so that can be as simple as
every day so that can be as simple as just trying to look at your work through
just trying to look at your work through
just trying to look at your work through the lens of something that really
the lens of something that really
the lens of something that really excites you outside of it so for me I
excites you outside of it so for me I
excites you outside of it so for me I love baking I think it’s really fun and
love baking I think it’s really fun and
love baking I think it’s really fun and interesting but it’s not just about the
interesting but it’s not just about the
interesting but it’s not just about the process itself it’s about the sort of
process itself it’s about the sort of
process itself it’s about the sort of alchemy of flour and water and salt and
alchemy of flour and water and salt and
alchemy of flour and water and salt and then like wild animals from the air that
then like wild animals from the air that
then like wild animals from the air that come together and then you come somehow
come together and then you come somehow
come together and then you come somehow magically there’s bread which is so cool
magically there’s bread which is so cool
magically there’s bread which is so cool like and weird and strange and it’s that
like and weird and strange and it’s that
like and weird and strange and it’s that kind of thing so I work in marketing and
kind of thing so I work in marketing and
kind of thing so I work in marketing and we do a lot of things like building apps
we do a lot of things like building apps
we do a lot of things like building apps for companies and it’s shockingly
for companies and it’s shockingly
for companies and it’s shockingly effective to look at something like that
effective to look at something like that
effective to look at something like that through a different lens so when we’re
through a different lens so when we’re
through a different lens so when we’re building an app it’s about creating an
building an app it’s about creating an
building an app it’s about creating an end experience for the user that is
end experience for the user that is
end experience for the user that is cohesive and is exactly what you want
cohesive and is exactly what you want
cohesive and is exactly what you want but there’s all these tiny little parts
but there’s all these tiny little parts
but there’s all these tiny little parts that go into it and somehow that
that go into it and somehow that
that go into it and somehow that interaction with them happens in a way
interaction with them happens in a way
interaction with them happens in a way that becomes greater than the sum of
that becomes greater than the sum of
that becomes greater than the sum of their parts and so when I view view it
their parts and so when I view view it
their parts and so when I view view it through the lens of something like
through the lens of something like
through the lens of something like baking where I’m like how can I make it
baking where I’m like how can I make it
baking where I’m like how can I make it feel as magical and fulfilling and and
feel as magical and fulfilling and and
feel as magical and fulfilling and and warming as baking it completely changes
warming as baking it completely changes
warming as baking it completely changes the outcome of it you know so it’s it
the outcome of it you know so it’s it
the outcome of it you know so it’s it doesn’t necessarily need to be relevant
doesn’t necessarily need to be relevant
doesn’t necessarily need to be relevant to the work that you’re doing it just
to the work that you’re doing it just
to the work that you’re doing it just needs to be something that’s exciting
needs to be something that’s exciting
needs to be something that’s exciting interesting so again how do we bring it
interesting so again how do we bring it
interesting so again how do we bring it into work well if you’re an employer
into work well if you’re an employer
into work well if you’re an employer have people talk about their passions
have people talk about their passions
have people talk about their passions bring it into the workplace and make it
bring it into the workplace and make it
bring it into the workplace and make it okay to discuss that three words for you
okay to discuss that three words for you
okay to discuss that three words for you show and tell it does not get less fun
show and tell it does not get less fun
show and tell it does not get less fun even though you’re not five years old
even though you’re not five years old
even though you’re not five years old and it only takes five minutes as an
and it only takes five minutes as an
and it only takes five minutes as an employee it’s the same thing just think
employee it’s the same thing just think
employee it’s the same thing just think about something that you like and look
about something that you like and look
about something that you like and look at your work through that lens so that’s
at your work through that lens so that’s
at your work through that lens so that’s all you have to do you can also make for
all you have to do you can also make for
all you have to do you can also make for the office everybody likes it so all
the office everybody likes it so all
the office everybody likes it so all right so that’s to judgment and passion
right so that’s to judgment and passion
right so that’s to judgment and passion that leaves us with the tricky one
that leaves us with the tricky one
that leaves us with the tricky one emotion it’s a scary subject it’s hard
emotion it’s a scary subject it’s hard
emotion it’s a scary subject it’s hard to deal with at work when you do a
to deal with at work when you do a
to deal with at work when you do a Google search for emotion at work what
Google search for emotion at work what
Google search for emotion at work what you get is stuff like how not to have an
you get is stuff like how not to have an
you get is stuff like how not to have an emotional outburst at work how to
emotional outburst at work how to
emotional outburst at work how to recover from having had an emotional
recover from having had an emotional
recover from having had an emotional outburst at work how never to have an
outburst at work how never to have an
outburst at work how never to have an emotional outburst at work again so the
emotional outburst at work again so the
emotional outburst at work again so the problem with that is that it’s kind of
problem with that is that it’s kind of
problem with that is that it’s kind of and I’m pretty tired of hearing
and I’m pretty tired of hearing
and I’m pretty tired of hearing about it because ideally the reason you
about it because ideally the reason you
about it because ideally the reason you got into why you’re working in the first
got into why you’re working in the first
got into why you’re working in the first place is because you care about it when
place is because you care about it when
place is because you care about it when you care about something you have
you care about something you have
you care about something you have feelings about it have emotions about it
feelings about it have emotions about it
feelings about it have emotions about it so you should be able to express those
so you should be able to express those
so you should be able to express those at work I’m not talking about crying
at work I’m not talking about crying
at work I’m not talking about crying screaming all the time because that’s
screaming all the time because that’s
screaming all the time because that’s not productive for anybody what I am
not productive for anybody what I am
not productive for anybody what I am talking about is taking a minute to
talking about is taking a minute to
talking about is taking a minute to think about why you feel the way you
think about why you feel the way you
think about why you feel the way you feel and discuss it with the people you
feel and discuss it with the people you
feel and discuss it with the people you work with and say how can we use this to
work with and say how can we use this to
work with and say how can we use this to move the work forward so for me when I’m
move the work forward so for me when I’m
move the work forward so for me when I’m emotional at work it’s not because I’m
emotional at work it’s not because I’m
emotional at work it’s not because I’m tired stuff because I’m overloaded it’s
tired stuff because I’m overloaded it’s
tired stuff because I’m overloaded it’s not because I’m hormonal because that’s
not because I’m hormonal because that’s
not because I’m hormonal because that’s not even a discussion we’re gonna have
not even a discussion we’re gonna have
not even a discussion we’re gonna have it’s because I care it’s because I think
it’s because I care it’s because I think
it’s because I care it’s because I think the work that I can do can make the
the work that I can do can make the
the work that I can do can make the world a little bit better and when it’s
world a little bit better and when it’s
world a little bit better and when it’s not going the way I want it to I’m
not going the way I want it to I’m
not going the way I want it to I’m pissed off about it and I’m like what
pissed off about it and I’m like what
pissed off about it and I’m like what can we do to fix this so that uses
can we do to fix this so that uses
can we do to fix this so that uses emotion at work that discussion of
emotion at work that discussion of
emotion at work that discussion of emotion at work can really be engaging
emotion at work can really be engaging
emotion at work can really be engaging and convincing and motivating for you
and convincing and motivating for you
and convincing and motivating for you and the people that you work with and if
and the people that you work with and if
and the people that you work with and if you’re working with a client it can
you’re working with a client it can
you’re working with a client it can really show them how much you care
really show them how much you care
really show them how much you care sometimes I feel like I care more about
sometimes I feel like I care more about
sometimes I feel like I care more about the work than the clients do but when
the work than the clients do but when
the work than the clients do but when you’re like super into and where you’re
you’re like super into and where you’re
you’re like super into and where you’re super passionate about and something
super passionate about and something
super passionate about and something goes wrong and you’re like oh my gosh we
goes wrong and you’re like oh my gosh we
goes wrong and you’re like oh my gosh we have to fix this the client knows that
have to fix this the client knows that
have to fix this the client knows that you’re on their side and that you guys
you’re on their side and that you guys
you’re on their side and that you guys are moving the work forward together so
are moving the work forward together so
are moving the work forward together so again what do we do about it well as
again what do we do about it well as
again what do we do about it well as employers d stigmatize emotion that’s
employers d stigmatize emotion that’s
employers d stigmatize emotion that’s the key you have to make it okay to talk
the key you have to make it okay to talk
the key you have to make it okay to talk about emotion at work you have to make
about emotion at work you have to make
about emotion at work you have to make it okay for people to have emotions at
it okay for people to have emotions at
it okay for people to have emotions at work you
work you
work you even have to make it okay to cry at work
even have to make it okay to cry at work
even have to make it okay to cry at work sometimes and you have to like let
sometimes and you have to like let
sometimes and you have to like let people understand that you are all
people understand that you are all
people understand that you are all bought in on that and then as an
bought in on that and then as an
bought in on that and then as an employee it’s basically it’s basically
employee it’s basically it’s basically
employee it’s basically it’s basically what I’ve talked about before you have
what I’ve talked about before you have
what I’ve talked about before you have to analyze the emotion that you’re
to analyze the emotion that you’re
to analyze the emotion that you’re feeling and then you have to say how can
feeling and then you have to say how can
feeling and then you have to say how can I use this to move the work forward the
I use this to move the work forward the
I use this to move the work forward the best way to do that is to do it out loud
best way to do that is to do it out loud
best way to do that is to do it out loud it’s to stop in the meeting where you’re
it’s to stop in the meeting where you’re
it’s to stop in the meeting where you’re feeling frustrated or upset or even like
feeling frustrated or upset or even like
feeling frustrated or upset or even like really excited and say hey I’m feeling
really excited and say hey I’m feeling
really excited and say hey I’m feeling really frustrated because the work isn’t
really frustrated because the work isn’t
really frustrated because the work isn’t going well and I think we can achieve
going well and I think we can achieve
going well and I think we can achieve this great thing so what do we do about
this great thing so what do we do about
this great thing so what do we do about it
it
it and and here’s a really important
and and here’s a really important
and and here’s a really important question to ask how do you feel about it
question to ask how do you feel about it
question to ask how do you feel about it because then you get to have a
because then you get to have a
because then you get to have a discussion with your whole team with
discussion with your whole team with
discussion with your whole team with your employers even sometimes with your
your employers even sometimes with your
your employers even sometimes with your client and say let’s all discuss how
client and say let’s all discuss how
client and say let’s all discuss how we’re feeling about it and let’s all you
we’re feeling about it and let’s all you
we’re feeling about it and let’s all you use that collective passion and
use that collective passion and
use that collective passion and excitement and emotion of frustration
excitement and emotion of frustration
excitement and emotion of frustration and move that work forward so that’s it
and move that work forward so that’s it
and move that work forward so that’s it all we have to do is be humans at work
all we have to do is be humans at work
all we have to do is be humans at work we should all get to do that we should
we should all get to do that we should
we should all get to do that we should all get to bring the judgement to make
all get to bring the judgement to make
all get to bring the judgement to make decisions that we think are right we
decisions that we think are right we
decisions that we think are right we should all get to bring the passions
should all get to bring the passions
should all get to bring the passions that make us excited and inspired and we
that make us excited and inspired and we
that make us excited and inspired and we should all get to bring those emotions
should all get to bring those emotions
should all get to bring those emotions that are why we got into the work in the
that are why we got into the work in the
that are why we got into the work in the first place and it’s not because it
first place and it’s not because it
first place and it’s not because it makes the work more fun or because it
makes the work more fun or because it
makes the work more fun or because it makes us work better or because our
makes us work better or because our
makes us work better or because our companies do better when we do that
companies do better when we do that
companies do better when we do that although all those things are true it’s
although all those things are true it’s
although all those things are true it’s because when we care about the work that
because when we care about the work that
because when we care about the work that we do that’s when we start to change the
we do that’s when we start to change the
we do that’s when we start to change the world with it and that after all is the
world with it and that after all is the
world with it and that after all is the whole point thank you
whole point thank you
whole point thank you [Applause]
”
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