
when we meet people for the first time we nearly all ask the same question what
we nearly all ask the same question what
we nearly all ask the same question what do you do and it’s not the most
do you do and it’s not the most
do you do and it’s not the most imaginative question in fact there’s a
imaginative question in fact there’s a
imaginative question in fact there’s a little bit of a boring question but we
little bit of a boring question but we
little bit of a boring question but we use it to make a judgement about the
use it to make a judgement about the
use it to make a judgement about the person we’ve just met are they
person we’ve just met are they
person we’ve just met are they interesting do I want to get to know
interesting do I want to get to know
interesting do I want to get to know them are they powerful are they
them are they powerful are they
them are they powerful are they influential so we use this piece of job
influential so we use this piece of job
influential so we use this piece of job information to make a judgement and an
information to make a judgement and an
information to make a judgement and an assessment about the person we’ve just
assessment about the person we’ve just
assessment about the person we’ve just met the date is very clear now how we
met the date is very clear now how we
met the date is very clear now how we perceive ourselves is very much based on
perceive ourselves is very much based on
perceive ourselves is very much based on the occupation with a job of the role
the occupation with a job of the role
the occupation with a job of the role that we play in society
it creates our identity it creates
it creates our identity it creates purpose and meaning but we also know
purpose and meaning but we also know
purpose and meaning but we also know that others perceive us through the role
that others perceive us through the role
that others perceive us through the role that we do so jobs are really important
that we do so jobs are really important
that we do so jobs are really important jobs matter jobs transform lives now I
jobs matter jobs transform lives now I
jobs matter jobs transform lives now I started my career many many years ago at
started my career many many years ago at
started my career many many years ago at the local authority just across the road
the local authority just across the road
the local authority just across the road I was a 17 year old I’d left school with
I was a 17 year old I’d left school with
I was a 17 year old I’d left school with some basic qualifications and I realized
some basic qualifications and I realized
some basic qualifications and I realized within a couple of years that unless I
within a couple of years that unless I
within a couple of years that unless I got some further qualifications I
got some further qualifications I
got some further qualifications I studied I worked hard I was going to be
studied I worked hard I was going to be
studied I worked hard I was going to be condemned to sort of a quite a boring
condemned to sort of a quite a boring
condemned to sort of a quite a boring administrative job and so that’s what I
administrative job and so that’s what I
administrative job and so that’s what I did I studied in the evenings I worked
did I studied in the evenings I worked
did I studied in the evenings I worked quite hard I took some exams and then lo
quite hard I took some exams and then lo
quite hard I took some exams and then lo and behold a couple of years later I
and behold a couple of years later I
and behold a couple of years later I started to get promoted I studied to
started to get promoted I studied to
started to get promoted I studied to earn more money and I got more
earn more money and I got more
earn more money and I got more interesting and rewarding work but that
interesting and rewarding work but that
interesting and rewarding work but that job that I did all those years ago no
job that I did all those years ago no
job that I did all those years ago no longer exists it’s been automated people
longer exists it’s been automated people
longer exists it’s been automated people doing those types of activities within
doing those types of activities within
doing those types of activities within our organisations no longer exist now we
our organisations no longer exist now we
our organisations no longer exist now we read about on TV or we listen on TV or
read about on TV or we listen on TV or
read about on TV or we listen on TV or watch on TV listen on the radio read
watch on TV listen on the radio read
watch on TV listen on the radio read stuff on newspapers read online about
stuff on newspapers read online about
stuff on newspapers read online about the robots are coming about what a
the robots are coming about what a
the robots are coming about what a artificial intelligence virtual reality
artificial intelligence virtual reality
artificial intelligence virtual reality 3d printing machine learning is going to
3d printing machine learning is going to
3d printing machine learning is going to do to the jobs market and there is
do to the jobs market and there is
do to the jobs market and there is absolutely no doubt that in the next two
absolutely no doubt that in the next two
absolutely no doubt that in the next two decades is going to fundamentally change
decades is going to fundamentally change
decades is going to fundamentally change the jobs market but technology has
the jobs market but technology has
the jobs market but technology has always changed jobs let me just show you
always changed jobs let me just show you
always changed jobs let me just show you a quick video now it’s absolutely true
a quick video now it’s absolutely true
a quick video now it’s absolutely true people were employed at the end of the
people were employed at the end of the
people were employed at the end of the 19th century to go from street to street
19th century to go from street to street
19th century to go from street to street from house to house and knock on
from house to house and knock on
from house to house and knock on people’s windows there was a hundred and
people’s windows there was a hundred and
people’s windows there was a hundred and five thousand people employed to do this
five thousand people employed to do this
five thousand people employed to do this job you know they were waking people up
job you know they were waking people up
job you know they were waking people up to go to the factories and go to the
to go to the factories and go to the
to go to the factories and go to the mines now the piece of technology that
mines now the piece of technology that
mines now the piece of technology that eliminated that job it wasn’t a great
eliminated that job it wasn’t a great
eliminated that job it wasn’t a great piece of IAI or some wonderful computer
piece of IAI or some wonderful computer
piece of IAI or some wonderful computer it was an alarm clock so technology has
it was an alarm clock so technology has
it was an alarm clock so technology has always changed jobs it’s always
always changed jobs it’s always
always changed jobs it’s always destroyed jobs but what it’s normally
destroyed jobs but what it’s normally
destroyed jobs but what it’s normally done is created better paying jobs more
done is created better paying jobs more
done is created better paying jobs more interesting jobs at the same time if we
interesting jobs at the same time if we
interesting jobs at the same time if we go back to the two previous periods of
go back to the two previous periods of
go back to the two previous periods of disruption in the jobs market so from
disruption in the jobs market so from
disruption in the jobs market so from 1870 to 1970 in agriculture we lost
1870 to 1970 in agriculture we lost
1870 to 1970 in agriculture we lost ninety percent of the jobs in that
ninety percent of the jobs in that
ninety percent of the jobs in that hundred year period and that’s as we
hundred year period and that’s as we
hundred year period and that’s as we move from the horse to the tractor and
move from the horse to the tractor and
move from the horse to the tractor and we got some modern farming techniques
we got some modern farming techniques
we got some modern farming techniques between 1950 and 2010 seventy-five
between 1950 and 2010 seventy-five
between 1950 and 2010 seventy-five percent of the jobs in that sixty year
percent of the jobs in that sixty year
percent of the jobs in that sixty year period were eradicated in our factories
period were eradicated in our factories
period were eradicated in our factories and in manufacturing as we started to
and in manufacturing as we started to
and in manufacturing as we started to use robotics lean production to become
use robotics lean production to become
use robotics lean production to become more efficient and more effective in
more efficient and more effective in
more efficient and more effective in producing things so technology has
producing things so technology has
producing things so technology has always destroyed jobs but in those both
always destroyed jobs but in those both
always destroyed jobs but in those both those periods of disruption the jobs
those periods of disruption the jobs
those periods of disruption the jobs that were being created so when we were
that were being created so when we were
that were being created so when we were losing jobs in the factories we are
losing jobs in the factories we are
losing jobs in the factories we are getting more jobs in the service economy
getting more jobs in the service economy
getting more jobs in the service economy more interesting jobs office based jobs
more interesting jobs office based jobs
more interesting jobs office based jobs so technology has always destroyed jobs
so technology has always destroyed jobs
so technology has always destroyed jobs but what we’re going to see and what
but what we’re going to see and what
but what we’re going to see and what we’ve already seen over the last 20
we’ve already seen over the last 20
we’ve already seen over the last 20 years which but which is going to
years which but which is going to
years which but which is going to accelerate in the next 20 years
accelerate in the next 20 years
accelerate in the next 20 years really at decelerate is job polarization
really at decelerate is job polarization
really at decelerate is job polarization let me share some data with you so if
let me share some data with you so if
let me share some data with you so if you look at this graph this is OECD
you look at this graph this is OECD
you look at this graph this is OECD material content data and it shows you
material content data and it shows you
material content data and it shows you the UK or the Great British labor market
the UK or the Great British labor market
the UK or the Great British labor market between 1995 and 2010 and what you can
between 1995 and 2010 and what you can
between 1995 and 2010 and what you can see at the bottom is that black line a
see at the bottom is that black line a
see at the bottom is that black line a low paid low-skilled jobs and there’s
low paid low-skilled jobs and there’s
low paid low-skilled jobs and there’s been growth in those during that 20 year
been growth in those during that 20 year
been growth in those during that 20 year period you can see at the top the dark
period you can see at the top the dark
period you can see at the top the dark blue line there was significant growth
blue line there was significant growth
blue line there was significant growth in high skilled high paid jobs but the
in high skilled high paid jobs but the
in high skilled high paid jobs but the jobs that have been eliminated from our
jobs that have been eliminated from our
jobs that have been eliminated from our labor market are the ones in the middle
labor market are the ones in the middle
labor market are the ones in the middle the middle class jobs the jobs I used to
the middle class jobs the jobs I used to
the middle class jobs the jobs I used to do at ones earth council administrative
do at ones earth council administrative
do at ones earth council administrative think back office of a bank think
think back office of a bank think
think back office of a bank think insurance processing those are the jobs
insurance processing those are the jobs
insurance processing those are the jobs that we have been eradicating now people
that we have been eradicating now people
that we have been eradicating now people often say so why is this different it’s
often say so why is this different it’s
often say so why is this different it’s because it’s opening up a chasm in our
because it’s opening up a chasm in our
because it’s opening up a chasm in our labor market because what traditionally
labor market because what traditionally
labor market because what traditionally people have done is they’ve entered
people have done is they’ve entered
people have done is they’ve entered organizations and they’ve learned and
organizations and they’ve learned and
organizations and they’ve learned and they’ve developed and they’ve taken
they’ve developed and they’ve taken
they’ve developed and they’ve taken exams and then they’ve progressed but
exams and then they’ve progressed but
exams and then they’ve progressed but what we have now and what we’re gonna
what we have now and what we’re gonna
what we have now and what we’re gonna have in the next 10 15 20 years is more
have in the next 10 15 20 years is more
have in the next 10 15 20 years is more people in low paid activity and more
people in low paid activity and more
people in low paid activity and more people in highly skilled activity and
people in highly skilled activity and
people in highly skilled activity and bridging one to the other is going to
bridging one to the other is going to
bridging one to the other is going to become that much more difficult that’s
become that much more difficult that’s
become that much more difficult that’s job polarization and that’s going to
job polarization and that’s going to
job polarization and that’s going to create huge issues not just for
create huge issues not just for
create huge issues not just for businesses not for individuals but for
businesses not for individuals but for
businesses not for individuals but for our society now this isn’t just
our society now this isn’t just
our society now this isn’t just happening in the UK here’s some global
happening in the UK here’s some global
happening in the UK here’s some global data 7 or 6 major economies in the world
data 7 or 6 major economies in the world
data 7 or 6 major economies in the world with a summary on the right hand side
with a summary on the right hand side
with a summary on the right hand side and what this data shows you at the top
and what this data shows you at the top
and what this data shows you at the top in the same 20 year period
in the same 20 year period
in the same 20 year period high-skilled jobs and at the bottom you
high-skilled jobs and at the bottom you
high-skilled jobs and at the bottom you can see the growth in low-skilled jobs
can see the growth in low-skilled jobs
can see the growth in low-skilled jobs and the jobs in the middle are the ones
and the jobs in the middle are the ones
and the jobs in the middle are the ones that are being squeezed out of existence
that are being squeezed out of existence
that are being squeezed out of existence that no longer exist and let’s think
that no longer exist and let’s think
that no longer exist and let’s think about the losers in this type of jobs
about the losers in this type of jobs
about the losers in this type of jobs market so let’s think about graduates
market so let’s think about graduates
market so let’s think about graduates people entering the labor market what
people entering the labor market what
people entering the labor market what sort of jobs are they going to get
sort of jobs are they going to get
sort of jobs are they going to get they’re the ones that are at risk think
they’re the ones that are at risk think
they’re the ones that are at risk think about women return as people returning
about women return as people returning
about women return as people returning to the labor market how do they re-enter
to the labor market how do they re-enter
to the labor market how do they re-enter the labor market often historically is
the labor market often historically is
the labor market often historically is to do these type of activities and then
to do these type of activities and then
to do these type of activities and then get promoted and progress and also think
get promoted and progress and also think
get promoted and progress and also think about people that are potentially like
about people that are potentially like
about people that are potentially like me late bloomers that didn’t go to
me late bloomers that didn’t go to
me late bloomers that didn’t go to university didn’t get the education at
university didn’t get the education at
university didn’t get the education at the beginning how are they going to
the beginning how are they going to
the beginning how are they going to progress so if we start to look at the
progress so if we start to look at the
progress so if we start to look at the jobs market and why we’re gonna get
jobs market and why we’re gonna get
jobs market and why we’re gonna get growth in a low-skilled low paid jobs
growth in a low-skilled low paid jobs
growth in a low-skilled low paid jobs and high skilled jobs there are some
and high skilled jobs there are some
and high skilled jobs there are some factors some important factors think
factors some important factors think
factors some important factors think about some of the jobs at the front of
about some of the jobs at the front of
about some of the jobs at the front of our labor market think coffee shop
our labor market think coffee shop
our labor market think coffee shop barista take personal trainer think
barista take personal trainer think
barista take personal trainer think carer system those jobs are difficult to
carer system those jobs are difficult to
carer system those jobs are difficult to automate they’re difficult for computers
automate they’re difficult for computers
automate they’re difficult for computers to do them in fact impossible but one of
to do them in fact impossible but one of
to do them in fact impossible but one of the other trends that we have in the
the other trends that we have in the
the other trends that we have in the jobs market at the moment created by
jobs market at the moment created by
jobs market at the moment created by technology is the growth of gig working
technology is the growth of gig working
technology is the growth of gig working think uber delivery people delivering
think uber delivery people delivering
think uber delivery people delivering packages to your homes those jobs are
packages to your homes those jobs are
packages to your homes those jobs are growing exponentially often low paid
growing exponentially often low paid
growing exponentially often low paid jobs often jobs with no pension no
jobs often jobs with no pension no
jobs often jobs with no pension no benefits but more importantly no access
benefits but more importantly no access
benefits but more importantly no access to training and development so no
to training and development so no
to training and development so no opportunities to progress at the other
opportunities to progress at the other
opportunities to progress at the other end of the labor market 56% of employers
end of the labor market 56% of employers
end of the labor market 56% of employers today in the UK and this happens right
today in the UK and this happens right
today in the UK and this happens right across the world cannot fill all their
across the world cannot fill all their
across the world cannot fill all their managerial and professional roles there
managerial and professional roles there
managerial and professional roles there are skill and talent shortages but our
are skill and talent shortages but our
are skill and talent shortages but our organizations are going to be competing
organizations are going to be competing
organizations are going to be competing for this talent so what
for this talent so what
for this talent so what means if you happen to have the skill
means if you happen to have the skill
means if you happen to have the skill and you’re in demand is you can choose
and you’re in demand is you can choose
and you’re in demand is you can choose you can choose who you work for you
you can choose who you work for you
you can choose who you work for you could choose the hours you work where
could choose the hours you work where
could choose the hours you work where you work – I work in the office don’t
you work – I work in the office don’t
you work – I work in the office don’t work at the beach though I work from
work at the beach though I work from
work at the beach though I work from home you know the middle-class the
home you know the middle-class the
home you know the middle-class the people that are affluent that are going
people that are affluent that are going
people that are affluent that are going to succeed in our jobs market are the
to succeed in our jobs market are the
to succeed in our jobs market are the ones that are gonna get choice and
ones that are gonna get choice and
ones that are gonna get choice and that’s what we have this chasm open it
that’s what we have this chasm open it
that’s what we have this chasm open it up in the jobs market the other trend
up in the jobs market the other trend
up in the jobs market the other trend that’s worth thinking about because it
that’s worth thinking about because it
that’s worth thinking about because it has a huge impact on our labor market is
has a huge impact on our labor market is
has a huge impact on our labor market is longevity Lynda Gratton and Andrew Scott
longevity Lynda Gratton and Andrew Scott
longevity Lynda Gratton and Andrew Scott Ritenour I wrote a fantastic book that’s
Ritenour I wrote a fantastic book that’s
Ritenour I wrote a fantastic book that’s been published recently called 100 year
been published recently called 100 year
been published recently called 100 year life 90% of our children will be living
life 90% of our children will be living
life 90% of our children will be living to a hundred in the jobs in terms of
to a hundred in the jobs in terms of
to a hundred in the jobs in terms of jobs this means people are going to be
jobs this means people are going to be
jobs this means people are going to be working for 50 60
working for 50 60
working for 50 60 potentially 70 years you know we’ll be
potentially 70 years you know we’ll be
potentially 70 years you know we’ll be retiring in our 80s not in our 50s or
retiring in our 80s not in our 50s or
retiring in our 80s not in our 50s or six things and if you start to think
six things and if you start to think
six things and if you start to think about what I’m saying in terms of those
about what I’m saying in terms of those
about what I’m saying in terms of those low paid alert low skilled jobs people
low paid alert low skilled jobs people
low paid alert low skilled jobs people being trapped not being able to progress
being trapped not being able to progress
being trapped not being able to progress but then we’re potentially condemning
but then we’re potentially condemning
but then we’re potentially condemning millions of people to jobs without
millions of people to jobs without
millions of people to jobs without meaning to jobs without satisfaction
meaning to jobs without satisfaction
meaning to jobs without satisfaction just getting by for 50 or 60 years so
just getting by for 50 or 60 years so
just getting by for 50 or 60 years so this is where I start to identify some
this is where I start to identify some
this is where I start to identify some of the problems for us as a society
of the problems for us as a society
of the problems for us as a society you know this will create greater
you know this will create greater
you know this will create greater inequality we already have Xand
inequality we already have Xand
inequality we already have Xand have-nots it will looks it will push
have-nots it will looks it will push
have-nots it will looks it will push those things to the margins and that
those things to the margins and that
those things to the margins and that inequality will be supported or it will
inequality will be supported or it will
inequality will be supported or it will be another phenomenon we’ll be in work
be another phenomenon we’ll be in work
be another phenomenon we’ll be in work poverty people struggling to get by in
poverty people struggling to get by in
poverty people struggling to get by in those jobs and they will have to do them
those jobs and they will have to do them
those jobs and they will have to do them for 50 or 60 years I think this will
for 50 or 60 years I think this will
for 50 or 60 years I think this will lead to greater dissatisfaction in our
lead to greater dissatisfaction in our
lead to greater dissatisfaction in our society and if you think about some of
society and if you think about some of
society and if you think about some of the election results recently you know
the election results recently you know
the election results recently you know North America the UK but across Europe
North America the UK but across Europe
North America the UK but across Europe that dissatisfaction elite
that dissatisfaction elite
that dissatisfaction elite people often turning to the extreme
people often turning to the extreme
people often turning to the extreme right or the extreme left politically
right or the extreme left politically
right or the extreme left politically you know it leads to people looking for
you know it leads to people looking for
you know it leads to people looking for someone to blame because they’re unhappy
someone to blame because they’re unhappy
someone to blame because they’re unhappy in their lives so these are fundamental
in their lives so these are fundamental
in their lives so these are fundamental challenges not just for our labor market
challenges not just for our labor market
challenges not just for our labor market but for our governments and us so the
but for our governments and us so the
but for our governments and us so the big question the big question is this
big question the big question is this
big question the big question is this how do you build an inclusive
how do you build an inclusive
how do you build an inclusive progressive society when technology is
progressive society when technology is
progressive society when technology is changing jobs and the labor market at
changing jobs and the labor market at
changing jobs and the labor market at warp speed
warp speed
warp speed now many people and I listen to them
now many people and I listen to them
now many people and I listen to them often talk about let’s regulate let’s
often talk about let’s regulate let’s
often talk about let’s regulate let’s legislate let’s slow down the you know
legislate let’s slow down the you know
legislate let’s slow down the you know the speed of this transformation
the speed of this transformation
the speed of this transformation let’s stop people using the technology
let’s stop people using the technology
let’s stop people using the technology that’s widely available but just think
that’s widely available but just think
that’s widely available but just think about the services you know that we use
about the services you know that we use
about the services you know that we use we like speedy taxis we like great food
we like speedy taxis we like great food
we like speedy taxis we like great food being delivered to our door we like hope
being delivered to our door we like hope
being delivered to our door we like hope shopping so we want those services do we
shopping so we want those services do we
shopping so we want those services do we really want to be the Luddites you know
really want to be the Luddites you know
really want to be the Luddites you know from the 19th century you know holding
from the 19th century you know holding
from the 19th century you know holding back progress holding back technology I
back progress holding back technology I
back progress holding back technology I don’t think we do so the solution the
don’t think we do so the solution the
don’t think we do so the solution the art Sun is radical perhaps seismic in
art Sun is radical perhaps seismic in
art Sun is radical perhaps seismic in terms of what government business need
terms of what government business need
terms of what government business need to do the solution is a revolution in a
to do the solution is a revolution in a
to do the solution is a revolution in a lifelong learning we need our schools
lifelong learning we need our schools
lifelong learning we need our schools colleges and universities to move from
colleges and universities to move from
colleges and universities to move from just teaching knowledge you know we can
just teaching knowledge you know we can
just teaching knowledge you know we can get knowledge in two clicks from Google
get knowledge in two clicks from Google
get knowledge in two clicks from Google you know we need our schools to be about
you know we need our schools to be about
you know we need our schools to be about creating creativity using intuition
creating creativity using intuition
creating creativity using intuition getting people to work collaboratively
getting people to work collaboratively
getting people to work collaboratively solving problems that’s what we need our
solving problems that’s what we need our
solving problems that’s what we need our education system to do so that we
education system to do so that we
education system to do so that we prepare people to succeed in tomorrow’s
prepare people to succeed in tomorrow’s
prepare people to succeed in tomorrow’s jobs market we need new ins we need
jobs market we need new ins we need
jobs market we need new ins we need government to create new institutions
government to create new institutions
government to create new institutions new organizations to support the people
new organizations to support the people
new organizations to support the people that are trapped in low paid jobs
that are trapped in low paid jobs
that are trapped in low paid jobs do I get an assessment about my innate
do I get an assessment about my innate
do I get an assessment about my innate ability tell me about my potential help
ability tell me about my potential help
ability tell me about my potential help me think about what I need to study what
me think about what I need to study what
me think about what I need to study what I need to learn to progress within the
I need to learn to progress within the
I need to learn to progress within the labour market
labour market
labour market give me some funding to do
give me some funding to do
give me some funding to do qualifications and training so I’ve got
qualifications and training so I’ve got
qualifications and training so I’ve got a chance of bridging the chasm to
a chance of bridging the chasm to
a chance of bridging the chasm to getting to the high paid the jobs with
getting to the high paid the jobs with
getting to the high paid the jobs with meaning
meaning
meaning so government needs to play its role but
so government needs to play its role but
so government needs to play its role but businesses need to step up as well you
businesses need to step up as well you
businesses need to step up as well you know firstly we need to change how we
know firstly we need to change how we
know firstly we need to change how we hire how we recruit so what we’ve been
hire how we recruit so what we’ve been
hire how we recruit so what we’ve been doing for the last 50 60 years is
doing for the last 50 60 years is
doing for the last 50 60 years is looking at people’s qualifications
looking at people’s qualifications
looking at people’s qualifications looking at their experience often on a
looking at their experience often on a
looking at their experience often on a CV a piece of written information making
CV a piece of written information making
CV a piece of written information making a judgement about who comes for
a judgement about who comes for
a judgement about who comes for interview and then we do a simple
interview and then we do a simple
interview and then we do a simple interview and make a decision about
interview and make a decision about
interview and make a decision about who’s got the job who hasn’t but we’ve
who’s got the job who hasn’t but we’ve
who’s got the job who hasn’t but we’ve known for 30 to 40 years the interviews
known for 30 to 40 years the interviews
known for 30 to 40 years the interviews are very poor predictors of future
are very poor predictors of future
are very poor predictors of future performance they’ve got a good way of
performance they’ve got a good way of
performance they’ve got a good way of predicting who’s the right person for
predicting who’s the right person for
predicting who’s the right person for the job and certainly when you start to
the job and certainly when you start to
the job and certainly when you start to think about the new skills the new
think about the new skills the new
think about the new skills the new capabilities we need to move to an
capabilities we need to move to an
capabilities we need to move to an environment where employers test people
environment where employers test people
environment where employers test people they look at their potential now it
they look at their potential now it
they look at their potential now it requires a little bit more effort but
requires a little bit more effort but
requires a little bit more effort but penguin Random House a book publisher
penguin Random House a book publisher
penguin Random House a book publisher I’ve been doing this for the last three
I’ve been doing this for the last three
I’ve been doing this for the last three years historically they hire graduates
years historically they hire graduates
years historically they hire graduates they decided three years ago not to hire
they decided three years ago not to hire
they decided three years ago not to hire graduates to create an assessment centre
graduates to create an assessment centre
graduates to create an assessment centre they brought together lots of managers
they brought together lots of managers
they brought together lots of managers to look at the talent and the reason
to look at the talent and the reason
to look at the talent and the reason they did that is because they know the
they did that is because they know the
they did that is because they know the more people that look at individuals the
more people that look at individuals the
more people that look at individuals the more you eradicate unconscious bias the
more you eradicate unconscious bias the
more you eradicate unconscious bias the more you look at people’s potential the
more you look at people’s potential the
more you look at people’s potential the more you test people you give them
more you test people you give them
more you test people you give them real-life examples you get them to work
real-life examples you get them to work
real-life examples you get them to work with real members of the team that
with real members of the team that
with real members of the team that they’re going to join now it may
they’re going to join now it may
they’re going to join now it may surprise you but it didn’t surprise me
surprise you but it didn’t surprise me
surprise you but it didn’t surprise me that 50 percent of the people that they
that 50 percent of the people that they
that 50 percent of the people that they took on were non-graduates three years
took on were non-graduates three years
took on were non-graduates three years on the non graduates are performing as
on the non graduates are performing as
on the non graduates are performing as well if not better than the graduates so
well if not better than the graduates so
well if not better than the graduates so we need to think about how we hire and
we need to think about how we hire and
we need to think about how we hire and how we
how we
how we but perhaps even more important in terms
but perhaps even more important in terms
but perhaps even more important in terms of organizations and businesses is we
of organizations and businesses is we
of organizations and businesses is we need to think about how do we unleash
need to think about how do we unleash
need to think about how do we unleash human potential and creativity within
human potential and creativity within
human potential and creativity within our organizations how do we get people
our organizations how do we get people
our organizations how do we get people to solve problems for customers and
to solve problems for customers and
to solve problems for customers and consumers and it’s about leadership and
consumers and it’s about leadership and
consumers and it’s about leadership and culture and ways of working now for us
culture and ways of working now for us
culture and ways of working now for us as people in this room and I think for
as people in this room and I think for
as people in this room and I think for our children and grandchildren many of
our children and grandchildren many of
our children and grandchildren many of you are a lot younger than me so you’re
you are a lot younger than me so you’re
you are a lot younger than me so you’re gonna be in the labor market for quite a
gonna be in the labor market for quite a
gonna be in the labor market for quite a long time I think the challenge for you
long time I think the challenge for you
long time I think the challenge for you is how do you keep yourself up to speed
is how do you keep yourself up to speed
is how do you keep yourself up to speed with a technological change how do you
with a technological change how do you
with a technological change how do you reinvent yourself every five six seven
reinvent yourself every five six seven
reinvent yourself every five six seven 10 years how do you make yourself fit
10 years how do you make yourself fit
10 years how do you make yourself fit for tomorrow’s labor market that means
for tomorrow’s labor market that means
for tomorrow’s labor market that means we need to constantly be learning
we need to constantly be learning
we need to constantly be learning developing and improving ourselves and
developing and improving ourselves and
developing and improving ourselves and then we get to our children you know and
then we get to our children you know and
then we get to our children you know and I think this is the greatest opportunity
I think this is the greatest opportunity
I think this is the greatest opportunity how do we really build on that curiosity
how do we really build on that curiosity
how do we really build on that curiosity if any of you have had three four five
if any of you have had three four five
if any of you have had three four five year olds you know they’re always asking
year olds you know they’re always asking
year olds you know they’re always asking questions why how does that work they’re
questions why how does that work they’re
questions why how does that work they’re always scribbling trying things
always scribbling trying things
always scribbling trying things experimenting how do we capture that
experimenting how do we capture that
experimenting how do we capture that curiosity how do we protect it how do we
curiosity how do we protect it how do we
curiosity how do we protect it how do we nurture it because that’s what’s going
nurture it because that’s what’s going
nurture it because that’s what’s going to make them successful in the society
to make them successful in the society
to make them successful in the society that we’re going to be that we’re moving
that we’re going to be that we’re moving
that we’re going to be that we’re moving towards so I think lifelong learning is
towards so I think lifelong learning is
towards so I think lifelong learning is hugely important it’s important for
hugely important it’s important for
hugely important it’s important for individuals it’s important for
individuals it’s important for
individuals it’s important for organizations and businesses but it’s as
organizations and businesses but it’s as
organizations and businesses but it’s as important for all of us and our society
important for all of us and our society
important for all of us and our society and I think you know if we don’t take
and I think you know if we don’t take
and I think you know if we don’t take action if we don’t do things then I
action if we don’t do things then I
action if we don’t do things then I think we will most probably undermine
think we will most probably undermine
think we will most probably undermine one of the great promises that we make
one of the great promises that we make
one of the great promises that we make from one generation to the next and that
from one generation to the next and that
from one generation to the next and that is if you work hard you study you
is if you work hard you study you
is if you work hard you study you develop yourself your life will be
develop yourself your life will be
develop yourself your life will be better than that of your parents so if
better than that of your parents so if
better than that of your parents so if me lifelong learning is a dream worth
me lifelong learning is a dream worth
me lifelong learning is a dream worth doing thank you
doing thank you
doing thank you [Applause]
”
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