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What Businesses Can Learn from Nonprofits | Tessa Boyd-Caine | TEDxFulbrightSydney


what does philanthropy mean to you do

what does philanthropy mean to you do you think of charity do you think of

you think of charity do you think of

you think of charity do you think of giving do you think of the haves and the

giving do you think of the haves and the

giving do you think of the haves and the have-nots do you think philanthropy is a

have-nots do you think philanthropy is a

have-nots do you think philanthropy is a one-way transaction where wealthy

one-way transaction where wealthy

one-way transaction where wealthy individuals like Bill and Melinda Gates

individuals like Bill and Melinda Gates

individuals like Bill and Melinda Gates like Nikola and Andrew Forrest give

like Nikola and Andrew Forrest give

like Nikola and Andrew Forrest give money to their charity or cause of

money to their charity or cause of

money to their charity or cause of choice maybe you don’t really know what

choice maybe you don’t really know what

choice maybe you don’t really know what philanthropy is that was me until a few

philanthropy is that was me until a few

philanthropy is that was me until a few years ago I didn’t really know what

years ago I didn’t really know what

years ago I didn’t really know what philanthropy was that didn’t stop me

philanthropy was that didn’t stop me

philanthropy was that didn’t stop me having opinions about philanthropy I had

having opinions about philanthropy I had

having opinions about philanthropy I had strong opinions and I was pretty cynical

strong opinions and I was pretty cynical

strong opinions and I was pretty cynical I thought philanthropists were wealthy

I thought philanthropists were wealthy

I thought philanthropists were wealthy individuals who hadn’t paid their fair

individuals who hadn’t paid their fair

individuals who hadn’t paid their fair share of tax who made themselves feel

share of tax who made themselves feel

share of tax who made themselves feel better about that by giving some of

better about that by giving some of

better about that by giving some of their money to people in need and then I

their money to people in need and then I

their money to people in need and then I spent time looking at philanthropy in

spent time looking at philanthropy in

spent time looking at philanthropy in the US as part of a Fulbright

the US as part of a Fulbright

the US as part of a Fulbright scholarship and I learned that one way

scholarship and I learned that one way

scholarship and I learned that one way to think about philanthropy is improving

to think about philanthropy is improving

to think about philanthropy is improving the welfare of others that might be

the welfare of others that might be

the welfare of others that might be through generous financial giving but it

through generous financial giving but it

through generous financial giving but it doesn’t have to be I really like that

doesn’t have to be I really like that

doesn’t have to be I really like that approach to philanthropy because it

approach to philanthropy because it

approach to philanthropy because it means that anyone can be a

means that anyone can be a

means that anyone can be a philanthropist that we can all be

philanthropist that we can all be

philanthropist that we can all be philanthropists I became interested in

philanthropists I became interested in

philanthropists I became interested in how we might expand a culture of

how we might expand a culture of

how we might expand a culture of philanthropy around that idea and I

philanthropy around that idea and I

philanthropy around that idea and I started working more closely

started working more closely

started working more closely particularly with corporate

particularly with corporate

particularly with corporate philanthropists I would go to events put

philanthropists I would go to events put

philanthropists I would go to events put on by corporate foundations talking

on by corporate foundations talking

on by corporate foundations talking about the charities they were supporting

about the charities they were supporting

about the charities they were supporting and along with everyone else in the room

and along with everyone else in the room

and along with everyone else in the room I would be swept up by inspiring tales

I would be swept up by inspiring tales

I would be swept up by inspiring tales of social impact of creative solutions

of social impact of creative solutions

of social impact of creative solutions to deep problems and then invariably

to deep problems and then invariably

to deep problems and then invariably there would be this moment where one

there would be this moment where one

there would be this moment where one executive or another from the corporate

executive or another from the corporate

executive or another from the corporate foundation would make a comment that I

foundation would make a comment that I

foundation would make a comment that I have come to call business planing

have come to call business planing

have come to call business planing explaining it’s like mansplaining but

explaining it’s like mansplaining but

explaining it’s like mansplaining but it’s what businesses do to charities

and the more I watched businesses

and the more I watched businesses business planning the more I realized it

business planning the more I realized it

business planning the more I realized it came from a place where they didn’t

came from a place where they didn’t

came from a place where they didn’t really understand what they were

really understand what they were

really understand what they were supporting the more I understood

supporting the more I understood

supporting the more I understood business planning was a barrier to

business planning was a barrier to

business planning was a barrier to philanthropic effectiveness on one

philanthropic effectiveness on one

philanthropic effectiveness on one occasion the head of philanthropy for a

occasion the head of philanthropy for a

occasion the head of philanthropy for a major tech company was talking about a

major tech company was talking about a

major tech company was talking about a water sanitation charity they were

water sanitation charity they were

water sanitation charity they were supporting in a developing country the

supporting in a developing country the

supporting in a developing country the charity only had two paid staff the rest

charity only had two paid staff the rest

charity only had two paid staff the rest of its workforce were volunteers and

of its workforce were volunteers and

of its workforce were volunteers and they were doing well they’d secured

they were doing well they’d secured

they were doing well they’d secured clean water close to this community for

clean water close to this community for

clean water close to this community for the first time but said the head of

the first time but said the head of

the first time but said the head of foundation the charity is so underfunded

foundation the charity is so underfunded

foundation the charity is so underfunded imagine if they had the resources to

imagine if they had the resources to

imagine if they had the resources to scale up what they’re doing they could

scale up what they’re doing they could

scale up what they’re doing they could really have an impact now if you’re a

really have an impact now if you’re a

really have an impact now if you’re a global tech company you measure success

global tech company you measure success

global tech company you measure success in terms of size and scale those

in terms of size and scale those

in terms of size and scale those measures have dollar signs this

measures have dollar signs this

measures have dollar signs this corporate foundation was applying the

corporate foundation was applying the

corporate foundation was applying the same metrics to its interpretation of

same metrics to its interpretation of

same metrics to its interpretation of the impact of a water sanitation charity

the impact of a water sanitation charity

the impact of a water sanitation charity in a local community in a developing

in a local community in a developing

in a local community in a developing country classic business planning

country classic business planning

country classic business planning because what they’d missed was not only

because what they’d missed was not only

because what they’d missed was not only had this charity achieved its intended

had this charity achieved its intended

had this charity achieved its intended impact it had surpassed it that

impact it had surpassed it that

impact it had surpassed it that volunteer workforce was not a cheap

volunteer workforce was not a cheap

volunteer workforce was not a cheap labor supply they were members of the

labor supply they were members of the

labor supply they were members of the community themselves learning the skills

community themselves learning the skills

community themselves learning the skills to sustain clean water for their own

to sustain clean water for their own

to sustain clean water for their own community beyond the life of a charities

community beyond the life of a charities

community beyond the life of a charities funded project intended impact achieved

funded project intended impact achieved

funded project intended impact achieved and achieved sustainably

and achieved sustainably

and achieved sustainably that’s impact by anyone’s definition of

that’s impact by anyone’s definition of

that’s impact by anyone’s definition of success but it wasn’t evident to the

success but it wasn’t evident to the

success but it wasn’t evident to the corporate foundation that was supporting

corporate foundation that was supporting

corporate foundation that was supporting that work on another occasion a group of

that work on another occasion a group of

that work on another occasion a group of senior executives we’re talking about a

senior executives we’re talking about a

senior executives we’re talking about a charity they were supporting that was

charity they were supporting that was

charity they were supporting that was working with extremely vulnerable women

working with extremely vulnerable women

working with extremely vulnerable women the execs were impressed that the

the execs were impressed that the

the execs were impressed that the charity had managed to maintain the

charity had managed to maintain the

charity had managed to maintain the trust of a group of women who were

trust of a group of women who were

trust of a group of women who were usually extremely socially isolated but

usually extremely socially isolated but

usually extremely socially isolated but the execs were concerned that the

the execs were concerned that the

the execs were concerned that the charity had poor governance they’d had

charity had poor governance they’d had

charity had poor governance they’d had an opportunity to observe one of the

an opportunity to observe one of the

an opportunity to observe one of the charity’s board meetings and they said

charity’s board meetings and they said

charity’s board meetings and they said it was just a bunch of women sitting

it was just a bunch of women sitting

it was just a bunch of women sitting around a kitchen table

around a kitchen table

around a kitchen table now if you’re a stock exchange listed

now if you’re a stock exchange listed

now if you’re a stock exchange listed company your governance is a pretty

company your governance is a pretty

company your governance is a pretty formal affair

formal affair

formal affair you follow formal meeting procedure

you follow formal meeting procedure

you follow formal meeting procedure motions are moved and seconded there’s a

motions are moved and seconded there’s a

motions are moved and seconded there’s a lot of suits around your table and

lot of suits around your table and

lot of suits around your table and there’s probably not a lot of women

there’s probably not a lot of women

there’s probably not a lot of women these execs were taking the same

these execs were taking the same

these execs were taking the same hallmarks of governance that they

hallmarks of governance that they

hallmarks of governance that they understood and applying it to the

understood and applying it to the

understood and applying it to the charity working with this group of women

charity working with this group of women

charity working with this group of women classic business planning because what

classic business planning because what

classic business planning because what they’d missed was that this bunch of

they’d missed was that this bunch of

they’d missed was that this bunch of women sitting around a kitchen table

women sitting around a kitchen table

women sitting around a kitchen table included the women who were using the

included the women who were using the

included the women who were using the service the women who were delivering

service the women who were delivering

service the women who were delivering the service and its funders this was a

the service and its funders this was a

the service and its funders this was a pioneering example of consumer directed

pioneering example of consumer directed

pioneering example of consumer directed care years before those became buzzwords

care years before those became buzzwords

care years before those became buzzwords that we now see right across the social

that we now see right across the social

that we now see right across the social policy landscape but again the

policy landscape but again the

policy landscape but again the foundation supporting that work couldn’t

foundation supporting that work couldn’t

foundation supporting that work couldn’t understand its impact now if I’m so

understand its impact now if I’m so

understand its impact now if I’m so interested in expanding the culture of

interested in expanding the culture of

interested in expanding the culture of philanthropy why am I giving corporate

philanthropy why am I giving corporate

philanthropy why am I giving corporate foundations such a hard time well the

foundations such a hard time well the

foundations such a hard time well the problem with explaining is not just that

problem with explaining is not just that

problem with explaining is not just that it’s patronizing the problem with biz

it’s patronizing the problem with biz

it’s patronizing the problem with biz splaining is that it’s a symptom of a

splaining is that it’s a symptom of a

splaining is that it’s a symptom of a much deeper problem and that is when

much deeper problem and that is when

much deeper problem and that is when philanthropy gives dollars but not

philanthropy gives dollars but not

philanthropy gives dollars but not respect a one way gift of funding no

respect a one way gift of funding no

respect a one way gift of funding no matter how generous is simply a donation

matter how generous is simply a donation

matter how generous is simply a donation the promise of philanthropy is much more

the promise of philanthropy is much more

the promise of philanthropy is much more than that

than that

than that the promise of philanthropy is impact

the promise of philanthropy is impact

the promise of philanthropy is impact but no transaction of funds no matter

but no transaction of funds no matter

but no transaction of funds no matter how compassionately motivated is a

how compassionately motivated is a

how compassionately motivated is a guarantee of impact so philanthropy to

guarantee of impact so philanthropy to

guarantee of impact so philanthropy to be effective it needs to understand the

be effective it needs to understand the

be effective it needs to understand the context to which it’s giving it needs to

context to which it’s giving it needs to

context to which it’s giving it needs to recognize that it’s part of an ecosystem

recognize that it’s part of an ecosystem

recognize that it’s part of an ecosystem and to respect the contribution of

and to respect the contribution of

and to respect the contribution of others in that ecosystem the expertise

others in that ecosystem the expertise

others in that ecosystem the expertise of charities that philanthropists give

of charities that philanthropists give

of charities that philanthropists give to to achieve their mission the lived

to to achieve their mission the lived

to to achieve their mission the lived experience of communities that

experience of communities that

experience of communities that philanthropists and charities work in

philanthropists and charities work in

philanthropists and charities work in work with for philanthropy to be

work with for philanthropy to be

work with for philanthropy to be effective it needs to work in

effective it needs to work in

effective it needs to work in partnership

partnership

partnership I’ve worked with philanthropists who

I’ve worked with philanthropists who

I’ve worked with philanthropists who approach their philanthropy through

approach their philanthropy through

approach their philanthropy through partnership and I’ve seen how effective

partnership and I’ve seen how effective

partnership and I’ve seen how effective it can be I’ve worked with

it can be I’ve worked with

it can be I’ve worked with philanthropists who follow a financial

philanthropists who follow a financial

philanthropists who follow a financial grant by asking what else do you need

grant by asking what else do you need

grant by asking what else do you need who listen to our response and who then

who listen to our response and who then

who listen to our response and who then explore what else they can do to help us

explore what else they can do to help us

explore what else they can do to help us meet those needs it might be by giving

meet those needs it might be by giving

meet those needs it might be by giving us access to the skills of their

us access to the skills of their

us access to the skills of their employees it might be by connecting us

employees it might be by connecting us

employees it might be by connecting us through their relationships with other

through their relationships with other

through their relationships with other businesses it might be by introducing us

businesses it might be by introducing us

businesses it might be by introducing us to organizations who share our values or

to organizations who share our values or

to organizations who share our values or our mission far from be splaining these

our mission far from be splaining these

our mission far from be splaining these are textbook examples of philanthropy

are textbook examples of philanthropy

are textbook examples of philanthropy through partnership and they achieve

through partnership and they achieve

through partnership and they achieve much more than a financial grant alone

much more than a financial grant alone

much more than a financial grant alone of course the responsibility for these

of course the responsibility for these

of course the responsibility for these kinds of these kinds of respectful

kinds of these kinds of respectful

kinds of these kinds of respectful relationships is not only the burden of

relationships is not only the burden of

relationships is not only the burden of philanthropists as charities we need to

philanthropists as charities we need to

philanthropists as charities we need to invest in our relationships with the

invest in our relationships with the

invest in our relationships with the philanthropic community to share our

philanthropic community to share our

philanthropic community to share our values to talk about our work to explain

values to talk about our work to explain

values to talk about our work to explain why we take one approach and not another

why we take one approach and not another

why we take one approach and not another but the return on that investment is not

but the return on that investment is not

but the return on that investment is not just a good relationship with our

just a good relationship with our

just a good relationship with our philanthropic funders it is a

philanthropic funders it is a

philanthropic funders it is a significantly increased impact in our

significantly increased impact in our

significantly increased impact in our ability to meet our charitable our

ability to meet our charitable our

ability to meet our charitable our charitable purpose which is the reason

charitable purpose which is the reason

charitable purpose which is the reason we exist

we exist

we exist in the first place in my own case

in the first place in my own case

in the first place in my own case working with the charity startup it was

working with the charity startup it was

working with the charity startup it was the grant from a foundation that got us

the grant from a foundation that got us

the grant from a foundation that got us off the ground but it was the

off the ground but it was the

off the ground but it was the opportunity for their employees to

opportunity for their employees to

opportunity for their employees to engage with us as skilled volunteers to

engage with us as skilled volunteers to

engage with us as skilled volunteers to share expertise about communications

share expertise about communications

share expertise about communications about Web Design to connect us through

about Web Design to connect us through

about Web Design to connect us through networks that we could never have

networks that we could never have

networks that we could never have achieved ourselves

achieved ourselves

achieved ourselves it was those contributions that helped

it was those contributions that helped

it was those contributions that helped us saw effective philanthropy requires

us saw effective philanthropy requires

us saw effective philanthropy requires philanthropists and charities to listen

philanthropists and charities to listen

philanthropists and charities to listen to each other to learn from each other

to each other to learn from each other

to each other to learn from each other not telling not business planning but

not telling not business planning but

not telling not business planning but listening and learning when

listening and learning when

listening and learning when philanthropists are willing to give and

philanthropists are willing to give and

philanthropists are willing to give and to learn

to learn

to learn when charities are willing to take and

when charities are willing to take and

when charities are willing to take and to teach that is the recipe for

to teach that is the recipe for

to teach that is the recipe for philanthropy through partnership the

philanthropy through partnership the

philanthropy through partnership the recipe for truly effective philanthropy

recipe for truly effective philanthropy

recipe for truly effective philanthropy thank you

thank you

thank you [Applause]

”

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