you know those communications people in your organization right you know who
your organization right you know who
your organization right you know who they are they’re the ones who are always
they are they’re the ones who are always
they are they’re the ones who are always talking they’re the ones who are always
talking they’re the ones who are always
talking they’re the ones who are always talking about messaging the messages you
talking about messaging the messages you
talking about messaging the messages you want to get out and sometimes the
want to get out and sometimes the
want to get out and sometimes the messages you want to stay in and in my
messages you want to stay in and in my
messages you want to stay in and in my career as a communications person I’ve
career as a communications person I’ve
career as a communications person I’ve come to find out a secret and I think
come to find out a secret and I think
come to find out a secret and I think here today with you it’s a good time to
here today with you it’s a good time to
here today with you it’s a good time to share the secret you don’t have to have
share the secret you don’t have to have
share the secret you don’t have to have communications in your title you don’t
communications in your title you don’t
communications in your title you don’t have to be the chief communications
have to be the chief communications
have to be the chief communications officer or the communications director
officer or the communications director
officer or the communications director or the communications associate or be in
or the communications associate or be in
or the communications associate or be in that division to be a communicator in
that division to be a communicator in
that division to be a communicator in fact each of you each of us is a
fact each of you each of us is a
fact each of you each of us is a communicator if the enterprise has tens
communicator if the enterprise has tens
communicator if the enterprise has tens of thousands of people globally or if
of thousands of people globally or if
of thousands of people globally or if the family just has a few around the
the family just has a few around the
the family just has a few around the table we all are communications people
table we all are communications people
table we all are communications people and so today while we talk and while we
and so today while we talk and while we
and so today while we talk and while we visit I’d like to deputize each of you
visit I’d like to deputize each of you
visit I’d like to deputize each of you to think of yourselves as a
to think of yourselves as a
to think of yourselves as a communications person and today as we
communications person and today as we
communications person and today as we speak about communications about the art
speak about communications about the art
speak about communications about the art and the science that go into it I’d like
and the science that go into it I’d like
and the science that go into it I’d like us to think very hard about the need to
us to think very hard about the need to
us to think very hard about the need to retool and how why today is a very good
retool and how why today is a very good
retool and how why today is a very good time in human history for communications
time in human history for communications
time in human history for communications people that’s me
people that’s me
people that’s me that’s you to rethink the way we
that’s you to rethink the way we
that’s you to rethink the way we communicate because communications
communicate because communications
communicate because communications people anywhere whether they’re at the
people anywhere whether they’re at the
people anywhere whether they’re at the corporate level whether they’re
corporate level whether they’re
corporate level whether they’re activists whether they’re doing
activists whether they’re doing
activists whether they’re doing something for the good of a country a
something for the good of a country a
something for the good of a country a people or a good of a community they’re
people or a good of a community they’re
people or a good of a community they’re the culture makers and right now there’s
the culture makers and right now there’s
the culture makers and right now there’s a debate going on around the world who
a debate going on around the world who
a debate going on around the world who are we as a culture what is the culture
are we as a culture what is the culture
are we as a culture what is the culture that we as the people and throughout
that we as the people and throughout
that we as the people and throughout history want to leave for our
history want to leave for our
history want to leave for our grandchildren and for the next
grandchildren and for the next
grandchildren and for the next generations
generations
generations well communications people it’s time
well communications people it’s time
well communications people it’s time that we take stock of what we’re doing
that we take stock of what we’re doing
that we take stock of what we’re doing and how we’re doing it that is an honest
and how we’re doing it that is an honest
and how we’re doing it that is an honest moment for me as a professional who has
moment for me as a professional who has
moment for me as a professional who has the title in my business card but I hope
the title in my business card but I hope
the title in my business card but I hope it’s a chance for us to think about how
it’s a chance for us to think about how
it’s a chance for us to think about how we all do it it’s people now
we all do it it’s people now
we all do it it’s people now communications people love to talk about
communications people love to talk about
communications people love to talk about the fact that everything has changed
the fact that everything has changed
the fact that everything has changed it’s in our DNA
it’s in our DNA
it’s in our DNA in what we love to post and what we’d
in what we love to post and what we’d
in what we love to post and what we’d love to publish we love the fact that we
love to publish we love the fact that we
love to publish we love the fact that we live in an era where it seems like
live in an era where it seems like
live in an era where it seems like everything is new there are new rules
everything is new there are new rules
everything is new there are new rules there are people talking about new power
there are people talking about new power
there are people talking about new power there are people talking about the way
there are people talking about the way
there are people talking about the way the transportation technology the way
the transportation technology the way
the transportation technology the way that ideas are changing everything in
that ideas are changing everything in
that ideas are changing everything in the world around us we love to talk
the world around us we love to talk
the world around us we love to talk about the fact that everything has
about the fact that everything has
about the fact that everything has changed but are we ready for the
changed but are we ready for the
changed but are we ready for the question about what hasn’t let me tell
question about what hasn’t let me tell
question about what hasn’t let me tell you a story about how indeed some things
you a story about how indeed some things
you a story about how indeed some things have changed I’m gonna tell you a story
have changed I’m gonna tell you a story
have changed I’m gonna tell you a story about this thing this was my television
about this thing this was my television
about this thing this was my television set growing up in Pasadena California ah
set growing up in Pasadena California ah
set growing up in Pasadena California ah I loved this thing and on Saturday
I loved this thing and on Saturday
I loved this thing and on Saturday mornings and I can tell that many of you
mornings and I can tell that many of you
mornings and I can tell that many of you probably recognize a machine like this
probably recognize a machine like this
probably recognize a machine like this but on my Saturday mornings I was able
but on my Saturday mornings I was able
but on my Saturday mornings I was able to go up in front of this machine the
to go up in front of this machine the
to go up in front of this machine the seemingly magical thing and I’ve had 13
seemingly magical thing and I’ve had 13
seemingly magical thing and I’ve had 13 choices of things that could happen unto
choices of things that could happen unto
choices of things that could happen unto me that dial represented 13 things that
me that dial represented 13 things that
me that dial represented 13 things that could happen 13 potential moments that
could happen 13 potential moments that
could happen 13 potential moments that could happen to me now I don’t need to
could happen to me now I don’t need to
could happen to me now I don’t need to tell you what not that many years later
tell you what not that many years later
tell you what not that many years later happens when I bring home a television
happens when I bring home a television
happens when I bring home a television to my house that looks like this what is
to my house that looks like this what is
to my house that looks like this what is it that my young daughter barely over
it that my young daughter barely over
it that my young daughter barely over two years old does when I take this
two years old does when I take this
two years old does when I take this machine out of the box in my living room
machine out of the box in my living room
machine out of the box in my living room she walks up to it and she goes like
she walks up to it and she goes like
she walks up to it and she goes like this she swipes that machine
this she swipes that machine
this she swipes that machine instinctively I didn’t give her a lesson
instinctively I didn’t give her a lesson
instinctively I didn’t give her a lesson it didn’t come with the instructions but
it didn’t come with the instructions but
it didn’t come with the instructions but my daughter she was swiping that machine
my daughter she was swiping that machine
my daughter she was swiping that machine and she wasn’t looking for 13 things to
and she wasn’t looking for 13 things to
and she wasn’t looking for 13 things to happen to her she was looking at
happen to her she was looking at
happen to her she was looking at infinite possibilities around the world
infinite possibilities around the world
infinite possibilities around the world and she was going to direct technology
and she was going to direct technology
and she was going to direct technology to do something to feed her
to do something to feed her
to do something to feed her internationally at a global level you
internationally at a global level you
internationally at a global level you could almost see this happening what a
could almost see this happening what a
could almost see this happening what a change because things have changed in
change because things have changed in
change because things have changed in technology for a communicator means that
technology for a communicator means that
technology for a communicator means that our palate is so much bigger the
our palate is so much bigger the
our palate is so much bigger the spectrum that we can use in terms of
spectrum that we can use in terms of
spectrum that we can use in terms of tools and tactics has gotten that much
tools and tactics has gotten that much
tools and tactics has gotten that much more exciting so technology has changed
more exciting so technology has changed
more exciting so technology has changed how we communicate it’s people it means
how we communicate it’s people it means
how we communicate it’s people it means that we live in an era where our reality
that we live in an era where our reality
that we live in an era where our reality includes virtual reality
includes virtual reality
includes virtual reality intelligencia today are talking about
intelligencia today are talking about
intelligencia today are talking about artificial intelligence palette is
artificial intelligence palette is
artificial intelligence palette is amazing today as technology grows and
amazing today as technology grows and
amazing today as technology grows and allows us as communicators to grow our
allows us as communicators to grow our
allows us as communicators to grow our art and our science there’s exciting
art and our science there’s exciting
art and our science there’s exciting things to be had when you realize that
things to be had when you realize that
things to be had when you realize that these people young people spend
these people young people spend
these people young people spend according to a study that came out in
according to a study that came out in
according to a study that came out in 2013 22 hours a day within a reach of
2013 22 hours a day within a reach of
2013 22 hours a day within a reach of their mobile phone so for a communicator
their mobile phone so for a communicator
their mobile phone so for a communicator that’s exciting 22 hours a day someone
that’s exciting 22 hours a day someone
that’s exciting 22 hours a day someone is within a reach of a mechanism that I
is within a reach of a mechanism that I
is within a reach of a mechanism that I as a communicator can use to push out or
as a communicator can use to push out or
as a communicator can use to push out or to engage but as I say this to you I’m
to engage but as I say this to you I’m
to engage but as I say this to you I’m sure you’re seeing that there is a down
sure you’re seeing that there is a down
sure you’re seeing that there is a down side that means that for 22 hours a day
side that means that for 22 hours a day
side that means that for 22 hours a day this person is linked or maybe locked to
this person is linked or maybe locked to
this person is linked or maybe locked to something that is making it exciting for
something that is making it exciting for
something that is making it exciting for me as a communicator it’s making this
me as a communicator it’s making this
me as a communicator it’s making this person more connected is it making this
person more connected is it making this
person more connected is it making this person more human because a similar
person more human because a similar
person more human because a similar study that came out later revealed that
study that came out later revealed that
study that came out later revealed that 80% of people in their bed we will now
80% of people in their bed we will now
80% of people in their bed we will now talk about what happens in their bed 80%
talk about what happens in their bed 80%
talk about what happens in their bed 80% of people when they wake up in the
of people when they wake up in the
of people when they wake up in the morning grab that mobile phone first
morning grab that mobile phone first
morning grab that mobile phone first thing the first thing they do is that
thing the first thing they do is that
thing the first thing they do is that you are we becoming a people today where
you are we becoming a people today where
you are we becoming a people today where even before we stretch we stream even
even before we stretch we stream even
even before we stretch we stream even before in the morning when we wake
before in the morning when we wake
before in the morning when we wake before we pray we post is it happening
before we pray we post is it happening
before we pray we post is it happening that in our beds before we touch we text
that in our beds before we touch we text
that in our beds before we touch we text connectivity is amazing from a
connectivity is amazing from a
connectivity is amazing from a communication standpoint it’s making us
communication standpoint it’s making us
communication standpoint it’s making us more connected is it making us more
more connected is it making us more
more connected is it making us more human these are the questions that as a
human these are the questions that as a
human these are the questions that as a communicator and someone who’s thrilled
communicator and someone who’s thrilled
communicator and someone who’s thrilled by the chance to talk about what’s
by the chance to talk about what’s
by the chance to talk about what’s brighter better and more exciting the
brighter better and more exciting the
brighter better and more exciting the taller the building the more exciting
taller the building the more exciting
taller the building the more exciting the message we as communications people
the message we as communications people
the message we as communications people love to discuss those skylines that look
love to discuss those skylines that look
love to discuss those skylines that look only toward the future in just a few
only toward the future in just a few
only toward the future in just a few years the world in fact will convene in
years the world in fact will convene in
years the world in fact will convene in this city in 2020 the world will come
this city in 2020 the world will come
this city in 2020 the world will come together and Dubai and indeed the
together and Dubai and indeed the
together and Dubai and indeed the conversation there will be about the
conversation there will be about the
conversation there will be about the future communicators like me will be
future communicators like me will be
future communicators like me will be drawn
drawn
drawn to those examples of what’s bringing us
to those examples of what’s bringing us
to those examples of what’s bringing us together through technology what’s a
together through technology what’s a
together through technology what’s a round the corner that’s great
round the corner that’s great
round the corner that’s great but it’s a very good time to ask very
but it’s a very good time to ask very
but it’s a very good time to ask very hard questions about what we communicate
hard questions about what we communicate
hard questions about what we communicate because in a world of social media where
because in a world of social media where
because in a world of social media where a majority of people now have access to
a majority of people now have access to
a majority of people now have access to the Internet and where a majority of
the Internet and where a majority of
the Internet and where a majority of those people use social media every day
those people use social media every day
those people use social media every day what we communicate is determining our
what we communicate is determining our
what we communicate is determining our culture or do we have a chance to take
culture or do we have a chance to take
culture or do we have a chance to take that back and set the rules so that
that back and set the rules so that
that back and set the rules so that we’re sharing a culture that matters to
we’re sharing a culture that matters to
we’re sharing a culture that matters to us technology is a wonderful metaphor
us technology is a wonderful metaphor
us technology is a wonderful metaphor it’s a beautiful messenger but it’s
it’s a beautiful messenger but it’s
it’s a beautiful messenger but it’s human beings that make up the message in
human beings that make up the message in
human beings that make up the message in fact maybe it’s time in this era of
fact maybe it’s time in this era of
fact maybe it’s time in this era of connectivity in an era where technology
connectivity in an era where technology
connectivity in an era where technology the digital era maybe that’s the best
the digital era maybe that’s the best
the digital era maybe that’s the best time for us to be asking the questions
time for us to be asking the questions
time for us to be asking the questions maybe we’ve got it wrong
maybe we’ve got it wrong
maybe we’ve got it wrong maybe the communications people in
maybe the communications people in
maybe the communications people in focusing so much on what’s new on what’s
focusing so much on what’s new on what’s
focusing so much on what’s new on what’s now and what’s next maybe we need
now and what’s next maybe we need
now and what’s next maybe we need someone to remind us that we also need
someone to remind us that we also need
someone to remind us that we also need to be looking back I’m gonna share with
to be looking back I’m gonna share with
to be looking back I’m gonna share with you three stories three examples of
you three stories three examples of
you three stories three examples of three things that I consider masterworks
three things that I consider masterworks
three things that I consider masterworks that have humbled me recently that have
that have humbled me recently that have
that have humbled me recently that have taught me how I as a communicator need
taught me how I as a communicator need
taught me how I as a communicator need to do better and perhaps that we since
to do better and perhaps that we since
to do better and perhaps that we since we’re all communicators need to be
we’re all communicators need to be
we’re all communicators need to be looking a little bit back and a little
looking a little bit back and a little
looking a little bit back and a little bit more beyond I’m gonna share with you
bit more beyond I’m gonna share with you
bit more beyond I’m gonna share with you the story about how a tomb in a painting
the story about how a tomb in a painting
the story about how a tomb in a painting and a doodle reminded me that I need to
and a doodle reminded me that I need to
and a doodle reminded me that I need to ask hard questions about what I’m doing
ask hard questions about what I’m doing
ask hard questions about what I’m doing as a communicator in the digital era a
as a communicator in the digital era a
as a communicator in the digital era a tomb taught me how to look back a tomb
tomb taught me how to look back a tomb
tomb taught me how to look back a tomb here in this beautiful country of India
here in this beautiful country of India
here in this beautiful country of India I’ll never forget the chance that I had
I’ll never forget the chance that I had
I’ll never forget the chance that I had to first visit who Mayans tomb in Delhi
to first visit who Mayans tomb in Delhi
to first visit who Mayans tomb in Delhi a UNESCO World Heritage Site I passed
a UNESCO World Heritage Site I passed
a UNESCO World Heritage Site I passed through the two archways that lead you
through the two archways that lead you
through the two archways that lead you up to the tomb and I was with a friend
up to the tomb and I was with a friend
up to the tomb and I was with a friend and as we came into that site and saw
and as we came into that site and saw
and as we came into that site and saw the beautiful work had been recently
the beautiful work had been recently
the beautiful work had been recently renovated renovated through a
renovated renovated through a
renovated renovated through a partnership a partnership involving the
partnership a partnership involving the
partnership a partnership involving the on trust for culture the u.s.
on trust for culture the u.s.
on trust for culture the u.s. ambassadors fund for preservation and of
ambassadors fund for preservation and of
ambassadors fund for preservation and of course the local officials in the city
course the local officials in the city
course the local officials in the city of Delhi so we walked up into this
of Delhi so we walked up into this
of Delhi so we walked up into this beautiful site the person with me said
beautiful site the person with me said
beautiful site the person with me said now who built that again and we talked
now who built that again and we talked
now who built that again and we talked about the fact that was built by a
about the fact that was built by a
about the fact that was built by a loving wife in memory of her husband the
loving wife in memory of her husband the
loving wife in memory of her husband the emperor Humayun Wow he said she had
emperor Humayun Wow he said she had
emperor Humayun Wow he said she had something to say and indeed cultural
something to say and indeed cultural
something to say and indeed cultural patrimony things like this things 450
patrimony things like this things 450
patrimony things like this things 450 years old that are all around us and in
years old that are all around us and in
years old that are all around us and in this beautiful culture there’s a rich
this beautiful culture there’s a rich
this beautiful culture there’s a rich culture where there’s examples on every
culture where there’s examples on every
culture where there’s examples on every corner a tomb has a message for us in an
corner a tomb has a message for us in an
corner a tomb has a message for us in an era of terabytes because a tomb helps
era of terabytes because a tomb helps
era of terabytes because a tomb helps remind us about what has it changed
remind us about what has it changed
remind us about what has it changed devotion love faith and indeed the
devotion love faith and indeed the
devotion love faith and indeed the partnerships that happen around these
partnerships that happen around these
partnerships that happen around these cultural icons these monuments the
cultural icons these monuments the
cultural icons these monuments the partnerships that are built around them
partnerships that are built around them
partnerships that are built around them tell us stories about what’s happening
tell us stories about what’s happening
tell us stories about what’s happening today about how people of multiple
today about how people of multiple
today about how people of multiple faiths multiple backgrounds different
faiths multiple backgrounds different
faiths multiple backgrounds different origins can come together in partnership
origins can come together in partnership
origins can come together in partnership to preserve something whether or not it
to preserve something whether or not it
to preserve something whether or not it reflects their background and tombs or
reflects their background and tombs or
reflects their background and tombs or monuments these cultural icons will help
monuments these cultural icons will help
monuments these cultural icons will help remind us where we’ve come from we live
remind us where we’ve come from we live
remind us where we’ve come from we live in an era where we can talk about a tomb
in an era where we can talk about a tomb
in an era where we can talk about a tomb today better with more technology with
today better with more technology with
today better with more technology with more facility than ever before are we as
more facility than ever before are we as
more facility than ever before are we as communicators looking back so that we
communicators looking back so that we
communicators looking back so that we can talk about where we want to go a
can talk about where we want to go a
can talk about where we want to go a painting helped remind me that we need
painting helped remind me that we need
painting helped remind me that we need to look beyond you’ll notice that the
to look beyond you’ll notice that the
to look beyond you’ll notice that the tomb the painting and indeed the doodle
tomb the painting and indeed the doodle
tomb the painting and indeed the doodle these are not things that you turn on or
these are not things that you turn on or
these are not things that you turn on or off they don’t have a switch they’re not
off they don’t have a switch they’re not
off they don’t have a switch they’re not Bluetooth enabled but a painting
Bluetooth enabled but a painting
Bluetooth enabled but a painting reminded me that in the digital era we
reminded me that in the digital era we
reminded me that in the digital era we as communicators have a responsibility
as communicators have a responsibility
as communicators have a responsibility the painting that taught me about this
the painting that taught me about this
the painting that taught me about this lives in the beautiful dome end ashanti
lives in the beautiful dome end ashanti
lives in the beautiful dome end ashanti II in France just about an hour or so
II in France just about an hour or so
II in France just about an hour or so outside of Paris and inside the Chateau
outside of Paris and inside the Chateau
outside of Paris and inside the Chateau this beautiful beautiful place inside of
this beautiful beautiful place inside of
this beautiful beautiful place inside of an important collection in fact one of
an important collection in fact one of
an important collection in fact one of the most important collections and all
the most important collections and all
the most important collections and all in France is a painting that was the
in France is a painting that was the
in France is a painting that was the subject
subject
subject of an exhibition just a few months ago I
of an exhibition just a few months ago I
of an exhibition just a few months ago I went to the exhibition hoping that it
went to the exhibition hoping that it
went to the exhibition hoping that it would teach me about France hoping that
would teach me about France hoping that
would teach me about France hoping that I would learn more about the artist and
I would learn more about the artist and
I would learn more about the artist and appreciate more about this collection
appreciate more about this collection
appreciate more about this collection but I left fundamentally changed as a
but I left fundamentally changed as a
but I left fundamentally changed as a communications professional because of
communications professional because of
communications professional because of the painting that was at the heart of
the painting that was at the heart of
the painting that was at the heart of the exhibition the exhibition was all
the exhibition the exhibition was all
the exhibition the exhibition was all about the massacre of the innocence
about the massacre of the innocence
about the massacre of the innocence this is that gut wrenching moment when
this is that gut wrenching moment when
this is that gut wrenching moment when for those of you who remember from the
for those of you who remember from the
for those of you who remember from the Bible
Bible
Bible King Herod ordered the extermination of
King Herod ordered the extermination of
King Herod ordered the extermination of many children under the age of two now
many children under the age of two now
many children under the age of two now this is a theme that is oftentimes used
this is a theme that is oftentimes used
this is a theme that is oftentimes used by artists and indeed during the Baroque
by artists and indeed during the Baroque
by artists and indeed during the Baroque period many artists use this theme many
period many artists use this theme many
period many artists use this theme many artists throughout history have followed
artists throughout history have followed
artists throughout history have followed with it this particular work is by
with it this particular work is by
with it this particular work is by Nicolas Poussin and this masterwork from
Nicolas Poussin and this masterwork from
Nicolas Poussin and this masterwork from the Baroque has within it incredible
the Baroque has within it incredible
the Baroque has within it incredible amounts of emotion in fact the curators
amounts of emotion in fact the curators
amounts of emotion in fact the curators of the exhibit help direct you to that
of the exhibit help direct you to that
of the exhibit help direct you to that emotion in a very smart way and the ads
emotion in a very smart way and the ads
emotion in a very smart way and the ads in the Paris métro leading up to the
in the Paris métro leading up to the
in the Paris métro leading up to the exhibition featured this part of the
exhibition featured this part of the
exhibition featured this part of the painting probably the most harrowing
painting probably the most harrowing
painting probably the most harrowing part of the painting where you see the
part of the painting where you see the
part of the painting where you see the grief and the anguish on the face of
grief and the anguish on the face of
grief and the anguish on the face of this person I asked myself why would
this person I asked myself why would
this person I asked myself why would they use this and publicizing the
they use this and publicizing the
they use this and publicizing the exhibition I’m gonna go learn about an
exhibition I’m gonna go learn about an
exhibition I’m gonna go learn about an artist I’m gonna logo learn about
artist I’m gonna logo learn about
artist I’m gonna logo learn about Poussin I’m gonna go learn about the
Poussin I’m gonna go learn about the
Poussin I’m gonna go learn about the massacre of the innocents will indeed by
massacre of the innocents will indeed by
massacre of the innocents will indeed by the time I left this exhibition the
the time I left this exhibition the
the time I left this exhibition the curators were helping me ask questions
curators were helping me ask questions
curators were helping me ask questions connecting this subject matter to the
connecting this subject matter to the
connecting this subject matter to the subject matter of today to the plight of
subject matter of today to the plight of
subject matter of today to the plight of refugees around the world to how the
refugees around the world to how the
refugees around the world to how the thematic of the massacre of the
thematic of the massacre of the
thematic of the massacre of the innocence and how artists around the
innocence and how artists around the
innocence and how artists around the world indeed photographers indeed people
world indeed photographers indeed people
world indeed photographers indeed people who are chronicling what’s going on
who are chronicling what’s going on
who are chronicling what’s going on around us or those modern or
around us or those modern or
around us or those modern or contemporary artists who are asking
contemporary artists who are asking
contemporary artists who are asking questions are looking beyond the canvas
questions are looking beyond the canvas
questions are looking beyond the canvas to help us ask questions about our
to help us ask questions about our
to help us ask questions about our current day they’re reminding us that
current day they’re reminding us that
current day they’re reminding us that things that might have seemed
things that might have seemed
things that might have seemed unfathomable back then are happening yet
unfathomable back then are happening yet
unfathomable back then are happening yet today so I in an exhibition about
today so I in an exhibition about
today so I in an exhibition about painting came out thinking about the
painting came out thinking about the
painting came out thinking about the millions of people
millions of people
millions of people the worlds were forced to live there
the worlds were forced to live there
the worlds were forced to live there leave their home walking into an
leave their home walking into an
leave their home walking into an exhibition trying to learn something
exhibition trying to learn something
exhibition trying to learn something more about art and appreciate art
more about art and appreciate art
more about art and appreciate art history I left wanting to make sure that
history I left wanting to make sure that
history I left wanting to make sure that my voice was heard about the young
my voice was heard about the young
my voice was heard about the young people who make up over half of the
people who make up over half of the
people who make up over half of the refugees today what a powerful
refugees today what a powerful
refugees today what a powerful communications lesson that had nothing
communications lesson that had nothing
communications lesson that had nothing to do about something to click or
to do about something to click or
to do about something to click or something to share but indeed it changed
something to share but indeed it changed
something to share but indeed it changed me and the way I think about what we’re
me and the way I think about what we’re
me and the way I think about what we’re communicating today about how we need to
communicating today about how we need to
communicating today about how we need to look beyond we live in a high-tech world
look beyond we live in a high-tech world
look beyond we live in a high-tech world and yet there are low-tech examples that
and yet there are low-tech examples that
and yet there are low-tech examples that are high-impact
are high-impact
are high-impact are we as communications people you as
are we as communications people you as
are we as communications people you as your own broadcast network with your own
your own broadcast network with your own
your own broadcast network with your own following and audience and influence are
following and audience and influence are
following and audience and influence are you looking at the cultural patrimony
you looking at the cultural patrimony
you looking at the cultural patrimony the history and making those connections
the history and making those connections
the history and making those connections about what’s happened today in your
about what’s happened today in your
about what’s happened today in your health the education of your community
health the education of your community
health the education of your community and the well-being of our society I had
and the well-being of our society I had
and the well-being of our society I had to ask myself am i doing enough or as I
to ask myself am i doing enough or as I
to ask myself am i doing enough or as I am a communicator so wrapped up in the
am a communicator so wrapped up in the
am a communicator so wrapped up in the tack I’m forgetting to think about the
tack I’m forgetting to think about the
tack I’m forgetting to think about the issues final example of this low-tech
issues final example of this low-tech
issues final example of this low-tech example of something that taught me
example of something that taught me
example of something that taught me something important about communication
something important about communication
something important about communication happened in this very city happened in
happened in this very city happened in
happened in this very city happened in Bangalore the first time when I was here
Bangalore the first time when I was here
Bangalore the first time when I was here what a dynamic place a place where
what a dynamic place a place where
what a dynamic place a place where technology is alive and you live it and
technology is alive and you live it and
technology is alive and you live it and where culture and heritage is alive and
where culture and heritage is alive and
where culture and heritage is alive and you live it well the first time I came
you live it well the first time I came
you live it well the first time I came to Bangalore I arrived I arrived on a
to Bangalore I arrived I arrived on a
to Bangalore I arrived I arrived on a Sunday and I have the opportunity to go
Sunday and I have the opportunity to go
Sunday and I have the opportunity to go to church well I thought I had the
to church well I thought I had the
to church well I thought I had the address right I thought I understood
address right I thought I understood
address right I thought I understood Bangalore traffic which I will never
Bangalore traffic which I will never
Bangalore traffic which I will never understand and I found myself in the
understand and I found myself in the
understand and I found myself in the church an entire hour early now this
church an entire hour early now this
church an entire hour early now this could be historic in my own family
could be historic in my own family
could be historic in my own family because I don’t think anyone in our
because I don’t think anyone in our
because I don’t think anyone in our family has ever been early to church but
family has ever been early to church but
family has ever been early to church but I was there an hour early and the only
I was there an hour early and the only
I was there an hour early and the only other people in the church building were
other people in the church building were
other people in the church building were a family of three a mother a father and
a family of three a mother a father and
a family of three a mother a father and a small girl
a small girl
a small girl well I’m an extrovert I like to meet
well I’m an extrovert I like to meet
well I’m an extrovert I like to meet people I’d like to talk and I was in
people I’d like to talk and I was in
people I’d like to talk and I was in India so I was very excited to connect
India so I was very excited to connect
India so I was very excited to connect with these people but there was no
with these people but there was no
with these people but there was no language in common
language in common
language in common between us I did not speak the language
between us I did not speak the language
between us I did not speak the language that the family spoke they did not speak
that the family spoke they did not speak
that the family spoke they did not speak any English and so there we were for an
any English and so there we were for an
any English and so there we were for an hour
hour
hour a family of three and a lot of me in one
a family of three and a lot of me in one
a family of three and a lot of me in one room well something happened a very
room well something happened a very
room well something happened a very smart mother employed what you might
smart mother employed what you might
smart mother employed what you might have heard of it’s called the doodle
have heard of it’s called the doodle
have heard of it’s called the doodle that’s not the doodle you’re thinking of
that’s not the doodle you’re thinking of
that’s not the doodle you’re thinking of it’s this one
it’s this one
it’s this one taking out a small piece of paper but I
taking out a small piece of paper but I
taking out a small piece of paper but I carry with me in my wallet
carry with me in my wallet
carry with me in my wallet every day I received a masterclass in
every day I received a masterclass in
every day I received a masterclass in communication from a young girl that
communication from a young girl that
communication from a young girl that lives somewhere in this beautiful
lives somewhere in this beautiful
lives somewhere in this beautiful country who was in Bangalore for the
country who was in Bangalore for the
country who was in Bangalore for the first time and found herself caught
first time and found herself caught
first time and found herself caught trapped in a room with me until church
trapped in a room with me until church
trapped in a room with me until church started well let me tell you what the
started well let me tell you what the
started well let me tell you what the girl did she would walk over with her
girl did she would walk over with her
girl did she would walk over with her mother she would draw something on this
mother she would draw something on this
mother she would draw something on this piece of paper one element let’s say the
piece of paper one element let’s say the
piece of paper one element let’s say the house and then she would walk over to me
house and then she would walk over to me
house and then she would walk over to me she would show me the house and that she
she would show me the house and that she
she would show me the house and that she would point to her heart it was
would point to her heart it was
would point to her heart it was important for her that that happened at
important for her that that happened at
important for her that that happened at every turn and then she’d walk back with
every turn and then she’d walk back with
every turn and then she’d walk back with her mother and she’d help her draw the
her mother and she’d help her draw the
her mother and she’d help her draw the tree or maybe the road with the cars on
tree or maybe the road with the cars on
tree or maybe the road with the cars on it and that she’d come over to me and
it and that she’d come over to me and
it and that she’d come over to me and she’d point to her heart she would
she’d point to her heart she would
she’d point to her heart she would almost make a motion that was like a hug
almost make a motion that was like a hug
almost make a motion that was like a hug and she’d go back to her mother it was
and she’d go back to her mother it was
and she’d go back to her mother it was important for her that in between each
important for her that in between each
important for her that in between each of these moments of drawing she showed a
of these moments of drawing she showed a
of these moments of drawing she showed a motion she showed me the action for
motion she showed me the action for
motion she showed me the action for praying she pointed to her family and
praying she pointed to her family and
praying she pointed to her family and she showed her heart this moment
she showed her heart this moment
she showed her heart this moment involved no connectivity it involved no
involved no connectivity it involved no
involved no connectivity it involved no technology it involved no Auto
technology it involved no Auto
technology it involved no Auto translation tool but this young girl
translation tool but this young girl
translation tool but this young girl reminded me that in an era of high tech
reminded me that in an era of high tech
reminded me that in an era of high tech communications we might be forgetting
communications we might be forgetting
communications we might be forgetting the most important the most transcendent
the most important the most transcendent
the most important the most transcendent things of all are we talking about
things of all are we talking about
things of all are we talking about family and faith and feeling are we
family and faith and feeling are we
family and faith and feeling are we talking about those things which maybe
talking about those things which maybe
talking about those things which maybe don’t have the most reach
don’t have the most reach
don’t have the most reach in terms of social media but have the
in terms of social media but have the
in terms of social media but have the most relevance in terms of our humanity
most relevance in terms of our humanity
most relevance in terms of our humanity are we talking about those things on our
are we talking about those things on our
are we talking about those things on our tools are we embracing a conversation
tools are we embracing a conversation
tools are we embracing a conversation where we can share them or we shying
where we can share them or we shying
where we can share them or we shying away from them to only talk about the
away from them to only talk about the
away from them to only talk about the shiny things a little girl in Bangalore
shiny things a little girl in Bangalore
shiny things a little girl in Bangalore has reminded me that in this era of high
has reminded me that in this era of high
has reminded me that in this era of high tech we as communicators have a
tech we as communicators have a
tech we as communicators have a responsibility to think about these
responsibility to think about these
responsibility to think about these things to talk about them or else they
things to talk about them or else they
things to talk about them or else they won’t be part of our modern culture
won’t be part of our modern culture
won’t be part of our modern culture where we’ve been how we look beyond
where we’ve been how we look beyond
where we’ve been how we look beyond what’s happening and how we feel that is
what’s happening and how we feel that is
what’s happening and how we feel that is the palette communicators can be using
the palette communicators can be using
the palette communicators can be using and what’s at stake is huge the health
and what’s at stake is huge the health
and what’s at stake is huge the health of our planet is at stake
of our planet is at stake
of our planet is at stake we live in an era an exciting era where
we live in an era an exciting era where
we live in an era an exciting era where the nations of the world have come
the nations of the world have come
the nations of the world have come together the United Nations has come
together the United Nations has come
together the United Nations has come together and we’re all working toward
together and we’re all working toward
together and we’re all working toward global goals we have goals that lead us
global goals we have goals that lead us
global goals we have goals that lead us to a 2030 where if we can follow and and
to a 2030 where if we can follow and and
to a 2030 where if we can follow and and find the right targets and if we can
find the right targets and if we can
find the right targets and if we can really pursue these paths that are
really pursue these paths that are
really pursue these paths that are innovative that involve technology that
innovative that involve technology that
innovative that involve technology that involve people coming together we can
involve people coming together we can
involve people coming together we can live in a planet that is healthier where
live in a planet that is healthier where
live in a planet that is healthier where there is not poverty where there’s
there is not poverty where there’s
there is not poverty where there’s opportunity for girls and women to go to
opportunity for girls and women to go to
opportunity for girls and women to go to school where there’s opportunity for
school where there’s opportunity for
school where there’s opportunity for people to be born in a healthy
people to be born in a healthy
people to be born in a healthy environment where we can have access to
environment where we can have access to
environment where we can have access to water and sanitation where people can
water and sanitation where people can
water and sanitation where people can live together peacefully that’s a lot at
live together peacefully that’s a lot at
live together peacefully that’s a lot at stake for you communicator that’s a lot
stake for you communicator that’s a lot
stake for you communicator that’s a lot at stake for you the person who in your
at stake for you the person who in your
at stake for you the person who in your hand has a powerful tool of
hand has a powerful tool of
hand has a powerful tool of communication you have social profiles
communication you have social profiles
communication you have social profiles you have mobile phones you have internet
you have mobile phones you have internet
you have mobile phones you have internet connections you have the ability to
connections you have the ability to
connections you have the ability to drive those conversations it’s time for
drive those conversations it’s time for
drive those conversations it’s time for us as communicators to be excited and
us as communicators to be excited and
us as communicators to be excited and energized by the technology around us
energized by the technology around us
energized by the technology around us and as digital age communicators we need
and as digital age communicators we need
and as digital age communicators we need to look back we need to look beyond we
to look back we need to look beyond we
to look back we need to look beyond we need to make connections about what’s
need to make connections about what’s
need to make connections about what’s happening today we need to embrace the
happening today we need to embrace the
happening today we need to embrace the cultural patrimony that’s around us and
cultural patrimony that’s around us and
cultural patrimony that’s around us and share it we need to look inside of us
share it we need to look inside of us
share it we need to look inside of us and talk about feelings talk about our
and talk about feelings talk about our
and talk about feelings talk about our family
family
family talk in respectful ways about our faith
talk in respectful ways about our faith
talk in respectful ways about our faith we as communicators we as people who
we as communicators we as people who
we as communicators we as people who embrace communications as a tool for
embrace communications as a tool for
embrace communications as a tool for change we should be talking not just
change we should be talking not just
change we should be talking not just about platforms but about pluralism
about platforms but about pluralism
about platforms but about pluralism about the fact that we can come together
about the fact that we can come together
about the fact that we can come together and not just tolerate differences among
and not just tolerate differences among
and not just tolerate differences among us but embrace them for the betterment
us but embrace them for the betterment
us but embrace them for the betterment of mankind we after all are the ones who
of mankind we after all are the ones who
of mankind we after all are the ones who can have an impact on culture this is
can have an impact on culture this is
can have an impact on culture this is about not just better connectivity but
about not just better connectivity but
about not just better connectivity but we as communications professionals and
we as communications professionals and
we as communications professionals and people have the chance to be making a
people have the chance to be making a
people have the chance to be making a better livelihood for all thank you
better livelihood for all thank you
better livelihood for all thank you [Applause]
”
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