
[Music] good morning everybody and you know one
good morning everybody and you know one
good morning everybody and you know one thing I want to tell you about myself is
thing I want to tell you about myself is
thing I want to tell you about myself is that I have been engaged in recent
that I have been engaged in recent
that I have been engaged in recent conflict resolution for the last eight
conflict resolution for the last eight
conflict resolution for the last eight years and it has significantly changed
years and it has significantly changed
years and it has significantly changed my life and the life of the people
my life and the life of the people
my life and the life of the people around me and today I bring to you the
around me and today I bring to you the
around me and today I bring to you the watts and why often have you wondered
watts and why often have you wondered
watts and why often have you wondered what is so strange about conflict that
what is so strange about conflict that
what is so strange about conflict that makes nice good intelligent people
makes nice good intelligent people
makes nice good intelligent people around us behave really why do people
around us behave really why do people
around us behave really why do people suddenly change our relatives our
suddenly change our relatives our
suddenly change our relatives our friends and when there is a conflict
friends and when there is a conflict
friends and when there is a conflict they change they do not behave the way
they change they do not behave the way
they change they do not behave the way they should
they should
they should is it because we are different the
is it because we are different the
is it because we are different the answer is probably yes
answer is probably yes
answer is probably yes we come from different economic
we come from different economic
we come from different economic backgrounds different value systems
backgrounds different value systems
backgrounds different value systems different cultures different religions
different cultures different religions
different cultures different religions so we are different now this difference
so we are different now this difference
so we are different now this difference leads to disagreements this disagreement
leads to disagreements this disagreement
leads to disagreements this disagreement causes a problem the problem escalates
causes a problem the problem escalates
causes a problem the problem escalates into a dispute and when is dispute moves
into a dispute and when is dispute moves
into a dispute and when is dispute moves into public space we have a conflict and
into public space we have a conflict and
into public space we have a conflict and this conflict may or may not lead to
this conflict may or may not lead to
this conflict may or may not lead to violence now I’m not talking of violence
violence now I’m not talking of violence
violence now I’m not talking of violence as in people are fighting I’m talking of
as in people are fighting I’m talking of
as in people are fighting I’m talking of violence as in a structural violence
violence as in a structural violence
violence as in a structural violence there is an element of discomfort in
there is an element of discomfort in
there is an element of discomfort in where we are to address this violence I
where we are to address this violence I
where we are to address this violence I counter it with peace with peace the
counter it with peace with peace the
counter it with peace with peace the violence disappears there is a
violence disappears there is a
violence disappears there is a resolution of the conflict the dispute
resolution of the conflict the dispute
resolution of the conflict the dispute gets addressed the problem is resolved
gets addressed the problem is resolved
gets addressed the problem is resolved and the disagreement is disappearing
and the disagreement is disappearing
and the disagreement is disappearing from the table but what remains is the
from the table but what remains is the
from the table but what remains is the differences please no the resolution is
differences please no the resolution is
differences please no the resolution is not about removing our differences
not about removing our differences
not about removing our differences conflict resolution is we are different
conflict resolution is we are different
conflict resolution is we are different let us address we are different let us
let us address we are different let us
let us address we are different let us accept we are different but in spite of
accept we are different but in spite of
accept we are different but in spite of our differences we have to live together
our differences we have to live together
our differences we have to live together now is this easier said than done
now is this easier said than done
now is this easier said than done there’s a scarcity of resources there is
there’s a scarcity of resources there is
there’s a scarcity of resources there is limited amount of time money space there
limited amount of time money space there
limited amount of time money space there is rivalry there’s only one person who
is rivalry there’s only one person who
is rivalry there’s only one person who can come first there is only one job
can come first there is only one job
can come first there is only one job available and naturally we’re going to
available and naturally we’re going to
available and naturally we’re going to be faced with these conflicts personal
be faced with these conflicts personal
be faced with these conflicts personal conflicts that are interpersonal am I in
conflicts that are interpersonal am I in
conflicts that are interpersonal am I in a conflict right now I am I’ve been told
a conflict right now I am I’ve been told
a conflict right now I am I’ve been told to stay in this red dot you know I tend
to stay in this red dot you know I tend
to stay in this red dot you know I tend to like to move around but the conflict
to like to move around but the conflict
to like to move around but the conflict this interpersonal conflict between
this interpersonal conflict between
this interpersonal conflict between these I need to say within this red dot
these I need to say within this red dot
these I need to say within this red dot so sometimes we do not even know we’re
so sometimes we do not even know we’re
so sometimes we do not even know we’re in a conflict are any of you conflicted
in a conflict are any of you conflicted
in a conflict are any of you conflicted right now are you all very comfortable
right now are you all very comfortable
right now are you all very comfortable are you happy sitting where you’re
are you happy sitting where you’re
are you happy sitting where you’re sitting are you happy sitting next to
sitting are you happy sitting next to
sitting are you happy sitting next to the person you’re sitting you know maybe
the person you’re sitting you know maybe
the person you’re sitting you know maybe these are issues we can look at in terms
these are issues we can look at in terms
these are issues we can look at in terms of conflict that is not in the global
of conflict that is not in the global
of conflict that is not in the global context look at her
what do people do in a country with so
what do people do in a country with so let us I’m in this thick disagreement
let us I’m in this thick disagreement
let us I’m in this thick disagreement and in this big disagreement I go and
and in this big disagreement I go and
and in this big disagreement I go and find somebody who’s at fault then I tell
find somebody who’s at fault then I tell
find somebody who’s at fault then I tell the other people why these at fault then
the other people why these at fault then
the other people why these at fault then I try to tell the people why am i
I try to tell the people why am i
I try to tell the people why am i justified I tried to vindicate myself I
justified I tried to vindicate myself I
justified I tried to vindicate myself I try to win friends and people who agree
try to win friends and people who agree
try to win friends and people who agree with me even if they are not my friends
with me even if they are not my friends
with me even if they are not my friends become my friends I want to tell the
become my friends I want to tell the
become my friends I want to tell the whole world I am the victim I have been
whole world I am the victim I have been
whole world I am the victim I have been wronged and when I’m doing this I am
wronged and when I’m doing this I am
wronged and when I’m doing this I am able to gather people around me and I
able to gather people around me and I
able to gather people around me and I formed my own groups no religion
formed my own groups no religion
formed my own groups no religion religion is a big source of conflicts
religion is a big source of conflicts
religion is a big source of conflicts and religion can pretty much come to you
and religion can pretty much come to you
and religion can pretty much come to you in in three phases in life in birth
in in three phases in life in birth
in in three phases in life in birth death and marriage so when you were born
death and marriage so when you were born
death and marriage so when you were born I don’t suppose you knew much about your
I don’t suppose you knew much about your
I don’t suppose you knew much about your religion you know I can see that again
religion you know I can see that again
religion you know I can see that again well here but now that as you’re growing
well here but now that as you’re growing
well here but now that as you’re growing older there’ll be people in your
older there’ll be people in your
older there’ll be people in your families who will may be passing on and
families who will may be passing on and
families who will may be passing on and religions will come to the fore in those
religions will come to the fore in those
religions will come to the fore in those rituals you will get married and you
rituals you will get married and you
rituals you will get married and you know you cannot no religion in marriage
know you cannot no religion in marriage
know you cannot no religion in marriage now as we grow older we get connected
now as we grow older we get connected
now as we grow older we get connected with our religion as we grow older we
with our religion as we grow older we
with our religion as we grow older we get closer to our religion and the
get closer to our religion and the
get closer to our religion and the closer we get you to a religion the
closer we get you to a religion the
closer we get you to a religion the further away and the lesser tolerance we
further away and the lesser tolerance we
further away and the lesser tolerance we become of other people’s religions and
become of other people’s religions and
become of other people’s religions and that creates a source of conflicts you
that creates a source of conflicts you
that creates a source of conflicts you must realize that when you argue long
must realize that when you argue long
must realize that when you argue long enough you forget what you’re arguing
enough you forget what you’re arguing
enough you forget what you’re arguing about no really the procedure taking
about no really the procedure taking
about no really the procedure taking over the substance you heard the story
over the substance you heard the story
over the substance you heard the story about those seven monkeys in a room
about those seven monkeys in a room
about those seven monkeys in a room these seven monkeys in a room and you
these seven monkeys in a room and you
these seven monkeys in a room and you you drop the set of bananas on top and
you drop the set of bananas on top and
you drop the set of bananas on top and one of the monkeys reaches up to grab
one of the monkeys reaches up to grab
one of the monkeys reaches up to grab the bananas in the moment he pulls the
the bananas in the moment he pulls the
the bananas in the moment he pulls the bananas there’s a cold jet spray all
bananas there’s a cold jet spray all
bananas there’s a cold jet spray all around
around
around and all the monkeys freeze so the
and all the monkeys freeze so the
and all the monkeys freeze so the monkeys know every touch the bananas
monkeys know every touch the bananas
monkeys know every touch the bananas they’re gonna freeze now these are seven
they’re gonna freeze now these are seven
they’re gonna freeze now these are seven monkeys of group a now I remove one
monkeys of group a now I remove one
monkeys of group a now I remove one monkey of group a Anna introduces a
monkey of group a Anna introduces a
monkey of group a Anna introduces a monkey of Group B now this monkey has
monkey of Group B now this monkey has
monkey of Group B now this monkey has never been hit with coal jet spray he
never been hit with coal jet spray he
never been hit with coal jet spray he gets into the room he tries to reach the
gets into the room he tries to reach the
gets into the room he tries to reach the bananas the remaining monkeys get
bananas the remaining monkeys get
bananas the remaining monkeys get together grab him and pull him down and
together grab him and pull him down and
together grab him and pull him down and beat him up before he stashed the
beat him up before he stashed the
beat him up before he stashed the bananas because they don’t want to be in
bananas because they don’t want to be in
bananas because they don’t want to be in the coal jet spray but the other monkeys
the coal jet spray but the other monkeys
the coal jet spray but the other monkeys having the experience of this cold
having the experience of this cold
having the experience of this cold spring now I take out another monkey a
spring now I take out another monkey a
spring now I take out another monkey a and introduce monkey b2 and this monkey
and introduce monkey b2 and this monkey
and introduce monkey b2 and this monkey B to seize the bananas and as he grabs
B to seize the bananas and as he grabs
B to seize the bananas and as he grabs out for the bananas all the monkeys get
out for the bananas all the monkeys get
out for the bananas all the monkeys get together pull him down and beat him
together pull him down and beat him
together pull him down and beat him including monkey b1 see monkey buing
including monkey b1 see monkey buing
including monkey b1 see monkey buing there’s no idea why he’s eating in you
there’s no idea why he’s eating in you
there’s no idea why he’s eating in you he’s never been exposed to the cold jet
he’s never been exposed to the cold jet
he’s never been exposed to the cold jet spray but I’m a part of the conflict let
spray but I’m a part of the conflict let
spray but I’m a part of the conflict let me just go ahead and beat it him and
me just go ahead and beat it him and
me just go ahead and beat it him and this is what happens in several
this is what happens in several
this is what happens in several international conflicts as well I mean
international conflicts as well I mean
international conflicts as well I mean whether it’s me or Palestine you will
whether it’s me or Palestine you will
whether it’s me or Palestine you will find that people have lost the focus of
find that people have lost the focus of
find that people have lost the focus of why the conduct is in existence we
why the conduct is in existence we
why the conduct is in existence we create stereotypes so you know I do this
create stereotypes so you know I do this
create stereotypes so you know I do this workshop places and ask people that if I
workshop places and ask people that if I
workshop places and ask people that if I say the word Englishman what are you
say the word Englishman what are you
say the word Englishman what are you thinking and some of them say Englishman
thinking and some of them say Englishman
thinking and some of them say Englishman drink tea now this is no they drink beer
drink tea now this is no they drink beer
drink tea now this is no they drink beer some say Englishmen are prim and proper
some say Englishmen are prim and proper
some say Englishmen are prim and proper the others will say no Englishmen have a
the others will say no Englishmen have a
the others will say no Englishmen have a stiff upper lip
stiff upper lip
stiff upper lip yes Father which Englishman are we
yes Father which Englishman are we
yes Father which Englishman are we talking about it there are over 50
talking about it there are over 50
talking about it there are over 50 million of them but we have created a
million of them but we have created a
million of them but we have created a stereotype our stereotype is always
stereotype our stereotype is always
stereotype our stereotype is always simplified generalization of a group of
simplified generalization of a group of
simplified generalization of a group of persons who have little knowledge of
persons who have little knowledge of
persons who have little knowledge of ours we create prejudice
ours we create prejudice
ours we create prejudice which is a negative hostile feeling
which is a negative hostile feeling
which is a negative hostile feeling about persons or a group of persons
about persons or a group of persons
about persons or a group of persons without a sufficient cause the types of
without a sufficient cause the types of
without a sufficient cause the types of prejudice we have and if you look there
prejudice we have and if you look there
prejudice we have and if you look there you can see some of them are fairly
you can see some of them are fairly
you can see some of them are fairly obvious and some of them are very subtle
obvious and some of them are very subtle
obvious and some of them are very subtle look is it now to all the men here if
look is it now to all the men here if
look is it now to all the men here if you get into a little car clash with
you get into a little car clash with
you get into a little car clash with some young pretty lady
some young pretty lady
some young pretty lady will you be fighting your guts out and
will you be fighting your guts out and
will you be fighting your guts out and if the same person happens to be a
if the same person happens to be a
if the same person happens to be a shabbily dressed driver how would you
shabbily dressed driver how would you
shabbily dressed driver how would you behave so our prejudice obliges us to
behave so our prejudice obliges us to
behave so our prejudice obliges us to enter a conflict in a completely
enter a conflict in a completely
enter a conflict in a completely different perspective and you have
different perspective and you have
different perspective and you have ableism and ages of them which is very
ableism and ages of them which is very
ableism and ages of them which is very common I’m going to see older people the
common I’m going to see older people the
common I’m going to see older people the young people are competent amongst the
young people are competent amongst the
young people are competent amongst the young people the older people are really
young people the older people are really
young people the older people are really not capable of understanding their
not capable of understanding their
not capable of understanding their generation now the ways of resolving a
generation now the ways of resolving a
generation now the ways of resolving a conflict and probably the easiest way of
conflict and probably the easiest way of
conflict and probably the easiest way of resolving a conflict when I’m having
resolving a conflict when I’m having
resolving a conflict when I’m having with another person is shooting it bang
with another person is shooting it bang
with another person is shooting it bang no personal conflict however we realize
no personal conflict however we realize
no personal conflict however we realize that that is not the best way to go
that that is not the best way to go
that that is not the best way to go about it because we have to live with
about it because we have to live with
about it because we have to live with those people in society I intend to a
those people in society I intend to a
those people in society I intend to a conflict with a taxi driver and I don’t
conflict with a taxi driver and I don’t
conflict with a taxi driver and I don’t have to see him again so I just take out
have to see him again so I just take out
have to see him again so I just take out all my guns and go firing away if I am
all my guns and go firing away if I am
all my guns and go firing away if I am gonna have a conflict with my teacher at
gonna have a conflict with my teacher at
gonna have a conflict with my teacher at college I need to resolve it in a
college I need to resolve it in a
college I need to resolve it in a peaceful manner and a peace means
peaceful manner and a peace means
peaceful manner and a peace means different things to different people in
different things to different people in
different things to different people in a pieces contentious so I had this
a pieces contentious so I had this
a pieces contentious so I had this friend of mine who was working in Bosnia
friend of mine who was working in Bosnia
friend of mine who was working in Bosnia and in Bosnia there these two villages
and in Bosnia there these two villages
and in Bosnia there these two villages that were firing guns at each other all
that were firing guns at each other all
that were firing guns at each other all day long and the women and this is a
day long and the women and this is a
day long and the women and this is a very good example how how women have
very good example how how women have
very good example how how women have been involved in peace building and
been involved in peace building and
been involved in peace building and conflict resolution the women got
conflict resolution the women got
conflict resolution the women got together and said to the women of the
together and said to the women of the
together and said to the women of the other side and said can you stop the
other side and said can you stop the
other side and said can you stop the rocket shelling for one hour just stop
rocket shelling for one hour just stop
rocket shelling for one hour just stop it for one hour so we can go out collect
it for one hour so we can go out collect
it for one hour so we can go out collect water wash our clothes look
water wash our clothes look
water wash our clothes look the children and the women of the other
the children and the women of the other
the children and the women of the other side said okay we will tell our men not
side said okay we will tell our men not
side said okay we will tell our men not just do shelling for one hour that one
just do shelling for one hour that one
just do shelling for one hour that one hour became two three four or five and
hour became two three four or five and
hour became two three four or five and ultimately they were shelling each other
ultimately they were shelling each other
ultimately they were shelling each other for one hour now is that piece in the
for one hour now is that piece in the
for one hour now is that piece in the context the answers probably yes if I
context the answers probably yes if I
context the answers probably yes if I look at peace even more different
look at peace even more different
look at peace even more different pleading and I could tell you this this
pleading and I could tell you this this
pleading and I could tell you this this incident about my my another friend it
incident about my my another friend it
incident about my my another friend it was working in Papua New Guinea and
was working in Papua New Guinea and
was working in Papua New Guinea and Papua New Guinea this place of the other
Papua New Guinea this place of the other
Papua New Guinea this place of the other side of the Equator for those of you are
side of the Equator for those of you are
side of the Equator for those of you are not aware and the population is
not aware and the population is
not aware and the population is approximately one the number of
approximately one the number of
approximately one the number of languages spoken in India is 1600 the
languages spoken in India is 1600 the
languages spoken in India is 1600 the number of languages spoken in Papua New
number of languages spoken in Papua New
number of languages spoken in Papua New Guinea is 800 with a population of only
Guinea is 800 with a population of only
Guinea is 800 with a population of only seven million now there are conflicts
seven million now there are conflicts
seven million now there are conflicts there and if one was to take water from
there and if one was to take water from
there and if one was to take water from another tribe area the two would fight
another tribe area the two would fight
another tribe area the two would fight and they would naturally kill and each
and they would naturally kill and each
and they would naturally kill and each the body so my friend working there
the body so my friend working there
the body so my friend working there after several years in the late 1990s
after several years in the late 1990s
after several years in the late 1990s said that after several years of working
said that after several years of working
said that after several years of working all we could convince him to do was not
all we could convince him to do was not
all we could convince him to do was not eat the body but kill they must
eat the body but kill they must
eat the body but kill they must so you see species contextual I mean
so you see species contextual I mean
so you see species contextual I mean I’ll be at peace right now maybe yes
I’ll be at peace right now maybe yes
I’ll be at peace right now maybe yes maybe no there could be different kind
maybe no there could be different kind
maybe no there could be different kind of violence is the thing a role here the
of violence is the thing a role here the
of violence is the thing a role here the do’s and don’ts of conflict resolution
do’s and don’ts of conflict resolution
do’s and don’ts of conflict resolution or resolving a conflict first express
or resolving a conflict first express
or resolving a conflict first express yourself talk to the other person convey
yourself talk to the other person convey
yourself talk to the other person convey your feelings do you think you’re
your feelings do you think you’re
your feelings do you think you’re vulnerable do you think you appear
vulnerable do you think you appear
vulnerable do you think you appear vulnerable vulnerable is sexy no you
vulnerable vulnerable is sexy no you
vulnerable vulnerable is sexy no you will get the other person to talk to you
will get the other person to talk to you
will get the other person to talk to you the other person is not a mind-reader it
the other person is not a mind-reader it
the other person is not a mind-reader it has to hear you
has to hear you
has to hear you second listen in it listening is an
second listen in it listening is an
second listen in it listening is an important part of conversation
important part of conversation
important part of conversation listen acknowledge say yes I heard you I
listen acknowledge say yes I heard you I
listen acknowledge say yes I heard you I acknowledge your pain
acknowledge your pain
acknowledge your pain and when you’re listening look for
and when you’re listening look for
and when you’re listening look for people who agree with you more
people who agree with you more
people who agree with you more importantly look for opposition I enter
importantly look for opposition I enter
importantly look for opposition I enter a boat meeting and I say this is my
a boat meeting and I say this is my
a boat meeting and I say this is my proposal and 10 people raise their hands
proposal and 10 people raise their hands
proposal and 10 people raise their hands and say hey that’s wonderful
and say hey that’s wonderful
and say hey that’s wonderful but the three who did not raise their
but the three who did not raise their
but the three who did not raise their hand are the people who I will be in
hand are the people who I will be in
hand are the people who I will be in conflict with although they didn’t
conflict with although they didn’t
conflict with although they didn’t disagree with me they are the opposition
disagree with me they are the opposition
disagree with me they are the opposition address that issue so once you feel that
address that issue so once you feel that
address that issue so once you feel that you have expressed your need need is met
you have expressed your need need is met
you have expressed your need need is met by the other side you are in a
by the other side you are in a
by the other side you are in a comfortable zone you can solve the
comfortable zone you can solve the
comfortable zone you can solve the conflict if your need is not amenities
conflict if your need is not amenities
conflict if your need is not amenities let’s see how we could take the conflict
let’s see how we could take the conflict
let’s see how we could take the conflict forward and there young people here let
forward and there young people here let
forward and there young people here let me take an example of any one of you and
me take an example of any one of you and
me take an example of any one of you and father right so father says I’m allowing
father right so father says I’m allowing
father right so father says I’m allowing you to go out but you have to be back by
you to go out but you have to be back by
you to go out but you have to be back by 12 o’clock midnight and you’re saying
12 o’clock midnight and you’re saying
12 o’clock midnight and you’re saying dude you know we go out at 11:00
dude you know we go out at 11:00
dude you know we go out at 11:00 so how’s this really gonna work the
so how’s this really gonna work the
so how’s this really gonna work the father says you need to be back home by
father says you need to be back home by
father says you need to be back home by 12 when I was young I was home by 12
12 when I was young I was home by 12
12 when I was young I was home by 12 same but ha you know what’s that got to
same but ha you know what’s that got to
same but ha you know what’s that got to do with my life say dad this is my
do with my life say dad this is my
do with my life say dad this is my lighting father says this is my house so
lighting father says this is my house so
lighting father says this is my house so we got an issue the issue is what is the
we got an issue the issue is what is the
we got an issue the issue is what is the problem the position my solution to the
problem the position my solution to the
problem the position my solution to the problem I will go out come and what main
problem I will go out come and what main
problem I will go out come and what main father says if you go out stay out
father says if you go out stay out
father says if you go out stay out adopted positions if I want all this
adopted positions if I want all this
adopted positions if I want all this let me ask why is my father saying such
let me ask why is my father saying such
let me ask why is my father saying such a thing
a thing
a thing what is his interest is this interesting
what is his interest is this interesting
what is his interest is this interesting can I tell my father my interest is to
can I tell my father my interest is to
can I tell my father my interest is to have a good time
have a good time
have a good time can these two interests coexist can I
can these two interests coexist can I
can these two interests coexist can I have a good time and still be safe the
have a good time and still be safe the
have a good time and still be safe the answers probably yes can I tell my
answers probably yes can I tell my
answers probably yes can I tell my father let’s create options so can I
father let’s create options so can I
father let’s create options so can I tell you that I will not take the car
tell you that I will not take the car
tell you that I will not take the car maybe maybe I’ll call you every half an
maybe maybe I’ll call you every half an
maybe maybe I’ll call you every half an hour and say hello dad
hour and say hello dad
hour and say hello dad checking in I’m alive
checking in I’m alive
checking in I’m alive do you want the telephone numbers of the
do you want the telephone numbers of the
do you want the telephone numbers of the n number of friends on width would you
n number of friends on width would you
n number of friends on width would you like to know where I am I mean even
like to know where I am I mean even
like to know where I am I mean even except for taking your father with you
except for taking your father with you
except for taking your father with you know you can offer these kind of options
know you can offer these kind of options
know you can offer these kind of options is it possible that these options would
is it possible that these options would
is it possible that these options would satisfy the people’s needs what do we
satisfy the people’s needs what do we
satisfy the people’s needs what do we land up doing we take a position the
land up doing we take a position the
land up doing we take a position the position is this is what I am going to
position is this is what I am going to
position is this is what I am going to do never ever do that leave a door open
do never ever do that leave a door open
do never ever do that leave a door open leave a door open for the person you on
leave a door open for the person you on
leave a door open for the person you on conflict with to enter leave a door open
conflict with to enter leave a door open
conflict with to enter leave a door open for you to exist if you can’t leave a
for you to exist if you can’t leave a
for you to exist if you can’t leave a door open leave a window open do not
door open leave a window open do not
door open leave a window open do not take a position from which your ego gets
take a position from which your ego gets
take a position from which your ego gets smashed if you step down now do people
smashed if you step down now do people
smashed if you step down now do people get angry yes do you get angry when
get angry yes do you get angry when
get angry yes do you get angry when people get angry yes should you get
people get angry yes should you get
people get angry yes should you get angry when people get angry no or mostly
angry when people get angry no or mostly
angry when people get angry no or mostly because people get angry they don’t know
because people get angry they don’t know
because people get angry they don’t know what else to do that’s why they get
what else to do that’s why they get
what else to do that’s why they get angry anger is a natural reaction and
angry anger is a natural reaction and
angry anger is a natural reaction and when if they get angry and you get angry
when if they get angry and you get angry
when if they get angry and you get angry can you ever resolve a conflict the
can you ever resolve a conflict the
can you ever resolve a conflict the answer is no be creative be flexible and
answer is no be creative be flexible and
answer is no be creative be flexible and when I say be creative you know if I go
when I say be creative you know if I go
when I say be creative you know if I go to a priest and telling him oh you know
to a priest and telling him oh you know
to a priest and telling him oh you know can I can i smoke while I pray and he
can I can i smoke while I pray and he
can I can i smoke while I pray and he will say no definitely not but if you
will say no definitely not but if you
will say no definitely not but if you ask him him can I pray while I smoke I
ask him him can I pray while I smoke I
ask him him can I pray while I smoke I need to tell you yes son that’s a good
need to tell you yes son that’s a good
need to tell you yes son that’s a good idea you should do that so it all
idea you should do that so it all
idea you should do that so it all depends on how you present the matter
depends on how you present the matter
depends on how you present the matter how you create the listening and be
how you create the listening and be
how you create the listening and be flexible be creative humanize the other
flexible be creative humanize the other
flexible be creative humanize the other person the other person is a human being
person the other person is a human being
person the other person is a human being with certain needs certain desires
with certain needs certain desires
with certain needs certain desires certain morals certain principles if you
certain morals certain principles if you
certain morals certain principles if you objectifies him and you say he’s an
objectifies him and you say he’s an
objectifies him and you say he’s an object it’s easy to hate him it’s very
object it’s easy to hate him it’s very
object it’s easy to hate him it’s very difficult to bring him on the
difficult to bring him on the
difficult to bring him on the conflict-resolution table
conflict-resolution table
conflict-resolution table do not label a person as incompetent
do not label a person as incompetent
do not label a person as incompetent selfish untrustworthy when you label a
selfish untrustworthy when you label a
selfish untrustworthy when you label a person you are addressing his
person you are addressing his
person you are addressing his personality and not the issue the issue
personality and not the issue the issue
personality and not the issue the issue has to be addressed the interests have
has to be addressed the interests have
has to be addressed the interests have to be discovered the position need not
to be discovered the position need not
to be discovered the position need not to be taken and options have to be
to be taken and options have to be
to be taken and options have to be explored never operate with power see
explored never operate with power see
explored never operate with power see father is very easy father says this is
father is very easy father says this is
father is very easy father says this is what I’m gonna do and can you resolve
what I’m gonna do and can you resolve
what I’m gonna do and can you resolve the issue with power you probably will
the issue with power you probably will
the issue with power you probably will have to obey but the power doesn’t
have to obey but the power doesn’t
have to obey but the power doesn’t resolve the conflict in the long okay in
resolve the conflict in the long okay in
resolve the conflict in the long okay in case you don’t you speak to the
case you don’t you speak to the
case you don’t you speak to the Israelites between the Israelis and the
Israelites between the Israelis and the
Israelites between the Israelis and the Palestinians naturally anybody will tell
Palestinians naturally anybody will tell
Palestinians naturally anybody will tell you the Israelis are more powerful and
you the Israelis are more powerful and
you the Israelis are more powerful and about three weeks back I met this
about three weeks back I met this
about three weeks back I met this Palestine in lady anis the Israelis are
Palestine in lady anis the Israelis are
Palestine in lady anis the Israelis are more powerful than you and she said no
more powerful than you and she said no
more powerful than you and she said no we are more powerful we have fought for
we are more powerful we have fought for
we are more powerful we have fought for six years we will fight one another 60
six years we will fight one another 60
six years we will fight one another 60 more so there’s a cost of keeping a
more so there’s a cost of keeping a
more so there’s a cost of keeping a population in subjugation there’s a cost
population in subjugation there’s a cost
population in subjugation there’s a cost of keep leaning there’s a cost to the
of keep leaning there’s a cost to the
of keep leaning there’s a cost to the father of keeping a teenage son or
father of keeping a teenage son or
father of keeping a teenage son or daughter in subjugation apply standards
daughter in subjugation apply standards
daughter in subjugation apply standards when resolving conflicts and I’ll tell
when resolving conflicts and I’ll tell
when resolving conflicts and I’ll tell you when and imperfect peace is always
you when and imperfect peace is always
you when and imperfect peace is always better than a perfect war can I
better than a perfect war can I
better than a perfect war can I absolutely resolve conflicts answer is
absolutely resolve conflicts answer is
absolutely resolve conflicts answer is nor can i resolve conflicts and live
nor can i resolve conflicts and live
nor can i resolve conflicts and live peacefully for the rest of my life
peacefully for the rest of my life
peacefully for the rest of my life answer is no conflicts are like a sand
answer is no conflicts are like a sand
answer is no conflicts are like a sand dune the moment I crossed one there’s a
dune the moment I crossed one there’s a
dune the moment I crossed one there’s a next one so I could learn the talent of
next one so I could learn the talent of
next one so I could learn the talent of resolving conflicts so I would like to
resolving conflicts so I would like to
resolving conflicts so I would like to conduct terror by telling you is that we
conduct terror by telling you is that we
conduct terror by telling you is that we teach lesser by what we say we teach
teach lesser by what we say we teach
teach lesser by what we say we teach less by what we do but we teach the best
less by what we do but we teach the best
less by what we do but we teach the best by the we are address the issue yourself
by the we are address the issue yourself
by the we are address the issue yourself build up a psyche of peace and once you
build up a psyche of peace and once you
build up a psyche of peace and once you build up psyche of peace you will change
build up psyche of peace you will change
build up psyche of peace you will change your thinking you change your thinking
your thinking you change your thinking
your thinking you change your thinking you will change your emotion you change
you will change your emotion you change
you will change your emotion you change your emotion you will change your world
your emotion you will change your world
your emotion you will change your world and you change your words you will
and you change your words you will
and you change your words you will change your action thank you
”
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