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The Think / Feel Conundrum | David Littlejohn | TEDxRoseburg


I am supposed to remind you to think and

I am supposed to remind you to think and turn on your brain and pay attention to

turn on your brain and pay attention to

turn on your brain and pay attention to subtle cues like what I am wearing how I

subtle cues like what I am wearing how I

subtle cues like what I am wearing how I am speaking the fact that I have worn

am speaking the fact that I have worn

am speaking the fact that I have worn glasses the colors that I have chosen

glasses the colors that I have chosen

glasses the colors that I have chosen thank you to my wife for dressing me and

thank you to my wife for dressing me and

thank you to my wife for dressing me and then I will ask you how does it make you

then I will ask you how does it make you

then I will ask you how does it make you feel thank you and in fact the manner of

feel thank you and in fact the manner of

feel thank you and in fact the manner of speaking the entire delivery awkward how

speaking the entire delivery awkward how

speaking the entire delivery awkward how many by show of hands would say that

many by show of hands would say that

many by show of hands would say that this would meet the expectation for

this would meet the expectation for

this would meet the expectation for somebody speaking on this red dot lots

somebody speaking on this red dot lots

somebody speaking on this red dot lots of hands I want to introduce you to

of hands I want to introduce you to

of hands I want to introduce you to something that I call the think feel

something that I call the think feel

something that I call the think feel conundrum now again audience

conundrum now again audience

conundrum now again audience participation by show of hands how many

participation by show of hands how many

participation by show of hands how many people have ever had a time where they

people have ever had a time where they

people have ever had a time where they feel like their heart and their brain

feel like their heart and their brain

feel like their heart and their brain just couldn’t agree and I think that how

just couldn’t agree and I think that how

just couldn’t agree and I think that how many people can’t raise their hand

many people can’t raise their hand

many people can’t raise their hand alright so we know this happens the

alright so we know this happens the

alright so we know this happens the question is why before we get any

question is why before we get any

question is why before we get any further I want to clarify something

further I want to clarify something

further I want to clarify something we’re going to talk about feel today

we’re going to talk about feel today

we’re going to talk about feel today feel is a vague enough term that it’s

feel is a vague enough term that it’s

feel is a vague enough term that it’s important to identify because emotions

important to identify because emotions

important to identify because emotions are a form of feeling but I’m talking

are a form of feeling but I’m talking

are a form of feeling but I’m talking about feeling like that gut feeling when

about feeling like that gut feeling when

about feeling like that gut feeling when you say I just go with my gut because I

you say I just go with my gut because I

you say I just go with my gut because I don’t want you to get the impression

don’t want you to get the impression

don’t want you to get the impression that the emotions are somehow negative

that the emotions are somehow negative

that the emotions are somehow negative emotions are exceptionally valuable in

emotions are exceptionally valuable in

emotions are exceptionally valuable in how we process and interpret information

how we process and interpret information

how we process and interpret information and how we develop relationships with

and how we develop relationships with

and how we develop relationships with each other so do keep that in the back

each other so do keep that in the back

each other so do keep that in the back of your mind

of your mind

of your mind the vocabulary of the day when you see

the vocabulary of the day when you see

the vocabulary of the day when you see feel it means feeling with your gut

feel it means feeling with your gut

feel it means feeling with your gut going with your gut and there are plenty

going with your gut and there are plenty

going with your gut and there are plenty of times when our gut gets it wrong the

of times when our gut gets it wrong the

of times when our gut gets it wrong the question is why

question is why

question is why first understand our brains were you

first understand our brains were you

first understand our brains were you aware that sitting between your ears is

aware that sitting between your ears is

aware that sitting between your ears is a supercomputer if you measure the

a supercomputer if you measure the

a supercomputer if you measure the number of processes per second that the

number of processes per second that the

number of processes per second that the human brain is capable of managing it is

human brain is capable of managing it is

human brain is capable of managing it is that of the most sophisticated

that of the most sophisticated

that of the most sophisticated supercomputer ever built and the amazing

supercomputer ever built and the amazing

supercomputer ever built and the amazing piece of information is that that

piece of information is that that

piece of information is that that supercomputer will require a knop energy

supercomputer will require a knop energy

supercomputer will require a knop energy to power approximately a thousand

to power approximately a thousand

to power approximately a thousand households and your brain does it on

households and your brain does it on

households and your brain does it on about 20 watts the barn on superpower

about 20 watts the barn on superpower

about 20 watts the barn on superpower winner for processing per watt in the

winner for processing per watt in the

winner for processing per watt in the known universe capable of processing up

known universe capable of processing up

known universe capable of processing up to 10 quadrillion pieces of information

to 10 quadrillion pieces of information

to 10 quadrillion pieces of information per second and that is actually the low

per second and that is actually the low

per second and that is actually the low estimate and you know what that tells me

estimate and you know what that tells me

estimate and you know what that tells me means we’re capable of making mistakes

means we’re capable of making mistakes

means we’re capable of making mistakes really fast

really fast

really fast I know because I’m guilty of them

I know because I’m guilty of them

I know because I’m guilty of them understand how your brain operates with

understand how your brain operates with

understand how your brain operates with ten quadrillion processes per second

ten quadrillion processes per second

ten quadrillion processes per second it’s not possible off to be consciously

it’s not possible off to be consciously

it’s not possible off to be consciously aware of all of the data that we’re

aware of all of the data that we’re

aware of all of the data that we’re managing

managing

managing in fact our conscious mind only manages

in fact our conscious mind only manages

in fact our conscious mind only manages about five percent of what we’re doing

about five percent of what we’re doing

about five percent of what we’re doing the subconscious mind takes over for the

the subconscious mind takes over for the

the subconscious mind takes over for the other ninety five percent and we’re

other ninety five percent and we’re

other ninety five percent and we’re happy to have it do that in fact for

happy to have it do that in fact for

happy to have it do that in fact for everybody that just came here after

everybody that just came here after

everybody that just came here after lunch we had a bunch of conversations

lunch we had a bunch of conversations

lunch we had a bunch of conversations going on simultaneously how is it that

going on simultaneously how is it that

going on simultaneously how is it that you were able to listen to the person

you were able to listen to the person

you were able to listen to the person you were speaking with and filter

you were speaking with and filter

you were speaking with and filter everything else you still heard it if

everything else you still heard it if

everything else you still heard it if you actively turn the filter off you

you actively turn the filter off you

you actively turn the filter off you hear all the conversations and yet our

hear all the conversations and yet our

hear all the conversations and yet our brain is capable of zeroing in on the

brain is capable of zeroing in on the

brain is capable of zeroing in on the critical piece of information that we

critical piece of information that we

critical piece of information that we want at that time the subconscious takes

want at that time the subconscious takes

want at that time the subconscious takes over you don’t even think about it we

over you don’t even think about it we

over you don’t even think about it we process information on a number of

process information on a number of

process information on a number of levels I will define them as mechanical

levels I will define them as mechanical

levels I will define them as mechanical emotional and intellectual mechanical

emotional and intellectual mechanical

emotional and intellectual mechanical things that you can play intellectualist

things that you can play intellectualist

things that you can play intellectualist things that you will process addition

things that you will process addition

things that you will process addition subtraction and so forth and then

subtraction and so forth and then

subtraction and so forth and then emotional would be again those

emotional would be again those

emotional would be again those experiencing things that we deal with

experiencing things that we deal with

experiencing things that we deal with most of us believe that we process data

most of us believe that we process data

most of us believe that we process data pretty well right you think I need to

pretty well right you think I need to

pretty well right you think I need to make a decision

make a decision

make a decision I will reasonably validate this data I

I will reasonably validate this data I

I will reasonably validate this data I will come to a very accurate response

will come to a very accurate response

will come to a very accurate response and because I’m so talented

and because I’m so talented

and because I’m so talented I’ll be right what do we really do we go

I’ll be right what do we really do we go

I’ll be right what do we really do we go right below the conscious line and our

right below the conscious line and our

right below the conscious line and our subconscious takes over and it does the

subconscious takes over and it does the

subconscious takes over and it does the heavy lifting for us and we shortcut the

heavy lifting for us and we shortcut the

heavy lifting for us and we shortcut the response now the shortcuts are what’s

response now the shortcuts are what’s

response now the shortcuts are what’s dangerous because we all know shortcuts

dangerous because we all know shortcuts

dangerous because we all know shortcuts are convenient but sometimes they fool

are convenient but sometimes they fool

are convenient but sometimes they fool us so I’m going to ask the audience to

us so I’m going to ask the audience to

us so I’m going to ask the audience to participate in a couple of things so

participate in a couple of things so

participate in a couple of things so while you are finding the handout I’m

while you are finding the handout I’m

while you are finding the handout I’m going to give you an example of

going to give you an example of

going to give you an example of something that your brain does

something that your brain does

something that your brain does automatically that you’re very happy for

automatically that you’re very happy for

automatically that you’re very happy for the first one is the Mexican dinner

the first one is the Mexican dinner

the first one is the Mexican dinner theory now if you’ve ever been to a

theory now if you’ve ever been to a

theory now if you’ve ever been to a Mexican restaurant and ordered the

Mexican restaurant and ordered the

Mexican restaurant and ordered the burrito because burritos

burrito because burritos

burrito because burritos they always bring out the plate and what

they always bring out the plate and what

they always bring out the plate and what does the waiter universally say careful

does the waiter universally say careful

does the waiter universally say careful because the plate is hot thank you glad

because the plate is hot thank you glad

because the plate is hot thank you glad you nailed that one

you nailed that one

you nailed that one and there are two kinds of people in the

and there are two kinds of people in the

and there are two kinds of people in the world

world

world person number one says thank you person

person number one says thank you person

person number one says thank you person number two says ooh you’re right

number two says ooh you’re right

number two says ooh you’re right incidentally the difference between

incidentally the difference between

incidentally the difference between wisdom and experience what happens when

wisdom and experience what happens when

wisdom and experience what happens when the person touches the plate

the person touches the plate

the person touches the plate you immediately jerk your hand back

you immediately jerk your hand back

you immediately jerk your hand back before you even know it hurt as soon as

before you even know it hurt as soon as

before you even know it hurt as soon as it’s hot you have a nerve impulse

it’s hot you have a nerve impulse

it’s hot you have a nerve impulse traveling at almost 400 feet per second

traveling at almost 400 feet per second

traveling at almost 400 feet per second just shy of 300 miles per hour traveling

just shy of 300 miles per hour traveling

just shy of 300 miles per hour traveling up to your mind but before you even

up to your mind but before you even

up to your mind but before you even process it and send it back down you’ve

process it and send it back down you’ve

process it and send it back down you’ve already pulled your hand away it’s a

already pulled your hand away it’s a

already pulled your hand away it’s a reflex response it’s a shortcut it’s for

reflex response it’s a shortcut it’s for

reflex response it’s a shortcut it’s for safety now how many people have ever

safety now how many people have ever

safety now how many people have ever touched something cold and had the same

touched something cold and had the same

touched something cold and had the same reaction or my favorite how many people

reaction or my favorite how many people

reaction or my favorite how many people have ever waded into the water at the

have ever waded into the water at the

have ever waded into the water at the beach and something brushed against your

beach and something brushed against your

beach and something brushed against your foot and you jumped a mile out of the

foot and you jumped a mile out of the

foot and you jumped a mile out of the water when you’re not expecting

water when you’re not expecting

water when you’re not expecting something it’s a safety mechanism you

something it’s a safety mechanism you

something it’s a safety mechanism you look down and you realize it’s nothing

look down and you realize it’s nothing

look down and you realize it’s nothing but I overreacted our brains do that

but I overreacted our brains do that

but I overreacted our brains do that constantly so this is the audience

constantly so this is the audience

constantly so this is the audience participation part I want you to look in

participation part I want you to look in

participation part I want you to look in I’ve given everybody a handout for those

I’ve given everybody a handout for those

I’ve given everybody a handout for those of you watching online or on youtube

of you watching online or on youtube

of you watching online or on youtube we’re going to do something clever stop

we’re going to do something clever stop

we’re going to do something clever stop watching that we’re going to look at

watching that we’re going to look at

watching that we’re going to look at this piece of paper and all I’m going to

this piece of paper and all I’m going to

this piece of paper and all I’m going to do is on the right hand side I’m a draw

do is on the right hand side I’m a draw

do is on the right hand side I’m a draw click X and you can do the same at home

click X and you can do the same at home

click X and you can do the same at home any sheet of paper will do and then

any sheet of paper will do and then

any sheet of paper will do and then about five inches to the left of the X

about five inches to the left of the X

about five inches to the left of the X draw a dot were you aware that you

draw a dot were you aware that you

draw a dot were you aware that you actually have a physical blind spot in

actually have a physical blind spot in

actually have a physical blind spot in your eyeball it’s where the nerves

your eyeball it’s where the nerves

your eyeball it’s where the nerves connect you can’t see it but just like

connect you can’t see it but just like

connect you can’t see it but just like everybody smartphone when you take a

everybody smartphone when you take a

everybody smartphone when you take a panoramic picture your eyes take the

panoramic picture your eyes take the

panoramic picture your eyes take the information that’s available to them and

information that’s available to them and

information that’s available to them and they fill in the blanks so that you do

they fill in the blanks so that you do

they fill in the blanks so that you do not perceive it but we’re gonna find it

not perceive it but we’re gonna find it

not perceive it but we’re gonna find it together okay so what you’re gonna do

together okay so what you’re gonna do

together okay so what you’re gonna do first is let’s take the paper you’re

first is let’s take the paper you’re

first is let’s take the paper you’re going to hold it up start by touching it

going to hold it up start by touching it

going to hold it up start by touching it to your nose

to your nose

to your nose take your right eye and look at the X

take your right eye and look at the X

take your right eye and look at the X and close it and then you’re gonna pull

and close it and then you’re gonna pull

and close it and then you’re gonna pull it back staring at the X there’s gonna

it back staring at the X there’s gonna

it back staring at the X there’s gonna be a point somewhere and you’re probably

be a point somewhere and you’re probably

be a point somewhere and you’re probably gonna want to get it far as far the ride

gonna want to get it far as far the ride

gonna want to get it far as far the ride as you can see pull it in there and that

as you can see pull it in there and that

as you can see pull it in there and that dot will disappear I’m just a few people

dot will disappear I’m just a few people

dot will disappear I’m just a few people getting it right it goes away that’s the

getting it right it goes away that’s the

getting it right it goes away that’s the part that your eye can’t see when you

part that your eye can’t see when you

part that your eye can’t see when you open the other eye a tree appears magic

open the other eye a tree appears magic

open the other eye a tree appears magic right it does it automatically so we’ve

right it does it automatically so we’ve

right it does it automatically so we’ve done now we’ve seen that we have a

done now we’ve seen that we have a

done now we’ve seen that we have a reflex reaction our brain will interpret

reflex reaction our brain will interpret

reflex reaction our brain will interpret data for us automatically let’s play

data for us automatically let’s play

data for us automatically let’s play another game I’d like to do some math

another game I’d like to do some math

another game I’d like to do some math with everybody because we’re all sharp

with everybody because we’re all sharp

with everybody because we’re all sharp right and math won’t lie so let’s do

right and math won’t lie so let’s do

right and math won’t lie so let’s do this problem together real quickly I

this problem together real quickly I

this problem together real quickly I have a baseball bat in the ball the bat

have a baseball bat in the ball the bat

have a baseball bat in the ball the bat and the ball together cost a dollar ten

and the ball together cost a dollar ten

and the ball together cost a dollar ten the bat cost a dollar more than the ball

the bat cost a dollar more than the ball

the bat cost a dollar more than the ball how much does the bat cost as quickly as

how much does the bat cost as quickly as

how much does the bat cost as quickly as possible

possible

possible okay I’ll heard a lot of answers who

okay I’ll heard a lot of answers who

okay I’ll heard a lot of answers who said all right how much does the

said all right how much does the

said all right how much does the pitchers which one was which how much

pitchers which one was which how much

pitchers which one was which how much does the bat cost no ten cents five s

does the bat cost no ten cents five s

does the bat cost no ten cents five s who said five cents it’s correct it is

who said five cents it’s correct it is

who said five cents it’s correct it is correct the bat costs a dollar more than

correct the bat costs a dollar more than

correct the bat costs a dollar more than the ball five cents and a dollar five

the ball five cents and a dollar five

the ball five cents and a dollar five together cost a dollar ten now be honest

together cost a dollar ten now be honest

together cost a dollar ten now be honest how many got the math wrong it’s not

how many got the math wrong it’s not

how many got the math wrong it’s not because you don’t know how to do math

because you don’t know how to do math

because you don’t know how to do math it’s because you take mental shortcuts

it’s because you take mental shortcuts

it’s because you take mental shortcuts and we all do it so what does this mean

and we all do it so what does this mean

and we all do it so what does this mean in real life well first of all it means

in real life well first of all it means

in real life well first of all it means we need to be aware of how we make

we need to be aware of how we make

we need to be aware of how we make decisions because I already talked to

decisions because I already talked to

decisions because I already talked to you about mechanical and now

you about mechanical and now

you about mechanical and now intellectual what happens when we make

intellectual what happens when we make

intellectual what happens when we make emotional mistakes it can be a disaster

emotional mistakes it can be a disaster

emotional mistakes it can be a disaster well we could try to measure on a social

well we could try to measure on a social

well we could try to measure on a social scale and it’d be really difficult so

scale and it’d be really difficult so

scale and it’d be really difficult so I’m gonna go back to something that I am

I’m gonna go back to something that I am

I’m gonna go back to something that I am a little more familiar with by trade I

a little more familiar with by trade I

a little more familiar with by trade I work in the field of Finance so we track

work in the field of Finance so we track

work in the field of Finance so we track the numbers and what we found is that

the numbers and what we found is that

the numbers and what we found is that investors consistently make mistakes I

investors consistently make mistakes I

investors consistently make mistakes I know because I did this in fact I turned

know because I did this in fact I turned

know because I did this in fact I turned what could have been

what could have been

what could have been an in-state college fund for all four

an in-state college fund for all four

an in-state college fund for all four years into a couple of semesters yeah so

years into a couple of semesters yeah so

years into a couple of semesters yeah so that is the voice of experience here

that is the voice of experience here

that is the voice of experience here right the question is what do you learn

right the question is what do you learn

right the question is what do you learn what we learned in general is that

what we learned in general is that

what we learned in general is that investors underperform their benchmarks

investors underperform their benchmarks

investors underperform their benchmarks consistently on average company called

consistently on average company called

consistently on average company called dal bar tracked this for over 20 years

dal bar tracked this for over 20 years

dal bar tracked this for over 20 years and it’s been a study that’s been going

and it’s been a study that’s been going

and it’s been a study that’s been going on rolling 20-year periods the most

on rolling 20-year periods the most

on rolling 20-year periods the most recent data Kamath Ian came at the end

recent data Kamath Ian came at the end

recent data Kamath Ian came at the end of 2016 but you can track this back for

of 2016 but you can track this back for

of 2016 but you can track this back for almost 30 years now and the results were

almost 30 years now and the results were

almost 30 years now and the results were consistent what happened well investors

consistent what happened well investors

consistent what happened well investors consistently made this decision right

consistently made this decision right

consistently made this decision right about the time to feel good because the

about the time to feel good because the

about the time to feel good because the economic cycle is doing fine is when

economic cycle is doing fine is when

economic cycle is doing fine is when everybody decided to buy and then the

everybody decided to buy and then the

everybody decided to buy and then the markets promptly turned around and went

markets promptly turned around and went

markets promptly turned around and went down and at first everybody said well

down and at first everybody said well

down and at first everybody said well maybe it’ll be okay then oh I’m not so

maybe it’ll be okay then oh I’m not so

maybe it’ll be okay then oh I’m not so good and then we do what we

good and then we do what we

good and then we do what we professionally call freak out and at

professionally call freak out and at

professionally call freak out and at that point people would sell down here

that point people would sell down here

that point people would sell down here now how do you make money as an investor

now how do you make money as an investor

now how do you make money as an investor this is not a sophisticated question you

this is not a sophisticated question you

this is not a sophisticated question you want to buy low and sell high and what

want to buy low and sell high and what

want to buy low and sell high and what were people doing the exact opposite no

were people doing the exact opposite no

were people doing the exact opposite no did they mean to do this no was it the

did they mean to do this no was it the

did they mean to do this no was it the wrong decision yes was it the normal

wrong decision yes was it the normal

wrong decision yes was it the normal decision absolutely the question is why

decision absolutely the question is why

decision absolutely the question is why let’s understand how we deal with

let’s understand how we deal with

let’s understand how we deal with decisions real quickly first of all when

decisions real quickly first of all when

decisions real quickly first of all when you are otherwise unstressed or maybe a

you are otherwise unstressed or maybe a

you are otherwise unstressed or maybe a little bit stressed but capable of

little bit stressed but capable of

little bit stressed but capable of managing it you process information

managing it you process information

managing it you process information actively and above the line to make a

actively and above the line to make a

actively and above the line to make a decision what happens when you get

decision what happens when you get

decision what happens when you get really stressed you drop below the line

really stressed you drop below the line

really stressed you drop below the line and use shortcuts and the problem with

and use shortcuts and the problem with

and use shortcuts and the problem with shortcuts is they sacrifice accuracy for

shortcuts is they sacrifice accuracy for

shortcuts is they sacrifice accuracy for speed so if we are sacrificing accuracy

speed so if we are sacrificing accuracy

speed so if we are sacrificing accuracy f’s accuracy for speed we are now in the

f’s accuracy for speed we are now in the

f’s accuracy for speed we are now in the fight-or-flight response it makes sense

fight-or-flight response it makes sense

fight-or-flight response it makes sense that we would make immediate reactions

that we would make immediate reactions

that we would make immediate reactions and they are reactions not responses to

and they are reactions not responses to

and they are reactions not responses to the data our subconscious is doing the

the data our subconscious is doing the

the data our subconscious is doing the heavy lifting so no problem right will

heavy lifting so no problem right will

heavy lifting so no problem right will simp

simp

simp we make sure that we are making

we make sure that we are making

we make sure that we are making conscious decisions what happens when we

conscious decisions what happens when we

conscious decisions what happens when we find ourselves believing that we are

find ourselves believing that we are

find ourselves believing that we are making conscious decisions but they are

making conscious decisions but they are

making conscious decisions but they are in fact being misinterpreted

in fact being misinterpreted

in fact being misinterpreted welcome to the data danger zone where

welcome to the data danger zone where

welcome to the data danger zone where our emotions are filtering things and we

our emotions are filtering things and we

our emotions are filtering things and we are not actively aware of it how do we

are not actively aware of it how do we

are not actively aware of it how do we do this and why by show of hands how

do this and why by show of hands how

do this and why by show of hands how many people believe that you are biased

many people believe that you are biased

many people believe that you are biased I am grateful that I’m seeing lots of

I am grateful that I’m seeing lots of

I am grateful that I’m seeing lots of hands because I got to tell you if you

hands because I got to tell you if you

hands because I got to tell you if you didn’t I will introduce you to our first

didn’t I will introduce you to our first

didn’t I will introduce you to our first bias it’s called the blind spot we’re

bias it’s called the blind spot we’re

bias it’s called the blind spot we’re biased because our brains are constantly

biased because our brains are constantly

biased because our brains are constantly learning when I started this talk what

learning when I started this talk what

learning when I started this talk what did I use no cards every one of them

did I use no cards every one of them

did I use no cards every one of them blank it was simply to give you an

blank it was simply to give you an

blank it was simply to give you an incongruity point your expectation was

incongruity point your expectation was

incongruity point your expectation was better when you don’t have the

better when you don’t have the

better when you don’t have the expectation met you find yourself in a

expectation met you find yourself in a

expectation met you find yourself in a state of cognitive dissonance and your

state of cognitive dissonance and your

state of cognitive dissonance and your brain is saying well where does the

brain is saying well where does the

brain is saying well where does the cognitive dissonance come from it’s all

cognitive dissonance come from it’s all

cognitive dissonance come from it’s all built upon previous experience if you

built upon previous experience if you

built upon previous experience if you don’t recognize that you’re staring at

don’t recognize that you’re staring at

don’t recognize that you’re staring at your blind spot just like that eyeball

your blind spot just like that eyeball

your blind spot just like that eyeball you know there are lots of biases out

you know there are lots of biases out

you know there are lots of biases out there we’re just gonna highlight a few

there we’re just gonna highlight a few

there we’re just gonna highlight a few that you need to be aware of 9 out of 10

that you need to be aware of 9 out of 10

that you need to be aware of 9 out of 10 dentists agree this toothpaste is the

dentists agree this toothpaste is the

dentists agree this toothpaste is the best right

best right

best right remember that’s the bandwagon effect or

remember that’s the bandwagon effect or

remember that’s the bandwagon effect or what we would call consensus bias and I

what we would call consensus bias and I

what we would call consensus bias and I think we can all agree that the world

think we can all agree that the world

think we can all agree that the world used to be flat nine out of ten people

used to be flat nine out of ten people

used to be flat nine out of ten people would have told you the earth was flat

would have told you the earth was flat

would have told you the earth was flat just because the group thinks it doesn’t

just because the group thinks it doesn’t

just because the group thinks it doesn’t make it right confirmation bias you’ve

make it right confirmation bias you’ve

make it right confirmation bias you’ve had that argument on Facebook with your

had that argument on Facebook with your

had that argument on Facebook with your crazy cousin who believes the opposite

crazy cousin who believes the opposite

crazy cousin who believes the opposite of your political belief and Springs all

of your political belief and Springs all

of your political belief and Springs all the data and what do you do you go out

the data and what do you do you go out

the data and what do you do you go out and bring a dozen other websites in that

and bring a dozen other websites in that

and bring a dozen other websites in that prove your point

prove your point

prove your point confirmation bias you only look for the

confirmation bias you only look for the

confirmation bias you only look for the data that agrees with what you want to

data that agrees with what you want to

data that agrees with what you want to see overconfidence biased I’m right

see overconfidence biased I’m right

see overconfidence biased I’m right because it’s me how many people are

because it’s me how many people are

because it’s me how many people are above average drivers in this crowd

above average drivers in this crowd

above average drivers in this crowd right if you’re raising your hand you

right if you’re raising your hand you

right if you’re raising your hand you might have an overconfidence bias

might have an overconfidence bias

might have an overconfidence bias somebody’s below average we can’t all

somebody’s below average we can’t all

somebody’s below average we can’t all raise our hands and another favor to

raise our hands and another favor to

raise our hands and another favor to mind the halo effect business

mind the halo effect business

mind the halo effect business professionals be wary if you’ve ever

professionals be wary if you’ve ever

professionals be wary if you’ve ever been golfing with somebody and they’re

been golfing with somebody and they’re

been golfing with somebody and they’re great at golf and you believe that

great at golf and you believe that

great at golf and you believe that they’re great at everything that’s the

they’re great at everything that’s the

they’re great at everything that’s the halo effect it’s also the idea that

halo effect it’s also the idea that

halo effect it’s also the idea that pretty people must be more talented

pretty people must be more talented

pretty people must be more talented maybe not probably not I don’t know but

maybe not probably not I don’t know but

maybe not probably not I don’t know but I will tell you that that is a halo

I will tell you that that is a halo

I will tell you that that is a halo effect so what do we do well first you

effect so what do we do well first you

effect so what do we do well first you gotta recognize when you’re processing

gotta recognize when you’re processing

gotta recognize when you’re processing data that your subconscious wants to

data that your subconscious wants to

data that your subconscious wants to inform using your experiences you have

inform using your experiences you have

inform using your experiences you have to actively reach below that line pull

to actively reach below that line pull

to actively reach below that line pull it back up and scrub the data how I’m

it back up and scrub the data how I’m

it back up and scrub the data how I’m going to give you a very simple process

going to give you a very simple process

going to give you a very simple process I’m gonna divide data into two primary

I’m gonna divide data into two primary

I’m gonna divide data into two primary types objective and subjective

types objective and subjective

types objective and subjective subjective data is easy you get to

subjective data is easy you get to

subjective data is easy you get to measure it hot cold tall short all

measure it hot cold tall short all

measure it hot cold tall short all relative to your own perspective

objective data stuff that you measure

objective data stuff that you measure with an independent source and then tell

with an independent source and then tell

with an independent source and then tell me are you actively processing that data

me are you actively processing that data

me are you actively processing that data are you using your gut because when

are you using your gut because when

are you using your gut because when you’re actively processing object of

you’re actively processing object of

you’re actively processing object of data you’re on pretty firm ground we can

data you’re on pretty firm ground we can

data you’re on pretty firm ground we can call that stuff rock metaphorically

call that stuff rock metaphorically

call that stuff rock metaphorically subjective data that we are processing

subjective data that we are processing

subjective data that we are processing actively and trying actively to get good

actively and trying actively to get good

actively and trying actively to get good decisions with we’ll call that dirt

decisions with we’ll call that dirt

decisions with we’ll call that dirt because it’s still firm and it will

because it’s still firm and it will

because it’s still firm and it will brush-off if we make a mistake but it’s

brush-off if we make a mistake but it’s

brush-off if we make a mistake but it’s not as firm as the rock is it because

not as firm as the rock is it because

not as firm as the rock is it because it’s subjective but when you get below

it’s subjective but when you get below

it’s subjective but when you get below the line we get into the caution zone in

the line we get into the caution zone in

the line we get into the caution zone in the danger zone objective data that we

the danger zone objective data that we

the danger zone objective data that we are using our gut on is where we get

are using our gut on is where we get

are using our gut on is where we get fooled so be careful subjective data

fooled so be careful subjective data

fooled so be careful subjective data where we are using our gut there’s where

where we are using our gut there’s where

where we are using our gut there’s where we can get trapped and I call this the

we can get trapped and I call this the

we can get trapped and I call this the quicksand quicksand zone and this is

quicksand quicksand zone and this is

quicksand quicksand zone and this is also the stuff you want to be careful of

also the stuff you want to be careful of

also the stuff you want to be careful of if you’ve ever had a episode of road

if you’ve ever had a episode of road

if you’ve ever had a episode of road rage or washing out your kids because

rage or washing out your kids because

rage or washing out your kids because you’re mad something like that

you’re mad something like that

you’re mad something like that you are not processing the data you are

you are not processing the data you are

you are not processing the data you are reacting to it so be aware

reacting to it so be aware

reacting to it so be aware finally why because when you are

finally why because when you are

finally why because when you are actively processing you’re engaged in

actively processing you’re engaged in

actively processing you’re engaged in the process when you are not you are

the process when you are not you are

the process when you are not you are much more easily manipulated we live in

much more easily manipulated we live in

much more easily manipulated we live in a world where the media is busy selling

a world where the media is busy selling

a world where the media is busy selling you everything why if you’re not paying

you everything why if you’re not paying

you everything why if you’re not paying for the product you are the product so

for the product you are the product so

for the product you are the product so they edit Oriya lies the news to get

they edit Oriya lies the news to get

they edit Oriya lies the news to get below the line to attract your attention

below the line to attract your attention

below the line to attract your attention things like silly little shiny objects

things like silly little shiny objects

things like silly little shiny objects why would I point this out because it

why would I point this out because it

why would I point this out because it commands your attention and every one of

commands your attention and every one of

commands your attention and every one of you picked up and engaged in the process

you picked up and engaged in the process

you picked up and engaged in the process with me why as a credible source you

with me why as a credible source you

with me why as a credible source you would simply follow me because I asked

would simply follow me because I asked

would simply follow me because I asked you to so I will ask you in the future

you to so I will ask you in the future

you to so I will ask you in the future to do this when processing data slow it

to do this when processing data slow it

to do this when processing data slow it down

down

down scan it well slow down consciously

scan it well slow down consciously

scan it well slow down consciously analyze the data keep it above the line

analyze the data keep it above the line

analyze the data keep it above the line reach down to yourself conscious and

reach down to yourself conscious and

reach down to yourself conscious and yank it back up so that at the end of

yank it back up so that at the end of

yank it back up so that at the end of this I can tell you when you turn on

this I can tell you when you turn on

this I can tell you when you turn on your brain and think and then scan the

your brain and think and then scan the

your brain and think and then scan the data I can ask your gut with much better

data I can ask your gut with much better

data I can ask your gut with much better confidence how does that make you feel

”

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