even though it feels like real society is faced with so many challenges and
is faced with so many challenges and
is faced with so many challenges and uncertainty have you ever thought about
uncertainty have you ever thought about
uncertainty have you ever thought about the fact that we are the most informed
the fact that we are the most informed
the fact that we are the most informed the most connected the most educated
the most connected the most educated
the most connected the most educated humans to ever on the earth what
humans to ever on the earth what
humans to ever on the earth what exciting time to be alive being a
exciting time to be alive being a
exciting time to be alive being a business consultant in consulting
business consultant in consulting
business consultant in consulting businesses on sustainability and
businesses on sustainability and
businesses on sustainability and resilience it makes me think about what
resilience it makes me think about what
resilience it makes me think about what are the things that is required for
are the things that is required for
are the things that is required for business to be in existence let’s say in
business to be in existence let’s say in
business to be in existence let’s say in 2030 so unfortunately we cannot predict
2030 so unfortunately we cannot predict
2030 so unfortunately we cannot predict the future and I forgot my crystal ball
the future and I forgot my crystal ball
the future and I forgot my crystal ball at home
at home
at home so I would like us to pause and zoom in
so I would like us to pause and zoom in
so I would like us to pause and zoom in on what it is we know today we live in a
on what it is we know today we live in a
on what it is we know today we live in a world of disruptive technologies we
world of disruptive technologies we
world of disruptive technologies we game-changers have come and changed the
game-changers have come and changed the
game-changers have come and changed the way we commute how we pay how we shop
way we commute how we pay how we shop
way we commute how we pay how we shop for things some of the most it’s the
for things some of the most it’s the
for things some of the most it’s the biggest and fastest growing
biggest and fastest growing
biggest and fastest growing organizations in in today’s world did
organizations in in today’s world did
organizations in in today’s world did not exist ten years ago but innovative
not exist ten years ago but innovative
not exist ten years ago but innovative confident intrapreneurs came and they
confident intrapreneurs came and they
confident intrapreneurs came and they changed the way we do business we are a
changed the way we do business we are a
changed the way we do business we are a connected empowered and democratic
connected empowered and democratic
connected empowered and democratic society social media has changed the way
society social media has changed the way
society social media has changed the way we go about our daily lives and I’m
we go about our daily lives and I’m
we go about our daily lives and I’m pretty sure most of you has posted on on
pretty sure most of you has posted on on
pretty sure most of you has posted on on some form platform about being here
some form platform about being here
some form platform about being here today recently in the quarterly reports
today recently in the quarterly reports
today recently in the quarterly reports of Facebook Mark Zuckerberg mentioned
of Facebook Mark Zuckerberg mentioned
of Facebook Mark Zuckerberg mentioned that 1.8 billion people have access to
that 1.8 billion people have access to
that 1.8 billion people have access to Facebook who is now using Facebook that
Facebook who is now using Facebook that
Facebook who is now using Facebook that is the total equivalent of the world’s
is the total equivalent of the world’s
is the total equivalent of the world’s population in 1918 to put it in
population in 1918 to put it in
population in 1918 to put it in perspective and that’s not even a
perspective and that’s not even a
perspective and that’s not even a hundred years ago geographic borders and
hundred years ago geographic borders and
hundred years ago geographic borders and limitations has disappeared and the
limitations has disappeared and the
limitations has disappeared and the world has become flat we know and care
world has become flat we know and care
world has become flat we know and care about what is happening at any place in
about what is happening at any place in
about what is happening at any place in the world at any time having this
the world at any time having this
the world at any time having this platform and being able to share
platform and being able to share
platform and being able to share information free
information free
information free really change the way we view and shame
really change the way we view and shame
really change the way we view and shame news so everybody that has a smartphone
news so everybody that has a smartphone
news so everybody that has a smartphone is now a journalist and they will share
is now a journalist and they will share
is now a journalist and they will share anything that they believe is newsworthy
anything that they believe is newsworthy
anything that they believe is newsworthy so this has given the society of voice
so this has given the society of voice
so this has given the society of voice the public of voice a voice that can be
the public of voice a voice that can be
the public of voice a voice that can be used for crowdsource of crowdfunding
used for crowdsource of crowdfunding
used for crowdsource of crowdfunding sourcing crowdfunding inducing
sourcing crowdfunding inducing
sourcing crowdfunding inducing organizations boycotting organization
organizations boycotting organization
organizations boycotting organization discussing political and societal issues
discussing political and societal issues
discussing political and societal issues the power is now with the public and
the power is now with the public and
the power is now with the public and there’s been a power a shift in power
there’s been a power a shift in power
there’s been a power a shift in power from the monopolizing connected an
from the monopolizing connected an
from the monopolizing connected an influential few to the informed public
influential few to the informed public
influential few to the informed public society has certain expectations of that
society has certain expectations of that
society has certain expectations of that business needs to adhere to and these
business needs to adhere to and these
business needs to adhere to and these expectations if they not meet they will
expectations if they not meet they will
expectations if they not meet they will use this voice this power that I spoke
use this voice this power that I spoke
use this voice this power that I spoke about to make sure that organizations
about to make sure that organizations
about to make sure that organizations act in line it’s not business as usual
act in line it’s not business as usual
act in line it’s not business as usual and organizations they do not realize
and organizations they do not realize
and organizations they do not realize the interest and pay attention to the
the interest and pay attention to the
the interest and pay attention to the interest of society and think that this
interest of society and think that this
interest of society and think that this corporate social investment initiatives
corporate social investment initiatives
corporate social investment initiatives that they previously had is going to be
that they previously had is going to be
that they previously had is going to be enough they will not exist in 2013 I
enough they will not exist in 2013 I
enough they will not exist in 2013 I believe there is something called a
believe there is something called a
believe there is something called a social licence to operate this is not a
social licence to operate this is not a
social licence to operate this is not a new term and has been used in the mining
new term and has been used in the mining
new term and has been used in the mining industry for some decades it refers to
industry for some decades it refers to
industry for some decades it refers to the buy-in that is required in the local
the buy-in that is required in the local
the buy-in that is required in the local communities where these mines actually
communities where these mines actually
communities where these mines actually operates in but today mentioning that
operates in but today mentioning that
operates in but today mentioning that the world is flat it’s not limited to
the world is flat it’s not limited to
the world is flat it’s not limited to geographical borders it’s not limited to
geographical borders it’s not limited to
geographical borders it’s not limited to certain industries and organizations all
certain industries and organizations all
certain industries and organizations all organizations now need to maintain the
organizations now need to maintain the
organizations now need to maintain the social license to operate I identified
social license to operate I identified
social license to operate I identified five key behaviors or societal
five key behaviors or societal
five key behaviors or societal requirements for organizations to a
requirements for organizations to a
requirements for organizations to a deity to maintain the social license to
deity to maintain the social license to
deity to maintain the social license to operate and the first one being honest
operate and the first one being honest
operate and the first one being honest organizations need to be honest about
organizations need to be honest about
organizations need to be honest about how they go about doing their business
how they go about doing their business
how they go about doing their business with information being freely available
with information being freely available
with information being freely available and sometimes evenly
and sometimes evenly
and sometimes evenly society is requiring that organizations
society is requiring that organizations
society is requiring that organizations is honest and ethical in the way they do
is honest and ethical in the way they do
is honest and ethical in the way they do business I’m just thinking about a few
business I’m just thinking about a few
business I’m just thinking about a few examples that are of what had recently
examples that are of what had recently
examples that are of what had recently happened and what comes to mind is a
happened and what comes to mind is a
happened and what comes to mind is a certain family I’m not gonna mention
certain family I’m not gonna mention
certain family I’m not gonna mention they name that is not welcome to do
they name that is not welcome to do
they name that is not welcome to do business in South Africa anymore and the
business in South Africa anymore and the
business in South Africa anymore and the reason is because of the perception of
reason is because of the perception of
reason is because of the perception of how they go about doing business another
how they go about doing business another
how they go about doing business another example would be a very big global
example would be a very big global
example would be a very big global organization that was not honest about a
organization that was not honest about a
organization that was not honest about a system that measure emissions you can
system that measure emissions you can
system that measure emissions you can just imagine the reputational damage
just imagine the reputational damage
just imagine the reputational damage that this organizations has faced we a
that this organizations has faced we a
that this organizations has faced we a society is suffer from severe income
society is suffer from severe income
society is suffer from severe income disparity and there’s more and more
disparity and there’s more and more
disparity and there’s more and more pressure on organizations to allow for
pressure on organizations to allow for
pressure on organizations to allow for equal opportunity for all and if
equal opportunity for all and if
equal opportunity for all and if organizations do not provide that we
organizations do not provide that we
organizations do not provide that we want we want them to be honest to
want we want them to be honest to
want we want them to be honest to default to enable us to do that
default to enable us to do that
default to enable us to do that responsible so we trust organizations
responsible so we trust organizations
responsible so we trust organizations with all types of data from your banking
with all types of data from your banking
with all types of data from your banking details photos you share on social media
details photos you share on social media
details photos you share on social media too sometimes
too sometimes
too sometimes dating profiles there’s information that
dating profiles there’s information that
dating profiles there’s information that you’re not aware that you’re trusting
you’re not aware that you’re trusting
you’re not aware that you’re trusting organization with organizations with is
organization with organizations with is
organization with organizations with is what you search for on Google or even
what you search for on Google or even
what you search for on Google or even your location at any point in time
your location at any point in time
your location at any point in time organizations needs to be responsible
organizations needs to be responsible
organizations needs to be responsible with our our information cybercrime is a
with our our information cybercrime is a
with our our information cybercrime is a reality and if your information lands in
reality and if your information lands in
reality and if your information lands in the wrong hands it can be used for
the wrong hands it can be used for
the wrong hands it can be used for fraudulent activities or even expose you
fraudulent activities or even expose you
fraudulent activities or even expose you to identity faith the environment is
to identity faith the environment is
to identity faith the environment is very high on our priority list and
very high on our priority list and
very high on our priority list and organizations need to make sure that
organizations need to make sure that
organizations need to make sure that they measure and monitor the impact they
they measure and monitor the impact they
they measure and monitor the impact they have on the environment they need to
have on the environment they need to
have on the environment they need to they need to incorporate and and take
they need to incorporate and and take
they need to incorporate and and take into your account the impact they have
into your account the impact they have
into your account the impact they have when doing business and creating working
when doing business and creating working
when doing business and creating working environments and spaces they need to
environments and spaces they need to
environments and spaces they need to promote human rights okay the public is
promote human rights okay the public is
promote human rights okay the public is not going to support organizations that
not going to support organizations that
not going to support organizations that support in your main working
support in your main working
support in your main working environments for example making use of
environments for example making use of
environments for example making use of child laborers inclusive so a lot of
child laborers inclusive so a lot of
child laborers inclusive so a lot of organizations still see the social media
organizations still see the social media
organizations still see the social media phenomenon as one of their biggest risk
phenomenon as one of their biggest risk
phenomenon as one of their biggest risk I see it is one of our biggest
I see it is one of our biggest
I see it is one of our biggest opportunities because what is necessary
opportunities because what is necessary
opportunities because what is necessary is that we need to engage with us
is that we need to engage with us
is that we need to engage with us stakeholders we need to engage with
stakeholders we need to engage with
stakeholders we need to engage with society and make sure our product and
society and make sure our product and
society and make sure our product and service operator offerings appeal to
service operator offerings appeal to
service operator offerings appeal to them interestingly enough if you think
them interestingly enough if you think
them interestingly enough if you think about it these ecosystems that we
about it these ecosystems that we
about it these ecosystems that we created for ourselves government and
created for ourselves government and
created for ourselves government and organizations consist of people people
organizations consist of people people
organizations consist of people people that forms part of society we need to
that forms part of society we need to
that forms part of society we need to encourage our all-inclusive stakeholder
encourage our all-inclusive stakeholder
encourage our all-inclusive stakeholder approach where there is gain for all and
approach where there is gain for all and
approach where there is gain for all and ultimately we can propel society forward
ultimately we can propel society forward
ultimately we can propel society forward innovative this almost goes without
innovative this almost goes without
innovative this almost goes without saying because we are living in science
saying because we are living in science
saying because we are living in science exciting times when it comes to
exciting times when it comes to
exciting times when it comes to technology change but we need to be
technology change but we need to be
technology change but we need to be innovative in the way we market the way
innovative in the way we market the way
innovative in the way we market the way we look at our products and service
we look at our products and service
we look at our products and service offering with that engagement I believe
offering with that engagement I believe
offering with that engagement I believe that organizations should not try to
that organizations should not try to
that organizations should not try to play catch-up but rather lead the way
play catch-up but rather lead the way
play catch-up but rather lead the way and that if they don’t they’re going to
and that if they don’t they’re going to
and that if they don’t they’re going to be left behind and might not exist
be left behind and might not exist
be left behind and might not exist purpose so if you look at some of the
purpose so if you look at some of the
purpose so if you look at some of the biggest and fastest growing
biggest and fastest growing
biggest and fastest growing organizations and you talk to their
organizations and you talk to their
organizations and you talk to their leaders they all have one thing in
leaders they all have one thing in
leaders they all have one thing in common a greater purpose so they try to
common a greater purpose so they try to
common a greater purpose so they try to solve some societal problem there’s try
solve some societal problem there’s try
solve some societal problem there’s try to better society we’re looking at
to better society we’re looking at
to better society we’re looking at connecting the world we’re looking at
connecting the world we’re looking at
connecting the world we’re looking at self-driving cars and alternative energy
self-driving cars and alternative energy
self-driving cars and alternative energy solutions and solving medical problems
solutions and solving medical problems
solutions and solving medical problems and as a society is not going to support
and as a society is not going to support
and as a society is not going to support organizations that’s that the main aim
organizations that’s that the main aim
organizations that’s that the main aim is to enrich a few we want them to be
is to enrich a few we want them to be
is to enrich a few we want them to be part of the solution organizations need
part of the solution organizations need
part of the solution organizations need to realize that there is a massive shift
to realize that there is a massive shift
to realize that there is a massive shift from shareholder to stakeholder and that
from shareholder to stakeholder and that
from shareholder to stakeholder and that includes the general public tracing
includes the general public tracing
includes the general public tracing profit
profit
profit is not going to ensure that your
is not going to ensure that your
is not going to ensure that your business is going to be in existence
business is going to be in existence
business is going to be in existence tomorrow it’s not going to ensure your
tomorrow it’s not going to ensure your
tomorrow it’s not going to ensure your sustainability and now it brings me to
sustainability and now it brings me to
sustainability and now it brings me to what is the social licence to operate in
what is the social licence to operate in
what is the social licence to operate in I mean who’s gonna regulate it
I mean who’s gonna regulate it
I mean who’s gonna regulate it there’s no governing body there’s no
there’s no governing body there’s no
there’s no governing body there’s no regulator and the requirements to obtain
regulator and the requirements to obtain
regulator and the requirements to obtain and maintain the social licence to
and maintain the social licence to
and maintain the social licence to operate is gonna change as the society’s
operate is gonna change as the society’s
operate is gonna change as the society’s expectations is going to change the
expectations is going to change the
expectations is going to change the biggest risk for organizations is the
biggest risk for organizations is the
biggest risk for organizations is the fact that there’s going to be no warning
fact that there’s going to be no warning
fact that there’s going to be no warning you’re not going to get a blue letter
you’re not going to get a blue letter
you’re not going to get a blue letter and then a yellow letter and in a red
and then a yellow letter and in a red
and then a yellow letter and in a red letter and and then you cut off there’s
letter and and then you cut off there’s
letter and and then you cut off there’s going to be no fine for non complying to
going to be no fine for non complying to
going to be no fine for non complying to society’s requirements it’s going to be
society’s requirements it’s going to be
society’s requirements it’s going to be disruptive I believe I want to leave you
disruptive I believe I want to leave you
disruptive I believe I want to leave you with a statement something to think
with a statement something to think
with a statement something to think about
about
about and maybe even the title of my next talk
and maybe even the title of my next talk
and maybe even the title of my next talk an organization cannot succeed in a
an organization cannot succeed in a
an organization cannot succeed in a society that is failing
society that is failing
society that is failing [Applause]
”
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