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The pragmatism of Passion | Kuik Shiao-Yin | TEDxITE


I get a lot of opportunities to speak to

I get a lot of opportunities to speak to young people in my line of work and I

young people in my line of work and I

young people in my line of work and I find that one of the persistent

find that one of the persistent

find that one of the persistent questions that I get from them is this

questions that I get from them is this

questions that I get from them is this should I do it a passionate thing or

should I do it a passionate thing or

should I do it a passionate thing or should I just be really really practical

should I just be really really practical

should I just be really really practical and I think in Asia as a particularly

and I think in Asia as a particularly

and I think in Asia as a particularly like popular question and I find that

like popular question and I find that

like popular question and I find that the question I’d like to ask back to

the question I’d like to ask back to

the question I’d like to ask back to them is this who are you and why do you

them is this who are you and why do you

them is this who are you and why do you care so much about the thing that you

care so much about the thing that you

care so much about the thing that you just talked about what is it to you I

just talked about what is it to you I

just talked about what is it to you I also get a lot of opportunities to speak

also get a lot of opportunities to speak

also get a lot of opportunities to speak to leaders from the public sectors but

to leaders from the public sectors but

to leaders from the public sectors but as a private sector and I find this is

as a private sector and I find this is

as a private sector and I find this is the question that intrigues them they

the question that intrigues them they

the question that intrigues them they want to know how how do I get my people

want to know how how do I get my people

want to know how how do I get my people especially the young people to be

especially the young people to be

especially the young people to be innovative to be creative to be

innovative to be creative to be

innovative to be creative to be entrepreneurial to be all of the other

entrepreneurial to be all of the other

entrepreneurial to be all of the other like big words that I really care about

like big words that I really care about

like big words that I really care about right and I find that a good question to

right and I find that a good question to

right and I find that a good question to ask back is this who are you and why do

ask back is this who are you and why do

ask back is this who are you and why do you care about all of those big words

you care about all of those big words

you care about all of those big words you just said what is it to you and I

you just said what is it to you and I

you just said what is it to you and I find that these are two very important

find that these are two very important

find that these are two very important like groups to think about because you

like groups to think about because you

like groups to think about because you see those young people who cannot find a

see those young people who cannot find a

see those young people who cannot find a personally satisfying answer to that

personally satisfying answer to that

personally satisfying answer to that first question about passion versus

first question about passion versus

first question about passion versus pragmatism well they are going to be the

pragmatism well they are going to be the

pragmatism well they are going to be the ones who either struggle or stand in the

ones who either struggle or stand in the

ones who either struggle or stand in the way of that second group of people for

way of that second group of people for

way of that second group of people for wondering about all of that stuff

wondering about all of that stuff

wondering about all of that stuff everything else and just a word of

everything else and just a word of

everything else and just a word of caution this is not talked about like oh

caution this is not talked about like oh

caution this is not talked about like oh follow your passion and our life will be

follow your passion and our life will be

follow your passion and our life will be great in our economy or workout it’s not

great in our economy or workout it’s not

great in our economy or workout it’s not about that because if you google follow

about that because if you google follow

about that because if you google follow your passion you’ll find at least a good

your passion you’ll find at least a good

your passion you’ll find at least a good first before the five pages people

first before the five pages people

first before the five pages people writing articles after articles about

writing articles after articles about

writing articles after articles about why you shouldn’t follow your passion

why you shouldn’t follow your passion

why you shouldn’t follow your passion it’s a terrible idea and to save you

it’s a terrible idea and to save you

it’s a terrible idea and to save you some time I’ve done all the reading and

some time I’ve done all the reading and

some time I’ve done all the reading and this is roughly what they say right

this is roughly what they say right

this is roughly what they say right don’t follow your passion because number

don’t follow your passion because number

don’t follow your passion because number one your passion keeps changing all of

one your passion keeps changing all of

one your passion keeps changing all of the time oh my goodness one day is

the time oh my goodness one day is

the time oh my goodness one day is drumming and the second day is

drumming and the second day is

drumming and the second day is engineering right when’s it gonna stop

engineering right when’s it gonna stop

engineering right when’s it gonna stop and because you keep changing all the

and because you keep changing all the

and because you keep changing all the time you just don’t ever master it and

time you just don’t ever master it and

time you just don’t ever master it and you don’t get good at it which leads to

you don’t get good at it which leads to

you don’t get good at it which leads to the third problem but just if you don’t

the third problem but just if you don’t

the third problem but just if you don’t master it who’s gonna pay you for it

master it who’s gonna pay you for it

master it who’s gonna pay you for it you’re terrible at it right and isn’t

you’re terrible at it right and isn’t

you’re terrible at it right and isn’t that all kind of a really really selfish

that all kind of a really really selfish

that all kind of a really really selfish way to live and all of those things

way to live and all of those things

way to live and all of those things these guys are saying it’s true there is

these guys are saying it’s true there is

these guys are saying it’s true there is a truth to it but but I still think if

a truth to it but but I still think if

a truth to it but but I still think if we tell our young people don’t follow

we tell our young people don’t follow

we tell our young people don’t follow your passion well there is another

your passion well there is another

your passion well there is another deeper truth that we ignore to apparel

deeper truth that we ignore to apparel

deeper truth that we ignore to apparel and the truth is this you see there are

and the truth is this you see there are

and the truth is this you see there are some passions and there are some

some passions and there are some

some passions and there are some purposes that follow you they follow you

purposes that follow you they follow you

purposes that follow you they follow you you can’t even make a choice about it

you can’t even make a choice about it

you can’t even make a choice about it and for those of us who are grown up we

and for those of us who are grown up we

and for those of us who are grown up we know this because some of us we wake up

know this because some of us we wake up

know this because some of us we wake up 3040 years later and we wonder why is it

3040 years later and we wonder why is it

3040 years later and we wonder why is it still there I thought it went away

still there I thought it went away

still there I thought it went away you see if we want our people to be

you see if we want our people to be

you see if we want our people to be innovative to be creative to be

innovative to be creative to be

innovative to be creative to be entrepreneur I think it has a lot to do

entrepreneur I think it has a lot to do

entrepreneur I think it has a lot to do with getting people to really go deep

with getting people to really go deep

with getting people to really go deep and understand who are they and why do

and understand who are they and why do

and understand who are they and why do they care about the things that they

they care about the things that they

they care about the things that they care about

care about

care about we have to get them to know what is

we have to get them to know what is

we have to get them to know what is their purpose and their passion so let’s

their purpose and their passion so let’s

their purpose and their passion so let’s get some distinctions here what is

get some distinctions here what is

get some distinctions here what is purpose and what is passion in the first

purpose and what is passion in the first

purpose and what is passion in the first place right and I think there is a

place right and I think there is a

place right and I think there is a difference between what I call the small

difference between what I call the small

difference between what I call the small P passion and passion with a capital P

P passion and passion with a capital P

P passion and passion with a capital P which is a lot closer aligned to our

which is a lot closer aligned to our

which is a lot closer aligned to our purpose so let’s say I meet a young

purpose so let’s say I meet a young

purpose so let’s say I meet a young person and I asked them hey um tell me

person and I asked them hey um tell me

person and I asked them hey um tell me what you do and they say okay I’m gonna

what you do and they say okay I’m gonna

what you do and they say okay I’m gonna give you a silly example and they say oh

give you a silly example and they say oh

give you a silly example and they say oh I make buttons right III like making a

I make buttons right III like making a

I make buttons right III like making a red buttons blue buttons I hand-carved

red buttons blue buttons I hand-carved

red buttons blue buttons I hand-carved the buttons I machine press the buttons

the buttons I machine press the buttons

the buttons I machine press the buttons and I say oh that that’s really

and I say oh that that’s really

and I say oh that that’s really interesting now tell me why you care so

interesting now tell me why you care so

interesting now tell me why you care so much about buttons and the young person

much about buttons and the young person

much about buttons and the young person sits down thinks and says I don’t know

sits down thinks and says I don’t know

sits down thinks and says I don’t know it’s just something that I do well then

it’s just something that I do well then

it’s just something that I do well then that to me it’s just a small P passion

that to me it’s just a small P passion

that to me it’s just a small P passion they may love it but it’s not very very

they may love it but it’s not very very

they may love it but it’s not very very deeply aligned to their purpose but

deeply aligned to their purpose but

deeply aligned to their purpose but let’s say I push that button making kit

let’s say I push that button making kit

let’s say I push that button making kit and saying no no don’t tell me it

and saying no no don’t tell me it

and saying no no don’t tell me it because nobody talks about button making

because nobody talks about button making

because nobody talks about button making like that tell me again why do you do it

like that tell me again why do you do it

like that tell me again why do you do it and the kid after a while says okay this

and the kid after a while says okay this

and the kid after a while says okay this is gonna sound very stupid and I never

is gonna sound very stupid and I never

is gonna sound very stupid and I never told anyone before but when I make the

told anyone before but when I make the

told anyone before but when I make the buttons I I just feel like this is so me

buttons I I just feel like this is so me

buttons I I just feel like this is so me I I feel alive I feel right now really

I I feel alive I feel right now really

I I feel alive I feel right now really stupid for telling you this because now

stupid for telling you this because now

stupid for telling you this because now everyone’s gonna think I’m an idiot

everyone’s gonna think I’m an idiot

everyone’s gonna think I’m an idiot right and I think that’s interesting

right and I think that’s interesting

right and I think that’s interesting because that becomes a lot closer I

because that becomes a lot closer I

because that becomes a lot closer I believe

believe

believe – what is that buzzing this big pee

– what is that buzzing this big pee

– what is that buzzing this big pee passion and big pee purpose you see

passion and big pee purpose you see

passion and big pee purpose you see because when you start to talk about it

because when you start to talk about it

because when you start to talk about it it gets a bit scary because now you’re

it gets a bit scary because now you’re

it gets a bit scary because now you’re forced to be vulnerable it’s a lot

forced to be vulnerable it’s a lot

forced to be vulnerable it’s a lot closer to who you are so why is our big

closer to who you are so why is our big

closer to who you are so why is our big pee passion or our purpose such a

pee passion or our purpose such a

pee passion or our purpose such a vulnerable thing well following your

vulnerable thing well following your

vulnerable thing well following your passion or following your purpose is

passion or following your purpose is

passion or following your purpose is asking you to follow into a very special

asking you to follow into a very special

asking you to follow into a very special type of suffering and it shouldn’t

type of suffering and it shouldn’t

type of suffering and it shouldn’t surprise us because at a root word the

surprise us because at a root word the

surprise us because at a root word the root word of passion is to suffer so if

root word of passion is to suffer so if

root word of passion is to suffer so if I want to get a follow their passion i

I want to get a follow their passion i

I want to get a follow their passion i have to prepare them mentally I’m asking

have to prepare them mentally I’m asking

have to prepare them mentally I’m asking you to suffer and what does that mean in

you to suffer and what does that mean in

you to suffer and what does that mean in all of us I don’t care whether you’re

all of us I don’t care whether you’re

all of us I don’t care whether you’re prime minister or big CEO or just a kid

prime minister or big CEO or just a kid

prime minister or big CEO or just a kid studying to be a chef or just like a

studying to be a chef or just like a

studying to be a chef or just like a regular employee this is what I know to

regular employee this is what I know to

regular employee this is what I know to be true

be true

be true in all of us there’s one there two big

in all of us there’s one there two big

in all of us there’s one there two big groups of stories one is our story of

groups of stories one is our story of

groups of stories one is our story of how things should be how I should be and

how things should be how I should be and

how things should be how I should be and another is a big group of story it’s

another is a big group of story it’s

another is a big group of story it’s called the way things are the way I

called the way things are the way I

called the way things are the way I really am and the thing none of us like

really am and the thing none of us like

really am and the thing none of us like to talk about is this there is

to talk about is this there is

to talk about is this there is fundamentally always a gap between the

fundamentally always a gap between the

fundamentally always a gap between the way things should be the way I should be

way things should be the way I should be

way things should be the way I should be and the way things are there’s always

and the way things are there’s always

and the way things are there’s always again and the thing is if you care very

again and the thing is if you care very

again and the thing is if you care very very deeply about something about a work

very deeply about something about a work

very deeply about something about a work that you do about the values you bring

that you do about the values you bring

that you do about the values you bring to the world then guess what your gap is

to the world then guess what your gap is

to the world then guess what your gap is very big the world of should be is so

very big the world of should be is so

very big the world of should be is so high and you suddenly realize how low

high and you suddenly realize how low

high and you suddenly realize how low how you really are

how you really are

how you really are to follow your passion is to suffer in

to follow your passion is to suffer in

to follow your passion is to suffer in this gap between the should be of all of

this gap between the should be of all of

this gap between the should be of all of the possibilities and opportunities you

the possibilities and opportunities you

the possibilities and opportunities you believe in the world and there are of

believe in the world and there are of

believe in the world and there are of how imperfect you are how challenging

how imperfect you are how challenging

how imperfect you are how challenging the circumstances is and that is no

the circumstances is and that is no

the circumstances is and that is no wonder that a lot of us don’t want to

wonder that a lot of us don’t want to

wonder that a lot of us don’t want to live there and so we all choose to close

live there and so we all choose to close

live there and so we all choose to close the gap

the gap

the gap some of us who are very very idealistic

some of us who are very very idealistic

some of us who are very very idealistic this is how we choose to close the gap

this is how we choose to close the gap

this is how we choose to close the gap we will choose to live all the way up

we will choose to live all the way up

we will choose to live all the way up here in our world of should be the story

here in our world of should be the story

here in our world of should be the story of our oh it doesn’t exist right let’s

of our oh it doesn’t exist right let’s

of our oh it doesn’t exist right let’s ignore all the hard issues and the real

ignore all the hard issues and the real

ignore all the hard issues and the real problems and if that is your inclination

problems and if that is your inclination

problems and if that is your inclination these are the emotions that you will

these are the emotions that you will

these are the emotions that you will tend to feel more anger ambition

tend to feel more anger ambition

tend to feel more anger ambition mindfulness hope these are not good or

mindfulness hope these are not good or

mindfulness hope these are not good or bad emotions these are just simply

bad emotions these are just simply

bad emotions these are just simply and they’re all very healthy to feel

and they’re all very healthy to feel

and they’re all very healthy to feel what we should pay attention though is

what we should pay attention though is

what we should pay attention though is if you live in them until they become a

if you live in them until they become a

if you live in them until they become a habit they are you’re moving a permanent

habit they are you’re moving a permanent

habit they are you’re moving a permanent version of anger ambition mindfulness

version of anger ambition mindfulness

version of anger ambition mindfulness and hope the permanent version is

and hope the permanent version is

and hope the permanent version is delusion and contempt but for those of

delusion and contempt but for those of

delusion and contempt but for those of us who are more practically in kind well

us who are more practically in kind well

us who are more practically in kind well this is how we deal with it

this is how we deal with it

this is how we deal with it the story of should be all our values

the story of should be all our values

the story of should be all our values our deals those big fancy mission

our deals those big fancy mission

our deals those big fancy mission statements all those opportunities I

statements all those opportunities I

statements all those opportunities I believed in forget it it doesn’t exist

believed in forget it it doesn’t exist

believed in forget it it doesn’t exist let’s just take life as it is lived down

let’s just take life as it is lived down

let’s just take life as it is lived down here and I’m gonna pull everyone down

here and I’m gonna pull everyone down

here and I’m gonna pull everyone down here to live here right here with me and

here to live here right here with me and

here to live here right here with me and if that is you these are the emotions

if that is you these are the emotions

if that is you these are the emotions that you will tend to feel peace

that you will tend to feel peace

that you will tend to feel peace cynicism fear regret all perfectly

cynicism fear regret all perfectly

cynicism fear regret all perfectly healthy emotions to feel and again your

healthy emotions to feel and again your

healthy emotions to feel and again your concern should be if you live in them

concern should be if you live in them

concern should be if you live in them permanently like a mood because the

permanently like a mood because the

permanently like a mood because the permanent version of these emotions is

permanent version of these emotions is

permanent version of these emotions is apathy and indifference and so you see

apathy and indifference and so you see

apathy and indifference and so you see both extreme idealism and extreme

both extreme idealism and extreme

both extreme idealism and extreme pragmatism are actually unsustainable

pragmatism are actually unsustainable

pragmatism are actually unsustainable and unhealthy ways to live they make you

and unhealthy ways to live they make you

and unhealthy ways to live they make you allow the employee and ma you allow the

allow the employee and ma you allow the

allow the employee and ma you allow the CEO the most successful and balanced

CEO the most successful and balanced

CEO the most successful and balanced people that you will meet the healthiest

people that you will meet the healthiest

people that you will meet the healthiest people that you meet the kind of the

people that you meet the kind of the

people that you meet the kind of the success that you want these are the ones

success that you want these are the ones

success that you want these are the ones who are willing to say there is again I

who are willing to say there is again I

who are willing to say there is again I believe in a shoot peace I also see how

believe in a shoot peace I also see how

believe in a shoot peace I also see how things are and because I can all of

things are and because I can all of

things are and because I can all of these emotions I live in them every day

these emotions I live in them every day

these emotions I live in them every day that’s how it is and what’s interesting

that’s how it is and what’s interesting

that’s how it is and what’s interesting is the moment that we are able to be

is the moment that we are able to be

is the moment that we are able to be honest and vulnerable not just about our

honest and vulnerable not just about our

honest and vulnerable not just about our passions but our vulnerabilities as well

passions but our vulnerabilities as well

passions but our vulnerabilities as well we create a very very interesting space

we create a very very interesting space

we create a very very interesting space for someone else in the room to step in

for someone else in the room to step in

for someone else in the room to step in and say me too I didn’t know you saw

and say me too I didn’t know you saw

and say me too I didn’t know you saw that and you saw that too and you see

that and you saw that too and you see

that and you saw that too and you see when you create that compassion is a

when you create that compassion is a

when you create that compassion is a very interesting thing we think is a

very interesting thing we think is a

very interesting thing we think is a fuzzy fuzzy word but it’s not there’s a

fuzzy fuzzy word but it’s not there’s a

fuzzy fuzzy word but it’s not there’s a great strength in it compassion is the

great strength in it compassion is the

great strength in it compassion is the willingness to suffer together with if

willingness to suffer together with if

willingness to suffer together with if you look at the most

you look at the most

you look at the most the most popular cult brands out there

the most popular cult brands out there

the most popular cult brands out there and you wonder why do some customers

and you wonder why do some customers

and you wonder why do some customers stick to that brand like crazy even

stick to that brand like crazy even

stick to that brand like crazy even though that brand is going through so

though that brand is going through so

though that brand is going through so much suffering and you look at some

much suffering and you look at some

much suffering and you look at some companies and wonder why do some

companies and wonder why do some

companies and wonder why do some employees stick with some employee and

employees stick with some employee and

employees stick with some employee and they suffer with that employer well it’s

they suffer with that employer well it’s

they suffer with that employer well it’s because they are in compassion with them

because they are in compassion with them

because they are in compassion with them it is in that space of compassion where

it is in that space of compassion where

it is in that space of compassion where the most meaningful the most joyful and

the most meaningful the most joyful and

the most meaningful the most joyful and the most sustainable partnerships

the most sustainable partnerships

the most sustainable partnerships collaborations customers and

collaborations customers and

collaborations customers and opportunities can be found when I

opportunities can be found when I

opportunities can be found when I started school of thought at 25 right

started school of thought at 25 right

started school of thought at 25 right this was 15 years ago well we started it

this was 15 years ago well we started it

this was 15 years ago well we started it because we care about young people

because we care about young people

because we care about young people caring about the world that’s it and the

caring about the world that’s it and the

caring about the world that’s it and the kitchen Center just was a convenient way

kitchen Center just was a convenient way

kitchen Center just was a convenient way of doing it and five years later when we

of doing it and five years later when we

of doing it and five years later when we decided you know we see that to help

decided you know we see that to help

decided you know we see that to help young people care it’s actually

young people care it’s actually

young people care it’s actually important to help them understand

important to help them understand

important to help them understand complex world issues because no one’s

complex world issues because no one’s

complex world issues because no one’s actually reaching out to the Asian young

actually reaching out to the Asian young

actually reaching out to the Asian young person and telling them though all this

person and telling them though all this

person and telling them though all this stuff happening in a world there’s an

stuff happening in a world there’s an

stuff happening in a world there’s an easier way to understand it and we went

easier way to understand it and we went

easier way to understand it and we went into publishing not because we know

into publishing not because we know

into publishing not because we know about publishing not because we care

about publishing not because we care

about publishing not because we care about publishing per se but we care

about publishing per se but we care

about publishing per se but we care about the kids and that’s when we

about the kids and that’s when we

about the kids and that’s when we ventured into publishing magazines and

ventured into publishing magazines and

ventured into publishing magazines and at the same time when we realized if we

at the same time when we realized if we

at the same time when we realized if we want to help young people we can’t just

want to help young people we can’t just

want to help young people we can’t just stop at young people we need to somehow

stop at young people we need to somehow

stop at young people we need to somehow reach to the adults as well and if you

reach to the adults as well and if you

reach to the adults as well and if you stay at school and you just stay

stay at school and you just stay

stay at school and you just stay publishing well the adults won’t think

publishing well the adults won’t think

publishing well the adults won’t think it’s relevant to them but if I start a

it’s relevant to them but if I start a

it’s relevant to them but if I start a restaurant everyone feels like they can

restaurant everyone feels like they can

restaurant everyone feels like they can walk to a restaurant and at the

walk to a restaurant and at the

walk to a restaurant and at the restaurant I will enroll you and help

restaurant I will enroll you and help

restaurant I will enroll you and help you see what these issues are about and

you see what these issues are about and

you see what these issues are about and our tenth-year mom when we had a hundred

our tenth-year mom when we had a hundred

our tenth-year mom when we had a hundred over staff strong and financial and

over staff strong and financial and

over staff strong and financial and organizational issues are really really

organizational issues are really really

organizational issues are really really coming to the crunch well that’s when

coming to the crunch well that’s when

coming to the crunch well that’s when you start to really really ask yourself

you start to really really ask yourself

you start to really really ask yourself well look over 10 years we’ve done so

well look over 10 years we’ve done so

well look over 10 years we’ve done so much stuff we teach we write we design

much stuff we teach we write we design

much stuff we teach we write we design we really trails we run restaurants well

we really trails we run restaurants well

we really trails we run restaurants well who are we really I mean because if we

who are we really I mean because if we

who are we really I mean because if we are going to potentially lose it all if

are going to potentially lose it all if

are going to potentially lose it all if we may one day go broke doing this who

we may one day go broke doing this who

we may one day go broke doing this who are we and why are we doing this form

are we and why are we doing this form

are we and why are we doing this form because if we don’t have a good enough

because if we don’t have a good enough

because if we don’t have a good enough answer for this we might as well not do

answer for this we might as well not do

answer for this we might as well not do it and the weird part is it came down to

it and the weird part is it came down to

it and the weird part is it came down to this

this

this I don’t really care about the methods

I don’t really care about the methods

I don’t really care about the methods but I care about the mission and we

but I care about the mission and we

but I care about the mission and we realize all we want is to help is to

realize all we want is to help is to

realize all we want is to help is to help any organization that shares our

help any organization that shares our

help any organization that shares our care about helping people not be

care about helping people not be

care about helping people not be apathetic so we will design any

apathetic so we will design any

apathetic so we will design any solutions that we have the talent to do

solutions that we have the talent to do

solutions that we have the talent to do and when we started to tell that story

and when we started to tell that story

and when we started to tell that story for the first time in public and we

for the first time in public and we

for the first time in public and we wondered who’s listening who cares

wondered who’s listening who cares

wondered who’s listening who cares do we sound stupid talking about this

do we sound stupid talking about this

do we sound stupid talking about this and it surprised us again and again

and it surprised us again and again

and it surprised us again and again which organizations stepped in the GIC

which organizations stepped in the GIC

which organizations stepped in the GIC is one of Singapore’s organizations that

is one of Singapore’s organizations that

is one of Singapore’s organizations that invest the country’s national reserves

invest the country’s national reserves

invest the country’s national reserves and they stepped in and they said we

and they stepped in and they said we

and they stepped in and they said we don’t really understand who you are but

don’t really understand who you are but

don’t really understand who you are but I get it that you care and here’s

I get it that you care and here’s

I get it that you care and here’s something that we care about we care

something that we care about we care

something that we care about we care about average 15 year old teenager

about average 15 year old teenager

about average 15 year old teenager understanding what are the stakes

understanding what are the stakes

understanding what are the stakes involved in investing a country’s

involved in investing a country’s

involved in investing a country’s reserves and we said we can and we also

reserves and we said we can and we also

reserves and we said we can and we also care enough to tell you that 15 years

care enough to tell you that 15 years

care enough to tell you that 15 years don’t care but what you just said but

don’t care but what you just said but

don’t care but what you just said but they love zombie apocalypse good no

they love zombie apocalypse good no

they love zombie apocalypse good no computer games and if you give us a

computer games and if you give us a

computer games and if you give us a chance which you pay us to research and

chance which you pay us to research and

chance which you pay us to research and develop a game for you and we will bring

develop a game for you and we will bring

develop a game for you and we will bring as many young people through and I

as many young people through and I

as many young people through and I promise you every single principle you

promise you every single principle you

promise you every single principle you care about

care about

care about I will embed it in the game and they

I will embed it in the game and they

I will embed it in the game and they said we trust you and similarly when a

said we trust you and similarly when a

said we trust you and similarly when a Ministry of Defense came to us and they

Ministry of Defense came to us and they

Ministry of Defense came to us and they said look we don’t really understand who

said look we don’t really understand who

said look we don’t really understand who you are you’re not a normal ad agency or

you are you’re not a normal ad agency or

you are you’re not a normal ad agency or a marketing company but we think you

a marketing company but we think you

a marketing company but we think you care about the same things that we do we

care about the same things that we do we

care about the same things that we do we care about young people understanding

care about young people understanding

care about young people understanding that a country’s defense it’s not just

that a country’s defense it’s not just

that a country’s defense it’s not just about the army tanks and the police

about the army tanks and the police

about the army tanks and the police officers it’s about social issues it’s

officers it’s about social issues it’s

officers it’s about social issues it’s about psychological defense as well do

about psychological defense as well do

about psychological defense as well do you care about that and if you do would

you care about that and if you do would

you care about that and if you do would you come in and bid for a job and we

you come in and bid for a job and we

you come in and bid for a job and we said sure and we design an exhibition

said sure and we design an exhibition

said sure and we design an exhibition for the Ministry of Defence that looks

for the Ministry of Defence that looks

for the Ministry of Defence that looks more like it came from a nap console or

more like it came from a nap console or

more like it came from a nap console or something and they trusted us for that

something and they trusted us for that

something and they trusted us for that and similarly when one of the country’s

and similarly when one of the country’s

and similarly when one of the country’s most respect that nonprofit

most respect that nonprofit

most respect that nonprofit organizations came in and they said we

organizations came in and they said we

organizations came in and they said we know you don’t have Social Work

know you don’t have Social Work

know you don’t have Social Work background but we get it that you care

background but we get it that you care

background but we get it that you care about the same things that we do we want

about the same things that we do we want

about the same things that we do we want to build a new kind of family service

to build a new kind of family service

to build a new kind of family service center where not just people from

center where not just people from

center where not just people from low-income families but people from

low-income families but people from

low-income families but people from regular families feel like there is

regular families feel like there is

regular families feel like there is nothing

nothing

nothing wrong with just stepping in and helping

wrong with just stepping in and helping

wrong with just stepping in and helping each other out for too long family

each other out for too long family

each other out for too long family service centers have felt that is very

service centers have felt that is very

service centers have felt that is very depressing only low-income people can

depressing only low-income people can

depressing only low-income people can want yet will you help us redesign this

want yet will you help us redesign this

want yet will you help us redesign this and we say yes and we stepped in and we

and we say yes and we stepped in and we

and we say yes and we stepped in and we redesign a place where everyone can walk

redesign a place where everyone can walk

redesign a place where everyone can walk in and it doesn’t feel like there’s any

in and it doesn’t feel like there’s any

in and it doesn’t feel like there’s any shame or any gay love walking in at all

shame or any gay love walking in at all

shame or any gay love walking in at all it feels more like a cafe than anything

it feels more like a cafe than anything

it feels more like a cafe than anything and every time an organization has come

and every time an organization has come

and every time an organization has come and said well they’re all of these

and said well they’re all of these

and said well they’re all of these things we care about we’re not sure if

things we care about we’re not sure if

things we care about we’re not sure if you do that we step in and we say yes we

you do that we step in and we say yes we

you do that we step in and we say yes we care about patient outcomes and

care about patient outcomes and

care about patient outcomes and hospitals we care about policy outcomes

hospitals we care about policy outcomes

hospitals we care about policy outcomes for civil servants and we care about the

for civil servants and we care about the

for civil servants and we care about the work done by social workers so we’ve run

work done by social workers so we’ve run

work done by social workers so we’ve run training programs to teach people to

training programs to teach people to

training programs to teach people to think and feel the way that we do so

think and feel the way that we do so

think and feel the way that we do so these are three things three simple

these are three things three simple

these are three things three simple things that I’ve learned so far about

things that I’ve learned so far about

things that I’ve learned so far about why it is practical to care so much

why it is practical to care so much

why it is practical to care so much about your passion and your purpose and

about your passion and your purpose and

about your passion and your purpose and is this in my line of what we know this

is this in my line of what we know this

is this in my line of what we know this to be true there are four indicators

to be true there are four indicators

to be true there are four indicators that people look for to decide whether

that people look for to decide whether

that people look for to decide whether they trust you not do you care

they trust you not do you care

they trust you not do you care are you sincere are you competent and

are you sincere are you competent and

are you sincere are you competent and are you reliable and the most important

are you reliable and the most important

are you reliable and the most important indicator is do you care because if

indicator is do you care because if

indicator is do you care because if people think you don’t care then how

people think you don’t care then how

people think you don’t care then how reliable you are how competent you are

reliable you are how competent you are

reliable you are how competent you are how sincere you are it all goes down the

how sincere you are it all goes down the

how sincere you are it all goes down the drain the topmost is do you care and

drain the topmost is do you care and

drain the topmost is do you care and every single meeting when I sit in with

every single meeting when I sit in with

every single meeting when I sit in with someone

someone

someone I am listening in what do you care about

I am listening in what do you care about

I am listening in what do you care about and I ask myself do I care about the

and I ask myself do I care about the

and I ask myself do I care about the same thing and if we do that is a great

same thing and if we do that is a great

same thing and if we do that is a great job to be on so these are the kind of

job to be on so these are the kind of

job to be on so these are the kind of questions that I hear and they sound

questions that I hear and they sound

questions that I hear and they sound very different they all sound like ha

very different they all sound like ha

very different they all sound like ha but how can you do this this this and

but how can you do this this this and

but how can you do this this this and this it’s all off entick to the stuff we

this it’s all off entick to the stuff we

this it’s all off entick to the stuff we care about they care we can we’re all in

care about they care we can we’re all in

care about they care we can we’re all in you see an economy

you see an economy

you see an economy sometimes as young people we get a bit

sometimes as young people we get a bit

sometimes as young people we get a bit crazy like oh my goodness what’s

crazy like oh my goodness what’s

crazy like oh my goodness what’s happening to the economy and all that

happening to the economy and all that

happening to the economy and all that well an economy let me put it very

well an economy let me put it very

well an economy let me put it very simply to you I think the economist may

simply to you I think the economist may

simply to you I think the economist may not agree but this is how I see it but

not agree but this is how I see it but

not agree but this is how I see it but an economy is nothing more than a

an economy is nothing more than a

an economy is nothing more than a collection of needs that are waiting to

collection of needs that are waiting to

collection of needs that are waiting to be met and the world will never ever run

be met and the world will never ever run

be met and the world will never ever run out of needs never so the question we

out of needs never so the question we

out of needs never so the question we have to ask ourself is are we willing to

have to ask ourself is are we willing to

have to ask ourself is are we willing to step into the gap and meet that person’s

step into the gap and meet that person’s

step into the gap and meet that person’s needs meet at

needs meet at

needs meet at zatia needs do we care about the same

zatia needs do we care about the same

zatia needs do we care about the same things that they care about and the

things that they care about and the

things that they care about and the thing is people want someone to help

thing is people want someone to help

thing is people want someone to help them their needs but more importantly

them their needs but more importantly

them their needs but more importantly they want someone they can trust and

they want someone they can trust and

they want someone they can trust and remember it’s about do you care and the

remember it’s about do you care and the

remember it’s about do you care and the most unique selling proposition that you

most unique selling proposition that you

most unique selling proposition that you have is your home and your wife you step

have is your home and your wife you step

have is your home and your wife you step in and you you yourself are the most

in and you you yourself are the most

in and you you yourself are the most valuable offer you can bring into a room

valuable offer you can bring into a room

valuable offer you can bring into a room only when you know your passion and your

only when you know your passion and your

only when you know your passion and your purpose do you find the inspiration to

purpose do you find the inspiration to

purpose do you find the inspiration to get skillful no one wants to get a skill

get skillful no one wants to get a skill

get skillful no one wants to get a skill for a skill C but you will pursue the

for a skill C but you will pursue the

for a skill C but you will pursue the skill to the ends of the earth and

skill to the ends of the earth and

skill to the ends of the earth and master it if it’s linked to something

master it if it’s linked to something

master it if it’s linked to something you deeply care about I think for us

you deeply care about I think for us

you deeply care about I think for us especially in Asia when we talk about

especially in Asia when we talk about

especially in Asia when we talk about work we make it all about what we do and

work we make it all about what we do and

work we make it all about what we do and how we do it and our conversations stay

how we do it and our conversations stay

how we do it and our conversations stay stuck down there and the thing is if all

stuck down there and the thing is if all

stuck down there and the thing is if all we know about ourselves is all we

we know about ourselves is all we

we know about ourselves is all we understand about selves and all we speak

understand about selves and all we speak

understand about selves and all we speak and offer of ourselves is what we do and

and offer of ourselves is what we do and

and offer of ourselves is what we do and how we do it well you’re always going to

how we do it well you’re always going to

how we do it well you’re always going to be vulnerable to disruptions because

be vulnerable to disruptions because

be vulnerable to disruptions because disruption always happens in the realm

disruption always happens in the realm

disruption always happens in the realm of house and what’s so imagine if I ask

of house and what’s so imagine if I ask

of house and what’s so imagine if I ask that button maker boy

that button maker boy

that button maker boy well how are things going today oh it’s

well how are things going today oh it’s

well how are things going today oh it’s terrible no one wants to make buttons

terrible no one wants to make buttons

terrible no one wants to make buttons anymore and it’s oh gosh the robots are

anymore and it’s oh gosh the robots are

anymore and it’s oh gosh the robots are coming and then Amazon is coming into

coming and then Amazon is coming into

coming and then Amazon is coming into the industry is my goodness

the industry is my goodness

the industry is my goodness like I feel really bad maybe I should go

like I feel really bad maybe I should go

like I feel really bad maybe I should go and drive a taxi right now right and I

and drive a taxi right now right and I

and drive a taxi right now right and I say wait wait wait

say wait wait wait

say wait wait wait tell me why you make buttons again and

tell me why you make buttons again and

tell me why you make buttons again and if he says well I told you before you

if he says well I told you before you

if he says well I told you before you know the stupid thing about I care about

know the stupid thing about I care about

know the stupid thing about I care about people’s clothes fastening together and

people’s clothes fastening together and

people’s clothes fastening together and all that what’s that got to do with

all that what’s that got to do with

all that what’s that got to do with anything and I say we you’re what and

anything and I say we you’re what and

anything and I say we you’re what and your house has changed but your wife has

your house has changed but your wife has

your house has changed but your wife has not there has never been disrupted

not there has never been disrupted

not there has never been disrupted you can still do the thing that you most

you can still do the thing that you most

you can still do the thing that you most care about but then making is just what

care about but then making is just what

care about but then making is just what you did it’s not who you are and why

you did it’s not who you are and why

you did it’s not who you are and why your organization lives so tell me is it

your organization lives so tell me is it

your organization lives so tell me is it possible for you to go into velcro is it

possible for you to go into velcro is it

possible for you to go into velcro is it possible for you’re going to fabric glue

possible for you’re going to fabric glue

possible for you’re going to fabric glue yes yes and yes because your mission is

yes yes and yes because your mission is

yes yes and yes because your mission is still the same you see if we ask people

still the same you see if we ask people

still the same you see if we ask people to dig deep into their Y and Yahoo and

to dig deep into their Y and Yahoo and

to dig deep into their Y and Yahoo and we teach them off

we teach them off

we teach them off from that depths that is a surprising

from that depths that is a surprising

from that depths that is a surprising well of possibility and relevance and

well of possibility and relevance and

well of possibility and relevance and stability and it is a very very thing

stability and it is a very very thing

stability and it is a very very thing that we need to weather all of the

that we need to weather all of the

that we need to weather all of the challenges in the world and the last

challenges in the world and the last

challenges in the world and the last thing I want to share is this it’s not

thing I want to share is this it’s not

thing I want to share is this it’s not about you it’s not about you and a

about you it’s not about you and a

about you it’s not about you and a moment you make it about you you have

moment you make it about you you have

moment you make it about you you have lost the point you have lost irrelevance

lost the point you have lost irrelevance

lost the point you have lost irrelevance to the world our passions and our

to the world our passions and our

to the world our passions and our purposes have been put in us to serve

purposes have been put in us to serve

purposes have been put in us to serve someone else and I want to wrap this up

someone else and I want to wrap this up

someone else and I want to wrap this up with a short story years ago when I

with a short story years ago when I

with a short story years ago when I started a magazine and I was writing and

started a magazine and I was writing and

started a magazine and I was writing and designing all by myself it was a one-man

designing all by myself it was a one-man

designing all by myself it was a one-man operation right and I was driving myself

operation right and I was driving myself

operation right and I was driving myself crazy thinking oh yes why am I doing

crazy thinking oh yes why am I doing

crazy thinking oh yes why am I doing this for I should just quit this and do

this for I should just quit this and do

this for I should just quit this and do something normal right get a regular

something normal right get a regular

something normal right get a regular salary and be done of it and I thought

salary and be done of it and I thought

salary and be done of it and I thought no no no I just keep doing it just

no no no I just keep doing it just

no no no I just keep doing it just believe just believe years later when I

believe just believe years later when I

believe just believe years later when I was teaching in school of thought first

was teaching in school of thought first

was teaching in school of thought first class of the year complete group of

class of the year complete group of

class of the year complete group of strangers a young kid comes up to me and

strangers a young kid comes up to me and

strangers a young kid comes up to me and she asked can I talk to you and we sit

she asked can I talk to you and we sit

she asked can I talk to you and we sit down and we have a pretty difficult

down and we have a pretty difficult

down and we have a pretty difficult conversation but something that’s going

conversation but something that’s going

conversation but something that’s going on in her family and she was really

on in her family and she was really

on in her family and she was really struggling with whether she should

struggling with whether she should

struggling with whether she should forgive the adults in her life and all

forgive the adults in her life and all

forgive the adults in her life and all that and at the end of the conversation

that and at the end of the conversation

that and at the end of the conversation I asked her I am a complete stranger to

I asked her I am a complete stranger to

I asked her I am a complete stranger to you why did you sit down and talk to me

you why did you sit down and talk to me

you why did you sit down and talk to me for 3-4 hours about what was going on

for 3-4 hours about what was going on

for 3-4 hours about what was going on you don’t know who I am

you don’t know who I am

you don’t know who I am and her answer stays with me to the end

and her answer stays with me to the end

and her answer stays with me to the end of the day she said it’s not true that

of the day she said it’s not true that

of the day she said it’s not true that you don’t know that I don’t know who you

you don’t know that I don’t know who you

you don’t know that I don’t know who you are all those years and all those things

are all those years and all those things

are all those years and all those things was going on my family I subscribe to

was going on my family I subscribe to

was going on my family I subscribe to your magazines I read the articles I pay

your magazines I read the articles I pay

your magazines I read the articles I pay attention to who writes it and I get who

attention to who writes it and I get who

attention to who writes it and I get who you are and I know what you care about

you are and I know what you care about

you are and I know what you care about and I made up my mind yesterday that

and I made up my mind yesterday that

and I made up my mind yesterday that I’ll come here and look for you and you

I’ll come here and look for you and you

I’ll come here and look for you and you would be the first adult our trust and

would be the first adult our trust and

would be the first adult our trust and talk about these issues with you don’t

talk about these issues with you don’t

talk about these issues with you don’t know what you put out there because you

know what you put out there because you

know what you put out there because you care about your stuff so yeah please go

care about your stuff so yeah please go

care about your stuff so yeah please go out understand your passions understand

out understand your passions understand

out understand your passions understand your purposes but don’t leave it there

your purposes but don’t leave it there

your purposes but don’t leave it there that’s not enough you have to mature

that’s not enough you have to mature

that’s not enough you have to mature them into a compassion for someone

them into a compassion for someone

them into a compassion for someone else’s needs because only when you do

else’s needs because only when you do

else’s needs because only when you do that is when you can convert it into an

that is when you can convert it into an

that is when you can convert it into an opportunity and if you look at work that

opportunity and if you look at work that

opportunity and if you look at work that way you would want to go to

way you would want to go to

way you would want to go to well every single day thank you

well every single day thank you

well every single day thank you [Applause]

”

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