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The importance of observations | Eden Chen | TEDxInstitutLeRosey


[Music]

[Music] [Applause]

[Music]

[Music] well whenever I have any family

well whenever I have any family

well whenever I have any family gatherings my grandma greets us with the

gatherings my grandma greets us with the

gatherings my grandma greets us with the same greeting my cousins and I she says

same greeting my cousins and I she says

same greeting my cousins and I she says me Paula which if you’re Chinese means

me Paula which if you’re Chinese means

me Paula which if you’re Chinese means you’ve gotten fatter

you’ve gotten fatter

you’ve gotten fatter she makes other observations like your

she makes other observations like your

she makes other observations like your jackets too tight I don’t really tell

jackets too tight I don’t really tell

jackets too tight I don’t really tell her that the new trend is to have

her that the new trend is to have

her that the new trend is to have tighter jackets or that my head is

tighter jackets or that my head is

tighter jackets or that my head is shaped a little funny and I don’t tell

shaped a little funny and I don’t tell

shaped a little funny and I don’t tell her that my head shape is actually part

her that my head shape is actually part

her that my head shape is actually part of her genetics but I also make

of her genetics but I also make

of her genetics but I also make observations about my grandma’s well she

observations about my grandma’s well she

observations about my grandma’s well she loves to save money which I do as well

loves to save money which I do as well

loves to save money which I do as well but you know here are some examples my

but you know here are some examples my

but you know here are some examples my my grandma she reused his saran wrap

my grandma she reused his saran wrap

my grandma she reused his saran wrap over and over again I’m supposed to be

over and over again I’m supposed to be

over and over again I’m supposed to be used once thrown away she also uses

used once thrown away she also uses

used once thrown away she also uses paper towels as actual kitchen towels so

paper towels as actual kitchen towels so

paper towels as actual kitchen towels so she’ll she’ll dry them out and reuse

she’ll she’ll dry them out and reuse

she’ll she’ll dry them out and reuse them again and most creative of all is

them again and most creative of all is

them again and most creative of all is that well actually she actually also has

that well actually she actually also has

that well actually she actually also has all her Tupperware is Chinese takeout

all her Tupperware is Chinese takeout

all her Tupperware is Chinese takeout that shiri uses in washes but most

that shiri uses in washes but most

that shiri uses in washes but most creative of all that I’ve seen her do is

creative of all that I’ve seen her do is

creative of all that I’ve seen her do is she has whenever she runs out a

she has whenever she runs out a

she has whenever she runs out a toothpaste in her toothpaste tube she

toothpaste in her toothpaste tube she

toothpaste in her toothpaste tube she cuts open the back of the the two things

cuts open the back of the the two things

cuts open the back of the the two things I just saw this the last time I was at

I just saw this the last time I was at

I just saw this the last time I was at home and she scrapes out the rest of the

home and she scrapes out the rest of the

home and she scrapes out the rest of the toothpaste with her with her toothbrush

toothpaste with her with her toothbrush

toothpaste with her with her toothbrush so she’s really really thrifty and we

so she’s really really thrifty and we

so she’s really really thrifty and we all make observations in in one form of

all make observations in in one form of

all make observations in in one form of another or another some subconscious

another or another some subconscious

another or another some subconscious observations and some unconscious

observations and some unconscious

observations and some unconscious observations I grew up in a non

observations I grew up in a non

observations I grew up in a non traditional Chinese family my my father

traditional Chinese family my my father

traditional Chinese family my my father was a musician and my mom was a

was a musician and my mom was a

was a musician and my mom was a journalist my mom came to America

journalist my mom came to America

journalist my mom came to America originally with this dream to be a

originally with this dream to be a

originally with this dream to be a journalist and like her father was a

journalist and like her father was a

journalist and like her father was a journalist and and she started in the

journalist and and she started in the

journalist and and she started in the mail room and eventually she started to

mail room and eventually she started to

mail room and eventually she started to she ended up leading a thousand person

she ended up leading a thousand person

she ended up leading a thousand person news organization and like most journal

news organization and like most journal

news organization and like most journal my mom was really really good at making

my mom was really really good at making

my mom was really really good at making observations my talk today is on the

observations my talk today is on the

observations my talk today is on the power of observation I believe that if

power of observation I believe that if

power of observation I believe that if we make more frequent observations and

we make more frequent observations and

we make more frequent observations and we observe the right things the role

we observe the right things the role

we observe the right things the role will be a place with more ideas more

will be a place with more ideas more

will be a place with more ideas more empathy and more joy I have a three part

empathy and more joy I have a three part

empathy and more joy I have a three part framework to making observations look

framework to making observations look

framework to making observations look for problems look for beauty and look

for problems look for beauty and look

for problems look for beauty and look for lessons and I’ll just go through

for lessons and I’ll just go through

for lessons and I’ll just go through each one so just starting with looking

each one so just starting with looking

each one so just starting with looking for problems over the last four years

for problems over the last four years

for problems over the last four years I’ve worked with over a hundred 50

I’ve worked with over a hundred 50

I’ve worked with over a hundred 50 digital products for different startups

digital products for different startups

digital products for different startups and brands here are some of them and one

and brands here are some of them and one

and brands here are some of them and one of the the attributes that I find most

of the the attributes that I find most

of the the attributes that I find most common among both product owners and

common among both product owners and

common among both product owners and founders is their ability to quickly

founders is their ability to quickly

founders is their ability to quickly identify problems in my own life I keep

identify problems in my own life I keep

identify problems in my own life I keep notebooks of different problems that

notebooks of different problems that

notebooks of different problems that interest me and you you all may have

interest me and you you all may have

interest me and you you all may have different problems that interest you all

different problems that interest you all

different problems that interest you all but my notebook is called business ideas

but my notebook is called business ideas

but my notebook is called business ideas I’m a business person so I love just

I’m a business person so I love just

I’m a business person so I love just finding problems and then thinking about

finding problems and then thinking about

finding problems and then thinking about how they relate with business idea so

how they relate with business idea so

how they relate with business idea so this is actually just an example of one

this is actually just an example of one

this is actually just an example of one of my notebooks it’s a this is actual

of my notebooks it’s a this is actual

of my notebooks it’s a this is actual screenshot from my notebook so it’s just

screenshot from my notebook so it’s just

screenshot from my notebook so it’s just ideas from you know the end of 2016

ideas from you know the end of 2016

ideas from you know the end of 2016 until more recent but you can just see

until more recent but you can just see

until more recent but you can just see some of the problems that I deal with on

some of the problems that I deal with on

some of the problems that I deal with on a daily basis one of them being whenever

a daily basis one of them being whenever

a daily basis one of them being whenever I got on a flight there’s always a baby

I got on a flight there’s always a baby

I got on a flight there’s always a baby that’s screaming on the flight so I

that’s screaming on the flight so I

that’s screaming on the flight so I wrote down create a instrument that

wrote down create a instrument that

wrote down create a instrument that allows baby’s ears to be dealing with

allows baby’s ears to be dealing with

allows baby’s ears to be dealing with the pressure because that’s part of the

the pressure because that’s part of the

the pressure because that’s part of the reason why they’re yelling or get rid of

reason why they’re yelling or get rid of

reason why they’re yelling or get rid of pigeons and outdoor restaurants if you

pigeons and outdoor restaurants if you

pigeons and outdoor restaurants if you know you all have probably had

know you all have probably had

know you all have probably had experience where your outdoor enjoying a

experience where your outdoor enjoying a

experience where your outdoor enjoying a nice meal and a pigeon gets dangerously

nice meal and a pigeon gets dangerously

nice meal and a pigeon gets dangerously close to your foot so it’s like outdoor

close to your foot so it’s like outdoor

close to your foot so it’s like outdoor restaurants need to have some instrument

restaurants need to have some instrument

restaurants need to have some instrument for dealing with these pigeons and

for dealing with these pigeons and

for dealing with these pigeons and there’s other more serious things like

there’s other more serious things like

there’s other more serious things like how to revolutionize a credit score

how to revolutionize a credit score

how to revolutionize a credit score which you know is a painful process but

which you know is a painful process but

which you know is a painful process but if you all have issues finding problems

if you all have issues finding problems

if you all have issues finding problems I start with this framework I start with

I start with this framework I start with

I start with this framework I start with everyday items like something like a

everyday items like something like a

everyday items like something like a toothbrush and I’ll say toothbrushes

toothbrush and I’ll say toothbrushes

toothbrush and I’ll say toothbrushes they are there they’re hugely wasteful

they are there they’re hugely wasteful

they are there they’re hugely wasteful of resources you have to constantly

of resources you have to constantly

of resources you have to constantly throw them away

throw them away

throw them away and reuse them they you have to floss

and reuse them they you have to floss

and reuse them they you have to floss and tooth brush your teeth everybody’s

and tooth brush your teeth everybody’s

and tooth brush your teeth everybody’s mouth is a little bit different and yet

mouth is a little bit different and yet

mouth is a little bit different and yet we all use the similar similar

we all use the similar similar

we all use the similar similar toothbrush it’s also hard to know when

toothbrush it’s also hard to know when

toothbrush it’s also hard to know when you’re done brushing your teeth you know

you’re done brushing your teeth you know

you’re done brushing your teeth you know you might brush your teeth for 30

you might brush your teeth for 30

you might brush your teeth for 30 seconds some people brush their teeth

seconds some people brush their teeth

seconds some people brush their teeth for two minutes but when are you really

for two minutes but when are you really

for two minutes but when are you really done you know toyless is another example

done you know toyless is another example

done you know toyless is another example I could go on and on about toilets they

I could go on and on about toilets they

I could go on and on about toilets they they I mean all of you probably have

they I mean all of you probably have

they I mean all of you probably have experienced something clogging right

experienced something clogging right

experienced something clogging right everybody’s clogged the toilet before

everybody’s clogged the toilet before

everybody’s clogged the toilet before and had an embarrassing situation maybe

and had an embarrassing situation maybe

and had an embarrassing situation maybe you’re at a neighbor’s house and you

you’re at a neighbor’s house and you

you’re at a neighbor’s house and you know you had to ask for a plumber they

know you had to ask for a plumber they

know you had to ask for a plumber they waste tons and tons of water toilets

waste tons and tons of water toilets

waste tons and tons of water toilets haven’t been innovative for a long time

haven’t been innovative for a long time

haven’t been innovative for a long time they’re dirty if you’re in a public

they’re dirty if you’re in a public

they’re dirty if you’re in a public toilet you have to touch the the kind of

toilet you have to touch the the kind of

toilet you have to touch the the kind of handle to bring it up and down and there

handle to bring it up and down and there

handle to bring it up and down and there are sorts of issues that can be solved

are sorts of issues that can be solved

are sorts of issues that can be solved but these are just kind of silly

but these are just kind of silly

but these are just kind of silly examples I next think about more complex

examples I next think about more complex

examples I next think about more complex problems that need to be solved these

problems that need to be solved these

problems that need to be solved these are issues that may be a little bit more

are issues that may be a little bit more

are issues that may be a little bit more nuanced that may not have a direct

nuanced that may not have a direct

nuanced that may not have a direct answer this could be a question like

answer this could be a question like

answer this could be a question like what were American voters thinking when

what were American voters thinking when

what were American voters thinking when they voted for Trump for example or why

they voted for Trump for example or why

they voted for Trump for example or why are why does racism still exist today or

are why does racism still exist today or

are why does racism still exist today or why does some neighborhoods or schools

why does some neighborhoods or schools

why does some neighborhoods or schools thrive while others don’t so really

thrive while others don’t so really

thrive while others don’t so really thinking through those problems and then

thinking through those problems and then

thinking through those problems and then finally I think through the deepest

finally I think through the deepest

finally I think through the deepest human problems and that’s you know

human problems and that’s you know

human problems and that’s you know problems that we as humans have

problems that we as humans have

problems that we as humans have struggled with since the beginning of

struggled with since the beginning of

struggled with since the beginning of time what what is the purpose of our

time what what is the purpose of our

time what what is the purpose of our lives

lives

lives where do we come from what gives us true

where do we come from what gives us true

where do we come from what gives us true happiness and joy many of you probably

happiness and joy many of you probably

happiness and joy many of you probably heard of William Wilberforce who was one

heard of William Wilberforce who was one

heard of William Wilberforce who was one of the main legislative forces behind

of the main legislative forces behind

of the main legislative forces behind the abolishment of slavery in the UK but

the abolishment of slavery in the UK but

the abolishment of slavery in the UK but most people probably haven’t heard of

most people probably haven’t heard of

most people probably haven’t heard of Hannah Moore she was a friend of

Hannah Moore she was a friend of

Hannah Moore she was a friend of Williams and she was a poet a playwright

Williams and she was a poet a playwright

Williams and she was a poet a playwright she was an early advocate for women’s

she was an early advocate for women’s

she was an early advocate for women’s education and she was abolitionist as

education and she was abolitionist as

education and she was abolitionist as well she she wrote a poem called slavery

well she she wrote a poem called slavery

well she she wrote a poem called slavery which ended up being one of the key

which ended up being one of the key

which ended up being one of the key pieces behind legislation and key pieces

pieces behind legislation and key pieces

pieces behind legislation and key pieces that really turned the public tide

that really turned the public tide

that really turned the public tide towards the opposition of slavery and

towards the opposition of slavery and

towards the opposition of slavery and one of the questions that

one of the questions that

one of the questions that I always ask myself well you even before

I always ask myself well you even before

I always ask myself well you even before that the the slave trade during the time

that the the slave trade during the time

that the the slave trade during the time was kind of one of the most heinous

was kind of one of the most heinous

was kind of one of the most heinous trades if you think about UK slave

trades if you think about UK slave

trades if you think about UK slave owners would go and and other slave

owners would go and and other slave

owners would go and and other slave owners would go to Africa they would

owners would go to Africa they would

owners would go to Africa they would kidnap people that were very healthy

kidnap people that were very healthy

kidnap people that were very healthy they would put them on these boats and

they would put them on these boats and

they would put them on these boats and these boats that would travel from

these boats that would travel from

these boats that would travel from Africa to the UK about half of the

Africa to the UK about half of the

Africa to the UK about half of the people would die on those boats so

people would die on those boats so

people would die on those boats so that’s how about a bad the poor how poor

that’s how about a bad the poor how poor

that’s how about a bad the poor how poor the conditions were on the boat and then

the conditions were on the boat and then

the conditions were on the boat and then secondly there were slave owners that

secondly there were slave owners that

secondly there were slave owners that would throw their slaves overboard in an

would throw their slaves overboard in an

would throw their slaves overboard in an effort to collect on an insurance claim

effort to collect on an insurance claim

effort to collect on an insurance claim so they were treated like property so

so they were treated like property so

so they were treated like property so this was something that was very clearly

this was something that was very clearly

this was something that was very clearly wrong but so few people spoke out

wrong but so few people spoke out

wrong but so few people spoke out against it so you know my question to

against it so you know my question to

against it so you know my question to ask is why did she speak up whereas so

ask is why did she speak up whereas so

ask is why did she speak up whereas so others so many others kept silence so

others so many others kept silence so

others so many others kept silence so the first thing that I mentioned was

the first thing that I mentioned was

the first thing that I mentioned was look for problems but it’s not enough to

look for problems but it’s not enough to

look for problems but it’s not enough to just look for problems we need to find

just look for problems we need to find

just look for problems we need to find something that clashes with our value so

something that clashes with our value so

something that clashes with our value so Hanna’s value was that every person is

Hanna’s value was that every person is

Hanna’s value was that every person is made in the image of God and therefore

made in the image of God and therefore

made in the image of God and therefore valuable and then she did something

valuable and then she did something

valuable and then she did something about it and doing something about it is

about it and doing something about it is

about it and doing something about it is often the hardest thing because when you

often the hardest thing because when you

often the hardest thing because when you do something that is against public

do something that is against public

do something that is against public opinion you often face criticism you

opinion you often face criticism you

opinion you often face criticism you face guilt and shame and sometimes

face guilt and shame and sometimes

face guilt and shame and sometimes physical harm as well so you have to be

physical harm as well so you have to be

physical harm as well so you have to be willing to to do those things so looking

willing to to do those things so looking

willing to to do those things so looking for problems is number one looking for

for problems is number one looking for

for problems is number one looking for Beauty number two

Beauty number two

Beauty number two we live in this generation and culture

we live in this generation and culture

we live in this generation and culture that loves doing easy things I

that loves doing easy things I

that loves doing easy things I admittedly after work would love to just

admittedly after work would love to just

admittedly after work would love to just go home sit on the couch and watch

go home sit on the couch and watch

go home sit on the couch and watch Netflix like you know maybe many of you

Netflix like you know maybe many of you

Netflix like you know maybe many of you it’s it’s always easier to sort of

it’s it’s always easier to sort of

it’s it’s always easier to sort of disconnect if you look at some of the

disconnect if you look at some of the

disconnect if you look at some of the biggest companies today Google Facebook

biggest companies today Google Facebook

biggest companies today Google Facebook Apple and Amazon they deliver things

Apple and Amazon they deliver things

Apple and Amazon they deliver things quickly which is why they’re so valuable

quickly which is why they’re so valuable

quickly which is why they’re so valuable and there’s nothing wrong with

and there’s nothing wrong with

and there’s nothing wrong with efficiency and productivity and doing

efficiency and productivity and doing

efficiency and productivity and doing things fast but sometimes it creates an

things fast but sometimes it creates an

things fast but sometimes it creates an association that everything should be

association that everything should be

association that everything should be fast and easy to get and often the most

fast and easy to get and often the most

fast and easy to get and often the most beautiful things are complex and they

beautiful things are complex and they

beautiful things are complex and they take time to appreciate an

take time to appreciate an

take time to appreciate an intentionality working the technology

intentionality working the technology

intentionality working the technology under industry I see on-demand companies

under industry I see on-demand companies

under industry I see on-demand companies all the time some of you are familiar

all the time some of you are familiar

all the time some of you are familiar with uber and Airbnb some of the

with uber and Airbnb some of the

with uber and Airbnb some of the just on-demand companies but there are

just on-demand companies but there are

just on-demand companies but there are hundreds of on-demand companies I hear

hundreds of on-demand companies I hear

hundreds of on-demand companies I hear the most random ideas that you wouldn’t

the most random ideas that you wouldn’t

the most random ideas that you wouldn’t believe that people are coming up with

believe that people are coming up with

believe that people are coming up with you know there’s on-demand dog walking

you know there’s on-demand dog walking

you know there’s on-demand dog walking on demand babysitting

on demand babysitting

on demand babysitting on-demand you name it there they have it

on-demand you name it there they have it

on-demand you name it there they have it so in this generation it’s even more

so in this generation it’s even more

so in this generation it’s even more difficult to take the time to say

difficult to take the time to say

difficult to take the time to say complex things are not necessarily

complex things are not necessarily

complex things are not necessarily complex but things that are rich and

complex but things that are rich and

complex but things that are rich and sometimes take time to process some of

sometimes take time to process some of

sometimes take time to process some of those things are the most beautiful

those things are the most beautiful

those things are the most beautiful things an article in the Atlantic came

things an article in the Atlantic came

things an article in the Atlantic came out more recently that showed that post

out more recently that showed that post

out more recently that showed that post iPhone high schoolers are having getting

iPhone high schoolers are having getting

iPhone high schoolers are having getting their licenses later and later and

their licenses later and later and

their licenses later and later and they’re hanging out with their friends

they’re hanging out with their friends

they’re hanging out with their friends less and less in person and really

less and less in person and really

less and less in person and really showing that people are using social

showing that people are using social

showing that people are using social media to interact with each other but

media to interact with each other but

media to interact with each other but they’re not necessarily talking with

they’re not necessarily talking with

they’re not necessarily talking with each other face-to-face anymore

each other face-to-face anymore

each other face-to-face anymore one of the quotes that I find sums this

one of the quotes that I find sums this

one of the quotes that I find sums this up very well is a quote by one of my

up very well is a quote by one of my

up very well is a quote by one of my favorite pastors and he says raking is

favorite pastors and he says raking is

favorite pastors and he says raking is easy but all you get is leaves digging

easy but all you get is leaves digging

easy but all you get is leaves digging is hard but you might find gold

is hard but you might find gold

is hard but you might find gold beautiful things take effort and time

beautiful things take effort and time

beautiful things take effort and time and I urge you all to kind of look for

and I urge you all to kind of look for

and I urge you all to kind of look for watch a critically acclaimed movie even

watch a critically acclaimed movie even

watch a critically acclaimed movie even though if it’s hard to understand watch

though if it’s hard to understand watch

though if it’s hard to understand watch it over and over and ask yourself why is

it over and over and ask yourself why is

it over and over and ask yourself why is it why is this critically acclaimed read

it why is this critically acclaimed read

it why is this critically acclaimed read a long-form book or article that has

a long-form book or article that has

a long-form book or article that has stood the test of time I find that some

stood the test of time I find that some

stood the test of time I find that some of the things that have lasted

of the things that have lasted

of the things that have lasted throughout time those things have

throughout time those things have

throughout time those things have competed against millions of other

competed against millions of other

competed against millions of other things and therefore you know they stood

things and therefore you know they stood

things and therefore you know they stood the test of time and are you know

the test of time and are you know

the test of time and are you know extremely beautiful or go to a park and

extremely beautiful or go to a park and

extremely beautiful or go to a park and listen to the sounds something as simple

listen to the sounds something as simple

listen to the sounds something as simple as photosynthesis which many of you know

as photosynthesis which many of you know

as photosynthesis which many of you know a plant takes in water and carbon

a plant takes in water and carbon

a plant takes in water and carbon dioxide and then sunlight and then

dioxide and then sunlight and then

dioxide and then sunlight and then produces glucose which is food for

produces glucose which is food for

produces glucose which is food for itself and then oxygen which we breathe

itself and then oxygen which we breathe

itself and then oxygen which we breathe in it’s a miracle that’s happening all

in it’s a miracle that’s happening all

in it’s a miracle that’s happening all around us and we kind of take these

around us and we kind of take these

around us and we kind of take these things for granted because because we

things for granted because because we

things for granted because because we just see it all the time and we don’t

just see it all the time and we don’t

just see it all the time and we don’t think much about it so take the time to

think much about it so take the time to

think much about it so take the time to process these things when I was a kid

process these things when I was a kid

process these things when I was a kid yeah this to me when I was a kid my dad

yeah this to me when I was a kid my dad

yeah this to me when I was a kid my dad used to force me to listen to classical

used to force me to listen to classical

used to force me to listen to classical music he would take us to classical

music he would take us to classical

music he would take us to classical concerts he would play classical music

concerts he would play classical music

concerts he would play classical music in the car and at home and my brother

in the car and at home and my brother

in the car and at home and my brother and I we loved

and I we loved

and I we loved we love Coldplay and u2 and Radiohead

we love Coldplay and u2 and Radiohead

we love Coldplay and u2 and Radiohead and some of these you know rock artists

and some of these you know rock artists

and some of these you know rock artists and we hated when my my dad would take

and we hated when my my dad would take

and we hated when my my dad would take us to these classical concerts but now

us to these classical concerts but now

us to these classical concerts but now growing up I’ve realized that there’s so

growing up I’ve realized that there’s so

growing up I’ve realized that there’s so much richness in classical masterpieces

much richness in classical masterpieces

much richness in classical masterpieces you can listen to them over and over

you can listen to them over and over

you can listen to them over and over again and they don’t get old whereas a

again and they don’t get old whereas a

again and they don’t get old whereas a pop song maybe cliche and you listen to

pop song maybe cliche and you listen to

pop song maybe cliche and you listen to it 10 times in a day and it gets boring

it 10 times in a day and it gets boring

it 10 times in a day and it gets boring try listening to a piece of Chopin or

try listening to a piece of Chopin or

try listening to a piece of Chopin or Beethoven turn off the lights and think

Beethoven turn off the lights and think

Beethoven turn off the lights and think about a problem that you’re dealing with

about a problem that you’re dealing with

about a problem that you’re dealing with and see how music classical music can

and see how music classical music can

and see how music classical music can speak to that look for problems look for

speak to that look for problems look for

speak to that look for problems look for beauty and finally look for lessons

beauty and finally look for lessons

beauty and finally look for lessons lessons you can find anywhere even the

lessons you can find anywhere even the

lessons you can find anywhere even the things that people view there to be no

things that people view there to be no

things that people view there to be no lessons in at all make learning lessons

lessons in at all make learning lessons

lessons in at all make learning lessons a game after every class you’re in

a game after every class you’re in

a game after every class you’re in figure out what the takeaway is if you

figure out what the takeaway is if you

figure out what the takeaway is if you fail at something figure out why you

fail at something figure out why you

fail at something figure out why you failed at it and how you can do better

failed at it and how you can do better

failed at it and how you can do better the next time if you see like a business

the next time if you see like a business

the next time if you see like a business failing or something like that that’s

failing or something like that that’s

failing or something like that that’s why the business failed and try to

why the business failed and try to

why the business failed and try to figure out the solution yourself when I

figure out the solution yourself when I

figure out the solution yourself when I was in in high school I really had two

was in in high school I really had two

was in in high school I really had two interests sports or basketball and

interests sports or basketball and

interests sports or basketball and playing computer games there are so many

playing computer games there are so many

playing computer games there are so many lessons I feel like that could be

lessons I feel like that could be

lessons I feel like that could be learned from these two things but most

learned from these two things but most

learned from these two things but most people at the time it told me stop doing

people at the time it told me stop doing

people at the time it told me stop doing these things because they take away time

these things because they take away time

these things because they take away time from more valuable activities like doing

from more valuable activities like doing

from more valuable activities like doing your schoolwork or whatever it is but

your schoolwork or whatever it is but

your schoolwork or whatever it is but just to give you an example of some of

just to give you an example of some of

just to give you an example of some of the different things I’ve learned this

the different things I’ve learned this

the different things I’ve learned this is me in middle school playing computers

is me in middle school playing computers

is me in middle school playing computers so for computer games obviously I’m a

so for computer games obviously I’m a

so for computer games obviously I’m a technologist today there’s no

technologist today there’s no

technologist today there’s no coincidence that I’m pretty good with

coincidence that I’m pretty good with

coincidence that I’m pretty good with computers and a lot of that has to do

computers and a lot of that has to do

computers and a lot of that has to do with me playing games frankly I also

with me playing games frankly I also

with me playing games frankly I also managed a team at a very young age and

managed a team at a very young age and

managed a team at a very young age and our team became one of the top five

our team became one of the top five

our team became one of the top five worketh teams in the United States and I

worketh teams in the United States and I

worketh teams in the United States and I learned how to be strategic and come up

learned how to be strategic and come up

learned how to be strategic and come up with counter strategies and then finally

with counter strategies and then finally

with counter strategies and then finally I found shortcuts to things in gaming if

I found shortcuts to things in gaming if

I found shortcuts to things in gaming if you’re two or three seconds behind

you’re two or three seconds behind

you’re two or three seconds behind someone then that could cost you a win

someone then that could cost you a win

someone then that could cost you a win or a loss and there have been more

or a loss and there have been more

or a loss and there have been more profound lessons that I learned in in

profound lessons that I learned in in

profound lessons that I learned in in basketball this is me at the Staples

basketball this is me at the Staples

basketball this is me at the Staples Center which with my Wizards Jersey on

Center which with my Wizards Jersey on

Center which with my Wizards Jersey on and some of the some of the best lessons

and some of the some of the best lessons

and some of the some of the best lessons I’ve learned I’ve been in basketball so

I’ve learned I’ve been in basketball so

I’ve learned I’ve been in basketball so for example I come from DC and

for example I come from DC and

for example I come from DC and all the wizards if you’re NBA fan you

all the wizards if you’re NBA fan you

all the wizards if you’re NBA fan you know that the Wizards are horrible over

know that the Wizards are horrible over

know that the Wizards are horrible over the last 30 years we were this we have

the last 30 years we were this we have

the last 30 years we were this we have the second worst record cumulatively in

the second worst record cumulatively in

the second worst record cumulatively in that period of time and so I grew up

that period of time and so I grew up

that period of time and so I grew up really needing to learn the lessons of

really needing to learn the lessons of

really needing to learn the lessons of faithfulness and patience my pastor said

faithfulness and patience my pastor said

faithfulness and patience my pastor said at my my wedding that he knew that it

at my my wedding that he knew that it

at my my wedding that he knew that it would be a faithful husband because I

would be a faithful husband because I

would be a faithful husband because I was a Wizards fan it’s it was painful

was a Wizards fan it’s it was painful

was a Wizards fan it’s it was painful growing up it was always a lost over

growing up it was always a lost over

growing up it was always a lost over time a missed call something always went

time a missed call something always went

time a missed call something always went wrong but it taught me that some of the

wrong but it taught me that some of the

wrong but it taught me that some of the my greatest joys came from following

my greatest joys came from following

my greatest joys came from following this painful team and learned in having

this painful team and learned in having

this painful team and learned in having association with friends secondly

association with friends secondly

association with friends secondly encouragement home court advantage is

encouragement home court advantage is

encouragement home court advantage is one of the most valuable statistics that

one of the most valuable statistics that

one of the most valuable statistics that our that is used nowadays home court

our that is used nowadays home court

our that is used nowadays home court advantage the same team that plays at

advantage the same team that plays at

advantage the same team that plays at home has a much better chance than the

home has a much better chance than the

home has a much better chance than the team that plays away and the main

team that plays away and the main

team that plays away and the main difference is someone cheering for them

difference is someone cheering for them

difference is someone cheering for them my parents growing up always told me

my parents growing up always told me

my parents growing up always told me that I could do anything but I really

that I could do anything but I really

that I could do anything but I really set my heart to and worked hard at and

set my heart to and worked hard at and

set my heart to and worked hard at and that allowed me to go from really a high

that allowed me to go from really a high

that allowed me to go from really a high school student that wasn’t really good

school student that wasn’t really good

school student that wasn’t really good at getting good grades to a gamer to a

at getting good grades to a gamer to a

at getting good grades to a gamer to a hedge fund manager to running a

hedge fund manager to running a

hedge fund manager to running a non-profit to now having a technology

non-profit to now having a technology

non-profit to now having a technology company a foundation and a real estate

company a foundation and a real estate

company a foundation and a real estate company Oscar finally one more thing on

company Oscar finally one more thing on

company Oscar finally one more thing on sports the it also tells me the value of

sports the it also tells me the value of

sports the it also tells me the value of adoration is one of those things where

adoration is one of those things where

adoration is one of those things where if you’ve gone to sports game the

if you’ve gone to sports game the

if you’ve gone to sports game the excitement of scoring a goal or a basket

excitement of scoring a goal or a basket

excitement of scoring a goal or a basket you see strangers hugging each other and

you see strangers hugging each other and

you see strangers hugging each other and giving each other high-fives there’s

giving each other high-fives there’s

giving each other high-fives there’s people from different socioeconomic

people from different socioeconomic

people from different socioeconomic classes different races all together

classes different races all together

classes different races all together being part of this greater picture and

being part of this greater picture and

being part of this greater picture and eyen ran the novelist once said

eyen ran the novelist once said

eyen ran the novelist once said adoration is one of the greatest human

adoration is one of the greatest human

adoration is one of the greatest human desires we’d like to be part of this

desires we’d like to be part of this

desires we’d like to be part of this bigger picture and it’s the same thing

bigger picture and it’s the same thing

bigger picture and it’s the same thing in music when you go to a concert you’re

in music when you go to a concert you’re

in music when you go to a concert you’re you’re you’re euphoric because you’re

you’re you’re euphoric because you’re

you’re you’re euphoric because you’re part of this bigger picture and unified

part of this bigger picture and unified

part of this bigger picture and unified with other people Oscar Wilde had a

with other people Oscar Wilde had a

with other people Oscar Wilde had a quote that said the public have the

quote that said the public have the

quote that said the public have the insatiable curiosity to know everything

insatiable curiosity to know everything

insatiable curiosity to know everything except for what is worth knowing it

except for what is worth knowing it

except for what is worth knowing it turns out in the information age there’s

turns out in the information age there’s

turns out in the information age there’s lots and lots of information but we

lots and lots of information but we

lots and lots of information but we don’t always observe the right things

don’t always observe the right things

don’t always observe the right things it’s not always about knowing everything

it’s not always about knowing everything

it’s not always about knowing everything if you want to make a difference in the

if you want to make a difference in the

if you want to make a difference in the world it’s about knowing the valuable

world it’s about knowing the valuable

world it’s about knowing the valuable things and being willing to live and die

things and being willing to live and die

things and being willing to live and die for those things my wife and I in 2014

for those things my wife and I in 2014

for those things my wife and I in 2014 we moved to South Central Los Angeles

we moved to South Central Los Angeles

we moved to South Central Los Angeles which many people know as the home of

which many people know as the home of

which many people know as the home of the Crips and bloods or to the most

the Crips and bloods or to the most

the Crips and bloods or to the most famous gangs in the US and we moved

famous gangs in the US and we moved

famous gangs in the US and we moved there because as Christians Jesus spent

there because as Christians Jesus spent

there because as Christians Jesus spent time with those that faced in Justices

time with those that faced in Justices

time with those that faced in Justices and that have been marginalized by

and that have been marginalized by

and that have been marginalized by society that was a problem that we were

society that was a problem that we were

society that was a problem that we were extremely passionate about and we moved

extremely passionate about and we moved

extremely passionate about and we moved in order to do that a lot of people when

in order to do that a lot of people when

in order to do that a lot of people when we first moved told us that we were

we first moved told us that we were

we first moved told us that we were crazy there was too dangerous that the

crazy there was too dangerous that the

crazy there was too dangerous that the people there had came from too big of a

people there had came from too big of a

people there had came from too big of a background difference than us but but we

background difference than us but but we

background difference than us but but we found the opposite to be true we learned

found the opposite to be true we learned

found the opposite to be true we learned about the problems of systemic racism in

about the problems of systemic racism in

about the problems of systemic racism in America we learned about the joy and

America we learned about the joy and

America we learned about the joy and beauty of long-term community and we

beauty of long-term community and we

beauty of long-term community and we learn lessons from people with a

learn lessons from people with a

learn lessons from people with a different perspective than us it’s

different perspective than us it’s

different perspective than us it’s estimated today that there are over 30

estimated today that there are over 30

estimated today that there are over 30 million slaves and this is a huge

million slaves and this is a huge

million slaves and this is a huge problem there are so many problems today

problem there are so many problems today

problem there are so many problems today that need light to be shed on and I’m

that need light to be shed on and I’m

that need light to be shed on and I’m just gonna read a poem off the screen

just gonna read a poem off the screen

just gonna read a poem off the screen that if you guys can follow it along

that if you guys can follow it along

that if you guys can follow it along that that I mentioned previously that

that that I mentioned previously that

that that I mentioned previously that Hannah had wrote called slavery to close

Hannah had wrote called slavery to close

Hannah had wrote called slavery to close out by followers only have a face to

out by followers only have a face to

out by followers only have a face to shame inscribed by slavery on the

shame inscribed by slavery on the

shame inscribed by slavery on the Christian name shall Britain where the

Christian name shall Britain where the

Christian name shall Britain where the soul of freedom reigns Ford’s changed

soul of freedom reigns Ford’s changed

soul of freedom reigns Ford’s changed for others she herself disdains

for others she herself disdains

for others she herself disdains forbidded heaven I’ll let the nations

forbidded heaven I’ll let the nations

forbidded heaven I’ll let the nations know the Liberty she taste she will

know the Liberty she taste she will

know the Liberty she taste she will bestow not to herself the glorious gift

bestow not to herself the glorious gift

bestow not to herself the glorious gift confined she spreads the blessing wide

confined she spreads the blessing wide

confined she spreads the blessing wide as humankind and scorning narrow views

as humankind and scorning narrow views

as humankind and scorning narrow views of time and place bids all be free and

of time and place bids all be free and

of time and place bids all be free and Earth’s extended space what page of

Earth’s extended space what page of

Earth’s extended space what page of human annals can record a deed so bright

human annals can record a deed so bright

human annals can record a deed so bright as human rights restored Oh may that

as human rights restored Oh may that

as human rights restored Oh may that godlike deed that shining page redeem

godlike deed that shining page redeem

godlike deed that shining page redeem our fame and consecrate our age use

our fame and consecrate our age use

our fame and consecrate our age use observation as a tool to shed light on

observation as a tool to shed light on

observation as a tool to shed light on in darkness find a problem that you’re

in darkness find a problem that you’re

in darkness find a problem that you’re passionate about find beauty that can

passionate about find beauty that can

passionate about find beauty that can inspire you to action and learn a lesson

inspire you to action and learn a lesson

inspire you to action and learn a lesson to every circumstance thank you

to every circumstance thank you

to every circumstance thank you [Applause]

[Applause]

[Applause] [Music]

”

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