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The hidden power of auditing | Stanislas Zuin | TEDxGeneva


[Music]

[Music] [Applause]

[Applause]

[Applause] imagine you’re applying for a job you’ve

imagine you’re applying for a job you’ve

imagine you’re applying for a job you’ve passed successfully all examinations all

passed successfully all examinations all

passed successfully all examinations all assessments and tests you’ve been told

assessments and tests you’ve been told

assessments and tests you’ve been told by the examiner that you are the top

by the examiner that you are the top

by the examiner that you are the top scorer candidate that you have all

scorer candidate that you have all

scorer candidate that you have all analytical and soft skills to meet the

analytical and soft skills to meet the

analytical and soft skills to meet the jobs requirements you feel very happy

jobs requirements you feel very happy

jobs requirements you feel very happy because this job can change your life

but the day before you should go to sign

but the day before you should go to sign in the contract you receive a phone call

in the contract you receive a phone call

in the contract you receive a phone call the examiner tells you sorry

the examiner tells you sorry

the examiner tells you sorry but the director picked someone else he

but the director picked someone else he

but the director picked someone else he feels so sorry that he secretly shares

feels so sorry that he secretly shares

feels so sorry that he secretly shares with you that the selected person was a

with you that the selected person was a

with you that the selected person was a foolish candidate but was a close

foolish candidate but was a close

foolish candidate but was a close relative to the director has such a

relative to the director has such a

relative to the director has such a story happened to any one of you please

story happened to any one of you please

story happened to any one of you please let’s do a show of hands how many about

let’s do a show of hands how many about

let’s do a show of hands how many about 20% of the audience it’s already

20% of the audience it’s already

20% of the audience it’s already something for those of you who

something for those of you who

something for those of you who experience that in the public sector

experience that in the public sector

experience that in the public sector I can imagine your feelings sadness

I can imagine your feelings sadness

I can imagine your feelings sadness anger even resignation this talk is

anger even resignation this talk is

anger even resignation this talk is about how to convert resignation into

about how to convert resignation into

about how to convert resignation into progress and eventually how to promote

progress and eventually how to promote

progress and eventually how to promote accountability of public sector leaders

accountability of public sector leaders

accountability of public sector leaders why the public sector is significant

why the public sector is significant

why the public sector is significant because all of us are paying taxes to

because all of us are paying taxes to

because all of us are paying taxes to fund it so we should all have the right

fund it so we should all have the right

fund it so we should all have the right to say something about the usage of the

to say something about the usage of the

to say something about the usage of the money

money

money and the amounted of taxes we pay is

and the amounted of taxes we pay is

and the amounted of taxes we pay is significant have a look to this map it

significant have a look to this map it

significant have a look to this map it represent the tax revenues in percent of

represent the tax revenues in percent of

represent the tax revenues in percent of the gross domestic product in 2015 the

the gross domestic product in 2015 the

the gross domestic product in 2015 the OECD average is at a third it means that

OECD average is at a third it means that

OECD average is at a third it means that about that that the tax revenues we pay

about that that the tax revenues we pay

about that that the tax revenues we pay represent a third of the value we create

represent a third of the value we create

represent a third of the value we create on average isn’t it paradoxical that

on average isn’t it paradoxical that

on average isn’t it paradoxical that when we prepare a Christmas gift or when

when we prepare a Christmas gift or when

when we prepare a Christmas gift or when we want to change our phone subscription

we want to change our phone subscription

we want to change our phone subscription we spend hours even days comparing

we spend hours even days comparing

we spend hours even days comparing prices for some percent of difference

prices for some percent of difference

prices for some percent of difference whereas when we have to pay taxes we

whereas when we have to pay taxes we

whereas when we have to pay taxes we almost have nothing to say the taxes are

almost have nothing to say the taxes are

almost have nothing to say the taxes are used of course for the common good they

used of course for the common good they

used of course for the common good they are used to build schools roads to take

are used to build schools roads to take

are used to build schools roads to take care of the waste management or to pay

care of the waste management or to pay

care of the waste management or to pay police forces but it seems as with the

police forces but it seems as with the

police forces but it seems as with the discrimination in hiring example that

discrimination in hiring example that

discrimination in hiring example that some public leaders tends to forget

some public leaders tends to forget

some public leaders tends to forget about accountability to forget about the

about accountability to forget about the

about accountability to forget about the rules they may be themselves created and

rules they may be themselves created and

rules they may be themselves created and after all this kind of behavior begins

after all this kind of behavior begins

after all this kind of behavior begins to make the citizen less trustful in the

to make the citizen less trustful in the

to make the citizen less trustful in the public sector this lack of confidence

public sector this lack of confidence

public sector this lack of confidence creates the sign of a declining

creates the sign of a declining

creates the sign of a declining democracy and this we would not accept

democracy and this we would not accept

democracy and this we would not accept that we should change that and how can

that we should change that and how can

that we should change that and how can we do this that will be the purpose of

we do this that will be the purpose of

we do this that will be the purpose of this talk first we could contemplate

this talk first we could contemplate

this talk first we could contemplate having smart and honest people like you

having smart and honest people like you

having smart and honest people like you because you are interested in ideas

because you are interested in ideas

because you are interested in ideas worth spreading

worth spreading

worth spreading to access executive positions

to access executive positions

to access executive positions legislative positions to

legislative positions to

legislative positions to judicial position in our systems of

judicial position in our systems of

judicial position in our systems of course it will be already something very

course it will be already something very

course it will be already something very valuable but it will not be enough why

valuable but it will not be enough why

valuable but it will not be enough why because history has taught us that power

because history has taught us that power

because history has taught us that power tends to corrupt and absolute power

tends to corrupt and absolute power

tends to corrupt and absolute power corrupts absolutely

corrupts absolutely

corrupts absolutely and at the same time limitation is

and at the same time limitation is

and at the same time limitation is essential to Authority and a government

essential to Authority and a government

essential to Authority and a government is legitimate only if it is effectively

is legitimate only if it is effectively

is legitimate only if it is effectively limited so having smart people helps but

limited so having smart people helps but

limited so having smart people helps but it cannot be sufficient

it cannot be sufficient

it cannot be sufficient the second way I would like to address

the second way I would like to address

the second way I would like to address is how the public auditors can become an

is how the public auditors can become an

is how the public auditors can become an effective counter power public auditors

effective counter power public auditors

effective counter power public auditors can check real facts real figures

can check real facts real figures

can check real facts real figures provided by the government and in this

provided by the government and in this

provided by the government and in this way they can act as a counter power but

way they can act as a counter power but

way they can act as a counter power but only if they benefit from citizen

only if they benefit from citizen

only if they benefit from citizen support they can really be effective

support they can really be effective

support they can really be effective why citizen support is key citizen

why citizen support is key citizen

why citizen support is key citizen support is key because citizen have the

support is key because citizen have the

support is key because citizen have the power the power comes from you it has

power the power comes from you it has

power the power comes from you it has even been set in stone more than 200

even been set in stone more than 200

even been set in stone more than 200 years ago in the Declaration of the

years ago in the Declaration of the

years ago in the Declaration of the Rights of Man and of the citizen

Rights of Man and of the citizen

Rights of Man and of the citizen established in 1789 this is a very

established in 1789 this is a very

established in 1789 this is a very important text for our civilization and

important text for our civilization and

important text for our civilization and within this text we can read that men

within this text we can read that men

within this text we can read that men are equal they have the same right to

are equal they have the same right to

are equal they have the same right to access public jobs and to take part in

access public jobs and to take part in

access public jobs and to take part in the legislative process

the legislative process

the legislative process France even created a stamp for the

France even created a stamp for the

France even created a stamp for the 200th anniversary of this declaration

200th anniversary of this declaration

200th anniversary of this declaration here is the stamp and what I would like

here is the stamp and what I would like

here is the stamp and what I would like to highlight with you is the article 15

to highlight with you is the article 15

to highlight with you is the article 15 which says that society has the right to

which says that society has the right to

which says that society has the right to require of every public agent

require of every public agent

require of every public agent on account of his administration so it’s

on account of his administration so it’s

on account of his administration so it’s English words from 200 years ago

English words from 200 years ago

English words from 200 years ago basically it says that accountability

basically it says that accountability

basically it says that accountability should be the rule but what have we been

should be the rule but what have we been

should be the rule but what have we been doing with this right we have let’s do a

doing with this right we have let’s do a

doing with this right we have let’s do a second show of hands how many of you

second show of hands how many of you

second show of hands how many of you have personally used this right to

have personally used this right to

have personally used this right to require accountability from your public

require accountability from your public

require accountability from your public authorities please raise hands maybe 10%

authorities please raise hands maybe 10%

authorities please raise hands maybe 10% of the audience

of the audience

of the audience it’s already better than in the rear

it’s already better than in the rear

it’s already better than in the rear soles congratulations but still 10% is

soles congratulations but still 10% is

soles congratulations but still 10% is not the majority it seems we have like a

not the majority it seems we have like a

not the majority it seems we have like a broken link here between the citizen and

broken link here between the citizen and

broken link here between the citizen and the administration because we feel we

the administration because we feel we

the administration because we feel we cannot change things really we can only

cannot change things really we can only

cannot change things really we can only elect our government every four or five

elect our government every four or five

elect our government every four or five years and then wait and restart again

years and then wait and restart again

years and then wait and restart again and we don’t have many possibilities to

and we don’t have many possibilities to

and we don’t have many possibilities to change things ongoing

my belief is that this difficulty of

my belief is that this difficulty of communicating between the citizen and

communicating between the citizen and

communicating between the citizen and the admission and the administration can

the admission and the administration can

the admission and the administration can be improved through the use of the

be improved through the use of the

be improved through the use of the public auditors the public auditor would

public auditors the public auditor would

public auditors the public auditor would create two separate ways to improve the

create two separate ways to improve the

create two separate ways to improve the situation firstly with respect to the

situation firstly with respect to the

situation firstly with respect to the administration it will ask for increased

administration it will ask for increased

administration it will ask for increased transparency

transparency

transparency increased transparency means to

increased transparency means to

increased transparency means to constraint the administration to provide

constraint the administration to provide

constraint the administration to provide sound data to really give complete full

sound data to really give complete full

sound data to really give complete full and accurate figures public auditor can

and accurate figures public auditor can

and accurate figures public auditor can constraint the administration to set

constraint the administration to set

constraint the administration to set objectives that can be measured so that

objectives that can be measured so that

objectives that can be measured so that at the end of the term of a politician

at the end of the term of a politician

at the end of the term of a politician we can all note whether he succeeded or

we can all note whether he succeeded or

we can all note whether he succeeded or he failed but more importantly there is

he failed but more importantly there is

he failed but more importantly there is a second way the auditor can work on is

a second way the auditor can work on is

a second way the auditor can work on is the link and the connection with the

the link and the connection with the

the link and the connection with the citizen actually the link with you why

citizen actually the link with you why

citizen actually the link with you why this link is important let me show you

this link is important let me show you

this link is important let me show you an example from Geneva in 2013 on the

an example from Geneva in 2013 on the

an example from Geneva in 2013 on the website of the Court of Auditors

website of the Court of Auditors

website of the Court of Auditors we received a message mentioning some

we received a message mentioning some

we received a message mentioning some managers in that company are under high

managers in that company are under high

managers in that company are under high pressure to invest money into a project

pressure to invest money into a project

pressure to invest money into a project that makes no sense

that makes no sense

that makes no sense so although we are in Switzerland the

so although we are in Switzerland the

so although we are in Switzerland the plot the project is not about milk or

plot the project is not about milk or

plot the project is not about milk or cows it was about the windmills on the

cows it was about the windmills on the

cows it was about the windmills on the Jura mountains and after some

Jura mountains and after some

Jura mountains and after some investigations the court of Auditors

investigations the court of Auditors

investigations the court of Auditors could determine that some fraudulent

could determine that some fraudulent

could determine that some fraudulent practices were going

practices were going

practices were going going on because of a single employee of

going on because of a single employee of

going on because of a single employee of the company so the report was published

the company so the report was published

the company so the report was published and then a criminal claimed was filed

and then a criminal claimed was filed

and then a criminal claimed was filed and these are the press headlines

and these are the press headlines

and these are the press headlines so it’s in French that were published

so it’s in French that were published

so it’s in French that were published after some time but you don’t need to

after some time but you don’t need to

after some time but you don’t need to find huge cases like this to communicate

find huge cases like this to communicate

find huge cases like this to communicate with your auditors you can also

with your auditors you can also

with your auditors you can also communicate for some odd situations that

communicate for some odd situations that

communicate for some odd situations that you might face in your everyday life

you might face in your everyday life

you might face in your everyday life with the administration for instance

with the administration for instance

with the administration for instance when you go to do your car control check

when you go to do your car control check

when you go to do your car control check imagine you don’t get to received as

imagine you don’t get to received as

imagine you don’t get to received as with the example of discrimination in

with the example of discrimination in

with the example of discrimination in hiring you if you are subject to such

hiring you if you are subject to such

hiring you if you are subject to such practice or imagine you are always the

practice or imagine you are always the

practice or imagine you are always the last on the queue when you require the

last on the queue when you require the

last on the queue when you require the right to have access to a subsidized

right to have access to a subsidized

right to have access to a subsidized apartment all of these can be

apartment all of these can be

apartment all of these can be investigated by a public auditor who

investigated by a public auditor who

investigated by a public auditor who will check the facts but for that the

will check the facts but for that the

will check the facts but for that the public auditor would need convention

public auditor would need convention

public auditor would need convention confidentiality and a special and secure

confidentiality and a special and secure

confidentiality and a special and secure channel with the citizen and this is a

channel with the citizen and this is a

channel with the citizen and this is a future crossroad for the public auditor

future crossroad for the public auditor

future crossroad for the public auditor is to give you enough confidence so that

is to give you enough confidence so that

is to give you enough confidence so that you feel free to contact him and what we

you feel free to contact him and what we

you feel free to contact him and what we we have now is that more and more some

we have now is that more and more some

we have now is that more and more some systems based on on web technology can

systems based on on web technology can

systems based on on web technology can guarantee of a very high encryption of

guarantee of a very high encryption of

guarantee of a very high encryption of the communication and the data will not

the communication and the data will not

the communication and the data will not even be hosted at the auditor place but

even be hosted at the auditor place but

even be hosted at the auditor place but in a secure system which is in another

in a secure system which is in another

in a secure system which is in another country and which is totally encrypted

country and which is totally encrypted

country and which is totally encrypted and secure

and secure

and secure here are an example of some public

here are an example of some public

here are an example of some public companies or big Federation’s which have

companies or big Federation’s which have

companies or big Federation’s which have already set up such a secured channel so

already set up such a secured channel so

already set up such a secured channel so that citizens or users of these

that citizens or users of these

that citizens or users of these administrations can contact directly the

administrations can contact directly the

administrations can contact directly the public auditor bodies imagine as well

public auditor bodies imagine as well

public auditor bodies imagine as well that in other countries like in Brazil

that in other countries like in Brazil

that in other countries like in Brazil with lava jato like in Italy some years

with lava jato like in Italy some years

with lava jato like in Italy some years ago with manipulative in Germany with

ago with manipulative in Germany with

ago with manipulative in Germany with the Simmons case how faster the

the Simmons case how faster the

the Simmons case how faster the communication would have been if

communication would have been if

communication would have been if confidentiality could have been provided

confidentiality could have been provided

confidentiality could have been provided to the citizen last but not least make

to the citizen last but not least make

to the citizen last but not least make sure that accountability is not only

sure that accountability is not only

sure that accountability is not only valid for the public leaders but also

valid for the public leaders but also

valid for the public leaders but also for the public auditors you must control

for the public auditors you must control

for the public auditors you must control your auditors as well did I tell you I

your auditors as well did I tell you I

your auditors as well did I tell you I was working for the Geneva Court of

was working for the Geneva Court of

was working for the Geneva Court of Auditors make sure you’re controlling me

Auditors make sure you’re controlling me

Auditors make sure you’re controlling me and if you come from other countries

and if you come from other countries

and if you come from other countries make sure that you can control your

make sure that you can control your

make sure that you can control your public auditors as well it’s now time to

public auditors as well it’s now time to

public auditors as well it’s now time to conclude remember at the beginning I

conclude remember at the beginning I

conclude remember at the beginning I mentioned that accountability can change

mentioned that accountability can change

mentioned that accountability can change lives of people maybe with the case of

lives of people maybe with the case of

lives of people maybe with the case of the utility company investing in

the utility company investing in

the utility company investing in windmills this was a bit impersonal and

windmills this was a bit impersonal and

windmills this was a bit impersonal and you cannot really feel what happened in

you cannot really feel what happened in

you cannot really feel what happened in this case but imagine if I were to tell

this case but imagine if I were to tell

this case but imagine if I were to tell you that the discrimination in hiring

you that the discrimination in hiring

you that the discrimination in hiring example was not fictitious but it was

example was not fictitious but it was

example was not fictitious but it was real and indeed Court of Auditors made a

real and indeed Court of Auditors made a

real and indeed Court of Auditors made a note it some five years ago about hiring

note it some five years ago about hiring

note it some five years ago about hiring processes in Geneva administration and

processes in Geneva administration and

processes in Geneva administration and found a lot of problems and after the

found a lot of problems and after the

found a lot of problems and after the audit

audit

audit some processors were canceled some

some processors were canceled some

some processors were canceled some contracts were canceled and the process

contracts were canceled and the process

contracts were canceled and the process had to restart again so you can imagine

had to restart again so you can imagine

had to restart again so you can imagine that the person who was initially

that the person who was initially

that the person who was initially rejected but finally chosen could really

rejected but finally chosen could really

rejected but finally chosen could really have a change in his life as my final

have a change in his life as my final

have a change in his life as my final wish is to motivate you to communicate

wish is to motivate you to communicate

wish is to motivate you to communicate more with auditors when you have

more with auditors when you have

more with auditors when you have findings about fraudulent practices in

findings about fraudulent practices in

findings about fraudulent practices in the administration

the administration

the administration help me in Geneva I need you and help

help me in Geneva I need you and help

help me in Geneva I need you and help other public auditors wherever you come

other public auditors wherever you come

other public auditors wherever you come from communicate more with them they

from communicate more with them they

from communicate more with them they need you as well your communications can

need you as well your communications can

need you as well your communications can really bring more equal treatment about

really bring more equal treatment about

really bring more equal treatment about among citizen it can bring better value

among citizen it can bring better value

among citizen it can bring better value for the taxpayers and eventually it

for the taxpayers and eventually it

for the taxpayers and eventually it might increase the trust we have in our

might increase the trust we have in our

might increase the trust we have in our public authorities accountability was

public authorities accountability was

public authorities accountability was set in stone more than 200 years ago

set in stone more than 200 years ago

set in stone more than 200 years ago let’s make it real now thanks to you

let’s make it real now thanks to you

let’s make it real now thanks to you [Applause]

[Applause]

[Applause] [Music]

[Music]

[Music] [Applause]

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