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Tapping new markets | Jake Boshernitzan | TEDxYale


[Music]

[Music] even if you’ve never started a business

even if you’ve never started a business

even if you’ve never started a business you probably know some of the main

you probably know some of the main

you probably know some of the main ingredients for success you need an idea

ingredients for success you need an idea

ingredients for success you need an idea that solves a problem or offers the

that solves a problem or offers the

that solves a problem or offers the benefit you need a solid team behind the

benefit you need a solid team behind the

benefit you need a solid team behind the idea you need great execution and of

idea you need great execution and of

idea you need great execution and of course you need capital but the fact is

course you need capital but the fact is

course you need capital but the fact is most businesses fail even though they

most businesses fail even though they

most businesses fail even though they have all of these key ingredients and

have all of these key ingredients and

have all of these key ingredients and the big question is why there’s

the big question is why there’s

the big question is why there’s something mysterious about what it takes

something mysterious about what it takes

something mysterious about what it takes for business to succeed and there’s a

for business to succeed and there’s a

for business to succeed and there’s a notion that a large part of it is random

notion that a large part of it is random

notion that a large part of it is random dependent on external factors that are

dependent on external factors that are

dependent on external factors that are outside your control but my experiences

outside your control but my experiences

outside your control but my experiences have shown me otherwise success isn’t

have shown me otherwise success isn’t

have shown me otherwise success isn’t just about building a business and then

just about building a business and then

just about building a business and then rolling the dice nor do you have to be

rolling the dice nor do you have to be

rolling the dice nor do you have to be at the complete mercy of good timing or

at the complete mercy of good timing or

at the complete mercy of good timing or having the right market conditions my in

having the right market conditions my in

having the right market conditions my in fact I think you can actually overcome

fact I think you can actually overcome

fact I think you can actually overcome these external factors and minimize

these external factors and minimize

these external factors and minimize their influence now I’ve been starting

their influence now I’ve been starting

their influence now I’ve been starting businesses since I was a little kid some

businesses since I was a little kid some

businesses since I was a little kid some of them never took off a number of them

of them never took off a number of them

of them never took off a number of them generated a decent middle-class income

generated a decent middle-class income

generated a decent middle-class income and if you made millions but if there’s

and if you made millions but if there’s

and if you made millions but if there’s a common thread across most of these

a common thread across most of these

a common thread across most of these businesses it’s that they try to tackle

businesses it’s that they try to tackle

businesses it’s that they try to tackle problems with solutions that have never

problems with solutions that have never

problems with solutions that have never been tried before but when you’re the

been tried before but when you’re the

been tried before but when you’re the first to do something there’s also a

first to do something there’s also a

first to do something there’s also a pretty good chance would be the first to

pretty good chance would be the first to

pretty good chance would be the first to fail unfortunately the reality is that

fail unfortunately the reality is that

fail unfortunately the reality is that business can be very risky but it

business can be very risky but it

business can be very risky but it doesn’t have to be by applying a few

doesn’t have to be by applying a few

doesn’t have to be by applying a few powerful and basic principles you can

powerful and basic principles you can

powerful and basic principles you can set a path to success and overcome some

set a path to success and overcome some

set a path to success and overcome some of these boundaries I hope to share some

of these boundaries I hope to share some

of these boundaries I hope to share some of these experiences I hope to share

of these experiences I hope to share

of these experiences I hope to share some of these lessons that I’ve learned

some of these lessons that I’ve learned

some of these lessons that I’ve learned as an entrepreneur back when I was a

as an entrepreneur back when I was a

as an entrepreneur back when I was a college student I came up with an

college student I came up with an

college student I came up with an exciting idea something totally new and

exciting idea something totally new and

exciting idea something totally new and revolutionary that I thought would

revolutionary that I thought would

revolutionary that I thought would change the world and as I explained what

change the world and as I explained what

change the world and as I explained what I what this idea did there’s a good

I what this idea did there’s a good

I what this idea did there’s a good chance it may sound familiar to you my

chance it may sound familiar to you my

chance it may sound familiar to you my plan was to create the first online

plan was to create the first online

plan was to create the first online marketplace for sharing rides

marketplace for sharing rides

marketplace for sharing rides it featured route matching technology

it featured route matching technology

it featured route matching technology online payments and a feedback rating

online payments and a feedback rating

online payments and a feedback rating system

system

system they’re already bulletin boards online

they’re already bulletin boards online

they’re already bulletin boards online for sharing rides but I created

for sharing rides but I created

for sharing rides but I created something that offered more efficiency

something that offered more efficiency

something that offered more efficiency and scalability the idea made perfect

and scalability the idea made perfect

and scalability the idea made perfect sense and I was confident that it would

sense and I was confident that it would

sense and I was confident that it would succeed so I formed a company put

succeed so I formed a company put

succeed so I formed a company put together a business plan developed the

together a business plan developed the

together a business plan developed the software raised some capital and

software raised some capital and

software raised some capital and launched the company

launched the company

launched the company not long after launching we were

not long after launching we were

not long after launching we were featured in technology blogs like sienna

featured in technology blogs like sienna

featured in technology blogs like sienna and life hacker appeared in Time

and life hacker appeared in Time

and life hacker appeared in Time magazine and attracted the attention of

magazine and attracted the attention of

magazine and attracted the attention of major companies like Facebook and Zipcar

major companies like Facebook and Zipcar

major companies like Facebook and Zipcar so how well did we do

so how well did we do

so how well did we do did we make thousands of dollars did we

did we make thousands of dollars did we

did we make thousands of dollars did we make millions of dollars well it wasn’t

make millions of dollars well it wasn’t

make millions of dollars well it wasn’t uber and it wasn’t lyft it was called

uber and it wasn’t lyft it was called

uber and it wasn’t lyft it was called ride stir and truth be told it failed

ride stir and truth be told it failed

ride stir and truth be told it failed but why the software worked well it was

but why the software worked well it was

but why the software worked well it was user friendly and a promise to connect

user friendly and a promise to connect

user friendly and a promise to connect drivers and to save travelers money

drivers and to save travelers money

drivers and to save travelers money unfortunately other factors stood in the

unfortunately other factors stood in the

unfortunately other factors stood in the way right store launched pre iPhone and

way right store launched pre iPhone and

way right store launched pre iPhone and Android so there was no way to connect

Android so there was no way to connect

Android so there was no way to connect travelers when they were out and about

travelers when they were out and about

travelers when they were out and about away from their computers instead we

away from their computers instead we

away from their computers instead we relied on text messages but this was

relied on text messages but this was

relied on text messages but this was more of a hack than a solution because

more of a hack than a solution because

more of a hack than a solution because people still had to go back to their

people still had to go back to their

people still had to go back to their computers to confirm and complete

computers to confirm and complete

computers to confirm and complete payments so one problem we faced one

payments so one problem we faced one

payments so one problem we faced one external factor that was in our way was

external factor that was in our way was

external factor that was in our way was lack of technological infrastructure but

lack of technological infrastructure but

lack of technological infrastructure but another huge problem was that we had to

another huge problem was that we had to

another huge problem was that we had to fundamentally change human behavior so

fundamentally change human behavior so

fundamentally change human behavior so the when ride store was launched people

the when ride store was launched people

the when ride store was launched people weren’t accustomed to arranging

weren’t accustomed to arranging

weren’t accustomed to arranging in-person transactions with strangers

in-person transactions with strangers

in-person transactions with strangers through the internet you know feedback

through the internet you know feedback

through the internet you know feedback ratings worked on sites like eBay for

ratings worked on sites like eBay for

ratings worked on sites like eBay for buying things from strangers but not for

buying things from strangers but not for

buying things from strangers but not for getting in the car with strangers so the

getting in the car with strangers so the

getting in the car with strangers so the social economy wasn’t there the

social economy wasn’t there the

social economy wasn’t there the technology wasn’t there and it just

technology wasn’t there and it just

technology wasn’t there and it just really wasn’t the right time so as we

really wasn’t the right time so as we

really wasn’t the right time so as we were continuing to struggle with a lot

were continuing to struggle with a lot

were continuing to struggle with a lot of these external factors a guy by the

of these external factors a guy by the

of these external factors a guy by the name of Logan Greene gave me a call he

name of Logan Greene gave me a call he

name of Logan Greene gave me a call he had just created an app on Facebook

had just created an app on Facebook

had just created an app on Facebook called Zimride for sharing rides and

called Zimride for sharing rides and

called Zimride for sharing rides and wanted to see if there was a knob

wanted to see if there was a knob

wanted to see if there was a knob to collaborate you know his his app at

to collaborate you know his his app at

to collaborate you know his his app at the time was pretty primitive so I

the time was pretty primitive so I

the time was pretty primitive so I dismissed the opportunity thinking that

dismissed the opportunity thinking that

dismissed the opportunity thinking that you know I there really wasn’t you know

you know I there really wasn’t you know

you know I there really wasn’t you know a need to partner with him and around

a need to partner with him and around

a need to partner with him and around the same time one of my side businesses

the same time one of my side businesses

the same time one of my side businesses started to take off and so I actually

started to take off and so I actually

started to take off and so I actually moved on from ride store because it had

moved on from ride store because it had

moved on from ride store because it had started to stagnate chalking it up to

started to stagnate chalking it up to

started to stagnate chalking it up to just being too early in the market now

just being too early in the market now

just being too early in the market now Logan green on the other hand over the

Logan green on the other hand over the

Logan green on the other hand over the next few months he continued to improve

next few months he continued to improve

next few months he continued to improve his software branched out from Facebook

his software branched out from Facebook

his software branched out from Facebook to college campuses and by leveraging

to college campuses and by leveraging

to college campuses and by leveraging existing communities of trust he had

existing communities of trust he had

existing communities of trust he had found a way to keep his community afloat

found a way to keep his community afloat

found a way to keep his community afloat as the sharing economy evolved and

as the sharing economy evolved and

as the sharing economy evolved and smartphones came to the scene today

smartphones came to the scene today

smartphones came to the scene today Logan green is best known as the

Logan green is best known as the

Logan green is best known as the co-founder and CEO of lyft a

co-founder and CEO of lyft a

co-founder and CEO of lyft a multi-billion dollar company could ride

multi-billion dollar company could ride

multi-billion dollar company could ride ster had become an uber or lyft

ster had become an uber or lyft

ster had become an uber or lyft it’s much easier on my self-esteem to

it’s much easier on my self-esteem to

it’s much easier on my self-esteem to say that I was just too early the

say that I was just too early the

say that I was just too early the technology wasn’t there people weren’t

technology wasn’t there people weren’t

technology wasn’t there people weren’t ready but being honest with myself

ready but being honest with myself

ready but being honest with myself the real reason rights were failed was

the real reason rights were failed was

the real reason rights were failed was that I failed to acknowledge and adapt

that I failed to acknowledge and adapt

that I failed to acknowledge and adapt to external factors I thought I could

to external factors I thought I could

to external factors I thought I could overcome people’s you know objections

overcome people’s you know objections

overcome people’s you know objections about safety and risk rather than

about safety and risk rather than

about safety and risk rather than fundamentally changing my business model

fundamentally changing my business model

fundamentally changing my business model one thing was certain it was a hard

one thing was certain it was a hard

one thing was certain it was a hard lesson learned but I was never again

lesson learned but I was never again

lesson learned but I was never again going to sabotage a business by failing

going to sabotage a business by failing

going to sabotage a business by failing to respect external realities instead I

to respect external realities instead I

to respect external realities instead I was going to listen acknowledge and

was going to listen acknowledge and

was going to listen acknowledge and adapt my business model now I’d like to

adapt my business model now I’d like to

adapt my business model now I’d like to fast forward seven years for startups

fast forward seven years for startups

fast forward seven years for startups and two successful exits and share how

and two successful exits and share how

and two successful exits and share how I’ve applied the lessons I learned with

I’ve applied the lessons I learned with

I’ve applied the lessons I learned with ride ster to my latest startup my good

ride ster to my latest startup my good

ride ster to my latest startup my good friend ohad and I recently got together

friend ohad and I recently got together

friend ohad and I recently got together around an exciting business idea a thin

around an exciting business idea a thin

around an exciting business idea a thin layer of technology that tucks into your

layer of technology that tucks into your

layer of technology that tucks into your bed to track your sleep gently wake you

bed to track your sleep gently wake you

bed to track your sleep gently wake you up with a vibrating smart alarm and the

up with a vibrating smart alarm and the

up with a vibrating smart alarm and the feature we were most excited about is it

feature we were most excited about is it

feature we were most excited about is it turned the entire bed into a remote

turned the entire bed into a remote

turned the entire bed into a remote control allowing you to tap or swipe

control allowing you to tap or swipe

control allowing you to tap or swipe anywhere on your bed to control smart

anywhere on your bed to control smart

anywhere on your bed to control smart devices turn a tea

devices turn a tea

devices turn a tea control lights and so forth we were

control lights and so forth we were

control lights and so forth we were thrilled with the idea we called it’s

thrilled with the idea we called it’s

thrilled with the idea we called it’s Libra and over the next few months we

Libra and over the next few months we

Libra and over the next few months we developed a prototype then we applied to

developed a prototype then we applied to

developed a prototype then we applied to a startup accelerator now just a few

a startup accelerator now just a few

a startup accelerator now just a few days into the accelerator program we

days into the accelerator program we

days into the accelerator program we realized we had a problem people were

realized we had a problem people were

realized we had a problem people were excited about tracking sleep they liked

excited about tracking sleep they liked

excited about tracking sleep they liked the idea of a vibrating smart alarm but

the idea of a vibrating smart alarm but

the idea of a vibrating smart alarm but they just didn’t see the point of a

they just didn’t see the point of a

they just didn’t see the point of a gesture activated bed a lot of people

gesture activated bed a lot of people

gesture activated bed a lot of people actually told us they thought it was

actually told us they thought it was

actually told us they thought it was kind of lazy so what were we to do you

kind of lazy so what were we to do you

kind of lazy so what were we to do you know we were already a few weeks into

know we were already a few weeks into

know we were already a few weeks into the accelerator program and one thing

the accelerator program and one thing

the accelerator program and one thing I’ve learned from my past lessons was

I’ve learned from my past lessons was

I’ve learned from my past lessons was that I had to find out a solution fast

that I had to find out a solution fast

that I had to find out a solution fast so we went back to the drawing board and

so we went back to the drawing board and

so we went back to the drawing board and we looked at the feature that was

we looked at the feature that was

we looked at the feature that was actually innovative the gesture

actually innovative the gesture

actually innovative the gesture technology and we thought beyond the bed

technology and we thought beyond the bed

technology and we thought beyond the bed where people didn’t see the point and

where people didn’t see the point and

where people didn’t see the point and instead we imagined what if we could add

instead we imagined what if we could add

instead we imagined what if we could add gesture technology everywhere allowing

gesture technology everywhere allowing

gesture technology everywhere allowing people to put this where they want back

people to put this where they want back

people to put this where they want back to the drawing board we came up with a

to the drawing board we came up with a

to the drawing board we came up with a new concept

new concept

new concept naki a small Wi-Fi enabled device that

naki a small Wi-Fi enabled device that

naki a small Wi-Fi enabled device that instantly transforms walls tables doors

instantly transforms walls tables doors

instantly transforms walls tables doors countertops and more into powerful and

countertops and more into powerful and

countertops and more into powerful and highly accessible remote controls with

highly accessible remote controls with

highly accessible remote controls with naki discreetly mounted to a surface I

naki discreetly mounted to a surface I

naki discreetly mounted to a surface I could you could tap anywhere on the

could you could tap anywhere on the

could you could tap anywhere on the surface in specific patterns to control

surface in specific patterns to control

surface in specific patterns to control lights locks coffee machines all kinds

lights locks coffee machines all kinds

lights locks coffee machines all kinds of connected devices in a simple and

of connected devices in a simple and

of connected devices in a simple and highly accessible way we were thrilled

highly accessible way we were thrilled

highly accessible way we were thrilled with the idea but the more important

with the idea but the more important

with the idea but the more important question was what would other people

question was what would other people

question was what would other people think given how little time we had in

think given how little time we had in

think given how little time we had in the accelerator we had to find out fast

the accelerator we had to find out fast

the accelerator we had to find out fast so we went to a hardware store bought a

so we went to a hardware store bought a

so we went to a hardware store bought a towel holder with a nice brushed metal

towel holder with a nice brushed metal

towel holder with a nice brushed metal base ripped it off slapped on our logo

base ripped it off slapped on our logo

base ripped it off slapped on our logo took some pretty pictures put them on a

took some pretty pictures put them on a

took some pretty pictures put them on a basic website and allowed people to

basic website and allowed people to

basic website and allowed people to place pre-orders with their credit cards

place pre-orders with their credit cards

place pre-orders with their credit cards letting them know that we wouldn’t

letting them know that we wouldn’t

letting them know that we wouldn’t actually charge the cards until the

actually charge the cards until the

actually charge the cards until the product was ready to ship in just under

product was ready to ship in just under

product was ready to ship in just under a month we generated over $50,000 giving

a month we generated over $50,000 giving

a month we generated over $50,000 giving us a way to quickly capture consumer

us a way to quickly capture consumer

us a way to quickly capture consumer sentiments about the product and

sentiments about the product and

sentiments about the product and determine with a high level of

determine with a high level of

determine with a high level of confidence that it fit the market this

confidence that it fit the market this

confidence that it fit the market this allowed us to raise capital develop a

allowed us to raise capital develop a

allowed us to raise capital develop a production ready prototype

production ready prototype

production ready prototype and you know move forward with full

and you know move forward with full

and you know move forward with full confidence that we had a viable business

confidence that we had a viable business

confidence that we had a viable business just a few months ago we took naki to

just a few months ago we took naki to

just a few months ago we took naki to Kickstarter setting a goal to raise

Kickstarter setting a goal to raise

Kickstarter setting a goal to raise $35,000 we hit that goal in one hour and

$35,000 we hit that goal in one hour and

$35,000 we hit that goal in one hour and by the time the campaign was over we had

by the time the campaign was over we had

by the time the campaign was over we had raised well over a million dollars

raised well over a million dollars

raised well over a million dollars becoming the most funded Texas

becoming the most funded Texas

becoming the most funded Texas technology company and kickstart our

technology company and kickstart our

technology company and kickstart our history and the sales are still coming

history and the sales are still coming

history and the sales are still coming in you know had we stayed with had I

in you know had we stayed with had I

in you know had we stayed with had I stuck with sleep bruh I would have been

stuck with sleep bruh I would have been

stuck with sleep bruh I would have been on a collision course with Consumer

on a collision course with Consumer

on a collision course with Consumer Sentiment allowing external factors to

Sentiment allowing external factors to

Sentiment allowing external factors to block my path to success instead of

block my path to success instead of

block my path to success instead of forcing it to work we took a step back

forcing it to work we took a step back

forcing it to work we took a step back listen to the feedback and adapt it in

listen to the feedback and adapt it in

listen to the feedback and adapt it in doing so we acknowledge the external

doing so we acknowledge the external

doing so we acknowledge the external realities and changed from within this

realities and changed from within this

realities and changed from within this allowed us to take over our destiny and

allowed us to take over our destiny and

allowed us to take over our destiny and open up a path to success this is a

open up a path to success this is a

open up a path to success this is a lesson all of us can apply to our lives

lesson all of us can apply to our lives

lesson all of us can apply to our lives thank you

you

you [Music]

”

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