Talk To Me, But Don’t Utter a Word | Lia Cusumano | TEDxYouth@ISF

talk to me talk to me but talk to me

talk to me talk to me but talk to me without uttering a single word non

without uttering a single word non

without uttering a single word non verbal communication is the

verbal communication is the

verbal communication is the understanding through sending and

understanding through sending and

understanding through sending and receiving wordless clothes it can be

receiving wordless clothes it can be

receiving wordless clothes it can be hand movement facial expression or even

hand movement facial expression or even

hand movement facial expression or even body language different cultures have

body language different cultures have

body language different cultures have various ways of communicating which not

various ways of communicating which not

various ways of communicating which not surprisingly and often lead to

surprisingly and often lead to

surprisingly and often lead to misunderstanding the Italian as we all

misunderstanding the Italian as we all

misunderstanding the Italian as we all know the ones who are famous for their

know the ones who are famous for their

know the ones who are famous for their lively gestures as one of their main

lively gestures as one of their main

lively gestures as one of their main ways of communicating one can say Tyne

ways of communicating one can say Tyne

ways of communicating one can say Tyne Italians hands together and they cannot

Italians hands together and they cannot

Italians hands together and they cannot possibly have a conversation some of the

possibly have a conversation some of the

possibly have a conversation some of the gestures that they use are quite easy to

gestures that they use are quite easy to

gestures that they use are quite easy to understand such as truck farming same

understand such as truck farming same

understand such as truck farming same tuxedo and put a fitzy on it but most of

tuxedo and put a fitzy on it but most of

tuxedo and put a fitzy on it but most of them are quite difficult to comprehend

them are quite difficult to comprehend

them are quite difficult to comprehend unless you’re a true for an Italian for

unless you’re a true for an Italian for

unless you’re a true for an Italian for example we say food web that Bono and my

example we say food web that Bono and my

example we say food web that Bono and my kidney she then it goes on to questa

kidney she then it goes on to questa

kidney she then it goes on to questa pasta for later and Yamuna de quoi but

pasta for later and Yamuna de quoi but

pasta for later and Yamuna de quoi but Anita quoi and last but not least the

Anita quoi and last but not least the

Anita quoi and last but not least the universal so why is this why do the

universal so why is this why do the

universal so why is this why do the Italians use their hands so much when

Italians use their hands so much when

Italians use their hands so much when they speak well one theory is that since

they speak well one theory is that since

they speak well one theory is that since Italy has been invaded by foreigners for

Italy has been invaded by foreigners for

Italy has been invaded by foreigners for so many centuries the locals developed a

so many centuries the locals developed a

so many centuries the locals developed a secret coded language that they couldn’t

secret coded language that they couldn’t

secret coded language that they couldn’t be understood by their oppressors yet

be understood by their oppressors yet

be understood by their oppressors yet another theory is that the Italians had

another theory is that the Italians had

another theory is that the Italians had migrated in search of work throughout

migrated in search of work throughout

migrated in search of work throughout Italy the rest of Europe and beyond so

Italy the rest of Europe and beyond so

Italy the rest of Europe and beyond so then they developed a nonverbal way of

then they developed a nonverbal way of

then they developed a nonverbal way of communicating so they could speak to

communicating so they could speak to

communicating so they could speak to each other outside of their hometowns

each other outside of their hometowns

each other outside of their hometowns lastly another idea is that in

lastly another idea is that in

lastly another idea is that in overpopulated cities like Naples or

overpopulated cities like Naples or

overpopulated cities like Naples or Palermo gesturing was simply a way of

Palermo gesturing was simply a way of

Palermo gesturing was simply a way of competing for attention and marking

competing for attention and marking

competing for attention and marking one’s territory in a crowded area so

one’s territory in a crowded area so

one’s territory in a crowded area so gestures can be very effective and they

gestures can be very effective and they

gestures can be very effective and they can truly liven up a conversation but

can truly liven up a conversation but

can truly liven up a conversation but one needs to know how to use them

one needs to know how to use them

one needs to know how to use them correctly otherwise they can backfire

correctly otherwise they can backfire

correctly otherwise they can backfire they can get you into some serious

they can get you into some serious

they can get you into some serious trouble

trouble

trouble for example ex US President George Bush

for example ex US President George Bush

for example ex US President George Bush waked to Australia he greeted the crowd

waked to Australia he greeted the crowd

waked to Australia he greeted the crowd with two hands up his fingers in a beep

with two hands up his fingers in a beep

with two hands up his fingers in a beep he didn’t realize that what an American

he didn’t realize that what an American

he didn’t realize that what an American would interpret that as a peace sign was

would interpret that as a peace sign was

would interpret that as a peace sign was an Australian vulgarity that could

an Australian vulgarity that could

an Australian vulgarity that could probably get him punched so another good

probably get him punched so another good

probably get him punched so another good example of misinterpreting gestures at

example of misinterpreting gestures at

example of misinterpreting gestures at different countries is in Finland we’re

different countries is in Finland we’re

different countries is in Finland we’re standing with your arms crossed it’s a

standing with your arms crossed it’s a

standing with your arms crossed it’s a sign of arrogance or in India we’re

sign of arrogance or in India we’re

sign of arrogance or in India we’re showing the bottom of your bare foot or

showing the bottom of your bare foot or

showing the bottom of your bare foot or the sole of your shoe is extremely

the sole of your shoe is extremely

the sole of your shoe is extremely offensive did you all know that in

offensive did you all know that in

offensive did you all know that in Greece and in Bulgaria nodding your head

Greece and in Bulgaria nodding your head

Greece and in Bulgaria nodding your head up and down actually means no and in

up and down actually means no and in

up and down actually means no and in some middle-eastern countries the okay

some middle-eastern countries the okay

some middle-eastern countries the okay sign signifies the evil eye but if you

sign signifies the evil eye but if you

sign signifies the evil eye but if you do this in Brazil or in Bulgaria it

do this in Brazil or in Bulgaria it

do this in Brazil or in Bulgaria it actually symbolize a certain anatomical

actually symbolize a certain anatomical

actually symbolize a certain anatomical part of the body so not only do we use

part of the body so not only do we use

part of the body so not only do we use gestures but our facial expression also

gestures but our facial expression also

gestures but our facial expression also signal and cue strong emotions did you

signal and cue strong emotions did you

signal and cue strong emotions did you ever wonder why Americans smile so much

ever wonder why Americans smile so much

ever wonder why Americans smile so much are they actually happier than everyone

are they actually happier than everyone

are they actually happier than everyone else or is it simply ingrained in their

else or is it simply ingrained in their

else or is it simply ingrained in their culture Americans tend to smile when

culture Americans tend to smile when

culture Americans tend to smile when happy confident or simply neutral but I

happy confident or simply neutral but I

happy confident or simply neutral but I tell you most of the time it’s simply a

tell you most of the time it’s simply a

tell you most of the time it’s simply a way of making others feel more

way of making others feel more

way of making others feel more comfortable one theory as to why

comfortable one theory as to why

comfortable one theory as to why Americans smile so much the US has a

Americans smile so much the US has a

Americans smile so much the US has a long history of immigration and you know

long history of immigration and you know

long history of immigration and you know when that may be the case one may have

when that may be the case one may have

when that may be the case one may have to smile a lot so they can build trust

to smile a lot so they can build trust

to smile a lot so they can build trust and cooperation between people from

and cooperation between people from

and cooperation between people from different backgrounds not only do we

different backgrounds not only do we

different backgrounds not only do we Americans tend to smile more often but

Americans tend to smile more often but

Americans tend to smile more often but also much more enthusiastically

also much more enthusiastically

also much more enthusiastically that may not always transfer well in

that may not always transfer well in

that may not always transfer well in other countries like the time McDonald’s

other countries like the time McDonald’s

other countries like the time McDonald’s went to Russia in the 90s the bosses had

went to Russia in the 90s the bosses had

went to Russia in the 90s the bosses had to coach their employees on how to dial

to coach their employees on how to dial

to coach their employees on how to dial down their smile

down their smile

down their smile or when Walmart went to Germany they had

or when Walmart went to Germany they had

or when Walmart went to Germany they had to tell their him American employees to

to tell their him American employees to

to tell their him American employees to stop smiling so much at the customers

stop smiling so much at the customers

stop smiling so much at the customers since some of these saw this as flirting

since some of these saw this as flirting

since some of these saw this as flirting so in other words the American smile is

so in other words the American smile is

so in other words the American smile is a product of our culture and like any

a product of our culture and like any

a product of our culture and like any other product

other product

other product we’d like to export it around the world

we’d like to export it around the world

we’d like to export it around the world gestures are alive and well in all

gestures are alive and well in all

gestures are alive and well in all cultures and countries even business

cultures and countries even business

cultures and countries even business cultures just think of Wall Street

cultures just think of Wall Street

cultures just think of Wall Street traders down at the stock market floor

traders down at the stock market floor

traders down at the stock market floor use a language called open outcry which

use a language called open outcry which

use a language called open outcry which is a way of communicating what they want

is a way of communicating what they want

is a way of communicating what they want in a chaotic environment there’s the

in a chaotic environment there’s the

in a chaotic environment there’s the signal to buy the signal to sell by ten

signal to buy the signal to sell by ten

signal to buy the signal to sell by ten by a thousand some of the trader signals

by a thousand some of the trader signals

by a thousand some of the trader signals are even politically correct especially

are even politically correct especially

are even politically correct especially when trading currencies like the English

when trading currencies like the English

when trading currencies like the English pound the dollar for the yen and the

pound the dollar for the yen and the

pound the dollar for the yen and the German mark so what’s the point point is

German mark so what’s the point point is

German mark so what’s the point point is to emphasize that nonverbal

to emphasize that nonverbal

to emphasize that nonverbal communication such as facial expression

communication such as facial expression

communication such as facial expression gestures body language are extremely

gestures body language are extremely

gestures body language are extremely powerful tools and we all need to

powerful tools and we all need to

powerful tools and we all need to understand them in our cultures but most

understand them in our cultures but most

understand them in our cultures but most importantly and others it can bridge the

importantly and others it can bridge the

importantly and others it can bridge the communication gap between different

communication gap between different

communication gap between different cultures and allows us to hear what

cultures and allows us to hear what

cultures and allows us to hear what isn’t said in these growing

isn’t said in these growing

isn’t said in these growing international communities but at the end

international communities but at the end

international communities but at the end of the day it’s just you simply you on

of the day it’s just you simply you on

of the day it’s just you simply you on your personal stage heck maybe even a

your personal stage heck maybe even a

your personal stage heck maybe even a real one in front of an audience

real one in front of an audience

real one in front of an audience learning how to become more sensitive to

learning how to become more sensitive to

learning how to become more sensitive to body language and nonverbal

body language and nonverbal

body language and nonverbal communication that my friends is what

communication that my friends is what

communication that my friends is what makes you the best communicator you can

makes you the best communicator you can

makes you the best communicator you can be