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Software, Tech Talent, Diversity, and the Future of Everything | Mark Hurlburt | TEDxFargo


there will be 1 million unfilled tech

there will be 1 million unfilled tech jobs in the United States in the coming

jobs in the United States in the coming

jobs in the United States in the coming years 1 million it’s a lot of jobs you

years 1 million it’s a lot of jobs you

years 1 million it’s a lot of jobs you have already heard it referenced here

have already heard it referenced here

have already heard it referenced here today pundits are calling this projected

today pundits are calling this projected

today pundits are calling this projected and supply and demand gap the tech

and supply and demand gap the tech

and supply and demand gap the tech talent crunch and it’s already gotten

talent crunch and it’s already gotten

talent crunch and it’s already gotten started

started

started according to Glassdoor research there

according to Glassdoor research there

according to Glassdoor research there are currently more than 250,000 unfilled

are currently more than 250,000 unfilled

are currently more than 250,000 unfilled tech jobs costing the economy more than

tech jobs costing the economy more than

tech jobs costing the economy more than 20 billion dollars annually those

20 billion dollars annually those

20 billion dollars annually those numbers may help to explain why one

numbers may help to explain why one

numbers may help to explain why one third of the HR budgets are dedicated to

third of the HR budgets are dedicated to

third of the HR budgets are dedicated to recruiting and retaining tech talent and

recruiting and retaining tech talent and

recruiting and retaining tech talent and why ninety percent of executives list

why ninety percent of executives list

why ninety percent of executives list just that as one of their top challenges

just that as one of their top challenges

just that as one of their top challenges two years ago I founded a school that

two years ago I founded a school that

two years ago I founded a school that helps people from non-traditional

helps people from non-traditional

helps people from non-traditional backgrounds start careers in technology

backgrounds start careers in technology

backgrounds start careers in technology to help fill that gap and I’ve come to

to help fill that gap and I’ve come to

to help fill that gap and I’ve come to believe that the tech talent crunch may

believe that the tech talent crunch may

believe that the tech talent crunch may be exactly the crisis the industry needs

be exactly the crisis the industry needs

be exactly the crisis the industry needs to reboot itself for the road ahead

to reboot itself for the road ahead

to reboot itself for the road ahead our world is being fundamentally changed

our world is being fundamentally changed

our world is being fundamentally changed by software tech giants like Google and

by software tech giants like Google and

by software tech giants like Google and Facebook have obvious impacts but there

Facebook have obvious impacts but there

Facebook have obvious impacts but there are countless other less flashy changes

are countless other less flashy changes

are countless other less flashy changes happening in virtually every part of our

happening in virtually every part of our

happening in virtually every part of our daily lives most of you in the audience

daily lives most of you in the audience

daily lives most of you in the audience probably use online banking I’m guessing

probably use online banking I’m guessing

probably use online banking I’m guessing the majority of you have probably called

the majority of you have probably called

the majority of you have probably called an uber from your smartphone and the

an uber from your smartphone and the

an uber from your smartphone and the really brave early adopters amongst you

really brave early adopters amongst you

really brave early adopters amongst you might sidle into the self checkout lanes

might sidle into the self checkout lanes

might sidle into the self checkout lanes at the grocery stores every once in a

at the grocery stores every once in a

at the grocery stores every once in a while the point is technology has become

while the point is technology has become

while the point is technology has become central to company operations across the

central to company operations across the

central to company operations across the board and that’s changing not just how

board and that’s changing not just how

board and that’s changing not just how we as consumers are interacting with

we as consumers are interacting with

we as consumers are interacting with these organizations but it’s also

these organizations but it’s also

these organizations but it’s also changing about how they think about

changing about how they think about

changing about how they think about building the teams that they need to run

building the teams that they need to run

building the teams that they need to run their businesses in getting ready for

their businesses in getting ready for

their businesses in getting ready for today’s talk I pulled up some job

today’s talk I pulled up some job

today’s talk I pulled up some job listings locally in Minneapolis for

listings locally in Minneapolis for

listings locally in Minneapolis for JavaScript which is one of the

JavaScript which is one of the

JavaScript which is one of the foundational technologies of the web and

foundational technologies of the web and

foundational technologies of the web and something we focus on at my school and I

something we focus on at my school and I

something we focus on at my school and I found companies hiring full-time

found companies hiring full-time

found companies hiring full-time software engineers in the following

software engineers in the following

software engineers in the following industries accounting data security

industries accounting data security

industries accounting data security education government home furnishings

education government home furnishings

education government home furnishings hospitality insurance logistics

hospitality insurance logistics

hospitality insurance logistics manufacturing marketing media medical

manufacturing marketing media medical

manufacturing marketing media medical and dental care software sports research

and dental care software sports research

and dental care software sports research restaurants and retail so that’s at

restaurants and retail so that’s at

restaurants and retail so that’s at least two breaths worth of industries

least two breaths worth of industries

least two breaths worth of industries and that is in the first four out of six

and that is in the first four out of six

and that is in the first four out of six three pages of results so over

three pages of results so over

three pages of results so over two-thirds of computing jobs are now

two-thirds of computing jobs are now

two-thirds of computing jobs are now outside what most of us would think of

outside what most of us would think of

outside what most of us would think of as tech companies the tools that you’ll

as tech companies the tools that you’ll

as tech companies the tools that you’ll all use in the future to shop to access

all use in the future to shop to access

all use in the future to shop to access health care to connect with your family

health care to connect with your family

health care to connect with your family to get your news to travel and to put

to get your news to travel and to put

to get your news to travel and to put food on your table both figuratively and

food on your table both figuratively and

food on your table both figuratively and literally are being created right now by

literally are being created right now by

literally are being created right now by designers and engineers in all of these

designers and engineers in all of these

designers and engineers in all of these different industries I don’t think it’s

different industries I don’t think it’s

different industries I don’t think it’s hyperbole to say that the future of

hyperbole to say that the future of

hyperbole to say that the future of everything is being written in code if

everything is being written in code if

everything is being written in code if those are the stakes who’s behind those

those are the stakes who’s behind those

those are the stakes who’s behind those keyboards this is what the typical

keyboards this is what the typical

keyboards this is what the typical programmer looks like according to an

programmer looks like according to an

programmer looks like according to an annual survey done by a company called

annual survey done by a company called

annual survey done by a company called Stack Overflow

Stack Overflow

Stack Overflow they are 89 percent male they’re 88

they are 89 percent male they’re 88

they are 89 percent male they’re 88 percent white and Asian and the average

percent white and Asian and the average

percent white and Asian and the average age is 28 75 percent of these people

age is 28 75 percent of these people

age is 28 75 percent of these people studied computer science in college

studied computer science in college

studied computer science in college before starting their careers so these

before starting their careers so these

before starting their careers so these numbers paint a portrait of Technology

numbers paint a portrait of Technology

numbers paint a portrait of Technology generally that looks a lot like Silicon

generally that looks a lot like Silicon

generally that looks a lot like Silicon Valley

Valley

Valley both the place and the cast of the HBO

both the place and the cast of the HBO

both the place and the cast of the HBO TV show demographically developers

TV show demographically developers

TV show demographically developers represent only a fraction of our

represent only a fraction of our

represent only a fraction of our population but beyond that the majority

population but beyond that the majority

population but beyond that the majority have spent their entire careers in

have spent their entire careers in

have spent their entire careers in software the people that are creating

software the people that are creating

software the people that are creating software to revolutionize all of these

software to revolutionize all of these

software to revolutionize all of these industries are routinely working with

industries are routinely working with

industries are routinely working with very little if any personal context of

very little if any personal context of

very little if any personal context of the sectors they’re seeking to disrupt

the sectors they’re seeking to disrupt

the sectors they’re seeking to disrupt and none of this is new but as we

and none of this is new but as we

and none of this is new but as we scramble to address those 1 million

scramble to address those 1 million

scramble to address those 1 million unfilled tech jobs I believe that we all

unfilled tech jobs I believe that we all

unfilled tech jobs I believe that we all need to agree that the future of

need to agree that the future of

need to agree that the future of everything is too important to put in

everything is too important to put in

everything is too important to put in the hands of a small group of people

the hands of a small group of people

the hands of a small group of people just because they know how to code

just because they know how to code

just because they know how to code I think the future demands more than

I think the future demands more than

I think the future demands more than that I believe that organizations need

that I believe that organizations need

that I believe that organizations need to build teams inclusive of the

to build teams inclusive of the

to build teams inclusive of the audience’s they aim to serve studies

audience’s they aim to serve studies

audience’s they aim to serve studies have shown that organizations with

have shown that organizations with

have shown that organizations with diverse management teams are 35 percent

diverse management teams are 35 percent

diverse management teams are 35 percent more likely to financial returns above

more likely to financial returns above

more likely to financial returns above their industry mean and are more likely

their industry mean and are more likely

their industry mean and are more likely to develop new products and innovations

to develop new products and innovations

to develop new products and innovations and I absolutely believe that this

and I absolutely believe that this

and I absolutely believe that this principle transfers whole cloth into

principle transfers whole cloth into

principle transfers whole cloth into software development I think it comes

software development I think it comes

software development I think it comes down to a topic that we’ve heard about

down to a topic that we’ve heard about

down to a topic that we’ve heard about today already which is empathy and my

today already which is empathy and my

today already which is empathy and my school one of our core beliefs is that

school one of our core beliefs is that

school one of our core beliefs is that empathy beats engineering simply put a

empathy beats engineering simply put a

empathy beats engineering simply put a well engineered solution to a problem

well engineered solution to a problem

well engineered solution to a problem you don’t understand very well is not

you don’t understand very well is not

you don’t understand very well is not like

like

like to be a success by building a team that

to be a success by building a team that

to be a success by building a team that can establish meaningful active empathy

can establish meaningful active empathy

can establish meaningful active empathy with their users companies can better

with their users companies can better

with their users companies can better understand and serve their needs I’ve

understand and serve their needs I’ve

understand and serve their needs I’ve seen what can happen what can be

seen what can happen what can be

seen what can happen what can be accomplished by developers and designers

accomplished by developers and designers

accomplished by developers and designers who understand their audience I’ve seen

who understand their audience I’ve seen

who understand their audience I’ve seen language apps created by developers who

language apps created by developers who

language apps created by developers who spent years teaching English abroad I’ve

spent years teaching English abroad I’ve

spent years teaching English abroad I’ve seen store inventory systems developed

seen store inventory systems developed

seen store inventory systems developed by engineers who started their careers

by engineers who started their careers

by engineers who started their careers in retail I’ve seen mental health tools

in retail I’ve seen mental health tools

in retail I’ve seen mental health tools created by people whose lives have been

created by people whose lives have been

created by people whose lives have been touched by mental illness in each of

touched by mental illness in each of

touched by mental illness in each of these cases the life experience and the

these cases the life experience and the

these cases the life experience and the user empathy led to a better product

user empathy led to a better product

user empathy led to a better product developed more quickly and for lower

developed more quickly and for lower

developed more quickly and for lower cost and while it would be great if that

cost and while it would be great if that

cost and while it would be great if that argument alone sparked a revolution in

argument alone sparked a revolution in

argument alone sparked a revolution in the industry to embrace a more inclusive

the industry to embrace a more inclusive

the industry to embrace a more inclusive hiring strategy we might not have to

hiring strategy we might not have to

hiring strategy we might not have to wait for enlightenment to spark the

wait for enlightenment to spark the

wait for enlightenment to spark the change at the end of the day there

change at the end of the day there

change at the end of the day there aren’t enough programmers to go around

aren’t enough programmers to go around

aren’t enough programmers to go around so luckily companies have to think of

so luckily companies have to think of

so luckily companies have to think of different ways to approach things

different ways to approach things

different ways to approach things the explosion of demand and Technology

the explosion of demand and Technology

the explosion of demand and Technology colliding with a wholly inadequate

colliding with a wholly inadequate

colliding with a wholly inadequate talent pipeline is exactly the crisis we

talent pipeline is exactly the crisis we

talent pipeline is exactly the crisis we need to shock a complacent industry into

need to shock a complacent industry into

need to shock a complacent industry into changing their entrenched ideas and

changing their entrenched ideas and

changing their entrenched ideas and practices around hiring whether to

practices around hiring whether to

practices around hiring whether to intentionally build a more inclusive

intentionally build a more inclusive

intentionally build a more inclusive team or simply to keep up with the

team or simply to keep up with the

team or simply to keep up with the demands of an increasingly digital world

demands of an increasingly digital world

demands of an increasingly digital world companies are having to re-examine their

companies are having to re-examine their

companies are having to re-examine their processes in order to tap a broader pool

processes in order to tap a broader pool

processes in order to tap a broader pool of talent right now while the demand is

of talent right now while the demand is

of talent right now while the demand is so high in the supply so low we have a

so high in the supply so low we have a

so high in the supply so low we have a unique window to retrain the industry to

unique window to retrain the industry to

unique window to retrain the industry to embrace talent that can help them build

embrace talent that can help them build

embrace talent that can help them build teams that can develop empathy with

teams that can develop empathy with

teams that can develop empathy with their users that opportunity has helped

their users that opportunity has helped

their users that opportunity has helped to fuel a new breed of immersive

to fuel a new breed of immersive

to fuel a new breed of immersive accelerated learning programs that are

accelerated learning programs that are

accelerated learning programs that are helping to bring on under and unhappily

helping to bring on under and unhappily

helping to bring on under and unhappily employed people from diverse backgrounds

employed people from diverse backgrounds

employed people from diverse backgrounds and demographics into the tech sector

and demographics into the tech sector

and demographics into the tech sector tech boot camps as they’re sometimes

tech boot camps as they’re sometimes

tech boot camps as they’re sometimes called first appeared about five years

called first appeared about five years

called first appeared about five years ago but this year more than a hundred

ago but this year more than a hundred

ago but this year more than a hundred programs will graduate 23,000 people

programs will graduate 23,000 people

programs will graduate 23,000 people into the industry that’s about a fifth

into the industry that’s about a fifth

into the industry that’s about a fifth of people coming from traditional

of people coming from traditional

of people coming from traditional sources so it’s starting to really make

sources so it’s starting to really make

sources so it’s starting to really make an impact in these programs students are

an impact in these programs students are

an impact in these programs students are typically spending about five months

typically spending about five months

typically spending about five months studying most of its 60 to 80 hours a

studying most of its 60 to 80 hours a

studying most of its 60 to 80 hours a week building skills and software

week building skills and software

week building skills and software engineering user experience design and

engineering user experience design and

engineering user experience design and other in-demand areas it might sound a

other in-demand areas it might sound a

other in-demand areas it might sound a little crazy you quit your job and you

little crazy you quit your job and you

little crazy you quit your job and you dedicate base

dedicate base

dedicate base every waking moment to learning but it’s

every waking moment to learning but it’s

every waking moment to learning but it’s working nearly 90% of the grads from my

working nearly 90% of the grads from my

working nearly 90% of the grads from my school start careers intact within six

school start careers intact within six

school start careers intact within six months and other programs across the

months and other programs across the

months and other programs across the country have similar success rates so

country have similar success rates so

country have similar success rates so how do these candidates look relative to

how do these candidates look relative to

how do these candidates look relative to the average developer they’re 57% male

the average developer they’re 57% male

the average developer they’re 57% male they’re 79% white or Asian and the

they’re 79% white or Asian and the

they’re 79% white or Asian and the average age is 30 so demographically

average age is 30 so demographically

average age is 30 so demographically boot camp grads are more inclusive than

boot camp grads are more inclusive than

boot camp grads are more inclusive than the industry but the biggest difference

the industry but the biggest difference

the industry but the biggest difference is the diversity of backgrounds and the

is the diversity of backgrounds and the

is the diversity of backgrounds and the fact that the vast majority these people

fact that the vast majority these people

fact that the vast majority these people are coming from outside of technology

are coming from outside of technology

are coming from outside of technology students hail from a wide variety of

students hail from a wide variety of

students hail from a wide variety of industries but some of the most strongly

industries but some of the most strongly

industries but some of the most strongly represented our retail education finance

represented our retail education finance

represented our retail education finance and healthcare all of which are

and healthcare all of which are

and healthcare all of which are industries that are being actively

industries that are being actively

industries that are being actively disrupted by software and where insights

disrupted by software and where insights

disrupted by software and where insights from the field could be terrifically

from the field could be terrifically

from the field could be terrifically relevant if the tech industry wants to

relevant if the tech industry wants to

relevant if the tech industry wants to rise to the challenge of reinventing our

rise to the challenge of reinventing our

rise to the challenge of reinventing our world accelerated learning must be part

world accelerated learning must be part

world accelerated learning must be part of the solution alongside other efforts

of the solution alongside other efforts

of the solution alongside other efforts to diversify the stem talent pipeline

to diversify the stem talent pipeline

to diversify the stem talent pipeline graduates of these programs can help

graduates of these programs can help

graduates of these programs can help organizations to diversify their

organizations to diversify their

organizations to diversify their demographics and backgrounds of their

demographics and backgrounds of their

demographics and backgrounds of their teams immediately while bringing

teams immediately while bringing

teams immediately while bringing valuable context from a variety of

valuable context from a variety of

valuable context from a variety of different industries that can help

different industries that can help

different industries that can help ground innovative digital solutions with

ground innovative digital solutions with

ground innovative digital solutions with real-world experience the challenge of

real-world experience the challenge of

real-world experience the challenge of filling those 1 million jobs is an

filling those 1 million jobs is an

filling those 1 million jobs is an opportunity for technology to reinvent

opportunity for technology to reinvent

opportunity for technology to reinvent itself we can choose to elevate empathy

itself we can choose to elevate empathy

itself we can choose to elevate empathy for users and bring the human side of

for users and bring the human side of

for users and bring the human side of software development to the forefront

software development to the forefront

software development to the forefront all that’s required is for organizations

all that’s required is for organizations

all that’s required is for organizations to think critically about who belongs on

to think critically about who belongs on

to think critically about who belongs on the teams that will build the future for

the teams that will build the future for

the teams that will build the future for their companies and for their users they

their companies and for their users they

their companies and for their users they need to embrace non-traditional

need to embrace non-traditional

need to embrace non-traditional candidates who may bring the context and

candidates who may bring the context and

candidates who may bring the context and empathy to the table that can help I

empathy to the table that can help I

empathy to the table that can help I know firsthand that there’s an army of

know firsthand that there’s an army of

know firsthand that there’s an army of untapped smart capable people out there

untapped smart capable people out there

untapped smart capable people out there waiting to help change the world with

waiting to help change the world with

waiting to help change the world with software we just need to give them a

software we just need to give them a

software we just need to give them a chance thank you

chance thank you

chance thank you [Applause]

[Applause]

[Applause] [Music]

”

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