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Practical Leadership | Scott Comber | TEDxDalhousieU


I just have to say this is my first TED

I just have to say this is my first TED talk I’m super excited and I have a

talk I’m super excited and I have a

talk I’m super excited and I have a tendency to talk a little bit quickly so

tendency to talk a little bit quickly so

tendency to talk a little bit quickly so I’ll try to keep that under control

I’ll try to keep that under control

I’ll try to keep that under control helpful to you um and I want to start

helpful to you um and I want to start

helpful to you um and I want to start with a bold kind of a bold for me a bold

with a bold kind of a bold for me a bold

with a bold kind of a bold for me a bold quote which is around ignorance and I

quote which is around ignorance and I

quote which is around ignorance and I believe that one of the strongest traits

believe that one of the strongest traits

believe that one of the strongest traits we have and this is coming from an

we have and this is coming from an

we have and this is coming from an academic is our ability to access our

academic is our ability to access our

academic is our ability to access our ignorance so strongest skills that we

ignorance so strongest skills that we

ignorance so strongest skills that we have currently and ones we’re going to

have currently and ones we’re going to

have currently and ones we’re going to need in the future and our ability to

need in the future and our ability to

need in the future and our ability to actually find the small things so

actually find the small things so

actually find the small things so thinking small I was always trying to

thinking small I was always trying to

thinking small I was always trying to talk to think big but to actually think

talk to think big but to actually think

talk to think big but to actually think small and I think that’s important and

small and I think that’s important and

small and I think that’s important and coming from an academic I do both

coming from an academic I do both

coming from an academic I do both teaching and research and on the

teaching and research and on the

teaching and research and on the research end ignorance has always been

research end ignorance has always been

research end ignorance has always been at the forefront of research not knowing

at the forefront of research not knowing

at the forefront of research not knowing we don’t know things so we want to find

we don’t know things so we want to find

we don’t know things so we want to find those out so we might have a hypothesis

those out so we might have a hypothesis

those out so we might have a hypothesis we want to test we might actually just

we want to test we might actually just

we want to test we might actually just want to watch something and try to find

want to watch something and try to find

want to watch something and try to find out what that could possibly be so

out what that could possibly be so

out what that could possibly be so that’s one piece is the research piece

that’s one piece is the research piece

that’s one piece is the research piece the teaching piece and I really want to

the teaching piece and I really want to

the teaching piece and I really want to I really want to talk about this for a

I really want to talk about this for a

I really want to talk about this for a second is because I’m passionate about

second is because I’m passionate about

second is because I’m passionate about teaching and the work that I do here at

teaching and the work that I do here at

teaching and the work that I do here at Dalhousie in terms of teaching I don’t

Dalhousie in terms of teaching I don’t

Dalhousie in terms of teaching I don’t think that we’re we’re leveraging what

think that we’re we’re leveraging what

think that we’re we’re leveraging what we can so with a lot of my students I

we can so with a lot of my students I

we can so with a lot of my students I want them to access their ignorance I

want them to access their ignorance I

want them to access their ignorance I don’t want to know what the right answer

don’t want to know what the right answer

don’t want to know what the right answer is and one of the reasons I don’t want

is and one of the reasons I don’t want

is and one of the reasons I don’t want to know what the right answer is is

to know what the right answer is is

to know what the right answer is is because the question I’m asking is so

because the question I’m asking is so

because the question I’m asking is so complex it has so many moving pieces

complex it has so many moving pieces

complex it has so many moving pieces there is no right answer so to actually

there is no right answer so to actually

there is no right answer so to actually learn and for some of us it’s unlearn so

learn and for some of us it’s unlearn so

learn and for some of us it’s unlearn so I was brought up to what is the right

I was brought up to what is the right

I was brought up to what is the right answer the way it was tested was always

answer the way it was tested was always

answer the way it was tested was always have a right answer the way that we are

have a right answer the way that we are

have a right answer the way that we are assessed in terms of rubrics and those

assessed in terms of rubrics and those

assessed in terms of rubrics and those types of things at this time of the

types of things at this time of the

types of things at this time of the world with all the kind of complex

world with all the kind of complex

world with all the kind of complex problems we’re having from how do you

problems we’re having from how do you

problems we’re having from how do you raise resilient children to you know how

raise resilient children to you know how

raise resilient children to you know how do you solve world poverty how do you

do you solve world poverty how do you

do you solve world poverty how do you deal with gender issues how do we create

deal with gender issues how do we create

deal with gender issues how do we create a better mental health system across

a better mental health system across

a better mental health system across Canada those are complex complex issues

Canada those are complex complex issues

Canada those are complex complex issues and we need our ignorance to do that so

and we need our ignorance to do that so

and we need our ignorance to do that so I’m going to do a very dangerous thing

I’m going to do a very dangerous thing

I’m going to do a very dangerous thing here and I’m going to ask you if I can

here and I’m going to ask you if I can

here and I’m going to ask you if I can trigger your ignorance so 450 people I’m

trigger your ignorance so 450 people I’m

trigger your ignorance so 450 people I’m gonna go out and I’m gonna try to

gonna go out and I’m gonna try to

gonna go out and I’m gonna try to trigger it I’m gonna do it through a

trigger it I’m gonna do it through a

trigger it I’m gonna do it through a problem so those people who know more

problem so those people who know more

problem so those people who know more about this problem will actually have a

about this problem will actually have a

about this problem will actually have a harder time accessing their ignorance

harder time accessing their ignorance

harder time accessing their ignorance because they think they’re pretty well

because they think they’re pretty well

because they think they’re pretty well know all the pieces to it those people

know all the pieces to it those people

know all the pieces to it those people who don’t know anything about the

who don’t know anything about the

who don’t know anything about the problem will have an easy access to your

problem will have an easy access to your

problem will have an easy access to your ignorance

ignorance

ignorance so this is what the case is we want to

so this is what the case is we want to

so this is what the case is we want to buy I have endless money we want to buy

buy I have endless money we want to buy

buy I have endless money we want to buy a winning NBA team national basketball

a winning NBA team national basketball

a winning NBA team national basketball association or show of hands that people

association or show of hands that people

association or show of hands that people know what I’m talking about NBA teams

know what I’m talking about NBA teams

know what I’m talking about NBA teams who’s got a favorite team raise your

who’s got a favorite team raise your

who’s got a favorite team raise your hand

hand

hand awesome okay so we want to buy one of

awesome okay so we want to buy one of

awesome okay so we want to buy one of those winning teams so your thinking has

those winning teams so your thinking has

those winning teams so your thinking has already started I have endless money I’m

already started I have endless money I’m

already started I have endless money I’m engaging you we’re gonna come up with a

engaging you we’re gonna come up with a

engaging you we’re gonna come up with a decision to buy a team some of the

decision to buy a team some of the

decision to buy a team some of the things that I think you’re probably

things that I think you’re probably

things that I think you’re probably thinking in your head would be let’s

thinking in your head would be let’s

thinking in your head would be let’s look at the players let’s look at their

look at the players let’s look at their

look at the players let’s look at their stats look at looks oh look at their

stats look at looks oh look at their

stats look at looks oh look at their trends

trends

trends what would the experts say those types

what would the experts say those types

what would the experts say those types of things so two researchers actually

of things so two researchers actually

of things so two researchers actually took this problem on and said what if we

took this problem on and said what if we

took this problem on and said what if we didn’t know anything what if we were

didn’t know anything what if we were

didn’t know anything what if we were ignorant and we just kind of watched so

ignorant and we just kind of watched so

ignorant and we just kind of watched so one of the things they did is they went

one of the things they did is they went

one of the things they did is they went out in the videotaped early game plays

out in the videotaped early game plays

out in the videotaped early game plays for all of the NBA so they went out and

for all of the NBA so they went out and

for all of the NBA so they went out and videotaped what do you think they found

videotaped what do you think they found

videotaped what do you think they found what’s the small thing that they found

what’s the small thing that they found

what’s the small thing that they found that probably many people in this room

that probably many people in this room

that probably many people in this room would not even think about that actually

would not even think about that actually

would not even think about that actually leads to winning teams not only winning

leads to winning teams not only winning

leads to winning teams not only winning teams at winning individuals anybody

teams at winning individuals anybody

teams at winning individuals anybody want to shout something out what being

want to shout something out what being

want to shout something out what being Golden State losers timely Oh arm late

Golden State losers timely Oh arm late

Golden State losers timely Oh arm late no not I’m like good that’s that’s kind

no not I’m like good that’s that’s kind

no not I’m like good that’s that’s kind of thinking out of the box that’s kind

of thinking out of the box that’s kind

of thinking out of the box that’s kind of like accessing your ignorance it was

of like accessing your ignorance it was

of like accessing your ignorance it was touch hear me touch the players that

touch hear me touch the players that

touch hear me touch the players that touched each other appropriately a touch

touched each other appropriately a touch

touched each other appropriately a touch touched touched each other the players

touched touched each other the players

touched touched each other the players had actually touched each other more so

had actually touched each other more so

had actually touched each other more so head wants this Vince pumps those types

head wants this Vince pumps those types

head wants this Vince pumps those types of things those are the people the teams

of things those are the people the teams

of things those are the people the teams and the individual players that did the

and the individual players that did the

and the individual players that did the best the people that touch the most

best the people that touch the most

best the people that touch the most that’s accessing ignorance that’s

that’s accessing ignorance that’s

that’s accessing ignorance that’s finding solutions to things that are

finding solutions to things that are

finding solutions to things that are complex so I hope that starts to tear

complex so I hope that starts to tear

complex so I hope that starts to tear your ignorance we’re going to spend the

your ignorance we’re going to spend the

your ignorance we’re going to spend the Mexican I don’t know 12 10 or 12 minutes

Mexican I don’t know 12 10 or 12 minutes

Mexican I don’t know 12 10 or 12 minutes talking about that but that’s the place

talking about that but that’s the place

talking about that but that’s the place I’m going touch is a fairly small thing

I’m going touch is a fairly small thing

I’m going touch is a fairly small thing so two things that are that are great is

so two things that are that are great is

so two things that are that are great is that if you look at things like touch

that if you look at things like touch

that if you look at things like touch it’s free there’s an own supply of it if

it’s free there’s an own supply of it if

it’s free there’s an own supply of it if you look at your ignorance there’s a

you look at your ignorance there’s a

you look at your ignorance there’s a free endless supply of it we just have

free endless supply of it we just have

free endless supply of it we just have to access it to trigger it because in it

to access it to trigger it because in it

to access it to trigger it because in it is solutions to all of the problems and

is solutions to all of the problems and

is solutions to all of the problems and all the things we’ve been talking about

all the things we’ve been talking about

all the things we’ve been talking about so that

so that

so that I think is really important in terms of

I think is really important in terms of

I think is really important in terms of understanding that often the solution

understanding that often the solution

understanding that often the solution we’re looking for we can’t even think

we’re looking for we can’t even think

we’re looking for we can’t even think about because we’ve been accessed or

about because we’ve been accessed or

about because we’ve been accessed or ignorance we haven’t just said I don’t

ignorance we haven’t just said I don’t

ignorance we haven’t just said I don’t know so one of the quickest ways to

know so one of the quickest ways to

know so one of the quickest ways to access your ignorance is to say I don’t

access your ignorance is to say I don’t

access your ignorance is to say I don’t know or what if everything I knew about

know or what if everything I knew about

know or what if everything I knew about it wasn’t everything there is to know

it wasn’t everything there is to know

it wasn’t everything there is to know about it so those two pieces so with

about it so those two pieces so with

about it so those two pieces so with that right with that we talked about the

that right with that we talked about the

that right with that we talked about the NBA’s I’m gonna have you take the touch

NBA’s I’m gonna have you take the touch

NBA’s I’m gonna have you take the touch challenge if you want so a small thing

challenge if you want so a small thing

challenge if you want so a small thing that you can do here at the TEDx if you

that you can do here at the TEDx if you

that you can do here at the TEDx if you want to touch the person next to you I

want to touch the person next to you I

want to touch the person next to you I would ask them first

would ask them first

would ask them first um you something collective will happen

um you something collective will happen

um you something collective will happen here you will be more aware and you will

here you will be more aware and you will

here you will be more aware and you will learn differently by touching the person

learn differently by touching the person

learn differently by touching the person next to you that could be your hand on

next to you that could be your hand on

next to you that could be your hand on their arm that could be you holding

their arm that could be you holding

their arm that could be you holding their hand that could be all sorts of

their hand that could be all sorts of

their hand that could be all sorts of stuff I think that guy just stood up and

stuff I think that guy just stood up and

stuff I think that guy just stood up and thought he might get a date out of this

thought he might get a date out of this

thought he might get a date out of this yes

yes

yes somebody perked up um so you didn’t take

somebody perked up um so you didn’t take

somebody perked up um so you didn’t take the touch challenge if you want maybe

the touch challenge if you want maybe

the touch challenge if you want maybe just this bump somebody next to you get

just this bump somebody next to you get

just this bump somebody next to you get to know somebody thank you thank you

to know somebody thank you thank you

to know somebody thank you thank you okay so um that’s a big piece the next

okay so um that’s a big piece the next

okay so um that’s a big piece the next thing I’m going to talk about is two

thing I’m going to talk about is two

thing I’m going to talk about is two types of problems we have so we have

types of problems we have so we have

types of problems we have so we have simple problems simple problems are

simple problems simple problems are

simple problems simple problems are things you can solve everybody can solve

things you can solve everybody can solve

things you can solve everybody can solve them we know the answer to them I got a

them we know the answer to them I got a

them we know the answer to them I got a cat last week and one of the things I

cat last week and one of the things I

cat last week and one of the things I realize is when when she cries she is

realize is when when she cries she is

realize is when when she cries she is hungry that is an easy problem to fix

hungry that is an easy problem to fix

hungry that is an easy problem to fix I just open a candid feeder um if I’m

I just open a candid feeder um if I’m

I just open a candid feeder um if I’m gonna make a cake I realized that I can

gonna make a cake I realized that I can

gonna make a cake I realized that I can just go into my cupboard pull out a box

just go into my cupboard pull out a box

just go into my cupboard pull out a box follow the recipe put in the oven and in

follow the recipe put in the oven and in

follow the recipe put in the oven and in most cases if we all made the same cake

most cases if we all made the same cake

most cases if we all made the same cake with the same mix it would be the same

with the same mix it would be the same

with the same mix it would be the same cake so the problems are solved because

cake so the problems are solved because

cake so the problems are solved because we know the answers don’t have to get a

we know the answers don’t have to get a

we know the answers don’t have to get a good have to kind of access our

good have to kind of access our

good have to kind of access our ignorance um the next step of problems

ignorance um the next step of problems

ignorance um the next step of problems are complicated complicated problems can

are complicated complicated problems can

are complicated complicated problems can look quite large so putting a space how

look quite large so putting a space how

look quite large so putting a space how many people think putting something on

many people think putting something on

many people think putting something on Mars would be complex or complicated

Mars would be complex or complicated

Mars would be complex or complicated complicated how many people show hands

complicated how many people show hands

complicated how many people show hands complicated 50 50 10 – giving this one

complicated 50 50 10 – giving this one

complicated 50 50 10 – giving this one right perfect yes it is complicated

right perfect yes it is complicated

right perfect yes it is complicated because complicated problems we still

because complicated problems we still

because complicated problems we still don’t need a lot of our ignorance

don’t need a lot of our ignorance

don’t need a lot of our ignorance because we have experts that can solve

because we have experts that can solve

because we have experts that can solve those problems with experts and

those problems with experts and

those problems with experts and propulsion we have experts in nah so

propulsion we have experts in nah so

propulsion we have experts in nah so we’ve got experts and gravitational

we’ve got experts and gravitational

we’ve got experts and gravitational forces and all those types of things

forces and all those types of things

forces and all those types of things they can solve those problems complex

they can solve those problems complex

they can solve those problems complex problems the NBA basketball

problems the NBA basketball

problems the NBA basketball those problems we don’t know what the

those problems we don’t know what the

those problems we don’t know what the answer is it has too many moving parts

answer is it has too many moving parts

answer is it has too many moving parts too many moving pieces we don’t know why

too many moving pieces we don’t know why

too many moving pieces we don’t know why teams win and so one of the small things

teams win and so one of the small things

teams win and so one of the small things we could start thinking about is the

we could start thinking about is the

we could start thinking about is the teams if I had a team if I could get

teams if I had a team if I could get

teams if I had a team if I could get them to touch each other more

them to touch each other more

them to touch each other more collaborate more feel friendly with each

collaborate more feel friendly with each

collaborate more feel friendly with each other more both individually on iJustine

other more both individually on iJustine

other more both individually on iJustine basis they would probably start winning

basis they would probably start winning

basis they would probably start winning so one of the things to think about is

so one of the things to think about is

so one of the things to think about is the type of problems that you have so

the type of problems that you have so

the type of problems that you have so that be complex problems I’m going to

that be complex problems I’m going to

that be complex problems I’m going to share two stories one story is in 1943

share two stories one story is in 1943

share two stories one story is in 1943 there are a number of people here I

there are a number of people here I

there are a number of people here I shouldn’t say that no never mind

shouldn’t say that no never mind

shouldn’t say that no never mind never mind World War two and they were

never mind World War two and they were

never mind World War two and they were looking for rubber so they’re trying to

looking for rubber so they’re trying to

looking for rubber so they’re trying to make rubber because rubber is being used

make rubber because rubber is being used

make rubber because rubber is being used in the war they need synthetic rubber so

in the war they need synthetic rubber so

in the war they need synthetic rubber so General Electric says ok we’ll take down

General Electric says ok we’ll take down

General Electric says ok we’ll take down and we’ll try to make something what

and we’ll try to make something what

and we’ll try to make something what they made bounced was waterproof it’s

they made bounced was waterproof it’s

they made bounced was waterproof it’s stretch like but it stretched a long way

stretch like but it stretched a long way

stretch like but it stretched a long way so they couldn’t figure out anything to

so they couldn’t figure out anything to

so they couldn’t figure out anything to do with it and it wasn’t rubber so they

do with it and it wasn’t rubber so they

do with it and it wasn’t rubber so they really couldn’t use it so they sent for

really couldn’t use it so they sent for

really couldn’t use it so they sent for years and years this product to

years and years this product to

years and years this product to scientists around the world to try to

scientists around the world to try to

scientists around the world to try to figure out what to do with it then they

figure out what to do with it then they

figure out what to do with it then they gave it to a random person

gave it to a random person

gave it to a random person it was truly accessing his ignorance and

it was truly accessing his ignorance and

it was truly accessing his ignorance and he just took it and he took it with him

he just took it and he took it with him

he just took it and he took it with him wherever he went and he happened to go

wherever he went and he happened to go

wherever he went and he happened to go to a dinner party so as he was at the

to a dinner party so as he was at the

to a dinner party so as he was at the dinner party his friends played with it

dinner party his friends played with it

dinner party his friends played with it bounced it stretch it did all sorts of

bounced it stretch it did all sorts of

bounced it stretch it did all sorts of stuff with it and it came to him that

stuff with it and it came to him that

stuff with it and it came to him that this product that they’ve been trying to

this product that they’ve been trying to

this product that they’ve been trying to figure what I use for four years

figure what I use for four years

figure what I use for four years scientists have been figuring to use for

scientists have been figuring to use for

scientists have been figuring to use for it actually turns out to be silly putty

it actually turns out to be silly putty

it actually turns out to be silly putty and one of the hottest selling toys for

and one of the hottest selling toys for

and one of the hottest selling toys for years and years and years who’s played

years and years and years who’s played

years and years and years who’s played with silly putty yes I still have some

with silly putty yes I still have some

with silly putty yes I still have some actually so that piece is really

actually so that piece is really

actually so that piece is really important because through that we can

important because through that we can

important because through that we can understand lots of things small things

understand lots of things small things

understand lots of things small things make a big difference accessing

make a big difference accessing

make a big difference accessing ignorance taking it away out of the

ignorance taking it away out of the

ignorance taking it away out of the hands of scientists giving it to random

hands of scientists giving it to random

hands of scientists giving it to random people on the other one is is a company

people on the other one is is a company

people on the other one is is a company in the States and I’m doing research

in the States and I’m doing research

in the States and I’m doing research personally in the world of a health care

personally in the world of a health care

personally in the world of a health care and partially in emergency departments

and partially in emergency departments

and partially in emergency departments so if you’ve been in an emergency

so if you’ve been in an emergency

so if you’ve been in an emergency department you can wait a fairly long

department you can wait a fairly long

department you can wait a fairly long time so through that wait there’s got to

time so through that wait there’s got to

time so through that wait there’s got to be ways to speed that up so what they

be ways to speed that up so what they

be ways to speed that up so what they did and they it’s a company a design

did and they it’s a company a design

did and they it’s a company a design company in the States that specializes

company in the States that specializes

company in the States that specializes in going into areas like this where they

in going into areas like this where they

in going into areas like this where they know nothing their whole secret is they

know nothing their whole secret is they

know nothing their whole secret is they know nothing so they went in and one of

know nothing so they went in and one of

know nothing so they went in and one of the interesting things they did was they

the interesting things they did was they

the interesting things they did was they actually took camera

actually took camera

actually took camera because they know nothing and put

because they know nothing and put

because they know nothing and put cameras on the heads of all the patients

cameras on the heads of all the patients

cameras on the heads of all the patients what well then they rolled all the film

what well then they rolled all the film

what well then they rolled all the film back so hours and hours and hours and

back so hours and hours and hours and

back so hours and hours and hours and hours hours of film what do you think

hours hours of film what do you think

hours hours of film what do you think they found what do you think they saw on

they found what do you think they saw on

they found what do you think they saw on the video you’re thinking you’re

the video you’re thinking you’re

the video you’re thinking you’re accessing your ignorance

accessing your ignorance

accessing your ignorance lots of favored people they saw lots of

lots of favored people they saw lots of

lots of favored people they saw lots of the ceiling analyst endless footage of

the ceiling analyst endless footage of

the ceiling analyst endless footage of the ceiling so if you had information to

the ceiling so if you had information to

the ceiling so if you had information to put for patients where would you put it

put for patients where would you put it

put for patients where would you put it on the ceiling yes that’s very good yes

on the ceiling yes that’s very good yes

on the ceiling yes that’s very good yes it was a good one it’s a good catch yes

it was a good one it’s a good catch yes

it was a good one it’s a good catch yes you put it on the ceiling so talking

you put it on the ceiling so talking

you put it on the ceiling so talking about problems we’re talking about

about problems we’re talking about

about problems we’re talking about accessing ignorance and can we find

accessing ignorance and can we find

accessing ignorance and can we find small things those are small things we

small things those are small things we

small things those are small things we could do we could put it on the ceilings

could do we could put it on the ceilings

could do we could put it on the ceilings for small things could we actually take

for small things could we actually take

for small things could we actually take that and do something with it yes let’s

that and do something with it yes let’s

that and do something with it yes let’s talk about ignorance for a while so

talk about ignorance for a while so

talk about ignorance for a while so there are many books that have been

there are many books that have been

there are many books that have been written and I found this out odd

written and I found this out odd

written and I found this out odd ignorant so I didn’t realize reserve

ignorant so I didn’t realize reserve

ignorant so I didn’t realize reserve there’s actually a first book of

there’s actually a first book of

there’s actually a first book of ignorance there’s a second book of

ignorance there’s a second book of

ignorance there’s a second book of ignorance there’s willful ignorance

ignorance there’s willful ignorance

ignorance there’s willful ignorance there’s a don’t punish your ignorance

there’s a don’t punish your ignorance

there’s a don’t punish your ignorance let it shine there is ignorance

let it shine there is ignorance

let it shine there is ignorance it drives science which it truly does

it drives science which it truly does

it drives science which it truly does ignorant truly does drive science so

ignorant truly does drive science so

ignorant truly does drive science so there are if you want to read after you

there are if you want to read after you

there are if you want to read after you leave tonight there’s tons of books to

leave tonight there’s tons of books to

leave tonight there’s tons of books to read about ignorance um if you want to

read about ignorance um if you want to

read about ignorance um if you want to talk about types of ignorance I wanted

talk about types of ignorance I wanted

talk about types of ignorance I wanted you to think about yourself and the

you to think about yourself and the

you to think about yourself and the people around you in terms of types of

people around you in terms of types of

people around you in terms of types of ignorance there is innocent ignorant I

ignorance there is innocent ignorant I

ignorance there is innocent ignorant I had twins that are nine and I see a lot

had twins that are nine and I see a lot

had twins that are nine and I see a lot of innocent ignorant they don’t have the

of innocent ignorant they don’t have the

of innocent ignorant they don’t have the experience they don’t have the knowledge

experience they don’t have the knowledge

experience they don’t have the knowledge people call it charming I call it

people call it charming I call it

people call it charming I call it something else then there is willful

something else then there is willful

something else then there is willful ignorance and those are people think

ignorance and those are people think

ignorance and those are people think about the people in your lives and the

about the people in your lives and the

about the people in your lives and the people around you where people are

people around you where people are

people around you where people are sticking to what they believe even in

sticking to what they believe even in

sticking to what they believe even in the face of other information and other

the face of other information and other

the face of other information and other opportunities they are willfully not

opportunities they are willfully not

opportunities they are willfully not going there they’re sticking with the

going there they’re sticking with the

going there they’re sticking with the data they have

data they have

data they have there’s arrogant ignorance which I think

there’s arrogant ignorance which I think

there’s arrogant ignorance which I think we probably all have experienced at some

we probably all have experienced at some

we probably all have experienced at some time in our life where that know-it-all

time in our life where that know-it-all

time in our life where that know-it-all person it believes they truly know

person it believes they truly know

person it believes they truly know something about everything there is

something about everything there is

something about everything there is domain ignorant which is about people

domain ignorant which is about people

domain ignorant which is about people who know one thing very very deeply and

who know one thing very very deeply and

who know one thing very very deeply and because they know that they then think

because they know that they then think

because they know that they then think that they know everything about

that they know everything about

that they know everything about everything else and then probably the

everything else and then probably the

everything else and then probably the most important for tonight is around

most important for tonight is around

most important for tonight is around useful or actually effort are called

useful or actually effort are called

useful or actually effort are called enlighten to actually quite like an

enlighten to actually quite like an

enlighten to actually quite like an enlightened useful ignorance and those

enlightened useful ignorance and those

enlightened useful ignorance and those are the people

are the people

are the people in the room like you today that actually

in the room like you today that actually

in the room like you today that actually have problems in their lives and they’re

have problems in their lives and they’re

have problems in their lives and they’re doing certain things but it’s not

doing certain things but it’s not

doing certain things but it’s not solving the problem it’s a complex

solving the problem it’s a complex

solving the problem it’s a complex problem and it’s not being solved so

problem and it’s not being solved so

problem and it’s not being solved so that’s where you want to use the

that’s where you want to use the

that’s where you want to use the ignorance I’m talking about useful and

ignorance I’m talking about useful and

ignorance I’m talking about useful and lightened ignorance and probably the

lightened ignorance and probably the

lightened ignorance and probably the most ignorant person that I found was

most ignorant person that I found was

most ignorant person that I found was Einstein and he said it himself he

Einstein and he said it himself he

Einstein and he said it himself he actually said I don’t have any special

actually said I don’t have any special

actually said I don’t have any special talents but what I do have is this

talents but what I do have is this

talents but what I do have is this intense unbelievable passion for

intense unbelievable passion for

intense unbelievable passion for curiosity so he believed that curiosity

curiosity so he believed that curiosity

curiosity so he believed that curiosity which is the forerunner of ignorance he

which is the forerunner of ignorance he

which is the forerunner of ignorance he is not knowing and by doing a couple

is not knowing and by doing a couple

is not knowing and by doing a couple simple things asking us up couple

simple things asking us up couple

simple things asking us up couple different questions that’s how he

different questions that’s how he

different questions that’s how he accessed it through curiosity you’re

accessed it through curiosity you’re

accessed it through curiosity you’re asking what if what if this happened on

asking what if what if this happened on

asking what if what if this happened on asking himself I don’t know about this

asking himself I don’t know about this

asking himself I don’t know about this the answering the question I don’t know

the answering the question I don’t know

the answering the question I don’t know he came to his theory of relativity how

he came to his theory of relativity how

he came to his theory of relativity how many people know the story of theory of

many people know the story of theory of

many people know the story of theory of relativity one spent a lot of time here

relativity one spent a lot of time here

relativity one spent a lot of time here promise good so what how he figured it

promise good so what how he figured it

promise good so what how he figured it out was he simply imagined what it would

out was he simply imagined what it would

out was he simply imagined what it would be like what would transpire if he wrote

be like what would transpire if he wrote

be like what would transpire if he wrote a beam of light that’s it

a beam of light that’s it

a beam of light that’s it didn’t cause he didn’t have billions of

didn’t cause he didn’t have billions of

didn’t cause he didn’t have billions of dollars of lab soon of all what kind of

dollars of lab soon of all what kind of

dollars of lab soon of all what kind of stuff what would transpire if you look

stuff what would transpire if you look

stuff what would transpire if you look at Newton Newton’s big question about

at Newton Newton’s big question about

at Newton Newton’s big question about gravity when that when the Apple dropped

gravity when that when the Apple dropped

gravity when that when the Apple dropped was simply it wasn’t just that the Apple

was simply it wasn’t just that the Apple

was simply it wasn’t just that the Apple dropped his true question was why does

dropped his true question was why does

dropped his true question was why does the Apple fall in the moon doesn’t and

the Apple fall in the moon doesn’t and

the Apple fall in the moon doesn’t and that got us into gravitational theory

that got us into gravitational theory

that got us into gravitational theory bring it up to present day Crick and

bring it up to present day Crick and

bring it up to present day Crick and Watson have questions around what would

Watson have questions around what would

Watson have questions around what would DNA look like in 3d form so it’s your

DNA look like in 3d form so it’s your

DNA look like in 3d form so it’s your ability to ask questions so I want you

ability to ask questions so I want you

ability to ask questions so I want you to think right now the things you have

to think right now the things you have

to think right now the things you have going on in your life whatever those

going on in your life whatever those

going on in your life whatever those would be are you accessing your

would be are you accessing your

would be are you accessing your ignorance around those are you trying

ignorance around those are you trying

ignorance around those are you trying things that aren’t working too the way

things that aren’t working too the way

things that aren’t working too the way that you think that they should work are

that you think that they should work are

that you think that they should work are you not getting the results that you

you not getting the results that you

you not getting the results that you think you want and if that’s the case

think you want and if that’s the case

think you want and if that’s the case then this whole talk about ignorance and

then this whole talk about ignorance and

then this whole talk about ignorance and finding the small things so in those

finding the small things so in those

finding the small things so in those cases you know there we can if we can to

cases you know there we can if we can to

cases you know there we can if we can to find small things and as we’re talking

find small things and as we’re talking

find small things and as we’re talking about small things small things are good

about small things small things are good

about small things small things are good because they’re connected so one of the

because they’re connected so one of the

because they’re connected so one of the reasons it works is because we can find

reasons it works is because we can find

reasons it works is because we can find something really small and it’s

something really small and it’s

something really small and it’s connected to something else so I want to

connected to something else so I want to

connected to something else so I want to kind of take the end of this talk and I

kind of take the end of this talk and I

kind of take the end of this talk and I want to talk about cups I’m going to

want to talk about cups I’m going to

want to talk about cups I’m going to talk about counters I don’t want to talk

talk about counters I don’t want to talk

talk about counters I don’t want to talk about fulfilling relation

about fulfilling relation

about fulfilling relation chips who’d be interested in a long-term

chips who’d be interested in a long-term

chips who’d be interested in a long-term fulfilling relationship you married

fulfilling relationship you married

fulfilling relationship you married people shouldn’t say that you should say

people shouldn’t say that you should say

people shouldn’t say that you should say you already have it so if we talked

you already have it so if we talked

you already have it so if we talked about counters again problem big

about counters again problem big

about counters again problem big department store let’s make lots of

department store let’s make lots of

department store let’s make lots of money the brown floor which is cosmetics

money the brown floor which is cosmetics

money the brown floor which is cosmetics where they make tons of money they hired

where they make tons of money they hired

where they make tons of money they hired lots of companies to come in and give

lots of companies to come in and give

lots of companies to come in and give them things like they should renovate

them things like they should renovate

them things like they should renovate and they should we do things after

and they should we do things after

and they should we do things after marketing strategist’ have different

marketing strategist’ have different

marketing strategist’ have different advertising strategies another person

advertising strategies another person

advertising strategies another person comes in and said why don’t you just

comes in and said why don’t you just

comes in and said why don’t you just move these three counters so if you’ve

move these three counters so if you’ve

move these three counters so if you’ve been into big department stores like

been into big department stores like

been into big department stores like that try and find the escalators a

that try and find the escalators a

that try and find the escalators a nightmare but there’s a reason because

nightmare but there’s a reason because

nightmare but there’s a reason because that maze

that maze

that maze well you’re hunting through all that

well you’re hunting through all that

well you’re hunting through all that maze of stuff you actually buy they

maze of stuff you actually buy they

maze of stuff you actually buy they increase profits by 200 percent by

increase profits by 200 percent by

increase profits by 200 percent by moving a couple counters cops thirty

moving a couple counters cops thirty

moving a couple counters cops thirty years ago somebody finally got the

years ago somebody finally got the

years ago somebody finally got the technology that you can actually print

technology that you can actually print

technology that you can actually print on the cup all the way up to the rim

on the cup all the way up to the rim

on the cup all the way up to the rim where am I going with this roll up the

where am I going with this roll up the

where am I going with this roll up the rim that’s what happened out so kind of

rim that’s what happened out so kind of

rim that’s what happened out so kind of launched and that’s why and that changed

launched and that’s why and that changed

launched and that’s why and that changed I’m gonna say it changed the world

I’m gonna say it changed the world

I’m gonna say it changed the world because I think that the people that got

because I think that the people that got

because I think that the people that got money from that that won the prizes I

money from that that won the prizes I

money from that that won the prizes I think the money down tim horton’s had

think the money down tim horton’s had

think the money down tim horton’s had that they put to their soccer programs

that they put to their soccer programs

that they put to their soccer programs for kids and their camps for kids

for kids and their camps for kids

for kids and their camps for kids I believe that cup company that actually

I believe that cup company that actually

I believe that cup company that actually wouldn’t miss that oh what do we do with

wouldn’t miss that oh what do we do with

wouldn’t miss that oh what do we do with this we don’t really know what we should

this we don’t really know what we should

this we don’t really know what we should you be doing but we do have to be they

you be doing but we do have to be they

you be doing but we do have to be they have the technology now to actually do

have the technology now to actually do

have the technology now to actually do this and roll up the rim on and I’ll

this and roll up the rim on and I’ll

this and roll up the rim on and I’ll leave you with the last one which is

leave you with the last one which is

leave you with the last one which is fulfilling relationships so to trigger

fulfilling relationships so to trigger

fulfilling relationships so to trigger your ignorance again um I would like to

your ignorance again um I would like to

your ignorance again um I would like to know what you would think if you wanted

know what you would think if you wanted

know what you would think if you wanted to have long-term fulfilling

to have long-term fulfilling

to have long-term fulfilling relationships what would you be doing

relationships what would you be doing

relationships what would you be doing so once you think about that for a

so once you think about that for a

so once you think about that for a second what would you actually be doing

second what would you actually be doing

second what would you actually be doing so if you having long-term fulfilling

so if you having long-term fulfilling

so if you having long-term fulfilling relationships how many people in your

relationships how many people in your

relationships how many people in your brain want to ask that question thought

brain want to ask that question thought

brain want to ask that question thought about smiling you did who did who else

about smiling you did who did who else

about smiling you did who did who else yes a couple other people fantastic so

yes a couple other people fantastic so

yes a couple other people fantastic so and that is the answer so they did

and that is the answer so they did

and that is the answer so they did longitudinal research for 30 years on

longitudinal research for 30 years on

longitudinal research for 30 years on people and found that people with not

people and found that people with not

people and found that people with not not the half smile the big smile can

not the half smile the big smile can

not the half smile the big smile can everybody give me kind of the big smile

everybody give me kind of the big smile

everybody give me kind of the big smile that big broad teeth II smile those

that big broad teeth II smile those

that big broad teeth II smile those people were happier inspired more people

people were happier inspired more people

people were happier inspired more people and had longer more fulfilling

and had longer more fulfilling

and had longer more fulfilling relationships so thing out of all of

relationships so thing out of all of

relationships so thing out of all of this when I’m hoping you can take is

this when I’m hoping you can take is

this when I’m hoping you can take is that your ignorance be proud and proud

that your ignorance be proud and proud

that your ignorance be proud and proud that you’re ignorant right

that you’re ignorant right

that you’re ignorant right average the things that you can ask more

average the things that you can ask more

average the things that you can ask more questions about what if answer the

questions about what if answer the

questions about what if answer the question what if I didn’t know what if I

question what if I didn’t know what if I

question what if I didn’t know what if I don’t know everything about this um how

don’t know everything about this um how

don’t know everything about this um how about starting but I don’t know more

about starting but I don’t know more

about starting but I don’t know more curiosity so I hope that spark something

curiosity so I hope that spark something

curiosity so I hope that spark something in you with your complex problems to

in you with your complex problems to

in you with your complex problems to understand that there’s many ways of

understand that there’s many ways of

understand that there’s many ways of going at it talking to the people

going at it talking to the people

going at it talking to the people getting different perspectives asking

getting different perspectives asking

getting different perspectives asking what if so I hope that you do that I

what if so I hope that you do that I

what if so I hope that you do that I hope that you smile more I hope that you

hope that you smile more I hope that you

hope that you smile more I hope that you touch more and I hope that you truly go

touch more and I hope that you truly go

touch more and I hope that you truly go out and find something small that can

out and find something small that can

out and find something small that can truly change the world thank you

truly change the world thank you

truly change the world thank you [Applause]

”

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