years
i go to italy i just got married
with my husband is french and together
we moved in a superb
small town near city ive
one day I looked at the info and the
journalists announce the results
an intriguing survey of what the
children and callian had he and more afraid
kwh were you most scared when
you were small and well those whose
Italian children had the most scared I
were not losing their parents nor
to get lost or black what they
feared the most it was the extras
as in italy
immigrants from outside of
the european union the children in
italy were more afraid of immigrants
who is the traditional bastard father
and all of a sudden I realized
account that I myself was in extra
community since I am Brazilian
it turns out that at those times I
already a memoir on immigration and
many studies showed
the positive impact of immigration on
the italian economy
I told myself how a thing too
positive from a strictly point of view
rational can it be perceived as
being such a negative thing from a
emotional point of view of then I
I am fascinated by the reports of
human beings unlike and at
during my professional life I
noticed that these are often the
people the most different of the months
which made me grow and that’s
as well as I became
diversity diversity diversity is the
mixture of human differences
visible and invisible
there are differences that are enough
obvious as those related to gender
at the age at the origins there are
differences that are all useful as
those related to different types of
personalities like those related to
different who of sexual orientation
to certain types of disability
inclusion is a culture in
which one feels valued is free
to be yourself
even when one is different from the
majority
diversity and inclusion
but you have to think about good food
[Music]
diversity are the ingredients
and inclusion is the recipe for
mix the ingredients so
that they have final result be a
delicious dish in which the
ingredients get married well while
revealing their best flavors and
In the enterprises
I found a paradox similar to
Italy’s one of the many studies
show that diversity and
inclusion can improve
sales
motivation productivity
innovation and even results
financial companies for example
-according to catalyst companies with
more women in the posts of
direction are on average 34 % more
profitable according to even acquired and the
companies with more diversities
ethnic groups are on average 35% more
profitable yet companies have
a lot of trouble moving forward in these
areas why often one evokes the
corporate culture as being one
factors that prevent
business
to promote diversity and
inclusion one of the major obstacles
but what is that
it’s that a corporate culture says
simply a corporate culture
it’s the way people
interact within an organization
given there are no crops
of companies outside people
who do it yet I interviewed
thousands of employees and
employees of people in 17 in
different sectors different countries and
often that people talk about their
corporate culture
he talks about it as if it were something
separate from them as if
I was there for nothing
with regard to diversity and
inclusion when I have months of
collaborators what are you doing
you to contribute to an environment
working more open to all they me
say ah see you that with the
managers
I see the managers I ask them the
same question like pumps to you
see that with the management
I’m going to see the directors and what is
that he tells me of your opinion very good
question to see that with the management
human resources and you know this
that they often tell me but direction
human resources
1 it really really depends on
management and so on
the truth is that there is a chain
responsabilities
no one can by himself create
an inclusive culture but everyone
of us a role to play because we
we all have an area of influence
so of course the more you have some
responsibilities over this area
of influenced is important but everyone
of us an anthem zone of influence
what I propose to you today
these are two simple actions at the
reach of all to promote the
diversity and inclusion in business
two actions that you could take
in any organization and
whatever your status
two actions that will make your place
work a place much more
rewarding and pleasant to live
for all and especially for you even
first action and his passes your
head and it is to exceed your
first impressions
do you know how long it takes for
to form an opinion about a stranger a
tenth of a second
subconsciously we classify
people automatically
used criteria easily
observables like size the color
skin sex age 7 mechanism
categorizations even allows us
helpers to cope with the
complexity of the world but it is also
at the origin of prejudices
we would all like most
of us do not have any prejudices
is not it maybe our
intention a conscious level but our
unconscious that dictate our
behaviors 95% of the time it is
all the time trying people
on appearances that can be
misleading and no one is immune
once I spoke with a
receptionist who was visually impaired
and she told me that even she could
judge people before you know them
according to the time of their voice
harvard university has developed
an amazing tool it’s called the
implicit association test
to measure our prejudices
unconscious or like the ten very
nicely scientists our tickets
are aware in different
categories
for example you can measure if you
have or not unconscious goods
negative or positive
towards people according to their
weight according to their age and
you’re just waiting for a moment
are you listening to me there is
differently
they were older
did you know that according to the groups of
search thunderstorms
age is the first factor of
discrimination in europe
here I was here I was black is this
that you listen to me there is the same
way maybe if I was I I
would not even be the room and why
according to the observatory of discrimination
in France
ac v and win a person with a name
African population at 3 times less than
get hired who we person
with a non-European now theirs
who are you listening to me
same way if I were a man
housed a style you must have noticed
I have a communication style that is
very sweet that we find more
frequently in women and our
companies
we often confuse softness and weaknesses
and that’s one of the reasons
which women are less chosen
for management positions once
I had an American chef who
call me who told me you have his
need to speak seen scared but he has me
looked straight into the eyes and he told me
said I wanted to apologize to you
because when I was hired
I had a lot of doubts about his
ability to carry out your strategy
looked so nice and time
showed me how much
cheated on your abilities my old
chef he knew how to surpass the premiums
his first impressions and he told me
given a chance the chance to them
surprise
it appears obvious is not it but
tell me you when is the last
once you have passed your
first impressions and that you have
given a chance to someone lucky
to surprise you
in other words, when is the last
time they noticed you
little critical voices in your head
and that you did not follow had it
not tracked them let’s move on to the second
action
this one is external and it consists of
to meet people who do not
wanted to seem not unconsciously we
constantly sweep the environment to
looking for danger signs
this is part of our instinct of
survival
but it’s also because of the one in
which we have a tendency to see
people different from us including
drives unconscious go see
as of threat and so we have
tendency to get in touch with
people who are like us from the middle
socioeconomic with the same
origins the same taste as us and
and so on
that’s what scientists call
the infinity bias and everyone to
this subject to the gua of affinities me there
including
once I went in a
convention of senior executives
which there were many more
and little by little it but give an account
I got closer to the few women
present and after a while all
the women ended up together
we understand that it can happen from
from time to time but repeatedly
can be very harmful
personally my biggest
inclusion experience and
of belonging to the company makes
move on to a place where people they
came to me and knew me
not necessarily passed but good
day but invited to have coffee at
two geniuses together and it was
colleagues very different from me there
could be younger older
they came from other departments he
had other hierarchical levels
month
inclusion it materializes in these
little moments of life interaction
daily
some companies are trying dice
promote these exchanges which are source
of well-being and innovation by
pixar example at pixar the toilet
found a central location
know why
so that employees of all
horizons converge towards one and the same
place and meetings there are
large groups that use
mobile apps to put in
relationship the collaborators to the
looking for colleagues to go
lunch but nothing can replace
your willingness to go to people
it sounds obvious is not it but
tell me when is the last time
who had you two young people and with one
colleague who you did not know
very well when is the last time
that you have a
but the conversation with someone from
different in your workplace and
that you see someone new
different what are you
make this person feel
welcome exceed your first
impressions and go to meet
people who do not look like you this
two actions one inter in the other
external
they are simple or very simple but
they are not easy because it
request to unplug our driver
Automatic and out of our area
comfort but together these two actions
can is programmed our brain
expand our comfort zone and even
listen well they can make it
smarter and more creative according
researchers from the University of
columbia before evoking t I you
proposes to do very things
concrete
the first is to go on google and
Steps and Harvard Association Testing
implicit and facts a test in the
category of your choice you go
to be surprised
and the second simple thing is
to invite a colleague that you do not
do not know very well to take a
coffee
italian children
they may have heard their parents
to say speak to the shares to strangers
as an adult we must do
exactly the opposite speak to
unknown
because as so well said victor hugo the
happiness is sometimes hidden in
the unknown
thank you
[Applause]
”
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