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Patterning Culture | Marie-Therese Shortt | TEDxHamburg


thanks very much so before I start I

thanks very much so before I start I want to put the focus on all of you for

want to put the focus on all of you for

want to put the focus on all of you for a few moments so I’d like everyone to

a few moments so I’d like everyone to

a few moments so I’d like everyone to stand up so just ignore the previous

stand up so just ignore the previous

stand up so just ignore the previous warning and I want everyone to face a

warning and I want everyone to face a

warning and I want everyone to face a person next to you so make sure everyone

person next to you so make sure everyone

person next to you so make sure everyone is facing a person

and now I want everyone in your own way

and now I want everyone in your own way to give the person you’re facing are

to give the person you’re facing are

to give the person you’re facing are really friendly a really warm greeting

okay very good you my you may sit down

okay very good you my you may sit down again so I saw a few kind of awkward

again so I saw a few kind of awkward

again so I saw a few kind of awkward greeting moments in the audience and

greeting moments in the audience and

greeting moments in the audience and that’s what I’m talking about today so

that’s what I’m talking about today so

that’s what I’m talking about today so my earliest kind of memory of a really

my earliest kind of memory of a really

my earliest kind of memory of a really awkward greasing was when I was around

awkward greasing was when I was around

awkward greasing was when I was around 16 years old and I was on a family

16 years old and I was on a family

16 years old and I was on a family holiday in Norway and I remember being

holiday in Norway and I remember being

holiday in Norway and I remember being introduced to these guys they were in

introduced to these guys they were in

introduced to these guys they were in their 20s and like I was used to in

their 20s and like I was used to in

their 20s and like I was used to in Norway I put out my hand to greet them

Norway I put out my hand to greet them

Norway I put out my hand to greet them and they just looked at me no no no

and they just looked at me no no no

and they just looked at me no no no that’s not how we greet in Portugal and

that’s not how we greet in Portugal and

that’s not how we greet in Portugal and one after the other they approached me

one after the other they approached me

one after the other they approached me and embrace me with two or three kisses

and embrace me with two or three kisses

and embrace me with two or three kisses on the cheeks and I was so embarrassed I

on the cheeks and I was so embarrassed I

on the cheeks and I was so embarrassed I felt that they had completely intruded

felt that they had completely intruded

felt that they had completely intruded on my personal space and this is a

on my personal space and this is a

on my personal space and this is a memory I really I’ll never forget how I

memory I really I’ll never forget how I

memory I really I’ll never forget how I felt in that moment so this is what my

felt in that moment so this is what my

felt in that moment so this is what my research is about and um as the SEC said

research is about and um as the SEC said

research is about and um as the SEC said I’m em my background is Norwegian and

I’m em my background is Norwegian and

I’m em my background is Norwegian and Irish so I’ve always been interested in

Irish so I’ve always been interested in

Irish so I’ve always been interested in cultural related communication and also

cultural related communication and also

cultural related communication and also how I was interpreted in Norway and

how I was interpreted in Norway and

how I was interpreted in Norway and which was quite different and how people

which was quite different and how people

which was quite different and how people experience me in Ireland whereas my

experience me in Ireland whereas my

experience me in Ireland whereas my behavior didn’t necessarily change so

behavior didn’t necessarily change so

behavior didn’t necessarily change so since the greeting in Portugal and I’ve

since the greeting in Portugal and I’ve

since the greeting in Portugal and I’ve traveled a lot and lived in different

traveled a lot and lived in different

traveled a lot and lived in different cultures and countries and I’ve noticed

cultures and countries and I’ve noticed

cultures and countries and I’ve noticed that my own greeting habits have also

that my own greeting habits have also

that my own greeting habits have also changed quite a lot so actually nowadays

changed quite a lot so actually nowadays

changed quite a lot so actually nowadays I’m often the one that creates this

I’m often the one that creates this

I’m often the one that creates this awkward situation where I’m like hugging

awkward situation where I’m like hugging

awkward situation where I’m like hugging someone and then I realized mid-air that

someone and then I realized mid-air that

someone and then I realized mid-air that this is really not appropriate so I kind

this is really not appropriate so I kind

this is really not appropriate so I kind of make other people feel awkward in

of make other people feel awkward in

of make other people feel awkward in these moments and there are other

these moments and there are other

these moments and there are other moments as well you know in with

moments as well you know in with

moments as well you know in with business meetings when you go to shake

business meetings when you go to shake

business meetings when you go to shake the hand of the person and it’s like

the hand of the person and it’s like

the hand of the person and it’s like it’s either too hard or too loose or

it’s either too hard or too loose or

it’s either too hard or too loose or sometimes they squeeze your hands so

sometimes they squeeze your hands so

sometimes they squeeze your hands so much that it hurts and then

much that it hurts and then

much that it hurts and then oh yeah sometimes I go a bit too forward

oh yeah sometimes I go a bit too forward

oh yeah sometimes I go a bit too forward and I touched their shoulder and I

and I touched their shoulder and I

and I touched their shoulder and I realized and that wasn’t really

realized and that wasn’t really

realized and that wasn’t really appropriate and then it’s the kissing

appropriate and then it’s the kissing

appropriate and then it’s the kissing greasing so it’s like should I give one

greasing so it’s like should I give one

greasing so it’s like should I give one two kisses is it three four or even five

two kisses is it three four or even five

two kisses is it three four or even five and then it’s always the same question

and then it’s always the same question

and then it’s always the same question do I go right or left first and recently

do I go right or left first and recently

do I go right or left first and recently I had a really awkward nose crash with

I had a really awkward nose crash with

I had a really awkward nose crash with the French friend of mine I was so

the French friend of mine I was so

the French friend of mine I was so enthusiastic to greet him the French way

enthusiastic to greet him the French way

enthusiastic to greet him the French way so I really went for it and then we just

so I really went for it and then we just

so I really went for it and then we just banged our noses and it was really

banged our noses and it was really

banged our noses and it was really painful and quite awkward so I was

painful and quite awkward so I was

painful and quite awkward so I was interested to study this greetings

interested to study this greetings

interested to study this greetings basically in a more in my PhD but also

basically in a more in my PhD but also

basically in a more in my PhD but also in the area where i grew up in norway

in the area where i grew up in norway

in the area where i grew up in norway and close to the city of stavanger so i

and close to the city of stavanger so i

and close to the city of stavanger so i did a field work for my PhD study which

did a field work for my PhD study which

did a field work for my PhD study which included six different cultures and

included six different cultures and

included six different cultures and norwegian turkish Vietnamese and Golan

norwegian turkish Vietnamese and Golan

norwegian turkish Vietnamese and Golan Somali and Chilean participants and I

Somali and Chilean participants and I

Somali and Chilean participants and I wanted to have quite wide ranging

wanted to have quite wide ranging

wanted to have quite wide ranging cultures from different parts of the

cultures from different parts of the

cultures from different parts of the world but also that included different

world but also that included different

world but also that included different religions because our religious

religions because our religious

religions because our religious backgrounds also kind of influence our

backgrounds also kind of influence our

backgrounds also kind of influence our behavior so what I found was the people

behavior so what I found was the people

behavior so what I found was the people really enthusiastic to join the study

really enthusiastic to join the study

really enthusiastic to join the study because they wanted to represent their

because they wanted to represent their

because they wanted to represent their own culture from a firsthand perspective

own culture from a firsthand perspective

own culture from a firsthand perspective which you don’t often get a chance to do

which you don’t often get a chance to do

which you don’t often get a chance to do so they were very enthusiastic and here

so they were very enthusiastic and here

so they were very enthusiastic and here are some of the stills from some of the

are some of the stills from some of the

are some of the stills from some of the videos that I documented and this was

videos that I documented and this was

videos that I documented and this was kind of the base the core work that I

kind of the base the core work that I

kind of the base the core work that I used to create my visualizations so just

used to create my visualizations so just

used to create my visualizations so just to show you a few examples of some

to show you a few examples of some

to show you a few examples of some visualizations so here are three

visualizations so here are three

visualizations so here are three greetings between a male and a female

greetings between a male and a female

greetings between a male and a female and there are all strangers to each

and there are all strangers to each

and there are all strangers to each other so on the left you have a greeting

other so on the left you have a greeting

other so on the left you have a greeting between an a Norwegian male and then an

between an a Norwegian male and then an

between an a Norwegian male and then an Angolan female and then in the middle

Angolan female and then in the middle

Angolan female and then in the middle it’s two Norwegians and to the right two

it’s two Norwegians and to the right two

it’s two Norwegians and to the right two Chilean people so I wanted to look at

Chilean people so I wanted to look at

Chilean people so I wanted to look at gestures but also how in different

gestures but also how in different

gestures but also how in different cultures we use the space between us

cultures we use the space between us

cultures we use the space between us quite differently and then I was very

quite differently and then I was very

quite differently and then I was very interested in how much touch is

interested in how much touch is

interested in how much touch is appropriate in the greeting so you can

appropriate in the greeting so you can

appropriate in the greeting so you can start to compare and then this overhead

start to compare and then this overhead

start to compare and then this overhead view shows the use of personal space

view shows the use of personal space

view shows the use of personal space which i think is really interesting and

which i think is really interesting and

which i think is really interesting and using color coding you can start to kind

using color coding you can start to kind

using color coding you can start to kind of compare in different situations but

of compare in different situations but

of compare in different situations but also in different cultures what is kind

also in different cultures what is kind

also in different cultures what is kind of the appropriate use of personal space

of the appropriate use of personal space

of the appropriate use of personal space or people’s comfort levels so if you

or people’s comfort levels so if you

or people’s comfort levels so if you look at the Norwegian Angolan greasing

look at the Norwegian Angolan greasing

look at the Norwegian Angolan greasing and he was not it was actually a really

and he was not it was actually a really

and he was not it was actually a really funny moment because it was kind of like

funny moment because it was kind of like

funny moment because it was kind of like migrating in Portugal where she was

migrating in Portugal where she was

migrating in Portugal where she was going in for the kiss and he wanted to

going in for the kiss and he wanted to

going in for the kiss and he wanted to do a handshake and then you can see he’s

do a handshake and then you can see he’s

do a handshake and then you can see he’s not completely in her zone so he’s

not completely in her zone so he’s

not completely in her zone so he’s keeping a bit more distant where she’s

keeping a bit more distant where she’s

keeping a bit more distant where she’s really going in for a lot of physical

really going in for a lot of physical

really going in for a lot of physical contact so I was interested in how in

contact so I was interested in how in

contact so I was interested in how in many cultures you perceive touch and

many cultures you perceive touch and

many cultures you perceive touch and close proximity to another person as

close proximity to another person as

close proximity to another person as warm friendly behavior but what also

warm friendly behavior but what also

warm friendly behavior but what also became quite obvious and interesting was

became quite obvious and interesting was

became quite obvious and interesting was that in many cultures there are other

that in many cultures there are other

that in many cultures there are other ways to kind of display warm behavior so

ways to kind of display warm behavior so

ways to kind of display warm behavior so this is an example from Vietnamese

this is an example from Vietnamese

this is an example from Vietnamese squeezing where they said that in their

squeezing where they said that in their

squeezing where they said that in their culture it’s very important to show

culture it’s very important to show

culture it’s very important to show respect to elderly people so usually the

respect to elderly people so usually the

respect to elderly people so usually the younger person boughs a bit further than

younger person boughs a bit further than

younger person boughs a bit further than the older person to show respect and to

the older person to show respect and to

the older person to show respect and to them this is very warm behavior so you

them this is very warm behavior so you

them this is very warm behavior so you can see in contrast to the kiss

can see in contrast to the kiss

can see in contrast to the kiss increasing they have a lot of personal

increasing they have a lot of personal

increasing they have a lot of personal space and a lot of space between them

space and a lot of space between them

space and a lot of space between them but it’s still a very warm breathing so

but it’s still a very warm breathing so

but it’s still a very warm breathing so when we were discussing this with the

when we were discussing this with the

when we were discussing this with the Vietnamese participants one of the

Vietnamese participants one of the

Vietnamese participants one of the ladies said we do not use a lot of

ladies said we do not use a lot of

ladies said we do not use a lot of physical contact when we greet but that

physical contact when we greet but that

physical contact when we greet but that does not mean that we do not care about

does not mean that we do not care about

does not mean that we do not care about each other smiling is very important not

each other smiling is very important not

each other smiling is very important not hugging but eye contact and smiling

hugging but eye contact and smiling

hugging but eye contact and smiling shows a lot of respect so the more I got

shows a lot of respect so the more I got

shows a lot of respect so the more I got to know the people involved in my study

to know the people involved in my study

to know the people involved in my study the more

the more

the more are interested I got in how they

are interested I got in how they

are interested I got in how they experience the greeting so the other

experience the greeting so the other

experience the greeting so the other visualizations showed what’s happening

visualizations showed what’s happening

visualizations showed what’s happening the space the touch but it doesn’t show

the space the touch but it doesn’t show

the space the touch but it doesn’t show their experience of the greeting so I

their experience of the greeting so I

their experience of the greeting so I started working with graphic patterns to

started working with graphic patterns to

started working with graphic patterns to to start to visualize the subjective

to start to visualize the subjective

to start to visualize the subjective experiences so if we go back to

experiences so if we go back to

experiences so if we go back to migrating in Portugal for example you

migrating in Portugal for example you

migrating in Portugal for example you can see that I I perceive the other

can see that I I perceive the other

can see that I I perceive the other person as being intrusive they’re

person as being intrusive they’re

person as being intrusive they’re intruding on myspace whereas they

intruding on myspace whereas they

intruding on myspace whereas they perceive me as being distant so this it

perceive me as being distant so this it

perceive me as being distant so this it became very obvious working with these

became very obvious working with these

became very obvious working with these patterns and the greetings that in

patterns and the greetings that in

patterns and the greetings that in different cultures it’s easy to see how

different cultures it’s easy to see how

different cultures it’s easy to see how you can kind of clash across cultures

you can kind of clash across cultures

you can kind of clash across cultures because of our different backgrounds but

because of our different backgrounds but

because of our different backgrounds but then it was also quite interesting

then it was also quite interesting

then it was also quite interesting because one of the one of the greetings

because one of the one of the greetings

because one of the one of the greetings within the Turkish culture and they had

within the Turkish culture and they had

within the Turkish culture and they had very different religious backgrounds and

very different religious backgrounds and

very different religious backgrounds and they were from different regions in

they were from different regions in

they were from different regions in Turkey so you can also find a lot of

Turkey so you can also find a lot of

Turkey so you can also find a lot of cultural difference within the broader

cultural difference within the broader

cultural difference within the broader national cultures so this one was

national cultures so this one was

national cultures so this one was particularly interesting because the

particularly interesting because the

particularly interesting because the male was from he was a non practicing

male was from he was a non practicing

male was from he was a non practicing Muslim and the female was a quite

Muslim and the female was a quite

Muslim and the female was a quite religious Muslim and so he said that he

religious Muslim and so he said that he

religious Muslim and so he said that he usually greets his or of the other

usually greets his or of the other

usually greets his or of the other females with either a handshake or three

females with either a handshake or three

females with either a handshake or three kisses on the cheek where she prefers to

kisses on the cheek where she prefers to

kisses on the cheek where she prefers to not great other men than her husband she

not great other men than her husband she

not great other men than her husband she wouldn’t touch them then so there was a

wouldn’t touch them then so there was a

wouldn’t touch them then so there was a similar situation in Switzerland

similar situation in Switzerland

similar situation in Switzerland recently which was all over the media

recently which was all over the media

recently which was all over the media where two teenage Syrian refugee boys

where two teenage Syrian refugee boys

where two teenage Syrian refugee boys they refused to shake the hand of their

they refused to shake the hand of their

they refused to shake the hand of their female teacher and this really kind of

female teacher and this really kind of

female teacher and this really kind of went all over the media and it kind of

went all over the media and it kind of

went all over the media and it kind of sparked this conversation about

sparked this conversation about

sparked this conversation about integration about cultural difference

integration about cultural difference

integration about cultural difference religious difference sexual equality so

religious difference sexual equality so

religious difference sexual equality so it just shows that a greeting or a

it just shows that a greeting or a

it just shows that a greeting or a simple handshake can carry so much

simple handshake can carry so much

simple handshake can carry so much meaning it to different cultures and and

meaning it to different cultures and and

meaning it to different cultures and and that it’s really important to be aware

that it’s really important to be aware

that it’s really important to be aware that the other person

that the other person

that the other person experience is the greeting quite

experience is the greeting quite

experience is the greeting quite differently to you so working with these

differently to you so working with these

differently to you so working with these participants and cultures I learned a

participants and cultures I learned a

participants and cultures I learned a lot I learned that people are not either

lot I learned that people are not either

lot I learned that people are not either warm or cold friendly or rude respectful

warm or cold friendly or rude respectful

warm or cold friendly or rude respectful or disrespectful it’s just that we’ve

or disrespectful it’s just that we’ve

or disrespectful it’s just that we’ve been patterned differently by our

been patterned differently by our

been patterned differently by our cultural backgrounds and I think

cultural backgrounds and I think

cultural backgrounds and I think sometimes if tension arises it’s good to

sometimes if tension arises it’s good to

sometimes if tension arises it’s good to keep this in mind and so just consider

keep this in mind and so just consider

keep this in mind and so just consider that they’ve been brought up differently

that they’ve been brought up differently

that they’ve been brought up differently to you so maybe next time when you’re

to you so maybe next time when you’re

to you so maybe next time when you’re traveling or if you’re in a business

traveling or if you’re in a business

traveling or if you’re in a business meeting or maybe you made a refugee who

meeting or maybe you made a refugee who

meeting or maybe you made a refugee who has come a long way from a very

has come a long way from a very

has come a long way from a very different cultural background to you

different cultural background to you

different cultural background to you just keep in mind that these are the

just keep in mind that these are the

just keep in mind that these are the reasons why they’re greasing might be

reasons why they’re greasing might be

reasons why they’re greasing might be different and this also extends to other

different and this also extends to other

different and this also extends to other areas of life and other types of

areas of life and other types of

areas of life and other types of behavior and interaction so i encourage

behavior and interaction so i encourage

behavior and interaction so i encourage you to reflect on your greasing that you

you to reflect on your greasing that you

you to reflect on your greasing that you did at the beginning of the talk and

did at the beginning of the talk and

did at the beginning of the talk and maybe consider how you felt in that

maybe consider how you felt in that

maybe consider how you felt in that moment and then how the other person

moment and then how the other person

moment and then how the other person felt thank you

felt thank you

felt thank you [Applause]

”

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