[Music] [Applause]
[Applause]
[Applause] so in one minute I’ll ask you I’ll show
so in one minute I’ll ask you I’ll show
so in one minute I’ll ask you I’ll show you two pictures and these are two
you two pictures and these are two
you two pictures and these are two people and I’ll ask you to rate them on
people and I’ll ask you to rate them on
people and I’ll ask you to rate them on two trades warmth and competence warmth
two trades warmth and competence warmth
two trades warmth and competence warmth is how you perceive them as trustworthy
is how you perceive them as trustworthy
is how you perceive them as trustworthy likeable frankly helpful do you feel
likeable frankly helpful do you feel
likeable frankly helpful do you feel safe and do you trust they want to do
safe and do you trust they want to do
safe and do you trust they want to do you good and competence it’s how you
you good and competence it’s how you
you good and competence it’s how you perceive them in terms of having
perceive them in terms of having
perceive them in terms of having abilities skills intelligence Authority
abilities skills intelligence Authority
abilities skills intelligence Authority and power so I’ll ask you to rate them a
and power so I’ll ask you to rate them a
and power so I’ll ask you to rate them a scale from one to five one being low
scale from one to five one being low
scale from one to five one being low five being high and as you look at each
five being high and as you look at each
five being high and as you look at each person for just a few seconds make a
person for just a few seconds make a
person for just a few seconds make a mental note of your rating okay are you
mental note of your rating okay are you
mental note of your rating okay are you ready okay
ready okay
ready okay make your rating now warmth competence
make your rating now warmth competence
make your rating now warmth competence make your rating warmth competence let’s
make your rating warmth competence let’s
make your rating warmth competence let’s take a look at who these people are
take a look at who these people are
take a look at who these people are this is Ted Bundy he was a serial killer
this is Ted Bundy he was a serial killer
this is Ted Bundy he was a serial killer rapist confessed to killing 30 women so
rapist confessed to killing 30 women so
rapist confessed to killing 30 women so how many of you perceived him hi and
how many of you perceived him hi and
how many of you perceived him hi and warmth for five to take a look around
warmth for five to take a look around
warmth for five to take a look around with spotting patterns now I’d say the
with spotting patterns now I’d say the
with spotting patterns now I’d say the majority of you but it might have just a
majority of you but it might have just a
majority of you but it might have just a little bit different scene and how
little bit different scene and how
little bit different scene and how many of you rated him high and perceived
many of you rated him high and perceived
many of you rated him high and perceived him high incompetence four or five the
him high incompetence four or five the
him high incompetence four or five the majority of you well you’re not the only
majority of you well you’re not the only
majority of you well you’re not the only ones receiving Ted people looking like
ones receiving Ted people looking like
ones receiving Ted people looking like Ted high on warmth and competence I have
Ted high on warmth and competence I have
Ted high on warmth and competence I have the privilege of working with thousands
the privilege of working with thousands
the privilege of working with thousands of people around the world and this is
of people around the world and this is
of people around the world and this is the exact same pattern in our workplaces
the exact same pattern in our workplaces
the exact same pattern in our workplaces and our societies the reason why that is
and our societies the reason why that is
and our societies the reason why that is is because I want unconscious mind
is because I want unconscious mind
is because I want unconscious mind automatically in a split-second receive
automatically in a split-second receive
automatically in a split-second receive him
him
him incompetent because he fits an implicit
incompetent because he fits an implicit
incompetent because he fits an implicit norm for what we perceive a competent
norm for what we perceive a competent
norm for what we perceive a competent person and leader looks like it’s called
person and leader looks like it’s called
person and leader looks like it’s called mr. corporate masculinity most people in
mr. corporate masculinity most people in
mr. corporate masculinity most people in power and leadership decisions actually
power and leadership decisions actually
power and leadership decisions actually fit this norm worldwide researchers have
fit this norm worldwide researchers have
fit this norm worldwide researchers have identified this implicit norm in Asia
identified this implicit norm in Asia
identified this implicit norm in Asia Europe and North America the problem is
Europe and North America the problem is
Europe and North America the problem is this is a norm that only benefits the
this is a norm that only benefits the
this is a norm that only benefits the few of us and is a disadvantage to the
few of us and is a disadvantage to the
few of us and is a disadvantage to the majority of us let’s take a look at how
majority of us let’s take a look at how
majority of us let’s take a look at how you’re perceived total it how many of
you’re perceived total it how many of
you’re perceived total it how many of you received him high on warmth to take
you received him high on warmth to take
you received him high on warmth to take a look around the difference not a lot
a look around the difference not a lot
a look around the difference not a lot how many of you perceived him high
how many of you perceived him high
how many of you perceived him high incompetence take a look around
incompetence take a look around
incompetence take a look around hardly anybody maybe the beard and the
hardly anybody maybe the beard and the
hardly anybody maybe the beard and the baldness triggered an association to
baldness triggered an association to
baldness triggered an association to criminal gang member
criminal gang member
criminal gang member terrorists fear the Judas split second
terrorists fear the Judas split second
terrorists fear the Judas split second projected on to him even though he’s
projected on to him even though he’s
projected on to him even though he’s just a nice calm guy from a small town
just a nice calm guy from a small town
just a nice calm guy from a small town in Denmark Oh actually yeah in this kind
in Denmark Oh actually yeah in this kind
in Denmark Oh actually yeah in this kind of intervention he rarely gets credit
of intervention he rarely gets credit
of intervention he rarely gets credit for being friendly helpful and
for being friendly helpful and
for being friendly helpful and intelligent but he is totally behavioral
intelligent but he is totally behavioral
intelligent but he is totally behavioral change specialist and practitioner is
change specialist and practitioner is
change specialist and practitioner is working with troubled teenagers in a
working with troubled teenagers in a
working with troubled teenagers in a special unit in a public school in
special unit in a public school in
special unit in a public school in Denmark and he he has a track record and
Denmark and he he has a track record and
Denmark and he he has a track record and helping them thrive and he’s also the
helping them thrive and he’s also the
helping them thrive and he’s also the father of three daughters my daughter’s
father of three daughters my daughter’s
father of three daughters my daughter’s told us my husband
told us my husband
told us my husband yeah a good guy
yeah I kind of sense you sitting down
yeah I kind of sense you sitting down there somewhere because somebody was
there somewhere because somebody was
there somewhere because somebody was laughing and somebody was saying now
laughing and somebody was saying now
laughing and somebody was saying now she’s a good guy but what happens is
she’s a good guy but what happens is
she’s a good guy but what happens is that even though this is just an
that even though this is just an
that even though this is just an exercise we were influenced like this
exercise we were influenced like this
exercise we were influenced like this all the time in real life these snap
all the time in real life these snap
all the time in real life these snap bias judgments influence how we interact
bias judgments influence how we interact
bias judgments influence how we interact with people if we ask them for advice
with people if we ask them for advice
with people if we ask them for advice how we listen if we hire them promote
how we listen if we hire them promote
how we listen if we hire them promote them if we buy in on their ideas this
them if we buy in on their ideas this
them if we buy in on their ideas this means that we make choices based on
means that we make choices based on
means that we make choices based on appearance stereotypes and implicit
appearance stereotypes and implicit
appearance stereotypes and implicit norms more than based on facts and
norms more than based on facts and
norms more than based on facts and cheapest abilities and scalars so Wadden
cheapest abilities and scalars so Wadden
cheapest abilities and scalars so Wadden who will be missing out on in our
who will be missing out on in our
who will be missing out on in our workplaces in our communities and in our
workplaces in our communities and in our
workplaces in our communities and in our societies what and who will be blindly
societies what and who will be blindly
societies what and who will be blindly seduced by and what information
seduced by and what information
seduced by and what information knowledge ideas people are we executing
knowledge ideas people are we executing
knowledge ideas people are we executing I’d say given the current state of the
I’d say given the current state of the
I’d say given the current state of the whirlwind right now we have plenty of
whirlwind right now we have plenty of
whirlwind right now we have plenty of proof that we do both and that we make
proof that we do both and that we make
proof that we do both and that we make some pretty poor decisions this way but
some pretty poor decisions this way but
some pretty poor decisions this way but not only that the lack of inclusiveness
not only that the lack of inclusiveness
not only that the lack of inclusiveness is strongly correlated with people
is strongly correlated with people
is strongly correlated with people feeling disempowered loss of dignity
feeling disempowered loss of dignity
feeling disempowered loss of dignity excluded from their society lonely shame
excluded from their society lonely shame
excluded from their society lonely shame of not being good enough and as a result
of not being good enough and as a result
of not being good enough and as a result we get radicalization you get suicides
we get radicalization you get suicides
we get radicalization you get suicides we get polarization get terrorism or get
we get polarization get terrorism or get
we get polarization get terrorism or get blaming and shaming of the others and
blaming and shaming of the others and
blaming and shaming of the others and this is really just to mention a few of
this is really just to mention a few of
this is really just to mention a few of the problems that we are dealing with in
the problems that we are dealing with in
the problems that we are dealing with in our societies around the world today
our societies around the world today
our societies around the world today this is a meaningless waste of human
this is a meaningless waste of human
this is a meaningless waste of human potential
potential
potential and this is not a good strategy for any
and this is not a good strategy for any
and this is not a good strategy for any of us but what is a good strategy for
of us but what is a good strategy for
of us but what is a good strategy for all of us is to be inclusive of diverse
all of us is to be inclusive of diverse
all of us is to be inclusive of diverse perspectives and people of diverse
perspectives and people of diverse
perspectives and people of diverse backgrounds
backgrounds
backgrounds all the time but more importantly when
all the time but more importantly when
all the time but more importantly when we have to solve a task or a challenge
we have to solve a task or a challenge
we have to solve a task or a challenge or make a decision because then we are
or make a decision because then we are
or make a decision because then we are much better able to see and develop new
much better able to see and develop new
much better able to see and develop new solutions apply critical thinking and
solutions apply critical thinking and
solutions apply critical thinking and reduce groupthink and we make better
reduce groupthink and we make better
reduce groupthink and we make better decisions this way we innovate better we
decisions this way we innovate better we
decisions this way we innovate better we perform better and we really need this
perform better and we really need this
perform better and we really need this because the world is changing at a pace
because the world is changing at a pace
because the world is changing at a pace and a scale unprecedented and we need to
and a scale unprecedented and we need to
and a scale unprecedented and we need to radically rethink and redo how we
radically rethink and redo how we
radically rethink and redo how we innovate for the future and how we
innovate for the future and how we
innovate for the future and how we achieve the 17th local goals for a more
achieve the 17th local goals for a more
achieve the 17th local goals for a more sustainable world and if you don’t know
sustainable world and if you don’t know
sustainable world and if you don’t know those goals please make sure you go
those goals please make sure you go
those goals please make sure you go check them out we need all people
check them out we need all people
check them out we need all people involved in this and inclusiveness is it
involved in this and inclusiveness is it
involved in this and inclusiveness is it means to do that we have decades decades
means to do that we have decades decades
means to do that we have decades decades of proof from research and experience
of proof from research and experience
of proof from research and experience that there are so many benefits for us
that there are so many benefits for us
that there are so many benefits for us in being inclusive and applying
in being inclusive and applying
in being inclusive and applying diversity but too often we’re missing
diversity but too often we’re missing
diversity but too often we’re missing out on all these benefits because the
out on all these benefits because the
out on all these benefits because the default in our behavior and our
default in our behavior and our
default in our behavior and our decision-making is execution rather than
decision-making is execution rather than
decision-making is execution rather than inclusion and here’s a catch it would be
inclusion and here’s a catch it would be
inclusion and here’s a catch it would be so nice to say that the current said the
so nice to say that the current said the
so nice to say that the current said the world has do too bad evil ignorant
world has do too bad evil ignorant
world has do too bad evil ignorant people populist and alt-right movements
people populist and alt-right movements
people populist and alt-right movements and capitalism because then we could
and capitalism because then we could
and capitalism because then we could just blame them it’s not bad people
just blame them it’s not bad people
just blame them it’s not bad people being biased or executing it’s human
being biased or executing it’s human
being biased or executing it’s human beings it’s all of us
beings it’s all of us
beings it’s all of us it’s inherent in our mind and in the
it’s inherent in our mind and in the
it’s inherent in our mind and in the systems were a part of and given that
systems were a part of and given that
systems were a part of and given that you hear the TEDx event this is a wild
you hear the TEDx event this is a wild
you hear the TEDx event this is a wild guess but my method my best guess is
guess but my method my best guess is
guess but my method my best guess is your self perception is that you are
your self perception is that you are
your self perception is that you are open-minded
open-minded
open-minded the open to diversity and you treat
the open to diversity and you treat
the open to diversity and you treat people fair yeah I know – yet we raided
people fair yeah I know – yet we raided
people fair yeah I know – yet we raided Ted and told set to be dead told that
Ted and told set to be dead told that
Ted and told set to be dead told that the rating of told us on you I obviously
the rating of told us on you I obviously
the rating of told us on you I obviously had a different perception of him but we
had a different perception of him but we
had a different perception of him but we might actually be having a gap and I
might actually be having a gap and I
might actually be having a gap and I think we have plenty of proof of that
think we have plenty of proof of that
think we have plenty of proof of that I’ll return to that that we have a gap
I’ll return to that that we have a gap
I’ll return to that that we have a gap between our self-deception and I’m
between our self-deception and I’m
between our self-deception and I’m snapped by his judgments we might
snapped by his judgments we might
snapped by his judgments we might actually be doing something that goes
actually be doing something that goes
actually be doing something that goes against their own values and our
against their own values and our
against their own values and our intentions to be inclusive and this way
intentions to be inclusive and this way
intentions to be inclusive and this way we of all people are actually a part of
we of all people are actually a part of
we of all people are actually a part of the problem that sucks
the problem that sucks
the problem that sucks that’s what we have to change so how do
that’s what we have to change so how do
that’s what we have to change so how do we do that
we do that
we do that and why is this what’s going on if we’re
and why is this what’s going on if we’re
and why is this what’s going on if we’re supposed to be the good people the human
supposed to be the good people the human
supposed to be the good people the human mind has two independent systems at work
mind has two independent systems at work
mind has two independent systems at work at all times it’s like two modes of
at all times it’s like two modes of
at all times it’s like two modes of thinking it’s what Professor Daniel
thinking it’s what Professor Daniel
thinking it’s what Professor Daniel Kahneman call a system one and system
Kahneman call a system one and system
Kahneman call a system one and system two system one is the unconscious mind
two system one is the unconscious mind
two system one is the unconscious mind it’s it’s intuitive it’s instinctive
it’s it’s intuitive it’s instinctive
it’s it’s intuitive it’s instinctive it’s emotional and it’s irrational and
it’s emotional and it’s irrational and
it’s emotional and it’s irrational and it’s like an automatic kind of thinking
it’s like an automatic kind of thinking
it’s like an automatic kind of thinking so it’s not something we can control and
so it’s not something we can control and
so it’s not something we can control and system two is the conscious mind it’s
system two is the conscious mind it’s
system two is the conscious mind it’s self reflective and it’s rational a
self reflective and it’s rational a
self reflective and it’s rational a system one is the system doing our
system one is the system doing our
system one is the system doing our behavior and that does not always match
behavior and that does not always match
behavior and that does not always match our system – intentions and knowledge so
our system – intentions and knowledge so
our system – intentions and knowledge so there is a gap and the problem is we’re
there is a gap and the problem is we’re
there is a gap and the problem is we’re blind to this gap between these two
blind to this gap between these two
blind to this gap between these two brain systems and as such we’re blind to
brain systems and as such we’re blind to
brain systems and as such we’re blind to the consequences and closing this gap is
the consequences and closing this gap is
the consequences and closing this gap is absolutely crucial but talking about it
absolutely crucial but talking about it
absolutely crucial but talking about it is not gonna make us see something we’re
is not gonna make us see something we’re
is not gonna make us see something we’re blind to because it doesn’t work like
blind to because it doesn’t work like
blind to because it doesn’t work like that so I’m an anthropologist I have
that so I’m an anthropologist I have
that so I’m an anthropologist I have studied psychology I know a lot about
studied psychology I know a lot about
studied psychology I know a lot about human behavior
human behavior
human behavior I know system wanna know about system –
I know system wanna know about system –
I know system wanna know about system – and I thought I have my
and I thought I have my
and I thought I have my together in this turns out site I didn’t
together in this turns out site I didn’t
together in this turns out site I didn’t I had a huge gap between my knowledge
I had a huge gap between my knowledge
I had a huge gap between my knowledge and what I was doing with that knowledge
and what I was doing with that knowledge
and what I was doing with that knowledge but I didn’t realize this until I was
but I didn’t realize this until I was
but I didn’t realize this until I was working in a multinational company as
working in a multinational company as
working in a multinational company as the global head of inclusion and
the global head of inclusion and
the global head of inclusion and diversity my job was to get 15,000
diversity my job was to get 15,000
diversity my job was to get 15,000 people to be a bit more inclusive it’s
people to be a bit more inclusive it’s
people to be a bit more inclusive it’s like pushing water uphill I was working
like pushing water uphill I was working
like pushing water uphill I was working so hard on getting people to raft me
so hard on getting people to raft me
so hard on getting people to raft me understand the importance of this I was
understand the importance of this I was
understand the importance of this I was you know I was delivering business cases
you know I was delivering business cases
you know I was delivering business cases and data and rational arguments and it
and data and rational arguments and it
and data and rational arguments and it didn’t work and I kept trying and I kept
didn’t work and I kept trying and I kept
didn’t work and I kept trying and I kept trying and then I kept trying what made
trying and then I kept trying what made
trying and then I kept trying what made me wake up was the brain analogy by a
me wake up was the brain analogy by a
me wake up was the brain analogy by a psychologist named Jonathan Haidt and it
psychologist named Jonathan Haidt and it
psychologist named Jonathan Haidt and it fundamentally changed my approach hi
fundamentally changed my approach hi
fundamentally changed my approach hi describes the two brain systems like an
describes the two brain systems like an
describes the two brain systems like an elephant and its Rider
elephant and its Rider
elephant and its Rider the elephant is system one the
the elephant is system one the
the elephant is system one the unconscious mind and the rider is system
unconscious mind and the rider is system
unconscious mind and the rider is system to the rational mind and this image is
to the rational mind and this image is
to the rational mind and this image is important when it comes to behavioral
important when it comes to behavioral
important when it comes to behavioral change because it illustrates a
change because it illustrates a
change because it illustrates a difference in how big and influence
difference in how big and influence
difference in how big and influence these two brain systems have on our
these two brain systems have on our
these two brain systems have on our behavior and decision-making the
behavior and decision-making the
behavior and decision-making the elephant the unconscious mind is doing
elephant the unconscious mind is doing
elephant the unconscious mind is doing 90 to 99 percent of our behavior the
90 to 99 percent of our behavior the
90 to 99 percent of our behavior the rider can only guide us in the right
rider can only guide us in the right
rider can only guide us in the right direction by understanding why and if
direction by understanding why and if
direction by understanding why and if the destination is meaningful but it’s
the destination is meaningful but it’s
the destination is meaningful but it’s too hard for that little rider is too
too hard for that little rider is too
too hard for that little rider is too difficult to move a six-ton heavy
difficult to move a six-ton heavy
difficult to move a six-ton heavy elephant if it doesn’t feel like it and
elephant if it doesn’t feel like it and
elephant if it doesn’t feel like it and when it comes to inclusiveness it really
when it comes to inclusiveness it really
when it comes to inclusiveness it really doesn’t feel like it because the system
doesn’t feel like it because the system
doesn’t feel like it because the system is driven by survival instincts emotions
is driven by survival instincts emotions
is driven by survival instincts emotions a preference for status quo
a preference for status quo
a preference for status quo anything that’s familiar to us
anything that’s familiar to us
anything that’s familiar to us simplicity and it has a very strong
simplicity and it has a very strong
simplicity and it has a very strong tribal mentality a preference for
tribal mentality a preference for
tribal mentality a preference for similar others makes us feel safe and
similar others makes us feel safe and
similar others makes us feel safe and unconsciously we’re more sceptical
unconsciously we’re more sceptical
unconsciously we’re more sceptical towards the others and those who do not
towards the others and those who do not
towards the others and those who do not fit the norms this system is not
fit the norms this system is not
fit the norms this system is not influenced by rational arguments about
influenced by rational arguments about
influenced by rational arguments about the importance of applying human
the importance of applying human
the importance of applying human potential and
potential and
potential and being you know applying diversity and
being you know applying diversity and
being you know applying diversity and equal opportunities for everybody it
equal opportunities for everybody it
equal opportunities for everybody it couldn’t care less so for years I was
couldn’t care less so for years I was
couldn’t care less so for years I was talking to the wrong brain system and I
talking to the wrong brain system and I
talking to the wrong brain system and I was speaking the world language and I
was speaking the world language and I
was speaking the world language and I think it’s fair to say a lot of other
think it’s fair to say a lot of other
think it’s fair to say a lot of other people might be making the same mistake
people might be making the same mistake
people might be making the same mistake so here’s what I learned the hard way to
so here’s what I learned the hard way to
so here’s what I learned the hard way to get the needed changes at the pace we
get the needed changes at the pace we
get the needed changes at the pace we need today we have to go directly for
need today we have to go directly for
need today we have to go directly for the elephant to get it moving and that
the elephant to get it moving and that
the elephant to get it moving and that is a completely different language so
is a completely different language so
is a completely different language so today I’ll just share with you three
today I’ll just share with you three
today I’ll just share with you three ways to move the elephant for
ways to move the elephant for
ways to move the elephant for inclusiveness and close the gap things
inclusiveness and close the gap things
inclusiveness and close the gap things that you can do in your sphere of
that you can do in your sphere of
that you can do in your sphere of influence through your daily actions so
influence through your daily actions so
influence through your daily actions so you can change the behavior of the
you can change the behavior of the
you can change the behavior of the unconscious mind by making people feel
unconscious mind by making people feel
unconscious mind by making people feel the need to be inclusive and not not by
the need to be inclusive and not not by
the need to be inclusive and not not by making them rationally understand the
making them rationally understand the
making them rationally understand the need it’s like creating an eye-opening
need it’s like creating an eye-opening
need it’s like creating an eye-opening experience for them like the picture
experience for them like the picture
experience for them like the picture exercise we did with Tarrant halls they
exercise we did with Tarrant halls they
exercise we did with Tarrant halls they built on the principle show don’t tell
built on the principle show don’t tell
built on the principle show don’t tell how people spot a behavioral pattern
how people spot a behavioral pattern
how people spot a behavioral pattern they didn’t know they had helped people
they didn’t know they had helped people
they didn’t know they had helped people see a gap that they’re blind to because
see a gap that they’re blind to because
see a gap that they’re blind to because this can change and motivate the
this can change and motivate the
this can change and motivate the unconscious mind to want to change
unconscious mind to want to change
unconscious mind to want to change behavior but motivation is not always
behavior but motivation is not always
behavior but motivation is not always enough another way you can change the
enough another way you can change the
enough another way you can change the behavior of the unconscious mind is
behavior of the unconscious mind is
behavior of the unconscious mind is designing processes to make
designing processes to make
designing processes to make inclusiveness the default make it easy
inclusiveness the default make it easy
inclusiveness the default make it easy for people to do inclusiveness
for people to do inclusiveness
for people to do inclusiveness automatically as a part of something
automatically as a part of something
automatically as a part of something they’re already doing without relying
they’re already doing without relying
they’re already doing without relying and a lot of willpower and conscious
and a lot of willpower and conscious
and a lot of willpower and conscious awareness so one lone example of this is
awareness so one lone example of this is
awareness so one lone example of this is the big is the blind music editions in
the big is the blind music editions in
the big is the blind music editions in many of the big symphony orchestras
many of the big symphony orchestras
many of the big symphony orchestras around the world you might know about
around the world you might know about
around the world you might know about this but in the evaluation the selection
this but in the evaluation the selection
this but in the evaluation the selection process musicians do their audition
process musicians do their audition
process musicians do their audition behind a screen so the evaluation
behind a screen so the evaluation
behind a screen so the evaluation committee can’t see the musician and
committee can’t see the musician and
committee can’t see the musician and they’re forced to focus their attention
they’re forced to focus their attention
they’re forced to focus their attention on performance and can’t be influenced
on performance and can’t be influenced
on performance and can’t be influenced by appearance or biases designing the
by appearance or biases designing the
by appearance or biases designing the process to anonymize anonymize the
process to anonymize anonymize the
process to anonymize anonymize the musicians like this completely
musicians like this completely
musicians like this completely changed who was perceived as the most
changed who was perceived as the most
changed who was perceived as the most competent candidate for the job it led
competent candidate for the job it led
competent candidate for the job it led to 35 to 40% more women being selected
to 35 to 40% more women being selected
to 35 to 40% more women being selected and the ethnic makeup of these officers
and the ethnic makeup of these officers
and the ethnic makeup of these officers significantly changed we cannot stop
significantly changed we cannot stop
significantly changed we cannot stop ourselves from being biased but we can
ourselves from being biased but we can
ourselves from being biased but we can design the process to do it for us by
design the process to do it for us by
design the process to do it for us by default the third way you can move the
default the third way you can move the
default the third way you can move the elephant inclusiveness is by framing
elephant inclusiveness is by framing
elephant inclusiveness is by framing perceptions to make inclusiveness the
perceptions to make inclusiveness the
perceptions to make inclusiveness the norm the simple way to do that is simply
norm the simple way to do that is simply
norm the simple way to do that is simply to ask yourself questions in your own
to ask yourself questions in your own
to ask yourself questions in your own head that can flip and change your
head that can flip and change your
head that can flip and change your perception of people or the information
perception of people or the information
perception of people or the information or idea that people are sharing with you
or idea that people are sharing with you
or idea that people are sharing with you you simply ask this philippic question
you simply ask this philippic question
you simply ask this philippic question as you’re speaking with people listening
as you’re speaking with people listening
as you’re speaking with people listening to them or collaborating with them or
to them or collaborating with them or
to them or collaborating with them or meeting them for the first time so it
meeting them for the first time so it
meeting them for the first time so it works like this so these are some of my
works like this so these are some of my
works like this so these are some of my questions if she was a man
questions if she was a man
questions if she was a man would I have interpreted what she just
would I have interpreted what she just
would I have interpreted what she just did differently majority of times my
did differently majority of times my
did differently majority of times my answer to that question is yes despite
answer to that question is yes despite
answer to that question is yes despite of having worked for inclusiveness
of having worked for inclusiveness
of having worked for inclusiveness gender parity for 17 years I still have
gender parity for 17 years I still have
gender parity for 17 years I still have a gender bias that sneaks in but when I
a gender bias that sneaks in but when I
a gender bias that sneaks in but when I asked this people question I’m actually
asked this people question I’m actually
asked this people question I’m actually able to flip and change what I see in
able to flip and change what I see in
able to flip and change what I see in here in the moment as I’m speaking or
here in the moment as I’m speaking or
here in the moment as I’m speaking or collaborating with her and in this way
collaborating with her and in this way
collaborating with her and in this way my biases are not running the show
my biases are not running the show
my biases are not running the show another flip a question of mine is if he
another flip a question of mine is if he
another flip a question of mine is if he was tall would I have listened
was tall would I have listened
was tall would I have listened differently to what he just said I
differently to what he just said I
differently to what he just said I definitely I mean of course tall people
definitely I mean of course tall people
definitely I mean of course tall people are the most competent people
okay okay towards what arguing with me
okay okay towards what arguing with me my biases that the tallest people are
my biases that the tallest people are
my biases that the tallest people are the smartest people turns out I’m not
the smartest people turns out I’m not
the smartest people turns out I’m not the only one having this bias
the only one having this bias
the only one having this bias researchers have identified a worldwide
researchers have identified a worldwide
researchers have identified a worldwide with a huge impact on politics business
with a huge impact on politics business
with a huge impact on politics business and opportunities so start asking some
and opportunities so start asking some
and opportunities so start asking some flippin questions will you not just to
flippin questions will you not just to
flippin questions will you not just to yourself but also to other people and
yourself but also to other people and
yourself but also to other people and say you to this day I am still so
say you to this day I am still so
say you to this day I am still so surprised when spotting my own biases I
surprised when spotting my own biases I
surprised when spotting my own biases I don’t always like what I see
don’t always like what I see
don’t always like what I see but I never feel ashamed I just embrace
but I never feel ashamed I just embrace
but I never feel ashamed I just embrace it and these are really just three
it and these are really just three
it and these are really just three examples of how you can contribute to
examples of how you can contribute to
examples of how you can contribute to make our world more inclusive we have 70
make our world more inclusive we have 70
make our world more inclusive we have 70 examples more to share with you and more
examples more to share with you and more
examples more to share with you and more to come
to come
to come power of sharing these practical
power of sharing these practical
power of sharing these practical examples is actually what led me and
examples is actually what led me and
examples is actually what led me and another global changemaker Lisa kopetsky
another global changemaker Lisa kopetsky
another global changemaker Lisa kopetsky to co-found a non-profit peer-to-peer
to co-found a non-profit peer-to-peer
to co-found a non-profit peer-to-peer initiative in 2013 we call this
initiative in 2013 we call this
initiative in 2013 we call this initiative and these practical examples
initiative and these practical examples
initiative and these practical examples inclusion nudges because these
inclusion nudges because these
inclusion nudges because these behavioral interventions are designed to
behavioral interventions are designed to
behavioral interventions are designed to nudge the unconscious mind without
nudge the unconscious mind without
nudge the unconscious mind without relying on a lot of effort and we
relying on a lot of effort and we
relying on a lot of effort and we believe everybody can learn how to do
believe everybody can learn how to do
believe everybody can learn how to do this and must have those easy as a
this and must have those easy as a
this and must have those easy as a critical basic skill we set out to
critical basic skill we set out to
critical basic skill we set out to create a global movement to
create a global movement to
create a global movement to fundamentally change how to achieve
fundamentally change how to achieve
fundamentally change how to achieve inclusiveness faster and make it stick
inclusiveness faster and make it stick
inclusiveness faster and make it stick so what we do is we design and we
so what we do is we design and we
so what we do is we design and we collect and we share all these inclusion
collect and we share all these inclusion
collect and we share all these inclusion nudges with as many people as possible
nudges with as many people as possible
nudges with as many people as possible worldwide people of all walks of life
worldwide people of all walks of life
worldwide people of all walks of life people of all professions people like
people of all professions people like
people of all professions people like you basically to make to enable you to
you basically to make to enable you to
you basically to make to enable you to make a difference in your sphere of
make a difference in your sphere of
make a difference in your sphere of influence and to move that elephant for
influence and to move that elephant for
influence and to move that elephant for inclusiveness
so despite of being a believer and
so despite of being a believer and despite of my strong belief that this
despite of my strong belief that this
despite of my strong belief that this approach will make a difference some
approach will make a difference some
approach will make a difference some days that gets the better of me and
days that gets the better of me and
days that gets the better of me and whenever I start doubting that we will
whenever I start doubting that we will
whenever I start doubting that we will ever live in a more inclusive world I
ever live in a more inclusive world I
ever live in a more inclusive world I always turn to anthropologist Margaret
always turn to anthropologist Margaret
always turn to anthropologist Margaret Mead she said never doubt that a small
Mead she said never doubt that a small
Mead she said never doubt that a small group of thoughtful committed citizens
group of thoughtful committed citizens
group of thoughtful committed citizens can change the world indeed it’s the
can change the world indeed it’s the
can change the world indeed it’s the only thing that ever has so I put my
only thing that ever has so I put my
only thing that ever has so I put my trust in you and I hope you feel the
trust in you and I hope you feel the
trust in you and I hope you feel the need to join and together change our
need to join and together change our
need to join and together change our world for good thank you
world for good thank you
world for good thank you [Applause]
”
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