I’d like you to think about an experience that you’ve had in the last
experience that you’ve had in the last
experience that you’ve had in the last year that was truly amazing for you
year that was truly amazing for you
year that was truly amazing for you maybe it was at a restaurant where you
maybe it was at a restaurant where you
maybe it was at a restaurant where you have that meal that just hit every one
have that meal that just hit every one
have that meal that just hit every one of your tastebuds and you had that
of your tastebuds and you had that
of your tastebuds and you had that energetic server that that met every one
energetic server that that met every one
energetic server that that met every one of your needs that night or maybe it was
of your needs that night or maybe it was
of your needs that night or maybe it was for the first time in mechanical history
for the first time in mechanical history
for the first time in mechanical history that you got a car repair bill back that
that you got a car repair bill back that
that you got a car repair bill back that was actually less than you thought but
was actually less than you thought but
was actually less than you thought but not only that when the mechanic realized
not only that when the mechanic realized
not only that when the mechanic realized that you were going to be late they
that you were going to be late they
that you were going to be late they drove you to work in their own personal
drove you to work in their own personal
drove you to work in their own personal vehicle they went that extra mile for me
vehicle they went that extra mile for me
vehicle they went that extra mile for me this is it check out this beauty the
this is it check out this beauty the
this is it check out this beauty the shelf I bought from Costco so I’m not
shelf I bought from Costco so I’m not
shelf I bought from Costco so I’m not the handiest of people and I don’t
the handiest of people and I don’t
the handiest of people and I don’t really have any tools so when people go
really have any tools so when people go
really have any tools so when people go to buy a shelf they might look at the
to buy a shelf they might look at the
to buy a shelf they might look at the dimensions or what it’s made of maybe
dimensions or what it’s made of maybe
dimensions or what it’s made of maybe even how it articulates with the wall I
even how it articulates with the wall I
even how it articulates with the wall I didn’t care about any of that it needed
didn’t care about any of that it needed
didn’t care about any of that it needed to just say two things on the box which
to just say two things on the box which
to just say two things on the box which was easy and no tools required so I got
was easy and no tools required so I got
was easy and no tools required so I got this baby home I cracked open the box
this baby home I cracked open the box
this baby home I cracked open the box and the instructions actually looked
and the instructions actually looked
and the instructions actually looked like the parts that were in there and
like the parts that were in there and
like the parts that were in there and within 20 minutes I had made this thing
within 20 minutes I had made this thing
within 20 minutes I had made this thing it was miraculous most times when I put
it was miraculous most times when I put
it was miraculous most times when I put things together there’s not one or two
things together there’s not one or two
things together there’s not one or two things left over there’s sort of 12 or
things left over there’s sort of 12 or
things left over there’s sort of 12 or 13 things in a drawer and somehow the
13 things in a drawer and somehow the
13 things in a drawer and somehow the thing is still standing so this was a
thing is still standing so this was a
thing is still standing so this was a miracle for me but now I want you to
miracle for me but now I want you to
miracle for me but now I want you to think about that experience that you had
think about that experience that you had
think about that experience that you had in the last year and think about what is
in the last year and think about what is
in the last year and think about what is the one word that you would use to
the one word that you would use to
the one word that you would use to describe that experience maybe it was
describe that experience maybe it was
describe that experience maybe it was one of these personalized magic
one of these personalized magic
one of these personalized magic astounding amazing or miraculous like me
astounding amazing or miraculous like me
astounding amazing or miraculous like me well I work in schools and a couple of
well I work in schools and a couple of
well I work in schools and a couple of years ago as a principal I started to
years ago as a principal I started to
years ago as a principal I started to think I wonder if when kids leave their
think I wonder if when kids leave their
think I wonder if when kids leave their math class they’re saying words like
math class they’re saying words like
math class they’re saying words like this about their experience were they
this about their experience were they
this about their experience were they saying that it was amazing inspirational
saying that it was amazing inspirational
saying that it was amazing inspirational sick I don’t even know what that means
sick I don’t even know what that means
sick I don’t even know what that means actually but I’ve heard that that’s a
actually but I’ve heard that that’s a
actually but I’ve heard that that’s a good thing
good thing
good thing but not just that what about our parents
but not just that what about our parents
but not just that what about our parents what about our parents who come to our
what about our parents who come to our
what about our parents who come to our websites what about our parents that
websites what about our parents that
websites what about our parents that that come for registration and come to
that come for registration and come to
that come for registration and come to the office are they saying that was
the office are they saying that was
the office are they saying that was personalized it was amazing it was
personalized it was amazing it was
personalized it was amazing it was inspirational and not just that our
inspirational and not just that our
inspirational and not just that our educators as well our teachers and our
educators as well our teachers and our
educators as well our teachers and our principals as a former high school
principals as a former high school
principals as a former high school principal I feel really bad for some of
principal I feel really bad for some of
principal I feel really bad for some of my staff that had to endure my staff
my staff that had to endure my staff
my staff that had to endure my staff meetings which was sort of a slow
meetings which was sort of a slow
meetings which was sort of a slow transition to the afterlife
transition to the afterlife
transition to the afterlife but I can guarantee that they probably
but I can guarantee that they probably
but I can guarantee that they probably weren’t using some of these words and so
weren’t using some of these words and so
weren’t using some of these words and so I started to think about that and what I
I started to think about that and what I
I started to think about that and what I realized is that in our digital era it’s
realized is that in our digital era it’s
realized is that in our digital era it’s all about the review and corporations
all about the review and corporations
all about the review and corporations and companies all over the planet they
and companies all over the planet they
and companies all over the planet they want us to become their unpaid
want us to become their unpaid
want us to become their unpaid advertisers and they want to make sure
advertisers and they want to make sure
advertisers and they want to make sure that they get that five-star review
that they get that five-star review
that they get that five-star review because what we all know is that a good
because what we all know is that a good
because what we all know is that a good review travels fast but a bad review
review travels fast but a bad review
review travels fast but a bad review travels even faster so I wanted to do a
travels even faster so I wanted to do a
travels even faster so I wanted to do a little bit of research and digging into
little bit of research and digging into
little bit of research and digging into these companies and products and
these companies and products and
these companies and products and services that really did get these sorts
services that really did get these sorts
services that really did get these sorts of reviews and what I found is that many
of reviews and what I found is that many
of reviews and what I found is that many of them used a model called human
of them used a model called human
of them used a model called human centered design and in human centered
centered design and in human centered
centered design and in human centered design what you do is you really connect
design what you do is you really connect
design what you do is you really connect deeply with the people that are going to
deeply with the people that are going to
deeply with the people that are going to be using your product or experiencing
be using your product or experiencing
be using your product or experiencing your service and you get to understand
your service and you get to understand
your service and you get to understand and empathize with them and then you
and empathize with them and then you
and empathize with them and then you design the experience through their eyes
design the experience through their eyes
design the experience through their eyes and I started to think about this and
and I started to think about this and
and I started to think about this and think well in schools we have humans and
think well in schools we have humans and
think well in schools we have humans and we want them to have that five-star
we want them to have that five-star
we want them to have that five-star experience so what if we adopted a
experience so what if we adopted a
experience so what if we adopted a mindset called learner centered design
mindset called learner centered design
mindset called learner centered design where we put the learner experience at
where we put the learner experience at
where we put the learner experience at the center of everything that we do and
the center of everything that we do and
the center of everything that we do and the learners not only the students in
the learners not only the students in
the learners not only the students in our classrooms but it’s our educators
our classrooms but it’s our educators
our classrooms but it’s our educators and our parents and our entire school
and our parents and our entire school
and our parents and our entire school community and I believe that if we take
community and I believe that if we take
community and I believe that if we take this stance and we follow four basic
this stance and we follow four basic
this stance and we follow four basic steps which are to be slow to do things
steps which are to be slow to do things
steps which are to be slow to do things to ask silly questions to wear bifocals
to ask silly questions to wear bifocals
to ask silly questions to wear bifocals and to have a huge appetite I think
and to have a huge appetite I think
and to have a huge appetite I think together we can change the experience
together we can change the experience
together we can change the experience school now of course when I showed my
school now of course when I showed my
school now of course when I showed my wife these she thought that I was kind
wife these she thought that I was kind
wife these she thought that I was kind of doing one of two things either
of doing one of two things either
of doing one of two things either describing my mother-in-law or perhaps
describing my mother-in-law or perhaps
describing my mother-in-law or perhaps validating my plans for retirement but
validating my plans for retirement but
validating my plans for retirement but bear with me let’s see if we can change
bear with me let’s see if we can change
bear with me let’s see if we can change this experience together in 1994 Procter
this experience together in 1994 Procter
this experience together in 1994 Procter & Gamble the large multinational
& Gamble the large multinational
& Gamble the large multinational corporation in the United States was
corporation in the United States was
corporation in the United States was experiencing a lull in there cleaning
experiencing a lull in there cleaning
experiencing a lull in there cleaning division nothing was really going on it
division nothing was really going on it
division nothing was really going on it wasn’t going well it wasn’t going badly
wasn’t going well it wasn’t going badly
wasn’t going well it wasn’t going badly it was just kind of dead and so they did
it was just kind of dead and so they did
it was just kind of dead and so they did something interesting they hired a
something interesting they hired a
something interesting they hired a design firm called continuum to inject
design firm called continuum to inject
design firm called continuum to inject some life into this sort of listless
some life into this sort of listless
some life into this sort of listless part of their organization
part of their organization
part of their organization now continuum could have went fast they
now continuum could have went fast they
now continuum could have went fast they could have jumped quickly to a solution
could have jumped quickly to a solution
could have jumped quickly to a solution they could have sat with the executives
they could have sat with the executives
they could have sat with the executives behind a closed door and you know
behind a closed door and you know
behind a closed door and you know proposed some neon-colored cleaning
proposed some neon-colored cleaning
proposed some neon-colored cleaning solution or aerodynamic broom handle but
solution or aerodynamic broom handle but
solution or aerodynamic broom handle but they did something really unique
they did something really unique
they did something really unique something I think that we can all learn
something I think that we can all learn
something I think that we can all learn from rather than try and make a solution
from rather than try and make a solution
from rather than try and make a solution they actually went and watched people
they actually went and watched people
they actually went and watched people clean they went into their houses
clean they went into their houses
clean they went into their houses they’re invited just want to say that
they’re invited just want to say that
they’re invited just want to say that but they went into their houses and they
but they went into their houses and they
but they went into their houses and they watched people clean they talked to them
watched people clean they talked to them
watched people clean they talked to them they listened to them they tried what
they listened to them they tried what
they listened to them they tried what they were doing and they really
they were doing and they really
they were doing and they really developed a close connection to those
developed a close connection to those
developed a close connection to those that were experiencing this solution and
that were experiencing this solution and
that were experiencing this solution and as a result of that unique work they
as a result of that unique work they
as a result of that unique work they developed a 500 million dollar a year
developed a 500 million dollar a year
developed a 500 million dollar a year product for Procter & Gamble something
product for Procter & Gamble something
product for Procter & Gamble something that many of you might have in your
that many of you might have in your
that many of you might have in your household the Swiffer and look at how
household the Swiffer and look at how
household the Swiffer and look at how much fun my daughter is having she just
much fun my daughter is having she just
much fun my daughter is having she just didn’t want me to take that picture I
didn’t want me to take that picture I
didn’t want me to take that picture I did anyways and it’s all because they
did anyways and it’s all because they
did anyways and it’s all because they avoided the dreaded solution itis and
avoided the dreaded solution itis and
avoided the dreaded solution itis and this is something that we get an
this is something that we get an
this is something that we get an education quite often it’s when
education quite often it’s when
education quite often it’s when well-meaning people move rapidly from
well-meaning people move rapidly from
well-meaning people move rapidly from problem to solution without ever
problem to solution without ever
problem to solution without ever considering those that are going to have
considering those that are going to have
considering those that are going to have to be impacted or implement that
to be impacted or implement that
to be impacted or implement that solution I can tell you as a principal I
solution I can tell you as a principal I
solution I can tell you as a principal I was pretty bad for this as well summer
was pretty bad for this as well summer
was pretty bad for this as well summer would be coming and the kids would start
would be coming and the kids would start
would be coming and the kids would start to wear their summer clothing and you’d
to wear their summer clothing and you’d
to wear their summer clothing and you’d see people with spaghetti straps and all
see people with spaghetti straps and all
see people with spaghetti straps and all that sort of stuff so what would I do
that sort of stuff so what would I do
that sort of stuff so what would I do I’d I’d slap a dress code on them and
I’d I’d slap a dress code on them and
I’d I’d slap a dress code on them and that
that
that change the behavior at all no it
change the behavior at all no it
change the behavior at all no it actually just made kids become pasta
actually just made kids become pasta
actually just made kids become pasta experts so instead of spaghetti straps
experts so instead of spaghetti straps
experts so instead of spaghetti straps it was linguini straps or fettuccine
it was linguini straps or fettuccine
it was linguini straps or fettuccine straps they figured out the way around
straps they figured out the way around
straps they figured out the way around it like they always would why because i
it like they always would why because i
it like they always would why because i jumped quickly from problem to solution
jumped quickly from problem to solution
jumped quickly from problem to solution without ever having them involved in
without ever having them involved in
without ever having them involved in that process and it’s something that we
that process and it’s something that we
that process and it’s something that we need to change the second thing that we
need to change the second thing that we
need to change the second thing that we need to do is we need to ask silly
need to do is we need to ask silly
need to do is we need to ask silly questions how many people in here have a
questions how many people in here have a
questions how many people in here have a child under the age of five or have had
child under the age of five or have had
child under the age of five or have had a child under the age of five yeah lots
a child under the age of five yeah lots
a child under the age of five yeah lots so it won’t surprise you to know that in
so it won’t surprise you to know that in
so it won’t surprise you to know that in a study in 2013 in the United Kingdom it
a study in 2013 in the United Kingdom it
a study in 2013 in the United Kingdom it was found that children can ask as many
was found that children can ask as many
was found that children can ask as many as 390 questions per day of their mums
as 390 questions per day of their mums
as 390 questions per day of their mums and dads and we all know this mums and
and dads and we all know this mums and
and dads and we all know this mums and dads don’t we this is why I bought the
dads don’t we this is why I bought the
dads don’t we this is why I bought the Google home actually and what I realized
Google home actually and what I realized
Google home actually and what I realized is is this wasn’t made by engineers this
is is this wasn’t made by engineers this
is is this wasn’t made by engineers this was made by a couple of mums and dads
was made by a couple of mums and dads
was made by a couple of mums and dads that said we need some help with some of
that said we need some help with some of
that said we need some help with some of these questions these are pretty hard
these questions these are pretty hard
these questions these are pretty hard but we need to really in our schools we
but we need to really in our schools we
but we need to really in our schools we need to really encourage these why
need to really encourage these why
need to really encourage these why questions in 1943 Edwin land was walking
questions in 1943 Edwin land was walking
questions in 1943 Edwin land was walking near Santa Fe New Mexico with his
near Santa Fe New Mexico with his
near Santa Fe New Mexico with his daughter Jennifer and Jennifer and his
daughter Jennifer and Jennifer and his
daughter Jennifer and Jennifer and his de and her dad were walking around and
de and her dad were walking around and
de and her dad were walking around and and Edwin was doing what any good dad
and Edwin was doing what any good dad
and Edwin was doing what any good dad would do he was taking pictures of his
would do he was taking pictures of his
would do he was taking pictures of his daughter and his daughter of course said
daughter and his daughter of course said
daughter and his daughter of course said to him dad why do we have to wait for
to him dad why do we have to wait for
to him dad why do we have to wait for the picture now most people who are
the picture now most people who are
the picture now most people who are younger today don’t know what we had to
younger today don’t know what we had to
younger today don’t know what we had to endure as older people with pictures
endure as older people with pictures
endure as older people with pictures where he sent them away for three weeks
where he sent them away for three weeks
where he sent them away for three weeks to some faraway land and they came back
to some faraway land and they came back
to some faraway land and they came back half of them had red eyes and the family
half of them had red eyes and the family
half of them had red eyes and the family photo had everyone’s head cut off she
photo had everyone’s head cut off she
photo had everyone’s head cut off she didn’t know that so she asked that
didn’t know that so she asked that
didn’t know that so she asked that question and as you saw Edwin
question and as you saw Edwin
question and as you saw Edwin when he thought about that question and
when he thought about that question and
when he thought about that question and thought more about it he thought why
thought more about it he thought why
thought more about it he thought why indeed and that led to the creation of
indeed and that led to the creation of
indeed and that led to the creation of the instant camera all because of a
the instant camera all because of a
the instant camera all because of a silly question and so in our systems and
silly question and so in our systems and
silly question and so in our systems and in our schools we need to ask and
in our schools we need to ask and
in our schools we need to ask and encourage those silly questions and
encourage those silly questions and
encourage those silly questions and again as a teacher and a principal I was
again as a teacher and a principal I was
again as a teacher and a principal I was kind of scared of some of these because
kind of scared of some of these because
kind of scared of some of these because what if I didn’t know the answer
what if I didn’t know the answer
what if I didn’t know the answer questions like why do our classrooms
questions like why do our classrooms
questions like why do our classrooms look the way that they do and you know
look the way that they do and you know
look the way that they do and you know it is an interesting one especially when
it is an interesting one especially when
it is an interesting one especially when we know that students learn in
we know that students learn in
we know that students learn in cooperative environments where they get
cooperative environments where they get
cooperative environments where they get to work together where they get to do
to work together where they get to do
to work together where they get to do something that’s meaningful in an
something that’s meaningful in an
something that’s meaningful in an authentic environment that actually
authentic environment that actually
authentic environment that actually resembles what they’re going to be going
resembles what they’re going to be going
resembles what they’re going to be going into in the real world well as we know
into in the real world well as we know
into in the real world well as we know the only real-world environment that a
the only real-world environment that a
the only real-world environment that a classroom tends to represent is another
classroom tends to represent is another
classroom tends to represent is another classroom and we have all these other
classroom and we have all these other
classroom and we have all these other opportunities outside of us but we need
opportunities outside of us but we need
opportunities outside of us but we need to ask and encourage those silly
to ask and encourage those silly
to ask and encourage those silly questions questions like this why can’t
questions questions like this why can’t
questions questions like this why can’t school improvement plans be community
school improvement plans be community
school improvement plans be community improvement plans and you know it’s
improvement plans and you know it’s
improvement plans and you know it’s interesting because I have nearly 15,000
interesting because I have nearly 15,000
interesting because I have nearly 15,000 students in my district spread over 40
students in my district spread over 40
students in my district spread over 40 schools imagine if each one of those
schools imagine if each one of those
schools imagine if each one of those schools every year worked on just one
schools every year worked on just one
schools every year worked on just one community problem fifteen thousand
community problem fifteen thousand
community problem fifteen thousand people a year working on 40 community
people a year working on 40 community
people a year working on 40 community problems what would that community look
problems what would that community look
problems what would that community look like after a year or five or ten years
like after a year or five or ten years
like after a year or five or ten years why can’t school improvement plans be
why can’t school improvement plans be
why can’t school improvement plans be community improvement plans and if the
community improvement plans and if the
community improvement plans and if the answer is is that we’ve always done it
answer is is that we’ve always done it
answer is is that we’ve always done it this way I think the moment that we hear
this way I think the moment that we hear
this way I think the moment that we hear those words cross our lips we need to
those words cross our lips we need to
those words cross our lips we need to see that as an opportunity to do
see that as an opportunity to do
see that as an opportunity to do something different we need to ask and
something different we need to ask and
something different we need to ask and encourage silly questions the third
encourage silly questions the third
encourage silly questions the third thing that we need to do is we need to
thing that we need to do is we need to
thing that we need to do is we need to wear bifocals how many people here have
wear bifocals how many people here have
wear bifocals how many people here have had an MRI before anyone yes a couple
had an MRI before anyone yes a couple
had an MRI before anyone yes a couple one of the most important things that
one of the most important things that
one of the most important things that you have to do in an MRI is you need to
you have to do in an MRI is you need to
you have to do in an MRI is you need to stay still and what our children not
stay still and what our children not
stay still and what our children not very good at staying still and I know
very good at staying still and I know
very good at staying still and I know this because we we had something sad
this because we we had something sad
this because we we had something sad happened to us a couple of years ago
happened to us a couple of years ago
happened to us a couple of years ago something that no parent ever wants our
something that no parent ever wants our
something that no parent ever wants our daughter broke her arm she fell
daughter broke her arm she fell
daughter broke her arm she fell backwards off a coach and put her hands
backwards off a coach and put her hands
backwards off a coach and put her hands back to break her fall and instead broke
back to break her fall and instead broke
back to break her fall and instead broke her elbow so I had to take her to the
her elbow so I had to take her to the
her elbow so I had to take her to the hospital to get x-rays and let me tell
hospital to get x-rays and let me tell
hospital to get x-rays and let me tell you it was not a great experience for
you it was not a great experience for
you it was not a great experience for either of us we had to sit her there for
either of us we had to sit her there for
either of us we had to sit her there for about 15 minutes and get shot after shot
about 15 minutes and get shot after shot
about 15 minutes and get shot after shot because she couldn’t stay still who knew
because she couldn’t stay still who knew
because she couldn’t stay still who knew how strong a little two-year-old was but
how strong a little two-year-old was but
how strong a little two-year-old was but I can’t even
I can’t even
I can’t even Hajin what it would have been like if
Hajin what it would have been like if
Hajin what it would have been like if she would have had to stay still for a
she would have had to stay still for a
she would have had to stay still for a machine like this but what if we put on
machine like this but what if we put on
machine like this but what if we put on those bifocals those innovative bifocals
those bifocals those innovative bifocals
those bifocals those innovative bifocals and we looked closely at the problem
and we looked closely at the problem
and we looked closely at the problem that we had but then started to look
that we had but then started to look
that we had but then started to look outside and see where we could borrow
outside and see where we could borrow
outside and see where we could borrow different ideas from when you think
different ideas from when you think
different ideas from when you think about this if we just jumped to solution
about this if we just jumped to solution
about this if we just jumped to solution itis we could put up a big sign that
itis we could put up a big sign that
itis we could put up a big sign that says stop wriggling kids and hope that
says stop wriggling kids and hope that
says stop wriggling kids and hope that worked
worked
worked or we could blur our vision just a
or we could blur our vision just a
or we could blur our vision just a little bit and say it kind of looks like
little bit and say it kind of looks like
little bit and say it kind of looks like a tunnel and where the kids like to go
a tunnel and where the kids like to go
a tunnel and where the kids like to go in tunnels for any of us parents that
in tunnels for any of us parents that
in tunnels for any of us parents that have been stuck in those tubes at a
have been stuck in those tubes at a
have been stuck in those tubes at a McDonald’s play place we know that kids
McDonald’s play place we know that kids
McDonald’s play place we know that kids like to go in tunnels so if we blur our
like to go in tunnels so if we blur our
like to go in tunnels so if we blur our vision and use our bifocals and look
vision and use our bifocals and look
vision and use our bifocals and look outside of our own situation what can we
outside of our own situation what can we
outside of our own situation what can we come up with what can we come up with
come up with what can we come up with
come up with what can we come up with that makes kids not have to stay still
that makes kids not have to stay still
that makes kids not have to stay still but makes them want to stay still
but makes them want to stay still
but makes them want to stay still because it’s part of an exciting
because it’s part of an exciting
because it’s part of an exciting adventure for them all because we can
adventure for them all because we can
adventure for them all because we can start to look outside and see the best
start to look outside and see the best
start to look outside and see the best bits that we can bring back inside to
bits that we can bring back inside to
bits that we can bring back inside to our schools if you look at this picture
our schools if you look at this picture
our schools if you look at this picture we might see just a parking lot filled
we might see just a parking lot filled
we might see just a parking lot filled with cars Robin chase the founder of
with cars Robin chase the founder of
with cars Robin chase the founder of Zipcar saw unused capacity what do we
Zipcar saw unused capacity what do we
Zipcar saw unused capacity what do we see here do we see chairs and desks and
see here do we see chairs and desks and
see here do we see chairs and desks and the kids that might fill them or do we
the kids that might fill them or do we
the kids that might fill them or do we see unused capacity and potential that
see unused capacity and potential that
see unused capacity and potential that we need to unleash or maybe when we’re
we need to unleash or maybe when we’re
we need to unleash or maybe when we’re going to Ikea later today and we wonder
going to Ikea later today and we wonder
going to Ikea later today and we wonder how people can go through and for two
how people can go through and for two
how people can go through and for two hours and afterwards only buy napkins we
hours and afterwards only buy napkins we
hours and afterwards only buy napkins we can look at it we can look at it as IKEA
can look at it we can look at it as IKEA
can look at it we can look at it as IKEA or as schools we can look at it as a
or as schools we can look at it as a
or as schools we can look at it as a unique way to provide self-guided school
unique way to provide self-guided school
unique way to provide self-guided school tours what can we learn if we just look
tours what can we learn if we just look
tours what can we learn if we just look at things a little bit differently and
at things a little bit differently and
at things a little bit differently and what about our unexpected experts that
what about our unexpected experts that
what about our unexpected experts that we have in our schools we have children
we have in our schools we have children
we have in our schools we have children parents our community our teachers that
parents our community our teachers that
parents our community our teachers that have a diversity of experiences do we
have a diversity of experiences do we
have a diversity of experiences do we look at a parent that maybe works as a
look at a parent that maybe works as a
look at a parent that maybe works as a flight attendant at WestJet as a flight
flight attendant at WestJet as a flight
flight attendant at WestJet as a flight attendant or do we see them as someone
attendant or do we see them as someone
attendant or do we see them as someone that has to deal with anxiety and people
that has to deal with anxiety and people
that has to deal with anxiety and people being nervous right before flying and
being nervous right before flying and
being nervous right before flying and think about where do we have kids
think about where do we have kids
think about where do we have kids nervous just before they have to take
nervous just before they have to take
nervous just before they have to take flight maybe just before an exam
flight maybe just before an exam
flight maybe just before an exam what can we learn from that person
what can we learn from that person
what can we learn from that person that’s a little bit different what about
that’s a little bit different what about
that’s a little bit different what about our students that work in high-pressure
our students that work in high-pressure
our students that work in high-pressure jobs and yes they do right after school
jobs and yes they do right after school
jobs and yes they do right after school where they’re having to deal with things
where they’re having to deal with things
where they’re having to deal with things coming at them rapidly what can we learn
coming at them rapidly what can we learn
coming at them rapidly what can we learn from them about time management about
from them about time management about
from them about time management about resiliency or even getting things to
resiliency or even getting things to
resiliency or even getting things to people in an efficient manner who are
people in an efficient manner who are
people in an efficient manner who are really busy like what our parents come
really busy like what our parents come
really busy like what our parents come to pick up report cards how can we
to pick up report cards how can we
to pick up report cards how can we empower our students and what about our
empower our students and what about our
empower our students and what about our First Nations community what can we
First Nations community what can we
First Nations community what can we learn from them about the power of
learn from them about the power of
learn from them about the power of storytelling the power of family or
storytelling the power of family or
storytelling the power of family or sustainability all these opportunities
sustainability all these opportunities
sustainability all these opportunities are there if we just look and we wear
are there if we just look and we wear
are there if we just look and we wear those innovative bifocals and the last
those innovative bifocals and the last
those innovative bifocals and the last thing that we need to do is we need to
thing that we need to do is we need to
thing that we need to do is we need to have a huge appetite for feedback how
have a huge appetite for feedback how
have a huge appetite for feedback how many of us have read through went
many of us have read through went
many of us have read through went through this dreadful scenario where
through this dreadful scenario where
through this dreadful scenario where we’ve forgotten our password you’ve
we’ve forgotten our password you’ve
we’ve forgotten our password you’ve entered it five times you’ve been locked
entered it five times you’ve been locked
entered it five times you’ve been locked out and it sends it to some email that
out and it sends it to some email that
out and it sends it to some email that you can’t remember and not just that
you can’t remember and not just that
you can’t remember and not just that when you get it back you have to come up
when you get it back you have to come up
when you get it back you have to come up with twelve letters numbers up case down
with twelve letters numbers up case down
with twelve letters numbers up case down case a Russian Cyrillic something like
case a Russian Cyrillic something like
case a Russian Cyrillic something like that and you end up putting your
that and you end up putting your
that and you end up putting your password right on your computer anyways
password right on your computer anyways
password right on your computer anyways don’t we all say the same thing
don’t we all say the same thing
don’t we all say the same thing afterwards don’t we all say did this
afterwards don’t we all say did this
afterwards don’t we all say did this person ever test this solution did they
person ever test this solution did they
person ever test this solution did they ever try it did they ever test it with
ever try it did they ever test it with
ever try it did they ever test it with someone like me that was actually going
someone like me that was actually going
someone like me that was actually going to use it and this is something that’s
to use it and this is something that’s
to use it and this is something that’s very important for us in our schools if
very important for us in our schools if
very important for us in our schools if we have a new curriculum like we do we
we have a new curriculum like we do we
we have a new curriculum like we do we need to test it with the people that are
need to test it with the people that are
need to test it with the people that are going to experience and implement it our
going to experience and implement it our
going to experience and implement it our teachers and our students if we have a
teachers and our students if we have a
teachers and our students if we have a new website that’s there to serve our
new website that’s there to serve our
new website that’s there to serve our parents or maybe a new parent teacher
parents or maybe a new parent teacher
parents or maybe a new parent teacher format why can’t we test it first rather
format why can’t we test it first rather
format why can’t we test it first rather than place in a moveable stake in the
than place in a moveable stake in the
than place in a moveable stake in the ground and as we know anyone who is over
ground and as we know anyone who is over
ground and as we know anyone who is over the age of 21 as old to children so why
the age of 21 as old to children so why
the age of 21 as old to children so why can’t we just ask kids if we put a
can’t we just ask kids if we put a
can’t we just ask kids if we put a snowboard in a math equation does it
snowboard in a math equation does it
snowboard in a math equation does it engage you any more than it normally
engage you any more than it normally
engage you any more than it normally would test the solutions with those who
would test the solutions with those who
would test the solutions with those who are having the challenge one of the
are having the challenge one of the
are having the challenge one of the traps that we can fall into is we can
traps that we can fall into is we can
traps that we can fall into is we can say that they don’t know what they don’t
say that they don’t know what they don’t
say that they don’t know what they don’t know how can we ask someone they don’t
know how can we ask someone they don’t
know how can we ask someone they don’t really know
really know
really know how can we ask our parents they might
how can we ask our parents they might
how can we ask our parents they might not know enough about this but the one
not know enough about this but the one
not know enough about this but the one thing I do know about every student
thing I do know about every student
thing I do know about every student every staff member and every parent is
every staff member and every parent is
every staff member and every parent is they are an expert on their own learning
they are an expert on their own learning
they are an expert on their own learning experience and so we have to become the
experience and so we have to become the
experience and so we have to become the ones who discover those experiences for
ones who discover those experiences for
ones who discover those experiences for them one might argue that despite the
them one might argue that despite the
them one might argue that despite the hard work of so many different people
hard work of so many different people
hard work of so many different people that the classroom experience hasn’t
that the classroom experience hasn’t
that the classroom experience hasn’t really changed all that much and I
really changed all that much and I
really changed all that much and I understand that but I think I can see
understand that but I think I can see
understand that but I think I can see this a little bit differently now I see
this a little bit differently now I see
this a little bit differently now I see that change is not only an opportunity
that change is not only an opportunity
that change is not only an opportunity to make better solutions with people
to make better solutions with people
to make better solutions with people it’s an opportunity to empathize and
it’s an opportunity to empathize and
it’s an opportunity to empathize and connect deeply with the people that we
connect deeply with the people that we
connect deeply with the people that we serve that’s the real secret sauce
serve that’s the real secret sauce
serve that’s the real secret sauce change is an opportunity to connect to
change is an opportunity to connect to
change is an opportunity to connect to our community at the start of my
our community at the start of my
our community at the start of my conversation today I asked you to
conversation today I asked you to
conversation today I asked you to consider that amazing experience outside
consider that amazing experience outside
consider that amazing experience outside of schools now I’d like you to think
of schools now I’d like you to think
of schools now I’d like you to think about what was that one amazing
about what was that one amazing
about what was that one amazing experience that you had inside of a
experience that you had inside of a
experience that you had inside of a school with a project that you did or
school with a project that you did or
school with a project that you did or maybe a teacher that just inspired you
maybe a teacher that just inspired you
maybe a teacher that just inspired you in a way that you’ll always remember if
in a way that you’ll always remember if
in a way that you’ll always remember if you can remember that then you know that
you can remember that then you know that
you can remember that then you know that it’s possible you know that it’s
it’s possible you know that it’s
it’s possible you know that it’s possible to change the experience of
possible to change the experience of
possible to change the experience of school and I believe that if we follow
school and I believe that if we follow
school and I believe that if we follow these four steps and we adopt an
these four steps and we adopt an
these four steps and we adopt an approach that is learner centered design
approach that is learner centered design
approach that is learner centered design that together we can change the
that together we can change the
that together we can change the experience of school thank you
”
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