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Less really becomes more | Inge Onsea | TEDxVlerickBusinessSchool


we sell dreams we have an ambition

we sell dreams we have an ambition another small one we want to be the

another small one we want to be the

another small one we want to be the first commercial Belgium brand to have

first commercial Belgium brand to have

first commercial Belgium brand to have international success we want to dress

international success we want to dress

international success we want to dress your emotions we want to battle boredom

your emotions we want to battle boredom

your emotions we want to battle boredom we want to butterfly you we have big

we want to butterfly you we have big

we want to butterfly you we have big dreams we want a big thing it’s not

dreams we want a big thing it’s not

dreams we want a big thing it’s not always be like this we know what we want

always be like this we know what we want

always be like this we know what we want but it wasn’t like this so let me take

but it wasn’t like this so let me take

but it wasn’t like this so let me take you back to the beginning I always been

you back to the beginning I always been

you back to the beginning I always been a woman without a mission with our plan

a woman without a mission with our plan

a woman without a mission with our plan I wanted to laugh to be life to be easy

I wanted to laugh to be life to be easy

I wanted to laugh to be life to be easy fun not too hard work earn quick money

fun not too hard work earn quick money

fun not too hard work earn quick money traveling so in between my modeling I

traveling so in between my modeling I

traveling so in between my modeling I started traveling I lived in India I

started traveling I lived in India I

started traveling I lived in India I lived in South Africa and then I met my

lived in South Africa and then I met my

lived in South Africa and then I met my husband

husband

husband it’s from DF it is Adi who was born into

it’s from DF it is Adi who was born into

it’s from DF it is Adi who was born into fashion he is the son of a very

fashion he is the son of a very

fashion he is the son of a very well-known Belgian fashion designer

well-known Belgian fashion designer

well-known Belgian fashion designer Nicole cadena and he was little really

Nicole cadena and he was little really

Nicole cadena and he was little really raised in the fashion factories and in

raised in the fashion factories and in

raised in the fashion factories and in the shops so we met and it was 2000 and

the shops so we met and it was 2000 and

the shops so we met and it was 2000 and we had a plan a big plan we wanted to

we had a plan a big plan we wanted to

we had a plan a big plan we wanted to make a small collection of four t-shirts

make a small collection of four t-shirts

make a small collection of four t-shirts with in a lot of colors a plan but no

with in a lot of colors a plan but no

with in a lot of colors a plan but no money but we had luck we had a very nice

money but we had luck we had a very nice

money but we had luck we had a very nice turkey supplier who told us you know

turkey supplier who told us you know

turkey supplier who told us you know what guys

what guys

what guys you make the collection you sell it your

you make the collection you sell it your

you make the collection you sell it your clients pay and then you pay us we

clients pay and then you pay us we

clients pay and then you pay us we always had that flock true I work at the

always had that flock true I work at the

always had that flock true I work at the air we had this sparkle of luck so we

air we had this sparkle of luck so we

air we had this sparkle of luck so we started selling in the apartment I went

started selling in the apartment I went

started selling in the apartment I went on the road I did the prospection my

on the road I did the prospection my

on the road I did the prospection my husband was selling and mostly seducing

husband was selling and mostly seducing

husband was selling and mostly seducing the female customers in our office

the female customers in our office

the female customers in our office because I was very handsome and sexy

because I was very handsome and sexy

because I was very handsome and sexy husbands it’s always easy and in fact we

husbands it’s always easy and in fact we

husbands it’s always easy and in fact we conquered the Belgian fashion

conquered the Belgian fashion

conquered the Belgian fashion get quite busy because you have to

get quite busy because you have to

get quite busy because you have to remember in the 90s the fashion was gray

remember in the 90s the fashion was gray

remember in the 90s the fashion was gray was a little bit boring black white very

was a little bit boring black white very

was a little bit boring black white very very calm and suddenly we were there

very calm and suddenly we were there

very calm and suddenly we were there with a sparkle of colors with his

with a sparkle of colors with his

with a sparkle of colors with his combinations of prints and fabrics and

combinations of prints and fabrics and

combinations of prints and fabrics and we said used to people I think there was

we said used to people I think there was

we said used to people I think there was really a demand for this extravagance at

really a demand for this extravagance at

really a demand for this extravagance at that moment and we did one year we went

that moment and we did one year we went

that moment and we did one year we went from a collection from four pieces to a

from a collection from four pieces to a

from a collection from four pieces to a full collection because the clients

full collection because the clients

full collection because the clients demand at us why don’t you do a sweater

demand at us why don’t you do a sweater

demand at us why don’t you do a sweater why don’t you dress and suddenly our

why don’t you dress and suddenly our

why don’t you dress and suddenly our collection was a full collection and I

collection was a full collection and I

collection was a full collection and I remember being on the Belgium fair and

remember being on the Belgium fair and

remember being on the Belgium fair and there was a French agent coming by and

there was a French agent coming by and

there was a French agent coming by and she told us we really want to represent

she told us we really want to represent

she told us we really want to represent you in Paris why don’t you come so we

you in Paris why don’t you come so we

you in Paris why don’t you come so we went to Paris as tourists we had these

went to Paris as tourists we had these

went to Paris as tourists we had these little hooks from Mackay I put it on the

little hooks from Mackay I put it on the

little hooks from Mackay I put it on the wall showed our clothes on there and we

wall showed our clothes on there and we

wall showed our clothes on there and we had this color in this mass of gray and

had this color in this mass of gray and

had this color in this mass of gray and within the first five minutes a client

within the first five minutes a client

within the first five minutes a client came in this was a client from Dubai who

came in this was a client from Dubai who

came in this was a client from Dubai who came on the fair and she said can we buy

came on the fair and she said can we buy

came on the fair and she said can we buy the collection and we were like yeah

the collection and we were like yeah

the collection and we were like yeah sure and we had to call friends who came

sure and we had to call friends who came

sure and we had to call friends who came to help us sort of fair we was we were

to help us sort of fair we was we were

to help us sort of fair we was we were writing orders on the ground because we

writing orders on the ground because we

writing orders on the ground because we didn’t eight chairs enough and I still a

didn’t eight chairs enough and I still a

didn’t eight chairs enough and I still a highlight of our career because I think

highlight of our career because I think

highlight of our career because I think at that moment we realized that people

at that moment we realized that people

at that moment we realized that people didn’t buy because they like us or they

didn’t buy because they like us or they

didn’t buy because they like us or they thought we were synthetic or but because

thought we were synthetic or but because

thought we were synthetic or but because they like the product and it’s still

they like the product and it’s still

they like the product and it’s still something when I remember something

something when I remember something

something when I remember something that’s for me very touching I I still

that’s for me very touching I I still

that’s for me very touching I I still think it was one of the greatest moments

think it was one of the greatest moments

think it was one of the greatest moments to know that people loved our product we

to know that people loved our product we

to know that people loved our product we opened our first shop which was also

opened our first shop which was also

opened our first shop which was also very very lucky because it was a new

very very lucky because it was a new

very very lucky because it was a new complex in Antwerp and there were 400 a

complex in Antwerp and there were 400 a

complex in Antwerp and there were 400 a month and seven shops and it was a lot

month and seven shops and it was a lot

month and seven shops and it was a lot we and we won so again this luck came

we and we won so again this luck came

we and we won so again this luck came into our life 2004 2005 it was the birth

into our life 2004 2005 it was the birth

into our life 2004 2005 it was the birth of the men’s collection but also the

of the men’s collection but also the

of the men’s collection but also the birth of my two sons

birth of my two sons

birth of my two sons there was a really thin line between

there was a really thin line between

there was a really thin line between private and work it was tough it went

private and work it was tough it went

private and work it was tough it went fast with

fast with

fast with it was fun I remember us living in the

it was fun I remember us living in the

it was fun I remember us living in the office at that moment with a baby of

office at that moment with a baby of

office at that moment with a baby of three days because after maternity

three days because after maternity

three days because after maternity hospital four days I went directly to

hospital four days I went directly to

hospital four days I went directly to work of course what else to do and I

work of course what else to do and I

work of course what else to do and I want to do the perfectionist I wanted to

want to do the perfectionist I wanted to

want to do the perfectionist I wanted to be the perfect mother I wanted to be the

be the perfect mother I wanted to be the

be the perfect mother I wanted to be the perfect businesswoman the perfect wife

perfect businesswoman the perfect wife

perfect businesswoman the perfect wife and it became really really tough I

and it became really really tough I

and it became really really tough I remember traveling from Paris and Milan

remember traveling from Paris and Milan

remember traveling from Paris and Milan with a baby of one or two weeks and Nana

with a baby of one or two weeks and Nana

with a baby of one or two weeks and Nana calling me from his hungry what to do to

calling me from his hungry what to do to

calling me from his hungry what to do to Harvey Nichols I met a second floor I

Harvey Nichols I met a second floor I

Harvey Nichols I met a second floor I breastfeed that in the changing rooms on

breastfeed that in the changing rooms on

breastfeed that in the changing rooms on the fares in the factories 2004

the fares in the factories 2004

the fares in the factories 2004 everybody saw my breasts in the fashion

everybody saw my breasts in the fashion

everybody saw my breasts in the fashion world

it went so quickly we had suddenly 3,000

it went so quickly we had suddenly 3,000 Tulsa clients 70 agents a turnover of 50

Tulsa clients 70 agents a turnover of 50

Tulsa clients 70 agents a turnover of 50 million our life was a complete rush no

million our life was a complete rush no

million our life was a complete rush no looking back

looking back

looking back pure pure chaos exciting fun everything

pure pure chaos exciting fun everything

pure pure chaos exciting fun everything we did we did with a gut feeling with

we did we did with a gut feeling with

we did we did with a gut feeling with salt at the world we were like a

salt at the world we were like a

salt at the world we were like a straight V train without a destination

straight V train without a destination

straight V train without a destination but we didn’t had a strategy no

but we didn’t had a strategy no

but we didn’t had a strategy no structure nothing crisis came disaster

structure nothing crisis came disaster

structure nothing crisis came disaster multi brands were very very careful and

multi brands were very very careful and

multi brands were very very careful and selective a lot of them went broke but

selective a lot of them went broke but

selective a lot of them went broke but the worst of us we didn’t had an image

the worst of us we didn’t had an image

the worst of us we didn’t had an image anymore

anymore

anymore we had lost our image we had lost our

we had lost our image we had lost our

we had lost our image we had lost our DNA we had sold at so many people we had

DNA we had sold at so many people we had

DNA we had sold at so many people we had wanted to place so many people we had

wanted to place so many people we had

wanted to place so many people we had made so much compromises that a

made so much compromises that a

made so much compromises that a collection that once was so strong

collection that once was so strong

collection that once was so strong didn’t didn’t had any DNA anymore it

didn’t didn’t had any DNA anymore it

didn’t didn’t had any DNA anymore it didn’t look like a collection anymore

didn’t look like a collection anymore

didn’t look like a collection anymore what to do our revenue went from 50 to

what to do our revenue went from 50 to

what to do our revenue went from 50 to 25 where were we what to do we needed

25 where were we what to do we needed

25 where were we what to do we needed somebody to help us we needed somebody

somebody to help us we needed somebody

somebody to help us we needed somebody to solve this problem and to find a

to solve this problem and to find a

to solve this problem and to find a structure in this complete complete

structure in this complete complete

structure in this complete complete chaos

chaos

chaos but we need some really strong with a

but we need some really strong with a

but we need some really strong with a gut feeling because at the end fashion

gut feeling because at the end fashion

gut feeling because at the end fashion is no mathematics it’s emotion so 2010

is no mathematics it’s emotion so 2010

is no mathematics it’s emotion so 2010 Stephanie and I came into the office and

Stephanie and I came into the office and

Stephanie and I came into the office and he asked me what’s your mission vision

he asked me what’s your mission vision

he asked me what’s your mission vision value and I was like what he said who

value and I was like what he said who

value and I was like what he said who are your competitors no idea and

are your competitors no idea and

are your competitors no idea and suddenly we realized that we didn’t know

suddenly we realized that we didn’t know

suddenly we realized that we didn’t know who we were we didn’t know what we

who we were we didn’t know what we

who we were we didn’t know what we wanted and we didn’t had a clue HR one

wanted and we didn’t had a clue HR one

wanted and we didn’t had a clue HR one to one tops never heard about it I did

to one tops never heard about it I did

to one tops never heard about it I did my interviews and I hired my people at a

my interviews and I hired my people at a

my interviews and I hired my people at a cafe in the bars it was like this so we

cafe in the bars it was like this so we

cafe in the bars it was like this so we needed to find a solution we need to

needed to find a solution we need to

needed to find a solution we need to learn from our mistakes and that started

learn from our mistakes and that started

learn from our mistakes and that started a big long road started permanent

a big long road started permanent

a big long road started permanent questioning also in good times always

questioning also in good times always

questioning also in good times always thinking ahead challenge yourself

thinking ahead challenge yourself

thinking ahead challenge yourself there is no status quo keep surprising

there is no status quo keep surprising

there is no status quo keep surprising innovating especially in fashion we

innovating especially in fashion we

innovating especially in fashion we don’t smite we really really really

don’t smite we really really really

don’t smite we really really really stimulate exotic and wild ideas in

stimulate exotic and wild ideas in

stimulate exotic and wild ideas in fashion surround yourself with young

fashion surround yourself with young

fashion surround yourself with young people at a certain moment we drew out

people at a certain moment we drew out

people at a certain moment we drew out without with our customers what is the

without with our customers what is the

without with our customers what is the worst in fashion you have to be

worst in fashion you have to be

worst in fashion you have to be surrounded by young people with strong

surrounded by young people with strong

surrounded by young people with strong goals we increased importance of

goals we increased importance of

goals we increased importance of accessories that’s why you can get in

accessories that’s why you can get in

accessories that’s why you can get in fashion the young people back it’s

fashion the young people back it’s

fashion the young people back it’s cheaper you can go bold you can go

cheaper you can go bold you can go

cheaper you can go bold you can go exciting you don’t need to be commercial

exciting you don’t need to be commercial

exciting you don’t need to be commercial it’s accessories and passion everything

it’s accessories and passion everything

it’s accessories and passion everything I undertake I do with passion and I

I undertake I do with passion and I

I undertake I do with passion and I demand it of the people next to me they

demand it of the people next to me they

demand it of the people next to me they have to be loyal hard work passionate I

have to be loyal hard work passionate I

have to be loyal hard work passionate I don’t care honestly about the grease I

don’t care honestly about the grease I

don’t care honestly about the grease I think I select people on character and

think I select people on character and

think I select people on character and attitude I’m a control freak on image

attitude I’m a control freak on image

attitude I’m a control freak on image I’m not giving this out of my way you

I’m not giving this out of my way you

I’m not giving this out of my way you cannot you have your message has to be

cannot you have your message has to be

cannot you have your message has to be your own and it needs to be clear retail

your own and it needs to be clear retail

your own and it needs to be clear retail shops so important when you walk into a

shops so important when you walk into a

shops so important when you walk into a shop you walk into the world of label

shop you walk into the world of label

shop you walk into the world of label so we needed to concentrate on shops for

so we needed to concentrate on shops for

so we needed to concentrate on shops for the moment we have 28 shops in Belgium 7

the moment we have 28 shops in Belgium 7

the moment we have 28 shops in Belgium 7 in Korea – in Dubai 3 in France and 1 in

in Korea – in Dubai 3 in France and 1 in

in Korea – in Dubai 3 in France and 1 in Swiss we want to sell no products we

Swiss we want to sell no products we

Swiss we want to sell no products we don’t sell products we sell dreams and I

don’t sell products we sell dreams and I

don’t sell products we sell dreams and I think in fashion certainly for the

think in fashion certainly for the

think in fashion certainly for the moment it’s important to sell dreams

moment it’s important to sell dreams

moment it’s important to sell dreams also the market is changing consciously

also the market is changing consciously

also the market is changing consciously the clients want new things they want it

the clients want new things they want it

the clients want new things they want it quick this is social media and internet

quick this is social media and internet

quick this is social media and internet doing we need to go alone instead of to

doing we need to go alone instead of to

doing we need to go alone instead of to collections we need to offer eight

collections we need to offer eight

collections we need to offer eight collections we have three collections

collections we have three collections

collections we have three collections flash collects and capsule collections

flash collects and capsule collections

flash collects and capsule collections we don’t stop that’s what a market

we don’t stop that’s what a market

we don’t stop that’s what a market demands ecommerce huge booming market we

demands ecommerce huge booming market we

demands ecommerce huge booming market we had to jump on this train we have now a

had to jump on this train we have now a

had to jump on this train we have now a team of 10 person doing Facebook Twitter

team of 10 person doing Facebook Twitter

team of 10 person doing Facebook Twitter ecommerce social media you name it and

ecommerce social media you name it and

ecommerce social media you name it and my biggest lesson I think is less is

my biggest lesson I think is less is

my biggest lesson I think is less is more you have constantly to downsize

more you have constantly to downsize

more you have constantly to downsize everything we don’t have six hundred

everything we don’t have six hundred

everything we don’t have six hundred cups pieces in a collection anymore we

cups pieces in a collection anymore we

cups pieces in a collection anymore we have two hundred the three thousand

have two hundred the three thousand

have two hundred the three thousand wholesale clients the thousand best one

wholesale clients the thousand best one

wholesale clients the thousand best one you have to select 70 70 agents went to

you have to select 70 70 agents went to

you have to select 70 70 agents went to ten agents but they go for it we not

ten agents but they go for it we not

ten agents but they go for it we not that speech rain anymore we a bulldozer

that speech rain anymore we a bulldozer

that speech rain anymore we a bulldozer but the bulldozer with a structure and a

but the bulldozer with a structure and a

but the bulldozer with a structure and a strategy in fact all those figures

strategy in fact all those figures

strategy in fact all those figures they’re not a most important thing we

they’re not a most important thing we

they’re not a most important thing we survived I survived with behind me a

survived I survived with behind me a

survived I survived with behind me a perfect team young people with a gold

perfect team young people with a gold

perfect team young people with a gold and a passion and the most important

and a passion and the most important

and a passion and the most important every morning when I go and walk into

every morning when I go and walk into

every morning when I go and walk into that office I’m still as passionate and

that office I’m still as passionate and

that office I’m still as passionate and happy as I was 15 years ago my home it’s

happy as I was 15 years ago my home it’s

happy as I was 15 years ago my home it’s my second home my office my team is my

my second home my office my team is my

my second home my office my team is my family and I’m a lucky happy woman who

family and I’m a lucky happy woman who

family and I’m a lucky happy woman who made for my passion my job together with

made for my passion my job together with

made for my passion my job together with her husband I like very much I love very

her husband I like very much I love very

her husband I like very much I love very much

much

much thank you

thank you

thank you [Applause]

”

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