most delicious recipe almost 20 years ago
when my cookie company was a
young business there will be a monday
after spending a weekend in
cancun with my friends while I
She puts the apron and arminda me
oldest contributor
He started telling me what it was that had
past the weekend we went to
to work
we prepare an egg carton that
we started to break in a bowl and in
that we were when she turned and I
he asked what they called him and how cool he is
and as stancu dream minda does not know
cancún although today I feel like an idiot
to admit it
at that moment your question struck me
how was it possible for a woman of my
old did not know a beach that was
three hours from Merida
I knew I did not have a car
but there was a bus station
where six buses left daily
I would have understood if you asked me
they dream maru and how is paris but khan
with cancún that is so close
I do not know Cancun either, said the girl
I was preparing the coffee and I
said the cashier
I did not leave my astonishment I already had 38
years and from 17 he came and went from that
port with relative ease when
the girls in the afternoon arrived
They stated that they had not
been in the Caribbean
I felt downright bad that I wanted
to say that I had lived unconscious
privileges which had hitherto not
I found them spectacular was states
States will be difficult but it cancún
I did not decide that I had to do something and
I told them
hear next Tuesday that the day
lowest sales
we’re going to close the cookie shop and I’m going
to take to cancún in my bed
letta so we did
we left at six in the morning and at
11 we were already on the beach putting
ours you have our cooler and the
bronzer the younger ones came out
running to the sea and Arminda and I
we stayed on the beach and we started them
to observe from the sand but after
for a while the sun started to bother us
I started looking for where to shelter and
I realized there was a place where
they were renting some umbrellas dream
minga
come let’s rent it’s not a bit of
shadow
the young man who attended us informed us
that for 200 pesos
he himself carried the umbrella
installed where we wanted and
He also gave us two beds for
rest
so suddenly two packages during
all day
Arminda and I rest in the shade
while the girls came and went
sea after we all ate
we swim and rest we went to
stroll through the hotel zone a center
commercial and we go back home
I felt very good about myself
I looked in the mirror and said how good
that for you are my collaborators came
to work so happy that when you see them
so I also felt happy and
I started thinking about where else I can
carry but a few weeks passed and
arminda surprised me by saying what
will call u
I’m going to bring my children and my son to Cancun
excellent husband and wife
tell me if a neighbor pulls out a truck
of passage and we’re going to go all the
neighbors and is giving us several weeks
so that we pay our ticket
I thought that was the gift that
Arminda and her companions had
received from him something new would happen
I had woken up in his desire to do
for them and their family but that’s not
It was all when Arminda came back from her
I was the one who asked him
tell me how you went to call or re
Well, the neighbors, some comadres, my
sister-in-law my daughters
everyone and knows that we come to the same
beach where you took us like this if
we installed with our things but what
same
after a while it bothers me to annoy the
Sun and I said I have to endure
this I came with my husband and I told him
antonio compañ am when the guy came
with the umbrellas that I rent all
they will start to see me like that screened
did you say
you knew what to do with everyone they are
asking me I life and I told them look
the first time I come I already had
rejected before the story of arminda and
like something I did without thinking about renting
an umbrella made her act with
security before a circumstance and that
that security will cause admiration
of your family and your neighbors and
surely strengthened his self-esteem and
its that a focus was caught in my head
how else was I
influencing I did not even realize
than other examples than others
experiences I could provide I started
make a list at work
teach them inventories
teach them to create budgets to go to
bank to make deposits to answer
some naughty questions that never
are missing from some people when you are
working behind a counter but
also simple things that I gave for
a fact like creating an email
personal electronic learn to take
good photos from your cell phone like
wrap a gift
and the meaning of values and the
utility of the application of values
as king silence empathy
responsibility none of my
collaborators had gone to study
pastry and yet they already knew
a lot of things that good people know
pastries I thought then can
teach them other things things that have
served to me in my life
things that my parents taught me that
they taught me my bosses that I learned in
my trips in the books that you have read
in the courses that I took I decided
teach everything learn more and
become a better teacher by taking
every opportunity
for example if you go to the supermarket and
I found blackberries I bought them and
he brought them to enjoy his
texture and its flavor
I decided that everyone should
have a passport
one of the girls told me if I’m not going to
go anywhere healthy and without a passport
less so let’s go to relationships
outside when one declared that no
I had no idea where Canada was
I went for a globe so that
we all learn to locate the
continents
some countries and our states
republic
we open our kitchen students
foreigners who wanted to learn
Spanish
they cooked with us in the
summer and we begin to learn
about places like belgium
england italy spain canada and
U.S
the horizons of my people and the videos
they also started to expand and my
human team grew in number but
also in knowledge
I decided that there were many places to
where could we go like this
it was easy for me to go to Cancun
it was also easy to go eat
to restaurants parties
we made a program to go eat at
restaurants or the cinema the cinema we
love to go once we went together to see
the devil dresses in prada and then
we sit down to talk about the pros and
cons of having a boss like miranda
priestley whom I secretly look at a lot
we invest in books and create a
small library where we study
body language communication and how
create personal wealth with the
increase
we had to buy a small truck
dealer and with that I had to hire
to a driver but I could not find
nobody that I would like
then I said I’m going to hire a
driving master and so I did it for
that will teach first to handle my
three bakeries they did not know how to drive
but they handled the product in a way
very professional because they what
they elaborated they learned to manage well and
they inspired the rest of their classmates
to date this program has seen that
learn and get their licenses more
of 20 employees
and not only that, we have financed the
purchase of 10 cars for them
for their homes they are automobiles
little ones
in fact second hand but they have
brought freedom to their lives
it’s not the same as you grab your three
children a diaper bag and a stroller and you
upload to a truck that you upload to your
automobile has also brought
responsibility
we all know the struggle it is to have
self what it costs when you get
lose but this combination of things
has brought growth and yes
We have not stopped traveling to Telchac
here in the austral port to campeche
villahermosa the city of mexico a
houston texas expressed ma
we already went twice in a group to new
york where in addition to visiting the
extraordinary bakeries that there are in
that city
we enjoy like the tourists of museums
central park and many plays in
new york you learn a lot of things if
Some of you have interest in
learn how you take one the fi
with al pacino or bryan cranston nerea de
operations or nobody accounting them
can give some tips
some people ask me and where did
You take money to do all that
where did he get it from a sanma company
and profitable
all this training has made
our team grows in many ways
his attitude has changed the way he
decisions have changed and about
everything remains in the company
everyone works with excellence and
puntuality
nobody is late never anywhere
they take care of the company that takes care of them the day
today in these times
we have a university where every two
more than 50 employees between
bakers chauffeurs customer service
administrative we meet to
study topics such as writing
orthography
The art of public speaking
how to set a table for a dinner
how to use fluently the
covered and many more topics
I call this method
empowerment of know-how
or as the French say Saturday to
fer ha noi expression
it is said that someone has the flavor to do
when can you behave and talk to
aplomb in any social circumstance
without losing dignity and elegance
that I want for me that I want for my
daughters and of course this I want to
each and every one of those who work in
my business
I want to protect mine from that
hateful feeling of insecurity that
sometimes suffer in my youth by
not knowing how to act but it is not true that it is
a feeling that we have all felt
when suddenly we are in a
circumstance where we do not know what
answer
or how to do or how to dress and this
It makes us feel ridiculous
inadequate
I do not want my people to walk with
security for life as if they were
owners of llagar this is a gift
powerful and this is a gift that
any business leader can give his
people
if you want it if you feel true
generosity for his people he worries the
money there is nothing more profitable than a
company formed by happy people and when
people are surprised at what we do
I tell you this
Arminda who is sitting here
with us today he continues to work in
queen’s after 24 years more has not
stopped his curiosity detonated a million
of things in the company but to me
made a better teacher and I decided that I was going
to teach how to do it how to conserve
good people like being lucky with your
employees how to make them stay in
the company taught a course
I just wrote a book and I
is proud to tell you that there are many people
who is following these examples with
extraordinary results
when people ask me and with so many
travel teachings and things that the
kitchens
I answer them I take care of my people
and the cookies are made alone
[Applause]
”
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